Consumer Rights Wiki - User contributions [en]

User:Csfore

2025-09-05T15:49:24Z

JackFromWisconsin: Add edit that got caught in edit filter

Hello!

I am a Gentoo Wiki [https://wiki.gentoo.org/wiki/User:Csfore contributor], one of the few authorized non-dev Gentoo Handbook [https://wiki.gentoo.org/wiki/Project:Handbook#Trusted_community_contributors editors], and soon-to-be Gentoo [https://bugs.gentoo.org/951974 developer] for the Security (and hopefully) Wiki projects.

I've written MW templates for the Gentoo wiki so feel free to reach out if you have any any cool template ideas! I'll try to help out here if I have the time but I can be pretty busy with college and Gentoo development.

My Discord and IRC handle are the same as my wiki name (lowercased).

TikTok and AI-powered ad tracking

2025-09-05T15:02:38Z

JackFromWisconsin: re add cargo box

{{StubNotice}}

{{DISPLAYTITLE:TikTok AI- Powered Tracking: Insight Spotlight and Content Suite}}
{{IncidentCargo
|Company=TikTok Inc.
|StartDate=2025-06-03
|Status=Active
|ProductLine=Tiktok Inc., TikTok One, Insight Spotlight, Content Suite
|ArticleType=Service
|Type=Privacy
|Description=In 2025, TikTok unveiled new AI-driven tools like Insight Spotlight and Content Suite that are AI-powered trackers for the purpose of advertisement.
}}
In 2025, TikTok unveiled new AI-driven tools like Insight Spotlight and Content Suite<ref>{{Cite news |last=Sato |first=Mia |date=June 4, 2025 |title=TikTok will give advertisers even more data on trends and users |url=https://www.theverge.com/news/678255/tiktok-advertiser-summit-ai-targeting-data-seo |access-date=2025-09-01 |work=The Verge}}</ref><ref name=":0">{{Cite web |last=TikTok Inc. |date=2025-06-03 |title=Insights Spotlight: Stay Ahead Of Trends |url=https://ads.tiktok.com/business/en-US/blog/insights-spotlight-trends-tool |access-date=2025-09-01 |website=TikTok}}</ref><ref name=":1">{{Cite web |last=TikTok Inc. |date=2025-06-03 |title=Content Suite: Find & Amplify The Best UGC |url=https://ads.tiktok.com/business/en-US/blog/content-suite-creator-ugc-library |access-date=2025-09-01 |website=TikTok}}</ref>, designed to help brands target users with unprecedented and invasive precision. However, while TikTok highlights the benefits for advertisers and engagement, the changes raise even more concerns about data harvesting, privacy, and the ethical use of user-generated content.

==Overview==
In June 2025, TikTok announced a series of new features aimed at enhancing advertiser capabilities. These features include ''Insight Spotlight''<ref name=":0" />, which analyses user demographics, search behaviors, and viewing trends to generate AI-powered ad suggestions for brands and companies. In addition to this, ''Content Suite''<ref name=":1" /> has been introduced, which filters user-generated videos mentioning a brand or product for potential conversion into advertisement. These tools, according to TikTok, will allow companies to understand “... what matters to viewers and what will make them stop and watch”<ref name=":0" />. Furthermore, increase engagement with users of the application by aligning ads with real-time cultural trends. However, critics argue that the increased data harvesting and reliance on user interactions for targeted advertising deepens existing concerns about privacy, transparency, and the commodification of sensitive or socially significant movements<ref name=":2">{{Cite web |last=Incogni Research |date=2025-08-05 |title=10 popular apps that collect extensive personal data on Americans are foreign-owned |url=https://blog.incogni.com/popular-foreign-apps/ |access-date=2025-09-01 |website=Blog Incogni}}</ref>. As TikTok already collects more than two dozen categories of user data, including personal identifiers, browsing history, and in-app activity, consumer advocates have called for greater accountability and clearer user control over how this information is gathered and used<ref name=":2" />.

==Community Concerns==
Criticism of TikTok’s expanded advertiser tools has centered on data privacy and the overwhelming extent of information collected from users<ref>{{Cite news |last=Laurinavičius |first=Rokas |last2=Baliūnaitė |first2=Ilona |date=Jun 25, 2020 |title=Guy Who Reverse-Engineered TikTok Reveals The Scary Things He Learned, Advises People To Stay Away From It |url=https://www.boredpanda.com/tik-tok-reverse-engineered-data-information-collecting/ |access-date=2025-09-05 |work=BoredPanda}}</ref><ref>{{Cite web |last=Klais |first=Brian |date=2022-01-20 |title=New Research Across 200 iOS Apps Hints that Surveillance Marketing is Still Going Strong |url=https://app.urlgeni.us/blog/new-research-across-200-ios-apps-hints-surveillance-marketing-may-still-be-going-strong |access-date=2025-09-05 |website=URL Genius}}</ref><ref>{{Cite news |last=Huddleston Jr |first=Tom |date=Feb 8 2022 |title=TikTok shares your data more than any other social media app — and it’s unclear where it goes, study says |url=https://www.cnbc.com/2022/02/08/tiktok-shares-your-data-more-than-any-other-social-media-app-study.html |access-date=2025-09-05 |work=CNBC}}</ref>. A 2025 report by Incogni Research in August identified TikTok as the most data-hungry major social media platform, noting that it collects over two dozen categories of personal data, including names, addresses, phone numbers, financial information, in-app messages, photos, videos, browsing history, and device identifiers<ref name=":2" />. Six of these categories — including names, addresses, and user-generated content — are shared with third-party entities for purposes such as targeted advertising<ref name=":2" />.

These are just some of the data-categories TikTok collects from its users<ref name=":2" />:

*Approximate Location
*Name
*User Identification
*Email
*Address
*Phone Number
*User Payment Information
*Other Financial Information
*Purchase History
*In-App Messages
*Photo’s
*Video’s
*Sound Recordings
*Contacts
*App Interactions
*In-App Searches
*Web-Browsing History
*Crash Logs
*Diagnostics
*Device & Other ID’s

Additionally, sharing six of these data-collects with third-party entities for numerous reasons including to assist in advertisement targeting, these include<ref name=":2" />:

*Name,
*Identification (residential address and phone number),
*Photos,
*Videos,
*Sound/voice recordings
*Other user-generated content.

With the rollout of AI features like Insight Spotlight, which incorporates search history, in-app activity, and engagement patterns, advocates have raised concerns about the degree of surveillance required to fuel such tools<ref name=":3">{{Cite news |last=Ahmed |first=Deeba |date=2025-08-25 |title=Study Reveals TikTok, Alibaba, Temu Collect Extensive User Data in America |url=https://hackread.com/study-tiktok-alibaba-temu-collect-us-user-data/ |access-date=2025-09-01 |work=HackRead}}</ref>. According to Incogni’s Head, Darius Belejevas, “Many of these apps are quietly collecting and sharing personal information like names, addresses, and approximate locations, leaving users extremely vulnerable to third-party breaches…People deserve to know how and where their information is being used, along with ways to manage or prevent that use,”<ref name=":3" />.

==References==
{{reflist}}

TikTok and AI-powered ad tracking

2025-09-05T14:57:53Z

JackFromWisconsin: add edit by User:Salvatore (caught in the edit filter)

{{StubNotice}}

{{DISPLAYTITLE:TikTok AI- Powered Tracking: Insight Spotlight and Content Suite}}

In 2025, TikTok unveiled new AI-driven tools like Insight Spotlight and Content Suite<ref>{{Cite news |last=Sato |first=Mia |date=June 4, 2025 |title=TikTok will give advertisers even more data on trends and users |url=https://www.theverge.com/news/678255/tiktok-advertiser-summit-ai-targeting-data-seo |access-date=2025-09-01 |work=The Verge}}</ref><ref name=":0">{{Cite web |last=TikTok Inc. |date=2025-06-03 |title=Insights Spotlight: Stay Ahead Of Trends |url=https://ads.tiktok.com/business/en-US/blog/insights-spotlight-trends-tool |access-date=2025-09-01 |website=TikTok}}</ref><ref name=":1">{{Cite web |last=TikTok Inc. |date=2025-06-03 |title=Content Suite: Find & Amplify The Best UGC |url=https://ads.tiktok.com/business/en-US/blog/content-suite-creator-ugc-library |access-date=2025-09-01 |website=TikTok}}</ref>, designed to help brands target users with unprecedented and invasive precision. However, while TikTok highlights the benefits for advertisers and engagement, the changes raise even more concerns about data harvesting, privacy, and the ethical use of user-generated content.

==Overview==
In June 2025, TikTok announced a series of new features aimed at enhancing advertiser capabilities. These features include ''Insight Spotlight''<ref name=":0" />, which analyses user demographics, search behaviors, and viewing trends to generate AI-powered ad suggestions for brands and companies. In addition to this, ''Content Suite''<ref name=":1" /> has been introduced, which filters user-generated videos mentioning a brand or product for potential conversion into advertisement. These tools, according to TikTok, will allow companies to understand “... what matters to viewers and what will make them stop and watch”<ref name=":0" />. Furthermore, increase engagement with users of the application by aligning ads with real-time cultural trends. However, critics argue that the increased data harvesting and reliance on user interactions for targeted advertising deepens existing concerns about privacy, transparency, and the commodification of sensitive or socially significant movements<ref name=":2">{{Cite web |last=Incogni Research |date=2025-08-05 |title=10 popular apps that collect extensive personal data on Americans are foreign-owned |url=https://blog.incogni.com/popular-foreign-apps/ |access-date=2025-09-01 |website=Blog Incogni}}</ref>. As TikTok already collects more than two dozen categories of user data, including personal identifiers, browsing history, and in-app activity, consumer advocates have called for greater accountability and clearer user control over how this information is gathered and used<ref name=":2" />.

==Community Concerns==
Criticism of TikTok’s expanded advertiser tools has centered on data privacy and the overwhelming extent of information collected from users<ref>{{Cite news |last=Laurinavičius |first=Rokas |last2=Baliūnaitė |first2=Ilona |date=Jun 25, 2020 |title=Guy Who Reverse-Engineered TikTok Reveals The Scary Things He Learned, Advises People To Stay Away From It |url=https://www.boredpanda.com/tik-tok-reverse-engineered-data-information-collecting/ |access-date=2025-09-05 |work=BoredPanda}}</ref><ref>{{Cite web |last=Klais |first=Brian |date=2022-01-20 |title=New Research Across 200 iOS Apps Hints that Surveillance Marketing is Still Going Strong |url=https://app.urlgeni.us/blog/new-research-across-200-ios-apps-hints-surveillance-marketing-may-still-be-going-strong |access-date=2025-09-05 |website=URL Genius}}</ref><ref>{{Cite news |last=Huddleston Jr |first=Tom |date=Feb 8 2022 |title=TikTok shares your data more than any other social media app — and it’s unclear where it goes, study says |url=https://www.cnbc.com/2022/02/08/tiktok-shares-your-data-more-than-any-other-social-media-app-study.html |access-date=2025-09-05 |work=CNBC}}</ref>. A 2025 report by Incogni Research in August identified TikTok as the most data-hungry major social media platform, noting that it collects over two dozen categories of personal data, including names, addresses, phone numbers, financial information, in-app messages, photos, videos, browsing history, and device identifiers<ref name=":2" />. Six of these categories — including names, addresses, and user-generated content — are shared with third-party entities for purposes such as targeted advertising<ref name=":2" />.

These are just some of the data-categories TikTok collects from its users<ref name=":2" />:

*Approximate Location
*Name
*User Identification
*Email
*Address
*Phone Number
*User Payment Information
*Other Financial Information
*Purchase History
*In-App Messages
*Photo’s
*Video’s
*Sound Recordings
*Contacts
*App Interactions
*In-App Searches
*Web-Browsing History
*Crash Logs
*Diagnostics
*Device & Other ID’s

Additionally, sharing six of these data-collects with third-party entities for numerous reasons including to assist in advertisement targeting, these include<ref name=":2" />:

*Name,
*Identification (residential address and phone number),
*Photos,
*Videos,
*Sound/voice recordings
*Other user-generated content.

With the rollout of AI features like Insight Spotlight, which incorporates search history, in-app activity, and engagement patterns, advocates have raised concerns about the degree of surveillance required to fuel such tools<ref name=":3">{{Cite news |last=Ahmed |first=Deeba |date=2025-08-25 |title=Study Reveals TikTok, Alibaba, Temu Collect Extensive User Data in America |url=https://hackread.com/study-tiktok-alibaba-temu-collect-us-user-data/ |access-date=2025-09-01 |work=HackRead}}</ref>. According to Incogni’s Head, Darius Belejevas, “Many of these apps are quietly collecting and sharing personal information like names, addresses, and approximate locations, leaving users extremely vulnerable to third-party breaches…People deserve to know how and where their information is being used, along with ways to manage or prevent that use,”<ref name=":3" />.

==References==
{{reflist}}

Audible subsidizes its streaming plan via premium credits

2025-09-03T01:48:41Z

JackFromWisconsin: remove tags per appeal

'''[[Audible]]''' is transitioning its audiobook marketplace from a traditional purchase model into a streaming service.<ref name=":0">{{Cite web |last=Greene |first=Daniel |date=2025-08-25 |title=Nail in Audible's coffin |url=https://www.youtube.com/watch?v=2BJIZA_OpDw |url-status=live |access-date=25 Aug 2025 |website=[[YouTube]]}}</ref><ref name=":1">{{Cite web |last=Hartness |first=John |date=25 Aug 2025 |title=AUTHORS ASSEMBLE! Audible generative AI takeover {{!}} How this hurts Authors and Narrators |url=https://www.youtube.com/watch?v=wLKQAASI6y0 |url-status=live |access-date=25 Aug 2025 |website=[[YouTube]]}}</ref><ref name=":4">{{Cite web |last=Greene |first=Daniel |date=12 Aug 2025 |title=Audible is Broken |url=https://www.youtube.com/watch?v=xhTmMv_s578 |url-status=live |access-date=25 Aug 2025 |website=[[YouTube]]}}</ref><ref name=":3">{{Cite web |date=25 Aug 2025 |title=Learn more about audio books with virtual voice |url=https://kdp.amazon.com/en_US/help/topic/G3QRL9HQNF273Q2H |url-status=live |archive-url=https://web.archive.org/web/20250825204046/https://kdp.amazon.com/en_US/help/topic/G3QRL9HQNF273Q2H |archive-date=25 Aug 2025 |access-date=25 Aug 2025 |website=[[Amazon]]}}</ref> In August 2025, Audible has changed their royalty structure to subsidize this transition, by taking money consumers spend on audiobooks and distributing it across all the audiobooks the consumer listened to that month, regardless on whether or not the audiobook was purchased or streamed using Audible's streaming service.<ref name=":4" /><ref name=":8">{{Cite web |last=Sullivan |first=Robin |date=8 August 2025 |title=Convince Audible to revise it's New Royalty Model |url=https://www.change.org/p/convince-audible-to-revise-it-s-new-royalty-model |url-status=live |access-date=26 Aug 2025 |website=[[Change.org]]}}</ref><ref name=":5">{{Cite web |author=paigevoice |date=13 Aug 2025 |title=Audible's new royalty mess |url=https://www.youtube.com/watch?v=8QZEEXOtJik |url-status=live |access-date=2025-08-25 |website=[[YouTube]]}}</ref>

==Background==
Audible, founded in 1995, is the longstanding global market leader for purchasing and listening to audiobooks.<ref name=":2">{{Cite web |last=Knight |first=Lucy |date=2025-05-13 |title=Audible unveils plans to use AI voices to narrate audio books |url=https://www.theguardian.com/books/2025/may/13/audible-unveils-plans-to-use-ai-voices-to-narrate-audiobooks |url-status=live |access-date=25 Aug 2025 |website=The Guardian}}</ref> Since 2020, Audible has offered two plan-types to consumers: a premium plan that gives credits consumers can use to purchase audiobooks and a non-premium plan that allows consumers to stream an Audible-curated selection of audiobooks.<ref>{{Cite web |last= |date=24 Aug 2020 |title=All-You-Can-Listen Membership Option, Audible Plus, Rolls Out in Preview |url=https://www.audible.com/about/newsroom/all-you-can-listen-membership-option-audible-plus-rolls-out-in-preview |url-status=live |access-date=26 Aug 2025 |website=[[Audible]]}}</ref> Common knowledge suggests if a credit is spent on an audiobook, the author and audible split that credit by some agreed upon percentage.<ref name=":5" /> For an audiobook streamed through Audible, it is reasonable to expect the subscription price is split between all streamed audiobooks for the given month.

==Consumer rights impact summary==

===Digital ownership erosion===
Since 2020, Audible has been transitioning its marketplace from a traditional purchase model into a [[Subscription service|streaming service]]. In August 2025, Audible unveiled a new royalty structure to siphon money from credit purchases to subsidize their streaming library.<ref name=":4" /><ref name=":8" />

==Audible updates their royalty structure==
In the past, if you wanted to purchase an audiobook on Audible, you purchased a credit and then used that credit to buy the audiobook you desired.<ref name=":5" /> The understanding was the cut of the credit that went towards the author, only went to the author of the audiobook that was purchased. In August 2025, Audible unveiled a new royalty structure combining its credit-based sales with its streaming service, creating a system that indirectly pushes authors toward the streaming environment.<ref name=":3" /><ref name=":5" /><ref name=":6">{{Cite web |date=2024-07-11 |title=Audible's New Royalty Model: More Opportunities for Authors and Publishers |url=https://www.audible.com/about/newsroom/audibles-new-royalty-model-more-opportunities-for-authors-and-publishers |url-status=live |archive-url=https://web.archive.org/web/20240711211955/https://www.audible.com/about/newsroom/audibles-new-royalty-model-more-opportunities-for-authors-and-publishers |archive-date=11 Jul 2024 |access-date=25 Aug 2025 |website=Audible}}</ref> When a user purchases a book using a credit and also streams another title in the same month, the royalty pool from that single credit is split between both the purchased and streamed works.<ref name=":8" /><ref name=":5" /> While financially efficient for Audible, this structure dilutes the revenue earned per title and forces authors to subsidize the growth of Audible's streaming catalog.<ref name=":0" /><ref name=":8" /> Even if authors opt-out of the streaming catalog, they are not protected from the royalty split.<ref name=":4" /><ref name=":8" /> Audible has created a system that encourages the streaming catalog to be increasingly populated by works that can be produced cheaply or en masse, such as AI-generated content. Over time, this dynamic risks reducing the diversity and sustainability of high-quality content, narrowing consumer choice.

A petition at change.org has been made to convince Amazon to change this. https://www.change.org/p/convince-audible-to-revise-its-new-royalty-model?source_location=psf_petitions

==Lawsuit over royalties==
In June 2025, a federal judge allowed an antitrust lawsuit against Amazon/Audible to proceed.<ref>{{Cite web |last=Scarcella |first=Mike |date=2025-06-20 |title=Amazon must face authors' lawsuit over audiobook distribution, US judge rules |url=https://www.reuters.com/legal/litigation/amazon-must-face-authors-lawsuit-over-audiobook-distribution-us-judge-rules-2025-06-11 |url-status=live |access-date=25 Aug 2025 |website={{Wplink|Reuters}}}}</ref> The lawsuit, filed by independent author Christine DeMaio (CD Reiss), alleges Audible discriminates against authors who do not participate in its 90-day exclusivity program by offering higher royalties (40% vs. 25%), potentially violating antitrust laws. The court found sufficient grounds to move forward.

==Consumer response==
Authors and listeners alike have reacted strongly against the royalty structure change, pointing out the underhanded feel of the royalty distribution change and harm streaming has caused the artistic industries.<ref name=":4" /><ref name=":8" />

One user expressed displeasure at the restructured royalties: <ref name=":8" /><blockquote>
I've been a plus user for years. Learning that how it's been restructured is actively harming the indie authors I discovered through this platform is disappointing. If you won't correct this then I'll have to take my business elsewhere.</blockquote>Another user on the petition said: <ref name=":8" /><blockquote>
I've been an Audible subscriber for years (at least 12... maybe more... I don't know). If I'm being honest, I've never given much thought to exactly how my Premium Plus membership is being divvied up, but I can tell you for sure, the proposed Audible breakdown is not how I would have guessed or expected it to be done.</blockquote>
The user hawaiianshirtwizzard9542 on where they expect their audible credit to go:<ref name=":4" /><blockquote>
When I spend money on a credit, I assumed the full value (or whatever agreed upon percentage of that credit) was going to that one author. Never in my life would I have expected that part of that credit would go to some pool of authors I wasn’t paying for. Audible thinks its users are stupid and I’ve had enough.</blockquote>
The user RariettyC said: <ref name=":4" /><blockquote>
God, the streaming/subscription model really is tearing through artistic industries. I feel like so much of the conversations I see are surrounding Netflix, Spotify, and other platforms’ devaluing movies, TV shows, music, and video games but every single artistic field seems to be shifting towards more power and profit going to conglomerates who control access rather than the actual creatives who created.</blockquote>
The user sacredwisp said: <ref name=":4" /><blockquote>
They're obviously doing this intentionally to get more people over to the new system, because it benefits them more long term.</blockquote>

==Audible's response==
Audible frames the royalties change as one that "prioritizes equity, flexibility, and insight for creators".<ref name=":6" /> The platform says the new royalty model creates new opportunities for smaller authors by allowing all titles to generate revenue. Audible has not yet responded directly to the petition.

==References==
{{Reflist}}

[[Category:Audible]]

Sony Xperia turns camera monitor into subscription

2025-09-02T18:22:38Z

JackFromWisconsin: Saw your edit Louis, I figured out the gallery feature. Maybe you want to add the captions when you have time

{{IncidentCargo
|Company=Sony
|StartDate=2025-08-26
|Status=Active
|ProductLine=Xperia
|Product=Xperia 1, Xperia 5, Xperia PRO series
|ArticleType=Product
|Type=Ownership
|Description=Sony converted the External Monitor feature from a free, built-in function to a paid subscription service requiring $4.99/month, affecting phones already sold to customers
}}
Sony converted the External Monitor feature from a free, built-in function to a paid subscription service requiring $4.99/month, affecting phones already sold to customers.
==Background==
The External Monitor feature has been a big differentiator for Sony's Xperia smartphones since 2020, allowing the phones to work as high-quality displays for Sony Alpha cameras via USB-C connection.<ref name="helpguide">{{cite web |title=Using the External monitor app |url=https://helpguide.sony.net/mobile/xperia-pro/v1/en/contents/TP1000380352.html |publisher=Sony Help Guide |access-date=2025-09-02}}</ref> This professional-grade feature supported 4K resolution at 30fps with tools like waveform monitors, false color, & focus peaking. This helped justify the premium pricing of Xperia devices ranging from $1,299 to $2500.<ref name="notebookcheck">{{cite web |date=2025-08-31 |title=Sony annoys Xperia users by making previously free feature part of subscription |url=https://www.notebookcheck.net/Sony-annoys-Xperia-users-by-making-previously-free-feature-part-of-subscription.1102082.0.html |publisher=Notebookcheck |access-date=2025-09-02}}</ref><ref>{{Cite web |date=2021-01-31 |title=At $2,500, the Sony Xperia Pro is so much more than a phone - CNET |url=https://www.cnet.com/tech/mobile/at-2500-dollars-sony-xperia-pro-is-so-much-more-than-a-phone/}}</ref>

The feature was marketed as a built-in capability of Xperia phones. This appealed to professional photographers & videographers already invested in Sony's camera ecosystem. Xperia models including the 1 IV, 1 V, 1 VI, 5 V, PRO, & PRO-I all shipped with the External Monitor app pre-installed at no additional cost.<ref name="xda">{{cite web |date=2025-08-26 |title=External Monitor Functionality Changes on Xperia 1 VII (and Later) |url=https://xdaforums.com/t/external-monitor-functionality-changes-on-xperia-1-vii-and-later.4748765/ |publisher=XDA Forums |access-date=2025-09-02}}</ref>

==Sony Implements Subscription Paywall==
On August 26, 2025, Sony released Monitor & Control app version 2.4.0, which moved the External Monitor functionality behind a subscription paywall.<ref name="reddit">{{cite web |author=super_hot_juice |date=2025-08-26 |title=Xperia External Monitor feature is now subscription feature in Monitor & Control 2.4 app |url=https://www.reddit.com/r/SonyXperia/comments/1n47leu/comment/nbj7zj4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-09-02 |publisher=Reddit r/SonyXperia}}</ref> The new pricing structure requires users to pay $4.99 per month or $49.99 per year for the "Basic" plan to get access to wired monitoring functionality that was previously free.<ref name="creatorscloud">{{cite web |title=Monitor & Control | Creators' Cloud |url=https://creatorscloud.sony.net/catalog/en-us/monitorcontrol/index.html |publisher=Sony Corporation |access-date=2025-09-02}}</ref>

The Xperia 1 VII, released in 2025, ships without the standalone External Monitor app entirely, forcing users to use the subscription-based Monitor & Control app for any camera monitoring functionality.<ref name="androidauthority">{{cite web |date=2025-08-31 |title=Sony just locked one of the best Xperia features behind a paywall |url=https://www.androidauthority.com/sony-xperia-monitor-and-control-camera-3593061/ |publisher=Android Authority |access-date=2025-09-02}}</ref> The subscription model affects compatibility with Sony's entire professional camera lineup including the FX6, FX3, FX30, and Alpha series cameras.

===Sony's response===
Sony has issued no official press release, announcement, or executive statement explaining the transition to a subscription model.<ref name="notebookcheck" /> The company's documentation states only that "certain functions can only be used by purchasing a license" without addressing concerns about post-purchase feature removal.<ref name="creatorscloud" />

Sony support representatives have reportedly provided no consistent messaging when contacted directly by affected users.<ref name="reddit" /> The absence of FAQ sections addressing the transition or acknowledgment of customer feedback has been noted by technology media as particularly problematic given the significant nature of the change.<ref name="androidauthority" />

==Consumer response==
The announcement sparked negative reactions across the tech community. Android Authority described Sony's approach as "distasteful," noting that the feature ''"requires neither a server nor complex software"'' to operate.<ref name="androidauthority" /> Reddit user "cliffr39" called it "super dirty" with 85 upvotes, while "hoverborg" suggested contacting consumer advocate Louis Rossmann with 49 upvotes.<ref name="reddit" />

Professional photographers expressed frustration about paying monthly fees for offline functionality. Reddit user "joeybetamaxpt2" stated: ''"I'm just so taken back with Sonys what appears like a deliberate attempt to make one of their failing brands even worse."''<ref name="reddit" />

Despite widespread discontent, no organized resistance has materialized. No Change.org petitions, coordinated boycott campaigns, or consumer advocacy group interventions specifically targeting the External Monitor subscription have been identified.<ref name="notebookcheck" />

Users have discovered workarounds including installing Monitor & Control version 2.3.1 (the last free version) from APKMirror, or using the legacy External Monitor app version 7.0.A.0.8 for older devices.<ref name="apkmirror">{{cite web |title=Download Sony | Monitor & Control APKs for Android |url=https://www.apkmirror.com/apk/sony-corporation/monitor-control/ |publisher=APKMirror |access-date=2025-09-02}}</ref> However, these solutions lack ongoing support and compatibility with newer camera models.

== Gallery ==
<gallery>
File:Xperia-external-monitor-feature-is-now-subscription-feature-v0-5nqbxupcy6mf1.webp
File:Xperia-external-monitor-feature-is-now-subscription-feature-v0-k1vy1qccy6mf1.webp
File:Xperia-external-monitor-feature-is-now-subscription-feature-v0-pr0beowf07mf1.webp
</gallery>

==References==
{{reflist}}
[[Category:Sony Xperia]]

Sony Xperia turns camera monitor into subscription

2025-09-02T17:27:32Z

JackFromWisconsin: delete template

{{IncidentCargo
|Company=Sony
|StartDate=2025-08-26
|Status=Active
|ProductLine=Xperia
|Product=Xperia 1, Xperia 5, Xperia PRO series
|ArticleType=Product
|Type=Ownership
|Description=Sony converted the External Monitor feature from a free, built-in function to a paid subscription service requiring $4.99/month, affecting phones already sold to customers
}}
Sony converted the External Monitor feature from a free, built-in function to a paid subscription service requiring $4.99/month, affecting phones already sold to customers

==Background==
The External Monitor feature has been a big differentiator for Sony's Xperia smartphones since 2020, allowing the phones to work as high-quality displays for Sony Alpha cameras via USB-C connection.<ref name="helpguide">{{cite web |title=Using the External monitor app |url=https://helpguide.sony.net/mobile/xperia-pro/v1/en/contents/TP1000380352.html |publisher=Sony Help Guide |access-date=2025-09-02}}</ref> This professional-grade feature supported 4K resolution at 30fps with tools like waveform monitors, false color, & focus peaking. This helped justify the premium pricing of Xperia devices ranging from $1,299 to $2500.<ref name="notebookcheck">{{cite web |date=2025-08-31 |title=Sony annoys Xperia users by making previously free feature part of subscription |url=https://www.notebookcheck.net/Sony-annoys-Xperia-users-by-making-previously-free-feature-part-of-subscription.1102082.0.html |publisher=Notebookcheck |access-date=2025-09-02}}</ref><ref>{{Cite web |date=2021-01-31 |title=At $2,500, the Sony Xperia Pro is so much more than a phone - CNET |url=https://www.cnet.com/tech/mobile/at-2500-dollars-sony-xperia-pro-is-so-much-more-than-a-phone/}}</ref>

The feature was marketed as a built-in capability of Xperia phones. This appealed to professional photographers & videographers already invested in Sony's camera ecosystem. Xperia models including the 1 IV, 1 V, 1 VI, 5 V, PRO, & PRO-I all shipped with the External Monitor app pre-installed at no additional cost.<ref name="xda">{{cite web |date=2025-08-26 |title=External Monitor Functionality Changes on Xperia 1 VII (and Later) |url=https://xdaforums.com/t/external-monitor-functionality-changes-on-xperia-1-vii-and-later.4748765/ |publisher=XDA Forums |access-date=2025-09-02}}</ref>

==Sony Implements Subscription Paywall==
On August 26, 2025, Sony released Monitor & Control app version 2.4.0, which moved the External Monitor functionality behind a subscription paywall.<ref name="reddit">{{cite web |author=super_hot_juice |date=2025-08-26 |title=Xperia External Monitor feature is now subscription feature in Monitor & Control 2.4 app |url=https://www.reddit.com/r/SonyXperia/comments/1n47leu/comment/nbj7zj4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-09-02 |publisher=Reddit r/SonyXperia}}</ref> The new pricing structure requires users to pay $4.99 per month or $49.99 per year for the "Basic" plan to get access to wired monitoring functionality that was previously free.<ref name="creatorscloud">{{cite web |title=Monitor & Control | Creators' Cloud |url=https://creatorscloud.sony.net/catalog/en-us/monitorcontrol/index.html |publisher=Sony Corporation |access-date=2025-09-02}}</ref>

The Xperia 1 VII, released in 2025, ships without the standalone External Monitor app entirely, forcing users to use the subscription-based Monitor & Control app for any camera monitoring functionality.<ref name="androidauthority">{{cite web |date=2025-08-31 |title=Sony just locked one of the best Xperia features behind a paywall |url=https://www.androidauthority.com/sony-xperia-monitor-and-control-camera-3593061/ |publisher=Android Authority |access-date=2025-09-02}}</ref> The subscription model affects compatibility with Sony's entire professional camera lineup including the FX6, FX3, FX30, and Alpha series cameras.

===Sony's response===
Sony has issued no official press release, announcement, or executive statement explaining the transition to a subscription model.<ref name="notebookcheck" /> The company's documentation states only that "certain functions can only be used by purchasing a license" without addressing concerns about post-purchase feature removal.<ref name="creatorscloud" />

Sony support representatives have reportedly provided no consistent messaging when contacted directly by affected users.<ref name="reddit" /> The absence of FAQ sections addressing the transition or acknowledgment of customer feedback has been noted by technology media as particularly problematic given the significant nature of the change.<ref name="androidauthority" />

==Consumer response==
The announcement sparked negative reactions across the tech community. Android Authority described Sony's approach as "distasteful," noting that the feature ''"requires neither a server nor complex software"'' to operate.<ref name="androidauthority" /> Reddit user "cliffr39" called it "super dirty" with 85 upvotes, while "hoverborg" suggested contacting consumer advocate Louis Rossmann with 49 upvotes.<ref name="reddit" />

Professional photographers expressed frustration about paying monthly fees for offline functionality. Reddit user "joeybetamaxpt2" stated: ''"I'm just so taken back with Sonys what appears like a deliberate attempt to make one of their failing brands even worse."''<ref name="reddit" />

Despite widespread discontent, no organized resistance has materialized. No Change.org petitions, coordinated boycott campaigns, or consumer advocacy group interventions specifically targeting the External Monitor subscription have been identified.<ref name="notebookcheck" />

Users have discovered workarounds including installing Monitor & Control version 2.3.1 (the last free version) from APKMirror, or using the legacy External Monitor app version 7.0.A.0.8 for older devices.<ref name="apkmirror">{{cite web |title=Download Sony | Monitor & Control APKs for Android |url=https://www.apkmirror.com/apk/sony-corporation/monitor-control/ |publisher=APKMirror |access-date=2025-09-02}}</ref> However, these solutions lack ongoing support and compatibility with newer camera models.

==References==
{{reflist}}
[[Category:Sony Xperia]]

Category:Sony Xperia

2025-09-02T17:27:00Z

JackFromWisconsin: add cat

[[Category:Sony]]

Sony Xperia turns camera monitor into subscription

2025-09-02T17:26:47Z

JackFromWisconsin: add category

{{IncidentCargo
|Company=Sony
|StartDate=2025-08-26
|Status=Active
|ProductLine=Xperia
|Product=Xperia 1, Xperia 5, Xperia PRO series
|ArticleType=Product
|Type=Ownership
|Description=Sony converted the External Monitor feature from a free, built-in function to a paid subscription service requiring $4.99/month, affecting phones already sold to customers
}}
Sony converted the External Monitor feature from a free, built-in function to a paid subscription service requiring $4.99/month, affecting phones already sold to customers

==Background==
The External Monitor feature has been a big differentiator for Sony's Xperia smartphones since 2020, allowing the phones to work as high-quality displays for Sony Alpha cameras via USB-C connection.<ref name="helpguide">{{cite web |title=Using the External monitor app |url=https://helpguide.sony.net/mobile/xperia-pro/v1/en/contents/TP1000380352.html |publisher=Sony Help Guide |access-date=2025-09-02}}</ref> This professional-grade feature supported 4K resolution at 30fps with tools like waveform monitors, false color, & focus peaking. This helped justify the premium pricing of Xperia devices ranging from $1,299 to $2500.<ref name="notebookcheck">{{cite web |date=2025-08-31 |title=Sony annoys Xperia users by making previously free feature part of subscription |url=https://www.notebookcheck.net/Sony-annoys-Xperia-users-by-making-previously-free-feature-part-of-subscription.1102082.0.html |publisher=Notebookcheck |access-date=2025-09-02}}</ref><ref>{{Cite web |date=2021-01-31 |title=At $2,500, the Sony Xperia Pro is so much more than a phone - CNET |url=https://www.cnet.com/tech/mobile/at-2500-dollars-sony-xperia-pro-is-so-much-more-than-a-phone/}}</ref>

The feature was marketed as a built-in capability of Xperia phones. This appealed to professional photographers & videographers already invested in Sony's camera ecosystem. Xperia models including the 1 IV, 1 V, 1 VI, 5 V, PRO, & PRO-I all shipped with the External Monitor app pre-installed at no additional cost.<ref name="xda">{{cite web |date=2025-08-26 |title=External Monitor Functionality Changes on Xperia 1 VII (and Later) |url=https://xdaforums.com/t/external-monitor-functionality-changes-on-xperia-1-vii-and-later.4748765/ |publisher=XDA Forums |access-date=2025-09-02}}</ref>

==Sony Implements Subscription Paywall==
On August 26, 2025, Sony released Monitor & Control app version 2.4.0, which moved the External Monitor functionality behind a subscription paywall.<ref name="reddit">{{cite web |author=super_hot_juice |date=2025-08-26 |title=Xperia External Monitor feature is now subscription feature in Monitor & Control 2.4 app |url=https://www.reddit.com/r/SonyXperia/comments/1n47leu/comment/nbj7zj4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |access-date=2025-09-02 |publisher=Reddit r/SonyXperia}}</ref> The new pricing structure requires users to pay $4.99 per month or $49.99 per year for the "Basic" plan to get access to wired monitoring functionality that was previously free.<ref name="creatorscloud">{{cite web |title=Monitor & Control | Creators' Cloud |url=https://creatorscloud.sony.net/catalog/en-us/monitorcontrol/index.html |publisher=Sony Corporation |access-date=2025-09-02}}</ref>

The Xperia 1 VII, released in 2025, ships without the standalone External Monitor app entirely, forcing users to use the subscription-based Monitor & Control app for any camera monitoring functionality.<ref name="androidauthority">{{cite web |date=2025-08-31 |title=Sony just locked one of the best Xperia features behind a paywall |url=https://www.androidauthority.com/sony-xperia-monitor-and-control-camera-3593061/ |publisher=Android Authority |access-date=2025-09-02}}</ref> The subscription model affects compatibility with Sony's entire professional camera lineup including the FX6, FX3, FX30, and Alpha series cameras.

===Sony's response===
Sony has issued no official press release, announcement, or executive statement explaining the transition to a subscription model.<ref name="notebookcheck" /> The company's documentation states only that "certain functions can only be used by purchasing a license" without addressing concerns about post-purchase feature removal.<ref name="creatorscloud" />

Sony support representatives have reportedly provided no consistent messaging when contacted directly by affected users.<ref name="reddit" /> The absence of FAQ sections addressing the transition or acknowledgment of customer feedback has been noted by technology media as particularly problematic given the significant nature of the change.<ref name="androidauthority" />

==Consumer response==
The announcement sparked negative reactions across the tech community. Android Authority described Sony's approach as "distasteful," noting that the feature ''"requires neither a server nor complex software"'' to operate.<ref name="androidauthority" /> Reddit user "cliffr39" called it "super dirty" with 85 upvotes, while "hoverborg" suggested contacting consumer advocate Louis Rossmann with 49 upvotes.<ref name="reddit" />

Professional photographers expressed frustration about paying monthly fees for offline functionality. Reddit user "joeybetamaxpt2" stated: ''"I'm just so taken back with Sonys what appears like a deliberate attempt to make one of their failing brands even worse."''<ref name="reddit" />

Despite widespread discontent, no organized resistance has materialized. No Change.org petitions, coordinated boycott campaigns, or consumer advocacy group interventions specifically targeting the External Monitor subscription have been identified.<ref name="notebookcheck" />

Users have discovered workarounds including installing Monitor & Control version 2.3.1 (the last free version) from APKMirror, or using the legacy External Monitor app version 7.0.A.0.8 for older devices.<ref name="apkmirror">{{cite web |title=Download Sony | Monitor & Control APKs for Android |url=https://www.apkmirror.com/apk/sony-corporation/monitor-control/ |publisher=APKMirror |access-date=2025-09-02}}</ref> However, these solutions lack ongoing support and compatibility with newer camera models.

==References==
{{reflist}}

{{Ph-I-C}}
[[Category:Sony Xperia]]

Talk:Main Page

2025-09-02T16:05:01Z

JackFromWisconsin: /* Suggestion: Consumer Rights Wins */ Reply

<div class="plainlinks" style="text-align: center; margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}"><span style="font-size: 120%;">'''Welcome!'''</span><br>To reach the moderator team, please add a new topic at the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]].<br>To report a bug, please add a new topic at [[Consumer Rights Wiki talk:Bugs|bugs noticeboard]].</div>
{{Archives}}

==stating "Recently updated" not particularly helpful==

On [https://consumerrights.wiki/index.php?title=Special:CreateAccount&returnto=Special%3ARecentChanges| the "create account" page], near the bottom, it says, "We have recently updated our privacy policy." How recently? It doesn't say. The logical assumption which must be made is that it has changed seconds ago, and must be reread. How about instead displaying something along the lines of, "Our privacy policy was last updated on <date>", even if there does not exist a way to automate the display of the date, and the "create account" page (or the page of any other such notice) must be edited by hand?

:this is valid, and we'll try and get it fixed shortly [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:29, 15 August 2025 (UTC)
==Dependence on phone app for basic functions, make an article?==

I'm on Frontier internet, only gig around and I think they know it. We got fiber a few years ago and if you want wi-fi you either go with the Amazon Eeros(?) or learn how to do your own router. The Eeros seems that you can only access settings with a phone app, no desktop. Would this qualify it for an article on here? I've also heard about sleezy back door things happening either from Amazon or the IP itself, that they can access settings the customer cannot. Anyhow I don't want to just go ahead and write some poorly put together article and it shouldn't even be on here. [[User:Sawbones|Sawbones]] ([[User talk:Sawbones|talk]]) 17:57, 14 August 2025 (UTC)

:This probably depends on the level of coverage. have there been any news articles (local or otherwise) which are complaining about this? Forcing the customer to use unneccesarily invasive software to access a service is something which definitely fits within the wiki's scope, and anything which is happening across a whole ISP would be large-scale enough, but the final thing an article needs is good sources [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:27, 15 August 2025 (UTC)
:I'm noticing a double standard of "pc app dependence" being ok and "phone app" dependency being less than ok. I believe that mobile devices should be equally capable as desktop devices, especially when you put windows and android tablets side by side.
:There are both cases of "companion software"<sup>1</sup> getting obsolete on their respective platform for one reason or another. Despite outnumbering desktop devices, I noted : shorter device lifespan, faster software obsolescence cycle (think [https://android.stackexchange.com/questions/256364/app-not-installed-as-app-isnt-compatible-with-your-phone-when-installing-apks android 14]), difficulty of support on different hardware, exposure to phenomenal amounts of user data, (not getting treated seriously?).
:Over-reliance on companion software for product operation or basic features access is present on both desktop and mobile.
:<sup>1</sup>Companion software - gives convenient access or expands features of a hardware or software product. Examples include Microtik WinBox, Eero, etc...
:p.s. I'm not aware of any existing term describing something you'd download to use something, but "companion software" seems alright. Actually now that I think about it, drivers and libraries are a kind of companion software too. [[User:Yappermaster69|Yappermaster69]] ([[User talk:Yappermaster69|talk]]) 18:55, 29 August 2025 (UTC)

==Cruzaders kings 2 incident.==

Hi everyone, as a fan of Paradox games and somebody that really wants to write in this wiki i wanted to ask something... what right exactly the paradox incident covers? i want to do it, but i dont understand quite exactly what i should do at writting it, why its an anti ownership or anti consumer practice, i need to understand that first to start it, because if i dont recognize well the systematic issue i think that i cannot treat it. [[User:Predatitor41|Predatitor41]] ([[User talk:Predatitor41|talk]]) 01:26, 15 August 2025 (UTC)

:I think I see the one you mean on the article suggestions. I'm honeslt not sure why it should be there either, it doesn't seem to fit. They sell a lot of DLC and it's quite expensive, but there's nothing particularly deceptive going on there from what I can tell. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:29, 15 August 2025 (UTC)
::It looks like it was eliminated of suggestion articles, i dont know why but it looks like it was discarded. [[User:Predatitor41|Predatitor41]] ([[User talk:Predatitor41|talk]]) 14:44, 15 August 2025 (UTC)
:::I removed it for reasons stated previously - it (at least the way it was phrased in the entry) did not seem like something which would fit on the wiki [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 14:48, 15 August 2025 (UTC)

==Replace PrivacyTools.io with PrivacyGuides==

As per PrivacyGuides FAQ page https://www.privacyguides.org/en/about/privacytools/

"In September 2021, every active contributor unanimously agreed to move from PrivacyTools to work on this site: Privacy Guides. This decision was made because PrivacyTools’ founder and controller of the domain name had disappeared for an extended period of time and could not be contacted.

Having built a reputable site and set of services on PrivacyTools.io, this caused grave concerns for the future of PrivacyTools, as any future disruption could wipe out the entire organization with no recovery method. This transition was communicated to the PrivacyTools community many months in advance via a variety of channels including its blog, Twitter, Reddit, and Mastodon to ensure the entire process went as smoothly as possible. We did this to ensure nobody was kept in the dark, which has been our modus operandi since our team was created, and to make sure Privacy Guides was recognized as the same reliable organization that PrivacyTools was before the transition.

After the organizational move was completed, the founder of PrivacyTools returned and began to spread misinformation about the Privacy Guides project. They continue to spread misinformation in addition to operating a paid link farm on the PrivacyTools domain. We are creating this page to clear up any misconceptions."

The current PrivacyTools.io site has obvious but undisclosed sponsored promotions of Nord Security products (NordVPN, Surfshark, Incogni) and maybe others as well. The events that transpired that led to the forming of PrivacyGuides are verifiable through searching community posts at the time and other sources. For those that remember the "leading" members of PrivacyTools at the time (Jonah Aragon, Daniel Gray, Niek-de-Wilde, freddy...), all of them were the ones who made PrivacyGuides and moved along with the whole community. Their forum and other channels are filled with community discussion and all recommendation additions and removals are debated in public as was the case with PrivacyTools in the past. Meanwhile today PrivacyTools.io doesn't even have an "About" page or anything,and while there is a Github page linked on the site, there doesn't seem to be a way to actually contribute (https://github.com/privacytoolsIO/privacy-tools/discussions/18).

==Addition of NOYB.eu to the Consumer Tools section==

Suggestion to add https://noyb.eu/en to one of the subsections of the Consumer Tools sections. Possibly in the "Legal & complaint filing" subsection. It's a non-profit, specifically about data privacy and protection within the EU. [[User:Socks|Socks]] ([[User talk:Socks|talk]]) 17:05, 16 August 2025 (UTC)

==Need to confer with Champion Power Equipment employees==

I'm a small engine mechanic and I'm going to start a post about the dual fuel generators they produce. They are flawed regardless of intentions, and would like exact specs if anyone has that information, Mainly need the cylinder, and piston specs as well as the dry fuel ratio.

The case is a denied warranty for one of our customers that I'm sure has to be a common issue with this design.

I plan to research online but It would be faster to have people who have direct access to the information, We were and still are a warranty center for them but one of champion's employees insulted us and our competence on the case I'm referring to, and we haven't gotten any contact from champion since so not really in the situation to reach out for information that they'd most likely deny or ignore us on.

If anyone on here is an employee in their parts department, or a similar department with access to publicly known part numbers and specs please reach out, the small engine industry is a problem lately that's only getting worse. It would be nice to document issues that arise It would also be nice to have someone with engineering experience and credentials to verify data and calculate it themselves, especially in the gas powered equipment sector/industry [[User:The Wang|The Wang]] ([[User talk:The Wang|talk]]) 20:20, 16 August 2025 (UTC)

==Will this wiki publish regular backups?==

The Wikimedia Foundation regularly publishes [https://dumps.wikimedia.org/ compressed archives] of its wikis. This sets an example I wish every website with text-based user-generated contributions would follow. It is important to preserve the contribution history should this site go offline. Besides, text is well compressable.

Many websites in the past have shut down with little to no warning, resulting in the loss of years of volunteer contributions. We need to pre-empt this.

<blockquote>
Issue: No Backup, No Distribution
For reasons and examples stated in this article, any centralized web-based service will go offline some day. Some sooner, some later. Popularity is not even a guarantee that a service gets continued
</blockquote>

Source: [https://karl-voit.at/2020/10/23/avoid-web-forums/ Karl Voit].

[[User:Elominius|Elominius]] ([[User talk:Elominius|talk]]) 03:59, 17 August 2025 (UTC)

==Suggestion: install view counters==

Please install [https://www.mediawiki.org/wiki/Extension:HitCounters HitCounters] for MediaWiki. This extension shows the view counts an article is getting. It would be nice to see it. [[User:Elominius|Elominius]] ([[User talk:Elominius|talk]]) 08:15, 17 August 2025 (UTC)

==Hi, I am new here!==

So I was wondering about the overall things of the consumer wiki by Louis Rossman (Apologies if I get the name wrong), and so I decided to join on the bandwagon. But I do have a question: Why is this wiki centered around the US? I live in a different continent, predominately, Europe. I do have a reason since most of which the "Consumer Tools" is centered around the US, such as the Better Business Bureau, FDA, and others. Since my homeland doesn't exactly have those said agencies like you guys do, and that is what I have been wondering about.

Thank you, uh, sincerely, anonymous. [[User:Jerry468|Jerry468]] ([[User talk:Jerry468|talk]]) 17:48, 23 August 2025 (UTC)

:@[[User:Jerry468|Jerry468]] Most of our contributors are from the US, and Rossmann himself is American. But this is a global wiki and we would welcome your contributions, especially in Europe. I think ideally the goal is to have coverage of consumer rights violations everywhere. We just are not yet there. Thanks for signing up! '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 18:45, 23 August 2025 (UTC)

==Suggestion: Implementing a /robots.txt page==

[[wikipedia:Robots.txt|Robots.txt]] is a page that's used by web crawlers to set rules, like disallow pages or crawl delay. I just noticed that this [https://consumerrights.wiki/robots.txt page] is missing. Maybe duckduckgo's crawler will finally index this wiki. [[User:Yappermaster69|Yappermaster69]] ([[User talk:Yappermaster69|talk]]) 21:26, 23 August 2025 (UTC)

:I've passed this on to the infra guys! thank you for pointing it out [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 22:19, 29 August 2025 (UTC)

==Suggestion: Consumer Rights Wins==

Hello, I'm a new contributor.

I would like to suggest the creation of a page/category where we can advocate for products/services that are 'consumer rights wins' with repairability or other features that qualify them as a good investment or a not-crappy-capitalist-product.

I don't know whether this already exists or not but I could not find it if it does.

For example:

Framework laptops https://frame.work/: user repairable and expandable to a huge degree with customization.

Epson ink tank printers https://epson.com/ecotank-ink-tank-printers: While the ink tanks do have 'keyed' fill holes, it is far easier to bypass that mechanism than DRM on competitor brand ink cartridges. Even the genuine ink bottles are far cheaper in all metrics, and produce far less environmental waste. According to Epson, a set of black and color bottles (sold for $75.95) replaces approximately 80 cartridges and prints ~6000 pages black and ~5500 pages color. Not having DRM also helps prevent software issues even when using genuine cartridges. [[User:Joe Schmo|Joe Schmo]] ([[User talk:Joe Schmo|talk]]) 16:01, 2 September 2025 (UTC)

:This has been suggested a bit. I think it could be useful to share wins as a result of this wiki or the clippy movement? I believe that sharing general good consumer protection isn't considered in scope here, just to keep this wiki focused on rights violations. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 16:05, 2 September 2025 (UTC)

Category:Articles in need of additional work

2025-09-02T03:38:36Z

JackFromWisconsin: add

Articles marked as needing additional work by the contributors of this wiki (with incomplete, tone warning or stub notices). Choose a subcategory to filter by issue.

Also see the [[Consumer Rights Wiki:Task Center]] for a list of tasks that need to be completed on the wiki!

[[Category:Todo]]

Template:Mbox/doc

2025-09-02T03:36:06Z

JackFromWisconsin: 1 revision imported from :wikipedia:Template:Mbox/doc: add

{{Documentation subpage}}

{{Cascade-protected template}}
{{Used in system}}
{{Lua|Module:Message box}}
{{Mbox templates (small)}}

{{tl|Mbox}} stands for '''M'''ulti-namespace message'''box''', a [[WP:MTM|metatemplate]] with which [[Wikipedia:Namespace|namespace]]-sensitive {{cl|Mbox and messagebox templates|messagebox templates}} can be implemented.

The most common are {{tl|Ambox}} for articles, {{tl|Tmbox}} for talk pages, {{tl|Imbox}} for file (formerly image) pages, {{tl|Cmbox}} for category pages and {{tl|Ombox}} for other types of page.

== Usage ==
This template should only be used for message boxes that really need to adapt their style. Most message boxes do not need this and should use one of the varieties just listed. Using those templates directly means that your template will look the same on its template page and at any other place you show it, which makes it clear on what kind of pages it is supposed to be used. It also gives you access to any extra features those templates offer, and it saves some server load.

This template takes the same parameters as {{tl|Ambox}}, {{tl|Imbox}}, etc. Some of the boxes this template calls only handles images of max 52px width, thus that limitation also applies to this template or you will get ugly padding problems.

=== Parameters ===
List of all parameters:
<syntaxhighlight lang="wikitext">
{{Mbox
| name = name of the template
| demospace = {{{demospace|}}} / main / talk / file / category / other
| type = speedy / delete / content / style / notice / move / protection
| image = none / [[File:Some image.svg|40px]]
| imageright = [[File:Some image.svg|40px]]
| style=CSS values
| textstyle=CSS values
| text = The message body text.
| small = {{{small|left}}} / left / no
| smallimage = none / [[File:Some image.svg|30px]]
| smallimageright = none / [[File:Some image.svg|30px]]
| smalltext = A shorter message body text.
| plainlinks = no
}}
</syntaxhighlight>

Note: The small parameters only have effect when the template appears on an article, talk or "other" page type. For their associated documentation, see {{tl|Ambox}}, {{tl|Tmbox}} and/or {{tl|Ombox}}. Using the small parameters when they are not valid has no effect, but also does no harm.

== About demospace ==
This template optionally takes the "demospace" parameter as described at {{tl|Namespace detect}}. That parameter is only for testing and demonstration purposes. If you want to lock your message box to one style then instead use one of the other mboxes directly.

Namespace "Image:" was renamed to "File:" on 11 December 2008. This template was updated to understand both names well before that, thus it still works fine. For backwards compatibility it still understands "demospace = image" which means the same thing as "demospace = file". But using "demospace = image" is now deprecated.

== Mbox family ==
{{Mbox templates see also}}

== See also ==
* [[:Category:Mbox and messagebox templates]]

<includeonly>{{Sandbox other||

[[Category:Mbox and messagebox templates]]
}}</includeonly>

Consumer Rights Wiki talk:Moderators' noticeboard

2025-09-02T03:28:24Z

JackFromWisconsin: Archiving stale talk page discussions

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div>
</div>
<br />
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Should CRW be indexed by search engines?==

Hello, I am writing here as I found a setting in the visual editor if you click those three lines and then ‘advanced settings’, which asks if you want a page to be indexed by search engines. I am sure that this setting is set to default, which means no on all articles (unless this was covered before and i do not know about it). I think this setting could be useful sometimes, but not always, to make the wiki easier to find and not just “I watch Louis Rossman so I know about the CRW!” and also make others learn about this in general. You can probably make a discussion about this if this wasn’t talked about before. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:27, 23 August 2025 (UTC)

:@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]], I did a search (on Google) for "Microsoft consumer rights wiki" and this wiki did come up in the 3rd-4th result. So I am pretty sure this wiki is indexed by search engines. I'll forward this to developers just in case. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:17, 24 August 2025 (UTC)
::@[[User:JackFromWisconsin|JackFromWisconsin]] I searched this on Ecosia and I got the same thing too. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:52, 24 August 2025 (UTC)
:It appears that only our former wiki's domain, wiki.Rossmanngroup.com, is what is currently indexed on search engines. Tested this on DuckDuckGo. Query: "Nintendo Consumer Rights Wiki" [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:55, 28 August 2025 (UTC)
::@[[User:JamesTDG|JamesTDG]] good point. I originally thought it wasn’t indexed because when i went to a newer incident article and tried searching it up, I couldn’t see it come up. I thought the default setting defaulted incident articles to not indexed after i realised other articles were indexed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 28 August 2025 (UTC)

==Remove eff digital fingerprint tool from consumer privacy tools.==

These tools that supposedly tell you your fingerprint are unreliable and are reccomended against in the privacyguides.org forum. They are also not listed on privacyguides.org for this and many other reasons. I think we should try not to clutter the tools section and rely on strong resources like privacyguides.org for their suggestions. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:04, 25 August 2025 (UTC)

:Also a link to the BBB? Seriously? https://money.cnn.com/2015/09/30/news/better-business-bureau/index.html [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:12, 25 August 2025 (UTC)
:@[[User:Dentist5735|Dentist5735]] I agree with this -- less clutter is best. I'll wait for others to chime in before making a change however. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:54, 25 August 2025 (UTC)
::Happy to remove the link to the digital fingerprinting tool as I'd tend to agree that it's handled better elsewhere. I think BBB is still probably worth linking because, while a bit crap at times, it's still a major avenue for reporting consumer issues. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 12:34, 26 August 2025 (UTC)

==Make CRW: Redirects for pages starting with Consumer Rights Wiki:==

Hello. This time I am here as I hate having to write Consumer Rights Wiki: every time I need a page in that section of the wiki. Can we please have redirects to these pages where instead of Consumer Rights Wiki: we can type CRW: sort of like how Wikipedia pages have Wikipedia: and WP: for redirects? Thanks. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:26, 25 August 2025 (UTC)

:I can forward that to the developers. Also, you can do Project: as kind of a shortcut already. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:19, 25 August 2025 (UTC)
::From what I can tell, it's something that needs to be done on the bakend, so have passed it onto the backend folks. thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 13:20, 26 August 2025 (UTC)
:::You can do name space redirects, but it’s generally easier for the tech side of people to do it. It’s kind of Janky to do it just through a manual redirect so if we’re gonna do it, it’s better for you to pass it to the tech folks. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 18:14, 31 August 2025 (UTC)

==Deletion request eRUC NZ 24/7 GPS car surveillance==

Hey guys, this is a serious issue. If the format or section is wrong I'm open to input on what to change or where to repost. Please don't just tear it down and bury this. It's a big deal much worse than most consumer issues.

[[NZ eRUC all-cars 24/7 GPS Surveillance proposal|https://consumerrights.wiki/NZ_eRUC_all-cars_24/7_GPS_Surveillance_proposal]] [[User:FredNZ|FredNZ]] ([[User talk:FredNZ|talk]]) 09:13, 27 August 2025 (UTC)

:Hi @[[User:FredNZ|FredNZ]], read through the [[Consumer Rights Wiki:Style guide|style guide]] and the [[Consumer Rights Wiki:Article types#Incidents|guide on incident pages]]. If you have any more questions that those pages don't answer, please ask. Thanks for making this article and helping to improve it. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:53, 27 August 2025 (UTC)

==DCS is an unnecessary disambiguation page==

At [[DCS (disambiguation)]] there is a link to dCS audio ,which doesn’t have an article about it, and Deep Cycle Systems. This means it is useless and isn’t needed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:02, 28 August 2025 (UTC)

:If you wanted to create some of those other pages, even if it’s just basic information, you can do so that way the disambiguation page serves more of a purpose. If you feel we need to remove the page please let us know and we can look into that and tag it properly so that people know to create articles for the pages under it or it will be deleted. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 18:15, 31 August 2025 (UTC)
::@[[User:Atsumari|Atsumari]] I think looking at it there’s a high chance there’ll eventually be one for it in the future. I was just asking if it is relevant but from your post i think it’s fine for it to stay. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 18:17, 31 August 2025 (UTC)

==Inclusion guidelines==

It appears the Inclusion Guidelines article hasn't been updated since May. Since this is a major FAQ for a lot of contributors, as well as important guidelines for what this wiki does (and doesn't) cover, it seems pretty crucial to update this article. It would also help greatly to add it to the Create a Page, How To Help, and other contributor articles. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:50, 28 August 2025 (UTC)

:I will certainly make sure to get the other stuff members in on this, It is rather concerning that we haven't updated it for hot minute... [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:52, 28 August 2025 (UTC)

==Protect Template:Main Page/Featured==

[[Template:Main Page/Featured]] should be protected to allow only administrators. Autoconfirmed/confirmed users being able to edit this seems like a recipe for disaster, especially as only admins need to edit it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:17, 28 August 2025 (UTC)

:Thanks for letting us know. Should now be fixed. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:20, 28 August 2025 (UTC)

==Appeal to Piefed Page Deletion==

Someone has marked the Piefed Page for deletion. What are some improvements that could be made to the article to potentially prevent this outcome?

[[Piefed]] [[User:Fierce|Fierce]] ([[User talk:Fierce|talk]]) 05:19, 29 August 2025 (UTC)

:The easier to deal with issue mentioned in the deletion notice surrounds the fact that the article is quite short, and is not in a standard format for a product article. This is fairly manageable, as it just needs to be reformatted into something more similar to other product articles on the wiki.
:The second issue is trickier: piefed's relevance to consumer protection, and general notability, needs to be justified. This is, I suspect, the main reason why it's being considered for deletion, as the other issue would only really justify a stub notice. We do not intend to have a page for every open source solution out there, and generally the only ones which have a page are very large and relevant ones like GrapheneOS (and even then there's some debate as to whether they fit on the Wiki). I'm not sure that Piefed has really has any notable consumer-related incidents to speak of, and for the page to stay I think you'd need to clearly lay out a case (ideally on its talk page, feel free to reply here or ping me if you do this) for the page's notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:45, 29 August 2025 (UTC)

=="Despite"==

It seems the word "despite" may be interpreted as inflammatory language. It's much easier to avoid it in the text/body of an article, but with an incident article, how can it be described when the incident in question is blatantly contradictory? i.e. "GoPro advertises waterproof cameras despite design flaw."

My intent is to title the incident as specific and concise as possible, which, something like "GoPro camera waterproof issue" does not do. Same with "Signal data collection" which I had re-titled to "Signal's data collection despite privacy-focused advertising." [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 18:09, 29 August 2025 (UTC)

:Having a look at the article mentioned, I think that it would be an appropriate title if fully supported in the text (the whole article is a bit dubious as it appears to be original research in the sense that the submitting user has drawn inferences from the product spec and warranty language, and there's no evidence of it being picked up by any media outlets or discussed by anyone other than the submitting user. There's also no evidence of an actual design flaw existing - we don't know that the camera is not fine down to 10m, only that the warranty does not fully cover it.)
:Answering the main topic though, if we assume that the article text did fully support the title, I think such a title would be fine. It's certainly a substantial improvement upon where it was before, and like you I can't think of another good way of wording it which is not needlessly unclear or wordy. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:58, 30 August 2025 (UTC)

==dark mode on a template's broken==

[[Template:Quote_box]] been a while since it's been broken on dark mode and I reported it on it's discussion page but it's still yet to be fixed on dark mode. In my experiences the problem's rampant on both mobile and desktop. The background of the template stays white but as it's dark mode the text turns white. Which makes the text invisible. [[User:SinexTitan|SinexTitan]] ([[User talk:SinexTitan|talk]]) 18:35, 29 August 2025 (UTC)

:I do see what you mean when I access it on mobile as I live in dark mode. It becomes a white box. I’ll wait for other staff to confirm this, but I believe we need to pass this on to the infrastructure team so a tech can look at it. This might also just be a situation where it’s a known bug with the software, but we will cross the bridge if we get to it. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 18:19, 31 August 2025 (UTC)

==Remove the Help: redirects==

There are some help: redirects to articles that were previously moved, like [[Help:Electron]]. Can we finally remove these? [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 08:52, 30 August 2025 (UTC)

:Sure. Deleted the two redirects to mainspace articles. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 16:33, 30 August 2025 (UTC)

==Sandbox is underutilised==

The sandbox for this doesn’t show up anywhere on the interface and is never used. We either utilise it and put it on the interface or do nothing and it just sits there. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:18, 31 August 2025 (UTC)

==Fixed the Sengled article page==

I overhauled the article [[Sengled]] a few days ago. Please remove the Sloppy AI tag and change the Incomplete tag to StubNotice (as I believe it still needs more work, but I lack the familiarity to follow through on it). — [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 22:59, 1 September 2025 (UTC)

:@[[User:Sojourna|Sojourna]], Thanks for fixing that article. I'm keeping incomplete over stub since it's long enough to be useful, but just not complete. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:09, 1 September 2025 (UTC)

Consumer Rights Wiki talk:Moderators' noticeboard/Archive 1

2025-09-02T03:28:19Z

JackFromWisconsin: Archiving stale talk page discussions

{{Archive}}
==can this page be easily accessible (like from the left-side taskbar or something) ?==

I love the fact that you guys created this page ; i believe having less and less reliance on discord is a good thing, but currently this page is hidden deep and if you dont know it exists you will never find it. Please make it available easily in some way. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 19:27, 20 August 2025 (UTC)

:Hi, thanks for posting this… I believe that is indeed the plan that we’re either going to add this to the policy page or the side bar or the help page. The team will discuss it and we will update you. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 19:29, 20 August 2025 (UTC)
:Done. I agree better visibility is important. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 20:16, 20 August 2025 (UTC)
::Also, this page is linked to on all the article notice templates so it'll be easy to find when someone needs to come here. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 21:01, 20 August 2025 (UTC)

==deletion request :==

this is difficult to explain because english is my second language but i believe some people have accidently written stuff in the wrong article. please check out [[Link to the main article|this article]] yourself, you will understand what i mean when reading the title and the content. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:00, 20 August 2025 (UTC)

:Thanks for the report! I have removed the article for being written with AI. It is now protected so nobody can create an article with that title. [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 21:51, 20 August 2025 (UTC)

==Request for comment: Transcript articles==

An editor has raised a question on the need for AI generated transcripts of Louis Rossmann videos being hosted on this site. It seems these articles have been around for a while and are in the guideline pages as okay to include. I don't feel strongly about these and I wanted to ask more broadly about the need. According to [[:Category:Transcripts]] we have about 20 of them.

Here is the comment in question that prompted me asking for feedback from others: [[Talk:Insta360 camera locks you out "to protect your consumer rights" - corporate gaslighting#why does this bs exist. why do these articles exist. can we stop ? this is so annoying. who wants this ??]] (pinging @[[User:Plankton|Plankton]]) '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 01:06, 21 August 2025 (UTC)

:yeah thats me. i apologize for the strong language in my original post on the talk page of the [[Insta360 camera locks you out "to protect your consumer rights" - corporate gaslighting|article]]. I just dont feel these articles are worth anything at all. I doubt anyone would ever read them. And their existance may even turn people down from writing their own article on the subject since one (though of poor quality) already exists. I dont know why they were allowed in the first place, but i feel like they should be removed. In my opinion, they bring down the quality of the wiki. If a gouvernment representative ever looks at the wiki for info and falls onto AI bs, they might not see the wiki as a quality documentation. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 01:24, 21 August 2025 (UTC)
::I think you're right. They served a purpose to start with, but have outlived it. I'll do a proper purge of them and anything related to them shortly, starting with deleting those ones you linked just now [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:44, 21 August 2025 (UTC)
:::Ok - I've deleted the transcripts which were on the site. I'll start the rest of the cleanup in a bit but in the meantime feel free to point out any references to them that need to go and I can mop them all up [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 11:02, 21 August 2025 (UTC)
::::I assume [[Template:Autogenerated]] needs to go also? '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 15:00, 21 August 2025 (UTC)

==Am i allowed to make articles on legislature that is outside the US ?==

For the Legislature articles, are they only US centric ? or can I make articles on legislature from my country ? Moreover, do the sources cited need to be in english. Obviously the content of the page needs to be in english since this is an english wiki, but can the source be in other languages ? [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 22:25, 21 August 2025 (UTC)

:Consumer rights is a global issue. Yes, it is okay to include non-US issues and non-english sources, but it is preferable to find English sources. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 21 August 2025 (UTC)

==Hello dear moderators, please delete the page FTX i created==

So, At first i thought i should make an article on what happened with FTX and so i started a page. But after some thoughts i realised that the actual article I wanted to write is on the systemic issue of cryptocurrency fraud in general, and not simply on FTX. so can you guys please delete the FTX page i made ? [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 05:23, 22 August 2025 (UTC)

:If you want to keep the page and just have it converted to another name, we can do that that way it still aligns with the issue you’re trying to discuss. As long as it’s systemic and works with in the editorial guidelines, it doesn’t necessarily need to be deleted. If you still do want us to remove it, please let us know. The same thing it was for if you want more help with the article just feel free to let us know. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 11:53, 22 August 2025 (UTC)

==Deletion appeal "Presonus removes VSL...."==

Hello, I created a few days ago a page about Presonus deleting a software that was marketed with audio interfaces. I tried making changes on the page but the captcha just wouldn't trust that I was human and wouldn't let me add content to the article that's why it was empty.

It should now have some context and references, sorry for the inconvenience.

Best regards [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 21:09, 22 August 2025 (UTC)

:I take it you're talking about this article [[Presonus removes VSL mixing app from VSL audio interfaces products line]] @[[User:Leonneon|Leonneon]]? I have removed the deletion notice. Thanks for making the article. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:15, 22 August 2025 (UTC)
:Yes it's the one, thank you have a great day [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 16:31, 25 August 2025 (UTC)

==Article status appeal: "The Italian digital identity wallet only supports Google-certified Android devices"==

Hello,

I've created the article [[The Italian digital identity wallet only supports Google-certified Android devices]] today in a work-in-progress state and it was flagged as a stub. I think it's ready to lose the stub status now as I've published the final draft. Could you please check? Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:40, 24 August 2025 (UTC)

:@[[User:Rampant-quack-painting|Rampant-quack-painting]] Thank you for creating that article. I have removed the stub notice. If you want, the citations could use some work to complete them, but that's the only big thing I'm seeing wrong right now. Just adding in the author, website name, and date would go a long way in the citations. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:17, 25 August 2025 (UTC)
::Hi Jack, I've enriched all the citations and archived them on the Wayback Machine. Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:28, 25 August 2025 (UTC)
:::Awesome work, thanks. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 25 August 2025 (UTC)

Consumer Rights Wiki talk:Bugs

2025-09-02T03:27:02Z

JackFromWisconsin: /* Moderator's noticebord and report bug pages innaccessible(ish) in old look */ Reply

Category:CS1 errors: missing title

2025-09-02T01:22:43Z

JackFromWisconsin: add maintenance category

[[Category:Hidden categories]]

Category:CS1 errors: bare URL

2025-09-02T01:22:27Z

JackFromWisconsin: add maintenance category

[[Category:Hidden categories]]

Category:CS1 errors: dates

2025-09-02T01:22:10Z

JackFromWisconsin: add maintenance category

[[Category:Hidden categories]]

Category:CS1 maint: numeric names: authors list

2025-09-02T01:21:44Z

JackFromWisconsin: add maintenance category

[[Category:Hidden categories]]

Consumer Rights Wiki talk:Moderators' noticeboard

2025-09-01T23:09:54Z

JackFromWisconsin: /* Fixed the Sengled article page */ Reply

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div>
</div>
<br />
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Deletion appeal "Presonus removes VSL...."==

Hello, I created a few days ago a page about Presonus deleting a software that was marketed with audio interfaces. I tried making changes on the page but the captcha just wouldn't trust that I was human and wouldn't let me add content to the article that's why it was empty.

It should now have some context and references, sorry for the inconvenience.

Best regards [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 21:09, 22 August 2025 (UTC)

:I take it you're talking about this article [[Presonus removes VSL mixing app from VSL audio interfaces products line]] @[[User:Leonneon|Leonneon]]? I have removed the deletion notice. Thanks for making the article. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:15, 22 August 2025 (UTC)
:Yes it's the one, thank you have a great day [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 16:31, 25 August 2025 (UTC)

==Should CRW be indexed by search engines?==

Hello, I am writing here as I found a setting in the visual editor if you click those three lines and then ‘advanced settings’, which asks if you want a page to be indexed by search engines. I am sure that this setting is set to default, which means no on all articles (unless this was covered before and i do not know about it). I think this setting could be useful sometimes, but not always, to make the wiki easier to find and not just “I watch Louis Rossman so I know about the CRW!” and also make others learn about this in general. You can probably make a discussion about this if this wasn’t talked about before. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:27, 23 August 2025 (UTC)

:@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]], I did a search (on Google) for "Microsoft consumer rights wiki" and this wiki did come up in the 3rd-4th result. So I am pretty sure this wiki is indexed by search engines. I'll forward this to developers just in case. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:17, 24 August 2025 (UTC)
::@[[User:JackFromWisconsin|JackFromWisconsin]] I searched this on Ecosia and I got the same thing too. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:52, 24 August 2025 (UTC)
:It appears that only our former wiki's domain, wiki.Rossmanngroup.com, is what is currently indexed on search engines. Tested this on DuckDuckGo. Query: "Nintendo Consumer Rights Wiki" [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:55, 28 August 2025 (UTC)
::@[[User:JamesTDG|JamesTDG]] good point. I originally thought it wasn’t indexed because when i went to a newer incident article and tried searching it up, I couldn’t see it come up. I thought the default setting defaulted incident articles to not indexed after i realised other articles were indexed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 28 August 2025 (UTC)

==Article status appeal: "The Italian digital identity wallet only supports Google-certified Android devices"==

Hello,

I've created the article [[The Italian digital identity wallet only supports Google-certified Android devices]] today in a work-in-progress state and it was flagged as a stub. I think it's ready to lose the stub status now as I've published the final draft. Could you please check? Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:40, 24 August 2025 (UTC)

:@[[User:Rampant-quack-painting|Rampant-quack-painting]] Thank you for creating that article. I have removed the stub notice. If you want, the citations could use some work to complete them, but that's the only big thing I'm seeing wrong right now. Just adding in the author, website name, and date would go a long way in the citations. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:17, 25 August 2025 (UTC)
::Hi Jack, I've enriched all the citations and archived them on the Wayback Machine. Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:28, 25 August 2025 (UTC)
:::Awesome work, thanks. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 25 August 2025 (UTC)

==Remove eff digital fingerprint tool from consumer privacy tools.==

These tools that supposedly tell you your fingerprint are unreliable and are reccomended against in the privacyguides.org forum. They are also not listed on privacyguides.org for this and many other reasons. I think we should try not to clutter the tools section and rely on strong resources like privacyguides.org for their suggestions. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:04, 25 August 2025 (UTC)

:Also a link to the BBB? Seriously? https://money.cnn.com/2015/09/30/news/better-business-bureau/index.html [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:12, 25 August 2025 (UTC)
:@[[User:Dentist5735|Dentist5735]] I agree with this -- less clutter is best. I'll wait for others to chime in before making a change however. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:54, 25 August 2025 (UTC)
::Happy to remove the link to the digital fingerprinting tool as I'd tend to agree that it's handled better elsewhere. I think BBB is still probably worth linking because, while a bit crap at times, it's still a major avenue for reporting consumer issues. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 12:34, 26 August 2025 (UTC)

==Make CRW: Redirects for pages starting with Consumer Rights Wiki:==

Hello. This time I am here as I hate having to write Consumer Rights Wiki: every time I need a page in that section of the wiki. Can we please have redirects to these pages where instead of Consumer Rights Wiki: we can type CRW: sort of like how Wikipedia pages have Wikipedia: and WP: for redirects? Thanks. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:26, 25 August 2025 (UTC)

:I can forward that to the developers. Also, you can do Project: as kind of a shortcut already. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:19, 25 August 2025 (UTC)
::From what I can tell, it's something that needs to be done on the bakend, so have passed it onto the backend folks. thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 13:20, 26 August 2025 (UTC)
:::You can do name space redirects, but it’s generally easier for the tech side of people to do it. It’s kind of Janky to do it just through a manual redirect so if we’re gonna do it, it’s better for you to pass it to the tech folks. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 18:14, 31 August 2025 (UTC)

==Deletion request eRUC NZ 24/7 GPS car surveillance==

Hey guys, this is a serious issue. If the format or section is wrong I'm open to input on what to change or where to repost. Please don't just tear it down and bury this. It's a big deal much worse than most consumer issues.

[[NZ eRUC all-cars 24/7 GPS Surveillance proposal|https://consumerrights.wiki/NZ_eRUC_all-cars_24/7_GPS_Surveillance_proposal]] [[User:FredNZ|FredNZ]] ([[User talk:FredNZ|talk]]) 09:13, 27 August 2025 (UTC)

:Hi @[[User:FredNZ|FredNZ]], read through the [[Consumer Rights Wiki:Style guide|style guide]] and the [[Consumer Rights Wiki:Article types#Incidents|guide on incident pages]]. If you have any more questions that those pages don't answer, please ask. Thanks for making this article and helping to improve it. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:53, 27 August 2025 (UTC)

==DCS is an unnecessary disambiguation page==

At [[DCS (disambiguation)]] there is a link to dCS audio ,which doesn’t have an article about it, and Deep Cycle Systems. This means it is useless and isn’t needed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:02, 28 August 2025 (UTC)

:If you wanted to create some of those other pages, even if it’s just basic information, you can do so that way the disambiguation page serves more of a purpose. If you feel we need to remove the page please let us know and we can look into that and tag it properly so that people know to create articles for the pages under it or it will be deleted. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 18:15, 31 August 2025 (UTC)
::@[[User:Atsumari|Atsumari]] I think looking at it there’s a high chance there’ll eventually be one for it in the future. I was just asking if it is relevant but from your post i think it’s fine for it to stay. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 18:17, 31 August 2025 (UTC)

==Inclusion guidelines==

It appears the Inclusion Guidelines article hasn't been updated since May. Since this is a major FAQ for a lot of contributors, as well as important guidelines for what this wiki does (and doesn't) cover, it seems pretty crucial to update this article. It would also help greatly to add it to the Create a Page, How To Help, and other contributor articles. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:50, 28 August 2025 (UTC)

:I will certainly make sure to get the other stuff members in on this, It is rather concerning that we haven't updated it for hot minute... [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:52, 28 August 2025 (UTC)

==Protect Template:Main Page/Featured==

[[Template:Main Page/Featured]] should be protected to allow only administrators. Autoconfirmed/confirmed users being able to edit this seems like a recipe for disaster, especially as only admins need to edit it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:17, 28 August 2025 (UTC)

:Thanks for letting us know. Should now be fixed. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:20, 28 August 2025 (UTC)

==Appeal to Piefed Page Deletion==

Someone has marked the Piefed Page for deletion. What are some improvements that could be made to the article to potentially prevent this outcome?

[[Piefed]] [[User:Fierce|Fierce]] ([[User talk:Fierce|talk]]) 05:19, 29 August 2025 (UTC)

:The easier to deal with issue mentioned in the deletion notice surrounds the fact that the article is quite short, and is not in a standard format for a product article. This is fairly manageable, as it just needs to be reformatted into something more similar to other product articles on the wiki.
:The second issue is trickier: piefed's relevance to consumer protection, and general notability, needs to be justified. This is, I suspect, the main reason why it's being considered for deletion, as the other issue would only really justify a stub notice. We do not intend to have a page for every open source solution out there, and generally the only ones which have a page are very large and relevant ones like GrapheneOS (and even then there's some debate as to whether they fit on the Wiki). I'm not sure that Piefed has really has any notable consumer-related incidents to speak of, and for the page to stay I think you'd need to clearly lay out a case (ideally on its talk page, feel free to reply here or ping me if you do this) for the page's notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:45, 29 August 2025 (UTC)

=="Despite"==

It seems the word "despite" may be interpreted as inflammatory language. It's much easier to avoid it in the text/body of an article, but with an incident article, how can it be described when the incident in question is blatantly contradictory? i.e. "GoPro advertises waterproof cameras despite design flaw."

My intent is to title the incident as specific and concise as possible, which, something like "GoPro camera waterproof issue" does not do. Same with "Signal data collection" which I had re-titled to "Signal's data collection despite privacy-focused advertising." [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 18:09, 29 August 2025 (UTC)

:Having a look at the article mentioned, I think that it would be an appropriate title if fully supported in the text (the whole article is a bit dubious as it appears to be original research in the sense that the submitting user has drawn inferences from the product spec and warranty language, and there's no evidence of it being picked up by any media outlets or discussed by anyone other than the submitting user. There's also no evidence of an actual design flaw existing - we don't know that the camera is not fine down to 10m, only that the warranty does not fully cover it.)
:Answering the main topic though, if we assume that the article text did fully support the title, I think such a title would be fine. It's certainly a substantial improvement upon where it was before, and like you I can't think of another good way of wording it which is not needlessly unclear or wordy. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:58, 30 August 2025 (UTC)

==dark mode on a template's broken==

[[Template:Quote_box]] been a while since it's been broken on dark mode and I reported it on it's discussion page but it's still yet to be fixed on dark mode. In my experiences the problem's rampant on both mobile and desktop. The background of the template stays white but as it's dark mode the text turns white. Which makes the text invisible. [[User:SinexTitan|SinexTitan]] ([[User talk:SinexTitan|talk]]) 18:35, 29 August 2025 (UTC)

:I do see what you mean when I access it on mobile as I live in dark mode. It becomes a white box. I’ll wait for other staff to confirm this, but I believe we need to pass this on to the infrastructure team so a tech can look at it. This might also just be a situation where it’s a known bug with the software, but we will cross the bridge if we get to it. - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 18:19, 31 August 2025 (UTC)

==Remove the Help: redirects==

There are some help: redirects to articles that were previously moved, like [[Help:Electron]]. Can we finally remove these? [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 08:52, 30 August 2025 (UTC)

:Sure. Deleted the two redirects to mainspace articles. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 16:33, 30 August 2025 (UTC)

==Sandbox is underutilised==

The sandbox for this doesn’t show up anywhere on the interface and is never used. We either utilise it and put it on the interface or do nothing and it just sits there.
[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:18, 31 August 2025 (UTC)

==Fixed the Sengled article page==

I overhauled the article [[Sengled]] a few days ago. Please remove the Sloppy AI tag and change the Incomplete tag to StubNotice (as I believe it still needs more work, but I lack the familiarity to follow through on it). — [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 22:59, 1 September 2025 (UTC)

:@[[User:Sojourna|Sojourna]], Thanks for fixing that article. I'm keeping incomplete over stub since it's long enough to be useful, but just not complete. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:09, 1 September 2025 (UTC)

Sengled

2025-09-01T23:08:27Z

JackFromWisconsin: Del AI notice

{{Incomplete}}

{{CompanyCargo
|Description=
|Founded=1997 
|Industry=Lighting products
|Logo=Sengled.png
|ParentCompany=
|Type=Private
|Website=https://us.sengled.com
}}

'''Sengled''' is a Chinese{{Citation needed}} smart-lighting manufacturer that focuses on affordable smart light bulbs to consumers that are compatible with [[Amazon]]'s Alexa and [[Google]]'s Assistant.

==Consumer impact summary==
'''Always online:''' Their products rely on proprietary cloud services. This means that should something render the product unable to access the server(s), the consumer cannot use features — such as voice activation and smart home automation — or even so far as to be left with essentially {{Wplink|electronic waste}}.

'''Requires downloading app:''' Sengled uses its own application software to manage the product(s).

'''Change without notice:''' "We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time."<ref name="ToS">{{Cite web |title=Terms of Service |url=https://us.sengled.com/pages/terms-of-service |website=Sengled |date=2025 |access-date=26 Aug 2025 |url-status=live |archive-url=https://web.archive.org/web/20250429110946/https://us.sengled.com/pages/terms-of-service |archive-date=29 Apr 2025}}</ref>

'''Additional costs may apply:''' "You acknowledge and understand that certain Services may be provided for a fee. In that case, you shall pay all applicable fees in connection with the Services selected by you in accordance with the Sales Terms.<ref name="ToS" />

'''Sharing performance/function evaluations of services with third-parties:''' "You may not release the results of any performance or functional evaluation of any of the Services to any third party without prior written approval of Sengled for each such release."<ref name="ToS" />

'''Arbitration:''' It is unknown whether Sengled uses [[forced arbitration]] for resolving disputes, as there is no dispute resolution policy displayed on its website(s).

==Incidents==
===Removed from Alexa (July 2025)===
As of 31 July 2025, Sengled's app is no longer available on Alexa. Amazon cited its removal as being due to repeated sporadic outages the preceding few months that had remained unresolved by Sengled. Although some smart light bulbs may be able to use Alexa directly through other means such as {{Wplink|Zigbee}} and {{Wplink|Bluetooth}}, for the most part customers that relied on Alexa-compatibility have been left with {{Wplink|Brick (electronics)|bricked}} goods.<ref>{{Cite web |last=Patterson |first=Ben |title=Amazon yanks Sengled's Alexa skill after a series of service outages |url=https://www.pcworld.com/article/2864586/amazon-yanks-sengleds-alexa-skill-after-a-series-of-service-outages.html |website=PCWorld |date=31 Jul 2025 |access-date=26 Aug 2025 |url-status=live |archive-url=https://web.archive.org/web/20250802073937/https://www.pcworld.com/article/2864586/amazon-yanks-sengleds-alexa-skill-after-a-series-of-service-outages.html |archive-date=2 Aug 2025}}</ref>

There still has been no statement from Sengled on the matter as of 26 August 2025. Despite the removal, its Amazon store page<ref>{{Cite web |title=Amazon.com: Sengled |url=https://www.amazon.com/stores/Sengled/page/835A951E-D6BB-46D3-94CD-11070A540E81 |website=[[Amazon]] |date=26 Aug 2025 |access-date=26 Aug 2025 |url-status=live |archive-url=https://web.archive.org/web/20250826234414/https://www.amazon.com/stores/Sengled/page/835A951E-D6BB-46D3-94CD-11070A540E81 |archive-date=26 Aug 2025}}</ref> and both their EU and US websites still advertise compatibility with Alexa.<ref>{{Cite web |title=sengled: Home |url=https://eu.sengled.com/en/ |website=Sengled (EU) |date=26 Aug 2025 |access-date=26 Aug 2025 |url-status=live |archive-url=https://web.archive.org/web/20250827000307/https://eu.sengled.com/en/ |archive-date=27 Aug 2025 |quote=''Stream music from your smartphone or via voice control with Amazon's Alexa.''}}</ref><ref>{{Cite web |title=Smart Lighting Expert |url=https://us.sengled.com/ |website=Sengled (US) |date=26 Aug 2025 |access-date=26 Aug 2025 |url-status=live |archive-url=https://web.archive.org/web/20250826235723/https://us.sengled.com/ |archive-date=26 Aug 2025 |quote=''[...] allowing for convenient voice or app control with Amazon Alexa''}}</ref>

===App itself becomes inoperable (Aug 2025)===
The Sengled app has stopped working since 2 August 2025, leaving customers with non-functioning smart light bulbs.{{Citation needed}} Again, no statement was released by Sengled as of 26 August 2025.

==References==
{{Reflist}}

[[Category:{{PAGENAME}}]]

User talk:JakeL

2025-09-01T22:03:26Z

JackFromWisconsin: /* Is TestingCAPTCHA still needed? */ Reply

==Is TestingCAPTCHA still needed?==

Hi JakeL, is [[TestingCaptcha]] still needed or are you done using it? [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:39, 1 September 2025 (UTC)

:Hello,
:This page can be deleted. Many thanks for your hard work! [[User:JakeL|JakeL]] ([[User talk:JakeL|talk]]) 20:57, 1 September 2025 (UTC)
::{{Resolved}} '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:03, 1 September 2025 (UTC)

File:Yes check.svg

2025-08-31T15:27:51Z

JackFromWisconsin: Check mark

== Summary ==
Check mark
== Licensing ==
{{PD}}

Template:Resolved

2025-08-31T15:24:01Z

JackFromWisconsin: 1 revision imported from :wikipedia:Template:Resolved: a way to mark finished tasks

{{ {{{|safesubst:}}}hmbox
| class = resolved
| image = Yes check.svg
| message = {{{text|{{{2|Resolved}}}}}}
| extra = {{{reason|{{{1|}}}}}}
}}<noinclude>{{documentation}}</noinclude>

File:Blank.png

2025-08-31T15:22:36Z

JackFromWisconsin: blank image, i guess its used as a placeholder sometimes

== Summary ==
blank image, i guess its used as a placeholder sometimes
== Licensing ==
{{PD}}

Template:Hmbox/styles.css

2025-08-31T15:21:19Z

JackFromWisconsin: 1 revision imported from :wikipedia:Template:Hmbox/styles.css: formatting tool

/* {{pp-template}} */

.hmbox-outer {
margin-left: 1em;
}

.hmbox-inner {
display: inline-block;
color: var( --color-base, #202122 );
border: 1px solid var( --border-color-base, #a2a9b1 );
background-color: var( --background-color-interactive-subtle, #f8f9fa );
margin-right: 0.5em;
padding: 0.3em 0.5em;
}

Template:Hmbox

2025-08-31T15:21:00Z

JackFromWisconsin: 1 revision imported from :wikipedia:Template:Hmbox: formatting tool

<templatestyles src="Hmbox/styles.css" /><div role="note" class="hmbox-outer {{{class|}}}"><div class="hmbox-inner">[[File:{{{image|Blank.png}}}|{{{{{|safesubst:}}}#if:{{{imagesize|}}}|{{{imagesize}}}|20x20}}px|link=|alt=]] {{{message|}}}</div>{{{{{|safesubst:}}}#if:{{{extra|}}}| – <span style="font-size: 85%">{{{extra}}}</span>}}</div><noinclude>
{{documentation}}

</noinclude>

Consumer Rights Wiki:Verifiability

2025-08-30T16:39:04Z

JackFromWisconsin: fix my bolding

'''All content''' on the Consumer Rights Wiki '''must be verified''' by presence of a citation in the article. That means whenever you assert something as true (ex. Samsung requiring a subscription to display pictures on a TV they sell) requires an ''inline citation''. The corresponding citation for the example would look like this: <ref name="forum2">{{cite web |date=2025-08-01 |title=Solved: Frame TV cannot display slideshow of my own personal pictures unless I pay membership fee |url=https://eu.community.samsung.com/t5/tv/frame-tv-cannot-display-slideshow-of-my-own-personal-pictures/td-p/12892255 |publisher=Samsung Community}}</ref>.

Ideally while editing, sources are introduced when new content is added to this wiki. If you see content that should have a citation, yet doesn't, please use the <code><nowiki>{{citation needed}}</nowiki></code> template.

==Reliable sources==

===What counts as a reliable source===
Sources should be weighted according to their reliability and authority:

#'''Highest reliability''' (Use these first)
#*Court decisions, regulatory findings, and official government documents
#*Peer-reviewed academic journals and research publications
#*Official company documents and statements (for establishing claims, not for establishing facts)
#*Primary source documents (contracts, terms of service, etc.)
#'''High reliability'''
#*Major established news organizations with strong fact-checking processes
#*Industry publications with editorial standards
#*Specialist blogs with established expertise and reputation
#*Videos from a reputable specialist channel
#*Technical documentation from reputable organizations
#'''Medium reliability'''
#*Books published by reputable publishers
#*Industry analysis that is not peer-reviewed
#*Statements from consumer advocacy organizations
#*Videos from a reputable general interest or non-specialist channel
#*Technical explanations from recognized experts

===What should be used with caution===

#'''Lower reliability''' (These should be avoided and only used for the likes of consumer sentiment and other low-stakes situations)
#*Social media posts (even from verified accounts)
#*Forums and community discussions
#*Legal statements from lawyers of a party to an event
#*Personal blogs without established credibility
#*Videos from a disreputable source (e.g. a low-effort content farm)
#*Claims sourced anonymously (see below)
#'''No reliability''' (These are unable to be used)
#*Other wikis ([[wikipedia:wikipedia:Don't_cite_Wikipedia_on_Wikipedia|even Wikipedia doesn’t source itself]])
#*AI content farms (these are no better than citing ChatGPT)

==When content needs to have a source==
Anything likely to be challenged. This means any facts you assert as true, quotes, or descriptions about products.

*Facts should have the highest quality of sources.
*Quotes need to be sourced from where you got the information from. This is the one time you can cite Wikipedia if you take a quote from there.

==How to make an inline citation==
In visual editor, click on "insert", "more", then Citation. Alternatively you can press Control-Shift-K. Then click through to "Manual" and click "Web". Then insert all relevant details, but at minimum include a link to the article and the title of the article.

In source editor, paste in the following wikitext:
<nowiki><ref>
{{cite web
|last=
|first=
|title=
|url=
|website=
|date=
|access-date=
}}</ref></nowiki>
Then fill in the information you have, with the url and title fields being mandatory.

==Use of sources==

===Handling anonymous sources and vague attributions===
Phrases like "a person familiar with the matter" and "on information and belief" require careful handling:

*Claims attributed to anonymous sources should never stand alone as the sole basis for significant allegations against companies or individuals
*When citing reporting that uses anonymous sources, clearly indicate this in your citation: "According to The New York Times, which cited 'people familiar with the matter,'..."
*Anonymous source claims should be treated as significantly less reliable than on-the-record statements
*When multiple reputable publications independently verify information with their own anonymous sources, this increases reliability but still requires caution
*Information from anonymous sources should be presented as claims rather than established facts

'''Red flags''' that should prompt additional scrutiny:

*Claims that seem designed primarily to generate controversy
*Information that only comes from a single anonymous source
*Multiple outlets citing the same original anonymous source
*Allegations that remain unsubstantiated even after significant time has passed
*Claims that contradict documented evidence or on-the-record statements

===Balancing perspectives and due weight===

*Represent viewpoints in proportion to their prominence in reliable sources
*Do not give undue weight to fringe theories or minority viewpoints
*When presenting controversial topics, ensure that mainstream perspectives are adequately represented
*When reporting on disputes, ensure that all major parties' positions are fairly represented
*Avoid creating false equivalence between positions that have different levels of support

===Handling conflicting information===
When reliable sources conflict:

*Acknowledge the conflict explicitly
*Give preference to more recent information when appropriate
*Give preference to more specialized or authoritative sources on the specific topic
*Present multiple perspectives when the conflict represents genuine expert disagreement
*Avoid taking sides in ongoing disputes; instead, describe the differing positions

===Source transparency===

*Wiki contributors should be able to verify sources
*Avoid citing sources that are not publicly accessible
*If utilizing paywalled content, provide sufficient information for others to locate it (archive links are often useful here)

===Sourcing standards===
We hold ourselves to higher standards than the individuals and companies we report on:

*Never lower your sourcing standards because of personal conviction about a topic
*Do not use the Wiki to advance personal vendettas or agendas
*Recognize that unsubstantiated claims can cause real harm
*Remember that our credibility depends on rigorous adherence to these guidelines

By following these guidelines on appropriate sourcing, we maintain the Wiki's integrity as a reliable resource for consumer protection information and advocacy.

==References==

<references />

Consumer Rights Wiki talk:Moderators' noticeboard

2025-08-30T16:33:53Z

JackFromWisconsin: /* Remove the Help: redirects */ Reply

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div>
</div>
<br />
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Deletion appeal "Presonus removes VSL...."==

Hello, I created a few days ago a page about Presonus deleting a software that was marketed with audio interfaces. I tried making changes on the page but the captcha just wouldn't trust that I was human and wouldn't let me add content to the article that's why it was empty.

It should now have some context and references, sorry for the inconvenience.

Best regards [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 21:09, 22 August 2025 (UTC)

:I take it you're talking about this article [[Presonus removes VSL mixing app from VSL audio interfaces products line]] @[[User:Leonneon|Leonneon]]? I have removed the deletion notice. Thanks for making the article. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:15, 22 August 2025 (UTC)
:Yes it's the one, thank you have a great day [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 16:31, 25 August 2025 (UTC)

==Should CRW be indexed by search engines?==

Hello, I am writing here as I found a setting in the visual editor if you click those three lines and then ‘advanced settings’, which asks if you want a page to be indexed by search engines. I am sure that this setting is set to default, which means no on all articles (unless this was covered before and i do not know about it). I think this setting could be useful sometimes, but not always, to make the wiki easier to find and not just “I watch Louis Rossman so I know about the CRW!” and also make others learn about this in general. You can probably make a discussion about this if this wasn’t talked about before. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:27, 23 August 2025 (UTC)

:@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]], I did a search (on Google) for "Microsoft consumer rights wiki" and this wiki did come up in the 3rd-4th result. So I am pretty sure this wiki is indexed by search engines. I'll forward this to developers just in case. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:17, 24 August 2025 (UTC)
::@[[User:JackFromWisconsin|JackFromWisconsin]] I searched this on Ecosia and I got the same thing too. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:52, 24 August 2025 (UTC)
:It appears that only our former wiki's domain, wiki.Rossmanngroup.com, is what is currently indexed on search engines. Tested this on DuckDuckGo. Query: "Nintendo Consumer Rights Wiki" [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:55, 28 August 2025 (UTC)
::@[[User:JamesTDG|JamesTDG]] good point. I originally thought it wasn’t indexed because when i went to a newer incident article and tried searching it up, I couldn’t see it come up. I thought the default setting defaulted incident articles to not indexed after i realised other articles were indexed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 28 August 2025 (UTC)

==Article status appeal: "The Italian digital identity wallet only supports Google-certified Android devices"==

Hello,

I've created the article [[The Italian digital identity wallet only supports Google-certified Android devices]] today in a work-in-progress state and it was flagged as a stub. I think it's ready to lose the stub status now as I've published the final draft. Could you please check? Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:40, 24 August 2025 (UTC)

:@[[User:Rampant-quack-painting|Rampant-quack-painting]] Thank you for creating that article. I have removed the stub notice. If you want, the citations could use some work to complete them, but that's the only big thing I'm seeing wrong right now. Just adding in the author, website name, and date would go a long way in the citations. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:17, 25 August 2025 (UTC)
::Hi Jack, I've enriched all the citations and archived them on the Wayback Machine. Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:28, 25 August 2025 (UTC)
:::Awesome work, thanks. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 25 August 2025 (UTC)

==Remove eff digital fingerprint tool from consumer privacy tools.==

These tools that supposedly tell you your fingerprint are unreliable and are reccomended against in the privacyguides.org forum. They are also not listed on privacyguides.org for this and many other reasons. I think we should try not to clutter the tools section and rely on strong resources like privacyguides.org for their suggestions. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:04, 25 August 2025 (UTC)

:Also a link to the BBB? Seriously? https://money.cnn.com/2015/09/30/news/better-business-bureau/index.html [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:12, 25 August 2025 (UTC)
:@[[User:Dentist5735|Dentist5735]] I agree with this -- less clutter is best. I'll wait for others to chime in before making a change however. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:54, 25 August 2025 (UTC)
::Happy to remove the link to the digital fingerprinting tool as I'd tend to agree that it's handled better elsewhere. I think BBB is still probably worth linking because, while a bit crap at times, it's still a major avenue for reporting consumer issues. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 12:34, 26 August 2025 (UTC)

==Make CRW: Redirects for pages starting with Consumer Rights Wiki:==

Hello. This time I am here as I hate having to write Consumer Rights Wiki: every time I need a page in that section of the wiki. Can we please have redirects to these pages where instead of Consumer Rights Wiki: we can type CRW: sort of like how Wikipedia pages have Wikipedia: and WP: for redirects? Thanks. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:26, 25 August 2025 (UTC)

:I can forward that to the developers. Also, you can do Project: as kind of a shortcut already. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:19, 25 August 2025 (UTC)
::From what I can tell, it's something that needs to be done on the bakend, so have passed it onto the backend folks. thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 13:20, 26 August 2025 (UTC)

==Deletion request eRUC NZ 24/7 GPS car surveillance==

Hey guys, this is a serious issue. If the format or section is wrong I'm open to input on what to change or where to repost. Please don't just tear it down and bury this. It's a big deal much worse than most consumer issues.

[[NZ eRUC all-cars 24/7 GPS Surveillance proposal|https://consumerrights.wiki/NZ_eRUC_all-cars_24/7_GPS_Surveillance_proposal]] [[User:FredNZ|FredNZ]] ([[User talk:FredNZ|talk]]) 09:13, 27 August 2025 (UTC)

:Hi @[[User:FredNZ|FredNZ]], read through the [[Consumer Rights Wiki:Style guide|style guide]] and the [[Consumer Rights Wiki:Article types#Incidents|guide on incident pages]]. If you have any more questions that those pages don't answer, please ask. Thanks for making this article and helping to improve it. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:53, 27 August 2025 (UTC)

==DCS is an unnecessary disambiguation page==

At [[DCS (disambiguation)]] there is a link to dCS audio ,which doesn’t have an article about it, and Deep Cycle Systems. This means it is useless and isn’t needed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:02, 28 August 2025 (UTC)

==Inclusion guidelines==

It appears the Inclusion Guidelines article hasn't been updated since May. Since this is a major FAQ for a lot of contributors, as well as important guidelines for what this wiki does (and doesn't) cover, it seems pretty crucial to update this article. It would also help greatly to add it to the Create a Page, How To Help, and other contributor articles. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:50, 28 August 2025 (UTC)

:I will certainly make sure to get the other stuff members in on this, It is rather concerning that we haven't updated it for hot minute... [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:52, 28 August 2025 (UTC)

==Protect Template:Main Page/Featured==

[[Template:Main Page/Featured]] should be protected to allow only administrators. Autoconfirmed/confirmed users being able to edit this seems like a recipe for disaster, especially as only admins need to edit it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:17, 28 August 2025 (UTC)

:Thanks for letting us know. Should now be fixed. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:20, 28 August 2025 (UTC)

==Appeal to Piefed Page Deletion==

Someone has marked the Piefed Page for deletion. What are some improvements that could be made to the article to potentially prevent this outcome?

[[Piefed]] [[User:Fierce|Fierce]] ([[User talk:Fierce|talk]]) 05:19, 29 August 2025 (UTC)

:The easier to deal with issue mentioned in the deletion notice surrounds the fact that the article is quite short, and is not in a standard format for a product article. This is fairly manageable, as it just needs to be reformatted into something more similar to other product articles on the wiki.
:The second issue is trickier: piefed's relevance to consumer protection, and general notability, needs to be justified. This is, I suspect, the main reason why it's being considered for deletion, as the other issue would only really justify a stub notice. We do not intend to have a page for every open source solution out there, and generally the only ones which have a page are very large and relevant ones like GrapheneOS (and even then there's some debate as to whether they fit on the Wiki). I'm not sure that Piefed has really has any notable consumer-related incidents to speak of, and for the page to stay I think you'd need to clearly lay out a case (ideally on its talk page, feel free to reply here or ping me if you do this) for the page's notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:45, 29 August 2025 (UTC)

=="Despite"==

It seems the word "despite" may be interpreted as inflammatory language. It's much easier to avoid it in the text/body of an article, but with an incident article, how can it be described when the incident in question is blatantly contradictory? i.e. "GoPro advertises waterproof cameras despite design flaw."

My intent is to title the incident as specific and concise as possible, which, something like "GoPro camera waterproof issue" does not do. Same with "Signal data collection" which I had re-titled to "Signal's data collection despite privacy-focused advertising." [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 18:09, 29 August 2025 (UTC)

:Having a look at the article mentioned, I think that it would be an appropriate title if fully supported in the text (the whole article is a bit dubious as it appears to be original research in the sense that the submitting user has drawn inferences from the product spec and warranty language, and there's no evidence of it being picked up by any media outlets or discussed by anyone other than the submitting user. There's also no evidence of an actual design flaw existing - we don't know that the camera is not fine down to 10m, only that the warranty does not fully cover it.)
:Answering the main topic though, if we assume that the article text did fully support the title, I think such a title would be fine. It's certainly a substantial improvement upon where it was before, and like you I can't think of another good way of wording it which is not needlessly unclear or wordy. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:58, 30 August 2025 (UTC)

==dark mode on a template's broken==

[[Template:Quote_box]] been a while since it's been broken on dark mode and I reported it on it's discussion page but it's still yet to be fixed on dark mode. In my experiences the problem's rampant on both mobile and desktop. The background of the template stays white but as it's dark mode the text turns white. Which makes the text invisible. [[User:SinexTitan|SinexTitan]] ([[User talk:SinexTitan|talk]]) 18:35, 29 August 2025 (UTC)

==Remove the Help: redirects==

There are some help: redirects to articles that were previously moved, like [[Help:Electron]]. Can we finally remove these? [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 08:52, 30 August 2025 (UTC)

:Sure. Deleted the two redirects to mainspace articles. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 16:33, 30 August 2025 (UTC)

Online Safety Act

2025-08-30T16:29:20Z

JackFromWisconsin: duplicate, marked for a merge

{{Incomplete}}{{MergeRequest|Duplicate|[[Implementation of the UK Online Safety Act]]}}

'''The Online Safety Act 2023''' is a United Kingdom law designed to regulate online content and impose new safety duties on digital platforms. Enforced by [[Ofcom]], the Act grants regulators powers to fine or restrict access to services that fail to address harmful or illegal online material.{{Citation needed}} Marketed as a measure to protect children and vulnerable users, the Act has attracted significant criticism regarding its impact on consumer rights, free expression, and digital privacy.{{Citation needed}}

==Consumer-impact summary==

====Freedom====
The Act requires platforms to proactively monitor and remove "harmful" content. Critics argue this could incentivize excessive content moderation, limiting freedom of expression and legitimate debate online.{{Citation needed}} Civil liberties groups warn that consumers may face reduced access to lawful content due to companies’ fear of regulatory penalties.{{Citation needed}}

====Privacy====
The law empowers [[Ofcom]] to compel messaging services to implement scanning tools, including within encrypted channels.{{Citation needed}} Privacy advocates argue this effectively undermines end-to-end

encryption, forcing consumers to compromise their security for compliance.{{Citation needed}} Services like [[Signal]] and [[WhatsApp]] have threatened to withdraw from the UK rather than weaken user privacy protections.{{Citation needed}}

====Business model====
Compliance requirements are resource-intensive, potentially disadvantaging smaller firms and startups.{{Citation needed}} Critics suggest this entrenches the dominance of large technology companies, limiting consumer choice and concentrating control in fewer providers.{{Citation needed}}

====Market control====
By vesting [[Ofcom]] with extensive enforcement powers, the Act centralises control over digital communication. While intended to safeguard consumers, opponents argue it risks government overreach and reduced autonomy for users to determine how their data and communications are managed.{{Citation needed}}

==Incidents==

===Encryption controversy (2023)===
Major technology firms, including [[Meta]] and [[apple]], publicly opposed provisions requiring proactive content detection in encrypted messaging.{{Citation needed}} They argued the law would compromise encryption or make the UK an nonviable market for secure communications, impacting millions of consumers.{{Citation needed}}

==See also==

*[[Ofcom]]
*[[Data Protection Act 2018]]
*[[Freedom of expression in the United Kingdom]]
*[[General Data Protection Regulation]]

==References==
<references />
[[Category:Articles in need of additional work]]
[[Category:Articles under development]]
[[Category:Articles with verification concerns or other deficiencies]]

Consumer Rights Wiki talk:Moderators' noticeboard

2025-08-29T16:11:32Z

JackFromWisconsin: Archiving stale talk page discussions

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div>
</div>
<br />
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Deletion appeal "Presonus removes VSL...."==

Hello, I created a few days ago a page about Presonus deleting a software that was marketed with audio interfaces. I tried making changes on the page but the captcha just wouldn't trust that I was human and wouldn't let me add content to the article that's why it was empty.

It should now have some context and references, sorry for the inconvenience.

Best regards [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 21:09, 22 August 2025 (UTC)

:I take it you're talking about this article [[Presonus removes VSL mixing app from VSL audio interfaces products line]] @[[User:Leonneon|Leonneon]]? I have removed the deletion notice. Thanks for making the article. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:15, 22 August 2025 (UTC)
:Yes it's the one, thank you have a great day [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 16:31, 25 August 2025 (UTC)

==Should CRW be indexed by search engines?==

Hello, I am writing here as I found a setting in the visual editor if you click those three lines and then ‘advanced settings’, which asks if you want a page to be indexed by search engines. I am sure that this setting is set to default, which means no on all articles (unless this was covered before and i do not know about it). I think this setting could be useful sometimes, but not always, to make the wiki easier to find and not just “I watch Louis Rossman so I know about the CRW!” and also make others learn about this in general. You can probably make a discussion about this if this wasn’t talked about before. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:27, 23 August 2025 (UTC)

:@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]], I did a search (on Google) for "Microsoft consumer rights wiki" and this wiki did come up in the 3rd-4th result. So I am pretty sure this wiki is indexed by search engines. I'll forward this to developers just in case. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:17, 24 August 2025 (UTC)
::@[[User:JackFromWisconsin|JackFromWisconsin]] I searched this on Ecosia and I got the same thing too. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:52, 24 August 2025 (UTC)
:It appears that only our former wiki's domain, wiki.Rossmanngroup.com, is what is currently indexed on search engines. Tested this on DuckDuckGo. Query: "Nintendo Consumer Rights Wiki" [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:55, 28 August 2025 (UTC)
::@[[User:JamesTDG|JamesTDG]] good point. I originally thought it wasn’t indexed because when i went to a newer incident article and tried searching it up, I couldn’t see it come up. I thought the default setting defaulted incident articles to not indexed after i realised other articles were indexed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 28 August 2025 (UTC)

==Article status appeal: "The Italian digital identity wallet only supports Google-certified Android devices"==

Hello,

I've created the article [[The Italian digital identity wallet only supports Google-certified Android devices]] today in a work-in-progress state and it was flagged as a stub. I think it's ready to lose the stub status now as I've published the final draft. Could you please check? Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:40, 24 August 2025 (UTC)

:@[[User:Rampant-quack-painting|Rampant-quack-painting]] Thank you for creating that article. I have removed the stub notice. If you want, the citations could use some work to complete them, but that's the only big thing I'm seeing wrong right now. Just adding in the author, website name, and date would go a long way in the citations. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:17, 25 August 2025 (UTC)
::Hi Jack, I've enriched all the citations and archived them on the Wayback Machine. Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:28, 25 August 2025 (UTC)
:::Awesome work, thanks. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 25 August 2025 (UTC)

==Remove eff digital fingerprint tool from consumer privacy tools.==

These tools that supposedly tell you your fingerprint are unreliable and are reccomended against in the privacyguides.org forum. They are also not listed on privacyguides.org for this and many other reasons. I think we should try not to clutter the tools section and rely on strong resources like privacyguides.org for their suggestions. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:04, 25 August 2025 (UTC)

:Also a link to the BBB? Seriously? https://money.cnn.com/2015/09/30/news/better-business-bureau/index.html [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:12, 25 August 2025 (UTC)
:@[[User:Dentist5735|Dentist5735]] I agree with this -- less clutter is best. I'll wait for others to chime in before making a change however. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:54, 25 August 2025 (UTC)
::Happy to remove the link to the digital fingerprinting tool as I'd tend to agree that it's handled better elsewhere. I think BBB is still probably worth linking because, while a bit crap at times, it's still a major avenue for reporting consumer issues. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 12:34, 26 August 2025 (UTC)

==Make CRW: Redirects for pages starting with Consumer Rights Wiki:==

Hello. This time I am here as I hate having to write Consumer Rights Wiki: every time I need a page in that section of the wiki. Can we please have redirects to these pages where instead of Consumer Rights Wiki: we can type CRW: sort of like how Wikipedia pages have Wikipedia: and WP: for redirects? Thanks. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:26, 25 August 2025 (UTC)

:I can forward that to the developers. Also, you can do Project: as kind of a shortcut already. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:19, 25 August 2025 (UTC)
::From what I can tell, it's something that needs to be done on the bakend, so have passed it onto the backend folks. thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 13:20, 26 August 2025 (UTC)

==Deletion request eRUC NZ 24/7 GPS car surveillance==

Hey guys, this is a serious issue. If the format or section is wrong I'm open to input on what to change or where to repost. Please don't just tear it down and bury this. It's a big deal much worse than most consumer issues.

[[NZ eRUC all-cars 24/7 GPS Surveillance proposal|https://consumerrights.wiki/NZ_eRUC_all-cars_24/7_GPS_Surveillance_proposal]] [[User:FredNZ|FredNZ]] ([[User talk:FredNZ|talk]]) 09:13, 27 August 2025 (UTC)

:Hi @[[User:FredNZ|FredNZ]], read through the [[Consumer Rights Wiki:Style guide|style guide]] and the [[Consumer Rights Wiki:Article types#Incidents|guide on incident pages]]. If you have any more questions that those pages don't answer, please ask. Thanks for making this article and helping to improve it. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:53, 27 August 2025 (UTC)

==DCS is an unnecessary disambiguation page==

At [[DCS (disambiguation)]] there is a link to dCS audio ,which doesn’t have an article about it, and Deep Cycle Systems. This means it is useless and isn’t needed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:02, 28 August 2025 (UTC)

==Inclusion guidelines==

It appears the Inclusion Guidelines article hasn't been updated since May. Since this is a major FAQ for a lot of contributors, as well as important guidelines for what this wiki does (and doesn't) cover, it seems pretty crucial to update this article. It would also help greatly to add it to the Create a Page, How To Help, and other contributor articles. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:50, 28 August 2025 (UTC)

:I will certainly make sure to get the other stuff members in on this, It is rather concerning that we haven't updated it for hot minute... [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:52, 28 August 2025 (UTC)

==Protect Template:Main Page/Featured==

[[Template:Main Page/Featured]] should be protected to allow only administrators. Autoconfirmed/confirmed users being able to edit this seems like a recipe for disaster, especially as only admins need to edit it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:17, 28 August 2025 (UTC)

:Thanks for letting us know. Should now be fixed. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:20, 28 August 2025 (UTC)

==Appeal to Piefed Page Deletion==

Someone has marked the Piefed Page for deletion. What are some improvements that could be made to the article to potentially prevent this outcome?

[[Piefed]] [[User:Fierce|Fierce]] ([[User talk:Fierce|talk]]) 05:19, 29 August 2025 (UTC)

:The easier to deal with issue mentioned in the deletion notice surrounds the fact that the article is quite short, and is not in a standard format for a product article. This is fairly manageable, as it just needs to be reformatted into something more similar to other product articles on the wiki.
:The second issue is trickier: piefed's relevance to consumer protection, and general notability, needs to be justified. This is, I suspect, the main reason why it's being considered for deletion, as the other issue would only really justify a stub notice. We do not intend to have a page for every open source solution out there, and generally the only ones which have a page are very large and relevant ones like GrapheneOS (and even then there's some debate as to whether they fit on the Wiki). I'm not sure that Piefed has really has any notable consumer-related incidents to speak of, and for the page to stay I think you'd need to clearly lay out a case (ideally on its talk page, feel free to reply here or ping me if you do this) for the page's notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:45, 29 August 2025 (UTC)

Consumer Rights Wiki talk:Moderators' noticeboard/Archive 1

2025-08-29T16:11:29Z

JackFromWisconsin: Archiving stale talk page discussions

==can this page be easily accessible (like from the left-side taskbar or something) ?==

I love the fact that you guys created this page ; i believe having less and less reliance on discord is a good thing, but currently this page is hidden deep and if you dont know it exists you will never find it. Please make it available easily in some way. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 19:27, 20 August 2025 (UTC)

:Hi, thanks for posting this… I believe that is indeed the plan that we’re either going to add this to the policy page or the side bar or the help page. The team will discuss it and we will update you. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 19:29, 20 August 2025 (UTC)
:Done. I agree better visibility is important. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 20:16, 20 August 2025 (UTC)
::Also, this page is linked to on all the article notice templates so it'll be easy to find when someone needs to come here. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 21:01, 20 August 2025 (UTC)

==deletion request :==

this is difficult to explain because english is my second language but i believe some people have accidently written stuff in the wrong article. please check out [[Link to the main article|this article]] yourself, you will understand what i mean when reading the title and the content. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 21:00, 20 August 2025 (UTC)

:Thanks for the report! I have removed the article for being written with AI. It is now protected so nobody can create an article with that title. [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 21:51, 20 August 2025 (UTC)

==Request for comment: Transcript articles==

An editor has raised a question on the need for AI generated transcripts of Louis Rossmann videos being hosted on this site. It seems these articles have been around for a while and are in the guideline pages as okay to include. I don't feel strongly about these and I wanted to ask more broadly about the need. According to [[:Category:Transcripts]] we have about 20 of them.

Here is the comment in question that prompted me asking for feedback from others: [[Talk:Insta360 camera locks you out "to protect your consumer rights" - corporate gaslighting#why does this bs exist. why do these articles exist. can we stop ? this is so annoying. who wants this ??]] (pinging @[[User:Plankton|Plankton]]) '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 01:06, 21 August 2025 (UTC)

:yeah thats me. i apologize for the strong language in my original post on the talk page of the [[Insta360 camera locks you out "to protect your consumer rights" - corporate gaslighting|article]]. I just dont feel these articles are worth anything at all. I doubt anyone would ever read them. And their existance may even turn people down from writing their own article on the subject since one (though of poor quality) already exists. I dont know why they were allowed in the first place, but i feel like they should be removed. In my opinion, they bring down the quality of the wiki. If a gouvernment representative ever looks at the wiki for info and falls onto AI bs, they might not see the wiki as a quality documentation. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 01:24, 21 August 2025 (UTC)
::I think you're right. They served a purpose to start with, but have outlived it. I'll do a proper purge of them and anything related to them shortly, starting with deleting those ones you linked just now [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:44, 21 August 2025 (UTC)
:::Ok - I've deleted the transcripts which were on the site. I'll start the rest of the cleanup in a bit but in the meantime feel free to point out any references to them that need to go and I can mop them all up [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 11:02, 21 August 2025 (UTC)
::::I assume [[Template:Autogenerated]] needs to go also? '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 15:00, 21 August 2025 (UTC)

==Am i allowed to make articles on legislature that is outside the US ?==

For the Legislature articles, are they only US centric ? or can I make articles on legislature from my country ? Moreover, do the sources cited need to be in english. Obviously the content of the page needs to be in english since this is an english wiki, but can the source be in other languages ? [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 22:25, 21 August 2025 (UTC)

:Consumer rights is a global issue. Yes, it is okay to include non-US issues and non-english sources, but it is preferable to find English sources. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 21 August 2025 (UTC)

==Hello dear moderators, please delete the page FTX i created==

So, At first i thought i should make an article on what happened with FTX and so i started a page. But after some thoughts i realised that the actual article I wanted to write is on the systemic issue of cryptocurrency fraud in general, and not simply on FTX. so can you guys please delete the FTX page i made ? [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 05:23, 22 August 2025 (UTC)

:If you want to keep the page and just have it converted to another name, we can do that that way it still aligns with the issue you’re trying to discuss. As long as it’s systemic and works with in the editorial guidelines, it doesn’t necessarily need to be deleted. If you still do want us to remove it, please let us know. The same thing it was for if you want more help with the article just feel free to let us know. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 11:53, 22 August 2025 (UTC)

Consumer Rights Wiki talk:Moderators' noticeboard

2025-08-28T14:20:12Z

JackFromWisconsin: /* Protect Template:Main Page/Featured */ Reply

<div style="margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}">
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div>
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)
*Post requests for '''moderator action''' here (e.g. blocks)
*Just need a mod? Post here or ping a mod with a question.
*Post any information or news relevant to the moderation team here.
*To request an article to be created, do not post here, try [[Article suggestions]] instead.
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.

<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div>
</div>
<br />
{{Archives}} 
==Open tasks==

*[[:Category:Articles with deletion requests]]
*[[:Category:Articles with merge requests]]
*[[:Category:Articles marked as irrelevant]]
*[[Special:NewPages]]

==Request for comment: Transcript articles==

An editor has raised a question on the need for AI generated transcripts of Louis Rossmann videos being hosted on this site. It seems these articles have been around for a while and are in the guideline pages as okay to include. I don't feel strongly about these and I wanted to ask more broadly about the need. According to [[:Category:Transcripts]] we have about 20 of them.

Here is the comment in question that prompted me asking for feedback from others: [[Talk:Insta360 camera locks you out "to protect your consumer rights" - corporate gaslighting#why does this bs exist. why do these articles exist. can we stop ? this is so annoying. who wants this ??]] (pinging @[[User:Plankton|Plankton]]) '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 01:06, 21 August 2025 (UTC)

:yeah thats me. i apologize for the strong language in my original post on the talk page of the [[Insta360 camera locks you out "to protect your consumer rights" - corporate gaslighting|article]]. I just dont feel these articles are worth anything at all. I doubt anyone would ever read them. And their existance may even turn people down from writing their own article on the subject since one (though of poor quality) already exists. I dont know why they were allowed in the first place, but i feel like they should be removed. In my opinion, they bring down the quality of the wiki. If a gouvernment representative ever looks at the wiki for info and falls onto AI bs, they might not see the wiki as a quality documentation. [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 01:24, 21 August 2025 (UTC)
::I think you're right. They served a purpose to start with, but have outlived it. I'll do a proper purge of them and anything related to them shortly, starting with deleting those ones you linked just now [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 10:44, 21 August 2025 (UTC)
:::Ok - I've deleted the transcripts which were on the site. I'll start the rest of the cleanup in a bit but in the meantime feel free to point out any references to them that need to go and I can mop them all up [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 11:02, 21 August 2025 (UTC)
::::I assume [[Template:Autogenerated]] needs to go also? '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 15:00, 21 August 2025 (UTC)

==Am i allowed to make articles on legislature that is outside the US ?==

For the Legislature articles, are they only US centric ? or can I make articles on legislature from my country ? Moreover, do the sources cited need to be in english. Obviously the content of the page needs to be in english since this is an english wiki, but can the source be in other languages ? [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 22:25, 21 August 2025 (UTC)

:Consumer rights is a global issue. Yes, it is okay to include non-US issues and non-english sources, but it is preferable to find English sources. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 21 August 2025 (UTC)

==Hello dear moderators, please delete the page FTX i created==

So, At first i thought i should make an article on what happened with FTX and so i started a page. But after some thoughts i realised that the actual article I wanted to write is on the systemic issue of cryptocurrency fraud in general, and not simply on FTX. so can you guys please delete the FTX page i made ? [[User:Plankton|Plankton]] ([[User talk:Plankton|talk]]) 05:23, 22 August 2025 (UTC)

:If you want to keep the page and just have it converted to another name, we can do that that way it still aligns with the issue you’re trying to discuss. As long as it’s systemic and works with in the editorial guidelines, it doesn’t necessarily need to be deleted. If you still do want us to remove it, please let us know. The same thing it was for if you want more help with the article just feel free to let us know. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 11:53, 22 August 2025 (UTC)

==Deletion appeal "Presonus removes VSL...."==

Hello, I created a few days ago a page about Presonus deleting a software that was marketed with audio interfaces. I tried making changes on the page but the captcha just wouldn't trust that I was human and wouldn't let me add content to the article that's why it was empty.

It should now have some context and references, sorry for the inconvenience.

Best regards [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 21:09, 22 August 2025 (UTC)

:I take it you're talking about this article [[Presonus removes VSL mixing app from VSL audio interfaces products line]] @[[User:Leonneon|Leonneon]]? I have removed the deletion notice. Thanks for making the article. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 23:15, 22 August 2025 (UTC)
:Yes it's the one, thank you have a great day [[User:Leonneon|Leonneon]] ([[User talk:Leonneon|talk]]) 16:31, 25 August 2025 (UTC)

==Should CRW be indexed by search engines?==

Hello, I am writing here as I found a setting in the visual editor if you click those three lines and then ‘advanced settings’, which asks if you want a page to be indexed by search engines. I am sure that this setting is set to default, which means no on all articles (unless this was covered before and i do not know about it). I think this setting could be useful sometimes, but not always, to make the wiki easier to find and not just “I watch Louis Rossman so I know about the CRW!” and also make others learn about this in general. You can probably make a discussion about this if this wasn’t talked about before. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 19:27, 23 August 2025 (UTC)

:@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]], I did a search (on Google) for "Microsoft consumer rights wiki" and this wiki did come up in the 3rd-4th result. So I am pretty sure this wiki is indexed by search engines. I'll forward this to developers just in case. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 02:17, 24 August 2025 (UTC)
::@[[User:JackFromWisconsin|JackFromWisconsin]] I searched this on Ecosia and I got the same thing too. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:52, 24 August 2025 (UTC)
:It appears that only our former wiki's domain, wiki.Rossmanngroup.com, is what is currently indexed on search engines. Tested this on DuckDuckGo. Query: "Nintendo Consumer Rights Wiki" [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:55, 28 August 2025 (UTC)
::@[[User:JamesTDG|JamesTDG]] good point. I originally thought it wasn’t indexed because when i went to a newer incident article and tried searching it up, I couldn’t see it come up. I thought the default setting defaulted incident articles to not indexed after i realised other articles were indexed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 13:06, 28 August 2025 (UTC)

==Article status appeal: "The Italian digital identity wallet only supports Google-certified Android devices"==

Hello,

I've created the article [[The Italian digital identity wallet only supports Google-certified Android devices]] today in a work-in-progress state and it was flagged as a stub. I think it's ready to lose the stub status now as I've published the final draft. Could you please check? Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:40, 24 August 2025 (UTC)

:@[[User:Rampant-quack-painting|Rampant-quack-painting]] Thank you for creating that article. I have removed the stub notice. If you want, the citations could use some work to complete them, but that's the only big thing I'm seeing wrong right now. Just adding in the author, website name, and date would go a long way in the citations. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:17, 25 August 2025 (UTC)
::Hi Jack, I've enriched all the citations and archived them on the Wayback Machine. Thanks [[User:Rampant-quack-painting|Rampant-quack-painting]] ([[User talk:Rampant-quack-painting|talk]]) 21:28, 25 August 2025 (UTC)
:::Awesome work, thanks. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 22:52, 25 August 2025 (UTC)

==Remove eff digital fingerprint tool from consumer privacy tools.==

These tools that supposedly tell you your fingerprint are unreliable and are reccomended against in the privacyguides.org forum. They are also not listed on privacyguides.org for this and many other reasons. I think we should try not to clutter the tools section and rely on strong resources like privacyguides.org for their suggestions. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:04, 25 August 2025 (UTC)

:Also a link to the BBB? Seriously? https://money.cnn.com/2015/09/30/news/better-business-bureau/index.html [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:12, 25 August 2025 (UTC)
:@[[User:Dentist5735|Dentist5735]] I agree with this -- less clutter is best. I'll wait for others to chime in before making a change however. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:54, 25 August 2025 (UTC)
::Happy to remove the link to the digital fingerprinting tool as I'd tend to agree that it's handled better elsewhere. I think BBB is still probably worth linking because, while a bit crap at times, it's still a major avenue for reporting consumer issues. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 12:34, 26 August 2025 (UTC)

==Make CRW: Redirects for pages starting with Consumer Rights Wiki:==

Hello. This time I am here as I hate having to write Consumer Rights Wiki: every time I need a page in that section of the wiki. Can we please have redirects to these pages where instead of Consumer Rights Wiki: we can type CRW: sort of like how Wikipedia pages have Wikipedia: and WP: for redirects? Thanks. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:26, 25 August 2025 (UTC)

:I can forward that to the developers. Also, you can do Project: as kind of a shortcut already. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:19, 25 August 2025 (UTC)
::From what I can tell, it's something that needs to be done on the bakend, so have passed it onto the backend folks. thanks! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 13:20, 26 August 2025 (UTC)

==Deletion request eRUC NZ 24/7 GPS car surveillance==

Hey guys, this is a serious issue. If the format or section is wrong I'm open to input on what to change or where to repost. Please don't just tear it down and bury this. It's a big deal much worse than most consumer issues.

[[NZ eRUC all-cars 24/7 GPS Surveillance proposal|https://consumerrights.wiki/NZ_eRUC_all-cars_24/7_GPS_Surveillance_proposal]] [[User:FredNZ|FredNZ]] ([[User talk:FredNZ|talk]]) 09:13, 27 August 2025 (UTC)

:Hi @[[User:FredNZ|FredNZ]], read through the [[Consumer Rights Wiki:Style guide|style guide]] and the [[Consumer Rights Wiki:Article types#Incidents|guide on incident pages]]. If you have any more questions that those pages don't answer, please ask. Thanks for making this article and helping to improve it. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:53, 27 August 2025 (UTC)

==DCS is an unnecessary disambiguation page==

At [[DCS (disambiguation)]] there is a link to dCS audio ,which doesn’t have an article about it, and Deep Cycle Systems. This means it is useless and isn’t needed. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 07:02, 28 August 2025 (UTC)

==Inclusion guidelines==

It appears the Inclusion Guidelines article hasn't been updated since May. Since this is a major FAQ for a lot of contributors, as well as important guidelines for what this wiki does (and doesn't) cover, it seems pretty crucial to update this article. It would also help greatly to add it to the Create a Page, How To Help, and other contributor articles. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:50, 28 August 2025 (UTC)

:I will certainly make sure to get the other stuff members in on this, It is rather concerning that we haven't updated it for hot minute... [[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 12:52, 28 August 2025 (UTC)

==Protect Template:Main Page/Featured==

[[Template:Main Page/Featured]] should be protected to allow only administrators. Autoconfirmed/confirmed users being able to edit this seems like a recipe for disaster, especially as only admins need to edit it. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:17, 28 August 2025 (UTC)

:Thanks for letting us know. Should now be fixed. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 14:20, 28 August 2025 (UTC)

Main Page

2025-08-28T14:19:38Z

JackFromWisconsin: Changed protection settings for "Main Page": High traffic page ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)) [cascading]

__NOTOC__
<templatestyles src=":Main_Page.css" />


<div class="header-box">
<center>
<div style="font-size:2em; font-weight:bold;">
'''Welcome to the [[Mission_statement|Consumer Rights Wiki]]'''
</div>
<p style="font-size:1.35em; font-style:italic;">Exposing the overlooked exploitation of modern consumers</p>
<p style="font-size:1.2em; margin:0.25em 0;">
Currently serving '''[[Special:Statistics|{{NUMBEROFARTICLES}}]]''' articles
</p>
<div style="margin:1em 0; display:flex; flex-wrap:wrap; gap:0.5em; justify-content:center;">

[[Consumer Rights Wiki:Write your first article!|<span class="crw-button">✍️ Write your first article</span>]]

[[Consumer Rights Wiki:How to help|<span class="crw-button">🛠 Help improve articles</span>]]

[[Article_suggestions|<span class="crw-button">🧠 Article suggestions</span>]]

[[Consumer_Rights_Wiki:Editorial_guidelines|<span class="crw-button">📋 Content guidelines</span>]]

[https://discord.gg/8w5rSNAXRf <span class="crw-button secondary">💬 Join the conversation: discord invite link</span>]

</div>
</center>
</div>
<br />


<div class="content-grid">

<div class="content-section">
<div class="content-header">Categories and links</div>
{{Category:Wiki_root/Main_page}}
</div>

<div class="content-section">
<div class="content-header">How to Help</div>
{{Main_Page/How To Help}}
</div>

<div class="content-section">
<div class="content-header">Announcements</div>
{{Main_Page/Announcements}}
</div>

<div class="content-section">
<div class="content-header">Current Highlight</div>
{{Main_Page/Featured}}
</div>

<div class="content-section">
<div class="content-header">In The News</div>
{{Main_Page/In The News}}
</div>

<div class="content-section">
<div class="content-header">Consumer Tools</div>
{{Main_Page/Consumer Tools}}
</div>

<div class="content-section wide">
<div class="content-header">New Pages</div>
{{Special:NewPages|namespace=0|limit=10,hidebots}}
</div>

</div>


{{DISPLAYTITLE:<span style="position:absolute; clip:rect(1px,1px,1px,1px);">{{FULLPAGENAME}}</span>}}

Template:Main Page/Featured

2025-08-28T14:19:20Z

JackFromWisconsin: Changed protection settings for "Template:Main Page/Featured" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

{{Featured|Wemo|Wemo.png|Wemo is a smart home accessory manufacturer founded in 2011 by Belkin. In 2025, they announced the closure of their cloud services for the following year, which affects smart assistant integrations and all devices without Thread or HomeKit protocol support. This renders older devices unusable without locally hosted software such as Home Assistant or HomeBridge.}}

----
''Want to suggest a featured article? Add it to the [[Template_talk:Main_Page/Featured|discussion page]].''

Talk:Texas Instruments

2025-08-28T13:33:09Z

JackFromWisconsin: /* This is in category:Citation Templates. */ Reply

==This is in category:Citation Templates.==

I have no clue why or how this is in the category but it just is. I don’t know how to remove it from the category either. I wanted to see if I could fix it but I couldn’t. (Pinging @[[User:JackFromWisconsin|JackFromWisconsin]] who made the article.) [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 12:40, 28 August 2025 (UTC)

:Thanks for bringing that up. Was an issue with one of the citation templates. Should be fixed now. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 13:33, 28 August 2025 (UTC)

Template:Citation

2025-08-28T13:32:07Z

JackFromWisconsin: fix

<includeonly>{{#invoke:citation/CS1|citation
|CitationClass=citation
}}</includeonly><noinclude>
{{Documentation}}
</noinclude>

<noinclude>[[Category:Citation templates]]</noinclude>

Humane Inc.

2025-08-28T01:32:32Z

JackFromWisconsin: change stub to incomplete

{{Incomplete|Issue 1=Could use expansion and further developing}}{{clear}}
{{InfoboxCompany
| Name = {{PAGENAME}}
| Type = Subsidiary
| Founded = 2018
| Industry = Technology
| Official Website = https://humane.com/media/humane-hp
| Logo = Humane Logo, Horizontal.png
}}

'''[[wikipedia:Humane_Inc.|Humane Inc.]]''' was an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the '''AI Pin''', a wearable voice-operated [[wikipedia:Virtual_assistant|virtual assistant]] device. It began shipping in April 2024 but received largely negative reviews. In February 2025, it was announced that '''[[HP]]''' would acquire most of Humane.<ref>https://humane.com/media/humane-hp</ref> The AI Pin was rendered unusable on February 28, 2025.

==Consumer impact summary==

*'''Dependence on Servers for Core Functionality''': The AI Pin made extensive use of cloud servers for core functionalities, depriving users of fundamental features the moment the servers went out of service.
*'''[[Discontinuation bricking]]''': When support was dropped, the AI Pin was no longer usable, leaving customers with no option of getting the pin repaired or upgraded.

==Incidents==

===AI Pin discontinuation===
In February 2025, Humane Inc., following HP's acquisition of Humane, announced that it had stopped selling the AI Pin and that available devices in the market would not be able to access company servers starting from February 28.<ref>https://www.engadget.com/ai/all-of-humanes-ai-pins-will-stop-working-in-10-days-225643798.html</ref> This made the AI Pin nearly unusable, since the device was highly dependent on cloud servers for almost all of its applications.<ref name=":0" />

After the servers were shut down, users were no longer able to use core functions of the AI Pin, and all consumer data on the company's servers was erased permanently.<ref name=":0">https://www.404media.co/the-humane-ai-pin-a-700-brick-of-e-waste/</ref><ref name=":1" />

Due to the discontinuation of the AI Pin, Humane provided refunds for units shipped on or after November 15, 2024. The company encouraged users to recycle their AI Pins through an e-waste recycling program.<ref name=":1">https://support.humane.com/hc/en-us/articles/34243204841997-Ai-Pin-Consumers-FAQ</ref>

==See also==

*[[Discontinuation bricking|'''Discontinuation bricking''']]
*[[Retroactively amended purchase|'''Retroactively amended purchase''']]

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Talk:Google Gemini

2025-08-28T01:31:34Z

JackFromWisconsin: /* Relevancy discussion */ new section

== Relevancy discussion ==

I'm not seeing any listed incidents on the wiki here for Google Gemini. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 01:31, 28 August 2025 (UTC)

Google Gemini

2025-08-28T01:30:48Z

JackFromWisconsin: Not sure if this needs an article yet?

{{Irrelevant}}{{Stub}}{{InfoboxProductLine
| Title = Google Gemini
| Release Year =2023
| Product Type =Cloud-based Generative Neural Network Service
| In Production =Yes
| Official Website =https://gemini.google.com/
| Logo =Google Gemini logo.png
}}[https://de.wikipedia.org/wiki/Google_Gemini Google Gemini] is a cloud-based Large Language Model (AI text generator) which includes image generation features, developed by American search and advertising giant [[Google]]/[[Alphabet]].
==Consumer impact summary==
*

==Incidents==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].

Incidents affecting all of the product line/company's products can be found in the product line/company article: [[Product line title]]/[[Company article title]]
==See also==
{{Placeholder box|Link to relevant theme articles or products with similar incidents.}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Stub]]

Template:Irrelevant

2025-08-28T01:30:21Z

JackFromWisconsin: add link to moderator's noticeboard

<noinclude>
== Usage ==
Simply add <pre><nowiki>{{Irrelevant}}</nowiki></pre> in the begginning of the article to add this notice:

[[Category:Article notice templates]]
</noinclude>
<div class="cat-mw-box" style=" border-color:rgba(144, 60, 116,0.8); border-top-width: .5rem;"><div class="cat-mw-box-header"style=" background:rgba(144, 60, 116,0.03);">
<span style="margin-right:8px;font-size:2rem;">⚠️</span> '''Article status notice: This Article's Relevance Is Under Review'''
</div>
<div class="cat-mw-box-body">

This article has been flagged for '''questionable relevance'''. Its connection to the systemic consumer protection issues outlined in the [[Mission statement]] and [[Moderator Guidelines]] isn't clear.

''If you believe this notice has been placed in error, or once you have made the required improvements, please visit the [[Project talk:Moderators' noticeboard|Moderators' noticeboard]] or the <code>#appeals</code> channel on our Discord server: [https://discord.gg/8w5rSNAXRf Join Here].''
<div style="font-size:1.5em; font-weight: 500;padding-top:0.2em;padding-bottom:0.2em"> Notice: This Article's Relevance Is Under Review </div>

----
To justify the relevance of this article:
* Provide evidence demonstrating how the issue reflects broader consumer exploitation (e.g., systemic patterns, recurring incidents, or related company policies).
* Link the problem to modern forms of consumer protection concerns, such as privacy violations, barriers to repair, or ownership rights.

If you believe this notice has been placed in error, or once you have made the required improvements, please visit either the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderator's noticeboard]], or the <code>#appeals</code> channel on our Discord server: [https://discord.gg/8w5rSNAXRf Join Here].
<includeonly>
[[Category:Articles marked as irrelevant]]</includeonly>
</div>
</div>

Talk:MacBooks sending 50 Volts to the CPU

2025-08-28T01:26:52Z

JackFromWisconsin: /* Is this a needed article? */ Reply

==Is this a needed article?==

Since Keith put a relevancy notice here, nothing has changed, no talk about anti-consumer practices, nothing. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 11:05, 27 August 2025 (UTC)

:@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] I found this article by random number generator, but it would be useful to notify the admins at the [[Project talk:Moderators' noticeboard|Moderators' noticeboard]] if you come across articles like this (no content or no relevancy discussion or a discussion that agrees its irrelevant). Thanks for your work in patrolling the wiki. '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 01:26, 28 August 2025 (UTC)

Swiggy and Zomato refuse to refund customers for cancelled orders

2025-08-28T01:23:30Z

JackFromWisconsin: change stub to incomplete

{{Incomplete|Issue 1=missing some sections}}

Indian food and grocery ordering companies Zomato and Swiggy refuse to refund their customers if they cancel their order. This has been noted to occur when the customers pay in advance for their food orders (prepaid orders).

==Background==
While Swiggy and Zomato may be competitors, they have often worked together on joint startups and collaborations with each other despite competing for market share.<ref>{{Cite web |last=TOI Business Desk |date=2024-11-13 |title='Couldn't have asked for better company': Zomato CEO's heartfelt message as rival Swiggy makes market debut |url=https://timesofindia.indiatimes.com/business/india-business/couldnt-have-asked-for-better-company-zomato-ceos-heartfelt-message-as-rival-swiggy-makes-market-debut/articleshow/115248238.cms |url-status=live |access-date=2025-05-26 |website=indiatimes}}</ref> It is unclear as to why both businesses decided to make similar policies of withholding refunds at relatively the same time. But, it has been subject to backlash by both users and consumer protections of India.
==Withholding Refunds for Canceled Orders==
The [https://www.swiggy.com/refund-policy cancellation policy of Swiggy] states that they may withhold the refunds if a prepaid customer cancels their order deeming such cancellation a "breach of contract".<ref>{{Cite web |last=Bansal |first=Aakriti |date=22 May 2025 |title=Why the CCPA Is Questioning Zomato and Swiggy’s Approach to Refunds & Cancellations |url=https://www.medianama.com/2025/05/223-ccpa-probes-zomato-swiggy-cancellation-refund-policies/ |url-status=live |access-date=26 May 2025 |website=Medianama}}</ref>

The [https://www.zomato.com/policies/terms-of-service/ terms of service of Zomato] similarly calls such cancellation an "Authorization Breach" for which they claim the right to withhold the refund amount.

This has violated consumer rights of India in the following ways:

===Lack of transparency when ordering===
This information is not shown to the customer when they are paying for their order in advance. This information is hidden in the cancellation policy page or terms and conditions pages of the apps that most customers of the apps do not usually click on as it is written in a lengthy and legal manner. A quick but imperfect word count of the length of Zomato's terms of service page using two command-line tools available on a GNU/Linux system (pandoc -f html -t markdown "https://www.zomato.com/policies/terms-of-service/" | wc -w) tells us that the page contains approximately 22,479 words. The firefox browser's reader mode also estimates an average reader to take 116-148 minutes to read through Zomato's terms of service page from start to finish.

===Unclear term violations===
There is no exact definition of what may constitute an action that can be deemed "breach of contract" or "Authorization Breach" provided within the policy. This gives Swiggy and Zomato full discretion to decide what actions may or may not fall under the term. There is no way for the customers or the restaurants who receive the order to challenge the decision of Swiggy or Zomato to not refund the customer under this policy.

These policies also negatively affect the restaurant owners as they receive no compensation for a cancelled order and further have their payouts reduced by the sum of refunds for cancelled orders. The food prepared by the restaurants before the order is cancelled also goes to waste.

==[Company]'s response==
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}

==Lawsuit==
An inquiry has been instituted to review these practices by the Central Consumer Protection Authority of India; and may take legal action against both companies for unfair terms.<ref>{{Cite web |last=Burgula |first=Pavan |date=21 May 2025 |title=CCPA may ask Zomato, Swiggy to revise cancellation policies |url=https://www.moneycontrol.com/news/business/companies/ccpa-may-ask-zomato-swiggy-to-revise-cancellation-policies-13038009.html |url-status=live |access-date=25 May 2025 |website=Moneycontrol}}</ref> As of now there currently is no active case against both companies for this type of policy and will remain until further notice.

==Consumer response==
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}

==References==
<references />

Amazon to charge non-Prime consumers to use Alexa

2025-08-28T01:21:53Z

JackFromWisconsin: change stub to incomplete

{{Incomplete|Issue 1=about half finished}}

[[Amazon]] has introduced Alexa Plus (Alexa+), an upgrade to the Alexa voice assistant that uses generative artificial intelligence.<ref name=":0">{{Cite web |last=Panay |first=Panos |date=26 Feb 2025 |title=Introducing Alexa+, the next generation of Alexa |url=https://www.aboutamazon.com/news/devices/new-alexa-generative-artificial-intelligence |website=Amazon}}</ref> The Alexa voice assistant is also available on Amazon's range of smart speakers, such as the [[wikipedia:Amazon_Echo|Amazon Echo]].

==Background==
Consumers have widely embraced the [[wikipedia:Internet_of_things|Internet of Things]] (IoT) over many years, purchasing both control devices and controlled devices. Until 2025, Amazon had been pursuing a revenue model centred around the sale of their IoT units, culminating in sufficient sales, with over half a billion units sold<ref>{{Cite web |last=Garfinkle |first=Alexandra |date=2023-05-17 |title=Amazon has sold more than 500 million Alexa-enabled devices, drops 4 new Echo products |url=https://finance.yahoo.com/news/amazon-has-sold-more-than-500-million-alexa-enabled-devices-drops-4-new-echo-products-140013808.html |url-status=live}}</ref>, for the IoT services offered through their Alexa platform. However, this precedent was changed in March of 2025,<ref name=":0" /> when Amazon sought to restrict consumer choice and sell more consumer data, and introduce an Alexa+ subscription model to make up for a $25 billion USD loss from Alexa devices over four years (2017-2021)<ref>{{Cite web |last=Harding |first=Scharon |date=2024-07-23 |title=Alexa had “no profit timeline,” cost Amazon $25 billion in 4 years |url=https://arstechnica.com/gadgets/2024/07/alexa-had-no-profit-timeline-cost-amazon-25-billion-in-4-years/}}</ref>. In March of 2025, Amazon Echo [[Amazon Echo changes terms of voice usage|changed the terms]] of voice usage, [[:File:Upcoming change to your Alexa Settings.png|removing the "Do Not Send Voice" feature]] at the same time as Alexa's capabilities were expanded with generative AI features.

==Adding a subscription cost==
Amazon has rolled out it's "Alexa+" subscription model, costing non-Prime users $19.99USD per month to access and use their Alexa devices, in comparison to the $14.99USD monthly cost of an Amazon Prime subscription.

This change comes at a time where many companies are adding a subscription fee, retroactive to user purchases, to access certain features.

===Amazon's response===
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}

==Lawsuit==
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.

===Claims===
Main claims of the suit.

===Rebuttal===
The response of the company or counterclaims.

===Outcome===
The outcome of the suit, if any.}}

==Consumer Response==
Generally, consumer and analyst sentiment around has been mixed. Comments on this<ref>{{Cite web |title=Amazon wants to charge a subscription fee for Alexa eventually {{!}} Ars Technica |url=https://www.reddit.com/r/amazon/comments/16t7hmh/amazon_wants_to_charge_a_subscription_fee_for/?utm_source=chatgpt.com}}</ref> Reddit post, among others, have been generally negative with users stating their discontent of paying Amazon to use a service they already bought.

=== Analyst Reactions ===

* Tom Forte of Maxim Group sees Alexa+ as Amazon's shot at challenging ChatGPT rather than improving Alexa. If executed well, “maybe we’re talking less about OpenAI vs. Anthropic and more of Alexa vs. ChatGPT” <ref>{{Cite web |date=2025-02-26 |title=Amazon Unveils AI-Driven Alexa+ to Compete with ChatGPT |url=https://www.gurufocus.com/news/2716607/amazon-unveils-aidriven-alexa-to-compete-with-chatgpt}}</ref> .

* MarketWatch & TheVerge states that the Alexa+ model is bolstering Amazons' ability to monetize a platform they have lost billions on via subscription tiers and targeted ads, recognizes that there could be a larger play here to make Amazon a big game contributor to the AI/LLM arms race. <ref>{{Cite web |last=Tuohy |first=Jennifer |date=2025-08-01 |title=Amazon eyes ads and upcharges for Alexa Plus |url=https://www.theverge.com/analysis/717763/amazon-alexa-plus-ai-ads-revenue-subscription-plans?utm_source=chatgpt.com}}</ref>

* Business Insider suggests Amazon’s multi-year Alexa restructuring and layoffs set the stage for a premium tier. Premium Alexa could unlock significant new revenue if a fraction of users subscribe. <ref>{{Cite web |first= |date=2024-06-24 |title=Buy Rating on Amazon: Anticipating Revenue Growth from Premium Alexa Subscription and Margin Improvement |url=https://markets.businessinsider.com/news/stocks/buy-rating-on-amazon-anticipating-revenue-growth-from-premium-alexa-subscription-and-margin-improvement-1033500019?utm_source=chatgpt.com}}</ref>

==See also==

*[[Amazon Echo changes terms of voice usage]]

==References==
{{reflist}}

[[Category:Amazon]]

Amazon to charge non-Prime consumers to use Alexa

2025-08-28T01:20:37Z

JackFromWisconsin: remove AI text, undo revision 21685 by Ciccio (talk)

{{StubNotice}}

[[Amazon]] has introduced Alexa Plus (Alexa+), an upgrade to the Alexa voice assistant that uses generative artificial intelligence.<ref name=":0">{{Cite web |last=Panay |first=Panos |date=26 Feb 2025 |title=Introducing Alexa+, the next generation of Alexa |url=https://www.aboutamazon.com/news/devices/new-alexa-generative-artificial-intelligence |website=Amazon}}</ref> The Alexa voice assistant is also available on Amazon's range of smart speakers, such as the [[wikipedia:Amazon_Echo|Amazon Echo]].

==Background==
Consumers have widely embraced the [[wikipedia:Internet_of_things|Internet of Things]] (IoT) over many years, purchasing both control devices and controlled devices. Until 2025, Amazon had been pursuing a revenue model centred around the sale of their IoT units, culminating in sufficient sales, with over half a billion units sold<ref>{{Cite web |last=Garfinkle |first=Alexandra |date=2023-05-17 |title=Amazon has sold more than 500 million Alexa-enabled devices, drops 4 new Echo products |url=https://finance.yahoo.com/news/amazon-has-sold-more-than-500-million-alexa-enabled-devices-drops-4-new-echo-products-140013808.html |url-status=live}}</ref>, for the IoT services offered through their Alexa platform. However, this precedent was changed in March of 2025,<ref name=":0" /> when Amazon sought to restrict consumer choice and sell more consumer data, and introduce an Alexa+ subscription model to make up for a $25 billion USD loss from Alexa devices over four years (2017-2021)<ref>{{Cite web |last=Harding |first=Scharon |date=2024-07-23 |title=Alexa had “no profit timeline,” cost Amazon $25 billion in 4 years |url=https://arstechnica.com/gadgets/2024/07/alexa-had-no-profit-timeline-cost-amazon-25-billion-in-4-years/}}</ref>. In March of 2025, Amazon Echo [[Amazon Echo changes terms of voice usage|changed the terms]] of voice usage, [[:File:Upcoming change to your Alexa Settings.png|removing the "Do Not Send Voice" feature]] at the same time as Alexa's capabilities were expanded with generative AI features.

==Adding a subscription cost==
Amazon has rolled out it's "Alexa+" subscription model, costing non-Prime users $19.99USD per month to access and use their Alexa devices, in comparison to the $14.99USD monthly cost of an Amazon Prime subscription.

This change comes at a time where many companies are adding a subscription fee, retroactive to user purchases, to access certain features.

===Amazon's response===
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}

==Lawsuit==
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.

===Claims===
Main claims of the suit.

===Rebuttal===
The response of the company or counterclaims.

===Outcome===
The outcome of the suit, if any.}}

==Consumer Response==
Generally, consumer and analyst sentiment around has been mixed. Comments on this<ref>{{Cite web |title=Amazon wants to charge a subscription fee for Alexa eventually {{!}} Ars Technica |url=https://www.reddit.com/r/amazon/comments/16t7hmh/amazon_wants_to_charge_a_subscription_fee_for/?utm_source=chatgpt.com}}</ref> Reddit post, among others, have been generally negative with users stating their discontent of paying Amazon to use a service they already bought.

Analyst Reactions

- Tom Forte of Maxim Group sees Alexa+ as Amazon's shot at challenging ChatGPT rather than improving Alexa. If executed well, “maybe we’re talking less about OpenAI vs. Anthropic and more of Alexa vs. ChatGPT” <ref>{{Cite web |date=2025-02-26 |title=Amazon Unveils AI-Driven Alexa+ to Compete with ChatGPT |url=https://www.gurufocus.com/news/2716607/amazon-unveils-aidriven-alexa-to-compete-with-chatgpt}}</ref> .

- MarketWatch & TheVerge states that the Alexa+ model is bolstering Amazons' ability to monetize a platform they have lost billions on via subscription tiers and targeted ads, recognizes that there could be a larger play here to make Amazon a big game contributor to the AI/LLM arms race. <ref>{{Cite web |last=Tuohy |first=Jennifer |date=2025-08-01 |title=Amazon eyes ads and upcharges for Alexa Plus |url=https://www.theverge.com/analysis/717763/amazon-alexa-plus-ai-ads-revenue-subscription-plans?utm_source=chatgpt.com}}</ref>

- Business Insider suggests Amazon’s multi-year Alexa restructuring and layoffs set the stage for a premium tier. Premium Alexa could unlock significant new revenue if a fraction of users subscribe. <ref>{{Cite web |first= |date=2024-06-24 |title=Buy Rating on Amazon: Anticipating Revenue Growth from Premium Alexa Subscription and Margin Improvement |url=https://markets.businessinsider.com/news/stocks/buy-rating-on-amazon-anticipating-revenue-growth-from-premium-alexa-subscription-and-margin-improvement-1033500019?utm_source=chatgpt.com}}</ref>

==See also==

*[[Amazon Echo changes terms of voice usage]]

==References==
{{reflist}}

[[Category:Amazon]]

Texas Instruments

2025-08-28T00:40:50Z

JackFromWisconsin: /* TI-Nspire Student Software Perpeual License Revocation */ add some refs

{{StubNotice}}{{CompanyCargo
|Founded=1930
|Industry=Information Technology, Technology, Manufacturing
|Type=Public
|Website=https://www.ti.com/
|Description=American multinational semiconductor company
}}'''Texas Instruments Incorporated''' ('''TI''') is an American multinational semiconductor company headquartered in Dallas, Texas. It is one of the top 10 semiconductor companies worldwide based on sales volume.<ref>{{cite web |title=Top semiconductor companies sales 2012–2015 {{!}} Statistic |url=http://www.statista.com/statistics/283359/top-20-semiconductor-companies/ |url-status=live |archive-url=https://web.archive.org/web/20160705154920/http://www.statista.com/statistics/283359/top-20-semiconductor-companies/ |archive-date=July 5, 2016 |access-date=2016-07-08 |website=Statista |df=mdy-all}}</ref> The company's focus is on developing analog chips and embedded processors, which account for more than 80% of its revenue.<ref name="ReferenceA">{{cite web |title=About TI – Technology and innovation – TI.com |url=http://www.ti.com/corp/docs/company/technology_innovation.html |url-status=live |archive-url=https://web.archive.org/web/20160712074240/http://www.ti.com/corp/docs/company/technology_innovation.html |archive-date=July 12, 2016 |access-date=2016-07-08 |website=www.ti.com |df=mdy-all}}</ref> TI also produces digital light processing (DLP) technology and education technology<ref name="ReferenceA">{{cite web |title=About TI – Technology and innovation – TI.com |url=http://www.ti.com/corp/docs/company/technology_innovation.html |url-status=live |archive-url=https://web.archive.org/web/20160712074240/http://www.ti.com/corp/docs/company/technology_innovation.html |archive-date=July 12, 2016 |access-date=2016-07-08 |website=www.ti.com |df=mdy-all}}</ref> products including calculators, microcontrollers, and multi-core processors.<ref>{{cite web |title=TI Fact sheet {{!}} Who we are {{!}} Company {{!}} About TI |url=http://www.ti.com/corp/docs/company/factsheet.shtml |url-status=live |archive-url=https://web.archive.org/web/20160719151815/http://www.ti.com/corp/docs/company/factsheet.shtml |archive-date=July 19, 2016 |access-date=2016-08-01 |website=www.ti.com |df=mdy-all}}</ref><ref>Quoted from Wikipedia:{{Citation|title=Texas Instruments|url=https://en.wikipedia.org/w/index.php?title=Texas_Instruments&oldid=1301510221|work=Wikipedia|date=2025-07-20|access-date=2025-08-28|language=en}}</ref>

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===TI-Nspire Student Software Perpeual License Revocation===
Texas Instruments has recently forced users holding perpetual licenses to the Ti-Nspire Student Software to a new, account-based subscription model with a fixed four-year term. This move involved shutting down activation servers for the legacy perpetually licensed versions, effectively rendering long-held licenses obsolete.<ref>{{Cite web |title=My TI SmartView or TI Nspire Teacher software, purchased as a school-managed perpetual license, stopped working. |url=https://www.vernier.com/til/3392 |access-date=2025-08-28 |website=Technical Information Library |language=en-US}}</ref><ref>{{Cite web |title=TI Nspire CX Software is no longer Perpetual but a subscription model for 27.5$ a year |url=https://www.reddit.com/r/calculators/comments/18icn3v/ti_nspire_cx_software_is_no_longer_perpetual_but/ |access-date=2025-08-28 |website=Reddit}}</ref>

==Products==
{{Ph-C-P}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Texas Instruments

2025-08-28T00:38:12Z

JackFromWisconsin: add article on TI. Mostly to merge a stubby incident article into it, hopefully someone else (or myself later) can add the rest of the details about the company and other incidents

{{StubNotice}}{{CompanyCargo
|Founded=1930
|Industry=Information Technology, Technology, Manufacturing
|Type=Public
|Website=https://www.ti.com/
|Description=American multinational semiconductor company
}}'''Texas Instruments Incorporated''' ('''TI''') is an American multinational semiconductor company headquartered in Dallas, Texas. It is one of the top 10 semiconductor companies worldwide based on sales volume.<ref>{{cite web |title=Top semiconductor companies sales 2012–2015 {{!}} Statistic |url=http://www.statista.com/statistics/283359/top-20-semiconductor-companies/ |url-status=live |archive-url=https://web.archive.org/web/20160705154920/http://www.statista.com/statistics/283359/top-20-semiconductor-companies/ |archive-date=July 5, 2016 |access-date=2016-07-08 |website=Statista |df=mdy-all}}</ref> The company's focus is on developing analog chips and embedded processors, which account for more than 80% of its revenue.<ref name="ReferenceA">{{cite web |title=About TI – Technology and innovation – TI.com |url=http://www.ti.com/corp/docs/company/technology_innovation.html |url-status=live |archive-url=https://web.archive.org/web/20160712074240/http://www.ti.com/corp/docs/company/technology_innovation.html |archive-date=July 12, 2016 |access-date=2016-07-08 |website=www.ti.com |df=mdy-all}}</ref> TI also produces digital light processing (DLP) technology and education technology<ref name="ReferenceA">{{cite web |title=About TI – Technology and innovation – TI.com |url=http://www.ti.com/corp/docs/company/technology_innovation.html |url-status=live |archive-url=https://web.archive.org/web/20160712074240/http://www.ti.com/corp/docs/company/technology_innovation.html |archive-date=July 12, 2016 |access-date=2016-07-08 |website=www.ti.com |df=mdy-all}}</ref> products including calculators, microcontrollers, and multi-core processors.<ref>{{cite web |title=TI Fact sheet {{!}} Who we are {{!}} Company {{!}} About TI |url=http://www.ti.com/corp/docs/company/factsheet.shtml |url-status=live |archive-url=https://web.archive.org/web/20160719151815/http://www.ti.com/corp/docs/company/factsheet.shtml |archive-date=July 19, 2016 |access-date=2016-08-01 |website=www.ti.com |df=mdy-all}}</ref><ref>Quoted from Wikipedia:{{Citation|title=Texas Instruments|url=https://en.wikipedia.org/w/index.php?title=Texas_Instruments&oldid=1301510221|work=Wikipedia|date=2025-07-20|access-date=2025-08-28|language=en}}</ref>

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

=== TI-Nspire Student Software Perpeual License Revocation ===
Texas Instruments has recently forced users holding perpetual licenses to the Ti-Nspire Student Software to a new, account-based subscription model with a fixed four-year term. This move involved shutting down activation servers for the legacy perpetually licensed versions, effectively rendering long-held licenses obsolete.

==Products==
{{Ph-C-P}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Texas Instruments

2025-08-28T00:33:18Z

JackFromWisconsin: Created page with "{{CompanyCargo |Founded=1930 |Industry=Information Technology, Technology, Manufacturing |Type=Public |Website=https://www.ti.com/ |Description=American multinational semiconductor company }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the {{PAGENAME}} category. ==..."

{{CompanyCargo
|Founded=1930
|Industry=Information Technology, Technology, Manufacturing
|Type=Public
|Website=https://www.ti.com/
|Description=American multinational semiconductor company
}}
{{Ph-C-Int}}

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Consumer Rights Wiki:Task Center

2025-08-28T00:29:49Z

JackFromWisconsin: /* See also */ add see also link

Welcome to the '''Task Center'''! This is a "one-stop shop" for all of this wiki's clean up and maintenance tasks. If you want to help, please find a task that interests you and be bold and fix it.

{| class="wikitable"
|+
!
==Maintenance==
|-
|
===Fact-Checking===

*'''Help to verify information and add sources.''' All of our articles must have references to reliable sources. Sometimes articles are made with them, or without enough. '''More information''': [[Consumer Rights Wiki:Verifiability|Verifiability policy]]

*'''Do it!''' Find a page in [[:Category:Articles with verification concerns or other deficiencies]] ([[Special:RandomInCategory/Articles with verification concerns or other deficiencies|Random article]])
|-
|
===Copy editing===

*'''Help keep our articles clear and easy to understand.''' All of our articles must be written in a neutral tone. Please fix these articles to bring them in line with the tone used in the rest of our articles. '''More information''': [[Consumer Rights Wiki:Neutral point of view|Neutral point of view policy]]

*'''Do it!''' Find a page in [[:Category:Articles requiring change in tone]] ([[Special:RandomInCategory/Category:Articles requiring change in tone|Random article]])
|-
|
===Random Article Patrol===

*'''Find a random article, and improve it!''' Random article patrol is a chance to find an article and see how good or bad it really is. You'll be able to both learn something new about consumer rights and be able to help make those articles better in the process. '''More information''': [[Consumer Rights Wiki:Wiki content policies|Wiki content policies]]

*'''Do it!''' Find a page in [[Special:Random]]
|-
|
===Ancient Pages Patrol===

*'''Find an "ancient article" and check it!''' Ancient article patrol is a chance to find an article that hasn't been edited lately and check if they need updates or style fixes. '''More information''': [[Consumer Rights Wiki:Wiki content policies|Wiki content policies]]
*'''Do it!''' Find a page in [[Special:AncientPages]]
|-
!
==Writing==
|-
|
===Expand a Short Article===

*'''Help fill in the gaps and expand the content of our wiki.''' Help expand stubs and make them more complete. Please make sure to use reliable sources and best practices when writing. '''More information''': [[Consumer Rights Wiki:Wiki content policies|Wiki content policies]] • [[Consumer Rights Wiki:Tools for writing articles|Tools for writing articles]] • [[Consumer Rights Wiki:Living persons policy|Living persons policy]]

*'''Do it!''' Find a page in [[:Category:Articles requiring expansion]] ([[Special:RandomInCategory/Category:Articles requiring expansion|Random article]])
|-
|
===Create an Article===

*'''Help fill in the gaps and expand the content of our wiki.''' Help to create new articles on consumer rights wiki. Please make sure to use reliable sources and best practices when writing. '''More information''': [[Consumer Rights Wiki:Wiki content policies|Wiki content policies]] • [[Consumer Rights Wiki:Tools for writing articles|Tools for writing articles]] • [[Consumer Rights Wiki:Living persons policy|Living persons policy]] • [[Consumer Rights Wiki:Inclusion guidelines|Inclusion guidelines]]
*'''Do it!''' Find a suggestion in [[Article suggestions]]
|-
!
==Community==
|-
|
===Contribute to Noticeboards===

*'''Help contribute to discussions and answer questions.''' Contribute your opinions and help newer editors at the noticeboards or on Discord.
*'''Do it!''' Look at the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]] (for matters relating to article issues, and other moderator matters) or [[Consumer Rights Wiki talk:Bugs|Bugs]] (technical discussions).
*'''Join the Discord.''' If interested, [https://discord.gg/8w5rSNAXRf join the Discord] and help answer questions.
|}

==See also==

*[[:Category:Articles in need of additional work]] – lists all articles that have been identified as having any type of problem.
*[[Consumer Rights Wiki:How to help]] – a longer form version of this page that explains how to help in more depth.

Main Page

2025-08-28T00:25:08Z

JackFromWisconsin: fix formatting

Main Page

2025-08-28T00:24:23Z

JackFromWisconsin: Change link from category to general help

__NOTOC__
<templatestyles src=":Main_Page.css" />


<div class="header-box">
<center>
<div style="font-size:2em; font-weight:bold;">
'''Welcome to the [[Mission_statement|Consumer Rights Wiki]]'''
</div>
<p style="font-size:1.35em; font-style:italic;">Exposing the overlooked exploitation of modern consumers</p>
<p style="font-size:1.2em; margin:0.25em 0;">
Currently serving '''[[Special:Statistics|{{NUMBEROFARTICLES}}]]''' articles
</p>
<div style="margin:1em 0; display:flex; flex-wrap:wrap; gap:0.5em; justify-content:center;">

[[Consumer Rights Wiki:Write your first article!|<span class="crw-button">✍️ Write your first article</span>]]

<span class="crw-button">[[Consumer Rights Wiki:How to help|🛠 Help improve articles]]</span>

[[Article_suggestions|<span class="crw-button">🧠 Article suggestions</span>]]

[[Consumer_Rights_Wiki:Editorial_guidelines|<span class="crw-button">📋 Content guidelines</span>]]

[https://discord.gg/8w5rSNAXRf <span class="crw-button secondary">💬 Join the conversation: discord invite link</span>]

</div>
</center>
</div>
<br />


<div class="content-grid">

<div class="content-section">
<div class="content-header">Categories and links</div>
{{Category:Wiki_root/Main_page}}
</div>

<div class="content-section">
<div class="content-header">How to Help</div>
{{Main_Page/How To Help}}
</div>

<div class="content-section">
<div class="content-header">Announcements</div>
{{Main_Page/Announcements}}
</div>

<div class="content-section">
<div class="content-header">Current Highlight</div>
{{Main_Page/Featured}}
</div>

<div class="content-section">
<div class="content-header">In The News</div>
{{Main_Page/In The News}}
</div>

<div class="content-section">
<div class="content-header">Consumer Tools</div>
{{Main_Page/Consumer Tools}}
</div>

<div class="content-section wide">
<div class="content-header">New Pages</div>
{{Special:NewPages|namespace=0|limit=10,hidebots}}
</div>

</div>


{{DISPLAYTITLE:<span style="position:absolute; clip:rect(1px,1px,1px,1px);">{{FULLPAGENAME}}</span>}}