Consumer Rights Wiki - User contributions [en]

Honda

2025-01-29T20:02:26Z

HydrogenFluoride: fixed infobox

{{StubNotice}}

'''[[wikipedia:Honda|Honda Motor Co., Ltd.]]''' is a Japanese auto manufacturer that has assembly plants in multiple nations, including the subsidiary American Honda Motor Company, Inc. in the United States of America.

{{InfoboxCompany
| Name = Honda Motor Co., Ltd.
| Type = Public
| Founded = 1946
| Industry = Manufacturing
| Official Website = https://global.honda
| Logo = Honda logo.png
}}

=Summary=

Honda was named in the July 2024 [[Senators Wyden and Markey's letter]] to the FTC accusing them of selling customer data to third party [[Verisk]], who then resold the data in the form of "driver reports", which insurance companies used to increase customer's insurance premiums.{{Citation needed}}

As of January 2025, Honda has a Memorandum of Understanding to merge with Nissan.

https://web.archive.org/web/20241223105115/https://cnbc.com/2024/12/23/honda-and-nissan-merger-talks.html/

Microsoft

2025-01-19T17:32:17Z

HydrogenFluoride: added company infobox

{{incomplete}}
{{ToneWarning}}
----{{InfoboxCompany
| Name = Microsoft
| Founded = 1975
| Industry = Information technology
| Official Website = https://www.microsoft.com/
| Logo = Microsoft logo.png
}}
Microsoft is a large American technology company founded in 1975 by Bill Gates and Paul Allen. Initially focused on developing BASIC interpreters, the company rose to prominence through its MS-DOS and Windows operating systems, which became fundamental to the personal computer revolution. Under successive CEOs Steve Ballmer and Satya Nadella, Microsoft expanded beyond operating systems into diverse technology sectors, including cloud computing, gaming, and hardware. Notable acquisitions include Skype, LinkedIn, and GitHub. Microsoft's recent aquisition of Activision Blizzard for $68.7 billion made it the third-largest gaming company globally.

As one of the Big Five American tech companies, Microsoft maintains market dominance in PC operating systems and office software, while offering a wide range of products and services including the Azure cloud platform, Xbox gaming consoles, Surface computers, and enterprise solutions. The company has faced criticism for monopolistic practices and software security issues.
== Controversies ==

=== Court cases up to the early 2000s ===
In the major antitrust case brought by the US Department of Justice, U.S. v. Microsoft Corp., 253 F.3d 34 (D.C. Cir. 2001)<ref>https://law.justia.com/cases/federal/appellate-courts/F3/253/34/576095/</ref>, Microsoft argued that there was no barrier to entry in the market they were in. A central issue at that time was whether Microsoft could bundle the web browser Internet Explorer with the Microsoft Windows operating system. The District Court stated the following in the court case: "The District Court condemned a number of provisions in Microsoft's agreements licensing Windows to OEMs, because it found that Microsoft's imposition of those provisions (like many of Microsoft's other actions at issue in this case) serves to reduce usage share of Netscape's browser and, hence, protect Microsoft's operating system monopoly."

The court specifically identified three main license restrictions for Original Equipment Manufacturers (OEMs) that were considered problematic:

# the prohibition upon the removal of desktop icons, folders, and Start menu entries
# the prohibition for modifying the initial boot sequence
# the prohibition of otherwise altering the appearance of the Windows desktop

The case was eventually settled<ref>https://www.justice.gov/atr/case-document/file/503541/dl</ref><ref>https://law.justia.com/cases/federal/appellate-courts/F3/373/1199/474311/</ref>, and did not result in a company breakup<ref>https://www.seattletimes.com/business/microsoft/long-antitrust-saga-ends-for-microsoft/</ref>.

Section III.H of the Consent Decree<ref>https://www.justice.gov/atr/microsoft-consent-decree-compliance-advisory-august-1-2003-us-v-microsoft</ref> required Microsoft to "allow end users and OEMs to enable or remove access to all middleware products, including web browsers, e-mail clients, and media players through a readily accessible, centralized mechanism". End users and OEMs should be able "to specify a non-Microsoft middleware product as the default middleware product to be launched in place of the corresponding Microsoft middleware product".

In the case United States v. Microsoft Corp., 87 F. Supp. 2d 30 (D.D.C. 2000)<ref>https://law.justia.com/cases/federal/district-courts/FSupp2/87/30/2307082/</ref>, Microsoft's Conduct taken as a whole is described as "deliberate assault upon entrepreneurial efforts that, could well have enabled the introduction of competition into the market for Intel-compatible PC operating systems". Further, "Microsoft's anticompetitive actions trammeled the competitive process through which the computer software industry generally stimulates innovation and conduces to the optimum benefit of consumers".

=== Windows===
==== Forced Updates ====
Beginning with Windows 10, updates were no longer able to be selectively chosen by the end user, instead updates are automatically scheduled when your computer is inactive, or before the system is shut down.<ref>https://www.crn.com/news/applications-os/300077576/did-microsoft-just-backtrack-on-forced-updates-for-windows-10</ref> This has also led to some systems being rendered unusable due to bugged updates that cannot be avoided<ref>https://www.tomsguide.com/news/windows-10-update-is-bricking-pcs-uninstall-this-right-now</ref><ref>https://answers.microsoft.com/en-us/windows/forum/all/windows-update-bricked-my-bios-thought-to-be/a1f0ebc7-d20d-459f-9956-72a3f98ca432</ref>. Some users have resorted to disabling updates in Window's registry editor<ref>https://www.minitool.com/backup-tips/how-to-stop-win10-update.html</ref>, while accomplishing its goal, it does have the caveat of not being to receive security updates, which can make those systems vulnerable to attack.

==== Resetting preferences/settings during updates ====
During some Windows updates, the preferences users have set on applications that they have installed will end up being factory reset<ref>https://www.reddit.com/r/Windows10/comments/n1hoz0/windows_please_stop_changing_my_settings_with/</ref><ref>https://answers.microsoft.com/en-us/windows/forum/all/windows-10-updated-and-reset-all-of-my-settings/529ffb03-edd4-4be2-9412-50e3271fa8fe</ref><ref>https://www.minitool.com/news/windows-settings-are-reset-after-reboot.html</ref>. Users have reported this to go so far as resetting permissions for apps<ref name=":1">https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-reset-my-computer-settings/e58bcee8-f4c9-40ef-a452-1dc5db7c45d9</ref><ref>https://www.reddit.com/r/Windows10/comments/y0ksm0/why_are_my_settings_changed_after_every_update/</ref><ref>https://answers.microsoft.com/en-us/windows/forum/all/why-do-updates-remove-personalization-settings/0f1badb2-7486-4d31-b687-39913795aa8f</ref>, which can be extremely risky for insecure software. 

=== Edge===
Microsoft Edge is a Chromium-based web browser that comes preinstalled with any version of Windows from Win 10 and later. It is the successor to Internet Explorer.
{| class="wikitable"
|+
!Controversy
!Year started - Year Ended
!Background Info
!Aftermath
!Related Article
|-
|Inability to delete
|2018 - N/A
|During major updates for Windows, users have been reporting their installations of Edge being reinstalled to their devices without their consent.<ref>https://www.windowscentral.com/how-prevent-microsoft-edge-chromium-installing-automatically-windows-10</ref>
|No change
|
|-
|Importing content from other browsers without consent
|2020 - ?
|Users have reported on frequent occasions that Edge has imported user data from browsers such as Chrome and Firefox without first requesting consent from the user.<ref>https://www.komando.com/news/microsoft-edge-caught-importing-data/</ref> 
|Unknown if it still occurs
|
|-
|Resetting primary browser
|2017 - N/A
|Windows has frequently been resetting the default browser to Edge<ref>https://answers.microsoft.com/en-us/windows/forum/all/default-browser-keeps-changing-to-edge/25e2939d-4674-40ab-b05a-6161e2297976</ref>, despite going against user requests<ref name=":1" />. While there are methods to disable this<ref>https://www.reddit.com/r/techsupport/comments/15zbjar/default_browser_keeps_changing_to_microsoft_edge/</ref>, it is tedious to achieve, especially for non-technically inclined users.
|Continues to happen
|
|}

=== Windows 11 ===

==== TPM 2.0 Chip Requirements ====
While being something that can be reasonably circumvented<ref>https://www.starwindsoftware.com/blog/bypass-tpm-and-install-windows-11-on-unsupported-hardware/</ref>, Microsoft's decision to attempt to lock-down Windows 11 to computers with Trusted Platform Module 2.0 chips (TPMs) has forced the hands of both consumers and companies alike to dispose of hardware that would otherwise be perfectly acceptable to use<ref>https://securityonline.info/windows-11s-tpm-2-0-free-software-foundation-fights-forced-upgrades-and-e-waste/</ref>. This has also included Windows 10 users to be frequently reminded by Microsoft to upgrade their hardware to Windows 11<ref>https://www.pcmag.com/news/microsoft-revives-pop-ups-in-windows-10-to-push-windows-11-upgrades</ref><ref>https://www.techradar.com/computing/windows/microsoft-embarrasses-itself-with-windows-10-pop-up-that-hogs-the-desktop-urging-an-upgrade-to-windows-11-then-promptly-crashes</ref>, which has caused many users frequent agitation<ref>https://www.reddit.com/r/microsoft/comments/19dvs9k/any_way_to_disable_the_upgrade_to_windows_11_ads/</ref>.

==== Recall ====
During 2024, Microsoft unveiled Recall<ref name=":0">https://www.techradar.com/computing/windows/microsoft-reveals-ai-powered-recall-feature-to-transform-windows-11s-searchability-while-confirming-hardware-requirements</ref>, marketed as a way to search through what you have done on your computer. This sparked controversy<ref>https://www.techradar.com/computing/windows/microsofts-controversial-recall-feature-for-windows-11-could-already-be-in-legal-hot-water</ref>, especially among security experts<ref>https://www.techtarget.com/searchenterpriseai/feature/Privacy-and-security-risks-surrounding-Microsoft-Recall</ref> who worried about the security of screenshots<ref>https://news.sky.com/story/microsoft-ai-feature-investigated-by-uk-watchdog-over-screenshots-13141171</ref>, since it could easily document private information like Social Security Numbers, bank account information, and passwords, as well as user browsing behavior. There is also a python script called "TotalRecall"<ref>https://github.com/xaitax/TotalRecall</ref> that collects the screenshots and descriptions of them proving the danger of Recall<ref name=":0" />. This feature was delayed after backlash<ref>https://www.malwarebytes.com/blog/news/2024/06/microsoft-recall-delayed-after-privacy-and-security-concerns</ref>.

=== Microsoft account dark patterns when installing Windows===
[[File:MSInstall.png|thumb|An image of a Windows 10 installation, to illustrate the effort required to make an account unattached to a Microsoft account.]]
Numerous [[Dark Pattern|dark patterns]] have been implemented in the form of vague language and a confusing user interface which hides the option to create an account without a Microsoft account under sub-menus and small text. The dark patterns in the Windows installation menu have been in place since Windows 10 was launched in 2015 and continue into the Windows 11 installation process.

=== De-listing/destruction of access to games ===
In early September of 2016, Microsoft shut down access to purchasing Xbox 360 Indie Games <ref>https://www.polygon.com/2015/9/9/9297959/xbox-live-indie-games-shutting-down</ref>, and in late July of 2024, Microsoft shut down their storefront for Xbox 360 games<ref>https://news.xbox.com/en-us/2023/08/17/xbox-360-store-will-close-july-2024/</ref>. These shutdowns have caused hundreds of games to become impossible to obtain new copies of and for some, additionally play.

== References ==
<references />
[[Category:Companies]]
[[Category:Online Services Companies]]

John Deere

2025-01-18T17:28:55Z

HydrogenFluoride: added company infobox

{{StubNotice}}
'''[https://www.deere.com John Deere]''' is a leading manufacturer of agricultural, and heavy machinery. Founded in 1837, they are primarily known for their heavy-duty agriculture machines, such as tractors and combines. They have recently faced criticism for their business practices, especially in the realm of equipment repair. These practices have raised concerns among farmers, independent repair technicians, and consumer advocacy groups.<ref name="jdflrtrt">https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors</ref>

{{InfoboxCompany
| Name = John Deere
| Founded = 1837
| Industry = Agricultural machinery, Heavy equipment
| Official Website = http://deere.com/
| Logo = John Deere logo.png
}}

== Consumer Protection Profile ==
[[File:John deere doc.png|thumb|524x524px|Front Page of the FTC's Suit Against John Deere<ref name="DCRCCN325">https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref>]]

==== Repairability ====

* John Deere limits access to essential repair software and diagnostic tools.<ref name="dith3">https://pirg.org/resources/deere-in-the-headlights-3/</ref>
* Restrictive policies prevent farmers from performing repairs or utilizing independent repair shops, forcing them to rely on authorized dealerships.<ref name="jdflrtrt" />
* Farmers have reported being unable to fix minor mechanical issues without John Deere's proprietary tools.<ref name="fssdcp">https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref>
* John Deere has allegedly unlawfully inflated repair costs by controlling the repair service market.

==== Monopoly On Repairs ====
<ul>
<li> John Deere's control over the repair market has been likened to monopolistic behavior{{Citation needed}}</li>
<li> By restricting, and controlling access to repair resources, and parts, the company has effectively eliminated competition in the repair market{{Citation needed}}</li>
</ul>

==== Digital Rights and Ownership ====

* John Deere uses software locks, and digital rights management (DRM) systems that control user autonomy.<ref>https://pirg.org/edfund/resources/john-deere-repair-software/</ref>
* These measures prevent farmers, and independent repair technicians from completing repairs without access to the proprietary software.<ref name="dith3"/>

==== Right to Repair Legislation Opposition ====

* John Deer has actively lobbied against right-to-repair legislation in multiple states, and on the federal level. <ref>https://pirg.org/resources/john-deere-and-right-to-repair-over-the-years/?utm_source=chatgpt.com</ref><ref>https://wisconsinwatch.org/2024/04/midwest-farmers-right-to-repair-agriculture-john-deere-illinois/?utm_source=chatgpt.com</ref>
* Despite signing a memorandum of understanding with the American Farm Bureau Federation in 2023, the company has been accused of undermining the spirit of the agreement.<ref>[https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes. https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes.]</ref><ref>https://www.youtube.com/watch?v=7-RgOUT3zeo</ref>

== Consumer Protection Incidents ==

==== FTC Lawsuit (January 2025) ====
On January 15, 2025, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that:

* John Deere unlawfully inflated repair costs by monopolizing the repair service market.
* The company's restrictive policies violated consumer protection laws, and limited farmers' ability to maintain their equipment.

== References ==
<references />
[[Category:Companies]]
[[Category:John Deere]]

File:John Deere logo.png

2025-01-18T17:25:17Z

HydrogenFluoride: John Deere Logo

== Summary ==
John Deere Logo

John Deere

2025-01-17T17:53:16Z

HydrogenFluoride: Fixed npr link

{{StubNotice}}
'''[https://www.deere.com John Deere]''' is a leading manufacturer of Agricultural, and Heavy Machinery. Founded in 1837, they are primarily known for their heavy-duty agriculture machines, such as tractors and combines. They have recently faced criticism for their business practices, especially in the realm of equipment repair. These practices have raised concerns among farmers, independent repair technicians, and consumer advocacy groups.<ref>https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors</ref>

== Consumer Protection Profile ==
[[File:John deere doc.png|thumb|524x524px|Front Page of the FTC's Suit Against John Deere<ref>https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref>]]

==== Repairability ====

* John Deere limits access to essential repair software and diagnostic tools.<ref>https://pirg.org/resources/deere-in-the-headlights-3/</ref>
* Restrictive policies prevent farmers from performing repairs or utilizing independent repair shops, forcing them to rely on authorized dealerships.<ref>https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors</ref>
* Farmers have reported being unable to fix minor mechanical issues without John Deere's proprietary tools.<ref>https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref>
* John Deere has allegedly unlawfully inflated repair costs by controlling the repair service market.

==== Monopoly On Repairs ====

* John Deere's control over the repair market has been likened to monopolistic behavior.
* By restricting, and controlling access to repair resources, and parts, the company has effectively eliminated competition in the repair market.

==== Digital Rights and Ownership ====

* John Deere uses software locks, and digital rights management (DRM) systems that control user autonomy.<ref>https://pirg.org/edfund/resources/john-deere-repair-software/</ref>
* These measures prevent Farmers, and Independent repair technicians from completing repairs without access to the proprietary software.<ref>https://pirg.org/resources/deere-in-the-headlights-3/</ref>

==== Right to Repair Legislation Opposition ====

* John Deer has actively lobbied against right-to-repair legislation in multiple states, and on the Federal level. <ref>https://pirg.org/resources/john-deere-and-right-to-repair-over-the-years/?utm_source=chatgpt.com</ref><ref>https://wisconsinwatch.org/2024/04/midwest-farmers-right-to-repair-agriculture-john-deere-illinois/?utm_source=chatgpt.com</ref>
* Despite signing a memorandum of understanding with the American Farm Bureau Federation in 2023, the company has been accused of undermining the spirit of the agreement.<ref>[https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes. https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes.]</ref><ref>https://www.youtube.com/watch?v=7-RgOUT3zeo</ref>

== Consumer Protection Incidents ==

==== FTC Lawsuit (January 2025) ====
On January 15, 2025, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.<ref>https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref><ref>https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref> The lawsuit claims that:

* John Deere unlawfully inflated repair costs by monopolizing the repair service market.
* The company's restrictive policies violated consumer protection laws, and limited farmers' ability to maintain their equipment.

== References ==
<references />

John Deere

2025-01-17T17:47:04Z

HydrogenFluoride: Added lawsuit, and created full article

{{StubNotice}}
'''[https://www.deere.com John Deere]''' is a leading manufacturer of Agricultural, and Heavy Machinery. Founded in 1837, they are primarily known for their heavy-duty agriculture machines, such as tractors and combines. They have recently faced criticism for their business practices, especially in the realm of equipment repair. These practices have raised concerns among farmers, independent repair technicians, and consumer advocacy groups.<ref>FTC sues John Deere over farmers' right to repair tractors : NPR</ref>

== Consumer Protection Profile ==
[[File:John deere doc.png|thumb|524x524px|Front Page of the FTC's Suit Against John Deere<ref>https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref>]]

==== Repairability ====

* John Deere limits access to essential repair software and diagnostic tools.<ref>https://pirg.org/resources/deere-in-the-headlights-3/</ref>
* Restrictive policies prevent farmers from performing repairs or utilizing independent repair shops, forcing them to rely on authorized dealerships.<ref>https://www.npr.org/2025/01/15/nx-s1-5260895/john-deere-ftc-lawsuit-right-to-repair-tractors</ref>
* Farmers have reported being unable to fix minor mechanical issues without John Deere's proprietary tools.<ref>https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref>
* John Deere has allegedly unlawfully inflated repair costs by controlling the repair service market.

==== Monopoly On Repairs ====

* John Deere's control over the repair market has been likened to monopolistic behavior.
* By restricting, and controlling access to repair resources, and parts, the company has effectively eliminated competition in the repair market.

==== Digital Rights and Ownership ====

* John Deere uses software locks, and digital rights management (DRM) systems that control user autonomy.<ref>https://pirg.org/edfund/resources/john-deere-repair-software/</ref>
* These measures prevent Farmers, and Independent repair technicians from completing repairs without access to the proprietary software.<ref>https://pirg.org/resources/deere-in-the-headlights-3/</ref>

==== Right to Repair Legislation Opposition ====

* John Deer has actively lobbied against right-to-repair legislation in multiple states, and on the Federal level. <ref>https://pirg.org/resources/john-deere-and-right-to-repair-over-the-years/?utm_source=chatgpt.com</ref><ref>https://wisconsinwatch.org/2024/04/midwest-farmers-right-to-repair-agriculture-john-deere-illinois/?utm_source=chatgpt.com</ref>
* Despite signing a memorandum of understanding with the American Farm Bureau Federation in 2023, the company has been accused of undermining the spirit of the agreement.<ref>[https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes. https://investigatemidwest.org/2024/11/12/is-john-deeres-day-of-reckoning-soon-at-hand/#:~:text=In%20a%20nutshell%3A%20Deere%20embeds%20authorization%20codes%20in,dealers%20have%20access%20to%20all%20the%20verification%20codes.]</ref><ref>https://www.youtube.com/watch?v=7-RgOUT3zeo</ref>

== Consumer Protection Incidents ==

==== FTC Lawsuit (January 2025) ====
On January 15, 2025, the Federal Trade Commission (FTC) filed a lawsuit against John Deere, alleging anticompetitive practices in the repair market.<ref>https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs</ref><ref>https://www.ftc.gov/system/files/ftc_gov/pdf/DeereCoREDACTEDComplaintCaseNo325-cv-50017.pdf</ref> The lawsuit claims that:

* John Deere unlawfully inflated repair costs by monopolizing the repair service market.
* The company's restrictive policies violated consumer protection laws, and limited farmers' ability to maintain their equipment.

== References ==
<references />

File:John deere doc.png

2025-01-17T17:35:25Z

HydrogenFluoride: Front Page of FTC Suit against John Deere

== Summary ==
Front Page of FTC Suit against John Deere

Apple

2025-01-17T16:48:40Z

HydrogenFluoride: added company infobox

{{Under_Development}}
Apple is a company that was founded in 1976 by Steve Jobs and Steve Wozniak. There was always a bit of a head in the clouds approach from Apple to designing things, but it seemed to work well until about the 2000's. Suddenly, there was an obsession with cutting excess weight, probably sparked about the time of the iPod, at the cost of repairability and upgradeability. Of course, the iPhone's launch would wind up staging the path of crafting the most popular consumer electronic device in the world, and smartphones now have become one of the most controversial to the right to repair community. That is normally expected to be designed with little regard to ease of independent repair. <sup>Sources?</sup>

{{InfoboxCompany
| Name = Apple
| Founded = 1976
| Industry = Consumer Electronics, Software Services, Online Services
| Official Website = https://www.apple.com/
| Logo = Apple logo black.png
}}

=== 2010's ===
Apple had numerous design failings in the 2010's, and these were often brushed under the rug, and people experiencing such an issue would be normally charged exorbitant amounts for repair. High-cost GPU failures on early 2010's MacBooks, the 2016-'17 MacBook Pro's screen cable skimping scandal, the 2019 16-inch MacBook Pro's SSD failures and more are design flaws Apple have, as they have often, dodged accountability for and continue to do.<sup>Sources?</sup>

==== Too little, too late - Attempts, or "Attempts" to do better ====
Apple have attempted recent changes to their products that have made them better, but still not on par with some other manufacturers for pro-consumer behaviour.<sup>Source?</sup> Many believe this to be driven by changing legislation.<sup>Who?</sup> Certain parts of this, certainly are.<sup>Source?</sup> This includes:

* Opening an online "self service repair" parts store.<sup>Source?</sup>
* Making the back glass of iPhones removable.<sup>Source?</sup>
* Allowing alternative app stores in an update to iOS 17, in compliance with new EU legislation.<sup>Source?</sup>
* Calibration tools for newly installed used parts in iOS 18, which sometimes work.<sup>Source?</sup>
* An upgradeable, swappable SSD in the 2024 Mac Mini - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.<sup>Sources?</sup>
* A battery removable with just a 9V battery in the 2024 [https://support.apple.com/en-us/120671 iPhone 16] and [https://support.apple.com/en-us/120671 iPhone 16 Plus].

==== OS downgrades ====
It is not possible to upgrade or downgrade an iPhone, iPad, Apple TV, etc. to an OS version other than the absolute latest. On Macs with T2 chip or Apple Silicon, the user can select from three modes of secure boot:<ref>https://support.apple.com/102522</ref>

* No security: Allow any OS to run (same as turning off secure boot on a PC)
* Medium security: Allow any OS that is signed with a secure boot certificate (default, same as turning on secure boot on a PC)
* Full security: Only allow the latest version of macOS, do not allow any other OS

iOS devices only support full security mode. The device checks for a cryptographic "[https://theapplewiki.com/wiki/APTicket ticket]", which are tied to the OS version and CPU serial number. These are provided by a server, which only provides them for the latest version (with very specific exceptions). The device refuses to boot if the ticket does not match. [https://theapplewiki.com/wiki/Firmware_downgrading Workarounds] exist, but with major caveats that are not viable for most users.<ref>https://en.wikipedia.org/wiki/SHSH_blob</ref>

Users often complain of new OS versions slowing down their device. Once a new version is installed, there is no opportunity to go back. This also restricts the user's choice to jailbreak the device, as the latest version naturally has patches for the latest jailbreak exploits. App developers also require access to earlier iOS versions to test that their app works correctly. The alternative, Xcode's iOS Simulator, is not a complete replacement for real hardware, as it does not have all features of a physical device.<ref>https://contextqa.com/test-on-ios-emulators-simulators/</ref> Instead, app developers are forced to purchase several test devices, and remember to ''never'' allow them to update.

== References ==
<references />

[[Category:Companies]]
[[Category:Apple]]

Samsung

2025-01-17T16:37:56Z

HydrogenFluoride: updated languange, and cleared up recent edits -- more is to follow

{{ToneWarning}}

'''Samsung Group''' is a multinational conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as televisions and mobile phones, as well as their home appliances such as refrigerators and washing machines.

{{InfoboxCompany
| Name = Samsung Group
| Founded = 1938
| Industry = Conglomerate
| Official Website = https://www.samsung.com/
| Logo = Samsung Black icon.png
}}

== Consumer-protection profile ==

==== Repairability ====
Concerns have been raised about Samsung's business practices regarding serviceability, which have been criticized by trade organizations such as iFixit, and Repair.org<ref name=":0">https://www.ifixit.com/News/96162/were-ending-our-samsung-collaboration</ref> as well as industry professionals such as Jesse Cruz the owner of VCC Board Repairs<ref>https://www.youtube.com/@VCCBoardRepairs</ref>, and Former technicians from Samsung's Independent Genuine Service Program, including ADRDaniel owner of Advanced Device Repair.<ref name=":1">https://www.youtube.com/watch?v=1ITmGXHSmL0&t=53s<nowiki/>- Louis reads Samsung Authorized independent service technicians' complaint about Samsung in an email from ADRdaniel</ref> <ref name=":2">https://www.youtube.com/@ADRdaniel</ref>

'''Category:''' Smartphones[[File:Alternate model numbers 2.png|Alternate model numbers on samsungparts.com self service parts store.<ref>https://samsungparts.com/products/gh82-33385a</ref>|border|thumb|363x363px]]
* The majority of Samsung Phones have components glued in place, making disassembly and reassembly difficult.<ref>https://www.ifixit.com/News/44164/what-you-should-know-before-you-fix-samsung-phones</ref><ref>https://www.theregister.com/2021/03/12/ifixit_samsung_galaxy_s21_ultra/</ref>
* Samsung has imposed strict conditions on Authorized repair vendors, such as requiring technicians to fully dismantle devices<ref>https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/</ref>, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.theverge.com/samsung/2024/5/23/24163372/samsung-repair-snitch-aftermarket-parts</ref>
* Genuine self-repair smartphone displays available through Samsung's self-service parts store<ref name=":3">https://samsungparts.com/products/gh82-33385a#</ref> are 2x times more expensive ( Samsung Genuine Part :$370.95<ref name=":3" /> Mobilesentrix: $182.02'''<ref name=":4">https://www.mobilesentrix.com/oled-assembly-without-frame-compatible-for-samsung-galaxy-s24-ultra-service-pack-all-colors</ref>''' ) than identical, new parts from third parties such as Mobilesentrix, who have '''allegedly''' purchased from Samsung's own manufacturing or service partners having 95% of the global market share of OLED display manufacturing <ref name=":4" /> <ref name=":5">https://www.ifixit.com/News/16303/samsung-iphone-x-oled-screens-too-expensive</ref> "These "service packs" from Mobilesentrix are without a doubt new OEM Samsung displays" according to a Former Samsung authorized technician<ref name=":2" /> ''"With no viable aftermarket parts and few refurbished screens to compete with, alongside control of the pricing and supply, Samsung has few reasons to make replacements affordable for phones it and its shareholders want people to keep buying new. "'' <ref name=":5" />
** Samsung's self-service repair part selection for their flagship models (such as the Galaxy S24 Ultra, for example) [[:File:No product photos.png|provide no photos]], detailed descriptions or distinction between tools<ref>https://samsungparts.com/products/gh82-33544a</ref> for these models services or parts<ref>https://samsungparts.com/products/gh59-15734a</ref> for said model.
*** Samsung's genuine-parts store lists exactly 100 sub models of Galaxy S24, using their alternate, longer, and more confusing model numbers in their part-compatibility charts. These numbers specify carrier, region, sub-region, and color distinctions, which are unnecessary for buyers of self-service parts.<ref>https://samsungparts.com/products/gh82-33385a</ref> An equally comprehensive list of all models (in the table below) from all regions lists only nine distinct models with their legible 7-digit part numbers. <ref>https://www.gsmarena.com/samsung_galaxy_s24_ultra-12771.php</ref> for the display replacement in question the part is universal to all sub models. <ref name=":4" />
{| class="wikitable"
|SM-S928B, SM-S928B/DS, SM-S928U, SM-S928U1, SM-S928W, SM-S928N, SM-S9280, SM-S928E, SM-S928E/DS
|}'''Category:''' Home appliances
* According to ifixit's documentation of Samsung repair, schematic diagrams and service parts were cited in their survey, in collaboration with PIRG<ref>https://pirg.org/campaigns/right-to-repair/</ref> and Repair.org<ref>https://www.repair.org/restricting-access</ref>, of professional repair technicians as "difficult to find service documentation" <ref name=":6">New article from ifixit

https://www.ifixit.com/News/71693/appliance-repair-pros-struggle-to-find-lg-and-samsung-documentation

The investigation by US PIRG, iFixit and Repair.org https://www.regulations.gov/comment/FTC-2022-0061-0033

Which is sourced from the below letter to the united states FTC

https://valkyrie.cdn.ifixit.com/media/2023/01/30193712/Repair-Coalition-Letter-for-FTC-Energy-Guide-Ruling-ANPR-R611004.pdf</ref>
* Repair manuals surveyed repair professionals where able to acquire from manufactures including Samsung: "Even when they get access to those manuals, technicians sometimes don’t find the information they need. Repair manuals are often lacking fault codes and schematic diagrams needed to complete repairs." <ref name=":6" />

== References ==

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]
<references />

Samsung

2025-01-17T15:52:19Z

HydrogenFluoride: changed wording to be more clear

{{ToneWarning}}

'''Samsung Group''' is a multinational conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as televisions and mobile phones, as well as their home appliances such as refrigerators and washing machines.

{{InfoboxCompany
| Name = Samsung
| Founded = 1938
| Industry = Conglomerate
| Official Website = https://www.samsung.com/
| Logo = Samsung Black icon.png
}}

== Consumer-protection profile ==

==== Repairability ====
Concerns have been raised about Samsung's business practices regarding serviceability, which have been criticized by trade organizations like iFixit, and Repair.org<ref name=":0">https://www.ifixit.com/News/96162/were-ending-our-samsung-collaboration</ref> as well as industry professionals such as Jesse Cruz the owner of VCC Board Repairs.<ref>https://www.youtube.com/@VCCBoardRepairs</ref> Former technicians from Samsung's Independent Genuine Service Program, including ADRDaniel owner of Advanced Device Repair,<ref name=":1">https://www.youtube.com/watch?v=1ITmGXHSmL0&t=53s<nowiki/>- Louis reads Samsung Authorized independent service technicians' complaint about Samsung in an email from ADRdaniel</ref> <ref name=":2">https://www.youtube.com/@ADRdaniel</ref> have described as anti-consumer<ref name=":0" /><ref name=":1" /> and anti-competitive.<ref name=":1" /><ref name=":0" />

'''Category:''' Smartphones

* The majority of Samsung Phones have components glued in place, making disassembly and reassembly difficult.<ref>https://www.ifixit.com/News/44164/what-you-should-know-before-you-fix-samsung-phones</ref><ref>https://www.theregister.com/2021/03/12/ifixit_samsung_galaxy_s21_ultra/</ref>
* Samsung has imposed strict conditions on Authorized repair vendors, such as requiring technicians to fully dismantle devices<ref>https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/</ref>, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.theverge.com/samsung/2024/5/23/24163372/samsung-repair-snitch-aftermarket-parts</ref>- a portion of Samsung's genuine parts authorized service provider contract or Independent Service Provider Network (for smartphone-repair shops) which requires complete disassembly of any devices found to contain third-party parts. This means legally, authorized service providers are contractually required to not reinstall any third-party replacement parts, which causes them, if they choose not to breach their contract, to return customers' property disassembled or to require customers to pay to have a genuine Samsung part installed, regardless of necessity. This practice causes the customers who have previously chosen to purchase non-authorized repair parts and service unexpected and undue stress in convince and repair costs.
* Genuine self-repair smartphone displays available through Samsung's self-service parts store<ref name=":3">https://samsungparts.com/products/gh82-33385a#</ref> are 2x times more expensive ( Samsung Genuine Part :$370.95<ref name=":3" /> Mobilesentrix: $182.02'''<ref name=":4">https://www.mobilesentrix.com/oled-assembly-without-frame-compatible-for-samsung-galaxy-s24-ultra-service-pack-all-colors</ref>''' ) than identical, new parts from third parties such as Mobilesentrix, who have '''allegedly''' purchased from Samsung's own manufacturing or service partners having 95% of the global market share of OLED display manufacturing <ref name=":4" /> <ref name=":5">https://www.ifixit.com/News/16303/samsung-iphone-x-oled-screens-too-expensive</ref> "These "service packs" from mobile sentrix are without a doubt new OEM samsung displays" according to a Fromer Samsung authorized technician<ref name=":2" /> ''"With no viable aftermarket parts and few refurbished screens to compete with, alongside control of the pricing and supply, Samsung has few reasons to make replacements affordable for phones it and its shareholders want people to keep buying new. "'' <ref name=":5" />
** Samsung's self-service repair part selection for their flagship models (such as the Galaxy S24 Ultra, for example) [[:File:No product photos.png|provide no photos]], detailed descriptions or distinction between tools<ref>https://samsungparts.com/products/gh82-33544a</ref> for these models services or parts<ref>https://samsungparts.com/products/gh59-15734a</ref> for said model.
*** Samsung's genuine-parts store lists exactly 100 sub models of Galaxy S24, using their alternate, longer, 14-digit, and more confusing model numbers in their part-compatibility charts. These numbers specify carrier, region, sub-region, and color distinctions, which are unnecessary information to any buyer of self-service parts.<ref>https://samsungparts.com/products/gh82-33385a</ref> An equally comprehensive list of all models (in the table below) from all regions lists only nine distinct models with their legible 7-digit part numbers: <ref>https://www.gsmarena.com/samsung_galaxy_s24_ultra-12771.php</ref> for the display replacement in question the part is universal to all submodels. <ref name=":4" />
{| class="wikitable"
|SM-S928B, SM-S928B/DS, SM-S928U, SM-S928U1, SM-S928W, SM-S928N, SM-S9280, SM-S928E, SM-S928E/DS
|}
[[File:Alternate model numbers 2.png|center|frame|alternate model numbers in samsungparts.com self service parts store.<ref>https://samsungparts.com/products/gh82-33385a</ref>]]

'''Category:''' Home appliances

* According to ifixit's documentation of Samsung repair, schematic diagrams and service parts were cited in their survey, in collaboration with PIRG<ref>https://pirg.org/campaigns/right-to-repair/</ref> and Repair.org<ref>https://www.repair.org/restricting-access</ref>, of professional repair technicians as "difficult to find service documentation" <ref name=":6">New article from ifixit

https://www.ifixit.com/News/71693/appliance-repair-pros-struggle-to-find-lg-and-samsung-documentation

The investigation by US PIRG, iFixit and Repair.org https://www.regulations.gov/comment/FTC-2022-0061-0033

Which is sourced from the below letter to the united states FTC

https://valkyrie.cdn.ifixit.com/media/2023/01/30193712/Repair-Coalition-Letter-for-FTC-Energy-Guide-Ruling-ANPR-R611004.pdf</ref>
* Repair manuals surveyed repair professionals where able to acquire from manufactures including samsung: "Even when they get access to those manuals, technicians sometimes don’t find the information they need. Repair manuals are often lacking fault codes and schematic diagrams needed to complete repairs." <ref name=":6" />

=== Examples of Anti-consumer practices ===
* Opposition of pro-consumer legislation in the United States{{Citation needed}}
* Retroactive implementation of forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software{{Citation needed}}, limiting users' legal power.
* Imposition of strict conditions on "authorized" repair vendors<ref name=":1" />, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.youtube.com/watch?v=uNIcJhy8L44&t=87s</ref> Additionally, disallowing authorized repair vendors to assist customers with filing claims or conduct repairs for in-warranty hardware issues on customers Samsung smartphones<ref name=":1" />.

Other allegations include practices such as technicians deliberately scratch customers' TVs with tools to void warranties,{{Citation needed}} and astroturfing online.{{Citation needed}} 

== References ==

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]
<references />

Samsung

2025-01-17T04:37:56Z

HydrogenFluoride: added infobox

{{ToneWarning}}

'''Samsung Group''' is a Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as Televisions, and Mobile Phones, as well as their home appliances such as Refrigerators, and Washing Machines.

{{InfoboxCompany
| Name = Samsung
| Founded = 1938
| Industry = Conglomerate
| Official Website = https://www.samsung.com/
| Logo = Samsung Black icon.png
}}

== Consumer Protection Profile ==

==== Repairability ====
'''Status:''' Concerns

* The majority of Samsung Phones have components glued in place, making disassembly, and reassembly difficult.<ref>https://www.ifixit.com/News/44164/what-you-should-know-before-you-fix-samsung-phones</ref><ref>https://www.theregister.com/2021/03/12/ifixit_samsung_galaxy_s21_ultra/</ref>
* Samsung has imposed strict conditions on Authorized repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.theverge.com/samsung/2024/5/23/24163372/samsung-repair-snitch-aftermarket-parts</ref>

Concerns have been raised over Samsung's business practices that some  have described of as Anti-consumer{{Citation needed}}, and Anti-competitive.{{Citation needed}}

=== Examples of Anti-consumer practices ===
<ul>
<li> Oposition of pro-consumer legislation in the United States{{Citation needed}}</li>
<li> Retroactive implementation of forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software{{Citation needed}}, limiting users' legal power. </li>
<li> Imposition of strict conditions on "authorized" repair vendors{{Citation needed}}, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.</li>
</ul>
Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online. 

== References ==

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]

Samsung

2025-01-17T04:36:17Z

HydrogenFluoride: working on reformatting, and adding citations

{{ToneWarning}}

'''Samsung Group''' is a Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. The company is best known to consumers for their electronics such as Televisions, and Mobile Phones, as well as their home appliances such as Refrigerators, and Washing Machines.

== Consumer Protection Profile ==

==== Repairability ====
'''Status:''' Concerns

* The majority of Samsung Phones have components glued in place, making disassembly, and reassembly difficult.<ref>https://www.ifixit.com/News/44164/what-you-should-know-before-you-fix-samsung-phones</ref><ref>https://www.theregister.com/2021/03/12/ifixit_samsung_galaxy_s21_ultra/</ref>
* Samsung has imposed strict conditions on Authorized repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.<ref>https://www.theverge.com/samsung/2024/5/23/24163372/samsung-repair-snitch-aftermarket-parts</ref>

Concerns have been raised over Samsung's business practices that some  have described of as Anti-consumer{{Citation needed}}, and Anti-competitive.{{Citation needed}}

=== Examples of Anti-consumer practices ===
<ul>
<li> Oposition of pro-consumer legislation in the United States{{Citation needed}}</li>
<li> Retroactive implementation of forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software{{Citation needed}}, limiting users' legal power. </li>
<li> Imposition of strict conditions on "authorized" repair vendors{{Citation needed}}, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.</li>
</ul>
Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online. 

== References ==

# https://www.youtube.com/watch?v=cyWlACuhqNg
# https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/
# https://www.ibtimes.com/samsung-caught-astroturfing-taiwanese-ftc-fines-galaxy-s4-maker-340000-fake-negative-reviews-htc

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]

Template:InfoboxCompany

2025-01-17T03:37:21Z

HydrogenFluoride: founding year --> founded

<includeonly>
<div style="background: #eee;border: 1px solid #aaa; float: right; margin: 0 0 1em 1em; padding: 0.5em; width: 400px;">

<div style="font-size: 2em; text-align: center; border-bottom: 1px solid #ccc; padding-bottom: .25em;"> {{{Title|{{PAGENAME}}}}} </div>

<div style="text-align: center; padding-top: .2em;">[[File:{{{Logo}}}|200px]]</div>

<table style="width:100%;">

<tr>
<th colspan=2 style="text-align: left; border-bottom: 1px solid #ccc; font-size:125%; padding-top: 1.5em;">Basic Information</th>
</tr>

<tr>
<th>{{nowrap|Founded}}</th>
<td>{{{Founded}}}</td>
</tr>

<tr>
<th>{{nowrap|Industry}}</th>
<td>{{{Industry}}}</td>
</tr>

<tr>
<th>{{nowrap|Official Website}}</th>
<td>{{nowrap|{{{Official Website}}}}}</td>
</tr>

</table>

</div>
</includeonly>

<noinclude>

== Usage ==
To have this infobox appear to the right of the page:
{{InfoboxCompany
| Company = Company Name
| Founded = 2000
| Industry = Industrial
| Official Website = somewebsite.somewhere
| Logo= QuestionMark.svg
}}
add this to the page with the text you wish to appear on the box when using the source editor.
<pre>
<nowiki>
{{InfoboxCompany
| Company =
| Founded =
| Industry =
| Official Website =
| Logo=
}}
</nowiki>
</pre>

== Template Data ==
<templatedata>
{
"params": {
"Name": {
"type": "string",
"description": "Name of Company",
"required": true
},
"Founded": {
"type": "string",
"description": "What year was the company founded",
"required": true
},
"Industry": {
"type": "string",
"description": "conglomerate, electronics manufacturer",
"example": "Electronics, EV's, Esc",
"required": true
},
"Official Website": {
"type": "string",
"description": "Website of the company.",
"required": true
},
"Logo": {
"description": "The logo accociated with the company.",
"example": "filename.[jpg|png|svg]",
"type": "wiki-file-name",
"autovalue": "QuestionMark.svg",
"default": "QuestionMark.svg",
"required": true
}
},
"description": "This is a a simple information box to use in product line articles.\nParameters are the information displayed on the infobox.",
"format": "block"
}
</templatedata>
</noinclude>

Template:InfoboxCompany

2025-01-17T03:35:54Z

HydrogenFluoride: Created page so that the company infobox will show up on the right side

<includeonly>
<div style="background: #eee;border: 1px solid #aaa; float: right; margin: 0 0 1em 1em; padding: 0.5em; width: 400px;">

<div style="font-size: 2em; text-align: center; border-bottom: 1px solid #ccc; padding-bottom: .25em;"> {{{Title|{{PAGENAME}}}}} </div>

<div style="text-align: center; padding-top: .2em;">[[File:{{{Logo}}}|200px]]</div>

<table style="width:100%;">

<tr>
<th colspan=2 style="text-align: left; border-bottom: 1px solid #ccc; font-size:125%; padding-top: 1.5em;">Basic Information</th>
</tr>

<tr>
<th>{{nowrap|Founded Year}}</th>
<td>{{{Founded}}}</td>
</tr>

<tr>
<th>{{nowrap|Industry}}</th>
<td>{{{Industry}}}</td>
</tr>

<tr>
<th>{{nowrap|Official Website}}</th>
<td>{{nowrap|{{{Official Website}}}}}</td>
</tr>

</table>

</div>
</includeonly>

<noinclude>

== Usage ==
To have this infobox appear to the right of the page:
{{InfoboxCompany
| Company = Company Name
| Founded = 2000
| Industry = Industrial
| Official Website = somewebsite.somewhere
| Logo= QuestionMark.svg
}}
add this to the page with the text you wish to appear on the box when using the source editor.
<pre>
<nowiki>
{{InfoboxCompany
| Company =
| Founded =
| Industry =
| Official Website =
| Logo=
}}
</nowiki>
</pre>

== Template Data ==
<templatedata>
{
"params": {
"Name": {
"type": "string",
"description": "Name of Company",
"required": true
},
"Founded": {
"type": "string",
"description": "What year was the company founded",
"required": true
},
"Industry": {
"type": "string",
"description": "conglomerate, electronics manufacturer",
"example": "Electronics, EV's, Esc",
"required": true
},
"Official Website": {
"type": "string",
"description": "Website of the company.",
"required": true
},
"Logo": {
"description": "The logo accociated with the company.",
"example": "filename.[jpg|png|svg]",
"type": "wiki-file-name",
"autovalue": "QuestionMark.svg",
"default": "QuestionMark.svg",
"required": true
}
},
"description": "This is a a simple information box to use in product line articles.\nParameters are the information displayed on the infobox.",
"format": "block"
}
</templatedata>
</noinclude>

File:Samsung Black icon.png

2025-01-17T03:01:08Z

HydrogenFluoride: Samsung Group Logo

== Summary ==
Samsung Group Logo

User:HydrogenFluoride

2025-01-16T18:32:28Z

HydrogenFluoride: Created page with "I am passionate about fighting for consumer rights, especially right to repair. Louis has helped me to make good decisions when purchasing products and also given some great life advice, and this is one way to try and pay him back for all the work that he has done. He also got me back into koi :D."

I am passionate about fighting for consumer rights, especially right to repair. Louis has helped me to make good decisions when purchasing products and also given some great life advice, and this is one way to try and pay him back for all the work that he has done. He also got me back into koi :D.

Amazon

2025-01-16T18:18:05Z

HydrogenFluoride: /* Controversies */ removed loaded words in litterbox controversy

{{StubNotice}}

Amazon.com, Inc. is a global leader in e-commerce, cloud computing, and digital streaming, founded in 1994 by Jeff Bezos. Originally launched as an online bookstore, Amazon quickly expanded into a marketplace offering a wide range of products, including electronics, clothing, household goods, and groceries. Today, it is one of the largest companies in the world, with a dominant presence in retail, technology, and logistics.

In addition to its e-commerce platform, Amazon is a major player in cloud computing through Amazon Web Services (AWS), which provides cloud infrastructure and services to businesses globally. The company also offers a variety of digital services, such as Amazon Prime, which provides streaming video and music, and Alexa, its voice-activated virtual assistant. Amazon has also developed consumer products like the Kindle e-reader, Fire tablets, and Echo smart speakers.

Amazon has faced significant scrutiny and criticism, particularly concerning its treatment of workers, marketplace practices, data privacy issues, and its impact on small businesses. It has been involved in various regulatory and legal challenges related to anti-competitive behavior, safety, and consumer protection, with calls for increased oversight on its business operations.

== Controversies ==
Amazon has been involved in numerous controversies. Below is a listing of every relevant controversy documented on this wiki: 
{| class="wikitable"
|+
!Controversy
!Year
!Background Info
!Aftermath
!Related Article
!Related Video(s)
|-
|Amazon sells dangerous litterboxes
|2024
|Amazon sold litterboxes that were designed in a unsafe way that led to the deaths of multiple cats, and posed a danger to young children.
|Unknown.
|
|<ref group="Video References">https://youtube.com/watch?v=p6Y19nSPvC4</ref>
|-
|Amazon adds ads to premium subscription
|2023, 2024
|
|Continues to occur.
|
|<ref group="Video References">https://youtube.com/watch?v=RSi6g5-xUaY</ref> <ref group="Video References">https://youtube.com/watch?v=ua_QL9YysHQ</ref> <ref group="Video References">https://youtube.com/watch?v=VLFpU9aqtXc</ref>
|-
|Amazon sells faulty/fake Toshiba Hard Drives
|2024
|
|Unknown
|
|<ref group="Video References">https://youtube.com/watch?v=DeUNC7z5MM0</ref>
|-
|Amazon allows fraudulent listings
|2014 - 2024
|
|Fraudulent listings continue to be added, some removed.
|
|<ref group="Video References">https://youtube.com/watch?v=qZCMislL6_I</ref> <ref group="Video References">https://youtube.com/watch?v=7trdHLtsFKM</ref> <ref group="Video References">https://youtube.com/watch?v=B90_SNNbcoU</ref> <ref group="Video References">https://youtube.com/watch?v=DiKflg8Uko4</ref> <ref group="Video References">https://youtube.com/watch?v=y83BS_mK9GE</ref> <ref group="Video References">https://youtube.com/watch?v=Rhb0ID9z4aE</ref> <ref group="Video References">https://youtube.com/watch?v=XZNn2mO3dNQ</ref> <ref>https://youtube.com/watch?v=C0YNLWdj9sQ</ref>
|-
|Amazon allows sellers to bribe customers for better ratings.
|2024
|
|Continues to occur.
|
|<ref group="Video References">https://youtube.com/watch?v=eS698R-bxuc</ref>
|-
|Amazon has bad marketplace algorithms.
|2023, 24
|
|Algorithms still seem to be nonbeneficial.
|
|<ref group="Video References">https://youtube.com/watch?v=tAaSXz8CBMc</ref>
|-
|Amazon trashes refurbished market.
|2022, 2023
|
|Unknown
|
|<ref group="Video References">https://youtube.com/watch?v=h3qgbvq2SWs</ref> <ref group="Video References">https://youtube.com/watch?v=qzUXmeaZsIQ</ref>
|-
|Amazon wrongfully deletes accounts.
|2023
|
|Some accounts reinstated.
|
|<ref group="Video References">https://youtube.com/watch?v=Kcohq313q00</ref> <ref group="Video References">https://youtube.com/watch?v=SyEgD-5GK9c</ref> <ref group="Video References">https://youtube.com/watch?v=NfiIXooD77s</ref>
|-
|Amazon engages in anticompetitive behavior
|2021, 2022
|
|Unknown
|
|<ref group="Video References">https://youtube.com/watch?v=YBJoSGWdP0Y</ref> <ref group="Video References">https://youtube.com/watch?v=XCLx4mVJ4gk</ref>
|}

=== All Louis Rossmann videos covering Amazon:  ===
<references group="Video References" />

=== General References: ===
<references />

[[Category:Companies]]
[[Category:Amazon]]
[[Category:Articles in need of additional work]]

Samsung

2025-01-16T18:08:08Z

HydrogenFluoride: /* Summary of Anti-consumer practices */ removed loaded word

{{ToneWarning}}

Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Concerns have been made over Samsung's business practices that some have described of as Anti-consumer, and Anti-competitive.

=== Summary of Anti-consumer practices ===
Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.

Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online.

== References ==

# https://www.youtube.com/watch?v=cyWlACuhqNg
# https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/
# https://www.ibtimes.com/samsung-caught-astroturfing-taiwanese-ftc-fines-galaxy-s4-maker-340000-fake-negative-reviews-htc

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]

Samsung

2025-01-16T17:54:16Z

HydrogenFluoride: /* Summary of Anti-consumer practices */ changed tone to be more neutral

{{ToneWarning}}

Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Concerns have been made over Samsung's business practices that some have described of as Anti-consumer, and Anti-competitive.

=== Summary of Anti-consumer practices ===
Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.

Other allegations include unethical practices like paying technicians to deliberately damage customers' TVs with tools to void warranties, and astroturfing online.

== References ==

# https://www.youtube.com/watch?v=cyWlACuhqNg
# https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/
# https://www.ibtimes.com/samsung-caught-astroturfing-taiwanese-ftc-fines-galaxy-s4-maker-340000-fake-negative-reviews-htc

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]

Samsung

2025-01-16T17:49:28Z

HydrogenFluoride: /* Summary of Anti-consumer practices */ Rewrote to have a more neutral tone, and added references

{{ToneWarning}}

Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Samsung's Anti-consumer, and Anti-competitive business practices have raised numerous concerns over the years.

=== Summary of Anti-consumer practices ===
Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.

Other allegations include unethical practices like paying technicians to deliberately damage customers' TVs with tools to void warranties, and astroturfing online.

== References ==

# https://www.youtube.com/watch?v=cyWlACuhqNg
# https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/
# https://www.ibtimes.com/samsung-caught-astroturfing-taiwanese-ftc-fines-galaxy-s4-maker-340000-fake-negative-reviews-htc

[[Category:Companies]]
[[Category:Samsung]]
[[Category:Articles in need of additional work]]

Apple

2025-01-16T17:24:36Z

HydrogenFluoride: /* 2010's */ Adjusted sentence structure such as "apple are a company" ---> apple is a company"

{{Under_Development}}
Apple is a company that was founded in 1976 by Steve Jobs and Steve Wozniak. There was always a bit of a head in the clouds approach from Apple to designing things, but it seemed to work well until about the 2000's. Suddenly, there was an obsession with cutting excess weight, probably sparked about the time of the iPod, at the cost of repairability and upgradeability. Of course, the iPhone's launch would wind up staging the path of crafting the most popular consumer electronic device in the world, and smartphones now have become one of the most controversial to the right to repair community. That is normally expected to be designed with little regard to ease of independent repair. <sup>Sources?</sup>

=== 2010's ===
Apple had numerous design failings in the 2010's, and these were often brushed under the rug, and people experiencing such an issue would be normally charged exorbitant amounts for repair. High-cost GPU failures on early 2010's MacBooks, the 2016-'17 MacBook Pro's screen cable skimping scandal, the 2019 16-inch MacBook Pro's SSD failures and more are design flaws Apple have, as they have often, dodged accountability for and continue to do.<sup>Sources?</sup>

==== Too little, too late - Attempts, or "Attempts" to do better ====
Apple have attempted recent changes to their products that have made them better, but still not on par with some other manufacturers for pro-consumer behaviour.<sup>Source?</sup> Many believe this to be driven by changing legislation.<sup>Who?</sup> Certain parts of this, certainly are.<sup>Source?</sup> This includes:

* Opening an online "self service repair" parts store.<sup>Source?</sup>
* Making the back glass of iPhones removable.<sup>Source?</sup>
* Allowing alternative app stores in an update to iOS 17, in compliance with new EU legislation.<sup>Source?</sup>
* Calibration tools for newly installed used parts in iOS 18, which sometimes work.<sup>Source?</sup>
* An upgradeable, swappable SSD in the 2024 Mac Mini - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.<sup>Sources?</sup>
* A battery removable with just a 9V battery in the 2024 iPhone 16 and 16 Plus.<sup>Source?</sup>

==== OS downgrades ====
It is not possible to upgrade or downgrade an iPhone, iPad, Apple TV, etc. to an OS version other than the absolute latest. On Macs with T2 chip or Apple Silicon, the user can select from three modes of secure boot:<ref>https://support.apple.com/102522</ref>

* No security: Allow any OS to run (same as turning off secure boot on a PC)
* Medium security: Allow any OS that is signed with a secure boot certificate (default, same as turning on secure boot on a PC)
* Full security: Only allow the latest version of macOS, do not allow any other OS

iOS devices only support full security mode. The device checks for a cryptographic "[https://theapplewiki.com/wiki/APTicket ticket]", which are tied to the OS version and CPU serial number. These are provided by a server, which only provides them for the latest version (with very specific exceptions). The device refuses to boot if the ticket does not match. [https://theapplewiki.com/wiki/Firmware_downgrading Workarounds] exist, but with major caveats that are not viable for most users.<ref>https://en.wikipedia.org/wiki/SHSH_blob</ref>

Users often complain of new OS versions slowing down their device. Once a new version is installed, there is no opportunity to go back. This also restricts the user's choice to jailbreak the device, as the latest version naturally has patches for the latest jailbreak exploits. App developers also require access to earlier iOS versions to test that their app works correctly. The alternative, Xcode's iOS Simulator, is not a complete replacement for real hardware, as it does not have all features of a physical device.<ref>https://contextqa.com/test-on-ios-emulators-simulators/</ref> Instead, app developers are forced to purchase several test devices, and remember to ''never'' allow them to update.

== References ==
<references />

[[Category:Companies]]
[[Category:Apple]]