Consumer Rights Wiki - User contributions [en]

Europe-based news sites enact consent-or-pay for data tracking

2026-01-06T23:53:15Z

Gde: /* Uses */ Add note on separate sun subscription

UK-based news sites have recently implemented the [[consent-or-pay]] model, creating a binary choice where readers must either consent to cookies or pay to opt out of data tracking.<ref name=":0">{{Cite web |date=15 August 2025 |title=The Mirror |url=https://www.mirror.co.uk/}}</ref><ref name=":1">{{Cite web |date=15 August 2025 |title=The Telegraph |url=https://www.telegraph.co.uk/}}</ref> This consent-or-pay model began rolling out on various websites when the UK and EU passed the [[General Data Protection Regulation|General Data Protection Regulation (GDPR)]], which aims to protect internet users from data exploitation.

==Background==
After the [[GDPR]] passed in 2018, some companies responded to the regulation by implementing a consent-or-pay model, where users can either consent to data tracking via cookies or pay a small fee to opt out of all cookies. The purpose of the payment is to offset the loss of ad revenue per viewer.[[File:The Mirror Cookie Disclosure Notice.png|alt=The Mirror Cookie Disclosure Notice containing text "We have introduced these choices in accordance with data protection regulations."|thumb|The Mirror's cookie disclosure notice with the options of "I Agree" or "Reject and Pay."]]
==Consumer impact==
The consent-or-pay model has been claimed to violate the [[General Data Protection Regulation|GDPR]], and raises an ethical issue regarding privacy.<ref>{{Cite news |last= |first= |date=November 28, 2023 |title=Meta's 'Pay or Okay' Model: Legal and Ethical Implications for Publishers |url=https://www.uniconsent.com/blog/risks-of-pay-or-consent-models |url-status=live |archive-url=https://web.archive.org/web/20250427063707/https://www.uniconsent.com/blog/risks-of-pay-or-consent-models |archive-date=27 Apr 2025 |access-date=26 Aug 2025 |work=UniConsent}}</ref> The European Union at EDPB adopted this opinion following the requests of the Dutch, Norway, and Hamburg DPA's (Data Protection Authorities) regarding the consent or pay models deployed by large, popular platforms such as [[Facebook]] and other platforms.<ref>{{Cite web |date=17 April 2024 |title=EDPB: ‘Consent or Pay’ models should offer real choice |url=https://www.edpb.europa.eu/news/news/2024/edpb-consent-or-pay-models-should-offer-real-choice_en |url-status=live |archive-url=https://web.archive.org/web/20240726233856/https://www.edpb.europa.eu/news/news/2024/edpb-consent-or-pay-models-should-offer-real-choice_en |archive-date=26 Jul 2024 |access-date=26 Aug 2025 |website=European Data Protection Board (EU)}}</ref>

According to the UK's Information Commissioner's Office, consent is defined as “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.” 'Freely given' is later defined as giving people genuine choice over how their data is used, meaning they must be able to refuse consent without detriment, and must be able to withdraw consent easily at any time.<ref>{{Cite web |title=What is valid consent? |url=https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/lawful-basis/consent/what-is-valid-consent/ |archive-url=https://web.archive.org/web/20250716030925/https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/lawful-basis/consent/what-is-valid-consent/ |archive-date=2025-07-16 |access-date=2025-08-27 |website=ICO {{!}} Information Commissioner's Office}}</ref>[[File:News The Independent Today's headlines and latest breaking news.jpeg.png|thumb|The Independent’s cookie notice with the title "Privacy - it's your choice." The notice then gives viewers the option to either "pay to remove ads" or "accept" data collection for targeted ads.]]

==Uses==
News organizations across Europe, particularly in the UK and Germany, have enacted the consent-or-pay model for website visits. Meanwhile, users will see ads regardless of their monthly payment, but will be free of personalized ads generated from their personal data.
{| class="wikitable"
|+UK News Organizations and Cookie Rejection Fee
!News organization
!Website
!Monthly fee
|-
|The Mirror
|
|£1.99
|-
|The Independent
|
|£4
|-
|Mail Online
|
|£2.70
|-
|Express
|
|£1.99
|-
|Daily Mirror
|
|
|-
|The Sun
|
|£4.99
|-
|Reach
|
|£1.99
|}
In The Sun's frequently asked questions, they answer what Pay to Reject is with this explanation on their website:<blockquote>''"In response to recent enforcement action by the UK Information Commissioner against publishers, we have been forced to introduce new technology to ask our subscribers to consent to the advertising cookies that support our journalism, or pay a monthly fee that means we don’t need to use them."''<ref name=":2">{{Cite web |title=Advertising cookie consent settings |url=https://ptr.thesun.co.uk/ |website=The Sun}}</ref></blockquote>

In the case of The Sun, this is also explained to be separate to the regular subscription service offered, suggesting that the subscription service still contains personalized ads:<blockquote>
Your Pay to Reject account works independently from your Sun subscription. To cancel your Pay to Reject subscription please go to your account settings and scroll down to the section 'Pay to Reject Subscription'.<ref name=":2" /></blockquote>

The tech website "How-To-Geek" also demands payment to reject cookies https://www.howtogeek.com/

==References==
<references />
[[Category:Incidents]]

Article suggestions

2026-01-06T23:37:13Z

Gde: /* List of companies doing the right thing */ Add Core Devices

This page is dedicated towards providing a communal list for users to submit potential articles to feature on the wiki, and to give editors inspiration on what pages they might want to add to the wiki. If you create an article based on an entry from this list, or see that someone else has done so, please make sure to delete the row from this page in order to prevent confusion.

Sources should be inserted within the 'refs' section of the table. If using the visual editor, take advantage of '<nowiki/>'''insert reference'''<nowiki/>' via ''''ctrl + shift + k'''<nowiki/>' so that the sources are quick to add to future articles. If you are using the source editor, feel free to copy and paste the formatting from other correctly formatted references on the page. The more sources you include with an article idea, the more likely it is that others will pick the article idea up and run with it, so please attempt to include a good variety of descriptive sources!

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If you are an editor looking for further inspiration to write an article, you can also check out the [[Louis Rossmann - Video Directory|Louis Rossmann video directory]] for a good collection of potential articles.

==Example==
Below is an example of what an entry should appear as:
{| class="wikitable"
|+
!Company
!Summary of Incident
!Refs
|-
|[[Nintendo]]
|In 2025, the company Nintendo stripped Switch 2 consoles that used the MIG switch cartridge of all online functionality
|<ref name=":3">{{Cite web |last=Scattered Brain |date=Jun 16, 2025 |title=Soo... Nintendo banned my Switch 2 (Don't try the MIG Switch!) |url=https://www.youtube.com/watch?v=ExgYTA18_vo&t=656s |access-date=Jun 18, 2025 |website=[[YouTube]]}}</ref><ref name=":0">{{Cite news |last=Orland |first=Kyle |date=Jun 17, 2025 |title=Switch 2 users report online console bans after running personal game “backups” |url=https://arstechnica.com/gaming/2025/06/playing-personal-game-backups-could-get-your-switch-2-banned-by-nintendo/ |access-date=Jun 19, 2025 |work=Ars Technica}}</ref>
|}

==List of incidents not yet covered==
{| class="wikitable sortable"
!Company
!Summary of Incident
!Refs
|-
|[[ABC Financial Services]]
|Manages memberships and recurring service subscriptions for other companies. Prevents customers from being able to cancel a service by locking them into a never-ending cycle of auto renewals, and not allowing the customer to opt out of auto renewal.
|-
|Affinity / Canva
|Canva purchases Serif; the owner of perpetual license design software Affinity Publisher, Designer, and Photo on March 26th 2024. Provides a pledge to assure users that Canva will not "ruin" the suite. In October 2025, Affinity users are locked out of the community forum for a new "Creative Freedom" announcement on October 30th 2025. Complete radio silence for a whole month while they tease long term users on Twitter and Discord. Finally on October 30th 2025, the new Affinity software is announced as "free". Instead, all creative professionals that used the original software are forced to create a new Canva account to access the new Affinity and thus agree to Canva's ToS<ref name=":1">{{Cite web |date=2025-10-30 |title=Canva Terms of Use |url=https://www.canva.com/policies/terms-of-use/ |url-status=live |website=Canva Legal Trust Center}}</ref>. Affinity redirects the pledge page to an announcement for the new software, effectively burying the original pledge<ref name=":4">{{Cite web |date=2024-03-27 |title=The Affinity and Canva Pledge |url=https://affinity.serif.com/en-us/press/newsroom/affinity-and-canva-pledge |url-status=dead |archive-url=https://web.archive.org/web/20251002083749/https://affinity.serif.com/en-us/press/newsroom/affinity-and-canva-pledge/ |archive-date=2025-10-02 |website=web.archive.org}}</ref>. Questions about Canva now being able to monetize the work of professionals to train their own AI models sold to Canva users are left unanswered. Free, but at what cost?
EDIT: Initial article has been written but needs more work, citation, and verification. [[Canva adds arbitration clause for future Affinity Studio users|See this article here]].
|<ref name=":1" /><ref name=":4" />
|-
|[[Apple]]
|$17 000 Apple Watch 18 karat gold edition out of support only 8 years after its introduction (not end of sale!). This means no software support, and, crucially, no repair or replacement parts. If the battery dies, the watch is but a paperweight.
|<ref>{{Cite web |title=Apple will no longer fix the $17,000 gold Apple Watch |url=https://www.theverge.com/2023/10/2/23900158/apple-watch-edition-gold-2015-obsolete-unsupported-beyonce |website=The Verge}}</ref>
|-
|Apple, Beats
|No support for Powerbeats (4th generation) despite the headphones being under 5 years from when Apple last distributed the product for sale. The product is not listed as discontinued or vintage, and by Apple's own guidelines, should be eligible for replacement parts and repair. OEM replacement eartips cannot be purchased for any Beats earphones.
|<ref>{{Cite web |title=Obtaining service for your Apple product after an expired warranty |url=https://support.apple.com/en-us/102772 |url-status=live |access-date=2025-10-18}}</ref><ref>{{Cite web |title=Beats Repair and Service |url=https://support.apple.com/beats/repair |url-status=live |access-date=2025-10-18}}</ref><ref>{{Cite web |title=Apple store search for eartips |url=https://www.apple.com/us/search/eartips?src=alp |url-status=live |access-date=2025-10-18}}</ref>
|-
|Atlassian
|Users forced from on-premise to cloud only subscriptions
|<ref>{{Cite web |title=Ascend to the cloud: The next chapter for Atlassian and our customers |url=https://www.atlassian.com/blog/announcements/atlassian-ascend}}</ref>
|-
|[[Axon]]
|Tazers sold with lease agreement that makes purchase effectively a subscription.
|[https://norwoodrecord.weebly.com/uploads/1/1/4/8/114832579/norwood_record_pages_1_to_12__4sep2025.pdf <nowiki>[69]</nowiki>]
|-
|[[Chat control]]
|[[wikipedia:Regulation_to_Prevent_and_Combat_Child_Sexual_Abuse|Wikipedia]]. Notice how the "official" name just specifies the "purpose" but not the what or the how
|
|-
|[[Cloudary Holdings Limited / Webnovel]]
|Terms of service with binding Arbitration.
|<ref>{{Cite web |title=Webnovel ToS |url=https://www.webnovel.com/terms_of_service}}</ref>
|-
|Devolo
|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|<ref>{{Cite web |title=IT-News für Profis |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem |language=de}}</ref>
|-
|Dell and HP
|HP and Dell have disabled HEVC hardware encoding and ecoding support built into their laptops’ CPUs using both Intel and AMD processors.
|<ref>{{Cite web |last=Harding |first=Scharon |date=2025-11-21 |title=HP and Dell disable HEVC support built into their laptops’ CPUs |url=https://arstechnica.com/gadgets/2025/11/hp-and-dell-disable-hevc-support-built-into-their-laptops-cpus/ |archive-url=https://web.archive.org/web/20251121083438/https://arstechnica.com/gadgets/2025/11/hp-and-dell-disable-hevc-support-built-into-their-laptops-cpus/ |archive-date=2025-11-21 |access-date=2025-11-21 |website=Ars Technica}}</ref>
|-
|E621
|Terms of service that require agreement to forced arbitration to use the website.
|<ref>{{Cite web |date=2025-10-02 |title=E621 |url=https://e621.net/ |url-status=live |website=E621}}</ref>
|-
|EcoVac
|Vacuum cleaner robots produced by company 'EcoVac' were found vulnerable to hacking over bluetooth allowing for remote control and access to camera feed. Security researcher Dennis Giese notified the company in December of 2023. In August of 2024, the issue was described by the company as "extremely rare in typical user environments and require specialized hacking tools and physical access to the device."
|<ref>{{Cite web |last=Fell |first=Julian |date=2024-10-04 |title=We hacked a robot vacuum — and could watch live through its camera - ABC News |url=https://www.abc.net.au/news/2024-10-04/robot-vacuum-hacked-photos-camera-audio/104414020 |url-status=live |access-date=2025-09-10 |website=ABC News}}</ref><ref>{{Cite web |last=Franceschi-Bicchierai |first=Lorenzo |date=2024-08-09 |title=Ecovacs home robots can be hacked to spy on their owners, researchers say {{!}} TechCrunch |url=https://techcrunch.com/2024/08/09/ecovacs-home-robots-can-be-hacked-to-spy-on-their-owners-researchers-say/ |url-status=live}}</ref><ref>{{Cite web |last=Franceschi-Bicchierai |first=Lorenzo |date=2024-08-15 |title=Lorenzo Franceschi-Bicchierai on X: "Finally, Ecovacs responds to the researchers' findings, saying it won't fix the bugs. |url=https://x.com/lorenzofb/status/1823774980460388675}}</ref>
|-
|[[Elegoo Centauri Carbon|Elegoo]]
|The Elegoo Centauri Carbon 3d printer has been proven to use open source Klipper software which requires them to publish their changes to the code.
|<ref>{{Cite web |date=2025-08-28 |title=PSA: Elegoo Centauri Carbon & GPL Compliance |url=https://freethecode.lol/ |url-status=live |access-date=2025-08-28 |website=PSA: Elegoo Centauri Carbon & GPL Compliance}}</ref>
|-
|Foxit Reader
|Updater uses dark pattern to trick unsuspecting users into installing a trial version of their paid product. The checkbox is enabled again by default with each update in the hope that the user misses it by accident at some point.
|
|-
|[[Google]]
|The shutdown of game streaming service Google Stadia on Jan 19th 2023 happened relatively gracefully, with remaining subscriptions refunded and further purchases made impossible. Controllers bought by consumers were offered a conversion process that repurposed them for use as generic Bluetooth game controllers, although the official conversion method at this time is actively provided by Google in form of a webpage and cannot be archived from that state, and on top of that only works in Chrome; at the time of writing the conversion page is expected to remain until December 31st 2025, and this is the date set by a second deadline extension. No official archivable means of conversion are offered at this time.
|<ref>{{Cite web |title=Thank you for playing with us. Stadia was shut down on January 18, 2023. |url=https://stadia.google.com/gg/ |url-status=live |access-date=2025-10-20 |website=Stadia}}</ref><ref>{{Cite web |date=2023-03-08 |title=Stadia Announcement FAQ |url=https://support.google.com/stadia/answer/12790109 |url-status=live |website=Stadia Help}}</ref><ref>{{Cite web |last=Mustafa |first=Mahmoud |date=2024-12-10 |title=You now have one extra year to update your Stadia Controller’s firmware |url=https://www.kitguru.net/peripherals/mustafa-mahmoud/you-now-have-one-extra-year-to-update-your-stadia-controllers-firmware/ |website=KitGuru.net}}</ref><ref>{{Cite web |title=Stadia Bluetooth mode |url=https://stadia.google.com/controller/index_en_GB.html |url-status=live |access-date=2025-10-20 |website=Stadia}}</ref>
|-
|[[Google Chromecast]]
|Chromecast has transitioned from a standalone product to one that requires the Google Home app for setup and control. This change prevents customers who either don't own a smartphone or prefer not to use the app from accessing their Chromecast devices. As a result, certain televisions—such as the Caixon EC43S1UA, which relied on built-in Chromecast functionality—can no longer be used as intended. This effectively removes a key feature from a product that was already purchased, diminishing its value or rendering it unusable altogether.
|
|-
|Google TLS Changes
|Google's new requirements to certificate authorities require separate authority/signing chains to be used to issue Server Authentication and Client Authentication certificates. Therefore, starting 11 February 2026, Let's Encrypt will no longer include the Client Authentication EKU on default certificates
|
|-
|Google
|Google apparently plans to reduce the interval of publishing source code of security patches they consider non-critical. This is another blow to the custom ROM community.
Right now we don't have these incidents organised chronologically, maybe we should have a table with a timeline of measures Google takes to enshittify and close down Android (more APIs moved to Play Services, Developer verification, withholding AOSP device trees for Pixel devices to mess with Graphene OS, now delayed source code disclosure). What's worst, they always cite safety as a reason.
|<ref>{{Cite web |title=Exclusive: Google wants to make Android phones safer by switching to ‘risk-based’ security updates |url=https://www.androidauthority.com/android-risk-based-security-updates-3597466/}}</ref>
|-
|Google, Mozilla, Apple, Microsoft, but largely Google-led
|Google Chrome, Mozilla Firefox, and Safari are removing XSLT 1.0 support, which could break critical parts of government's websites worldwide<ref>{{Cite web |last=Dimant |first=Dimitrii "Mamut" |date=2025-08-10 |title=XSLT removal will break multiple government and regulatory sites across the world #11582 |url=https://github.com/whatwg/html/issues/11582 |url-status=live |access-date=2025-10-25 |website=Github (specifically the Web Hypertext Application Technology Working Group's HTML standards repo, controlled by Mozilla, Google, Microsoft and Apple)}}</ref>. There are valid security reasons for them to want to stop supporting this 1999-era standard, however they have had 26+ years to update to a newer standard (such as the 2017-era 3.1 standard, which is backwards compatible and would allow these sites to continue to work<ref>{{Cite web |date=2017-03-21 |title="XML Path Language (XPath) 3.1: W3C Recommendation 21 March 2017" |url=https://www.w3.org/TR/xpath-31/ |url-status=live |website=W3C}}</ref>). The single unpaid developer maintaining these libraries has more or less retired after getting flooded with impossible to satisfy security requests from these companies<ref>{{Cite web |last=Wellnhoffer |first=Nick |date=2025-05-08 |title=Triaging security issues reported by third parties |url=https://gitlab.gnome.org/GNOME/libxml2/-/issues/913 |url-status=live |access-date=2025-10-25 |website=gitlab.gnome.org}}</ref>. There is an existing project called XRUST to implement the 3.1 standard<ref>{{Cite web |date=2025-05-09 |title=XRust: XPath, XQuery, and XSLT for Rust |url=https://gitlab.gnome.org/World/Rust/markup-rs/xrust |url-status=live |access-date=2025-10-14 |website=gitlab.gnome.org}}</ref>, which is 2/3rds of the way through supporting all the features of 1.0 - the XSLT part fully supports all the 1.0 features at this point. XSLT is part of the W3C Consortium's open web standards for formatting and presenting XML, and is also how RSS works, so RSS feeds would stop working as well, disrupting the livelihoods of podcasters<ref>{{Cite web |last=Rijo |first=Luis |date=2025-08-20 |title=Google targets RSS feeds in new XSLT removal proposal |url=https://ppc.land/google-targets-rss-feeds-in-new-xslt-removal-proposal/ |url-status=live |access-date=2025-10-14 |website=PPC-Land}}</ref>. This has led to questions of who owns the web - the public (including the government) who paid for and laid down the highways / web infrastructure - or a handful of large corporations? <ref>{{Cite web |last=Branscombe |first=Mary |date=2025-09-01 |title=XSLT Debate Leads to Bigger Questions of Web Governance |url=https://thenewstack.io/xslt-debate-leads-to-bigger-questions-of-web-governance/ |access-date=2025-10-14 |website=The New Stack}}</ref>
|
|-
|[[GoPro]] Hero 12
|GoPro Hero 12 requires the GoPro app to be installed before you can use the camera. Many currently used devices are not compatible with the app, therefore making use of the camera difficult to impossible for new owners or upon camera factory reset. There's also the question of what data the app collects and whether it requires login and or camera activation.
|
|-
|[[H&R Block]]
|Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well.
|
|-
|[[Hikvision]]
|Chinese surveillance camera manufacturer complicit in Uighur genocide which used to advertise recognition of praying and ramadan fasting among its selling points. Similarly to [[Flock license plate readers|Flock]], they are in use world wide and likely feed directly into the Chinese government's surveillance infrastructure and could conceivably be used to find dissidents world-wide. Recently, [https://netzpolitik.org/2025/hikvision-hersteller-der-hamburger-ki-ueberwachungskameras-ist-fuer-menschenrechtsverletzungen-bekannt/ the city of Hamburg has installed them] ([https://netzpolitik-org.translate.goog/2025/hikvision-hersteller-der-hamburger-ki-ueberwachungskameras-ist-fuer-menschenrechtsverletzungen-bekannt/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=de&_x_tr_pto=wapp Google Translate Version in English]).
|
|-
|[[Internet radios]]
|I'd like a page where I can share information about internet radios "openness." Few allow you to enter a radio station's URL (which I would consider the least intrusive option). Most depend on third-party websites or apps; [https://www.sangean.com/uk/blog/149 some of which have already bricked devices].
|
|-
|[[IPVideo Corporation]] (owned by [[Motorola]])
|Manufacturer of surveillance hardware. The notable example that brought them to my attention is the Halo 3C/3C-PC Smart Sensor, which is deployed in places such as school bathrooms and subsidized/social housing. This system has a variety of sensors on it, from air quality ones (for detecting smoking/vape usage) all the way to microphones (ostensibly for audio analysis to identify aggression and gunshots, without the capability to stream the audio elsewhere, but this not a limitation built into the hardware and could be changed by a firmware update).
|<ref>{{Cite_web |last=Reynaldo |last2=nyx |name-list-style=amp |date=2025-10-10 |title=DEF CON 33 - Unmasking the Snitch Puck: IoT surveillance tech in the school bathroom |url=https://youtu.be/WCnojaEpF2I |publisher=DEF CON}}</ref><ref>{{Cite_web |access-date=2025-10-26 |url=https://www.pelco.com/sensors |url-status=live |archive-url=https://web.archive.org/web/20250922000017/https://www.pelco.com/sensors |archive-date=2025-09-22 |title=HALO Smart Sensor Suite |website=PELCO}}</ref>
|-
|[[itch.io]], [[Night School Studios]], [[Netflix]]
|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|-
|[[The Japan Times|Japan Times, The]]
|The Japan Times uses DMCA to take down an open source study resource for Genki and Quartet workbooks.
|<ref>{{Cite web |last=Clydesdale |first=Seth |date=2025-09-11 |title=Important Information Regarding Genki and Quartet Study Resources |url=https://ko-fi.com/post/Important-Information-Regarding-Genki-and-Quartet-D1D21L4B1S}}</ref><ref>{{Cite web |title=Update Regarding Genki and Quartet Study Resources DMCA Situation |url=https://ko-fi.com/post/Update-Regarding-Genki-and-Quartet-Study-Resources-Y8Y21M1F5E}}</ref><ref>{{Cite web |date=2025-10-03 |title=All Exercises for Genki/Quartet Study Resources Have Been Removed |url=https://ko-fi.com/post/All-Exercises-for-GenkiQuartet-Study-Resources-Wi-R6R81M8LLN}}</ref>
|-
|LBRY Foundation, Odysee
|Community first decentralization & Odysseys plan to enable censorship by switching away from the opensource LBRY network.
|<ref>{{Cite web |title=The LBRY Foundation |url=https://lbry.org/ |url-status=live |access-date=2025-08-08 |quote=The LBRY community invites everyone to join us in building a more free and open way to share content and information online.}}</ref><ref name=":2">{{Cite news |last=Watson |first=RT |date=6 Jun 2024 |title=Decentralized YouTube alternative Odysee acquired by Forward Research despite content concerns |url=https://www.theblock.co/post/298888/decentralized-youtube-alternative-odysee-acquired-by-forward-research-despite-content-concerns |url-status=live |access-date=16 Aug 2025 |work=The Block}}</ref><ref>{{Cite journal |last=Li |first=Jun |last2=Grintsvayg |first2=Alex |last3=Kauffman |first3=Jeremy |last4=Fleming |first4=Charles |date=2020 |title=LBRY: A Blockchain-Based Decentralized Digital Content Marketplace |url=https://ieeexplore.ieee.org/document/9126007 |journal=2020 IEEE International Conference on Decentralized Applications and Infrastructures (DAPPS) |location=Oxford, UK |publisher=IEEE |doi=10.1109/DAPPS49028.2020.00005 |isbn=978-1-7281-6978-1 |via=IEEE Xplore}}</ref>
|-
|LG
|LG discontinued its LG Bluetooth Remote app (including plugins such as "btc4") making it non-public on the Play Store and making Bluetooth controllable devices (like for example the CM2630B) half as useful, without even publishing neither the protocol used to control such devices nor the source code of the app.
|
|-
|[[Lowe's]]
|Lowe's uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|<ref>{{Cite web |last=Koebler |first=Jason |date=6 Aug 2025 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=7 Aug 2025 |access-date=15 Sep 2025 |website=404 Media}}</ref><ref>{{Cite web |date=26 Aug 2025 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=5 Aug 2025 |access-date=15 Sep 2025 |website=Lowe's}}</ref>
|-
|McDonald's/Taylor
|McDonald's US mandates which ice cream machine has to be used by franchise licensees. The company that makes these machines uses deliberately obfuscated error codes to force restaurant owners to use their expensive tech service to fix them and reset the machines. The company makes more money from these "repairs" support than with actual sales. Not strictly end consumer, but the pattern warrants documenting imo.
A similar problem exists with Doremi (Dolby) cinema projectors where their DRM leads to a ridiculous number of actions breaking the so-called "marriage" (projector-media block unity), requiring a costly technician to reset it. This one needs sources researched, though, as I don't have one on hand.
|<ref>{{Cite web |title=Why McDonald's Ice Cream Machines Are Always Broken and How To Fix Them |url=https://www.youtube.com/watch?v=2uCpY3tFTIA}}</ref>
|-
|[[Meta]]/[[Facebook]], [[Yandex]]
|Automatic opt-in of user-generated content being used for the purposes of training AI.
|<ref>{{Cite web |last=Borgesius |first=Frederik |date=Apr 24, 2025 |title=Post on akademienl.social |url=https://akademienl.social/@Frederik_Borgesius/114392662340468118 |access-date=Jun 25, 2025 |website=akademienl.social}}</ref><ref>{{Cite news |date=Apr 24, 2025 |title=AP: kom nu in actie als je niet wil dat Meta AI traint met jouw data |url=https://autoriteitpersoonsgegevens.nl/actueel/ap-kom-nu-in-actie-als-je-niet-wil-dat-meta-ai-traint-met-jouw-data |access-date=Jun 25, 2025 |work=autoriteitpersoonsgegevens.nl}}</ref>
|-
|[[Meta]]/[[Instagram]]/[[Meta|Facebook]]
|If a user is detected to having suspicious activity, their account will be locked until they send selfie verification. This is said to be done in order to detect robots, minors, or accounts no longer controlled by its original owner. During selfie verification, the user will be instructed to slowly turn their head for the camera. The data may be sent to a third party to estimate the users age, scanned for the liveliness and biometrics, or compared to the users profile picture depending on the suspected issue. The data will be deleted once examined, which may take around a minute. Users have raised concerns on the privacy, safety, and honesty of the cooperations actions.
|[https://www.reddit.com/r/OculusQuest/comments/1jcrhnb/comment/mrsbzlp/?force-legacy-sct=1]
[https://help.instagram.com/1053588012132894]
[https://www.socialmediatoday.com/news/meta-looks-to-expand-video-selfie-age-checking-abide-by-new-laws/753281/]
[https://www.malwarebytes.com/blog/news/2024/10/upload-a-video-selfie-to-get-your-facebook-or-instagram-account-back]
|-
|[[Meta]]/[[WhatsApp]]
|In a new lawsuit, an ex-engineer alleges that 1500 engineers had unrestricted access to WhatsApp user data and that the company "failed to remedy the hacking and takeover of more than 100,000 accounts each day, ignoring his pleas and proposed fixes and choosing instead to prioritize user growth". (ongoing)
|[https://www.theguardian.com/technology/2025/sep/08/meta-user-data-lawsuit-whatsapp]
|-
|[[Meta]]
|A Reuters article revealed that Meta deliberately avoided cracking down on fraudulent ads, even going as far as disbanding the relevant team, because they make a substantial amount of money from said ads (10.1% of its revenue).
|[https://www.reuters.com/investigations/meta-is-earning-fortune-deluge-fraudulent-ads-documents-show-2025-11-06/]
|-
|[[Microsoft]]
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|-
|[[Microsoft Windows 11]]
|The Windows 11 Bing Wallpaper app, which offers regularly changing desktop wallpapers, opens bing.com at every single click onto the desktop and tries to make bing.com the default search engine during launch. This is the latest step in a series of invasive actions to get Windows users to use Bing and Edge.
|<ref>{{Cite web |date=26 Oct 2025 |title=Windows 11’s Bing Wallpaper app opens <nowiki>Bing.com</nowiki> if you click anywhere on the desktop |url=https://www.windowslatest.com/2025/10/26/windows-11s-bing-wallpaper-app-opens-bing-com-if-you-click-anywhere-on-the-desktop/ |website=Windows Latest}}</ref>
|-
|[[Mitsubishi Motors]]
|Mitsubishi Motors has a rich history of consumer protection, compliance issues and privacy breaches. These include concealing safety defects, falsifying fuel economy data, and being fined for false advertising. Following the trend of subscription services for the automotive industry, Mitsubishi paywalls built-in features including remote start, SOS, collision detection, and car tracking through its app Mitsubishi Connect subscription service.
|[https://www.autoevolution.com/news/mitsubishi-fined-42-million-by-japans-consumer-affairs-agency-115026.html?utm_source=chatgpt.com] [https://leakd.com/leaks/mitsubishi-motors-vietnam-customer-data-breached/?utm_source=chatgpt.com] [https://en.wikipedia.org/wiki/Mitsubishi_Motors?utm_source=chatgpt.com] [https://violationtracker.goodjobsfirst.org/?order=pen_year&parent=mitsubishi-motors&sort=&utm_source=chatgpt.com][https://www.mitsubishi-motors.com/en/newsroom/newsrelease/2017/20171129_3.html?utm_source=chatgpt.com]
|-
|Navdy, Harman International
|Device discontinued and no updates, device can be used offline for 1 year until it stops working.
https://www.reddit.com/r/navdy/
|
|-
|Nothing
|Nothing brings home-screen ads (can be disabled manually) and bloatware to its lower end models despite previously boasting about being bloatware free
|<ref>{{Cite web |last=Floemer |first=Andreas |date=2025-10-27 |title=Phone 3a: NothingOS 4.0 brings optional ads to the lock screen |url=https://www.heise.de/en/news/Phone-3a-NothingOS-4-0-brings-optional-ads-to-the-lock-screen-10904033.html |access-date=2025-10-27 |website=Heise Online}}</ref>
|-
|[[Qualcomm]]
|After acquisition of Arduino, Qualcomm changed terms of use and privacy policy. They introduce an irrevocable, perpetual license over anything users upload, broad surveillance-style monitoring of AI features, a clause preventing users from identifying potential patent infringement, years-long retention of usernames after account deletion, and the integration of all user data (including minors) into Qualcomm’s global data ecosystem.
|<ref>{{Cite web |date=2025-11-21 |title=EEVblog 1721 - RIP Arduino (New T&C Deep Dive) |url=https://www.youtube.com/watch?v=gO7hdxyCNCA |url-status=live |access-date=2025-11-25 |website=YouTube}}</ref><ref>{{Cite web |date=2025-10-29 |title=Terms and Conditions |url=https://www.arduino.cc/en/terms-conditions/ |url-status=live |access-date=2025-11-25 |website=Arduino}}</ref>
|-
|[https://www.skystone.games/ Skystone Games]
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|-
|[[Slack]]
|Slack threatened to deactivate the Slack workspace and delete all message history of a nonprofit unless they agreed to a price hike of $200k yearly and also pay an extra $50k within a week. There were no prior warnings from Slack. A few years prior to this incident, they had agreed to migrate from the free nonprofit plan to a $5k per year plan.
|<ref>{{Cite web |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |archive-url=https://web.archive.org/web/20250930075808/https://skyfall.dev/posts/slack |archive-date=2025-09-30}}</ref>
|-
|[[Sony]], Sony Online Entertainment/[[Daybreak Game Company]]
|Selling off SOE to the investment firm Columbus Nova, all games published by SOE were delisted without prior notice to consumers or developers, and licenses were revoked as well.
|<ref>{{Cite web |last=S |first=Shawn |date=Jun 10, 2016 |title=Akimi Village |url=https://delistedgames.com/akimi-village/ |website=Delisted Games}}</ref><ref>{{Cite news |last=Weber |first=Rachel |date=Feb 2, 2015 |title=SOE acquired, becomes Daybreak Game Company |url=https://www.gamesindustry.biz/soe-acquired-becomes-daybreak-game-company |work=GamesIndustry.biz}}</ref>
|-
|[[Superbox]]
|Android TV box manufacturer Superbox remotely locks consumers' devices if they were sold below the manufacturer's minimum specified prices and asks consumers to contact the retailer when they complain.
They are not the first to do something like this. [[Deye]] locked down inverters in the US that they suspected might be gray imports.
|<ref>{{Cite web |title=You'll Own Nothing and Be Happy |url=https://www.youtube.com/watch?v=5I5-rAyFQrk |website=YouTube |type=Video}}</ref>
|-
|UP3 By [[Jawbone]]
|Approximately 2011, Pioneering startup company from San Francisco, had revolutionary fitness trackers. In 2017 with no notice to customers they stole personal data and shut down app which in turn, bricked devices. Highly likely went bankrupt and sold to sister company to manipulate customer services and rights. Now owned by Aliph brands.
|
|-
|Vive
|In 2022, Vive discontinued the original Vive Facial Tracker module a year after the original release, then released an updated model with proprietary firmware that blocked use on other 3rd party VR headset, while only allowing the new model to work with their new locked-down headset. The 2021 version of the face tracker's long term support was seemingly cut overnight without any software updates since 2021.
|<ref>{{Cite web |last=Vive Team |date=2022-08-07 |title=VIVE Focus 3 gets Facial Tracker, and Eye Tracker |url=https://blog.vive.com/us/vive-focus-3-gets-facial-tracker-and-eye-tracker/ |url-status=live |archive-url=https://web.archive.org/web/20250619155201/https://blog.vive.com/us/vive-focus-3-gets-facial-tracker-and-eye-tracker/ |archive-date=2025-06-19 |access-date=2025-09-21 |website=Vive Blog}}</ref><ref>{{Cite web |last=StateKi |date=2023-10-10 |title=Post by StatekTi on X |url=https://x.com/StatekTi/status/1733954156379963393 |url-status=live |access-date=2025-11-21 |website=X (Formerly Twitter)}}</ref>
|-
|Wheatstone Corporation
|Wheatstone Corporation are a manufacturer of professional broadcast equipment, mainly audio consoles and interfaces that utilise their proprietary Wheatnet audio over IP protocol.
Wheatstone restricts access to firmware updates, software configuration tools and software. You must open a support ticked in order for them to send you a download link to these software tools, they make it very difficult to access software required to make their hardware audio interfaces work, even stating they want proof of purchase (not just a licence key) before they will even give you the download link. Managing licences is also non-existent and you will need to contact support, and as such a fee is imposed.
|
|-
|[[Wireless Power Consortium]]
|After monopolizing wireless charging market Qi turned from an open standard into a proprietary.
Version 1.3 introduced "secure authentication between the transmitter and the receiver", i.e. in order to operate every charger must include an expensive proprietary chip licensed only to certified members. This results in increased development and manufacturing costs directly passed onto consumer. Version 2.2, unlike previous versions, "is available for WPC Members only".
|<ref>{{Cite web |title=Qi Certification Is Changing and We've Got You Covered |url=https://www.nxp.com/company/about-nxp/smarter-world-blog/BL-QI-CERTIFICATION-IS-CHANGING| website=NXP Semiconductors}}</ref>
<ref>{{Cite web |title=Download the Qi Specifications |url=https://www.wirelesspowerconsortium.com/knowledge-base/specifications/download-the-qi-specifications/| website=Wireless Power Consortium}}</ref>
|-
|Wolfgang Puck, Bread maker
|Some of the bread makers have anti repair screws in them to prevent people from repairing them themselves. Needs more citations.
|
|-
|[[World Orb]]
|World Network (Sam Altman/Open AI) scheme to collect biometric data on all people. Tied to cryptocurrency, AI schemes. Supposedly way for people to show they are human (run by the people who are trying to make a profit from AI).
|
|-
|'''Arduino''' (/ɑːrˈdwiːnoʊ/) is an Italian open-source hardware and software company owned by Qualcomm
|Arduino’s new terms of service worries hobbyists ahead of Qualcomm acquisition.
User shall not:

*translate, decompile or reverse-engineer the Platform, or engage in any other activity designed to identify the algorithms and logic of the Platform’s operation, unless expressly allowed by Arduino or by applicable license agreements …
|
|}

==List of themes not yet covered==
Consumer Rights Wiki is not an encyclopedia.

*Before proposing or making a theme article, see if you can find an article that covers the topic on wikipedia, or some other reference. If you can, just use a reference to that.
*Check the list of theme articles [[:Category:common terms]], to be sure there isn't already an article on the topic, or one closely related. Sometimes a theme may be covered by generalizing an existing article.

{| class="wikitable"
|+
!Theme
!Summary of Theme
!Refs
|-
|Legal Bullying
|There are increasing instances of companies using lawyers to silence product reviewers and other content creators by sending Cease & Desist letters to threaten and intimidate, and sometimes actually filing lawsuits against creators because they shared an opinion or exposed a flaw that makes the company look bad.
Rationale for inclusion on this Wiki: Honest product reviews serve to protect consumers from companies who manipulate and lie to customers about the quality, source, and real-world applicability of their products. Using lawyers to silence dissent directly hurts both content creators and consumers.
I believe Louis has covered or mentioned each of these Refs in his videos.
|<ref>{{cite_web |url=https://www.youtube.com/watch?v=CuDIMztL9OU}}</ref> <ref>{{cite_web |url=https://www.youtube.com/watch?v=ItSrtE-GHCc}}</ref> <ref>{{cite_web |url=https://www.youtube.com/watch?v=STcKvMuYdf4}}</ref>
|}

==List of companies doing the right thing==
It would be helpful to include examples of companies doing the right thing, even if they aren't, strictly speaking, consumer products.
{| class="wikitable"
|+
!Company
!Good deed
!Refs
|-
|Tektronix
|Provided extensive product data on unsupported products to a museum, vintageTEK, and thus to tekwiki and the rest of the community.
|<ref>{{Cite web |last=Lenihan |first=Thomas F. |date=2012-02-28 |title=Copyright Notice |url=https://vintagetek.org/copyright-notice/ |url-status=live |archive-url=https://web.archive.org/web/20250828004431/https://vintagetek.org/copyright-notice/ |archive-date=2025-08-28 |access-date=2025-10-18 |website=vintageTEK museum}}</ref>
|-
|Ulanzi
|The company offers a tutorial on how users can mix their own fog juice to use with Ulanzi mini fog machines from readily available low-cost ingredients, whereas competitors sell proprietary fog juice at extortionate prices, refuse to release the formula and refuse to honour the warranty if users use anything but the OEM brand with their machines.
|<ref>{{Cite web |title=Tutorial {{!}} How to DIY Ulanzi FM01 Fog Machine Juice? |url=https://www.youtube.com/watch?v=qiq1B6-dcEM |type=Video}}</ref>
|-
|APSystems
|After requests from users, the company released a firmware update that adds a local API to their EZ-1M solar micro inverter, allowing it to remain fully usable if the company ends support for the device
|<ref>{{Cite web |title=APsystems EZHI Local API User Manual |url=https://global.apsystems.com/document/apsystems-ezhi-local-api-user-manual/ |website=global.apsystems.com}}</ref>
|-
|stevesgames.co.uk
|Will never put ads or in-app purchases in their computer games and will make gamees available for free after securing the companys future.
|
|-
|Oral-B
|When installing the Android App, there is no login, and the user is asked for analytics tracking consent.
|
|-
|Core Devices (from creator of Pebble Smartwatches)
|Not strictly Core Devices, but when Pebble was sold to Fitbit, the servers remained online for some time, and the Pebble app was updated to allow the Rebble community project to take over some of the Pebble server-side functionality. All backers of the upcoming Pebble 2 series of watches were refunded in full, despite it being a crowd-funding campaign.
Following Google's acquisition of Fitbit and after many years, Google released much of the Pebble Smart Watch source code on github (excluding proprietary libraries). Core Devices and Rebble replaced the usage of the proprietary libraries with open source alternatives, and released new Android and iOS apps, not only supporting the new core devices, but bringing updated support to legacy Pebble devices.
|
|}

==See Also==

*[[Louis Rossmann - Video Directory]]
*[[Other Channels - Video Directory|Other Channels - VIdeo Directory]]

==Reference List==
<references />
[[Category:Sources]]

Article suggestions

2026-01-06T23:28:03Z

Gde: /* List of companies doing the right thing */ Add Oral-B

This page is dedicated towards providing a communal list for users to submit potential articles to feature on the wiki, and to give editors inspiration on what pages they might want to add to the wiki. If you create an article based on an entry from this list, or see that someone else has done so, please make sure to delete the row from this page in order to prevent confusion.

Sources should be inserted within the 'refs' section of the table. If using the visual editor, take advantage of '<nowiki/>'''insert reference'''<nowiki/>' via ''''ctrl + shift + k'''<nowiki/>' so that the sources are quick to add to future articles. If you are using the source editor, feel free to copy and paste the formatting from other correctly formatted references on the page. The more sources you include with an article idea, the more likely it is that others will pick the article idea up and run with it, so please attempt to include a good variety of descriptive sources!

Please take note of the wiki's [[Consumer Rights Wiki:Inclusion guidelines|Inclusion criteria]] when submitting article suggestions. If you see article suggestions here which do not fit the Wiki, feel free to remove them, leaving your reasoning in an edit note.

If you are an editor looking for further inspiration to write an article, you can also check out the [[Louis Rossmann - Video Directory|Louis Rossmann video directory]] for a good collection of potential articles.

==Example==
Below is an example of what an entry should appear as:
{| class="wikitable"
|+
!Company
!Summary of Incident
!Refs
|-
|[[Nintendo]]
|In 2025, the company Nintendo stripped Switch 2 consoles that used the MIG switch cartridge of all online functionality
|<ref name=":3">{{Cite web |last=Scattered Brain |date=Jun 16, 2025 |title=Soo... Nintendo banned my Switch 2 (Don't try the MIG Switch!) |url=https://www.youtube.com/watch?v=ExgYTA18_vo&t=656s |access-date=Jun 18, 2025 |website=[[YouTube]]}}</ref><ref name=":0">{{Cite news |last=Orland |first=Kyle |date=Jun 17, 2025 |title=Switch 2 users report online console bans after running personal game “backups” |url=https://arstechnica.com/gaming/2025/06/playing-personal-game-backups-could-get-your-switch-2-banned-by-nintendo/ |access-date=Jun 19, 2025 |work=Ars Technica}}</ref>
|}

==List of incidents not yet covered==
{| class="wikitable sortable"
!Company
!Summary of Incident
!Refs
|-
|[[ABC Financial Services]]
|Manages memberships and recurring service subscriptions for other companies. Prevents customers from being able to cancel a service by locking them into a never-ending cycle of auto renewals, and not allowing the customer to opt out of auto renewal.
|-
|Affinity / Canva
|Canva purchases Serif; the owner of perpetual license design software Affinity Publisher, Designer, and Photo on March 26th 2024. Provides a pledge to assure users that Canva will not "ruin" the suite. In October 2025, Affinity users are locked out of the community forum for a new "Creative Freedom" announcement on October 30th 2025. Complete radio silence for a whole month while they tease long term users on Twitter and Discord. Finally on October 30th 2025, the new Affinity software is announced as "free". Instead, all creative professionals that used the original software are forced to create a new Canva account to access the new Affinity and thus agree to Canva's ToS<ref name=":1">{{Cite web |date=2025-10-30 |title=Canva Terms of Use |url=https://www.canva.com/policies/terms-of-use/ |url-status=live |website=Canva Legal Trust Center}}</ref>. Affinity redirects the pledge page to an announcement for the new software, effectively burying the original pledge<ref name=":4">{{Cite web |date=2024-03-27 |title=The Affinity and Canva Pledge |url=https://affinity.serif.com/en-us/press/newsroom/affinity-and-canva-pledge |url-status=dead |archive-url=https://web.archive.org/web/20251002083749/https://affinity.serif.com/en-us/press/newsroom/affinity-and-canva-pledge/ |archive-date=2025-10-02 |website=web.archive.org}}</ref>. Questions about Canva now being able to monetize the work of professionals to train their own AI models sold to Canva users are left unanswered. Free, but at what cost?
EDIT: Initial article has been written but needs more work, citation, and verification. [[Canva adds arbitration clause for future Affinity Studio users|See this article here]].
|<ref name=":1" /><ref name=":4" />
|-
|[[Apple]]
|$17 000 Apple Watch 18 karat gold edition out of support only 8 years after its introduction (not end of sale!). This means no software support, and, crucially, no repair or replacement parts. If the battery dies, the watch is but a paperweight.
|<ref>{{Cite web |title=Apple will no longer fix the $17,000 gold Apple Watch |url=https://www.theverge.com/2023/10/2/23900158/apple-watch-edition-gold-2015-obsolete-unsupported-beyonce |website=The Verge}}</ref>
|-
|Apple, Beats
|No support for Powerbeats (4th generation) despite the headphones being under 5 years from when Apple last distributed the product for sale. The product is not listed as discontinued or vintage, and by Apple's own guidelines, should be eligible for replacement parts and repair. OEM replacement eartips cannot be purchased for any Beats earphones.
|<ref>{{Cite web |title=Obtaining service for your Apple product after an expired warranty |url=https://support.apple.com/en-us/102772 |url-status=live |access-date=2025-10-18}}</ref><ref>{{Cite web |title=Beats Repair and Service |url=https://support.apple.com/beats/repair |url-status=live |access-date=2025-10-18}}</ref><ref>{{Cite web |title=Apple store search for eartips |url=https://www.apple.com/us/search/eartips?src=alp |url-status=live |access-date=2025-10-18}}</ref>
|-
|Atlassian
|Users forced from on-premise to cloud only subscriptions
|<ref>{{Cite web |title=Ascend to the cloud: The next chapter for Atlassian and our customers |url=https://www.atlassian.com/blog/announcements/atlassian-ascend}}</ref>
|-
|[[Axon]]
|Tazers sold with lease agreement that makes purchase effectively a subscription.
|[https://norwoodrecord.weebly.com/uploads/1/1/4/8/114832579/norwood_record_pages_1_to_12__4sep2025.pdf <nowiki>[69]</nowiki>]
|-
|[[Chat control]]
|[[wikipedia:Regulation_to_Prevent_and_Combat_Child_Sexual_Abuse|Wikipedia]]. Notice how the "official" name just specifies the "purpose" but not the what or the how
|
|-
|[[Cloudary Holdings Limited / Webnovel]]
|Terms of service with binding Arbitration.
|<ref>{{Cite web |title=Webnovel ToS |url=https://www.webnovel.com/terms_of_service}}</ref>
|-
|Devolo
|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|<ref>{{Cite web |title=IT-News für Profis |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem |language=de}}</ref>
|-
|Dell and HP
|HP and Dell have disabled HEVC hardware encoding and ecoding support built into their laptops’ CPUs using both Intel and AMD processors.
|<ref>{{Cite web |last=Harding |first=Scharon |date=2025-11-21 |title=HP and Dell disable HEVC support built into their laptops’ CPUs |url=https://arstechnica.com/gadgets/2025/11/hp-and-dell-disable-hevc-support-built-into-their-laptops-cpus/ |archive-url=https://web.archive.org/web/20251121083438/https://arstechnica.com/gadgets/2025/11/hp-and-dell-disable-hevc-support-built-into-their-laptops-cpus/ |archive-date=2025-11-21 |access-date=2025-11-21 |website=Ars Technica}}</ref>
|-
|E621
|Terms of service that require agreement to forced arbitration to use the website.
|<ref>{{Cite web |date=2025-10-02 |title=E621 |url=https://e621.net/ |url-status=live |website=E621}}</ref>
|-
|EcoVac
|Vacuum cleaner robots produced by company 'EcoVac' were found vulnerable to hacking over bluetooth allowing for remote control and access to camera feed. Security researcher Dennis Giese notified the company in December of 2023. In August of 2024, the issue was described by the company as "extremely rare in typical user environments and require specialized hacking tools and physical access to the device."
|<ref>{{Cite web |last=Fell |first=Julian |date=2024-10-04 |title=We hacked a robot vacuum — and could watch live through its camera - ABC News |url=https://www.abc.net.au/news/2024-10-04/robot-vacuum-hacked-photos-camera-audio/104414020 |url-status=live |access-date=2025-09-10 |website=ABC News}}</ref><ref>{{Cite web |last=Franceschi-Bicchierai |first=Lorenzo |date=2024-08-09 |title=Ecovacs home robots can be hacked to spy on their owners, researchers say {{!}} TechCrunch |url=https://techcrunch.com/2024/08/09/ecovacs-home-robots-can-be-hacked-to-spy-on-their-owners-researchers-say/ |url-status=live}}</ref><ref>{{Cite web |last=Franceschi-Bicchierai |first=Lorenzo |date=2024-08-15 |title=Lorenzo Franceschi-Bicchierai on X: "Finally, Ecovacs responds to the researchers' findings, saying it won't fix the bugs. |url=https://x.com/lorenzofb/status/1823774980460388675}}</ref>
|-
|[[Elegoo Centauri Carbon|Elegoo]]
|The Elegoo Centauri Carbon 3d printer has been proven to use open source Klipper software which requires them to publish their changes to the code.
|<ref>{{Cite web |date=2025-08-28 |title=PSA: Elegoo Centauri Carbon & GPL Compliance |url=https://freethecode.lol/ |url-status=live |access-date=2025-08-28 |website=PSA: Elegoo Centauri Carbon & GPL Compliance}}</ref>
|-
|Foxit Reader
|Updater uses dark pattern to trick unsuspecting users into installing a trial version of their paid product. The checkbox is enabled again by default with each update in the hope that the user misses it by accident at some point.
|
|-
|[[Google]]
|The shutdown of game streaming service Google Stadia on Jan 19th 2023 happened relatively gracefully, with remaining subscriptions refunded and further purchases made impossible. Controllers bought by consumers were offered a conversion process that repurposed them for use as generic Bluetooth game controllers, although the official conversion method at this time is actively provided by Google in form of a webpage and cannot be archived from that state, and on top of that only works in Chrome; at the time of writing the conversion page is expected to remain until December 31st 2025, and this is the date set by a second deadline extension. No official archivable means of conversion are offered at this time.
|<ref>{{Cite web |title=Thank you for playing with us. Stadia was shut down on January 18, 2023. |url=https://stadia.google.com/gg/ |url-status=live |access-date=2025-10-20 |website=Stadia}}</ref><ref>{{Cite web |date=2023-03-08 |title=Stadia Announcement FAQ |url=https://support.google.com/stadia/answer/12790109 |url-status=live |website=Stadia Help}}</ref><ref>{{Cite web |last=Mustafa |first=Mahmoud |date=2024-12-10 |title=You now have one extra year to update your Stadia Controller’s firmware |url=https://www.kitguru.net/peripherals/mustafa-mahmoud/you-now-have-one-extra-year-to-update-your-stadia-controllers-firmware/ |website=KitGuru.net}}</ref><ref>{{Cite web |title=Stadia Bluetooth mode |url=https://stadia.google.com/controller/index_en_GB.html |url-status=live |access-date=2025-10-20 |website=Stadia}}</ref>
|-
|[[Google Chromecast]]
|Chromecast has transitioned from a standalone product to one that requires the Google Home app for setup and control. This change prevents customers who either don't own a smartphone or prefer not to use the app from accessing their Chromecast devices. As a result, certain televisions—such as the Caixon EC43S1UA, which relied on built-in Chromecast functionality—can no longer be used as intended. This effectively removes a key feature from a product that was already purchased, diminishing its value or rendering it unusable altogether.
|
|-
|Google TLS Changes
|Google's new requirements to certificate authorities require separate authority/signing chains to be used to issue Server Authentication and Client Authentication certificates. Therefore, starting 11 February 2026, Let's Encrypt will no longer include the Client Authentication EKU on default certificates
|
|-
|Google
|Google apparently plans to reduce the interval of publishing source code of security patches they consider non-critical. This is another blow to the custom ROM community.
Right now we don't have these incidents organised chronologically, maybe we should have a table with a timeline of measures Google takes to enshittify and close down Android (more APIs moved to Play Services, Developer verification, withholding AOSP device trees for Pixel devices to mess with Graphene OS, now delayed source code disclosure). What's worst, they always cite safety as a reason.
|<ref>{{Cite web |title=Exclusive: Google wants to make Android phones safer by switching to ‘risk-based’ security updates |url=https://www.androidauthority.com/android-risk-based-security-updates-3597466/}}</ref>
|-
|Google, Mozilla, Apple, Microsoft, but largely Google-led
|Google Chrome, Mozilla Firefox, and Safari are removing XSLT 1.0 support, which could break critical parts of government's websites worldwide<ref>{{Cite web |last=Dimant |first=Dimitrii "Mamut" |date=2025-08-10 |title=XSLT removal will break multiple government and regulatory sites across the world #11582 |url=https://github.com/whatwg/html/issues/11582 |url-status=live |access-date=2025-10-25 |website=Github (specifically the Web Hypertext Application Technology Working Group's HTML standards repo, controlled by Mozilla, Google, Microsoft and Apple)}}</ref>. There are valid security reasons for them to want to stop supporting this 1999-era standard, however they have had 26+ years to update to a newer standard (such as the 2017-era 3.1 standard, which is backwards compatible and would allow these sites to continue to work<ref>{{Cite web |date=2017-03-21 |title="XML Path Language (XPath) 3.1: W3C Recommendation 21 March 2017" |url=https://www.w3.org/TR/xpath-31/ |url-status=live |website=W3C}}</ref>). The single unpaid developer maintaining these libraries has more or less retired after getting flooded with impossible to satisfy security requests from these companies<ref>{{Cite web |last=Wellnhoffer |first=Nick |date=2025-05-08 |title=Triaging security issues reported by third parties |url=https://gitlab.gnome.org/GNOME/libxml2/-/issues/913 |url-status=live |access-date=2025-10-25 |website=gitlab.gnome.org}}</ref>. There is an existing project called XRUST to implement the 3.1 standard<ref>{{Cite web |date=2025-05-09 |title=XRust: XPath, XQuery, and XSLT for Rust |url=https://gitlab.gnome.org/World/Rust/markup-rs/xrust |url-status=live |access-date=2025-10-14 |website=gitlab.gnome.org}}</ref>, which is 2/3rds of the way through supporting all the features of 1.0 - the XSLT part fully supports all the 1.0 features at this point. XSLT is part of the W3C Consortium's open web standards for formatting and presenting XML, and is also how RSS works, so RSS feeds would stop working as well, disrupting the livelihoods of podcasters<ref>{{Cite web |last=Rijo |first=Luis |date=2025-08-20 |title=Google targets RSS feeds in new XSLT removal proposal |url=https://ppc.land/google-targets-rss-feeds-in-new-xslt-removal-proposal/ |url-status=live |access-date=2025-10-14 |website=PPC-Land}}</ref>. This has led to questions of who owns the web - the public (including the government) who paid for and laid down the highways / web infrastructure - or a handful of large corporations? <ref>{{Cite web |last=Branscombe |first=Mary |date=2025-09-01 |title=XSLT Debate Leads to Bigger Questions of Web Governance |url=https://thenewstack.io/xslt-debate-leads-to-bigger-questions-of-web-governance/ |access-date=2025-10-14 |website=The New Stack}}</ref>
|
|-
|[[GoPro]] Hero 12
|GoPro Hero 12 requires the GoPro app to be installed before you can use the camera. Many currently used devices are not compatible with the app, therefore making use of the camera difficult to impossible for new owners or upon camera factory reset. There's also the question of what data the app collects and whether it requires login and or camera activation.
|
|-
|[[H&R Block]]
|Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well.
|
|-
|[[Hikvision]]
|Chinese surveillance camera manufacturer complicit in Uighur genocide which used to advertise recognition of praying and ramadan fasting among its selling points. Similarly to [[Flock license plate readers|Flock]], they are in use world wide and likely feed directly into the Chinese government's surveillance infrastructure and could conceivably be used to find dissidents world-wide. Recently, [https://netzpolitik.org/2025/hikvision-hersteller-der-hamburger-ki-ueberwachungskameras-ist-fuer-menschenrechtsverletzungen-bekannt/ the city of Hamburg has installed them] ([https://netzpolitik-org.translate.goog/2025/hikvision-hersteller-der-hamburger-ki-ueberwachungskameras-ist-fuer-menschenrechtsverletzungen-bekannt/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=de&_x_tr_pto=wapp Google Translate Version in English]).
|
|-
|[[Internet radios]]
|I'd like a page where I can share information about internet radios "openness." Few allow you to enter a radio station's URL (which I would consider the least intrusive option). Most depend on third-party websites or apps; [https://www.sangean.com/uk/blog/149 some of which have already bricked devices].
|
|-
|[[IPVideo Corporation]] (owned by [[Motorola]])
|Manufacturer of surveillance hardware. The notable example that brought them to my attention is the Halo 3C/3C-PC Smart Sensor, which is deployed in places such as school bathrooms and subsidized/social housing. This system has a variety of sensors on it, from air quality ones (for detecting smoking/vape usage) all the way to microphones (ostensibly for audio analysis to identify aggression and gunshots, without the capability to stream the audio elsewhere, but this not a limitation built into the hardware and could be changed by a firmware update).
|<ref>{{Cite_web |last=Reynaldo |last2=nyx |name-list-style=amp |date=2025-10-10 |title=DEF CON 33 - Unmasking the Snitch Puck: IoT surveillance tech in the school bathroom |url=https://youtu.be/WCnojaEpF2I |publisher=DEF CON}}</ref><ref>{{Cite_web |access-date=2025-10-26 |url=https://www.pelco.com/sensors |url-status=live |archive-url=https://web.archive.org/web/20250922000017/https://www.pelco.com/sensors |archive-date=2025-09-22 |title=HALO Smart Sensor Suite |website=PELCO}}</ref>
|-
|[[itch.io]], [[Night School Studios]], [[Netflix]]
|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|-
|[[The Japan Times|Japan Times, The]]
|The Japan Times uses DMCA to take down an open source study resource for Genki and Quartet workbooks.
|<ref>{{Cite web |last=Clydesdale |first=Seth |date=2025-09-11 |title=Important Information Regarding Genki and Quartet Study Resources |url=https://ko-fi.com/post/Important-Information-Regarding-Genki-and-Quartet-D1D21L4B1S}}</ref><ref>{{Cite web |title=Update Regarding Genki and Quartet Study Resources DMCA Situation |url=https://ko-fi.com/post/Update-Regarding-Genki-and-Quartet-Study-Resources-Y8Y21M1F5E}}</ref><ref>{{Cite web |date=2025-10-03 |title=All Exercises for Genki/Quartet Study Resources Have Been Removed |url=https://ko-fi.com/post/All-Exercises-for-GenkiQuartet-Study-Resources-Wi-R6R81M8LLN}}</ref>
|-
|LBRY Foundation, Odysee
|Community first decentralization & Odysseys plan to enable censorship by switching away from the opensource LBRY network.
|<ref>{{Cite web |title=The LBRY Foundation |url=https://lbry.org/ |url-status=live |access-date=2025-08-08 |quote=The LBRY community invites everyone to join us in building a more free and open way to share content and information online.}}</ref><ref name=":2">{{Cite news |last=Watson |first=RT |date=6 Jun 2024 |title=Decentralized YouTube alternative Odysee acquired by Forward Research despite content concerns |url=https://www.theblock.co/post/298888/decentralized-youtube-alternative-odysee-acquired-by-forward-research-despite-content-concerns |url-status=live |access-date=16 Aug 2025 |work=The Block}}</ref><ref>{{Cite journal |last=Li |first=Jun |last2=Grintsvayg |first2=Alex |last3=Kauffman |first3=Jeremy |last4=Fleming |first4=Charles |date=2020 |title=LBRY: A Blockchain-Based Decentralized Digital Content Marketplace |url=https://ieeexplore.ieee.org/document/9126007 |journal=2020 IEEE International Conference on Decentralized Applications and Infrastructures (DAPPS) |location=Oxford, UK |publisher=IEEE |doi=10.1109/DAPPS49028.2020.00005 |isbn=978-1-7281-6978-1 |via=IEEE Xplore}}</ref>
|-
|LG
|LG discontinued its LG Bluetooth Remote app (including plugins such as "btc4") making it non-public on the Play Store and making Bluetooth controllable devices (like for example the CM2630B) half as useful, without even publishing neither the protocol used to control such devices nor the source code of the app.
|
|-
|[[Lowe's]]
|Lowe's uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|<ref>{{Cite web |last=Koebler |first=Jason |date=6 Aug 2025 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=7 Aug 2025 |access-date=15 Sep 2025 |website=404 Media}}</ref><ref>{{Cite web |date=26 Aug 2025 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=5 Aug 2025 |access-date=15 Sep 2025 |website=Lowe's}}</ref>
|-
|McDonald's/Taylor
|McDonald's US mandates which ice cream machine has to be used by franchise licensees. The company that makes these machines uses deliberately obfuscated error codes to force restaurant owners to use their expensive tech service to fix them and reset the machines. The company makes more money from these "repairs" support than with actual sales. Not strictly end consumer, but the pattern warrants documenting imo.
A similar problem exists with Doremi (Dolby) cinema projectors where their DRM leads to a ridiculous number of actions breaking the so-called "marriage" (projector-media block unity), requiring a costly technician to reset it. This one needs sources researched, though, as I don't have one on hand.
|<ref>{{Cite web |title=Why McDonald's Ice Cream Machines Are Always Broken and How To Fix Them |url=https://www.youtube.com/watch?v=2uCpY3tFTIA}}</ref>
|-
|[[Meta]]/[[Facebook]], [[Yandex]]
|Automatic opt-in of user-generated content being used for the purposes of training AI.
|<ref>{{Cite web |last=Borgesius |first=Frederik |date=Apr 24, 2025 |title=Post on akademienl.social |url=https://akademienl.social/@Frederik_Borgesius/114392662340468118 |access-date=Jun 25, 2025 |website=akademienl.social}}</ref><ref>{{Cite news |date=Apr 24, 2025 |title=AP: kom nu in actie als je niet wil dat Meta AI traint met jouw data |url=https://autoriteitpersoonsgegevens.nl/actueel/ap-kom-nu-in-actie-als-je-niet-wil-dat-meta-ai-traint-met-jouw-data |access-date=Jun 25, 2025 |work=autoriteitpersoonsgegevens.nl}}</ref>
|-
|[[Meta]]/[[Instagram]]/[[Meta|Facebook]]
|If a user is detected to having suspicious activity, their account will be locked until they send selfie verification. This is said to be done in order to detect robots, minors, or accounts no longer controlled by its original owner. During selfie verification, the user will be instructed to slowly turn their head for the camera. The data may be sent to a third party to estimate the users age, scanned for the liveliness and biometrics, or compared to the users profile picture depending on the suspected issue. The data will be deleted once examined, which may take around a minute. Users have raised concerns on the privacy, safety, and honesty of the cooperations actions.
|[https://www.reddit.com/r/OculusQuest/comments/1jcrhnb/comment/mrsbzlp/?force-legacy-sct=1]
[https://help.instagram.com/1053588012132894]
[https://www.socialmediatoday.com/news/meta-looks-to-expand-video-selfie-age-checking-abide-by-new-laws/753281/]
[https://www.malwarebytes.com/blog/news/2024/10/upload-a-video-selfie-to-get-your-facebook-or-instagram-account-back]
|-
|[[Meta]]/[[WhatsApp]]
|In a new lawsuit, an ex-engineer alleges that 1500 engineers had unrestricted access to WhatsApp user data and that the company "failed to remedy the hacking and takeover of more than 100,000 accounts each day, ignoring his pleas and proposed fixes and choosing instead to prioritize user growth". (ongoing)
|[https://www.theguardian.com/technology/2025/sep/08/meta-user-data-lawsuit-whatsapp]
|-
|[[Meta]]
|A Reuters article revealed that Meta deliberately avoided cracking down on fraudulent ads, even going as far as disbanding the relevant team, because they make a substantial amount of money from said ads (10.1% of its revenue).
|[https://www.reuters.com/investigations/meta-is-earning-fortune-deluge-fraudulent-ads-documents-show-2025-11-06/]
|-
|[[Microsoft]]
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|-
|[[Microsoft Windows 11]]
|The Windows 11 Bing Wallpaper app, which offers regularly changing desktop wallpapers, opens bing.com at every single click onto the desktop and tries to make bing.com the default search engine during launch. This is the latest step in a series of invasive actions to get Windows users to use Bing and Edge.
|<ref>{{Cite web |date=26 Oct 2025 |title=Windows 11’s Bing Wallpaper app opens <nowiki>Bing.com</nowiki> if you click anywhere on the desktop |url=https://www.windowslatest.com/2025/10/26/windows-11s-bing-wallpaper-app-opens-bing-com-if-you-click-anywhere-on-the-desktop/ |website=Windows Latest}}</ref>
|-
|[[Mitsubishi Motors]]
|Mitsubishi Motors has a rich history of consumer protection, compliance issues and privacy breaches. These include concealing safety defects, falsifying fuel economy data, and being fined for false advertising. Following the trend of subscription services for the automotive industry, Mitsubishi paywalls built-in features including remote start, SOS, collision detection, and car tracking through its app Mitsubishi Connect subscription service.
|[https://www.autoevolution.com/news/mitsubishi-fined-42-million-by-japans-consumer-affairs-agency-115026.html?utm_source=chatgpt.com] [https://leakd.com/leaks/mitsubishi-motors-vietnam-customer-data-breached/?utm_source=chatgpt.com] [https://en.wikipedia.org/wiki/Mitsubishi_Motors?utm_source=chatgpt.com] [https://violationtracker.goodjobsfirst.org/?order=pen_year&parent=mitsubishi-motors&sort=&utm_source=chatgpt.com][https://www.mitsubishi-motors.com/en/newsroom/newsrelease/2017/20171129_3.html?utm_source=chatgpt.com]
|-
|Navdy, Harman International
|Device discontinued and no updates, device can be used offline for 1 year until it stops working.
https://www.reddit.com/r/navdy/
|
|-
|Nothing
|Nothing brings home-screen ads (can be disabled manually) and bloatware to its lower end models despite previously boasting about being bloatware free
|<ref>{{Cite web |last=Floemer |first=Andreas |date=2025-10-27 |title=Phone 3a: NothingOS 4.0 brings optional ads to the lock screen |url=https://www.heise.de/en/news/Phone-3a-NothingOS-4-0-brings-optional-ads-to-the-lock-screen-10904033.html |access-date=2025-10-27 |website=Heise Online}}</ref>
|-
|[[Qualcomm]]
|After acquisition of Arduino, Qualcomm changed terms of use and privacy policy. They introduce an irrevocable, perpetual license over anything users upload, broad surveillance-style monitoring of AI features, a clause preventing users from identifying potential patent infringement, years-long retention of usernames after account deletion, and the integration of all user data (including minors) into Qualcomm’s global data ecosystem.
|<ref>{{Cite web |date=2025-11-21 |title=EEVblog 1721 - RIP Arduino (New T&C Deep Dive) |url=https://www.youtube.com/watch?v=gO7hdxyCNCA |url-status=live |access-date=2025-11-25 |website=YouTube}}</ref><ref>{{Cite web |date=2025-10-29 |title=Terms and Conditions |url=https://www.arduino.cc/en/terms-conditions/ |url-status=live |access-date=2025-11-25 |website=Arduino}}</ref>
|-
|[https://www.skystone.games/ Skystone Games]
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|-
|[[Slack]]
|Slack threatened to deactivate the Slack workspace and delete all message history of a nonprofit unless they agreed to a price hike of $200k yearly and also pay an extra $50k within a week. There were no prior warnings from Slack. A few years prior to this incident, they had agreed to migrate from the free nonprofit plan to a $5k per year plan.
|<ref>{{Cite web |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |archive-url=https://web.archive.org/web/20250930075808/https://skyfall.dev/posts/slack |archive-date=2025-09-30}}</ref>
|-
|[[Sony]], Sony Online Entertainment/[[Daybreak Game Company]]
|Selling off SOE to the investment firm Columbus Nova, all games published by SOE were delisted without prior notice to consumers or developers, and licenses were revoked as well.
|<ref>{{Cite web |last=S |first=Shawn |date=Jun 10, 2016 |title=Akimi Village |url=https://delistedgames.com/akimi-village/ |website=Delisted Games}}</ref><ref>{{Cite news |last=Weber |first=Rachel |date=Feb 2, 2015 |title=SOE acquired, becomes Daybreak Game Company |url=https://www.gamesindustry.biz/soe-acquired-becomes-daybreak-game-company |work=GamesIndustry.biz}}</ref>
|-
|[[Superbox]]
|Android TV box manufacturer Superbox remotely locks consumers' devices if they were sold below the manufacturer's minimum specified prices and asks consumers to contact the retailer when they complain.
They are not the first to do something like this. [[Deye]] locked down inverters in the US that they suspected might be gray imports.
|<ref>{{Cite web |title=You'll Own Nothing and Be Happy |url=https://www.youtube.com/watch?v=5I5-rAyFQrk |website=YouTube |type=Video}}</ref>
|-
|UP3 By [[Jawbone]]
|Approximately 2011, Pioneering startup company from San Francisco, had revolutionary fitness trackers. In 2017 with no notice to customers they stole personal data and shut down app which in turn, bricked devices. Highly likely went bankrupt and sold to sister company to manipulate customer services and rights. Now owned by Aliph brands.
|
|-
|Vive
|In 2022, Vive discontinued the original Vive Facial Tracker module a year after the original release, then released an updated model with proprietary firmware that blocked use on other 3rd party VR headset, while only allowing the new model to work with their new locked-down headset. The 2021 version of the face tracker's long term support was seemingly cut overnight without any software updates since 2021.
|<ref>{{Cite web |last=Vive Team |date=2022-08-07 |title=VIVE Focus 3 gets Facial Tracker, and Eye Tracker |url=https://blog.vive.com/us/vive-focus-3-gets-facial-tracker-and-eye-tracker/ |url-status=live |archive-url=https://web.archive.org/web/20250619155201/https://blog.vive.com/us/vive-focus-3-gets-facial-tracker-and-eye-tracker/ |archive-date=2025-06-19 |access-date=2025-09-21 |website=Vive Blog}}</ref><ref>{{Cite web |last=StateKi |date=2023-10-10 |title=Post by StatekTi on X |url=https://x.com/StatekTi/status/1733954156379963393 |url-status=live |access-date=2025-11-21 |website=X (Formerly Twitter)}}</ref>
|-
|Wheatstone Corporation
|Wheatstone Corporation are a manufacturer of professional broadcast equipment, mainly audio consoles and interfaces that utilise their proprietary Wheatnet audio over IP protocol.
Wheatstone restricts access to firmware updates, software configuration tools and software. You must open a support ticked in order for them to send you a download link to these software tools, they make it very difficult to access software required to make their hardware audio interfaces work, even stating they want proof of purchase (not just a licence key) before they will even give you the download link. Managing licences is also non-existent and you will need to contact support, and as such a fee is imposed.
|
|-
|[[Wireless Power Consortium]]
|After monopolizing wireless charging market Qi turned from an open standard into a proprietary.
Version 1.3 introduced "secure authentication between the transmitter and the receiver", i.e. in order to operate every charger must include an expensive proprietary chip licensed only to certified members. This results in increased development and manufacturing costs directly passed onto consumer. Version 2.2, unlike previous versions, "is available for WPC Members only".
|<ref>{{Cite web |title=Qi Certification Is Changing and We've Got You Covered |url=https://www.nxp.com/company/about-nxp/smarter-world-blog/BL-QI-CERTIFICATION-IS-CHANGING| website=NXP Semiconductors}}</ref>
<ref>{{Cite web |title=Download the Qi Specifications |url=https://www.wirelesspowerconsortium.com/knowledge-base/specifications/download-the-qi-specifications/| website=Wireless Power Consortium}}</ref>
|-
|Wolfgang Puck, Bread maker
|Some of the bread makers have anti repair screws in them to prevent people from repairing them themselves. Needs more citations.
|
|-
|[[World Orb]]
|World Network (Sam Altman/Open AI) scheme to collect biometric data on all people. Tied to cryptocurrency, AI schemes. Supposedly way for people to show they are human (run by the people who are trying to make a profit from AI).
|
|-
|'''Arduino''' (/ɑːrˈdwiːnoʊ/) is an Italian open-source hardware and software company owned by Qualcomm
|Arduino’s new terms of service worries hobbyists ahead of Qualcomm acquisition.
User shall not:

*translate, decompile or reverse-engineer the Platform, or engage in any other activity designed to identify the algorithms and logic of the Platform’s operation, unless expressly allowed by Arduino or by applicable license agreements …
|
|}

==List of themes not yet covered==
Consumer Rights Wiki is not an encyclopedia.

*Before proposing or making a theme article, see if you can find an article that covers the topic on wikipedia, or some other reference. If you can, just use a reference to that.
*Check the list of theme articles [[:Category:common terms]], to be sure there isn't already an article on the topic, or one closely related. Sometimes a theme may be covered by generalizing an existing article.

{| class="wikitable"
|+
!Theme
!Summary of Theme
!Refs
|-
|Legal Bullying
|There are increasing instances of companies using lawyers to silence product reviewers and other content creators by sending Cease & Desist letters to threaten and intimidate, and sometimes actually filing lawsuits against creators because they shared an opinion or exposed a flaw that makes the company look bad.
Rationale for inclusion on this Wiki: Honest product reviews serve to protect consumers from companies who manipulate and lie to customers about the quality, source, and real-world applicability of their products. Using lawyers to silence dissent directly hurts both content creators and consumers.
I believe Louis has covered or mentioned each of these Refs in his videos.
|<ref>{{cite_web |url=https://www.youtube.com/watch?v=CuDIMztL9OU}}</ref> <ref>{{cite_web |url=https://www.youtube.com/watch?v=ItSrtE-GHCc}}</ref> <ref>{{cite_web |url=https://www.youtube.com/watch?v=STcKvMuYdf4}}</ref>
|}

==List of companies doing the right thing==
It would be helpful to include examples of companies doing the right thing, even if they aren't, strictly speaking, consumer products.
{| class="wikitable"
|+
!Company
!Good deed
!Refs
|-
|Tektronix
|Provided extensive product data on unsupported products to a museum, vintageTEK, and thus to tekwiki and the rest of the community.
|<ref>{{Cite web |last=Lenihan |first=Thomas F. |date=2012-02-28 |title=Copyright Notice |url=https://vintagetek.org/copyright-notice/ |url-status=live |archive-url=https://web.archive.org/web/20250828004431/https://vintagetek.org/copyright-notice/ |archive-date=2025-08-28 |access-date=2025-10-18 |website=vintageTEK museum}}</ref>
|-
|Ulanzi
|The company offers a tutorial on how users can mix their own fog juice to use with Ulanzi mini fog machines from readily available low-cost ingredients, whereas competitors sell proprietary fog juice at extortionate prices, refuse to release the formula and refuse to honour the warranty if users use anything but the OEM brand with their machines.
|<ref>{{Cite web |title=Tutorial {{!}} How to DIY Ulanzi FM01 Fog Machine Juice? |url=https://www.youtube.com/watch?v=qiq1B6-dcEM |type=Video}}</ref>
|-
|APSystems
|After requests from users, the company released a firmware update that adds a local API to their EZ-1M solar micro inverter, allowing it to remain fully usable if the company ends support for the device
|<ref>{{Cite web |title=APsystems EZHI Local API User Manual |url=https://global.apsystems.com/document/apsystems-ezhi-local-api-user-manual/ |website=global.apsystems.com}}</ref>
|-
|stevesgames.co.uk
|Will never put ads or in-app purchases in their computer games and will make gamees available for free after securing the companys future.
|
|-
|Oral-B
|When installing the Android App, there is no login, and the user is asked for analytics tracking consent.
|
|}

==See Also==

*[[Louis Rossmann - Video Directory]]
*[[Other Channels - Video Directory|Other Channels - VIdeo Directory]]

==Reference List==
<references />
[[Category:Sources]]

GoPro

2026-01-06T23:10:25Z

Gde: Added mandatory login incident

{{StubNotice}}

{{InfoboxCompany
| Name = GoPro
| Type =Private
| Industry =Technology, Consumer Electronics, Videography
| Official Website =https://www.gopro.com/
|Founded=2002|Logo=GoPro logo.svg.png}}

[[wikipedia:GoPro|'''GoPro''']], founded in 2002 by Nick Woodman, is a technology company which sells cameras and related accessories.<ref>{{Cite web |last=Mac |first=Ryan |date=4 March 2013 |title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company |url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ |url-status=live |archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 |archive-date=20 Jul 2017 |access-date=25 Nov 2025 |website=Forbes}}</ref>

==Consumer impact summary==
{{Ph-C-CIS}}
GoPro advertises that its Hero series of cameras are waterproof, but their published warranty excludes water damage.

Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web |title=Product Updates |url=https://gopro.com/en/us/update |url-status=live |access-date=2025-11-24 |website=GoPro}}</ref>.

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

=== Mandatory Login (Oct 2016) ===
In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web |date=2016-10-02 |title=Mandatory login after upgrade |url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade |access-date=2026-01-06 |website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.

After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web |date=2018-05-20 |title=Is the forced login back on the GoPro app? |url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ |access-date=2026-01-06 |website=Reddit}}</ref>.

===False advertising (''date'')===
{{Main|GoPro falsly advertising camera as waterproof}}
Short summary of the incident (could be the same as the summary preceding the article).

===Must agree to Terms of Use before using camera===
Upon turning on the device, the device will ask you to agree to their Terms of Use agreement<ref>{{Cite web |date=2024-04-11 |title=Terms of Use |url=https://gopro.com/en/us/legal/terms |url-status=live |access-date=2025-11-24 |website=GoPro}}</ref> and will refuse to function as a camera until you click agree.

====Binding Arbitration Agreement====
Their Terms of Use which includes a binding arbitration agreement and waiver against class action lawsuits, which can deprive users of their right to hold GoPro accountable in a court of law:<blockquote>
=====20. Dispute Resolution; Binding Arbitration Clause and Class Waiver=====
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS—INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT (BY REQUIRING YOUR DISPUTE TO BE SUBMITTED TO ARBITRATION) AND LIMITING YOUR RIGHTS TO RESOLVE YOUR DISPUTE AS PART OF A CLASS.

As detailed herein, the Terms of Use mandate that all disputes between you and GoPro be resolved first through an informal dispute resolution process. In the event informal resolution fails, the Terms of Use further mandate that all disputes (except those identified in Section 20.3) be formally resolved through binding arbitration. Binding arbitration means that an arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve such disputes. Consequently, you should read the entirety of Section 20 carefully as it may significantly affect your legal rights. ''[...]''</blockquote>However, it seems that users can opt out of this arbitration agreement by notifying GoPro within 30 days of using their "Service" (which includes their website as well as cameras):<blockquote>'''20.4 30-Day Right to Opt Out.'''

You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice, signed by you, of your decision to opt-out to the following address: legal@gopro.com. The notice must be sent within 30 days of April 11, 2024 or your first use of the Services, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of Section 20.2. If you opt-out of the arbitration provisions, GoPro also will not be bound by them. ''[...]''</blockquote>

====Products purchased on GoPro.com cannot be resold====
Their Terms of Use agreement has very strong language forbidding the resale of their products if purchased through GoPro.com. While this appears to be intended to prevent scalpers or unauthorised commercial resale, the text of the agreement does not provide any exceptions for end-users to re-sell their products after they have purchased them.<blockquote>End-Users Only/Resale Prohibited: this Site is intended only for sales to end-user customers who may use the GoPro products for personal or professional purposes. ''Products sold through the Site are not authorized for resale or export. The resale of a GoPro product without the authorization of GoPro is an infringement of GoPro’s intellectual property rights.'' By submitting an order on GoPro.com, you agree that you are not purchasing GoPro’s products for resale.</blockquote>The ability to sell an item is generally viewed as a fundamental right of ownership and in most jurisdictions, products sold via an authorised sale cannot be further restricted by the original vendor in this manner (one example is commonly known as the [[First-sale doctrine]]).

===Example incident two (''date'')===
[https://gopro.com/fr/lu/shop/subscriptions The official gopro page for their subscription model]

==Products==
* GoPro HERO 1
* GoPro HERO 2
* GoPro HERO 3 Silver
* GoPro HERO 3 Black
* GoPro HERO 4 Silver
* GoPro HERO 4 Black
* GoPro Fusion
* GoPro MAX
* GoPro HERO 5 Session
* GoPro HERO 5 Black
* GoPro HERO 6 Black
* GoPro HERO 7 Silver
* GoPro HERO 7 Black
* GoPro HERO 8 Black
* GoPro HERO 9 Black
* GoPro HERO 10 Black
* GoPro HERO 11 Black
* GoPro HERO 11 Black Mini
* GoPro HERO 12 Black
* GoPro HERO 13 Black
* GoPro HERO

==See also==
*[[DJI Osmo Action 5 Pro]]

==References==
{{Reflist}}
[[Category:GoPro]]

Amazon

2025-09-16T22:18:31Z

Gde: /* Amazon Alexa (2013–Present) */

{{CompanyCargo
| Founded = 1994
| Industry = Technology
| Logo = Amazon.png
| ParentCompany =
| Type = Public
| Website = https://amazon.com/
| Description =
}}
[[wikipedia:Amazon_(company)|'''Amazon.com, Inc.''']] is a global leader in e-commerce, cloud computing, and digital streaming founded in 1994 by Jeff Bezos. Originally launched as an online bookstore, Amazon quickly expanded into a marketplace offering a wide range of products, including - but not limited to - electronics, clothing, household goods, and groceries. Today, it is one of the largest companies in the world, with a dominant presence in retail, technology, and logistics.

In addition to its e-commerce platform, Amazon is a major player in cloud computing through Amazon Web Services (AWS), which provides cloud infrastructure and services to businesses globally. The company also offers a variety of digital services, such as Amazon Prime - which provides streaming video and music - and Alexa; its voice-activated virtual assistant. Amazon has also developed consumer products like the Kindle e-reader, Fire tablets, and Echo smart speakers.

Amazon has faced significant scrutiny and criticism, particularly concerning its treatment of workers, marketplace practices, data privacy issues, and its impact on small businesses. It has been involved in various regulatory and legal challenges related to anti-competitive behavior, safety, and consumer protection, with calls for increased oversight on its business operations.

==Consumer impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
* User Freedom
* User Privacy
* Business Model
* Market Control}}

====Business Model====
Amazon gets a majority of its revenue from seller fees and Amazon Prime memberships. In addition, Amazon has a "subscribe and save" option for some products. With this, the page to manage these subscriptions is obfuscated for the user, intentional or not.

<gallery>
File:Amazon Subscribe and Save Example.jpg|No "subscribe and save" option available
File:Amazon Subscribe and Save Example (1).jpg|The option appears in the "buy again" section.
</gallery>

==Controversies==
Amazon has been involved in numerous controversies, from dangerous products to anti-competitive practices. Below is a comprehensive listing of every relevant controversy documented here on this wiki: 
{| class="wikitable sortable"
|+
!Controversy
!Year
!Background info
!Aftermath
!Related article
!Related video(s)
|-
|Amazon removing kindle books from old devices.
|2025
|As of May 26, 2025 Kindle for Android app versions released prior to March 2022 (v8.51 or earlier) no longer support Kindle content downloads.
|Old android devices (such as Galaxy Tab 4) that are not compatible with Android OS v.9.0+ are no longer able to download Kindle ebooks. Furthermore, Amazon 'forcibly' removed any ebooks downloaded to the kindle app on those devices the next time they connected to the internet, without warning that this would occur.
|https://www.androidauthority.com/kindle-app-drm-loophole-3554844/
|
|-
|Amazon removing ability to download Kindle books
|2025
|Starting on February 26, 2025, Amazon removed a feature from its website allowing users to download purchased books to a computer and then copy them manually to a Kindle over USB.
|Starting February 26, 2025, the ‘Download & Transfer via USB’ option will no longer be available.
|[[Amazon Kindle removes download feature of purchased books]]
|[https://www.youtube.com/watch?v=KMoCzeGnIss '''Amazon are changing the way you own your Kindle books - you have 10 days to react''']
<ref group="Video References">https://www.youtube.com/watch?v=XfcoUdWCB9M</ref>
|-
|Amazon sells lethal litterboxes
|2024
|Amazon sold knockoffs of Whisker brand "Litter-Robot" litterboxes that were designed in a unsafe way that led to the deaths of multiple cats, and posed a danger to young children.
|The responsible knockoff product was delisted, yet many other variants of the same product exist on the site.
|
|<ref group="Video References">https://youtube.com/watch?v=p6Y19nSPvC4</ref>
|-
|Amazon adds ads to premium subscription
|2023 – Present
|Amazon added advertisements to previously ad free subscriptions for Prime Video and Echo Show frames.
|Continues to occur.
|
|<ref group="Video References">https://youtube.com/watch?v=RSi6g5-xUaY</ref> <ref group="Video References">https://youtube.com/watch?v=ua_QL9YysHQ</ref> <ref group="Video References">https://youtube.com/watch?v=VLFpU9aqtXc</ref>
|-
|Amazon allows fraudulent listings
|2014 – Present
|
|Fraudulent listings continue to be added, some removed.
|[[Amazon allows fraudulent product page after manual review! Deep dive on Amazons support of scams]]
|<ref group="Video References">https://youtube.com/watch?v=qZCMislL6_I</ref> <ref group="Video References">https://youtube.com/watch?v=7trdHLtsFKM</ref> <ref group="Video References">https://youtube.com/watch?v=B90_SNNbcoU</ref> <ref group="Video References">https://youtube.com/watch?v=DiKflg8Uko4</ref> <ref group="Video References">https://youtube.com/watch?v=y83BS_mK9GE</ref> <ref group="Video References">https://youtube.com/watch?v=Rhb0ID9z4aE</ref> <ref group="Video References">https://youtube.com/watch?v=XZNn2mO3dNQ</ref> <ref group="Video References">https://youtube.com/watch?v=C0YNLWdj9sQ</ref>
|-
|Amazon allows sellers to bribe customers for better ratings
|2016 – Present
|Amazon sellers give customers gift cards in exchange for positive product reviews; Amazon does nothing to stop this.
|Continues to occur.
|[[Amazon's history of seller bribery]]
|<ref group="Video References">https://youtube.com/watch?v=eS698R-bxuc</ref>
|-
|Amazon has bad marketplace algorithms
|2023 – Present
|
|Algorithms still seem to be nonbeneficial.
|
|<ref group="Video References">https://youtube.com/watch?v=tAaSXz8CBMc</ref>
|-
|Amazon trashes refurbished market
|2022–2023
|
|Unknown
|
|<ref group="Video References">https://youtube.com/watch?v=h3qgbvq2SWs</ref> <ref group="Video References">https://youtube.com/watch?v=qzUXmeaZsIQ</ref>
|-
|Amazon cancels associate account after recent negative media coverage, with a different reason
|2023
|
|Unknown
|
|<ref group="Video References">https://youtube.com/watch?v=Kcohq313q00</ref>
|-
|Amazon wrongfully suspends account of home owner
|2023
|A home owner was locked out of their Amazon account for nearly a week, after a delivery driver from Amazon misheard an automated message from their Eufy doorbell.
|Account reinstated.
|[[Amazon locks home owner out of Amazon account over allegation by Amazon delivery driver|Amazon locks home owner out of amazon account over allegation by amazon delivery driver]]
|<ref group="Video References">https://youtube.com/watch?v=SyEgD-5GK9c</ref> <ref group="Video References">https://youtube.com/watch?v=NfiIXooD77s</ref>
|-
|Amazon engages in anticompetitive behavior
|2021–2022
|
|Unknown
|
|<ref group="Video References">https://youtube.com/watch?v=YBJoSGWdP0Y</ref> <ref group="Video References">https://youtube.com/watch?v=XCLx4mVJ4gk</ref>
|-
|Amazon sells fake electrical fuses
|2023
|Fuses are being sold that do not blow when supplied more power than it is intended to handle, which is a major safety risk.
|These fuses are still being sold to this day.
|[[Amazon allows fraudulent product page after manual review! Deep dive on Amazons support of scams]]
|<ref group="Video References">https://www.youtube.com/watch?v=B90_SNNbcoU</ref>
|-
|Amazon PhotosPlus discontinuation
|2024
|
|Since September 2024, it is no longer possible to use the Amazon Echo Show 8 as a digital frame without advertisements.
|[[Amazon PhotosPlus Discontinuation]]
|
|-
|Amazon uses [[dark patterns]] for its premium subscription
|2023 – Present
|Systematically designing the cancelling steps to be complicated and long; using tricks to kidnap users into the subscription.<ref>{{cite web |date=2023-06-21 |title=FTC Takes Action Against Amazon for Enrolling Consumers in Amazon Prime Without Consent and Sabotaging Their Attempts to Cancel |url=https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-url=https://web.archive.org/web/20250129015417/https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-date=2025-01-29 |website=Federal Trade Commission |url-status=live}}</ref> See "Project Illiad".
|Continues to occur.
|
|
|-
|Amazon removes option to lend Kindle e-books
|2022
|E-books marked with "lending enabled" could be lent to other Kindle users for a period of time during which the title is unavailable to the sender.
|Since August 2022, it is not possible to borrow Kindle books.
|
|[https://www.youtube.com/watch?v=hAvFmnuZZMI '''Amazon Discontinues Lending Kindle e-Books''']
|-
|Amazon removes option not to send voice recordings from Echo devices
|2025
|In March 2025, Echo customers with the option "Do Not Send Voice Recordings" enabled received an e-mail that local processing will no longer be supported on their device.<ref>{{Cite web |date=2025-03-18 |title=TechLinked – Microsoft’s Big Oopsie – Echo voice recordings, Gemini watermarks |url=https://youtu.be/DhXH83O6pXc?t=268 |access-date=2025-03-18 |website=YouTube – TechLinked}}</ref>
|
|[[Amazon Echo changes terms of voice usage]]
|
|-
|Amazon discontinues Appstore for Android devices
|2025
|On August 20, 2025, Amazon will remove Android devices' access to the Amazon Appstore.
|Android apps downloaded through the Amazon Appstore will cease to function.
|[https://www.androidauthority.com/amazon-shuts-down-android-app-store-3528170/ Amazon pulls the plug on its Android app store that you never used anyway]
|
|-
|Amazon fights against unionization
|1994 - Present
|Ever since its creation, Amazon has demonstrated anti-union efforts. This has even gone to the point of being in the training videos for employees, invoking fear in any who resist this corporate hold.
|
|
|[https://www.youtube.com/watch?v=uRpwVwFxyk4 Amazon trains against unionizing]
[https://newlaborforum.cuny.edu/2021/11/15/crushing-unions-by-any-means-necessary-how-amazons-blistering-anti-union-campaign-won-in-bessemer-alabama/ Article on Anti-unionism of Amazon]
|-
|Amazon removes kindle books from user libraries.
|2009
|In 2009, Amazon removed 2 illegally published books, Animal Farm and 1984, from sale and user libraries, along with any notes and annotations made by the reader. Others have also reported missing books from their libraries.
|Those affected have been given refunds and there haven't been any further documented cases of books being removed from readers' libraries, although user reports are still prevalent.<ref>{{Cite web |last=A |first=Georgie |date=13 Nov 2022 |title=Bought books removed by Amazon. |url=https://www.amazonforum.com/s/question/0D56Q0000ALx14HSQR/bought-books-removed-by-amazon |url-status=live |access-date=12 Aug 2025 |website=Amazon}}</ref>
|[https://archive.nytimes.com/www.nytimes.com/2009/07/18/technology/companies/18amazon.html Amazon Erases Orwell Books From Kindle]
|
|-
|Amazon purposely delays assisting customers with lost packages
|2025
|Amazon has been found delaying assistance to customers who contact customer service to report issues with a order (i.e., a missing package). Amazon states they are unable to take any action until a certain date, delaying the resolution process further in hopes the customer will not contact them again to request a refund.
|Unknown
|
|
|}

==Products==

===Amazon Kindle (2007–Present)===
Amazon has progressively removed options for products purchased through the Kindle, effectively changing the meaning of purchases and ownership. It first removed the ability of users to lend e-books to one another, and later removed the ability to download purchased e-books to a computer.

===Amazon PhotosPlus (2023–2024)===
Amazon sold physical devices that could displaying photos stored in its Amazon Photos cloud storage through its PhotosPlus service. Less than one year later, it cancelled the service, which [[Retroactively amended purchase|changed the functionality]] of the devices, including showing advertisements every few hours.

===Amazon Prime (2005–Present)===
Amazon uses [[dark patterns]] for its subscription services, including tricking users into subscribing and making it very complicated to cancel. Moreover, some features of the service, such as free deliveries, are region locked to where you initially subcribed, forcing you to buy another subscription to be able to use the service.{{CitationNeeded}}

===Amazon Appstore (2011–Present)===
Amazon Appstore is the primary app store for Amazon's Fire devices, and is also available on other Android devices. On August 20, 2025, Amazon will remove access to the app store for all non-Fire devices. All apps installed from the Amazon Appstore will cease to function. Fire devices will continue to be able to access the Amazon Appstore. As of July 2025, there has been no mention of restitution for users who may have purchased paid apps through the Amazon Appstore.

===Amazon Echo (2014–Present)===

===Amazon Alexa (2013–Present)===
On July 1st 2024, Amazon removed 3rd party list support from the Alexa service, resulting in only lists hosted by Amazon being supported<ref>{{Cite web |access-date=2025-09-16 |title=Deprecated Features |website=Amazon Developer Documentation |url=https://developer.amazon.com/en-US/docs/alexa/ask-overviews/deprecated-features.html#shopping-lists |archive-url=https://web.archive.org/web/20250522134122/https://developer.amazon.com/en-US/docs/alexa/ask-overviews/deprecated-features.html#shopping-lists |archive-date=2025-05-22 }}</ref>. While it is still possible to manage lists via Alexa skills, these now require the skill activation phrase to be used (e.g. "Alexa, ask AnyList to add XYZ to my shopping list"). This followed from a [[Google#Google Assistant 3rd Party List Support|similar move by Google]] in 2023.

===All Louis Rossmann videos covering Amazon===

<references group="Video References" />

==References==
{{reflist}}
[[Category:Amazon]]
[[Category:Articles in need of additional work]]

Google

2025-09-16T22:04:42Z

Gde: /* Anti-consumer incidents */ Add section on Google Assistant 3rd party list support

{{CompanyCargo
|Founded=1998
|Industry=Technology
|Logo=Google.webp
|ParentCompany=Alphabet Inc.
|Type=Subsidiary
|Website=https://www.google.com/
}}
'''[[wikipedia:Google|Google LLC]]''', founded in 1998 by Larry Page and Sergey Brin, is one of the most influential technology companies in the world.<ref>{{Cite web |title=Largest tech companies by market cap |url=https://companiesmarketcap.com/tech/largest-tech-companies-by-market-cap/ |url-status=live |website=companiesmarketcap.com}}</ref> Originally developed as a search engine to organize and index the growing amount of information on the internet, Google has since expanded into a wide range of services and products, becoming a central player in digital advertising, software, hardware, and cloud computing.<ref>{{Cite web |date= |title=Google Products |url=https://about.google/products/ |access-date=10 Mar 2025}}</ref>

Google's search engine remains its most well-known service, but the company has significantly diversified its offerings. Key products include the [[Android]] operating system, the [[Google Chrome]] web browser, [https://wikipedia.org/wiki/Google_Drive Google Drive] for cloud storage, [https://wikipedia.org/wiki/Google_Maps Google Maps], [[YouTube]], and [[wikipedia:Google_Play|Google Play]].<ref>{{Cite web |title=Helpful products, built with you in mind |url=https://about.google/intl/ALL_us/products/ |url-status=live |access-date=5 Apr 2025 |website=[[Google]]}}</ref>{{Citation needed}} Additionally, the company provides digital advertising services through Google Ads, generating the majority of its revenue.<ref>{{Cite web |date=4 Feb 2025 |title=Alphabet Announces Fourth Quarter and Fiscal Year 2024 Results |url=https://abc.xyz/assets/a3/91/6d1950c148fa84c7d699abe05284/2024q4-alphabet-earnings-release.pdf |url-status=live |access-date=5 Apr 2025}}</ref> In recent years, Google has also developed hardware products such as the Pixel smartphone and Nest smart home devices.

Google has faced ongoing scrutiny related to data privacy, competition, and its dominant position in the market, such concerns have stretched as far back as 2012.<ref>{{Cite web |last=Cohen |first=Adam |date=5 Mar 2012 |title=Will We Ever Get Strong Internet Privacy Rules? |url=https://ideas.time.com/2012/03/05/will-we-ever-get-strong-internet-privacy-rules/ |url-status=live |access-date=5 Apr 2025 |website=Time}}</ref><ref>{{Cite web |date=6 Sep 2023 |title=REPORT: Google at 25: From “Don’t Be Evil” To ¯\_(ツ)_/¯ |url=https://techoversight.org/2023/09/06/google-at-25/ |url-status=live |access-date=5 Apr 2025 |website=The Tech Oversight Project}}</ref> The company has been the subject of various legal and regulatory challenges, particularly concerning antitrust issues, the use of personal data, and its impact on consumer choice.{{Citation needed}} The US government is currently engaged in an antitrust lawsuit against Google, with a decision expected early 2025.<ref>{{Cite web |date=25 Nov 2024 |title=Closing Arguments, November 25: Once, Twice, Three Times a Monopolist |url=https://www.usvgoogleads.com/trial-updates/closing-arguments-november-25-once-twice-three-times-a-monopolist |url-status=live |access-date=5 Apr 2025 |website=US v Google}}</ref> {{UpdateNeeded|date={{subst:August}} {{subst:2025}}|reason=We need updates on this situation.}}

In December 2024, Google announced to organisations that use its advertising products, that from 16 February 2025, it will no longer prohibit them from employing [[wikipedia:Fingerprint_(computing)|fingerprinting]] techniques.<ref>{{Cite web |last=Almond |first=Stephen |date=19 Dec 2024 |title=Our response to Google’s policy change on fingerprinting |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/12/our-response-to-google-s-policy-change-on-fingerprinting/ |url-status=live |access-date=5 Apr 2025 |website=ico.}}</ref>

==Anti-consumer incidents==

===Service shutdowns===

====Google Play Music shutdown====
[[wikipedia:Google_Play_Music|Google Play Music]] was a service that allowed users to purchase music, listen via streaming, and download to the local device; alternatively users could pay for a subscription to listen to all music available through streaming. It was publicly launched on the 16th November 2011 and later shutdown in December 2020.<ref>{{Cite web |date=4 Aug 2020 |title=Google Play Music, Music Play Store & Music Manager are going away – everything you need to know |url=https://support.google.com/youtubemusic/thread/62843644/google-play-music-music-play-store-music-manager-are-going-away-%E2%80%93-everything-you-need-to-know?hl=en |url-status=live |access-date=5 Apr 2025 |website=[[Google]]}}</ref><ref>{{Cite web |last=Amadeo |first=Ron |date=28 Oct 2020 |title=RIP Google Play Music, 2011 – 2020 |url=https://arstechnica.com/gadgets/2020/10/rip-google-play-music-2011-2020/ |url-status=live |access-date=5 Apr 2025 |website=ArsTechnica}}</ref> Google Play Music further allowed users to upload their own songs to listen on all their devices, with a limit of up to 50,000 files.<ref>{{Cite web |last=Hoffman |first=Chris |date=11 Jan 2017 |title=How to Upload Your Music Library to Google Play Music |url=https://www.howtogeek.com/288231/how-to-upload-your-music-library-to-google-play-music/ |url-status=live |access-date=5 Apr 2025 |website=How-To-Geek}}</ref> Users were able to purchase songs individually or buy whole albums that they could then download and listen to, or stream through the internet.<ref>{{Cite web |date=15 Jan 2020 |title=How To Buy Music From Google Play (Now YouTube Music) |url=https://www.technobezz.com/buy-music-google-play |url-status=live |access-date=5 Apr 2025 |website=Technobezz}}</ref>

In October 2020, Google announced that they would be shutting down Google Play Music, with it being fully shut down by December.<ref>{{Cite web |last=Li |first=Abner |date=3 Dec 2020 |title=Google fully shuts down Play Music around the world |url=https://9to5google.com/2020/12/03/google-play-music-dead/ |url-status=live |access-date=5 Apr 2025 |website=9To5Google}}</ref> This went ahead with a warning to their users to begin migrating to [[wikipedia:YouTube_Music|YouTube Music]], and that they would be losing access to their purchased songs. Google recommended users should download their purchased songs before the service would shut down.<ref>{{Cite web |date=4 Aug 2020 |title=YouTube Music will replace Google Play Music by end of 2020 |url=https://blog.youtube/news-and-events/youtube-music-will-replace-google-play-music-end-2020/ |url-status=live |access-date=5 Apr 2025 |website=YouTube Official Blog}}</ref>

After the shut down, users lost access to the music they paid for, with no way to download them. Google justified this by transferring all playlists and purchase history to YouTube Music, and only refunding songs that were not directly available,<ref>{{Cite web |date=10 Oct 2023 |title=What happened to my songs on Google Music? |url=https://darwinsdata.com/what-happened-to-my-songs-on-google-music/ |url-status=live |access-date=5 Apr 2025 |website=Darwin's Data}}</ref><ref>{{Cite web |last=Chaney |first=Sarah |date=5 Feb 2022 |title=What Happened to Google Play Music? |url=https://www.makeuseof.com/what-happened-to-google-play-music/ |url-status=live |access-date=5 Apr 2025 |website=MUO}}</ref> with no guarantee that the songs will remain available through the new service. Users found that their purchased songs were no longer able to stream at 320kbps on YouTube Music compared to Google Play Music unless they paid for the monthly subscription.<ref>{{Cite web |last=Cutlack |first=Gary |date=23 Dec 2012 |title=Google Music UK: everything you need to know |url=https://www.techradar.com/news/software/google-music-uk-everything-you-need-to-know-1120176 |url-status=live |access-date=5 Apr 2025 |website=TechRadar}}</ref><ref>{{Cite web |last=L. Hald |first=Nicole |date=24 Mar 2025 |title=How Is YouTube Music Sound Quality in 2025? Is It Any Good? |url=https://www.noteburner.com/youtube-music-tips/youtube-music-audio-quality.html |url-status=live |access-date=5 Apr 2025 |website=NoteBurner}}</ref> If a user failed to initiate the transfer of their music library or locally download their songs by 24th February 2021, then they lost all access and all data associated with Google Play Music.<ref>{{Cite web |last=Sodhi |first=Tanishka |date=8 Feb 2021 |title=Google Play Music Data Will Be Deleted on February 24: Here’s How to Transfer to YouTube Music |url=https://www.gadgets360.com/how-to/news/google-play-music-data-deleted-february-24-youtube-how-to-transfer-files-playlists-billing-information-2365609 |url-status=live |access-date=5 Apr 2025 |website=Gadgets 360}}</ref> YouTube Music does not provide the option to download songs as MP3s, with local downloads requiring an internet connection every 30 days to continue working offline.<ref>{{Cite web |title=Download music and podcasts to listen to offline |url=https://support.google.com/youtubemusic/answer/6313535?hl=en-GB&co=GENIE.Platform%3DAndroid |url-status=live |access-date=5 Apr 2025 |website=[[Google]]}}</ref>

====Google Stadia shutdown====
In January 2023, Google announced the shutdown of its cloud gaming service, Stadia, which was launched in November 2019.<ref>{{Cite web |title=RIP Google Stadia: the latest news on the discontinued cloud gaming service |url=https://www.theverge.com/23380140/google-stadia-ending-shutdown-latest-news-gaming-tech |url-status=live |access-date=5 Apr 2025 |website=The Verge}}</ref> Stadia required users to purchase games individually, unlike other gaming platforms that offer subscription-based access. Upon the service's closure, Google promised to refund consumers for their purchases, including both games and hardware. The refunds for games and software were issued automatically.<ref>{{Cite web |last=Ravenscraft |first=Erin |date=10 Nov 2022 |title=Stadia Is Dying. Here’s What’s in Your Refund and How to Get It |url=https://www.wired.com/story/how-to-get-your-google-stadia-refund/ |url-status=live |access-date=5 Apr 2025 |website=Wired}}</ref>

Stadia users were effectively renting access to games, as the platform did not allow for traditional ownership or offline play. With the service discontinued, consumers were left without access to the content they had purchased. Stadia users who had bought controllers and other peripherals for the service were also impacted by the shutdown. While Google offered refunds to customers, many Stadia consumers were left with equipment that no longer performs the advertised functions and limited recourse for repurposing or reselling their devices.<ref>{{Cite web |last=Ashworth |first=Mack |date=5 Oct 2022 |title=Stadia Shut Down: How To Use Your Hardware Now Google’s Shutting It Down |url=https://www.gamerevolution.com/guides/852697-stadia-shut-down-how-to-use-controller-chromecast-without-app |url-status=live |access-date=5 Apr 2025 |website=Game Revolution}}</ref>

Google Stadia controllers were limited to Wi-Fi connectivity, however upon shut down they started offering an update to allow them to connect through Bluetooth, the update service website was scheduled to shut down on the 31st December 2025.<ref>{{Cite web |last=Devine |first=Richard |date=17 Jan 2023 |title=Bluetooth support for Google Stadia Controller arrives — Here's how to enable it and play PC games |url=https://www.windowscentral.com/gaming/pc-gaming/bluetooth-support-for-google-stadia-controller-arrives-heres-how-to-enable-it-and-play-pc-games |url-status=live |access-date=5 Apr 2025 |website=Windows Central}}</ref>

===='''Manifest V2 shutdown'''====
On July 24, 2025, Google permanently disabled all Manifest V2 extensions for Chrome 138 users, and disabled the ability to turn them back on.<ref>{{Cite web |date=2021-09-23 |title=Manifest V2 support timeline |url=https://developer.chrome.com/docs/extensions/develop/migrate/mv2-deprecation-timeline |archive-url=https://web.archive.org/web/20250808191702/https://developer.chrome.com/docs/extensions/develop/migrate/mv2-deprecation-timeline |archive-date=2025-08-08 |access-date=2025-08-12}}</ref>

Manifest V3 disabled the <code>webRequestBlocking</code> permission in the <code>webRequest</code> API<ref>{{Cite web |date=2023-03-09 |title=Replace blocking web request listeners {{!}} Chrome Extensions {{!}} Chrome for Developers |url=https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |url-status=live |archive-url=https://web.archive.org/web/20250614074559/https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |archive-date=2025-06-14 |access-date=2025-08-12 |website=Chrome for Developers}}</ref>, preventing many ad content blockers from working.<ref>{{Cite web |date=2024-09-26 |title=Understanding Manifest V3 and the Future of uBlock Origin |url=https://ublockorigin.com/ |url-status=live |archive-url=https://web.archive.org/web/20250812114916/https://ublockorigin.com/ |archive-date=2025-08-12 |access-date=2025-08-12 |website=uBlock Origin - Free, open-source ad content blocker}}</ref> Google cites performance reasons <ref>{{Cite web |date=2023-03-09 |title=Replace blocking web request listeners {{!}} Chrome Extensions {{!}} Chrome for Developers |url=https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |url-status=live |archive-url=https://web.archive.org/web/20250614074559/https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |archive-date=2025-06-14 |access-date=2025-08-12 |website=Chrome for Developers |quote="In Manifest V2, blocking web requests could significantly degrade both the performance of extensions and the performance of pages they work with."}}</ref>, but this is dubious; restricting content blockers prevents users from impeding their tracking and surveillance, meaning they can create a larger profit from the data gained. This is likely the ulterior motive, although unproven.

=== Google Assistant 3rd Party List Support ===
On June 20th, 2023, Google disabled 3rd party list support for Google Assistant<ref>{{Cite web |access-date=2025-09-16 |title=Where are my old lists? |url=https://support.google.com/assistant/answer/9415862#zippy=%2Cwhere-are-my-old-lists |archive-url=https://web.archive.org/web/20250427212604/https://support.google.com/assistant/answer/9415862#zippy=%2Cwhere-are-my-old-lists |archive-date=2025-04-27}}</ref>. This feature allowed lists through 3rd party services such as AnyList or Todoist to be managed via Google Assistant. The only list provider available through Google Assistant after this change was Google Keep<ref>{{Cite web |last=Mathur |first=Chandraveer |website=Android Police |date=2023-05-31 |title=Google Assistant is killing support for notes and lists integration with third-party apps |url=https://www.androidpolice.com/google-assistant-ending-support-third-party-notes-lists/}}</ref>.

==='''Pixel 4a battery reduction update'''===
{{Main|Pixel 4a Battery Performance Program}}
On January 6, 2025, Google issued a software update to the Pixel 4a that significantly decreased battery capacity on "Impacted Devices". Not all units were affected. It's speculated that the affected units have defective batteries and may pose a safety risk if the update is not applied, but Google never disclosed the reason(s) that the update was deemed necessary. Google removed all factory images for previous versions of the system software from their website, making it difficult to revert the update.

As compensation, Google offered a free battery replacement only in select countries. In other countries, you could choose between a $50 USD payment or $100 USD worth of Google Store credits. However, some users reported difficulty obtaining their compensation.

===Blocking sideloading of unverified Android apps===
{{Main|Google blocking sideloading of unverified Android apps}}
On 25 August 2025, '''[[Google]]''' announced that starting in 2026 it will block the installation of Android apps from outside the Play Store unless the developer has verified their identity with Google. The policy will first roll out in Brazil, Indonesia, Singapore, and Thailand in September 2026, with global enforcement targeted for 2027.<ref name=":0">{{Cite web |last=Frey |first=Suzanne |date=25 Aug 2025 |title=A new layer of security for certified Android devices |url=https://android-developers.googleblog.com/2025/08/elevating-android-security.html |url-status=live |access-date=25 Aug 2025 |website=Android Developers Blog}}</ref><ref name=":1">{{Cite web |last=Perez |first=Sarah |date=25 Aug 2025 |title=Google will require developer verification for Android apps outside the Play Store |url=https://techcrunch.com/2025/08/25/google-will-require-developer-verification-for-android-apps-outside-the-play-store/ |url-status=live |access-date=25 Aug 2025 |website=TechCrunch}}</ref> This marks a significant change to Android's long-standing support for sideloading apps.

Devices without Google Mobile Services or running custom ROMs are exempt.<ref name=":22">{{Cite web |last=Anderson |first=Tim |date=2025-08-26 |title=Google kneecaps indie Android devs, forces them to register |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |url-status=live |archive-url=https://web.archive.org/web/20250829170329/https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |archive-date=2025-08-29 |access-date=2025-08-26 |website=The Register}}</ref> Critics argue this restricts user freedom, impacts independent developers, and may enable Google to block apps it disapproves of, such as ad-blockers, raising concerns about privacy and control over personal devices.<ref name=":2">{{Cite web |last=Anderson |first=Tim |date=26 Aug 2025 |title=Google kneecaps indie Android devs, forces them to register |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |url-status=live |access-date=26 Aug 2025 |website=The Register}}</ref><ref name=":3">{{Cite web |first= |date=26 Aug 2025 |title=Google will block sideloading of unverified Android apps starting next year |url=https://www.bleepingcomputer.com/forums/t/810335/google-will-block-sideloading-of-unverified-android-apps-starting-next-year |url-status=live |access-date=26 Aug 2025 |website=BleepingComputer}}</ref>

===Not providing a solution for Pixel devices bricked due to switching slots, flashing certain ROMs, downgrading the OS, or installing the June 2025 update===
Numerous Google Pixel phones have gotten bricked as a result of different use cases, such as accidentally switched slots, flashing custom ROMs or downgrading the bootloader version of the device after an Anti-Rollback (ARB) increment, accidentally or otherwise<ref>{{Cite web |last=Simons |first=Hadlee |date=2025-08-26 |title=Some Pixels are bricked and Google apparently won't help revive them |url=https://www.androidauthority.com/google-pixel-phones-bricked-3591218/ |url-status=live |access-date=2025-09-11 |website=Android Authority}}</ref>. The device enters an emergency download (EDL) state, where it refuses to enter fastboot or recovery mode, making it near impossible to repair. The only way to fix it is to load recovery firmware onto the RAM and flash a working version of Android from there.

However, this recovery firmware is inaccessible to the public, and is not possible to create without Google's private keys. This makes it impossible to repair a device in this state, other than to do a complicated J-TAG repair by unsoldering and resoldering the UFS chip or by replacing the motherboard altogether. Google stores and service centers outside of the US do not offer support for the device if it is out of warranty, even though the issue is completely fixable by software.

Numerous developers have worked on trying to find a solution to this issue, and have succeeded to varying extents. However, devices bricked due to the ARB trigger remain impossible to fix. Google has not provided any recovery images to resolve this issue, despite there being a sizable post on their bug tracker.<ref name=":4">{{Cite web |date=2025-08-10 |title=Pixel recovery bootloaders lack security reasoning for guarding |url=https://issuetracker.google.com/issues/437705274 |url-status=live |access-date=2025-09-11 |website=Google IssueTracker}}</ref><ref>{{Cite web |date=2025-03-12 |title=Pixel devices getting bricked / stuck in Pixel ROM Recovery after flashing AOSP-based builds with Android 15 QPR2 (BP1A.250305.019) |url=https://issuetracker.google.com/issues/402455330 |url-status=live |access-date=2025-09-11 |website=Google IssueTracker}}</ref> despite the fact that Google providing the recovery images for the repair will not compromise security, as explained by one of the developers in their report.<ref name=":4" />

==Controversies==

===Google device repair program restrictions===
{{Main|Google asserts the right to seize your phone during a repair}}
Google's Service & Repair Program terms explicitly state that any device containing non-Google-authorized parts "will not be returned" to the customer.

===Target API level requirements for Google Play apps===
Google's policy of requiring apps for Android to target recent API levels to appear in the Play Store<ref>{{Cite web |date=31 Aug 2024 |title=Policy Center |url=https://support.google.com/googleplay/android-developer/answer/11926878?hl=en |access-date=May 9, 2025 |website=Play Console Help}}</ref> creates a continuous cycle of maintenance and redevelopment that can be especially burdensome for smaller developers, indie creators, and consumers.

The requirement for apps to target newer APIs each year serves some legitimate security and feature purposes. However, it also effectively functions as a form of forced obsolescence. Even perfectly functional apps that don't need technical updates must be regularly reworked just to remain visible on the Play Store.

This creates several issues:

*Development resources must be allocated to updating apps rather than creating new features
*Smaller teams and individual developers are placed at a disadvantage attempting to keep up with the constant update cycle
*Legacy apps that are no longer actively maintained disappear, even if they're still useful
*The cost of maintaining apps increases, potentially making some projects financially nonviable
*Losing access to previously purchased apps when upgrading devices
*Users being unable to reinstall older apps that worked perfectly well for their needs
*Facing unexpected costs to replace functionality they've already paid for
*Dealing with the frustration of discovering favorite apps have disappeared

While Google argues this approach improves the Android ecosystem's security and functionality, it does place a significant burden on developers and can lead to the premature "death" of otherwise functional applications.

This creates a troubling disconnect in digital ownership. Consumers reasonably expect that when they purchase an app, they should maintain access to it across their devices over time. Instead, they discover their digital purchases can effectively vanish due to policy decisions beyond their control.

===Ban on third-party tech support ads===
Google prohibits tech support ads on their platform if they are not authorised by the manufacturer.<ref>{{Cite web |last=Graff |first=David |date=31 Aug 2018 |title=Restricting ads in third-party tech support services |url=https://blog.google/products/ads/restricting-ads-third-party-tech-support-services/ |website=Google}}</ref>
==Anti-consumer legal cases==

===Rodriguez v. Google LLC (5/21/21 - Present)===
Google's Web & App Activity setting had the ability to be paused. Reportedly, despite this setting being paused by consumers, Google would continue to collect consumer data regardless of consent.<ref>{{Cite web |title=Rodriguez v. Google LLC |url=https://www.googlewebappactivitylawsuit.com/Home/FAQ#faq1 |url-status=live |access-date=5 Apr 2025}}</ref> This case is currently ongoing and has yet to receive a judgment.<ref>[https://www.googlewebappactivitylawsuit.com/Home/Documents Important Documents]</ref>

===Epic Games, Inc. v. Google Inc. (8/13/20 - 5/31/25)===
Google takes a 30% share of all revenue made through all sales made on the Play Store, which is a comparable figure to other digital storefronts such as the [[Apple App Store]] and [[Steam]].<ref>{{Cite web |last=Marks |first=Tom |date=7 Oct 2019 |title=Report: Steam's 30% Cut Is Actually the Industry Standard |url=https://www.ign.com/articles/2019/10/07/report-steams-30-cut-is-actually-the-industry-standard |url-status=live |website=ign.com}}</ref> On 13th August 2020, [[Epic Games]] CEO Tim Sweeney updated both iOS and Android versions of ''Fortnite'' to redirect users to Epic Games' storefront to purchase in-game currency ("V-Bucks") alongside the respective first-party storefront, with incentives including cheaper prices if buying from Epic Games directly. This violated the Terms of Service of both Apple and Google's storefronts, and ''Fortnite'' was removed from both app stores the same day.

Epic Games would use this motion to file federal lawsuits against both Google and Apple, citing that these practices meant that the companies were engaging in anti-competitive behavior. Google lost in the lawsuit, but attempted to appeal the decision, in which they lost again.<ref>{{Cite news |last=Hollister |first=Sean |date=31 July 2025 |title=Epic just won its Google lawsuit again, and Android may never be the same |url=https://www.theverge.com/news/716856/epic-v-google-win-in-appeals-court |access-date=21 August 2025 |work=The Verge}}</ref>

==See also==

===Products and Services===

[[List of Google products]]
===Controversies===

*[[Advertising overload]]
*[[Google follows Samsung, asserts the right to steal your phone during a repair]]
*[[Google Pixel Watches do not come with repair options]]

==References==
<references />
[[Category:Google]]