LG

2025-01-23T02:15:44Z

Get2know3: /* Broader Implications */

{{InfoboxCompany
| Name = LG
| Type = Public
| Founded = 1947
| Industry = Electronics
| Official Website = https://lg.com
| Logo = LG.png
}}
[[wikipedia:LG|'''LG Corporation''']] is a South Korean electronics and home-appliance zaibatsu (or mega corporation). They make microwave ovens, ovens, stoves, refrigerators, cell phones (until 2021), TVs, speakers, Blu-ray disk drives, CD and DVD drives, and other electronics and computer components and peripherals.

Founded in 1947, the company is currently worth over 9.9 billion USD in market cap.<ref>https://companiesmarketcap.com/lg-electronics/marketcap/</ref>
{{Clear}}
==Controversies==
{| class="wikitable"
|+
!Controversy
!Year
!Background Info
!Aftermath
!Related Article
!Related Video(s)
|-
|Linear Compressor Reliability
|2001
|Since it's introduction, LG has been the subject of several class action lawsuits stemming from repeated failures of it's linear compressor design for most of it's refrigerators. There is also widespread criticism of LG's warranty and service practices related to these compressor failures.
|Ongoing
|
|https://www.youtube.com/watch?v=Km-QqU5Pk84&t
|-
|Smart Home Privacy Violations
|
|LG's smart home devices; ranging from it's large home appliances, vacuum cleaners, and it's TVs have been criticized for their aggressive data collection policies and forced arbitration.
|Ongoing
|
|https://www.youtube.com/watch?v=3suztVz8s7s
|}

==LG Smart Home Privacy Violations==

Part of the company's appliance division is involved with [[smart appliances]], like microwaves. The company also makes smart OLED TVs.<ref>https://www.lg.com/us/promotions</ref>

===Implementation===
The implementation of "smart" LG devices come with the following features:<ref>https://www.youtube.com/watch?v=3suztVz8s7s</ref>

*A terms of service with the only option being to "accept."
*A single terms of service that dictates how a multitude of unrelated LG devices can use your personal data. Agreeing on one device means agreement on all.
*There is only an easily accessible "accept all" button when the service prompts the user with the Terms of Service (ToS).
*Information gained by smart appliances are used to create a profile on the consumer. This profile is used to give targeted advertisements.
*Products such as the lines of LG smart vacuum cleaners collect information such as images, floor maps, cleaning history, cleaning diary list, and video feed, which is then sent to LG servers.
*Products such as LG smart TVs have the "Do not sell my personal data" setting off by default, being opt-out rather than opt-in.
*Products such as LG smart TV's collect information on the use of the product, such as what content you watch and when you watch it.
*LG's "ThinQ" mobile app to remotely control their line of portable air conditioners have a requirement for users to input their full name, email, and birthday in order to access these remote-control features. Further information fields prompted but not required include phone number, location, and address information.
*In cases where the OLED TV specifically, not connected to the internet via WiFi or LAN, prompt appears to suggest the user to connect to a network in order to use voice options. This behavior occurs regardless of voice privacy settings set by the user.

==Broader Implications==
[[File:LG ThinQ App Screenshot.png|thumb]]
This incident represents broader implications:

*A lack of control over one's own data.
*A lack of consent before using the customers data to make a profit.
*Services being "opt-out" instead of being "opt-in."
*A lack of privacy in one's own home, due to their electronics siphoning data to LG, even after the transfer of ownership has been made.
*A lack of privacy regardless of the user modified settings, as the voice recognition, recording, and transmission attempts happen on regular basis.

==References==
{{reflist}}

[[Category:LG]]
[[Category:Computer hardware companies]]
[[Category:Computer systems companies]]
[[Category:Electronics companies]]
[[Category:Telecommunications companies]]
[[Category:Mobile phone manufacturers]]

Apple

2025-01-18T20:47:17Z

Get2know3: Added Ronald Wayne to the list of Apple’s founders.

{{Under_Development}}
Apple is a company that was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne. There was always a bit of a head in the clouds approach from Apple to designing things, but it seemed to work well until about the 2000's. Suddenly, there was an obsession with cutting excess weight, probably sparked about the time of the iPod, at the cost of repairability and upgradeability. Of course, the iPhone's launch would wind up staging the path of crafting the most popular consumer electronic device in the world, and smartphones now have become one of the most controversial to the right to repair community. That is normally expected to be designed with little regard to ease of independent repair. Sources?

{{InfoboxCompany
| Name = Apple
| Founded = 1976
| Industry = Consumer Electronics, Software Services, Online Services
| Official Website = https://www.apple.com/
| Logo = Apple logo black.png
}}

== 2010's ==
Apple had numerous design failings in the 2010's, and these were often brushed under the rug, and people experiencing such an issue would be normally charged exorbitant amounts for repair. High-cost GPU failures on early 2010's MacBooks, the 2016-'17 MacBook Pro's screen cable skimping scandal, the 2019 16-inch MacBook Pro's SSD failures and more are design flaws Apple have, as they have often, dodged accountability for and continue to do.Sources?

== Too little, too late - Attempts, or "Attempts" to do better ==
Apple have attempted recent changes to their products that have made them better, but still not on par with some other manufacturers for pro-consumer behaviour.Source? Many believe this to be driven by changing legislation.Who? Certain parts of this, certainly are.Source? This includes:

* Opening an online "self service repair" parts store.Source?
* Making the back glass of iPhones removable.Source?
* Allowing alternative app stores in an update to iOS 17, in compliance with new [https://support.apple.com/en-us/117767#:~:text=Contact%20Apple%20Support-,Installing%20apps%20through%20alternative%20app%20distribution%20in%20the%20European%20Union,with%20iPadOS%2018%20or%20later. EU legislation].
* [https://support.apple.com/en-us/120579 Calibration tools] for newly installed used parts in iOS 18, which sometimes work.
* An upgradeable, swappable SSD in the 2024 Mac Mini - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.Sources?
* A battery removable with just a 9V battery in the 2024 [https://support.apple.com/en-us/120671 iPhone 16] and [https://support.apple.com/en-us/120671 iPhone 16 Plus].

== OS downgrades ==
It is not possible to upgrade or downgrade an iPhone, iPad, Apple TV, etc. to an OS version other than the absolute latest. On Macs with T2 chip or Apple Silicon, the user can select from three modes of secure boot:<ref>https://support.apple.com/102522</ref>

* No security: Allow any OS to run (same as turning off secure boot on a PC)
* Medium security: Allow any OS that is signed with a secure boot certificate (default, same as turning on secure boot on a PC)
* Full security: Only allow the latest version of macOS, do not allow any other OS

iOS devices only support full security mode. The device checks for a cryptographic "[https://theapplewiki.com/wiki/APTicket ticket]", which are tied to the OS version and CPU serial number. These are provided by a server, which only provides them for the latest version (with very specific exceptions). The device refuses to boot if the ticket does not match. [https://theapplewiki.com/wiki/Firmware_downgrading Workarounds] exist, but with major caveats that are not viable for most users.<ref>https://en.wikipedia.org/wiki/SHSH_blob</ref>

Users often complain of new OS versions slowing down their device. Once a new version is installed, there is no opportunity to go back. This also restricts the user's choice to jailbreak the device, as the latest version naturally has patches for the latest jailbreak exploits. App developers also require access to earlier iOS versions to test that their app works correctly. The alternative, Xcode's iOS Simulator, is not a complete replacement for real hardware, as it does not have all features of a physical device.<ref>https://contextqa.com/test-on-ios-emulators-simulators/</ref> Instead, app developers are forced to purchase several test devices, and remember to ''never'' allow them to update.

== Mobile Device Security - Undetectable Spyware ==
Mobile Devices from Apple (iPhone,iPad,Apple Watch and Vison Pro) are iOS based. This means they are running a completely locked down Operating System. The End User is only able to run Software moderated by Apple, No direct access to internal logs or runtime access is provided . Because of this locked down nature it is extremely difficult for Security researchers to obtain enough data from those Devices easily to detect breaches in security.<ref>https://media.ccc.de/v/38c3-from-pegasus-to-predator-the-evolution-of-commercial-spyware-on-ios#t=2763</ref> Spyware is able to run unnoticed and use the nature of the locked down Systems to their advantage. It is possible to develop spyware in a way that makes detecting it very difficult after the attack. A solution would be to gain easy access to runtime logs and give kernel access to trusted sources like spyware detection software. The reason Apple is not providing this access is simply because of the negative effect it would have on their ability to control and sell all Software run on those devices.

References<references />

[[Category:Companies]]
[[Category:Apple]]

Consumer Rights Wiki - User contributions [en]

LG

Apple