Dell

2026-02-21T04:56:12Z

BeanSlayer: /* Incidents */

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{{Incomplete|Issue 1=needs more neutral wording|Issue 2=needs response from Dell (if any)|Issue 3=info on what the consumer can do for a replacement or refund}}Dell, formally Dell Technologies, is a technology company focused on computers and computer infrastructure. They market themselves as "the world’s most essential technology infrastructure company for the data era". <ref name=":1">{{Cite web |title=How we got here |url=https://www.dell.com/en-us/lp/dt/timeline |url-status=live |archive-url=https://web.archive.org/web/20260219041003/https://www.dell.com/en-us/lp/dt/timeline |archive-date=2026-02-19 |access-date=2026-02-18 |website=Dell Technologies}}</ref> The company was founded in 1984 as PC's Limited by Michael Dell, and has since grown into a multinational corporation making hundreds of billions of US dollars worth of revenue. <ref name=":1" /> Dell operates in both the consumer and business segments, selling personal and business computing hardware as well as various IT services, most recently Artificial Intelligence. Dell is headquartered in Round Rock, Texas.

{{CompanyCargo
|Founded=1984-05-03
|Industry=Personal Computers, Computer Software
|Logo=Dell logo.svg
|ParentCompany=Dell Technologies
|Type=Public
|Website=https://www.dell.com/
|Description=Dell is a company that makes computing related products such as monitors, desktops, servers and laptops.
}}
==Consumer-impact summary==

==Incidents==
===Dell XPS 13 Plus quality control (April 28th, 2022)===
Dell releases their XPS 13 Plus laptop. Soon after, many customers began having issues that stemmed from major manufacturing flaws. For instance, the use of an improper adhesive caused the OLED screens to fall off their backplate, often resulting in damaged pixels<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=3 Aug 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>. Customers on Amazon have reported other issues, on both the hardware and software ends of the product, saying that their devices are glitching and breaking in all manner of ways.

[https://www.windowscentral.com/dell-xps-13-plus-finally-now-available-starting-1249 The spectacular Dell XPS 13 Plus is finally now available, starting at $1,299]
[https://www.reddit.com/r/Dell/comments/wr8jxk/atrocious_experience_with_the_xps_13_plus_after_8/ Atrocious experience with the XPS 13 Plus after 8 hours...]

[https://www.reddit.com/r/DellXPS/comments/1l39z82/my_review_of_the_dell_xps_13_plus_9320/ My review of the Dell XPS 13 Plus 9320]

[https://www.amazon.com/Dell-9320-Touchscreen-Notebook-Board/dp/B0BBGTT1R3#averageCustomerReviewsAnchor Amaxon reviews of the Dell XPS 13 plus 9320]

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==Products==
(please add some)

==See also==
[https://youtu.be/YvGS-efW2ZU Dell Thought They Were Apple...Got a Harsh Reality Check]

[https://pastebin.com/GZs7A9VH YouTube creator LogicallyAnswered PasteBin]


==References==
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[[Category:{{PAGENAME}}]]

Consumer Rights Wiki - User contributions [en]

Dell