Consumer Rights Wiki - User contributions [en]

Tado

2025-10-31T21:33:16Z

Jeroen: Tado backtracks on individual room heating paywall.

{{InfoboxCompany
| Name = Tado°
| Type = Private
| Founded = 2011
| Industry = Automation Industry
| Official Website = https://www.tado.com
| Logo = Tado.jpg
}}

[https://www.tado.com '''Tado° GmbH'''] is a German technology company founded in 2011 by Christian Deilmann, Johannes Schwarz and Valentin Sawadski.

==Consumer impact summary==
Tado has made inconvenient changes that negatively impact the consumer. Such changes include:

*Requiring payment for previous app features that were free to use on the term of sale
*Charging users a subscription model to use basic functionality of the app
*Using unfair psychology practices to ''"test"'' if users would pay for something that was free
*Unethical gathering of user information for a fake paywall
*Silencing criticism by falsely flagging reviews made by concerned consumers

==Controversies==

===User testing for mandatory paid subscription into Tado Smart Thermostat app===
''Main Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app]]

In February of 2025, Tado had introduced new terms for users via app notification. The general premise of the change is that the app would be pay-walling features that were free upon purchasing the initial product. Many users refused to accept the new terms only to find out the new changes was a scheme fabricated by Tado to ''"test"'' if users were willing to pay for features that were already free within the app.

====Tado's Efforts to Remove Negative Trustpilot Reviews====
''Sub Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app#Tado's Efforts to Remove Negative Trustpilot Reviews|Tado's Efforts to Remove Negative Trustpilot Reviews]]

This move agitated consumers to leave review warnings to future consumers about the sellers untrustworthy business behavior. Instead of addressing the feedback Tado has mass flagged reviews warning uses about the changes as '''defamatory/false'''. Tado has sent a very clear message that it is not concerned about the quality of the product or the consumer's rights as they value profits above all else.

====Tado limits API quota without a subscription====
On 2025-09-03, a Tado user published a statement on Facebook<ref name="facebook api">
{{cite web
|first=Rob
|last=Summers
|title=Home Assistant
|url=https://www.facebook.com/groups/HomeAssistant/posts/4171156346489037/
|website=The Verge
|date=2025-09-03
|access-date=2025-09-05
|url-status=live
|archive-url=https://archive.ph/LeF6q
|archive-date=2025-09-03
}}</ref> notifying people that without the Auto-Assist subscription, REST API calls would be limited to 100/day, possibly affecting Home Assistant users.

<blockquote>
We have an important update for users of our REST API, which—while never officially supported for third parties—we’ve historically left open and unrestricted. We’ve always believed in fair use, and we intend to continue supporting that principle.

The API is commonly used by third-party and open-source platforms (e.g., Home Assistant), as well as by users running their own custom scripts. Nevertheless, a small fraction of very frequent API users are currently responsible for a disproportionately high share of our server expenses.
To ensure long-term stability and to avoid restricting access for everyone, we will begin introducing daily usage limits for API calls.

Your daily quota will depend on whether you have an active tado° Auto-Assist subscription:
Without Auto-Assist: 100 requests/day

A small daily quota, which should still support basic use cases that are not available via tado’s local APIs: HomeKit for V3/V3+ devices or Matter for tado° X devices. We have updated the documentation on how to access the REST API to reflect these changes.

With Auto-Assist: 20.000 requests/day

This should cover even more demanding use cases, and the subscription fees enable us to offset the increased costs associated with additional server calls.
We’ve shared these changes very early in our consideration process with Home Assistant, the largest open-source software using the unofficial tado° REST API, asking them to adapt their integration to rely more on tado’s local APIs. We understand this creates challenges for community projects. Therefore, we will slowly ramp down limits over the next few months for a smooth transition.

Our goal is to strike a fair balance, ensuring that responsible use remains possible while keeping infrastructure costs under control.

Thank you for your understanding.

Warm regards,
Your tado° Team
</blockquote>

====Individual room heating functionality unavailable without AI Assist subscription====
On 2025-10-16, Tado update a help article about <ref name="ai assist help">
{{cite web
|first=Tado
|last=Help
|title=What is AI Assist?
|url=https://help.tado.com/en/articles/12182463-what-is-ai-assist
|website=Tado
|date=2025-10-16
|access-date=2025-10-16
|url-status=live
|archive-url=https://archive.ph/Bov9I
|archive-date=2025-10-16
}}</ref> about newly introduced functionality to heat specific rooms. To do this, the software uses AI to learn the room's heating and cooling profile, and this so-called "Adaptive Heating" is locked behind an AI Assist paywall.

Several users on r/Tado<ref name="ai assist reddit 1o4p796">
{{cite web
|first=EVERYTHINGGOESINCAPS
|last=u/
|title=Paywall on room control?!?
|url=https://www.reddit.com/r/tado/comments/1o4p796/paywall_on_room_control/
|website=Reddit
|date=2025-10-12
|access-date=2025-10-17
|url-status=live
|archive-url=https://archive.ph/erCmB
|archive-date=2025-10-17
}}</ref><ref name="ai assist reddit 1o5k7n6">
{{cite web
|first=lentil_burger
|last=u/
|title=Tado X TRVs - subscription requirement confirmed
|url=https://www.reddit.com/r/tado/comments/1o5k7n6/tado_x_trvs_subscription_requirement_confirmed/
|website=Reddit
|date=2025-10-13
|access-date=2025-10-17
|url-status=live
|archive-url=https://archive.ph/fRXi5
|archive-date=2025-10-17
}}</ref> have noted this change, with one waking up to find none of his radiators were working.
<blockquote>
So I've just spent shy of £800 on getting individual room control set up throughout my house, with individual room control etc.

Today I woke up to NONE of my radiators working, and it looks like due to a free trial of the AI I didn't realize that the ability to call for heat is BEHIND A PAYWALL.

Has anyone else hit into this? Why is this not made clear (or have I been stupid and completely missed this?)

Is there an alternate way to manage this/set this up without an additional £50 a year in cost, before I strip everything off my radiators and find
</blockquote>

Another Tado user confirmed the subscription requirement.
<blockquote>
Gave up waiting for their support team to have the courtesy to respond to questions and called their installer helpline (the only remaining way to speak to a human). They confirmed a subscription is required for TRVs to call for heat. They weren't able to confirm whether this would be applied retrospectively.
</blockquote>

On the 30th of October 2025, Tado's official Reddit account replied to a thread called "As the Paywall scandal is killing Tado - can we buy alternative TRVs?"<ref name="ai assist reddit 1ok0lff">
{{cite web
|first=tado_official
|last=u/
|title=As the Paywall scandal is killing Tado - can we buy alternative TRVs?
|url=https://www.reddit.com/r/tado/comments/1ok0lff/comment/nm702xa/
|website=Reddit
|date=2025-10-30
|access-date=2025-10-31
|url-status=live
|archive-url=https://archive.ph/lh7Qm
|archive-date=2025-10-31
}}</ref>, giving the following statement:
<blockquote>
Dear tado° customers,

We’d like to apologise for any confusion that might have been caused by our recent changes to how Room Link was offered. At tado°, we aim to give you the best possible comfort, efficiency, and control over your home climate. Room Link is an important part of the tado° experience, allowing your devices to work together intelligently for precise and efficient room-by-room heating (learn more).

With the latest app update, Room Link is now available to all customers free of charge.

If you wish to change how your room devices pass a heat request to a Wired or Wireless Smart Thermostat controlling your heating (Room Link), please follow these steps in the tado° app:

* Go to Settings > Rooms and Devices.
* Select the name of the room you want to adjust.
* Under Heating Zone, select Zone Controller and choose the desired device that should receive the heat request.

For even more convenience and energy savings, you can subscribe to AI Assist and unlock our most intelligent features - helping you save up to 55% more on your heating bill.

Warm regards,
The tado° Team
</blockquote>
==Products/Services==

==References==
<references />
[[Category:Tado]]

Tado

2025-10-17T13:42:31Z

Jeroen: Add missing "without"

{{InfoboxCompany
| Name = Tado°
| Type = Private
| Founded = 2011
| Industry = Automation Industry
| Official Website = https://www.tado.com
| Logo = Tado.jpg
}}

[https://www.tado.com '''Tado° GmbH'''] is a German technology company founded in 2011 by Christian Deilmann, Johannes Schwarz and Valentin Sawadski.

==Consumer impact summary==
Tado has made inconvenient changes that negatively impact the consumer. Such changes include:

*Requiring payment for previous app features that were free to use on the term of sale
*Charging users a subscription model to use basic functionality of the app
*Using unfair psychology practices to ''"test"'' if users would pay for something that was free
*Unethical gathering of user information for a fake paywall
*Silencing criticism by falsely flagging reviews made by concerned consumers

==Controversies==

===User testing for mandatory paid subscription into Tado Smart Thermostat app===
''Main Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app]]

In February of 2025, Tado had introduced new terms for users via app notification. The general premise of the change is that the app would be pay-walling features that were free upon purchasing the initial product. Many users refused to accept the new terms only to find out the new changes was a scheme fabricated by Tado to ''"test"'' if users were willing to pay for features that were already free within the app.

====Tado's Efforts to Remove Negative Trustpilot Reviews====
''Sub Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app#Tado's Efforts to Remove Negative Trustpilot Reviews|Tado's Efforts to Remove Negative Trustpilot Reviews]]

This move agitated consumers to leave review warnings to future consumers about the sellers untrustworthy business behavior. Instead of addressing the feedback Tado has mass flagged reviews warning uses about the changes as '''defamatory/false'''. Tado has sent a very clear message that it is not concerned about the quality of the product or the consumer's rights as they value profits above all else.

====Tado limits API quota without a subscription====
On 2025-09-03, a Tado user published a statement on Facebook<ref name="facebook api">
{{cite web
|first=Rob
|last=Summers
|title=Home Assistant
|url=https://www.facebook.com/groups/HomeAssistant/posts/4171156346489037/
|website=The Verge
|date=2025-09-03
|access-date=2025-09-05
|url-status=live
|archive-url=https://archive.ph/LeF6q
|archive-date=2025-09-03
}}</ref> notifying people that without the Auto-Assist subscription, REST API calls would be limited to 100/day, possibly affecting Home Assistant users.

<blockquote>
We have an important update for users of our REST API, which—while never officially supported for third parties—we’ve historically left open and unrestricted. We’ve always believed in fair use, and we intend to continue supporting that principle.

The API is commonly used by third-party and open-source platforms (e.g., Home Assistant), as well as by users running their own custom scripts. Nevertheless, a small fraction of very frequent API users are currently responsible for a disproportionately high share of our server expenses.
To ensure long-term stability and to avoid restricting access for everyone, we will begin introducing daily usage limits for API calls.

Your daily quota will depend on whether you have an active tado° Auto-Assist subscription:
Without Auto-Assist: 100 requests/day

A small daily quota, which should still support basic use cases that are not available via tado’s local APIs: HomeKit for V3/V3+ devices or Matter for tado° X devices. We have updated the documentation on how to access the REST API to reflect these changes.

With Auto-Assist: 20.000 requests/day

This should cover even more demanding use cases, and the subscription fees enable us to offset the increased costs associated with additional server calls.
We’ve shared these changes very early in our consideration process with Home Assistant, the largest open-source software using the unofficial tado° REST API, asking them to adapt their integration to rely more on tado’s local APIs. We understand this creates challenges for community projects. Therefore, we will slowly ramp down limits over the next few months for a smooth transition.

Our goal is to strike a fair balance, ensuring that responsible use remains possible while keeping infrastructure costs under control.

Thank you for your understanding.

Warm regards,
Your tado° Team
</blockquote>

====Individual room heating functionality unavailable without AI Assist subscription====
On 2025-10-16, Tado update a help article about <ref name="ai assist help">
{{cite web
|first=Tado
|last=Help
|title=What is AI Assist?
|url=https://help.tado.com/en/articles/12182463-what-is-ai-assist
|website=Tado
|date=2025-10-16
|access-date=2025-10-16
|url-status=live
|archive-url=https://archive.ph/Bov9I
|archive-date=2025-10-16
}}</ref> about newly introduced functionality to heat specific rooms. To do this, the software uses AI to learn the room's heating and cooling profile, and this so-called "Adaptive Heating" is locked behind an AI Assist paywall.

Several users on r/Tado<ref name="ai assist reddit 1o4p796">
{{cite web
|first=EVERYTHINGGOESINCAPS
|last=u/
|title=Paywall on room control?!?
|url=https://www.reddit.com/r/tado/comments/1o4p796/paywall_on_room_control/
|website=Reddit
|date=2025-10-12
|access-date=2025-10-17
|url-status=live
|archive-url=https://archive.ph/erCmB
|archive-date=2025-10-17
}}</ref><ref name="ai assist reddit 1o5k7n6">
{{cite web
|first=lentil_burger
|last=u/
|title=Tado X TRVs - subscription requirement confirmed
|url=https://www.reddit.com/r/tado/comments/1o5k7n6/tado_x_trvs_subscription_requirement_confirmed/
|website=Reddit
|date=2025-10-13
|access-date=2025-10-17
|url-status=live
|archive-url=https://archive.ph/fRXi5
|archive-date=2025-10-17
}}</ref> have noted this change, with one waking up to find none of his radiators were working.
<blockquote>
So I've just spent shy of £800 on getting individual room control set up throughout my house, with individual room control etc.

Today I woke up to NONE of my radiators working, and it looks like due to a free trial of the AI I didn't realize that the ability to call for heat is BEHIND A PAYWALL.

Has anyone else hit into this? Why is this not made clear (or have I been stupid and completely missed this?)

Is there an alternate way to manage this/set this up without an additional £50 a year in cost, before I strip everything off my radiators and find
</blockquote>

Another Tado user confirmed the subscription requirement.
<blockquote>
Gave up waiting for their support team to have the courtesy to respond to questions and called their installer helpline (the only remaining way to speak to a human). They confirmed a subscription is required for TRVs to call for heat. They weren't able to confirm whether this would be applied retrospectively.
</blockquote>

==Products/Services==

==References==
<references />
[[Category:Tado]]

Tado

2025-10-17T13:41:39Z

Jeroen: TADO: Individual room heating functionality unavailable AI Assist subscription

{{InfoboxCompany
| Name = Tado°
| Type = Private
| Founded = 2011
| Industry = Automation Industry
| Official Website = https://www.tado.com
| Logo = Tado.jpg
}}

[https://www.tado.com '''Tado° GmbH'''] is a German technology company founded in 2011 by Christian Deilmann, Johannes Schwarz and Valentin Sawadski.

==Consumer impact summary==
Tado has made inconvenient changes that negatively impact the consumer. Such changes include:

*Requiring payment for previous app features that were free to use on the term of sale
*Charging users a subscription model to use basic functionality of the app
*Using unfair psychology practices to ''"test"'' if users would pay for something that was free
*Unethical gathering of user information for a fake paywall
*Silencing criticism by falsely flagging reviews made by concerned consumers

==Controversies==

===User testing for mandatory paid subscription into Tado Smart Thermostat app===
''Main Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app]]

In February of 2025, Tado had introduced new terms for users via app notification. The general premise of the change is that the app would be pay-walling features that were free upon purchasing the initial product. Many users refused to accept the new terms only to find out the new changes was a scheme fabricated by Tado to ''"test"'' if users were willing to pay for features that were already free within the app.

====Tado's Efforts to Remove Negative Trustpilot Reviews====
''Sub Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app#Tado's Efforts to Remove Negative Trustpilot Reviews|Tado's Efforts to Remove Negative Trustpilot Reviews]]

This move agitated consumers to leave review warnings to future consumers about the sellers untrustworthy business behavior. Instead of addressing the feedback Tado has mass flagged reviews warning uses about the changes as '''defamatory/false'''. Tado has sent a very clear message that it is not concerned about the quality of the product or the consumer's rights as they value profits above all else.

====Tado limits API quota without a subscription====
On 2025-09-03, a Tado user published a statement on Facebook<ref name="facebook api">
{{cite web
|first=Rob
|last=Summers
|title=Home Assistant
|url=https://www.facebook.com/groups/HomeAssistant/posts/4171156346489037/
|website=The Verge
|date=2025-09-03
|access-date=2025-09-05
|url-status=live
|archive-url=https://archive.ph/LeF6q
|archive-date=2025-09-03
}}</ref> notifying people that without the Auto-Assist subscription, REST API calls would be limited to 100/day, possibly affecting Home Assistant users.

<blockquote>
We have an important update for users of our REST API, which—while never officially supported for third parties—we’ve historically left open and unrestricted. We’ve always believed in fair use, and we intend to continue supporting that principle.

The API is commonly used by third-party and open-source platforms (e.g., Home Assistant), as well as by users running their own custom scripts. Nevertheless, a small fraction of very frequent API users are currently responsible for a disproportionately high share of our server expenses.
To ensure long-term stability and to avoid restricting access for everyone, we will begin introducing daily usage limits for API calls.

Your daily quota will depend on whether you have an active tado° Auto-Assist subscription:
Without Auto-Assist: 100 requests/day

A small daily quota, which should still support basic use cases that are not available via tado’s local APIs: HomeKit for V3/V3+ devices or Matter for tado° X devices. We have updated the documentation on how to access the REST API to reflect these changes.

With Auto-Assist: 20.000 requests/day

This should cover even more demanding use cases, and the subscription fees enable us to offset the increased costs associated with additional server calls.
We’ve shared these changes very early in our consideration process with Home Assistant, the largest open-source software using the unofficial tado° REST API, asking them to adapt their integration to rely more on tado’s local APIs. We understand this creates challenges for community projects. Therefore, we will slowly ramp down limits over the next few months for a smooth transition.

Our goal is to strike a fair balance, ensuring that responsible use remains possible while keeping infrastructure costs under control.

Thank you for your understanding.

Warm regards,
Your tado° Team
</blockquote>

====Individual room heating functionality unavailable AI Assist subscription====
On 2025-10-16, Tado update a help article about <ref name="ai assist help">
{{cite web
|first=Tado
|last=Help
|title=What is AI Assist?
|url=https://help.tado.com/en/articles/12182463-what-is-ai-assist
|website=Tado
|date=2025-10-16
|access-date=2025-10-16
|url-status=live
|archive-url=https://archive.ph/Bov9I
|archive-date=2025-10-16
}}</ref> about newly introduced functionality to heat specific rooms. To do this, the software uses AI to learn the room's heating and cooling profile, and this so-called "Adaptive Heating" is locked behind an AI Assist paywall.

Several users on r/Tado<ref name="ai assist reddit 1o4p796">
{{cite web
|first=EVERYTHINGGOESINCAPS
|last=u/
|title=Paywall on room control?!?
|url=https://www.reddit.com/r/tado/comments/1o4p796/paywall_on_room_control/
|website=Reddit
|date=2025-10-12
|access-date=2025-10-17
|url-status=live
|archive-url=https://archive.ph/erCmB
|archive-date=2025-10-17
}}</ref><ref name="ai assist reddit 1o5k7n6">
{{cite web
|first=lentil_burger
|last=u/
|title=Tado X TRVs - subscription requirement confirmed
|url=https://www.reddit.com/r/tado/comments/1o5k7n6/tado_x_trvs_subscription_requirement_confirmed/
|website=Reddit
|date=2025-10-13
|access-date=2025-10-17
|url-status=live
|archive-url=https://archive.ph/fRXi5
|archive-date=2025-10-17
}}</ref> have noted this change, with one waking up to find none of his radiators were working.
<blockquote>
So I've just spent shy of £800 on getting individual room control set up throughout my house, with individual room control etc.

Today I woke up to NONE of my radiators working, and it looks like due to a free trial of the AI I didn't realize that the ability to call for heat is BEHIND A PAYWALL.

Has anyone else hit into this? Why is this not made clear (or have I been stupid and completely missed this?)

Is there an alternate way to manage this/set this up without an additional £50 a year in cost, before I strip everything off my radiators and find
</blockquote>

Another Tado user confirmed the subscription requirement.
<blockquote>
Gave up waiting for their support team to have the courtesy to respond to questions and called their installer helpline (the only remaining way to speak to a human). They confirmed a subscription is required for TRVs to call for heat. They weren't able to confirm whether this would be applied retrospectively.
</blockquote>

==Products/Services==

==References==
<references />
[[Category:Tado]]

Tado

2025-10-17T13:17:43Z

Jeroen: Change Facebook post to <ref>

Panasonic Lumix S5IIX

2025-09-09T17:22:59Z

Jeroen: Add info about the removal of RTSP streaming and the EU directive Panasonic purportedly blamed it on.

{{InfoboxProductLine
| Title = Panasonic Lumix S5IIX/DC-S5IIX
| Release Year =2023
| Product Type =Full-frame digital single-lens mirrorless camera (DSLM)
| In Production =Yes
| Official Website =https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body
| Logo =S5mk2x-front.jpg
}}

'''Panasonic Lumix S5IIX''' is a full-frame digital single-lens mirrorless camera (DSLM) sold by Panasonic under its Lumix S line of cameras, targeting professional photographers/videographers. The S5IIX is virtually identical in capability to the earlier released Lumix S5II with identical 24MP CMOS sensor, including the following extra features<ref>{{Cite web |last=Baskin |first=Dale |last2=Butler |first2=Richard |date=2024-04-10 |title=Panasonic Lumix DC-S5II review |url=https://www.dpreview.com/reviews/panasonic-lumix-dc-s5ii-review |url-status=live |access-date=19 Apr 2025 |website=DPReview}}</ref><ref>{{Cite web |last=Undone |first=Gerald |date=2023-05-09 |title=Panasonic S5 IIX: An INCREDIBLY Versatile Camera |url=https://www.youtube.com/watch?v=nHhCQm14VRc |url-status=live |access-date=19 Apr 2025 |website=YouTube}}</ref>:

*Raw video output over HDMI
*Video recording to external SSD over USB-C
*All-Intra video recording modes
*Internal & external ProRes capture modes
*Wired & Wireless IP Streaming

==Consumer impact summary==
Use of firmware downgrade prevention software lockouts to maintain post-sale control of the Lumix S product line firmware version. Such practices limit freedom of the consumer to use the product as they see fit, this can also lead to the loss of advertised features post-sale, effectively modifying the terms of the sale.

==Incidents==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
===Removal of product features in Ver 2.2 firmware (''2025/01/23'')===
In the latest release of firmware for the Lumix S5IIX, Panasonic restricted and or removed the following features (region dependant) citing "security enhancements"<ref>{{Cite web |title=Update Contents for DC-S5M2X |url=https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |url-status=live |access-date=19 Apr 2025 |website=Panasonic Support}}</ref><ref name=":0">{{Cite book |url=https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |title=Panasonic Lumix S5IIX operating instructions/owners manual |publisher=Panasonic |year=2025 |pages=995-997 |url-status=live}}</ref>:

<blockquote>

8. Feature changes due to security enhancements

- When directly connecting the camera and smartphone via Wi-Fi, the connection has been changed to always require password authentication. (The [Wi-Fi Password] menu has been removed.)

- The [TKIP] encryption method is no longer supported when connecting to Wi-Fi via an access point.

- The [No Encryption] option in network authentication is no longer supported when connecting to Wi-Fi via an access point.

- Wired LAN streaming feature (RTP/RTSP) has been removed.

- The image transfer feature to PC via Wi-Fi has been removed. (Only European models)

- The streaming feature via RTMP has been removed. (Only European models)

</blockquote>

At the time of writing (2025/04/19) there has been no statement from Panasonic explaining what security concerns prompted removal of RTP/RTSP over wired LAN (all models), and RTMP streaming, including image transfer over wifi for European models of the S5IIX. There appears to be no plans to re-introduce above features in future firmware updates.

Owners of the S5IIX who have updated to Ver 2.2 without knowing of the feature removals, who wish to continue to use the product features they paid for cannot do so as like many companies, Panasonic prevents firmware downgrades in the Lumix line of cameras in an attempt to prevent security regressions in their product's software, at this time there are no known workarounds once a camera has been upgraded to Ver 2.2 and beyond.

As of writing (2025/04/19) Panasonic Still advertises "Wired IP streaming" on both their American and Canadian web-stores<ref>{{Cite web |date=2025-04-18 |title=S5IIX Full Frame Mirrorless Camera Body |url=https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |url-status=live |access-date=19 Apr 2025 |website=Panasonic Lumix Store USA}}</ref><ref name=":1">{{Cite web |date=2025-04-18 |title=DC-S5M2X LUMIX S5IIX Full-Frame Mirrorless Camera, Canadian Store |url=https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en |url-status=live |access-date=19 Apr 2025 |website=[[Panasonic]]}}</ref>, likely leading to customer confusion/frustration should the product be purchased with the expectation of being able to stream video over a wired LAN connection. The latest copies of the user manuals do mention the change<ref name=":0" />, however the Canadian product listing page links to older editions of the owners manual leading to further confusion of product feature availability<ref name=":1" />.

In May 2025, a Panasonic support technician blamed the removal of RTMP streaming in the EU on the so-called EU Radio Equipment Directive (RED)<ref>{{Cite web |date=2025-05-12 |title=Update: S5iiX live streaming - Panasonic lying about features |url=https://www.reddit.com/r/Lumix/comments/1kkolai/update_s5iix_live_streaming_panasonic_lying_about/ |url-status=live |access-date=9 Sep 2025 |website=r/Lumix}}</ref>. Updates to the Radio Equipment Directive mandate - among other things - secure authentication, as of August 2025.<ref>{{Cite web |date=2025-07-30 |title=European Union’s (EU) Radio Equipment Directive (RED) Summarized |url=https://navisec.io/european-unions-eu-radio-equipment-directive-red-summarized/ |url-status=live |access-date=9 Sep 2025 |website=navisec}}</ref>. While this explains dropping the unencrypted RTSP protocol, it does not explain why Panasonic felt the need to remove RTSPS support.

==See also==

*[[Spotify Car Thing]]
*[[Chromebook bricked by Google after force-installing a hidden extension]]
*[[Amazon Kindle removes download feature of purchased books]]
*[[Google Pixel Buds "Touch and Hold" discontinuation]]

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]
[[Category:Panasonic Lumix S5IIX]]

Tado

2025-09-05T16:40:48Z

Jeroen: /* Tado limits API quota without a subscription */ Add archive link

Tado

2025-09-05T16:36:17Z

Jeroen: Add passage about REST API quota changes w/o a subscription