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Elgato, business behind Stream deck removed ability to download or update plugins without an account. After change, user have to have an account in order to get any new content in user friendly way.
Information about the product/service history to provide the necessary context surrounding the incident
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Until Stream deck software version 6.4, user could install any plugins without account. With 6.4 update plugin installation process changed. Company provides instructions for that on their support side.
Change this section's title to be descriptive of the incident.
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
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If applicable, add the proposed solution to the issues by the company.
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They allow for plugin side-load. It's inconvenient and sometimes impossible to do. In order to do so, developer has to release plugin via different channel than marketplace, e.g. GitHub.
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Claims
Main claims of the suit.
Rebuttal
The response of the company or counterclaims.
Outcome
The outcome of the suit, if any.
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Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
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https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered
https://www.reddit.com/r/elgato/comments/17mqcda/updating_plugins_on_stream_deck_64_without_an/
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The "Incidents" category is not needed.
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