MediaWiki API result
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{
"compare": {
"fromid": 1,
"fromrevid": 1,
"fromns": 0,
"fromtitle": "Main Page",
"toid": 2,
"torevid": 2,
"tons": 0,
"totitle": "Mission statement",
"*": "<tr><td colspan=\"2\" class=\"diff-lineno\" id=\"mw-diff-left-l1\">Line 1:</td>\n<td colspan=\"2\" class=\"diff-lineno\">Line 1:</td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div><del class=\"diffchange diffchange-inline\"><strong>MediaWiki has been installed.</strong></del></div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">= Mission statement =</ins></div></td></tr>\n<tr><td class=\"diff-marker\"></td><td class=\"diff-context diff-side-deleted\"><br></td><td class=\"diff-marker\"></td><td class=\"diff-context diff-side-added\"><br></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div><del class=\"diffchange diffchange-inline\">Consult </del>the <del class=\"diffchange diffchange-inline\">[https://www</del>.<del class=\"diffchange diffchange-inline\">mediawiki</del>.<del class=\"diffchange diffchange-inline\">org/wiki/Special:MyLanguage/Help:Contents User</del>'<del class=\"diffchange diffchange-inline\">s Guide] for information on using the wiki software.</del></div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">'''The mission of this wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of </ins>the <ins class=\"diffchange diffchange-inline\">1950s-1990s</ins>. <ins class=\"diffchange diffchange-inline\">Our focus are the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications</ins>.'<ins class=\"diffchange diffchange-inline\">''</ins></div></td></tr>\n<tr><td class=\"diff-marker\"></td><td class=\"diff-context diff-side-deleted\"><br></td><td class=\"diff-marker\"></td><td class=\"diff-context diff-side-added\"><br></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div>== <del class=\"diffchange diffchange-inline\">Getting started </del>==</div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>== <ins class=\"diffchange diffchange-inline\">Consumer protection - then vs. now ==</ins></div></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div>* [https://www.<del class=\"diffchange diffchange-inline\">mediawiki</del>.<del class=\"diffchange diffchange-inline\">org</del>/<del class=\"diffchange diffchange-inline\">wiki</del>/<del class=\"diffchange diffchange-inline\">Special</del>:<del class=\"diffchange diffchange-inline\">MyLanguage</del>/<del class=\"diffchange diffchange-inline\">Manual</del>:<del class=\"diffchange diffchange-inline\">Configuration_settings Configuration settings list</del>]</div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div><del class=\"diffchange diffchange-inline\">* </del>[https://www.<del class=\"diffchange diffchange-inline\">mediawiki</del>.<del class=\"diffchange diffchange-inline\">org</del>/<del class=\"diffchange diffchange-inline\">wiki</del>/<del class=\"diffchange diffchange-inline\">Special:MyLanguage/Manual:FAQ MediaWiki FAQ</del>]</div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Old consumer protection ===</ins></div></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div><del class=\"diffchange diffchange-inline\">* </del>[https://<del class=\"diffchange diffchange-inline\">lists</del>.<del class=\"diffchange diffchange-inline\">wikimedia</del>.<del class=\"diffchange diffchange-inline\">org</del>/<del class=\"diffchange diffchange-inline\">postorius</del>/<del class=\"diffchange diffchange-inline\">lists</del>/<del class=\"diffchange diffchange-inline\">mediawiki</del>-<del class=\"diffchange diffchange-inline\">announce</del>.<del class=\"diffchange diffchange-inline\">lists</del>.<del class=\"diffchange diffchange-inline\">wikimedia</del>.<del class=\"diffchange diffchange-inline\">org</del>/ <del class=\"diffchange diffchange-inline\">MediaWiki release mailing </del>list]</div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div>* [https://www.<del class=\"diffchange diffchange-inline\">mediawiki</del>.<del class=\"diffchange diffchange-inline\">org</del>/<del class=\"diffchange diffchange-inline\">wiki</del>/<del class=\"diffchange diffchange-inline\">Special</del>:<del class=\"diffchange diffchange-inline\">MyLanguage</del>/<del class=\"diffchange diffchange-inline\">Localisation#Translation_resources Localise MediaWiki </del>for <del class=\"diffchange diffchange-inline\">your language</del>]</div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">30 years ago, consumer advocacy dealt with more visible problems:</ins></div></td></tr>\n<tr><td class=\"diff-marker\" data-marker=\"\u2212\"></td><td class=\"diff-deletedline diff-side-deleted\"><div>* <del class=\"diffchange diffchange-inline\">[https</del>:<del class=\"diffchange diffchange-inline\">//www</del>.<del class=\"diffchange diffchange-inline\">mediawiki</del>.<del class=\"diffchange diffchange-inline\">org/</del>wiki<del class=\"diffchange diffchange-inline\">/Special</del>:<del class=\"diffchange diffchange-inline\">MyLanguage</del>/<del class=\"diffchange diffchange-inline\">Manual:Combating_spam Learn </del>how to <del class=\"diffchange diffchange-inline\">combat spam </del>on <del class=\"diffchange diffchange-inline\">your </del>wiki]</div></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Unsafe products</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Misleading labels</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># False advertising</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Bait & switch pricing</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Not delivering goods after payment</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Lead in toys</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Discrimination</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>==<ins class=\"diffchange diffchange-inline\">= New consumer protection ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">Today's consumers face different forms of exploitation that strike at the heart of what it means to ''own'' something, are deliberately designed to be difficult to understand or resist. Above all, unlike the issues above, these issues are ''not even illegal''.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">Modern businesses have mastered the art of silent control. They can:</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Remotely disable products you \u201cOWN\u201d through cloud services.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Collect personal data without meaningful disclosure & sell that data to others without legitimate consent.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Prevent you from cancelling their services by creating systems where signing up takes one click, but cancelling requires navigating an obstacle course of sending certified mail and endless phone trees.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Redefine the meaning of the word \u201cpurchase\u201d and \u201cown\u201d on page 21 of an end user license agreement, creating legal justification for removing items you have \u201cpurchased\u201d in your library.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Create willful barriers towards repair, leaving otherwise functional devices to die.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># Force you into forced arbitration by sending you an email and pretending that not replying to this email constitutes agreement to a new terms of service.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">Past consumer protection covered companies that broke '''existing''' laws. Modern consumer protection exists because we '''no longer have''' consumer protection laws, where companies exploit legal loopholes to trap their customers in unfavorable positions. They rely on complexity & fatigue to prevent resistance.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Theme of modern consumer abuse issues ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">These abuses of the consumer have a common thread:</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Take away the consumer's right to say '''\"NO\"'''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Take away the consumer's right of ''ownership''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>* <ins class=\"diffchange diffchange-inline\">Take away the consumer's right to privacy.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Where we step in ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">This wiki exists to document and expose these practices, making visible what companies work hard to keep obscure. By creating a centralized knowledge base of modern consumer exploitation tactics (aka, ''\u201chow you\u2019re getting fucked\u201d''), we aim to help consumers understand how their rights are being systematically violated through technology, psychology, deliberately complex legal mechanisms, as well as the ineffective governmental bodies that allow it to happen.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">'''Our goal is to bring clarity to these new practices that companies intentionally make opaque, and to provide consumers with the information they need to recognize and fight back against new forms of exploitation.'''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">== How this wiki will be used ==</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">It is expected that the wiki will be contributed to by a wide variety of people, both technical and non-technical, who share a desire to see consumers be treated more fairly. It should enable this by being quick and easy to contribute to.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">The base focus of the wiki is expected to be on issues frequently discussed on Louis Rossmann\u2019s channel, and those adjacent to the right-to-repair movement, though this may grow to a more all-encompassing definition of consumer protection over time. The minimum desired goal is to have a site which records, in a helpful and searchable format, the specific issues and topics which have been discussed on Louis\u2019 channel over the years, with factual citations.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">It should act as a one-stop-shop, where a user can discover how the companies they buy products from are working behind the scenes to screw them, and what they can do about it. It should serve to highlight how consumer rights have been eroded over the years, and give people the knowledge and tools to fight back against the tide.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">It should aim to be viewed as a legitimate source which, though not perfect, can generally be relied upon to provide accurate information (similarly to Wikipedia). '''It must take steps to avoid causing harassment or financial harm to companies as a result of false or misleading information. It should enable this by attracting an excellent team of moderators, and giving them powerful and effective tools to combat spam and misinformation.'''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">''[Insert statements on the tone the wiki should aim to convey things in, once this is decided]''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== What should & shouldn't be included here ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">==== Comparing companies & products ====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">'''Questions:'''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">'''Is it acceptable to, in an article detailing the faults with a particular product, direct users towards alternative products which do not share these issues?'''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">''guy who wrote this in discord:''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I think this is a double-edged sword \u2013 it aligns with the mission of inflicting financial penalties on bad companies and rewarding good companies/projects, but it opens the door to abuse, people recommending their own product at someone else\u2019s expense, and vicious arguments in the talk page over exactly which user\u2019s pet f/oss project should be recommended instead.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">''louis thoughts:''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I think this should be done to the extent necessary to combat fear, uncertainty, and doubt. I do not want a company to be able to defend a practice as ''\"necessary\"'' on the basis of made-up justifications of economic viability or legal necessity.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I am okay with another product being mentioned for the purposes of comparing & contrasting how another business in the same space is able to provide the product or service without screwing the customer.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* i.e., if a company says ''\"the only way we can offer a $500 OLED television is by selling your personal data\"'': it would be okay to point to a company that does not include such terms in their EULA/TOS that provides the same product at the same price point.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* If a company says ''\"we cannot make xyz repair information available due to laws regarding consumer safety\"'' - point to a company in that same industry providing repair parts/information.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">==== What makes something worth an article in this wiki? ====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">The line between systematic abuse of customers and an unlucky streak of bad customer experiences is a blurry line, which will be particularly hard for a user who\u2019s just been on the receiving end of bad service to navigate.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">'''An individual story only rises to the level of being included here if it fits the specific elements of modern consumer protection. An old-style consumer protection story only belongs here if it is a systemic practice that is happening to a large group of people.''' See the description at the beginning to learn what is meant by ''\"modern\"'' vs. ''\"old style\"''.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">===== A practice is bad enough to warrant inclusion when one of the following is true: =====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">It fits into the niche of \"new\" consumer protection - i.e., widespread revocation of rights of ownership, widespread changes of the terms of the sale. Even a </ins>[https://www.<ins class=\"diffchange diffchange-inline\">youtube</ins>.<ins class=\"diffchange diffchange-inline\">com</ins>/<ins class=\"diffchange diffchange-inline\">watch?v=670rwHz1WV8 sock company forcing forced arbitration on its users via an email] is worth inclusion because '''it is being inflicted on all users''', as well as fitting under the umbrella of these new issues that have been foregone by modern consumer protection, and it affects EVERY CUSTOMER of that company.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">Take what Intel was doing by denying customers warranty replacements on the 14th gen Intel CPUs. This practice, even if it is ''\"old\"'' style consumer protection (defective product w</ins>/ <ins class=\"diffchange diffchange-inline\">mass ignoring of warranties), is something that is systemic & widespread, beyond an individual anecdotal experience. Take [https</ins>:/<ins class=\"diffchange diffchange-inline\">/www.youtube.com/watch?v=7pMrssIrKcY Asus' warranty policies here] or [https</ins>:<ins class=\"diffchange diffchange-inline\">//www.youtube.com/watch?v=b6vQlvefGxk Intel's 14th gen oxidation & avoidance of warranty</ins>]<ins class=\"diffchange diffchange-inline\">.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">===== A practice does not belong here if it belongs in a Yelp review: =====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I had a </ins>[https://www.<ins class=\"diffchange diffchange-inline\">google</ins>.<ins class=\"diffchange diffchange-inline\">com</ins>/<ins class=\"diffchange diffchange-inline\">maps</ins>/<ins class=\"diffchange diffchange-inline\">uv?pb=!1s0x8644cbf181de7b69%3A0x89b66cb17b9bcd78!3m1!7e115!5sGoogle%20Search!15sCgIgAQ&cr=lr_f3&hl=en&imagekey=!1e10!2sAF1QipP24WKlhz4nCCR4pu4lgIKn6l2FLn0Jo6bBu62P&sa=X&ved=2ahUKEwib37GH49WKAxU07ckDHeI7DT8Q9fkHKAB6BAgBEFk bad experience</ins>] <ins class=\"diffchange diffchange-inline\">with a bad technician, salesman, and service writer at Caliber Collision. They lied on timeframes, and they did a poor job of installing new parts on my car.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">This is an issue to be settled between my local consumer protection/licensing bureau that oversees the licensing of small businesses (for instance, </ins>[https://<ins class=\"diffchange diffchange-inline\">www</ins>.<ins class=\"diffchange diffchange-inline\">nyc</ins>.<ins class=\"diffchange diffchange-inline\">gov</ins>/<ins class=\"diffchange diffchange-inline\">site</ins>/<ins class=\"diffchange diffchange-inline\">dca</ins>/<ins class=\"diffchange diffchange-inline\">index.page Department of Consumer Affairs in New York City]), and to be reviewed on Yelp or Google.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># This does not fit any of the categories above of removing privacy, rights of ownership, taking away my right to repair, or forcing me into terms of service agreement in a sneaky way.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\"># There is no evidence that what they did to me is systemically pushed onto all customers.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">===== Hyper</ins>-<ins class=\"diffchange diffchange-inline\">local, run-of-the-mill issues do not belong here</ins>. <ins class=\"diffchange diffchange-inline\">=====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">A plumber who repeatedly ghosts work, disappears & sets up a new company when people go looking for a refund is not worthy of report here. The story of [https://www</ins>.<ins class=\"diffchange diffchange-inline\">youtube</ins>.<ins class=\"diffchange diffchange-inline\">com</ins>/<ins class=\"diffchange diffchange-inline\">watch?v=50ByeqNgYjQ&</ins>list<ins class=\"diffchange diffchange-inline\">=PLkVbIsAWN2lucdpXqcM4qW6ev60OSXdw4&index=16 Eugene the contractor</ins>] <ins class=\"diffchange diffchange-inline\">belongs on a personal blog, Yelp, and Google. Reports on his behavior should be made to local, city, state, and federal authorities where they apply. A contractor who sets up a new company any time someone looks for a refund after getting screwed is 100% an anti-consumer scammer, where knowing about him would prevent future people from getting scammed. However, this is simply too small and local to warrant inclusion in a wiki deemed ''specifically to inform consumers about the modern landscape of consumer protection issues''.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">== Editorial guidelines ==</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Facts only ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>* <ins class=\"diffchange diffchange-inline\">The only statements made in an article should directly reference a source. There should be no attempt to interpret or explain, beyond direct factual inferences. The truest form of \u2018we\u2019re just giving you information, and we\u2019re not going to tell you what to think\u2019.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Louis' videos often bring opinions, rants, and diatribes that add commentary & entertainment value; that is for the video. This is a repository of information, and to be taken seriously, it must avoid coming off as the expression of an individual's personality.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Legalese hedging ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Does not include language directly condemning specific companies or named individuals. Instead, achieves this by citing others \u2013 \u2018it has been claimed that this practice amounts to x or y\u2019, and by use of qualifiers \u2018This shares characteristics with x\u2019.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* No direct attribution of malice to the subjects of criticism, unless such malice has been established in a legal context or by a legitimate regulatory body.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Remember, '''this is not supposed to be a written version of Louis Rossmann's YouTube channel'''; but rather a repository of information.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Think Nice Louis ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* The way Louis would speak in a Senate hearing. Passionate advocacy, but avoiding strong language, or causing unnecessary offense. Where argumentation is used, it is clear and direct.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Unlikely to be direct attacks on named individuals or companies, but likely to be strong condemnation of specific practices, while citing the companies that do them. Malice attributed to the worst offenders, in a formal and calm manner.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Pissed off Louis ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Strong and unfiltered language.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* The way Louis might speak in a rant video.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* There will be direct insults to specific individuals or companies, and attribution of malice to said individuals or companies.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== NO </ins>[<ins class=\"diffchange diffchange-inline\">LUIGI'S MANSION](</ins>https://www.<ins class=\"diffchange diffchange-inline\">justice</ins>.<ins class=\"diffchange diffchange-inline\">gov</ins>/<ins class=\"diffchange diffchange-inline\">opa/pr</ins>/<ins class=\"diffchange diffchange-inline\">luigi-mangione-charged-stalking-and-murder-unitedhealthcare-ceo-brian-thompson-and-use) ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Active advocacy for direct action against malicious companies within articles themselves.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* A blas\u00e9 attitude toward the expression of extremely strong, or even violent, sentiment towards named individuals and companies.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">== Article types ==</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">Given that the overall mission involves the need to inform people about the practices of companies, individuals, and industries in general, as well as provide detailed information about specific events, I propose the following page \u2018classes\u2019, which are loosely grouped into a three-tier informational hierarchy. Our goal here is to create something sensible and navigable, which will lead to link-based navigation through the site being a pleasant experience, and people being easily able to google for the information they want to find.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Tier 1</ins>: <ins class=\"diffchange diffchange-inline\">Themes and Sources ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">==== Themes ====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I would consider '''Themes''' to be a high-level type of article, which primarily aims to explain and justify core concepts and challenges for consumer protection. For example, you would have a Theme article explaining forced arbitration, or the EULA roofie - how it works, why it\u2019s a problem, and some examples of harm caused. These should be great articles for people to link others to when trying to tell them why a certain practice is harmful.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I think Theme articles can be a useful tool for determining what is and isn\u2019t suitable for inclusion in the wiki. It could be a rule, for example, that any incident discussed should link to one or more Themes. '''If this is implemented, the creation of Themes should be subject to a high level of scrutiny.'''</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">==== Sources ====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">'''Source articles''' are articles that fit the mould of Louis\u2019 video list \u2013 these will be articles that contain a source, an explanation of who that source is and why they produce content which should be adapted, and a list of \u2018stuff that you could probably make a wiki article about\u2019. Obvious non-Louis sources may include GamersNexus, or other print sources</ins>/<ins class=\"diffchange diffchange-inline\">websites that are good at standing up </ins>for <ins class=\"diffchange diffchange-inline\">consumers. Ideally, this should be achieved in cooperation with said sources.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Tier 2: Companies, People, and Product Lines ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">This tier of articles may well be the most useful to the casual reader. This is where someone who googles ''[insert thing here</ins>] <ins class=\"diffchange diffchange-inline\">consumer protection wiki'' should end up. For example, ''\"LG television sell data consumer protection wiki\"''. My basic idea for pages like this is that they should contain:</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* A brief overview of the relevant entity, how big it is, and what it does.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* A rough appraisal of their attitude towards consumer protection, perhaps using a tiered rating system ranging from \u2018good\u2019 to \u2018predatory\u2019.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>* <ins class=\"diffchange diffchange-inline\">A short paragraph for each of the very largest controversies of that entity.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* A list or table directing users to the pages covering their controversies and practices.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* For people, perhaps a side-box containing all the previous positions they\u2019ve held (so you can see, for example, if the new head of a company was previously working somewhere notorious, such as Adobe).</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">For companies which are truly giant, such as Apple, it might make sense to not have a giant list of everything they\u2019ve ever done all on their home page, instead linking to their various product lines, which then have the controversy lists.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">=== Tier 3</ins>: <ins class=\"diffchange diffchange-inline\">Incident pages and (potentially) Product pages ===</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">==== Incident page ====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">An '''Incident''' page will cover an event, or chain of events, which surrounds one instance of anti-consumer fuckery (or anything else relevant to the wiki)</ins>. <ins class=\"diffchange diffchange-inline\">Most of the videos on the list will likely correspond to an incident page</ins>. <ins class=\"diffchange diffchange-inline\">These will make up the bulk of the pages on the </ins>wiki<ins class=\"diffchange diffchange-inline\">, though likely not the bulk of the traffic. These pages should be able to be referred to as something of a \u2018historical record\u2019 and should have a good deal of factual content relating to the event(s) in question, complete with links to, and citations of, various contemporary sources.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">The key components of an incident page will be</ins>:</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* The business practice in question.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* An explanation of the harm caused by the business practice, along with a link</ins>/<ins class=\"diffchange diffchange-inline\">reference to any relevant Themes.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* A brief history of </ins>how <ins class=\"diffchange diffchange-inline\">the practice came to the public\u2019s attention.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* The immediate aftermath of the incident, and the company\u2019s reaction </ins>to <ins class=\"diffchange diffchange-inline\">it (this will be short in most cases, but may be substantial if there was a protracted legal battle or something).</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">* Whether the offending party continues the anti-consumer practice to this day, or whether they have changed.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">These Incident pages are the areas where citations and \u2018receipts\u2019 in general will be most important, as they will form the factual basis for the conclusions reached in the Tier 2 articles discussing the companies and people involved.</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">==== Product page ====</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">With regards to the potential for '''Product''' pages, I think this is something that needs to be sorted out </ins>on <ins class=\"diffchange diffchange-inline\">the vision and mission statement side of things. Do we want to have a page for almost every device, which just says \u2018yeah, this one\u2019s fine\u2019 up until the point at which more information comes out about it or someone decides to look into it? Do we create pages which highlight good behaviour, as well as bad behaviour? Do we expect the </ins>wiki <ins class=\"diffchange diffchange-inline\">to be so comprehensive that people will search ''[ProductName</ins>] <ins class=\"diffchange diffchange-inline\">CP wiki'' and expect to see a page for whatever product they\u2019re thinking of buying? Once we know what the goal is, we can decide how to handle product pages. Do we have an ambition to scan the TOS of every product out there for concerning clauses?</ins></div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div>\u00a0</div></td></tr>\n<tr><td colspan=\"2\" class=\"diff-side-deleted\"></td><td class=\"diff-marker\" data-marker=\"+\"></td><td class=\"diff-addedline diff-side-added\"><div><ins class=\"diffchange diffchange-inline\">I have no doubt that the need for other kinds of page will arise, but I hope that this framework can provide some structure when thinking about how a user will experience the wiki.</ins></div></td></tr>\n"
}
}