Consumer Rights Wiki - User contributions [en]

Proton Mail

2025-01-21T19:08:36Z

Casper: Personal complaints, anecdotal evidence

{{Irrelevant}}

Protonmail is a privacy focused email client based in Switzerland which has partnered with non Swiss content delivery networks like Radware. ProtonMail offers cloud email, calendar, VPN, and cloud storage services. Protonmail has a marketing focus on privacy over competitors like Google or Microsoft.

Talk:Meta

2025-01-21T19:04:47Z

Casper: add signature.

Additional Meta topics:

* Facebook likely "rebranded" to Meta due to leaked documents regarding vaccine misinformation (https://www.bbc.com/news/technology-59083601)
* The "metaverse" or Meta Horizons is an always online platform which users can generate, share, and profit off of content, similar to that of Roblox or Fortnite/UEFN. In recent updates to the Quest lineup, Meta has directly integrated Horizons into the headset's own OS, without the user able to consent or easily opt out of this. This includes the Horizons app feed opening on headset startup, and "horizons worlds" intermixed with installed apps in the apps list. Notably, the user cannot select or easily remove worlds that show in the app list, although there is a separate tab for installed apps present in the UI. The news feed can be disabled via either an organization lock or by advanced ADB commands, however it is unknown if Horizon Worlds can be diabled entirely.
* Meta has taken actions to prevent bootloader unlocking of their present and current devices (a Meta dev discussed in a blog article about how they patched the issue considering it as a vulnerability but I cannot find the article; additionally the website oculus.com/unlock is now 404- the website originated for the Oculus Go headset and suggested it could have been unlockable in the past but is no longer). The bootloader acts as the firmware of android devices which can allow the user to change the installed OS of the device if unlocked, thus removing planned obsolescence when the default OS is disabled, by allowing the user to use an alternative OS to continue the device's functionality. This is especially becoming prevalent as the original Quest headset, as well as the Quest Pro, are headsets with core functionality in the Android OS, and which could become obsolete at any time if Meta disables support and required account sign-ins for these headsets. (Note that this bootloader issue expands to some Android devices in general, in particular brands that do not allow bootloader unlocking)

== Article needs breaking down into Incidents, and probably product lines ==

Meta's a big company[citation needed] so going foreward it won't be possible to have everything all in the company page [[User:Keith|Keith]] ([[User talk:Keith|talk]])

Talk:''Meta''

2025-01-21T19:01:51Z

Casper:

What's the reason for having this redirect? It's just Meta but in quotes...? [[User:Casper|Casper]] ([[User talk:Casper|talk]])

Talk:''Meta''

2025-01-21T19:00:49Z

Casper: Created page with "What's the reason for having this redirect? It's just Meta but in quotes...?"

What's the reason for having this redirect? It's just Meta but in quotes...?

Roku

2025-01-21T18:57:31Z

Casper:

{{InfoboxCompany
| Name = Roku Inc.
| Type = Public
| Founded = 2002
| Industry = Technology
| Official Website = https://roku.com/
| Logo = Roku.png
}}

'''[[Wikipedia:Roku, Inc.|Roku, Inc.]]''' is an American technology company, founded in October of 2002, known for their "Roku" line of products which consist of Smart TVs & streaming players.
=== Post-purchase EULA modification ===
In early March 2024, Roku Inc. [[post-purchase EULA modification|modified]] their [[End-User License Agreement]], after the company disclosed a data breach that affected 15,000 accounts.<ref>Over 15,000 hacked Roku accounts sold for 50¢ each to buy hardware - https://www.bleepingcomputer.com/news/security/over-15-000-hacked-roku-accounts-sold-for-50-each-to-buy-hardware</ref> In April 2024, Roku disclosed another incident that affected 576,000 additional accounts.<ref>Protecting your Roku account - https://www.roku.com/blog/protecting-your-roku-account</ref>

This new EULA was enforced onto pre-existing users in the form of a message on their Smart TV/streaming player, which only allowed the user to accept the new terms, and not offer an option to decline. The only option Roku Inc. offered to opt-out of the new EULA was for the user to mail the company their contact information and email used to register the Roku account (if applicable), along with the product model, software, or service "at issue."

In this new EULA, Roku included a [[forced arbitration]] agreement to not allow users to sue, or to take part in lawsuits against Roku Inc.<ref>Roku Will Bork Your TV Unless You Promise Not to Sue - https://gizmodo.com/roku-smart-tv-streaming-arbitration-agreement-class-act-1851314150</ref>

Roku claimed a week later that the new EULA was not in relation to the aforementioned data breach.

== References ==

[[Category:Companies]]
[[Category:Online Services Companies]]
[[Category:Consumer Products Companies]]

Roku

2025-01-21T18:52:11Z

Casper:

{{InfoboxCompany
| Name = Roku Inc.
| Type = Public
| Founded = 2002
| Industry = Technology
| Official Website = https://roku.com/
| Logo = Roku.png
}}

'''[[Wikipedia:Roku, Inc.|Roku, Inc.]]''' is an American technology company, founded in October of 2002, known for their "Roku" line of products which consist of Smart TVs & streaming players.
=== Post-purchase EULA modification ===
In early March 2024, Roku Inc. [[post-purchase EULA modification|modified]] their [[End-User License Agreement]], after the company disclosed a data breach that affected 15,000 accounts.<ref>Over 15,000 hacked Roku accounts sold for 50¢ each to buy hardware - https://www.bleepingcomputer.com/news/security/over-15-000-hacked-roku-accounts-sold-for-50-each-to-buy-hardware</ref> In April 2024, Roku disclosed another incident that affected 576,000 additional accounts.<ref>Protecting your Roku account - [https://www.roku.com/blog/protecting-your-roku-account]</ref>

This new EULA was enforced onto pre-existing users in the form of a message on their Smart TV/streaming player, which only allowed the user to accept the new terms, and not offer an option to decline. The only option Roku Inc. offered to opt-out of the new EULA was for the user to mail the company their contact information and email used to register the Roku account (if applicable), along with the product model, software, or service "at issue."

In this new EULA, Roku included a [[forced arbitration]] agreement to not allow users to sue, or to take part in lawsuits against Roku Inc.<ref>Roku Will Bork Your TV Unless You Promise Not to Sue - https://gizmodo.com/roku-smart-tv-streaming-arbitration-agreement-class-act-1851314150</ref>

Roku claimed a week later that the new EULA was not in relation to the aforementioned data breach.

== References ==

[[Category:Companies]]
[[Category:Online Services Companies]]
[[Category:Consumer Products Companies]]

Roku

2025-01-21T18:51:23Z

Casper: Formatting, wording, additional information

{{InfoboxCompany
| Name = Roku Inc.
| Type = Public
| Founded = 2002
| Industry = Technology
| Official Website = https://roku.com/
| Logo = Roku.png
}}

'''[[Wikipedia:Roku, Inc.|Roku, Inc.]]''' is an American technology company, founded in October of 2002, known for their "Roku" line of products which consist of Smart TVs & streaming players.
=== Post-purchase EULA modification ===
In early March 2024, Roku Inc. [[post-purchase EULA modification|modified]] their [[End-User License Agreement]] (EULA), after the company disclosed a data breach that affected 15,000 accounts.<ref>Over 15,000 hacked Roku accounts sold for 50¢ each to buy hardware - https://www.bleepingcomputer.com/news/security/over-15-000-hacked-roku-accounts-sold-for-50-each-to-buy-hardware</ref> In April 2024, Roku disclosed another incident that affected 576,000 additional accounts.<ref>Protecting your Roku account - [https://www.roku.com/blog/protecting-your-roku-account]</ref>

This new EULA was enforced onto pre-existing users in the form of a message on their Smart TV/streaming player, which only allowed the user to accept the new terms, and not offer an option to decline. The only option Roku Inc. offered to opt-out of the new EULA was for the user to mail the company their contact information and email used to register the Roku account (if applicable), along with the product model, software, or service "at issue."

In this new EULA, Roku included a [[forced arbitration]] agreement to not allow users to sue, or to take part in lawsuits against Roku Inc.<ref>Roku Will Bork Your TV Unless You Promise Not to Sue - https://gizmodo.com/roku-smart-tv-streaming-arbitration-agreement-class-act-1851314150</ref>

Roku claimed a week later that the new EULA was not in relation to the aforementioned data breach.

== References ==

[[Category:Companies]]
[[Category:Online Services Companies]]
[[Category:Consumer Products Companies]]

Tuya Inc.

2025-01-21T18:39:17Z

Casper: unsourced

{{StubNotice}}
Tuya Inc. is an IoT platform developer and provider from China. They started out with devices built on ESP8266 and ESP32 chips but switched to their own line of chips to prevent users from installing custom firmware and by this disconnecting the devices from their cloud. Tuya's technology is used in many devices from cheap dollar store electronics to pricey designer lamps, their chip line is designed to be drop in pin compatible to ESP chips but using a different API. Most Tuya equipped devices nowadays can not be connected to WiFi without registering to the cloud first. It is often not visible from the product description that Tuya components are used, as customers of the platform can rebrand the ''Smart Life'' cloud connecting app and only inspecting the chips on the circuit board gives it away.

==Links==
[https://www.tuya.com Tuya company website]

[[wikipedia:Tuya_Inc.|Tuya Inc. in the English Wikipedia]]

[https://docs.libretiny.eu/ LibreTiny (formerly LibreTuya) - arduino compatible open source firmware (mainly) for Tuya chips]

[https://esphome.io/components/libretiny ESPHome does incooperate LibreTiny and allows full local control over supported MCU's from Realtek and Beken]

[https://github.com/tuya-cloudcutter/tuya-cloudcutter Tuya Cloudcutter - A tool that disconnects Tuya IoT devices from the cloud, allowing them to run completely locally]

[https://smart-life-app.com/smart-life-app-compatible-device-list/ comprehensive but still incomplete list of manufactures using Tuya]