https://consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=Closedsystem 2026-04-29T11:16:21Z User contributions MediaWiki 1.44.0 https://consumerrights.wiki/index.php?title=Brother_DCP-L3550CDW_aftermarket_toner_failure&diff=10450 2025-03-02T09:46:45Z

<p>Closedsystem: Added the basic info to the template and changed the layout a bit</p> <hr /> <div>{{InfoboxProductLine<br /> | Title = Brother DCP-L3550CDW Printer Scanner<br /> | Release Year =2018 <br /> | Product Type =Hardware<br /> Printer/Scanner <br /> | In Production =No <br /> | Official Website =https://store.brother.fr/catalogs/brotherfrance/appareils/laser/dcp/dcpl3550cdw?sc_src=corp The website is in french, if anyone can get the english version it would be appreciated <br /> | Logo =QuestionMark.svg <br /> }}Brother printer DCP-3550-CDW cartridge failures are an issue with the batteries (1.5V) that feed the toner chip. If the printer is turned off for a prolonged period of time those batteries can empty themselves, which results in the printer not recognizing the cartridge despite the fact that it's reading it's capacity.<br /> <br /> [[File:Error Display.jpg|left|thumb|Error display of the issue]]<br /> <br /> <br /> <br /> <br /> <br /> <br /> [[File:Toner life screen.jpg|left|thumb|Toner life despite error screen]]<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> The error doesn't point out that it's the battery from which the issue comes, it just tells you to replace the cartridge.<br /> <br /> The battery is not easy to see and it is not made to be replaced.<br /> [[File:Toner chip emplacement.jpg|left|thumb|389x389px|Battery is usually hidden behind the chip i just got it out]]<br /> <br /> <br /> [[File:Chip.jpg|thumb|251x251px|This is the chip]]<br /> [[File:Toner with chip.jpg|none|thumb|281x281px|This is where the chip resides]]<br /> <br /> <br /> <br /> <br /> [[File:Battery of the chip.jpg|left|thumb|192x192px|Battery of the chip]]<br /> [[File:Other angle battery.jpg|thumb|180x180px|An other angle of the soldering of the battery]]<br /> <br /> <br /> <br /> <br /> [[File:Toner Frontside.jpg|none|thumb|181x181px|Front side of toner]]<br /> <br /> <br /> Solutions for this i have found online have been :<br /> <br /> -Taking out the cartridges of the printer before turning it off for a long period of time<br /> <br /> -Replacing the chip of the cartridge with the chip of an older one that still has some battery left because the chip is essentially just screwed on the cartridge.<br /> <br /> -Changing the battery yourself if you have the tools.<br /> <br /> -Keeping the printer perpetually turned on.<br /> <br /> ==Consumer impact summary==<br /> This is a design flaw that is most likely deliberate as the cartridges for this printer are pretty expensive. These issues aren't, to my knowledge, talked about by the seller and as aforementioned, the issue inst pointed at by the printer when it gives an error screen, it just tells you to replace the cartridge, and the 1.5V battery isn't in a compartment designed for casual replacement<br /> <br /> ==Incidents==<br /> This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].<br /> <br /> Incident with another brother printer toner. Not the same model but same principle :<br /> <br /> https://blog.ambor.com/2025/02/brother-mfc-l3770cdw-toner-fix.html<br /> <br /> Reddit thread talking about this issue specifically :<br /> <br /> https://www.reddit.com/r/printers/comments/v8imcc/aftermarket_brother_toner_no_toner_bad_chip/<br /> <br /> ==See also==<br /> {{Placeholder box|Link to relevant theme articles or products with similar incidents.}}<br /> <br /> <br /> ==References==<br /> {{reflist}}https://www.reddit.com/r/printers/comments/v8imcc/aftermarket_brother_toner_no_toner_bad_chip/<br /> <br /> https://blog.ambor.com/2025/02/brother-mfc-l3770cdw-toner-fix.html<br /> [[Category:{{PAGENAME}}]]</div>

Closedsystem https://consumerrights.wiki/index.php?title=Brother_DCP-L3550CDW_aftermarket_toner_failure&diff=10449 2025-03-02T09:43:50Z

<p>Closedsystem: Creating the page, describing the issue, linking blog posts and reddit threads</p> <hr /> <div>{{InfoboxProductLine<br /> | Title = {{PAGENAME}}<br /> | Release Year = <br /> | Product Type = <br /> | In Production = <br /> | Official Website = <br /> | Logo = <br /> }}Brother printer DCP-3550-CDW cartridge failures are an issue with the batteries (1.5V) that feed the toner chip. If the printer is turned off for a prolonged period of time those batteries can empty themselves, which results in the printer not recognizing the cartridge despite the fact that it's reading it's capacity.<br /> <br /> [[File:Error Display.jpg|left|thumb|Error display of the issue]]<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> [[File:Toner life screen.jpg|left|thumb|Toner life despite error screen]]<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> The error doesn't point out that it's the battery from which the issue comes, it just tells you to replace the cartridge.<br /> <br /> The battery is not easy to see and it is not made to be replaced.<br /> [[File:Toner chip emplacement.jpg|left|thumb|389x389px|Battery is usually hidden behind the chip i just got it out]]<br /> <br /> <br /> [[File:Chip.jpg|thumb|251x251px|This is the chip]]<br /> [[File:Toner with chip.jpg|none|thumb|281x281px|This is where the chip resides]]<br /> <br /> <br /> <br /> <br /> [[File:Battery of the chip.jpg|left|thumb|192x192px|Battery of the chip]]<br /> [[File:Other angle battery.jpg|thumb|180x180px|An other angle of the soldering of the battery]]<br /> <br /> <br /> <br /> <br /> [[File:Toner Frontside.jpg|none|thumb|181x181px|Front side of toner]]<br /> <br /> <br /> Solutions for this i have found online have been :<br /> <br /> -Taking out the cartridges of the printer before turning it off for a long period of time<br /> <br /> -Replacing the chip of the cartridge with the chip of an older one that still has some battery left because the chip is essentially just screwed on the cartridge.<br /> <br /> -Changing the battery yourself if you have the tools.<br /> <br /> -Keeping the printer perpetually turned on.<br /> <br /> ==Consumer impact summary==<br /> This is a design flaw that is most likely deliberate as the cartridges for this printer are pretty expensive. These issues aren't, to my knowledge, talked about by the seller and as aforementioned, the issue inst pointed at by the printer when it gives an error screen, it just tells you to replace the cartridge, and the 1.5V battery isn't in a compartment designed for casual replacement<br /> <br /> ==Incidents==<br /> This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].<br /> <br /> Incident with another brother printer toner. Not the same model but same principle :<br /> <br /> https://blog.ambor.com/2025/02/brother-mfc-l3770cdw-toner-fix.html<br /> <br /> Reddit thread talking about this issue specifically :<br /> <br /> https://www.reddit.com/r/printers/comments/v8imcc/aftermarket_brother_toner_no_toner_bad_chip/<br /> <br /> ==See also==<br /> {{Placeholder box|Link to relevant theme articles or products with similar incidents.}}<br /> <br /> <br /> ==References==<br /> {{reflist}}https://www.reddit.com/r/printers/comments/v8imcc/aftermarket_brother_toner_no_toner_bad_chip/<br /> <br /> https://blog.ambor.com/2025/02/brother-mfc-l3770cdw-toner-fix.html<br /> [[Category:{{PAGENAME}}]]</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_toner_frontside.jpg&diff=10448 2025-03-02T09:38:18Z

<p>Closedsystem: </p> <hr /> <div>Toner frontside</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_other_angle_battery.jpg&diff=10447 2025-03-02T09:37:06Z

<p>Closedsystem: </p> <hr /> <div>Solder angle</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_chip.jpg&diff=10446 2025-03-02T09:31:15Z

<p>Closedsystem: </p> <hr /> <div>This is the chip</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_battery_of_the_chip.jpg&diff=10445 2025-03-02T09:30:34Z

<p>Closedsystem: </p> <hr /> <div>This is the battery of the chip</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_toner_with_chip.jpg&diff=10444 2025-03-02T09:29:35Z

<p>Closedsystem: </p> <hr /> <div>Toner with the chip where its supposed to be</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_toner_chip_emplacement.jpg&diff=10443 2025-03-02T09:23:49Z

<p>Closedsystem: </p> <hr /> <div>The battery is hidden behind the chip i just got it out</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_toner_life_screen.jpg&diff=10442 2025-03-02T09:21:20Z

<p>Closedsystem: </p> <hr /> <div>Toner life despite the error display</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Brother_DCP-L3550CDW_error_display.jpg&diff=10441 2025-03-02T09:19:57Z

<p>Closedsystem: </p> <hr /> <div>Error display of the issue</div>

Closedsystem https://consumerrights.wiki/index.php?title=File:Chip_Battery.jpg&diff=10440 2025-03-02T08:54:21Z

<p>Closedsystem: </p> <hr /> <div>Battery of the chip in question</div>

Closedsystem