https://consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=EsQueue 2026-05-15T10:10:32Z User contributions MediaWiki 1.44.0 https://consumerrights.wiki/index.php?title=Samsung_Bothersome_visual_and_audible_pop_up_every_2_hours_on_certain_TV_models&diff=19601 2025-08-15T23:10:14Z

<p>EsQueue: /* Reference */</p> <hr /> <div>== 🔔 Persistent Samsung TV Pop-Up Notification ==<br /> <br /> === Summary of Issue ===<br /> Owners of Samsung QN90B and similar models have reported a recurring pop-up message appearing approximately every 2 hours. The message includes a short ding sound and disappears within 5 seconds, making it difficult to read. It typically thanks the user and references Smart Hub's data collection practices.<br /> <br /> === Verified Message Content ===<br /> &lt;blockquote&gt;<br /> “Thank you for being our valued customer. As a reminder, and as mentioned in the Smart Hub Privacy Notice (found in the TV settings), we may collect information about how you use this device and the services you use on it.”<br /> &lt;/blockquote&gt;<br /> <br /> === Community Findings ===<br /> * '''Disabling Network Access''': Disconnecting the TV from the internet or blocking WAN access via router settings appears to stop the pop-up.<br /> * '''Privacy Settings''': Some users report that reviewing and agreeing to all privacy terms under &lt;code&gt;Settings &gt; General &amp; Privacy &gt; Terms &amp; Privacy &gt; Smart Hub U.S. Privacy Notice&lt;/code&gt; suppresses the message.<br /> * '''Samsung Account Sign-Out''': Signing out of the Samsung account has also helped eliminate the pop-up for some users.<br /> * '''Home Assistant Workaround''': Users who rely on IP remote control have found success by isolating the TV to LAN-only access while maintaining control via encrypted DDNS setups.<br /> <br /> === Consumer Concerns ===<br /> * The pop-up seems designed to pressure users into accepting terms they may not agree with.<br /> * Lack of a clear opt-out mechanism undermines user autonomy.<br /> * The message’s frequency and brevity make it disruptive and opaque.<br /> <br /> === Suggested Actions ===<br /> * Samsung should provide a persistent log or notification center where users can review messages at their convenience.<br /> * An explicit opt-out for Smart Hub data collection should be available without requiring full agreement to all terms.<br /> * Consumers should be informed of network-based workarounds without needing to resort to trial-and-error.<br /> <br /> === Reference ===<br /> * [https://us.community.samsung.com/t5/LED-and-OLED-TVs/Pop-up-notification-every-2-hours-or-so-on-my-QN90B/td-p/3153763/page/2 Samsung Community Thread on QN90B Pop-Up Issue]<br /> <br /> * [https://www.reddit.com/r/samsung/comments/1izfff5/im_getting_a_pop_up_on_my_samsung_tv_about_its/ I'm getting a pop up on my Samsung tv about its privacy policy.]</div>

EsQueue https://consumerrights.wiki/index.php?title=Samsung_Bothersome_visual_and_audible_pop_up_every_2_hours_on_certain_TV_models&diff=19600 2025-08-15T23:09:05Z

<p>EsQueue: /* Reference */</p> <hr /> <div>== 🔔 Persistent Samsung TV Pop-Up Notification ==<br /> <br /> === Summary of Issue ===<br /> Owners of Samsung QN90B and similar models have reported a recurring pop-up message appearing approximately every 2 hours. The message includes a short ding sound and disappears within 5 seconds, making it difficult to read. It typically thanks the user and references Smart Hub's data collection practices.<br /> <br /> === Verified Message Content ===<br /> &lt;blockquote&gt;<br /> “Thank you for being our valued customer. As a reminder, and as mentioned in the Smart Hub Privacy Notice (found in the TV settings), we may collect information about how you use this device and the services you use on it.”<br /> &lt;/blockquote&gt;<br /> <br /> === Community Findings ===<br /> * '''Disabling Network Access''': Disconnecting the TV from the internet or blocking WAN access via router settings appears to stop the pop-up.<br /> * '''Privacy Settings''': Some users report that reviewing and agreeing to all privacy terms under &lt;code&gt;Settings &gt; General &amp; Privacy &gt; Terms &amp; Privacy &gt; Smart Hub U.S. Privacy Notice&lt;/code&gt; suppresses the message.<br /> * '''Samsung Account Sign-Out''': Signing out of the Samsung account has also helped eliminate the pop-up for some users.<br /> * '''Home Assistant Workaround''': Users who rely on IP remote control have found success by isolating the TV to LAN-only access while maintaining control via encrypted DDNS setups.<br /> <br /> === Consumer Concerns ===<br /> * The pop-up seems designed to pressure users into accepting terms they may not agree with.<br /> * Lack of a clear opt-out mechanism undermines user autonomy.<br /> * The message’s frequency and brevity make it disruptive and opaque.<br /> <br /> === Suggested Actions ===<br /> * Samsung should provide a persistent log or notification center where users can review messages at their convenience.<br /> * An explicit opt-out for Smart Hub data collection should be available without requiring full agreement to all terms.<br /> * Consumers should be informed of network-based workarounds without needing to resort to trial-and-error.<br /> <br /> === Reference ===<br /> * [https://us.community.samsung.com/t5/LED-and-OLED-TVs/Pop-up-notification-every-2-hours-or-so-on-my-QN90B/td-p/3153763/page/2 Samsung Community Thread on QN90B Pop-Up Issue]<br /> <br /> * [https://https://www.reddit.com/r/samsung/comments/1izfff5/im_getting_a_pop_up_on_my_samsung_tv_about_its/ I'm getting a pop up on my Samsung tv about its privacy policy.]</div>

EsQueue https://consumerrights.wiki/index.php?title=Samsung_Bothersome_visual_and_audible_pop_up_every_2_hours_on_certain_TV_models&diff=19598 2025-08-15T22:59:21Z

<p>EsQueue: </p> <hr /> <div>== 🔔 Persistent Samsung TV Pop-Up Notification ==<br /> <br /> === Summary of Issue ===<br /> Owners of Samsung QN90B and similar models have reported a recurring pop-up message appearing approximately every 2 hours. The message includes a short ding sound and disappears within 5 seconds, making it difficult to read. It typically thanks the user and references Smart Hub's data collection practices.<br /> <br /> === Verified Message Content ===<br /> &lt;blockquote&gt;<br /> “Thank you for being our valued customer. As a reminder, and as mentioned in the Smart Hub Privacy Notice (found in the TV settings), we may collect information about how you use this device and the services you use on it.”<br /> &lt;/blockquote&gt;<br /> <br /> === Community Findings ===<br /> * '''Disabling Network Access''': Disconnecting the TV from the internet or blocking WAN access via router settings appears to stop the pop-up.<br /> * '''Privacy Settings''': Some users report that reviewing and agreeing to all privacy terms under &lt;code&gt;Settings &gt; General &amp; Privacy &gt; Terms &amp; Privacy &gt; Smart Hub U.S. Privacy Notice&lt;/code&gt; suppresses the message.<br /> * '''Samsung Account Sign-Out''': Signing out of the Samsung account has also helped eliminate the pop-up for some users.<br /> * '''Home Assistant Workaround''': Users who rely on IP remote control have found success by isolating the TV to LAN-only access while maintaining control via encrypted DDNS setups.<br /> <br /> === Consumer Concerns ===<br /> * The pop-up seems designed to pressure users into accepting terms they may not agree with.<br /> * Lack of a clear opt-out mechanism undermines user autonomy.<br /> * The message’s frequency and brevity make it disruptive and opaque.<br /> <br /> === Suggested Actions ===<br /> * Samsung should provide a persistent log or notification center where users can review messages at their convenience.<br /> * An explicit opt-out for Smart Hub data collection should be available without requiring full agreement to all terms.<br /> * Consumers should be informed of network-based workarounds without needing to resort to trial-and-error.<br /> <br /> === Reference ===<br /> * [https://us.community.samsung.com/t5/LED-and-OLED-TVs/Pop-up-notification-every-2-hours-or-so-on-my-QN90B/td-p/3153763/page/2 Samsung Community Thread on QN90B Pop-Up Issue]</div>

EsQueue https://consumerrights.wiki/index.php?title=Samsung_Bothersome_visual_and_audible_pop_up_every_2_hours_on_certain_TV_models&diff=19597 2025-08-15T22:52:07Z

<p>EsQueue: learning to build page. Adding information.</p> <hr /> <div>{{IncidentCargo<br /> |Company=Samsung<br /> |StartDate=2025-02-23<br /> |ProductLine=Samsung Smart TV<br /> |Product=Multiple models, QN90B, QN95B, QN55<br /> |ArticleType=Product<br /> |Type=Privacy, Annoyance, unblockable pop-ups<br /> |Description=TV gives an audible and visual pop up box every 2 hours when the TV is connected to the internet.<br /> }}Owners of Samsung QN90B and similar models have reported a recurring pop-up message appearing approximately every 2 hours. The message includes a short ding sound and disappears within 5 seconds, making it difficult to read. It typically thanks the user and references Smart Hub's data collection practices.{{Ph-I-Int}}<br /> ==Background==<br /> {{Ph-I-B}}<br /> <br /> ==[Incident]==<br /> {{Ph-I-I}}<br /> <br /> ===[Company]'s response===<br /> {{Ph-I-ComR}}<br /> <br /> <br /> ==Lawsuit==<br /> {{Ph-I-L}}<br /> <br /> <br /> ==Consumer response==<br /> {{Ph-I-ConR}}<br /> <br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> {{Ph-I-C}}</div>

EsQueue https://consumerrights.wiki/index.php?title=Samsung_Bothersome_visual_and_audible_pop_up_every_2_hours_on_certain_TV_models&diff=19449 2025-08-15T05:46:54Z

<p>EsQueue: https://us.community.samsung.com/t5/LED-and-OLED-TVs/Pop-up-notification-every-2-hours-or-so-on-my-QN90B/td-p/3153763/page/2</p> <hr /> <div>{{IncidentCargo<br /> |Company=Samsung<br /> |StartDate=2025-02-23<br /> |ProductLine=Samsung Smart TV<br /> |Product=Multiple models, QN90B, QN95B, QN55<br /> |ArticleType=Product<br /> |Type=Privacy, Annoyance, unblockable pop-ups<br /> |Description=TV gives an audible and visual pop up box every 2 hours when the TV is connected to the internet.<br /> }}Solved: Pop up notification every 2 hours or so on my QN90... - Page 2 - Samsung Community - 3153763{{Ph-I-Int}}<br /> ==Background==<br /> {{Ph-I-B}}<br /> <br /> ==[Incident]==<br /> {{Ph-I-I}}<br /> <br /> ===[Company]'s response===<br /> {{Ph-I-ComR}}<br /> <br /> <br /> ==Lawsuit==<br /> {{Ph-I-L}}<br /> <br /> <br /> ==Consumer response==<br /> {{Ph-I-ConR}}<br /> <br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> {{Ph-I-C}}</div>

EsQueue https://consumerrights.wiki/index.php?title=Samsung_Bothersome_visual_and_audible_pop_up_every_2_hours_on_certain_TV_models&diff=19448 2025-08-15T05:37:38Z

<p>EsQueue: Created page with &quot;{{IncidentCargo |Company=Samsung |StartDate=2025-02-23 |ProductLine=Samsung Smart TV |Product=Multiple models, QN90B, QN95B, QN55 |ArticleType=Product |Type=Privacy, Annoyance, unblockable pop-ups |Description=TV gives an audible and visual pop up box every 2 hours when the TV is connected to the internet. }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]&#039;s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-...&quot;</p> <hr /> <div>{{IncidentCargo<br /> |Company=Samsung<br /> |StartDate=2025-02-23<br /> |ProductLine=Samsung Smart TV<br /> |Product=Multiple models, QN90B, QN95B, QN55<br /> |ArticleType=Product<br /> |Type=Privacy, Annoyance, unblockable pop-ups<br /> |Description=TV gives an audible and visual pop up box every 2 hours when the TV is connected to the internet.<br /> }}<br /> {{Ph-I-Int}}<br /> ==Background==<br /> {{Ph-I-B}}<br /> <br /> ==[Incident]==<br /> {{Ph-I-I}}<br /> <br /> ===[Company]'s response===<br /> {{Ph-I-ComR}}<br /> <br /> <br /> ==Lawsuit==<br /> {{Ph-I-L}}<br /> <br /> <br /> ==Consumer response==<br /> {{Ph-I-ConR}}<br /> <br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> {{Ph-I-C}}</div>

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