Consumer Rights Wiki - User contributions [en]

Square Enix ending support for cloud versions of Kingdom Hearts on the Nintendo Switch

2026-06-17T01:39:57Z

Crossing Minute: Removed leftover template objects

{{IncidentCargo
|Company=SQUARE ENIX, Nintendo
|Status=Active
|ProductLine=Nintendo Switch, Kingdom Hearts
|Product=KINGDOM HEARTS - HD 1.5+2.5 ReMIX - Cloud Version, KINGDOM HEARTS HD 2.8 Final Chapter Prologue Cloud Version, KINGDOM HEARTS III + Re Mind (DLC) Cloud Version, KINGDOM HEARTS INTEGRUM MASTERPIECE for Cloud, KINGDOM HEARTS - HD 1.5+2.5 ReMIX - (Nintendo Switch and Nintendo Switch 2 version), KINGDOM HEARTS HD 2.8 Final Chapter Prologue (Nintendo Switch 2 version), KINGDOM HEARTS III + Re Mind (DLC) (Nintendo Switch 2 version), KINGDOM HEARTS Collection [I~III] (Nintendo Switch 2 version)
|ArticleType=Product
|Type=Service Termination, Product Termination
|Description=SQUARE ENIX will discontinue support for “Cloud” versions of the Kingdom Hearts series on the Nintendo Switch and Nintendo Switch 2 systems.
}}On June 9, 2027 SQUARE ENIX will discontinue support for “Cloud” versions of the Kingdom Hearts series on the Nintendo Switch and Nintendo Switch 2 consoles. Players who bought any of these game collections lose access to what they purchased unless they buy the new, non-cloud versions of the game(s) on their preferred console.

==Background==
On February 10, 2022 SQUARE ENIX launched a collection of Kingdom Hearts games on the Nintendo Switch. These games were only playable via a cloud streaming service and this collection was the only option for players to purchase Kingdom Hearts on a Nintendo Switch.

==[Incident]==
[https://www.youtube.com/live/PvUPDSDZg1k?si=Yh2Z0mzMNzQrDOjA On June 9, 2026 during a Nintendo Direct], Nintendo announced that various collections of Kingdom Hearts games would be officially launching on the Nintendo Switch and Nintendo Switch 2 family of systems. During the presentation, Nintendo stated that players' save data would transfer over to the newly purchased titles and that these games would be available to purchase on October 8, 2026.
[[File:Original SQUARE ENIX Notice.png|alt=This is a screenshot from the SQUARE ENIX support page that acts as the official statement regarding the discontinuation of sale & service for the Kingdom Hearts titles listed in this Wiki article.|thumb|SQUARE ENIX Support Page Notice]]
After the presentation, more details emerged from SQUARE ENIX<ref>https://support.na.square-enix.com/news.php?drt=1780959600&id=18601&la=1&n=2&tag=d6e9b3d3c0d8a0cb222ccf094c37522a70a50376</ref> who stated that they would no longer offer the “Cloud” versions of any Kingdom Hearts games, effective June 9, 2026 and that on June 9, 2027 they would end support for the cloud servers that host these titles. Additionally, GameSpot reported<ref>{{Cite web |last=Marnell |first=Blair |date=2026-06-09 |title=Kingdom Hearts Cloud Versions Shut Down Today, And You’ll Have To Buy New Versions To Keep Playing |url=https://www.gamespot.com/articles/kingdom-hearts-cloud-versions-shut-down-today-and-youll-have-to-buy-new-versions-to-keep-playing/ |url-status=live |website=GameSpot}}</ref> that players who had originally purchased any Kingdom Hearts "Cloud" version would be entitled to a 50% off coupon when buying the new digital version(s) of Kingdom Hearts. With this action, SQUARE ENIX will effectively be blocking access to their original purchases, forcing players to buy the affected Kingdom Hearts titles for a second time if they would like to continue enjoying them. Physical releases will not be eligible for this discount.

'''Titles Discontinued from Sale & Service:'''

*KINGDOM HEARTS - HD 1.5+2.5 ReMIX - Cloud Version
*KINGDOM HEARTS HD 2.8 Final Chapter Prologue Cloud Version
*KINGDOM HEARTS III + Re Mind (DLC) Cloud Version
*KINGDOM HEARTS INTEGRUM MASTERPIECE for Cloud

'''Titles Eligible for Nintendo Switch™ Cloud Version Owner Discount:'''

*KINGDOM HEARTS - HD 1.5+2.5 ReMIX - (Nintendo Switch and Nintendo Switch 2 version)
*KINGDOM HEARTS HD 2.8 Final Chapter Prologue (Nintendo Switch 2 version)
*KINGDOM HEARTS III + Re Mind (DLC) (Nintendo Switch 2 version)
*KINGDOM HEARTS Collection [I~III] (Nintendo Switch 2 version)<br />

==References==
{{reflist}}

Square Enix ending support for cloud versions of Kingdom Hearts on the Nintendo Switch

2026-06-17T01:39:01Z

Crossing Minute: The initial text for the entire page was added in this edit.

{{IncidentCargo
|Company=SQUARE ENIX, Nintendo
|Status=Active
|ProductLine=Nintendo Switch, Kingdom Hearts
|Product=KINGDOM HEARTS - HD 1.5+2.5 ReMIX - Cloud Version, KINGDOM HEARTS HD 2.8 Final Chapter Prologue Cloud Version, KINGDOM HEARTS III + Re Mind (DLC) Cloud Version, KINGDOM HEARTS INTEGRUM MASTERPIECE for Cloud, KINGDOM HEARTS - HD 1.5+2.5 ReMIX - (Nintendo Switch and Nintendo Switch 2 version), KINGDOM HEARTS HD 2.8 Final Chapter Prologue (Nintendo Switch 2 version), KINGDOM HEARTS III + Re Mind (DLC) (Nintendo Switch 2 version), KINGDOM HEARTS Collection [I~III] (Nintendo Switch 2 version)
|ArticleType=Product
|Type=Service Termination, Product Termination
|Description=SQUARE ENIX will discontinue support for “Cloud” versions of the Kingdom Hearts series on the Nintendo Switch and Nintendo Switch 2 systems.
}}On June 9, 2027 SQUARE ENIX will discontinue support for “Cloud” versions of the Kingdom Hearts series on the Nintendo Switch and Nintendo Switch 2 consoles. Players who bought any of these game collections lose access to what they purchased unless they buy the new, non-cloud versions of the game(s) on their preferred console.

==Background==
On February 10, 2022 SQUARE ENIX launched a collection of Kingdom Hearts games on the Nintendo Switch. These games were only playable via a cloud streaming service and this collection was the only option for players to purchase Kingdom Hearts on a Nintendo Switch.

==[Incident]==
[https://www.youtube.com/live/PvUPDSDZg1k?si=Yh2Z0mzMNzQrDOjA On June 9, 2026 during a Nintendo Direct], Nintendo announced that various collections of Kingdom Hearts games would be officially launching on the Nintendo Switch and Nintendo Switch 2 family of systems. During the presentation, Nintendo stated that players' save data would transfer over to the newly purchased titles and that these games would be available to purchase on October 8, 2026.
[[File:Original SQUARE ENIX Notice.png|alt=This is a screenshot from the SQUARE ENIX support page that acts as the official statement regarding the discontinuation of sale & service for the Kingdom Hearts titles listed in this Wiki article.|thumb|SQUARE ENIX Support Page Notice]]
After the presentation, more details emerged from SQUARE ENIX<ref>https://support.na.square-enix.com/news.php?drt=1780959600&id=18601&la=1&n=2&tag=d6e9b3d3c0d8a0cb222ccf094c37522a70a50376</ref> who stated that they would no longer offer the “Cloud” versions of any Kingdom Hearts games, effective June 9, 2026 and that on June 9, 2027 they would end support for the cloud servers that host these titles. Additionally, GameSpot reported<ref>{{Cite web |last=Marnell |first=Blair |date=2026-06-09 |title=Kingdom Hearts Cloud Versions Shut Down Today, And You’ll Have To Buy New Versions To Keep Playing |url=https://www.gamespot.com/articles/kingdom-hearts-cloud-versions-shut-down-today-and-youll-have-to-buy-new-versions-to-keep-playing/ |url-status=live |website=GameSpot}}</ref> that players who had originally purchased any Kingdom Hearts "Cloud" version would be entitled to a 50% off coupon when buying the new digital version(s) of Kingdom Hearts. With this action, SQUARE ENIX will effectively be blocking access to their original purchases, forcing players to buy the affected Kingdom Hearts titles for a second time if they would like to continue enjoying them. Physical releases will not be eligible for this discount.

'''Titles Discontinued from Sale & Service:'''

* KINGDOM HEARTS - HD 1.5+2.5 ReMIX - Cloud Version
* KINGDOM HEARTS HD 2.8 Final Chapter Prologue Cloud Version
* KINGDOM HEARTS III + Re Mind (DLC) Cloud Version
* KINGDOM HEARTS INTEGRUM MASTERPIECE for Cloud

'''Titles Eligible for Nintendo Switch™ Cloud Version Owner Discount:'''

* KINGDOM HEARTS - HD 1.5+2.5 ReMIX - (Nintendo Switch and Nintendo Switch 2 version)
* KINGDOM HEARTS HD 2.8 Final Chapter Prologue (Nintendo Switch 2 version)
* KINGDOM HEARTS III + Re Mind (DLC) (Nintendo Switch 2 version)
* KINGDOM HEARTS Collection [I~III] (Nintendo Switch 2 version)<br />

==References==
{{reflist}}

{{Ph-I-C}}

File:Square Enix discontinuation notice of cloud-version Kingdom Hearts games.png

2026-06-17T01:22:34Z

Crossing Minute:

This is a screenshot from the SQUARE ENIX support page that acts as their official statement on the discontinuation of the sale & service for the various Kingdom Hearts titles listed in this Wiki article.

Square Enix ending support for cloud versions of Kingdom Hearts on the Nintendo Switch

2026-06-17T01:10:52Z

Crossing Minute: On June 9th, 2027 SQUARE ENIX will discontinue support for “Cloud” versions of the Kingdom Hearts series on the Nintendo Switch and Nintendo Switch 2 consoles. Players who bought any of these game collections lose access to what they purchased unless they buy the new, non-cloud versions of the game(s) on their preferred console.