Consumer Rights Wiki - User contributions [en]

Axis

2025-01-16T18:05:35Z

ITguy: /* References */ Updated missing archived reference link

Axis, a video surveillance company, was founded in 1984 and is headquartered in Lund, Sweden. It has around 4,000 employees in over 50 countries.<ref>Axis website, https://www.axis.com/en-us/about-axis

Archived link to Axis website, https://archive.ph/8oCS2</ref>

=== Axis Companion Classic ===
Released in 2016<ref name=":0">Companion software release notes, https://www.axis.com/ftp/pub_soft/cam_srv/cam_companion/latest/relnote.txt

Archived, https://archive.ph/RNJ8J</ref>, Axis Companion Classic (formerly just Axis Companion) was a freely provided software for Axis account owners to be able to setup, configure, and manage cameras on the network. It also allowed a remote viewing feature for an iOS or Android Companion app to be able to view camera feeds remotely.

==== Removal of Remote Access Support ====
Axis signaled that they would be removing remote access for any new sites created after 2023-03-31<ref name=":0" />. Their software was updated in version 3.74.000 (released on 2023-03-15) to notify customers. <ref name=":1">Axis Companion FTP download site, [https://www.axis.com/ftp/pub_soft/cam_srv/cam_companion/]

Archived, [https://archive.ph/ebg4g]</ref>

When version 3.75.000 was released on 2023-03-24<ref name=":1" />, '''the only change was to prevent users from being able to enable remote access to camera feeds for new sites.'''

<blockquote>Release Notes:

''Changes since 3.75.000''

''========================''

''No Secure Remote Access on new sites created after 2023-03-31.''</blockquote>

If a consumer never updated to this or later versions, all remote access would continue to work and consumers could continue to create new sites without restriction. <ref name=":0" />

=== Axis Companion ===
As part of their efforts to upgrade software while retaining legacy setups Axis created Axis Companion after renaming the previous Companion to Companion Classic.

==== Removal of 3rd-Party SD Card support ====
Starting June 27, 2024, Axis removed support for any new device configurations in Companion with 3rd-Party SD Cards. <ref>Policy update regarding 3rd Party SD Cards, https://www.axis.com/dam/public/11/2e/29/axis-surveillance-cards-now-required-en-US-443994.pdf

Archived, https://archive.ph/uHiaB</ref>

=== Axis SD Cards ===
Axis sells proprietary SD Cards. They claim that their cards are specially designed for reliability<ref>NetworkWebcams.co.uk article to explain pricing https://www.networkwebcams.co.uk/blog/why-use-axis-sd-surveillance-cards-in-ip-cameras/</ref> and offer a 5 year warranty for them.<ref>Axis 256GB SD Card Page (Archived), https://web.archive.org/web/20240120015558/https://www.axis.com/products/axis-surveillance-card-256-gb</ref><ref>Technical Datasheet of Axis 256GB SD Card https://www.axis.com/dam/public/55/dd/19/datasheet-axis-surveillance-card-256-gb-en-US-417022.pdf</ref> As of 2025, Axis' SD cards are roughly 5 times as expensive as a comparable 3rd Party SD Card<ref>Pricing 256GB Axis SD Card, https://archive.ph/nS3l4

Pricing 256GB Samsung SD Card, https://archive.ph/CM2z8</ref> and is required for all new setups on their "free" platform Camera Station Edge<ref>FAQ for Axis Edge, https://faq.axis.com/s/article/third-party-sd-cards-as-recording-storage-in-my-vms-solution?language=en_US</ref>.

=== References ===
<references />

Axis

2025-01-16T17:55:59Z

ITguy: Formatting changes for readability

Axis, a video surveillance company, was founded in 1984 and is headquartered in Lund, Sweden. It has around 4,000 employees in over 50 countries.<ref>Axis website, https://www.axis.com/en-us/about-axis

Archived link to Axis website, https://archive.ph/8oCS2</ref>

=== Axis Companion Classic ===
Released in 2016<ref name=":0">Companion software release notes, https://www.axis.com/ftp/pub_soft/cam_srv/cam_companion/latest/relnote.txt

Archived, ___</ref>, Axis Companion Classic (formerly just Axis Companion) was a freely provided software for Axis account owners to be able to setup, configure, and manage cameras on the network. It also allowed a remote viewing feature for an iOS or Android Companion app to be able to view camera feeds remotely.

==== Removal of Remote Access Support ====
Axis signaled that they would be removing remote access for any new sites created after 2023-03-31<ref name=":0" />. Their software was updated in version 3.74.000 (released on 2023-03-15) to notify customers. <ref name=":1">Axis Companion FTP download site, [https://www.axis.com/ftp/pub_soft/cam_srv/cam_companion/]

Archived, [https://archive.ph/ebg4g]</ref>

When version 3.75.000 was released on 2023-03-24<ref name=":1" />, '''the only change was to prevent users from being able to enable remote access to camera feeds for new sites.'''

<blockquote>Release Notes:

''Changes since 3.75.000''

''========================''

''No Secure Remote Access on new sites created after 2023-03-31.''</blockquote>

If a consumer never updated to this or later versions, all remote access would continue to work and consumers could continue to create new sites without restriction. <ref name=":0" />

=== Axis Companion ===
As part of their efforts to upgrade software while retaining legacy setups Axis created Axis Companion after renaming the previous Companion to Companion Classic.

==== Removal of 3rd-Party SD Card support ====
Starting June 27, 2024, Axis removed support for any new device configurations in Companion with 3rd-Party SD Cards. <ref>Policy update regarding 3rd Party SD Cards, https://www.axis.com/dam/public/11/2e/29/axis-surveillance-cards-now-required-en-US-443994.pdf

Archived, https://archive.ph/uHiaB</ref>

=== Axis SD Cards ===
Axis sells proprietary SD Cards. They claim that their cards are specially designed for reliability<ref>NetworkWebcams.co.uk article to explain pricing https://www.networkwebcams.co.uk/blog/why-use-axis-sd-surveillance-cards-in-ip-cameras/</ref> and offer a 5 year warranty for them.<ref>Axis 256GB SD Card Page (Archived), https://web.archive.org/web/20240120015558/https://www.axis.com/products/axis-surveillance-card-256-gb</ref><ref>Technical Datasheet of Axis 256GB SD Card https://www.axis.com/dam/public/55/dd/19/datasheet-axis-surveillance-card-256-gb-en-US-417022.pdf</ref> As of 2025, Axis' SD cards are roughly 5 times as expensive as a comparable 3rd Party SD Card<ref>Pricing 256GB Axis SD Card, https://archive.ph/nS3l4

Pricing 256GB Samsung SD Card, https://archive.ph/CM2z8</ref> and is required for all new setups on their "free" platform Camera Station Edge<ref>FAQ for Axis Edge, https://faq.axis.com/s/article/third-party-sd-cards-as-recording-storage-in-my-vms-solution?language=en_US</ref>.

=== References ===
<references />

Axis

2025-01-16T17:54:41Z

ITguy: Fleshed out main points of Remote Access Removal and Proprietary SD Card requirements with sources

Axis, a video surveillance company, was founded in 1984 and is headquartered in Lund, Sweden. It has around 4,000 employees in over 50 countries.<ref>Axis website, https://www.axis.com/en-us/about-axis

Archived link to Axis website, https://archive.ph/8oCS2</ref>

=== Axis Companion Classic ===
Released in 2016<ref name=":0">Companion software release notes, https://www.axis.com/ftp/pub_soft/cam_srv/cam_companion/latest/relnote.txt

Archived, ___</ref>, Axis Companion Classic (formerly just Axis Companion) was a freely provided software for Axis account owners to be able to setup, configure, and manage cameras on the network. It also allowed a remote viewing feature for an iOS or Android Companion app to be able to view camera feeds remotely.

==== Removal of Remote Access Support ====
Axis signaled that they would be removing remote access for any new sites created after 2023-03-31<ref name=":0" />. Their software was updated in version 3.74.000 (released on 2023-03-15) to notify customers. <ref name=":1">Axis Companion FTP download site, [https://www.axis.com/ftp/pub_soft/cam_srv/cam_companion/]

Archived, [https://archive.ph/ebg4g]</ref>

When version 3.75.000 was released on 2023-03-24<ref name=":1" />, '''the only change was to prevent users from being able to enable remote access to camera feeds for new sites.'''

<blockquote>Release Notes:

''Changes since 3.75.000''
''========================''
''No Secure Remote Access on new sites created after 2023-03-31.''</blockquote>

If a consumer never updated to this or later versions, all remote access would continue to work and consumers could continue to create new sites without restriction. <ref name=":0" />

=== Axis Companion ===
As part of their efforts to upgrade software while retaining legacy setups Axis created Axis Companion after renaming the previous Companion to Companion Classic.

==== Removal of 3rd-Party SD Card support ====
Starting June 27, 2024, Axis removed support for any new device configurations in Companion with 3rd-Party SD Cards. <ref>Policy update regarding 3rd Party SD Cards, https://www.axis.com/dam/public/11/2e/29/axis-surveillance-cards-now-required-en-US-443994.pdf

Archived, https://archive.ph/uHiaB</ref>

=== Axis SD Cards ===
Axis sells proprietary SD Cards. They claim that their cards are specially designed for reliability<ref>NetworkWebcams.co.uk article to explain pricing https://www.networkwebcams.co.uk/blog/why-use-axis-sd-surveillance-cards-in-ip-cameras/</ref> and offer a 5 year warranty for them.<ref>Axis 256GB SD Card Page (Archived), https://web.archive.org/web/20240120015558/https://www.axis.com/products/axis-surveillance-card-256-gb</ref><ref>Technical Datasheet of Axis 256GB SD Card https://www.axis.com/dam/public/55/dd/19/datasheet-axis-surveillance-card-256-gb-en-US-417022.pdf</ref> As of 2025, Axis' SD cards are roughly 5 times as expensive as a comparable 3rd Party SD Card<ref>Pricing 256GB Axis SD Card, https://archive.ph/nS3l4

Pricing 256GB Samsung SD Card, https://archive.ph/CM2z8</ref> and is required for all new setups on their "free" platform Camera Station Edge<ref>FAQ for Axis Edge, https://faq.axis.com/s/article/third-party-sd-cards-as-recording-storage-in-my-vms-solution?language=en_US</ref>.

<references />

Axis

2025-01-16T13:34:11Z

ITguy: Created page

Axis, a video surveillance company, was founded in 1984 and is headquartered in Lund, Sweden. It has around 4,000 employees in over 50 countries.