Consumer Rights Wiki - User contributions [en]

Template:InfoboxProductLine

2025-02-28T05:33:53Z

Jparks2112: Undid vandalism (can we lock this template?)

<includeonly><div class="infobox">
<div style="display:flex;gap:8px;flex-direction:column;">
<div class="infobox-title">{{{Title|{{PAGENAME}}}}}</div>
<div class="infobox-image">[[File:{{{Logo}}}|200px]]</div>
<table class="infobox-table">

<tr>
<th colspan=2 class="infobox-table-caption" >Basic Information</th>
</tr>

<tr>
<th>{{nowrap|Release Year}}</th>
<td>{{{Release Year}}}</td>
</tr>

<tr>
<th>{{nowrap|Product Type}}</th>
<td>{{{Product Type}}}</td>
</tr>

<tr>
<th>{{nowrap|In Production}}</th>
<td>{{{In Production}}}</td>
</tr>

<tr>
<th>{{nowrap|Official Website}}</th>
<td>{{{Official Website}}}</td>
</tr>

</table>
</div>
</div></includeonly><noinclude>
== Usage ==
{{InfoboxProductLine
| Title = Product Name
| Release Year = 2000
| Product Type = Type of product
| In Production = Yes
| Official Website = somewebsite.somewhere
| Logo= QuestionMark.svg
}}
To have this infobox appear to the right of the page, add this to the page with the text you wish to appear on the box when using the source editor.

<pre>
<nowiki>
{{InfoboxProductLine
| Title =
| Release Year =
| Product Type =
| In Production =
| Official Website =
| Logo =
}}
</nowiki>
</pre>
[[Category:Styling templates]]
{{Clear}}
== Template Data ==
<templatedata>
{
"params": {
"Title": {
"type": "string",
"description": "Name of Product Line",
"required": true
},
"Release Year": {
"type": "string",
"description": "What year was the product/product line introduced",
"required": true
},
"Product Type": {
"type": "string",
"description": "Classification of product (line)",
"example": "Hardware, Software, Service,Laptop, Blender",
"required": true
},
"In Production": {
"type": "string",
"description": "Determines if a product is in production currently",
"example": "Yes, No",
"required": true
},
"Official Website": {
"type": "string",
"description": "Website of product if it exists. (use wayback machine if necessary)",
"required": true
},
"Logo": {
"description": "The logo accociated with this product. If there is no specific logo a picture of the product.",
"example": "filename.[jpg|png|svg]",
"type": "wiki-file-name",
"autovalue": "QuestionMark.svg",
"default": "QuestionMark.svg",
"required": true
}
},
"description": "This is a a simple information box to use in product line articles.\nParameters are the information displayed on the infobox.",
"format": "block"
}
</templatedata>
</noinclude>

Template:InfoboxCompany

2025-02-28T05:31:20Z

Jparks2112: Undid vandalism (can we lock this thread?)

<includeonly><div class="infobox">
<div style="display:flex;gap:8px;flex-direction:column;">
<div class="infobox-title">{{{Company|{{PAGENAME}}}}}</div>
<div class="infobox-image">[[File:{{{Logo}}}|200px]]</div>
<table class="infobox-table">

<tr>
<th colspan=2 class="infobox-table-caption" >Basic information</th>
</tr>

<tr>
<th>{{nowrap|Founded}}</th>
<td>{{{Founded}}}</td>
</tr>

<tr>
<th>{{nowrap|Type}}</th>
<td>{{{Type}}}</td>
</tr>

<tr>
<th>{{nowrap|Industry}}</th>
<td>{{{Industry}}}</td>
</tr>

<tr>
<th>{{nowrap|Official website}}</th>
<td>{{{Official Website}}}</td>
</tr>

</table>
</div>
</div>
</includeonly><noinclude>
== Usage ==
To have this infobox appear to the right of the page, add this to the page with the text you wish to appear on the box when using the source editor.
{{InfoboxCompany
| Company = Company Name
| Type = Public
| Founded = 2000
| Industry = Industrial
| Official Website = somewebsite.somewhere
| Logo = QuestionMark.svg
}}
<pre>
<nowiki>
{{InfoboxCompany
| Company =
| Type =
| Founded =
| Industry =
| Official Website =
| Logo =
}}
</nowiki>
</pre>
[[Category:Styling templates]]
{{Clear}}
== Template Data ==
<templatedata>
{
"params": {
"Name": {
"type": "string",
"description": "Name of Company",
"required": true
},
"Type" : {
"type": "string",
"description": "Ownership status of company",
"required": true
},
"Founded": {
"type": "string",
"description": "What year was the company founded",
"required": true
},
"Industry": {
"type": "string",
"description": "conglomerate, electronics manufacturer",
"example": "Electronics, EV's, Esc",
"required": true
},
"Official Website": {
"type": "string",
"description": "Website of the company.",
"required": true
},
"Logo": {
"description": "The logo associated with the company.",
"example": "filename.[jpg|png|svg]",
"type": "wiki-file-name",
"autovalue": "QuestionMark.svg",
"default": "QuestionMark.svg",
"required": true
},
"Type": {
"description": "Type of company ownership",
"example": "Public, Private, Government, Subsidiary",
"required": true
}
},
"description": "This is a a simple information box to use in product line articles.\nParameters are the information displayed on the infobox.",
"format": "block",
"paramOrder": [
"Name",
"Type",
"Founded",
"Industry",
"Official Website",
"Logo"
]
}
</templatedata>
</noinclude>

Model F Labs

2025-02-20T22:45:26Z

Jparks2112: Spelling

{{StubNotice}}
{{clear}}
{{InfoboxCompany
| Name = {{PAGENAME}}
| Type = Private
| Founded = 2015
| Industry = Technology
| Official Website = https://www.modelfkeyboards.com
| Logo = Model_f_labs.png
}}

'''Model F Labs LLC''' is an American technology company that specializes in mechanical keyboards and related products. It was founded in 2015 by Joe Strandberg (aka. Ellipse) as a crowdfunded group buy on the Deskthority keyboard enthusiast forum with the purpose of creating reproductions of discontinued [[IBM]] keyboards. Strandberg acts as the company's primary representative and point of contact.<ref>https://www.modelfkeyboards.com/about/</ref> Model F Labs uses Deskthority as one of their main platforms for announcements and product support.<ref>https://deskthority.net/viewtopic.php?t=11046</ref>

==Controversies==
===Usage of dark patterns===
Model F Labs' website makes use of [[FOMO]] tactics to instill a sense of urgency into potential customers. The homepage has an apparent order deadline that urges users to "please have [their] orders in by then!" Despite this messaging, the deadline has never been enforced and the date continues to be updated to the end of the current month.<ref name="homepage">https://www.modelfkeyboards.com</ref>

While Model F Labs has stated that production will eventually cease for it's keyboard offerings, it has offered no specific deadline. All the products sold on the website are available until stock runs out.

===Premature paint wear===
[[File:Model f labs wear.jpg|thumb|Finish wear on a Model F Labs F62 keyboard. This example apparently occurred after roughly 9-months of use.<ref name="wear">https://deskthority.net/viewtopic.php?p=521981#p521981</ref>]]
Model F Labs specifies in it's [[terms of service]] (ToS) that all buyers agree to accept cosmetic defects on their products, and that finishes on it's cases are expected to wear with use.<ref name="ToS">https://www.modelfkeyboards.com/terms-and-conditions/</ref>

However, Model F Labs does not specify in the ToS a timeline for when such wear might reasonably occur. Several users on Deskthority have reported that the powder coated finish on their F62 and F77 keyboards wore down within the span of a few months, exposing the bare zinc casing.<ref>https://deskthority.net/viewtopic.php?p=521878#p521878</ref><ref name="wear"></ref> Users agreed this was an unacceptable timeline for expected wear and called into question the company's QA, especially considering that Model F Labs advertises their keyboards as "Built to Last for Decades, Not Years" on their website's homepage.

Strandberg was criticized for his response to these cases; standing by the ToS and stating the wear was still normal.<ref>https://deskthority.net/viewtopic.php?p=521991#p521991</ref><ref>https://deskthority.net/viewtopic.php?p=522034#p522034</ref> He has offered full case replacements in some select instances, but this appears to have been done as a result of Deskthority member backlash rather than intention to change Model F Labs' future policy.<ref>https://deskthority.net/viewtopic.php?p=522038#p522038</ref>

===Shipping damages===
Several users have reported shipping damage to their new Model F Labs keyboards.<ref>https://www.youtube.com/watch?v=iLFCkgG1tUI</ref><ref>https://deskthority.net/viewtopic.php?p=521308#p521308</ref><ref>https://deskthority.net/viewtopic.php?p=521407#p521407</ref> They have called into question the adequacy of Model F Labs packaging, typically utilizing a tab locking box with two foam endcaps that secure the keyboard in place. The keys are not installed in the keyboard, leaving the barrels and springs exposed. Any additional loose components such as keycaps and replacement parts are placed in unsecured bags on top of the exposed springs. The movement of these unsecured bags or movement of keyboard may result in damage to the case, broken keycaps, bent springs, and damage to other components.

Model F Labs will generally replace components damaged during shipping upon user request. Strandberg has also acknowledged these issues and stated that additional tape will be applied to the boxes and more components will be packed behind the keyboard in the future.<ref>https://deskthority.net/viewtopic.php?p=521310#p521310</ref> However he didn't specify if those bags remaining on top of the springs would be secured to prevent movement. It is also unclear if any damage to the keyboard finish resulting from shipping will be treated in the same manner as long term wear under the ToS.

===Alleged misuse of internet forums===
Model F Labs has grown into a company that has amassed thousands of orders and millions of dollars worth of sales according to the company's homepage.<ref name="homepage"></ref> However, it still continues to act as a small scale group buy despite engaging in conduct more aligned with that of a profit seeking business. Part of this conduct has been Model F Labs has refusal to divulge certain production information about it's products to users, despite taking user contributions to help develop them.<ref>https://deskthority.net/viewtopic.php?p=521855#p521855</ref> Strandberg has also been accused of hijacking other user's threads to promote Model F Labs products.

This has caused controversy amongst some Deskthority forum members as keyboard manufacturers are supposed to conduct product promotion and support in different sub-forums, yet Strandberg has continued to utilize the group buy sub-forum despite acting on behalf of a business.<ref>https://deskthority.net/viewtopic.php?p=521864#p521864</ref> Deskthority members have since asked for moderators to move Model F Labs' product discussion threads to a sub-forum specifically for keyboard manufacturers. As of February 20, 2025, this has not happened.

Strandberg has at one point offered to buy Deskthority and asked users if they would be willing to help fund his purchase of the platform.<ref>https://www.facebook.com/share/p/15xhzF92qc/</ref> This was lambasted by forum members as they viewed a potential takeover by Strandberg would lead to criticism of Model F Labs on Deskthority being silenced, and continued promotion of the company at the expense of other member created projects to run unabated.
[[File:Model f labs warranty.jpg|thumb|Warranty flyer for a Model F Labs keyboard. The warranty information on this sheet is normally only available by mail-in request as stated in the ToS, or upon arrival of a purchased product.]]

===Apparent failure to meet EU standards===
While not confirmed by any legal firm/case, Deskthority members have observed that Model F Labs' policies may not be meeting EU guidelines regarding the sale of "custom" or "made-to-order" products by companies despite Model F Labs shipping it's products to customers in the EU.<ref>https://deskthority.net/viewtopic.php?p=521939#p521939</ref>

Per the guidelines outlined by the EU, companies selling to Europe - regardless of location, shall obey the European law which says that any product sold online in Europe can be returned within 15 days and has a guarantee lasting 2 years. If a company is selling new products with defects, it must clearly disclose the defects to the consumer before the sale. This includes informing the consumer about the nature of the defects and how they might affect the product’s performance or appearance. These rules apply to all new products, but "custom" and "made-to-order" products are not exempt from these guidelines.<ref>https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm</ref><ref>https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32011L0083</ref>

The disclosure of potential cosmetic defects is buried in Model F Labs' ToS.<ref name="ToS"></ref> As such, it is likely not considered clearly visible to the user while they are in the process of making a purchase. Model F Labs' no returns policy and limited warranty also do not meet the 15-day return window and 2-year warranty that the EU requires. The warranty terms are also not made clear upfront and only known to the user after receiving their keyboard, or by mail-in request as outlined in the ToS. The products sold by Model F Labs also lack a CE mark.

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Model F Labs

2025-02-20T22:21:23Z

Jparks2112: Added images: an example of finish wear, and the warranty flyer.

{{StubNotice}}
{{clear}}
{{InfoboxCompany
| Name = {{PAGENAME}}
| Type = Private
| Founded = 2015
| Industry = Technology
| Official Website = https://www.modelfkeyboards.com
| Logo = Model_f_labs.png
}}

'''Model F Labs LLC''' is an American technology company that specializes in mechanical keyboards and related products. It was founded in 2015 by Joe Strandberg (aka. Ellipse) as a crowdfunded group buy on the Deskthority keyboard enthusiast forum with the purpose of creating reproductions of discontinued [[IBM]] keyboards. Strandberg acts as the company's primary representative and point of contact.<ref>https://www.modelfkeyboards.com/about/</ref> Model F Labs uses Deskthority as one of their main platforms for announcements and product support.<ref>https://deskthority.net/viewtopic.php?t=11046</ref>

==Controversies==
===Usage of dark patterns===
Model F Labs' website makes use of [[FOMO]] tactics to instill a sense of urgency into potential customers. The homepage has an apparent order deadline that urges users to "please have [their] orders in by then!" Despite this messaging, the deadline has never been enforced and the date continues to be updated to the end of the current month.<ref name="homepage">https://www.modelfkeyboards.com</ref>

While Model F Labs has stated that production will eventually cease for it's keyboard offerings, it has offered no specific deadline. All the products sold on the website are available until stock runs out.

===Premature paint wear===
[[File:Model f labs wear.jpg|thumb|Finish wear on a Model F Labs F62 keyboard. This example apparently occurred after roughly 9-months of use.<ref name="wear">https://deskthority.net/viewtopic.php?p=521981#p521981</ref>]]
Model F Labs specifies in it's [[terms of service]] (ToS) that all buyers agree to accept cosmetic defects on their products, and that finishes on it's cases are expected to wear with use.<ref name="ToS">https://www.modelfkeyboards.com/terms-and-conditions/</ref>

However, Model F Labs does not specify in the ToS a timeline for when such wear might reasonably occur. Several users on Deskthority have reported that the powder coated finish on their F64 and F77 keyboards wore down within the span of a few months, exposing the bare zinc casing.<ref>https://deskthority.net/viewtopic.php?p=521878#p521878</ref><ref name="wear"></ref> Users agreed this was an unacceptable timeline for expected wear and called into question the company's QA, especially considering that Model F Labs advertises their keyboards as "Built to Last for Decades, Not Years" on their website's homepage.

Strandberg was criticized for his response to these cases; standing by the ToS and stating the wear was still normal.<ref>https://deskthority.net/viewtopic.php?p=521991#p521991</ref><ref>https://deskthority.net/viewtopic.php?p=522034#p522034</ref> He has offered full case replacements in some select instances, but this appears to have been done as a result of Deskthority member backlash rather than intention to change Model F Labs' future policy.<ref>https://deskthority.net/viewtopic.php?p=522038#p522038</ref>

===Shipping damages===
Several users have reported shipping damage to their new Model F Labs keyboards.<ref>https://www.youtube.com/watch?v=iLFCkgG1tUI</ref><ref>https://deskthority.net/viewtopic.php?p=521308#p521308</ref><ref>https://deskthority.net/viewtopic.php?p=521407#p521407</ref> They have called into question the adequacy of Model F Labs packaging, typically utilizing a tab locking box with two foam endcaps that secure the keyboard in place. The keys are not installed in the keyboard, leaving the barrels and springs exposed. Any additional loose components such as keycaps and replacement parts are placed in unsecured bags on top of the exposed springs. The movement of these unsecured bags or movement of keyboard may result in damage to the case, broken keycaps, bent springs, and damage to other components.

Model F Labs will generally replace components damaged during shipping upon user request. Strandberg has also acknowledged these issues and stated that additional tape will be applied to the boxes and more components will be packed behind the keyboard in the future.<ref>https://deskthority.net/viewtopic.php?p=521310#p521310</ref> However he didn't specify if those bags remaining on top of the springs would be secured to prevent movement. It is also unclear if any damage to the keyboard finish resulting from shipping will be treated in the same manner as long term wear under the ToS.

===Alleged misuse of internet forums===
Model F Labs has grown into a company that has amassed thousands of orders and millions of dollars worth of sales according to the company's homepage.<ref name="homepage"></ref> However, it still continues to act as a small scale group buy despite engaging in conduct more aligned with that of a profit seeking business. Part of this conduct has been Model F Labs has refusal to divulge certain production information about it's products to users, despite taking user contributions to help develop them.<ref>https://deskthority.net/viewtopic.php?p=521855#p521855</ref> Strandberg has also been accused of hijacking other user's threads to promote Model F Labs products.

This has caused controversy amongst some Deskthority forum members as keyboard manufacturers are supposed to conduct product promotion and support in different sub-forums, yet Strandberg has continued to utilize the group buy sub-forum despite acting on behalf of a business.<ref>https://deskthority.net/viewtopic.php?p=521864#p521864</ref> Deskthority members have since asked for moderators to move Model F Labs' product discussion threads to a sub-forum specifically for keyboard manufacturers. As of February 20, 2025, this has not happened.

Strandberg has at one point offered to buy Deskthority and asked users if they would be willing to help fund his purchase of the platform.<ref>https://www.facebook.com/share/p/15xhzF92qc/</ref> This was lambasted by forum members as they viewed a potential takeover by Strandberg would lead to criticism of Model F Labs on Deskthority being silenced, and continued promotion of the company at the expense of other member created projects to run unabated.
[[File:Model f labs warranty.jpg|thumb|Warranty flyer for a Model F Labs keyboard. The warranty information on this sheet is normally only available my mail-in request as stated in the ToS, or upon arrival of a purchased product.]]

===Apparent failure to meet EU standards===
While not confirmed by any legal firm/case, Deskthority members have observed that Model F Labs' policies may not be meeting EU guidelines regarding the sale of "custom" or "made-to-order" products by companies despite Model F Labs shipping it's products to customers in the EU.<ref>https://deskthority.net/viewtopic.php?p=521939#p521939</ref>

Per the guidelines outlined by the EU, companies selling to Europe - regardless of location, shall obey the European law which says that any product sold online in Europe can be returned within 15 days and has a guarantee lasting 2 years. If a company is selling new products with defects, it must clearly disclose the defects to the consumer before the sale. This includes informing the consumer about the nature of the defects and how they might affect the product’s performance or appearance. These rules apply to all new products, but "custom" and "made-to-order" products are not exempt from these guidelines.<ref>https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm</ref><ref>https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32011L0083</ref>

The disclosure of potential cosmetic defects is buried in Model F Labs' ToS.<ref name="ToS"></ref> As such, it is likely not considered clearly visible to the user while they are in the process of making a purchase. Model F Labs' no returns policy and limited warranty also do not meet the 15-day return window and 2-year warranty that the EU requires. The warranty terms are also not made clear upfront and only known to the user after receiving their keyboard, or by mail-in request as outlined in the ToS. The products sold by Model F Labs also lack a CE mark.

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

File:Model f labs wear.jpg

2025-02-20T22:16:51Z

Jparks2112:

model f labs wear

File:Model f labs warranty.jpg

2025-02-20T22:12:15Z

Jparks2112:

Model F Labs

2025-02-20T22:11:30Z

Jparks2112: Created page. Sources need to be broadened/improved, honestly. But since this is a relatively niche company and most of it's communication is done on the Deskthority forum, most sources are compiled from there.

{{StubNotice}}
{{clear}}
{{InfoboxCompany
| Name = {{PAGENAME}}
| Type = Private
| Founded = 2015
| Industry = Technology
| Official Website = https://www.modelfkeyboards.com
| Logo = Model_f_labs.png
}}

'''Model F Labs LLC''' is an American technology company that specializes in mechanical keyboards and related products. It was founded in 2015 by Joe Strandberg (aka. Ellipse) as a crowdfunded group buy on the Deskthority keyboard enthusiast forum with the purpose of creating reproductions of discontinued [[IBM]] keyboards. Strandberg acts as the company's primary representative and point of contact.<ref>https://www.modelfkeyboards.com/about/</ref> Model F Labs uses Deskthority as one of their main platforms for announcements and product support.<ref>https://deskthority.net/viewtopic.php?t=11046</ref>

==Controversies==
===Usage of dark patterns===
Model F Labs' website makes use of [[FOMO]] tactics to instill a sense of urgency into potential customers. The homepage has an apparent order deadline that urges users to "please have [their] orders in by then!" Despite this messaging, the deadline has never been enforced and the date continues to be updated to the end of the current month.<ref name="homepage">https://www.modelfkeyboards.com</ref>

While Model F Labs has stated that production will eventually cease for it's keyboard offerings, it has offered no specific deadline. All the products sold on the website are available until stock runs out.

===Premature paint wear===
Model F Labs specifies in it's [[terms of service]] (ToS) that all buyers agree to accept cosmetic defects on their products, and that finishes on it's cases are expected to wear with use.<ref name="ToS">https://www.modelfkeyboards.com/terms-and-conditions/</ref>

However, Model F Labs does not specify in the ToS a timeline for when such wear might reasonably occur. Several users on Deskthority have reported that the powder coated finish on their F64 and F77 keyboards wore down within the span of a few months, exposing the bare zinc casing.<ref>https://deskthority.net/viewtopic.php?p=521878#p521878</ref><ref>https://deskthority.net/viewtopic.php?p=521981#p521981</ref> Users agreed this was an unacceptable timeline for expected wear and called into question the company's QA, especially considering that Model F Labs advertises their keyboards as "Built to Last for Decades, Not Years" on their website's homepage.

Strandberg was criticized for his response to these cases; standing by the ToS and stating the wear was still normal.<ref>https://deskthority.net/viewtopic.php?p=521991#p521991</ref><ref>https://deskthority.net/viewtopic.php?p=522034#p522034</ref> He has offered full case replacements in some select instances, but this appears to have been done as a result of Deskthority member backlash rather than intention to change Model F Labs' future policy.<ref>https://deskthority.net/viewtopic.php?p=522038#p522038</ref>

===Shipping damages===
Several users have reported shipping damage to their new Model F Labs keyboards.<ref>https://www.youtube.com/watch?v=iLFCkgG1tUI</ref><ref>https://deskthority.net/viewtopic.php?p=521308#p521308</ref><ref>https://deskthority.net/viewtopic.php?p=521407#p521407</ref> They have called into question the adequacy of Model F Labs packaging, typically utilizing a tab locking box with two foam endcaps that secure the keyboard in place. The keys are not installed in the keyboard, leaving the barrels and springs exposed. Any additional loose components such as keycaps and replacement parts are placed in unsecured bags on top of the exposed springs. The movement of these unsecured bags or movement of keyboard may result in damage to the case, broken keycaps, bent springs, and damage to other components.

Model F Labs will generally replace components damaged during shipping upon user request. Strandberg has also acknowledged these issues and stated that additional tape will be applied to the boxes and more components will be packed behind the keyboard in the future.<ref>https://deskthority.net/viewtopic.php?p=521310#p521310</ref> However he didn't specify if those bags remaining on top of the springs would be secured to prevent movement. It is also unclear if any damage to the keyboard finish resulting from shipping will be treated in the same manner as long term wear under the ToS.

===Alleged misuse of internet forums===
Model F Labs has grown into a company that has amassed thousands of orders and millions of dollars worth of sales according to the company's homepage.<ref name="homepage"></ref> However, it still continues to act as a small scale group buy despite engaging in conduct more aligned with that of a profit seeking business. Part of this conduct has been Model F Labs has refusal to divulge certain production information about it's products to users, despite taking user contributions to help develop them.<ref>https://deskthority.net/viewtopic.php?p=521855#p521855</ref> Strandberg has also been accused of hijacking other user's threads to promote Model F Labs products.

This has caused controversy amongst some Deskthority forum members as keyboard manufacturers are supposed to conduct product promotion and support in different sub-forums, yet Strandberg has continued to utilize the group buy sub-forum despite acting on behalf of a business.<ref>https://deskthority.net/viewtopic.php?p=521864#p521864</ref> Deskthority members have since asked for moderators to move Model F Labs' product discussion threads to a sub-forum specifically for keyboard manufacturers. As of February 20, 2025, this has not happened.

Strandberg has at one point offered to buy Deskthority and asked users if they would be willing to help fund his purchase of the platform.<ref>https://www.facebook.com/share/p/15xhzF92qc/</ref> This was lambasted by forum members as they viewed a potential takeover by Strandberg would lead to criticism of Model F Labs on Deskthority being silenced, and continued promotion of the company at the expense of other member created projects to run unabated.

===Apparent failure to meet EU standards===
While not confirmed by any legal firm/case, Deskthority members have observed that Model F Labs' policies may not be meeting EU guidelines regarding the sale of "custom" or "made-to-order" products by companies despite Model F Labs shipping it's products to customers in the EU.<ref>https://deskthority.net/viewtopic.php?p=521939#p521939</ref>

Per the guidelines outlined by the EU, companies selling to Europe - regardless of location, shall obey the European law which says that any product sold online in Europe can be returned within 15 days and has a guarantee lasting 2 years. If a company is selling new products with defects, it must clearly disclose the defects to the consumer before the sale. This includes informing the consumer about the nature of the defects and how they might affect the product’s performance or appearance. These rules apply to all new products, but "custom" and "made-to-order" products are not exempt from these guidelines.<ref>https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm</ref><ref>https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32011L0083</ref>

The disclosure of potential cosmetic defects is buried in Model F Labs' ToS.<ref name="ToS"></ref> As such, it is likely not considered clearly visible to the user while they are in the process of making a purchase. Model F Labs' no returns policy and limited warranty also do not meet the 15-day return window and 2-year warranty that the EU requires. The warranty terms are also not made clear upfront and only known to the user after receiving their keyboard, or by mail-in request as outlined in the ToS. The products sold by Model F Labs also lack a CE mark.

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Humane Inc.

2025-02-20T20:19:22Z

Jparks2112: Created page with "{{StubNotice}} {{clear}} {{InfoboxCompany | Name = {{PAGENAME}} | Type = Subsidiary | Founded = 2018 | Industry = Technology | Official Website = https://humane.com/media/humane-hp | Logo = Humane Logo, Horizontal.png }} '''Humane Inc.''' is an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the Ai Pin, which started shipping in April 2024 but received poor reviews. In February 2025, it wa..."

{{StubNotice}}
{{clear}}
{{InfoboxCompany
| Name = {{PAGENAME}}
| Type = Subsidiary
| Founded = 2018
| Industry = Technology
| Official Website = https://humane.com/media/humane-hp
| Logo = Humane Logo, Horizontal.png
}}

'''Humane Inc.''' is an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the Ai Pin, which started shipping in April 2024 but received poor reviews. In February 2025, it was announced that [[HP]] would acquire most of Humane Inc. and that support for the Ai Pin would be wound down.

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==Consumer impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
* User Freedom
* User Privacy
* Business Model
* Market Control}}

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==Incidents==
{{Placeholder box|If the company page is short enough and/or the incident is not deserving of it own page, add incidents below in sub-sections (including the points outlined in [[Consumer_Action_Taskforce:Sample/Incident/Help]]) and delete the list after this box.

If the company has various incidents listed and/or this page is getting too long, do not add sub-sections, and instead complete the list after this box.}}
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
*[[Example incident one]] (date): Short summary of the incident (could be the same as the summary preceding the article).
*[[Example incident two]] (date):

==Products==
{{Placeholder box|This is a list of the company's product lines with articles on this wiki.
* [[Example product line one]] (release date): Short summary of the product's incidents.
* [[Example product line two]] (release date):}}

==See also==
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

File:Humane logo.png

2025-02-20T19:46:53Z

Jparks2112:

File:Model f labs.png

2025-02-20T03:03:29Z

Jparks2112: