Creality

2026-03-26T15:53:07Z

2604:3D08:7982:D2A0:0:0:0:B006: /* Models affected: */ specifes that it's the k1c 2025 which as of now being marketed as the k1c but there are many diffrences betwene the k1c and k1c 2025 root acsses being the main one

{{CompanyCargo
|Logo=Creality-logo-black.svg
|Website=https://www.creality.com/
|Founded=2014|Industry=Technology|Type=Private|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}

[[wikipedia:Creality|Creality]] is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers and 3D scanners<ref>{{Cite web |title=Scanners |url=https://store.creality.com/collections/scanners |url-status=live |archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners |archive-date=2026-01-29 |access-date=2026-02-05 |website=Creality}}</ref>

==Consumer-impact summary==

*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $369–$419 USD Creality Scan Bridge.
*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Creality disables root access toggle on K1 series 3D printers===
Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.<ref>{{Cite web |title=Wiki for Creality Helper Script |url=https://guilouz.github.io/Creality-Helper-Script-Wiki/ |url-status=live |archive-url= |archive-date= |access-date=2026-03-26 |website=https://guilouz.github.io/}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related failures.

There is currently a community bash script that exposes ssh and root asses <ref name=":0">{{Cite web |first=guilouz |title=Wiki for Creality Helper Script |url=https://guilouz.github.io/Creality-Helper-Script-Wiki/ |access-date=2026-03-26 |website=https://guilouz.github.io}}</ref>, but dose have much use due to being incompatible with kipper packages as of now.

====Models affected:====
*K1
*K1C 2025
*K1 Max

===Creality forces update that removes features from their 3D scanners===
{{Main|Creality forces update that removes features from their 3D scanners}}

Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web |title=CR-Scan Otter FAQ and Troubleshooting |url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |url-status=live |archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |archive-date=2026-02-11 |access-date=2026-02-11 |website=Creality Wiki |quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> 

==See also==
*[[Bambu Lab Authorization Control System]]
*[[Bambu Farm Manager]]
*[[Bambu Lab]]
*[[MakerBot]]

==References==
{{reflist}}<ref name=":0" />
[[Category:{{PAGENAME}}]]
<references />

Creality

2026-03-26T15:51:50Z

2604:3D08:7982:D2A0:0:0:0:B006: /* Creality disables root access toggle on K1 series 3D printers */ adds thing about comunityhelper script to root k1c 2025

{{CompanyCargo
|Logo=Creality-logo-black.svg
|Website=https://www.creality.com/
|Founded=2014|Industry=Technology|Type=Private|Description=Creality is a Chinese company that manufactures 3D printers and scanners.}}

[[wikipedia:Creality|Creality]] is a Chinese technology company headquartered in Shenzhen which manufactures 3D printers and 3D scanners<ref>{{Cite web |title=Scanners |url=https://store.creality.com/collections/scanners |url-status=live |archive-url=https://web.archive.org/web/20260129133218/https://store.creality.com/collections/scanners |archive-date=2026-01-29 |access-date=2026-02-05 |website=Creality}}</ref>

==Consumer-impact summary==

*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $369–$419 USD Creality Scan Bridge.
*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge.
*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker.

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Creality disables root access toggle on K1 series 3D printers===
Creality silently disabled the ability to root 3D printers which were advertised as having a toggle to gain root access to them.<ref>{{Cite web |title=Wiki for Creality Helper Script |url=https://guilouz.github.io/Creality-Helper-Script-Wiki/ |url-status=live |archive-url= |archive-date= |access-date=2026-03-26 |website=https://guilouz.github.io/}}</ref> Creality does not disclose this on their product page, despite nearly every review citing this as a feature. Creality also will not provide support for root-related failures.

There is currently a community bash script that exposes ssh and root asses <ref name=":0">{{Cite web |first=guilouz |title=Wiki for Creality Helper Script |url=https://guilouz.github.io/Creality-Helper-Script-Wiki/ |access-date=2026-03-26 |website=https://guilouz.github.io}}</ref>, but dose have much use due to being incompatible with kipper packages as of now.

====Models affected:====
*K1
*K1C
*K1 Max

===Creality forces update that removes features from their 3D scanners===
{{Main|Creality forces update that removes features from their 3D scanners}}

Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web |title=CR-Scan Otter FAQ and Troubleshooting |url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |url-status=live |archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |archive-date=2026-02-11 |access-date=2026-02-11 |website=Creality Wiki |quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> 

==See also==
*[[Bambu Lab Authorization Control System]]
*[[Bambu Farm Manager]]
*[[Bambu Lab]]
*[[MakerBot]]

==References==
{{reflist}}<ref name=":0" />
[[Category:{{PAGENAME}}]]

Consumer Rights Wiki - User contributions [en]

Creality

Creality