IKEA

2025-10-18T10:51:47Z

2A02:8388:18C2:6700:1855:5B1:DE9C:A4C0: Added a lwasuit concerning data protection violations from Austia.

{{InfoboxCompany
| Name = IKEA
| Type = Private
| Founded = 1943
| Industry = Retail
| Official Website = https://ikea.com
| Logo = IKEA.webp
}}

'''[[wikipedia:IKEA|IKEA]]''' designs and sells ready-to-assemble furniture, household goods, and various related services.

==IKEA Home Smart==
IKEA offers a line of Smart Home Devices under the Brand "Home Smart".

In May 2022 IKEA released a new Smart home hub announcing that it offers Matter integration.<ref>{{Cite web |date=10 Oct 2022 |title=Smarthome-Hub Dirigera von Ikea mit TRÅDFRI und Matter demnächst im Verkauf |trans-title=Dirigera Smarthome-Hub from Ikea with TRÅDFRI and Matter on sale soon |url=https://www.heise.de/news/Smarthome-Hub-Dirigera-von-Ikea-mit-TRADFRI-und-Matter-demnaechst-im-Verkauf-7287253.html |url-status=live |access-date=12 Apr 2025 |website=Heise |language=de}}</ref><ref>{{Cite web |date=25 May 2022 |title=IKEA launches DIRIGERA hub and new IKEA Home smart app |url=https://www.ikea.com/global/en/newsroom/innovation/ikea-launches-dirigera-the-matter-ready-hub-for-smart-products-and-a-new-ikea-home-smart-app-220525/ |url-status=live |access-date=12 Apr 2025 |website=[[IKEA]]}}</ref>
But Matter was not yet implemented in the Hub. Instead it was delayed several times, missing advertised features. Finally in September 2024, 2 years after the release it was implemented.<ref>{{Cite web |date=11 Sep 2024 |title=IKEA Introduces Matter support for the DIRIGERA Hub – the next step in simplifying the smart home experience from IKEA |url=https://www.ikea.com/global/en/newsroom/innovation/ikea-dirigera-matter-bridge-240911/ |url-status=live |access-date=12 Apr 2025 |website=[[IKEA]]}}</ref><ref>{{Cite web |date=9 Sep 2024 |title=IKEA schließt seine Matter-Beta ab |trans-title=IKEA Matter is out of the beta stage |url=https://www.ifun.de/ikea-schliesst-seine-matter-beta-ab-239262/ |url-status=live |access-date=12 Apr 2025 |website=www.ifun.de |language=de}}</ref>

During that time it was not transparent to customers when/if Matter integration will be implemented. No apologies were made.

==Failures in ‎FYRTUR roller blinds==
A lot of users of FYRTUR roller blinds have Issues with them failing suddenly.<ref>{{Cite web |title=2 of 8 Fyrtur blinds died |url=https://www.reddit.com/r/tradfri/comments/1f6u0lv/2_of_8_fyrtur_blinds_died/ |url-status=live |access-date=12 Apr 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |title=9 FYRTUR motors dead, cut to size--warranty coverage? |url=https://www.reddit.com/r/tradfri/comments/1h9rzrn/9_fyrtur_motors_dead_cut_to_sizewarranty_coverage/ |url-status=live |access-date=12 Apr 2025 |website=[[Reddit]]}}</ref><ref>{{Cite web |title=Fyrtur Blinds and IKEA support are garbage |url=https://www.reddit.com/r/tradfri/comments/1drcn9k/fyrtur_blinds_and_ikea_support_are_garbage/ |url-status=live |access-date=12 Apr 2025 |website=[[Reddit]]}}</ref>

IKEA has not acknowledged this issue openly.

== Video recording in Austria ==
In Vienna, Austria, IKEA was fined for 1.5 million EUR for recording footage at the checkout counter, where both the customer's face, and their given payment PIN is visible, and kept for 72 hours on their branch at Westbahnhof.<ref>{{Cite web |last= |first= |date=2025-10-14 |title=Überwachungskamera filmte PIN-Eingabe: Wiener Ikea zu 1,5 Millionen Euro Strafe verurteilt |url=https://www.derstandard.at/story/3100000291915/ueberwachungskamera-filmt-pin-eingabe-wiener-ikea-zu-15-millionen-euro-strafe-verurteilt |url-status=live |website=Der Standard}}</ref>

30 violations of data protection regulation were reported by investigators, of which 28 were confirmed in court.

==Products==

*[[IKEA ÅSKVÄDER]]

==References==
{{Reflist}}
[[Category:IKEA]]

Consumer Rights Wiki - User contributions [en]

IKEA