Consumer Rights Wiki - User contributions [en]

Chuwi - 7430U product false advertisement

2026-03-27T23:35:37Z

Adsta: Added one thing I forgot

{{IncidentCargo
|Company=Chuwi
|StartDate=2025
|Status=Pending Resolution
|ProductLine=Chuwi Laptops
|Product=Chuwi Corebook X 7430U
|ArticleType=Product
|Type=Fase advertising
|Description=Chuwi sold the affected models with 7430U in the name, however, these chips were actually 5500U processors with firmware/OS reporting as a 7430U.
}}

==Summary==
In 2025 Chuwi released a laptop with a 7430U CPU, however it was found that it actually had a 5500U.

==Background==
On July the 2nd 2025 Chuwi, a Chinese company that makes/sells laptops and mini PCs launched the 'Chuwi CoreBook X 7430U'<ref>{{Cite web |date=2025-07-02 |title=CHUWI Launches CoreBook X 7430U 14" 2K Laptop with AMD Ryzen 5 7430U, 16GB RAM, and 512GB Storage |url=https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |url-status=live |archive-url=https://web.archive.org/web/20250703084636/https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |archive-date=2025-07-03 |access-date=2026-03-28 |website=EINPRESSWIRE}}</ref>, an addition to its CoreBook X lineup which also featured an Intel model.

==Chuwi's false advertisement==
On the 4th of March 2026, NoteBookCheck who had previously done a review of the CoreBook X 7430U, put out an article warning potential buyers about false advertisment of the product<ref name=":0">{{Cite web |last=Bade |first=Sebastian |date=2026-03-04 |title=Warning: Chuwi CoreBook X uses AMD Ryzen 5 5500U instead of 7430U |url=https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |url-status=live |archive-url=https://web.archive.org/web/20260308190925/https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |archive-date=2026-03-08 |access-date=2026-03-28 |website=NoteBookCheck}}</ref>. Chuwi was actually using a 5500U, with software/firmware designed to make it look like a 7430U. In addition some users (including me) reported also recieving a SATA SSD<ref>{{Cite web |date=2026-01-25 |title=Chuwi CoreBook X 7430U, false advertising, lots of problems, and non existent support. |url=https://www.reddit.com/r/Chuwi/comments/1qlkwu1/chuwi_corebook_x_7430u_false_advertising_lots_of/ |url-status=live |website=Reddit}}</ref> instead of the advertised NVME SSD. Reports for the CPU false advertisment go back to at least december of 2025<ref>{{Cite web |date=2025-12-25 |title=Does the CoreBook X 7430u actually have a 5500u? |url=https://www.reddit.com/r/Chuwi/comments/1pupuku/does_the_corebook_x_7430u_actually_have_a_5500u/ |url-status=live |access-date=2026-03-28 |website=Reddit}}</ref>. NoteBookCheck also did a follow up article showing that another Chuwi device, the 'CoreBook Plus' also had the same false advertisement of the CPU<ref name=":1">{{Cite web |last=Leitner |first=J. Simon |date=2026-03-12 |title=CPU fraud, next round: Chuwi CoreBook Plus with supposed AMD Ryzen 5 7430U also affected |url=https://www.notebookcheck.net/CPU-fraud-next-round-Chuwi-CoreBook-Plus-with-supposed-AMD-Ryzen-5-7430U-also-affected.1248660.0.html |url-status=live |access-date=2026-03-28 |website=NoteBookCheck}}</ref>.

==Chuwi's response==
Initially, Chuwi's response to NoteBookCheck wasn't very good the article saying "Chuwi did indeed reply but did not explicitly admit to an error. Instead, it referred to various production batches, or more precisely to remaining stocks still in circulation."<ref name=":0" />. In addition, Chuwi tried to get NoteBookCheck to take down their original article, even threatening legal action. "Repeated requests from Chuwi to take our related articles offline - under threat of legal action due to the reputational damage caused, mind you - have prompted us to investigate further."<ref name=":1" />

After this, AMD put out a statement to Chinese language outlet Sina<ref>{{Cite web |date=2026-03-17 |title=Counterfeit CPUs in domestically produced laptops! AMD issues official statement: We are completely unaware. (Translated) |url=https://cj.sina.com.cn/articles/view/2163365571/80f256c302002hzl6?froms=ggmp |url-status=live |access-date=2026-03-28 |website=Sina}}</ref>, which was then translated and widely reported on by English outlets. A few days after this, Chuwi put out another statement this time on their blog<ref>{{Cite web |date=2026-03-23 |title=Statement Regarding CoreBook X and CoreBook Plus |url=https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |url-status=live |archive-url=https://web.archive.org/web/20260324114757/https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |archive-date=2026-03-24 |access-date=2026-03-28 |website=Chuwi Blog}}</ref> saying "Due to a production error, a limited number of CoreBook X and CoreBook Plus units were assembled with incorrect processors. If you have received a device that does not match the specifications you ordered, please return it for a full refund. You may initiate the return through your original purchase channel or contact our official support team at service@chuwi.com for assistance." however, they also state "Please ensure the device is in original condition with all accessories included" so it's possible that returns would be denied. In addition, the return is only valid until the 31st of May 2026.

==Consumer response==

There hasn't been too much consumer response due to Chuwi not being a major company, however I'm sure a lot less people will consider a Chuwi laptop in the future.
==References==
{{reflist}}

Chuwi - 7430U product false advertisement

2026-03-27T23:31:23Z

Adsta: Summary, removal of default template thing

{{IncidentCargo
|Company=Chuwi
|StartDate=2025
|Status=Pending Resolution
|ProductLine=Chuwi Laptops
|Product=Chuwi Corebook X 7430U
|ArticleType=Product
|Type=Fase advertising
|Description=Chuwi sold the affected models with 7430U in the name, however, these chips were actually 5500U processors with firmware/OS reporting as a 7430U.
}}

== Summary ==
In 2025 Chuwi released a laptop with a 7430U CPU, however it was found that it actually had a 5500U.

==Background==
On July the 2nd 2025 Chuwi, a Chinese company that makes/sells laptops and mini PCs launched the 'Chuwi CoreBook X 7430U'<ref>{{Cite web |date=2025-07-02 |title=CHUWI Launches CoreBook X 7430U 14" 2K Laptop with AMD Ryzen 5 7430U, 16GB RAM, and 512GB Storage |url=https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |url-status=live |archive-url=https://web.archive.org/web/20250703084636/https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |archive-date=2025-07-03 |access-date=2026-03-28 |website=EINPRESSWIRE}}</ref>, an addition to its CoreBook X lineup which also featured an Intel model.

==Chuwi's false advertisement==
On the 4th of March 2026, NoteBookCheck who had previously done a review of the CoreBook X 7430U, put out an article warning potential buyers about false advertisment of the product<ref name=":0">{{Cite web |last=Bade |first=Sebastian |date=2026-03-04 |title=Warning: Chuwi CoreBook X uses AMD Ryzen 5 5500U instead of 7430U |url=https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |url-status=live |archive-url=https://web.archive.org/web/20260308190925/https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |archive-date=2026-03-08 |access-date=2026-03-28 |website=NoteBookCheck}}</ref>. Chuwi was actually using a 5500U, with software/firmware designed to make it look like a 7430U. In addition some users (including me) reported also recieving a SATA SSD<ref>{{Cite web |date=2026-01-25 |title=Chuwi CoreBook X 7430U, false advertising, lots of problems, and non existent support. |url=https://www.reddit.com/r/Chuwi/comments/1qlkwu1/chuwi_corebook_x_7430u_false_advertising_lots_of/ |url-status=live |website=Reddit}}</ref> instead of the advertised NVME SSD. Reports for the CPU false advertisment go back to at least december of 2025<ref>{{Cite web |date=2025-12-25 |title=Does the CoreBook X 7430u actually have a 5500u? |url=https://www.reddit.com/r/Chuwi/comments/1pupuku/does_the_corebook_x_7430u_actually_have_a_5500u/ |url-status=live |access-date=2026-03-28 |website=Reddit}}</ref>. NoteBookCheck also did a follow up article showing that another Chuwi device, the 'CoreBook Plus' also had the same false advertisement of the CPU<ref>{{Cite web |last=Leitner |first=J. Simon |date=2026-03-12 |title=CPU fraud, next round: Chuwi CoreBook Plus with supposed AMD Ryzen 5 7430U also affected |url=https://www.notebookcheck.net/CPU-fraud-next-round-Chuwi-CoreBook-Plus-with-supposed-AMD-Ryzen-5-7430U-also-affected.1248660.0.html |url-status=live |access-date=2026-03-28 |website=NoteBookCheck}}</ref>.

==Chuwi's response==
Initially, Chuwi's response to NoteBookCheck wasn't very good the article saying "Chuwi did indeed reply but did not explicitly admit to an error. Instead, it referred to various production batches, or more precisely to remaining stocks still in circulation."<ref name=":0" />. After this, AMD put out a statement to Chinese language outlet Sina<ref>{{Cite web |date=2026-03-17 |title=Counterfeit CPUs in domestically produced laptops! AMD issues official statement: We are completely unaware. (Translated) |url=https://cj.sina.com.cn/articles/view/2163365571/80f256c302002hzl6?froms=ggmp |url-status=live |access-date=2026-03-28 |website=Sina}}</ref>, which was then translated and widely reported on by English outlets. A few days after this, Chuwi put out another statement this time on their blog<ref>{{Cite web |date=2026-03-23 |title=Statement Regarding CoreBook X and CoreBook Plus |url=https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |url-status=live |archive-url=https://web.archive.org/web/20260324114757/https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |archive-date=2026-03-24 |access-date=2026-03-28 |website=Chuwi Blog}}</ref> saying "Due to a production error, a limited number of CoreBook X and CoreBook Plus units were assembled with incorrect processors. If you have received a device that does not match the specifications you ordered, please return it for a full refund. You may initiate the return through your original purchase channel or contact our official support team at service@chuwi.com for assistance." however, they also state "Please ensure the device is in original condition with all accessories included" so it's possible that returns would be denied. In addition, the return is only valid until the 31st of May 2026.

==Consumer response==

There hasn't been too much consumer response due to Chuwi not being a major company, however I'm sure a lot less people will consider a Chuwi laptop in the future.
==References==
{{reflist}}

Chuwi - 7430U product false advertisement

2026-03-27T23:28:54Z

Adsta: A couple reference improvements (adding website names)

{{IncidentCargo
|Company=Chuwi
|StartDate=2025
|Status=Pending Resolution
|ProductLine=Chuwi Laptops
|Product=Chuwi Corebook X 7430U
|ArticleType=Product
|Type=Fase advertising
|Description=Chuwi sold the affected models with 7430U in the name, however, these chips were actually 5500U processors with firmware/OS reporting as a 7430U.
}}
{{Ph-I-Int}}
==Background==
On July the 2nd 2025 Chuwi, a Chinese company that makes/sells laptops and mini PCs launched the 'Chuwi CoreBook X 7430U'<ref>{{Cite web |date=2025-07-02 |title=CHUWI Launches CoreBook X 7430U 14" 2K Laptop with AMD Ryzen 5 7430U, 16GB RAM, and 512GB Storage |url=https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |url-status=live |archive-url=https://web.archive.org/web/20250703084636/https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |archive-date=2025-07-03 |access-date=2026-03-28 |website=EINPRESSWIRE}}</ref>, an addition to its CoreBook X lineup which also featured an Intel model.

==Chuwi's false advertisement==
On the 4th of March 2026, NoteBookCheck who had previously done a review of the CoreBook X 7430U, put out an article warning potential buyers about false advertisment of the product<ref name=":0">{{Cite web |last=Bade |first=Sebastian |date=2026-03-04 |title=Warning: Chuwi CoreBook X uses AMD Ryzen 5 5500U instead of 7430U |url=https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |url-status=live |archive-url=https://web.archive.org/web/20260308190925/https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |archive-date=2026-03-08 |access-date=2026-03-28 |website=NoteBookCheck}}</ref>. Chuwi was actually using a 5500U, with software/firmware designed to make it look like a 7430U. In addition some users (including me) reported also recieving a SATA SSD<ref>{{Cite web |date=2026-01-25 |title=Chuwi CoreBook X 7430U, false advertising, lots of problems, and non existent support. |url=https://www.reddit.com/r/Chuwi/comments/1qlkwu1/chuwi_corebook_x_7430u_false_advertising_lots_of/ |url-status=live |website=Reddit}}</ref> instead of the advertised NVME SSD. Reports for the CPU false advertisment go back to at least december of 2025<ref>{{Cite web |date=2025-12-25 |title=Does the CoreBook X 7430u actually have a 5500u? |url=https://www.reddit.com/r/Chuwi/comments/1pupuku/does_the_corebook_x_7430u_actually_have_a_5500u/ |url-status=live |access-date=2026-03-28 |website=Reddit}}</ref>. NoteBookCheck also did a follow up article showing that another Chuwi device, the 'CoreBook Plus' also had the same false advertisement of the CPU<ref>{{Cite web |last=Leitner |first=J. Simon |date=2026-03-12 |title=CPU fraud, next round: Chuwi CoreBook Plus with supposed AMD Ryzen 5 7430U also affected |url=https://www.notebookcheck.net/CPU-fraud-next-round-Chuwi-CoreBook-Plus-with-supposed-AMD-Ryzen-5-7430U-also-affected.1248660.0.html |url-status=live |access-date=2026-03-28 |website=NoteBookCheck}}</ref>.

==Chuwi's response==
Initially, Chuwi's response to NoteBookCheck wasn't very good the article saying "Chuwi did indeed reply but did not explicitly admit to an error. Instead, it referred to various production batches, or more precisely to remaining stocks still in circulation."<ref name=":0" />. After this, AMD put out a statement to Chinese language outlet Sina<ref>{{Cite web |date=2026-03-17 |title=Counterfeit CPUs in domestically produced laptops! AMD issues official statement: We are completely unaware. (Translated) |url=https://cj.sina.com.cn/articles/view/2163365571/80f256c302002hzl6?froms=ggmp |url-status=live |access-date=2026-03-28 |website=Sina}}</ref>, which was then translated and widely reported on by English outlets. A few days after this, Chuwi put out another statement this time on their blog<ref>{{Cite web |date=2026-03-23 |title=Statement Regarding CoreBook X and CoreBook Plus |url=https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |url-status=live |archive-url=https://web.archive.org/web/20260324114757/https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |archive-date=2026-03-24 |access-date=2026-03-28 |website=Chuwi Blog}}</ref> saying "Due to a production error, a limited number of CoreBook X and CoreBook Plus units were assembled with incorrect processors. If you have received a device that does not match the specifications you ordered, please return it for a full refund. You may initiate the return through your original purchase channel or contact our official support team at service@chuwi.com for assistance." however, they also state "Please ensure the device is in original condition with all accessories included" so it's possible that returns would be denied. In addition, the return is only valid until the 31st of May 2026.

==Consumer response==

There hasn't been too much consumer response due to Chuwi not being a major company, however I'm sure a lot less people will consider a Chuwi laptop in the future.
==References==
{{reflist}}

{{Ph-I-C}}

Chuwi - 7430U product false advertisement

2026-03-27T23:25:41Z

Adsta: Base article

{{IncidentCargo
|Company=Chuwi
|StartDate=2025
|Status=Pending Resolution
|ProductLine=Chuwi Laptops
|Product=Chuwi Corebook X 7430U
|ArticleType=Product
|Type=Fase advertising
|Description=Chuwi sold the affected models with 7430U in the name, however, these chips were actually 5500U processors with firmware/OS reporting as a 7430U.
}}
{{Ph-I-Int}}
==Background==
On July the 2nd 2025 Chuwi, a Chinese company that makes/sells laptops and mini PCs launched the 'Chuwi CoreBook X 7430U'<ref>{{Cite web |date=2025-07-02 |title=CHUWI Launches CoreBook X 7430U 14" 2K Laptop with AMD Ryzen 5 7430U, 16GB RAM, and 512GB Storage |url=https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |url-status=live |archive-url=https://web.archive.org/web/20250703084636/https://www.einpresswire.com/article/827553926/chuwi-launches-corebook-x-7430u-14-2k-laptop-with-amd-ryzen-5-7430u-16gb-ram-and-512gb-storage |archive-date=2025-07-03 |access-date=2026-03-28 |website=EINPRESSWIRE}}</ref>, an addition to its CoreBook X lineup which also featured an Intel model.

==Chuwi's false advertisement==
On the 4th of March 2026, NoteBookCheck who had previously done a review of the CoreBook X 7430U, put out an article warning potential buyers about false advertisment of the product<ref name=":0">{{Cite web |last=Bade |first=Sebastian |date=2026-03-04 |title=Warning: Chuwi CoreBook X uses AMD Ryzen 5 5500U instead of 7430U |url=https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |url-status=live |archive-url=https://web.archive.org/web/20260308190925/https://www.notebookcheck.net/Warning-Chuwi-CoreBook-X-uses-AMD-Ryzen-5-5500U-instead-of-7430U.1242048.0.html |archive-date=2026-03-08 |access-date=2026-03-28 |website=NoteBookCheck}}</ref>. Chuwi was actually using a 5500U, with software/firmware designed to make it look like a 7430U. In addition some users (including me) reported also recieving a SATA SSD<ref>{{Cite web |date=2026-01-25 |title=Chuwi CoreBook X 7430U, false advertising, lots of problems, and non existent support. |url=https://www.reddit.com/r/Chuwi/comments/1qlkwu1/chuwi_corebook_x_7430u_false_advertising_lots_of/ |url-status=live}}</ref> instead of the advertised NVME SSD. Reports for the CPU false advertisment go back to at least december of 2025<ref>{{Cite web |date=2025-12-25 |title=Does the CoreBook X 7430u actually have a 5500u? |url=https://www.reddit.com/r/Chuwi/comments/1pupuku/does_the_corebook_x_7430u_actually_have_a_5500u/ |url-status=live |access-date=2026-03-28 |website=Reddit}}</ref>. NoteBookCheck also did a follow up article showing that another Chuwi device, the 'CoreBook Plus' also had the same false advertisement of the CPU<ref>{{Cite web |last=Leitner |first=J. Simon |date=2026-03-12 |title=CPU fraud, next round: Chuwi CoreBook Plus with supposed AMD Ryzen 5 7430U also affected |url=https://www.notebookcheck.net/CPU-fraud-next-round-Chuwi-CoreBook-Plus-with-supposed-AMD-Ryzen-5-7430U-also-affected.1248660.0.html |url-status=live |access-date=2026-03-28 |website=NoteBookCheck}}</ref>.

== Chuwi's response ==
Initially, Chuwi's response to NoteBookCheck wasn't very good the article saying "Chuwi did indeed reply but did not explicitly admit to an error. Instead, it referred to various production batches, or more precisely to remaining stocks still in circulation."<ref name=":0" />. After this, AMD put out a statement to Chinese language outlet Sina<ref>{{Cite web |date=2026-03-17 |title=Counterfeit CPUs in domestically produced laptops! AMD issues official statement: We are completely unaware. (Translated) |url=https://cj.sina.com.cn/articles/view/2163365571/80f256c302002hzl6?froms=ggmp |url-status=live |access-date=2026-03-28}}</ref>, which was then translated and widely reported on by English outlets. A few days after this, Chuwi put out another statement this time on their blog<ref>{{Cite web |date=2026-03-23 |title=Statement Regarding CoreBook X and CoreBook Plus |url=https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |url-status=live |archive-url=https://web.archive.org/web/20260324114757/https://blog.chuwi.com/statement-regarding-corebook-x-and-corebook-plus/ |archive-date=2026-03-24 |access-date=2026-03-28 |website=Chuwi Blog}}</ref> saying "Due to a production error, a limited number of CoreBook X and CoreBook Plus units were assembled with incorrect processors. If you have received a device that does not match the specifications you ordered, please return it for a full refund. You may initiate the return through your original purchase channel or contact our official support team at service@chuwi.com for assistance." however, they also state "Please ensure the device is in original condition with all accessories included" so it's possible that returns would be denied. In addition, the return is only valid until the 31st of May 2026.

==Consumer response==

There hasn't been too much consumer response due to Chuwi not being a major company, however I'm sure a lot less people will consider a Chuwi laptop in the future.
==References==
{{reflist}}

{{Ph-I-C}}

Chuwi - 7430U product false advertisement

2026-03-27T21:31:51Z

Adsta: Article start

PlayStation restricts how developers can give upgrades to "PS5" editions

2025-07-10T10:07:25Z

Adsta: Fixed reference errors

{{StubNotice}}

==Summary==
PlayStation is able to and have restricted how developers can give upgrades to players and what developers can give people upgrading from a PS4 edition to a PS5 edition of a game post launch.

==Background==
Rust console was released in May 2021 for both PS4 & PS5 along with Xbox one and series S & X<ref>{{Cite news |date=2021-03-28 |title=Rust Console Edition Release Date Announced for PS4 and Xbox One |url=https://www.ign.com/articles/rust-console-edition-release-date-announced-for-ps4-and-xbox-one |url-status=live |access-date=2025-07-10 |work=IGN}}</ref>. This continued until March 10th 2025, that’s when Rust console announced a PS5 & Xbox series only version<ref>{{Cite news |date= |title=Rust Console Edition new gen version announcement. |url=https://x.com/playrustconsole/status/1899128521957453960 |url-status=live |access-date=2025-07-10 |work=@playrustconsole on X}}</ref>, and like most games, it came in three editions, for rust these are standard, deluxe and ultimate<ref>{{Cite web |title=Rust Console Edition on the PS store |url=https://store.playstation.com/en-us/product/EP4415-PPSA24616_00-RUSTCONSOLEBASE5 |url-status=live |access-date=2025-07-10 |website=Playstation Store}}</ref>. And after much speculation, the developers (Double11) announced that it would be a free upgrade for existing players on April 24th<ref>{{Cite web |last=Silva |first=Pedro |date=2025-04-24 |title=Rust Console Dev Blog 38 (confirms free upgrade) |url=https://rust.double11.com/news/dev-blog-38 |url-status=live |access-date=2025-07-10}}</ref>.

==Incident==
on June 18th it was finally confirmed that the free upgrades could not be completed on playstation until the full release date of June 26th<ref name=":0">{{Cite web |first= |date=2025-06-18 |title=Update for players on PlayStation |url=https://rust.double11.com/news/update-for-players-on-playstation |url-status=live |archive-url=https://web.archive.org/web/20250619174133/https://rust.double11.com/news/update-for-players-on-playstation |archive-date=2025-06-19 |access-date=2025-07-10}}</ref>, the release date of the game “due to platform limitations”. This meant that deluxe & ultimate edition owners, who were supposed to get 7 days early access starting on the 19th of June could not access the game until the 26th on June, unless they paid full price. In addition PlayStation players were only given the standard edition, instead of the edition they owned, however Double11 was able to add the other benefits into players accounts from the backend<ref name=":0" />.

==Consumer response==
The consumer response was mainly a lot of anger to the Rust Console team rather than PlayStation, this is seen by a lot of the comments on their posts and the trailer<ref>https://www.youtube.com/watch?v=D6c3JgpXY7A</ref> for the rust console new gen version.

==References==
{{reflist}}

PlayStation restricts how developers can give upgrades to "PS5" editions

2025-07-10T08:01:28Z

Adsta: Stub, rust console incident as base.

{{StubNotice}}

==Summary==
PlayStation is able to and have restricted how developers can give upgrades to players and what developers can give people upgrading from a PS4 edition to a PS5 edition of a game post launch.

==Background==
Rust console was released in May 2021 for both PS4 & PS5 along with Xbox one and series S & X<ref>{{Cite news |date=Mar 28, 2021 5:04 am |title=Rust Console Edition Release Date Announced for PS4 and Xbox One |url=https://www.ign.com/articles/rust-console-edition-release-date-announced-for-ps4-and-xbox-one |url-status=live |access-date=2025-07-10 |work=IGN}}</ref>. This continued until March 10th 2025, that’s when Rust console announced a PS5 & Xbox series only version<ref>{{Cite news |date= |title=Rust Console Edition new gen version announcement. |url=https://x.com/playrustconsole/status/1899128521957453960 |url-status=live |access-date=2025-07-10 |work=@playrustconsole on X}}</ref>, and like most games, it came in three editions, for rust these are standard, deluxe and ultimate<ref>{{Cite web |title=Rust Console Edition on the PS store |url=https://store.playstation.com/en-us/product/EP4415-PPSA24616_00-RUSTCONSOLEBASE5 |url-status=live |access-date=2025-07-10 |website=Playstation Store}}</ref>. And after much speculation, the developers (Double11) announced that it would be a free upgrade for existing players on April 24th<ref>{{Cite web |last=Silva |first=Pedro |date=2025-4-24 |title=Rust Console Dev Blog 38 (confirms free upgrade) |url=https://rust.double11.com/news/dev-blog-38 |url-status=live |access-date=2025-07-10}}</ref>.

==Incident==
on June 18th it was finally confirmed that the free upgrades could not be completed on playstation until the full release date of June 26th<ref name=":0">{{Cite web |first=Rustzilla |date=2025-06-18 |title=Update for players on PlayStation |url=https://rust.double11.com/news/update-for-players-on-playstation |url-status=live |archive-url=https://web.archive.org/web/20250619174133/https://rust.double11.com/news/update-for-players-on-playstation |archive-date=2025-06-19 |access-date=2025-07-10}}</ref>, the release date of the game “due to platform limitations”. This meant that deluxe & ultimate edition owners, who were supposed to get 7 days early access starting on the 19th of June could not access the game until the 26th on June, unless they paid full price. In addition PlayStation players were only given the standard edition, instead of the edition they owned, however Double11 was able to add the other benefits into players accounts from the backend<ref name=":0" />.

==Consumer response==
The consumer response was mainly a lot of anger to the Rust Console team rather than PlayStation, this is seen by a lot of the comments on their posts and the trailer<ref>https://www.youtube.com/watch?v=D6c3JgpXY7A</ref> for the rust console new gen version.

==References==
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