Consumer Rights Wiki - User contributions [en]

Apple Self Service Repair

2025-09-05T10:27:55Z

Nescap: Archived links and more language improvements

{{WIP}}
{{CompanyCargo
| Founded=2022-04-27
| Industry=Electronics
| ParentCompany=Apple
| Website=https://selfservicerepair.com/
| Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}

'''Apple Self Service Repair''' is a service offered by [[Apple]] that provides repair manuals, genuine Apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2021-11-17 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |archive-url=https://web.archive.org/web/20250905101945/https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |archive-date=2025-09-05 |access-date=2025-09-05 |website=Apple Newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2022-04-27 |title=Apple Self Service Repair Becomes Available |url=https://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |archive-url=https://web.archive.org/web/20250905102315/https://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |archive-date=2025-09-05 |access-date=2025-09-05 |website=Apple Newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2022-12-06 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |archive-url=https://web.archive.org/web/20250905102457/https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |archive-date=2025-09-05 |access-date=2025-09-05 |website=Apple Newsroom}}</ref>

==Consumer-impact summary==
While the program empowers customers to repair their own devices, it falls short in several crucial areas.

===User Freedom===
While Apple’s self‑service repair program nominally expands repair options, it still limits which components can be serviced by end users. Certain parts remain unavailable, preserving a barrier to full DIY repair.

Certain parts cannot be purchased separately (e.g., keyboards can only be purchased with a top case). Leading to higher prices for the end user and waste.

Performing a repair outside Apple‑approved channels can also void warranty coverage, discouraging users from exercising the option.

===User Privacy===
Ordering parts through the Self Service Repair parts store requires the serial number of the device, undermining the privacy of the end customer by tying a repair request to a piece of personally identifiable hardware information.

Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics for Self Service Repair]" step after the repair.

===Business Model===
By selling parts, Apple moves part of its repair revenue from service center labor to component sales.

===Market Control===
Apple retains exclusive control over the distribution of genuine parts, limiting competition from independent refurbishers or third‑party manufacturers.

The SSR program appears, in part, to pre‑empt stricter right‑to‑repair legislation. By offering a “controlled” version of repair, Apple can argue compliance while maintaining leverage over how repairs are performed.

==See also==

* https://support.apple.com/self-service-repair
* [https://hn.algolia.com/?q=Apple+Self+Service+Repair Relevant discussions on Hacker News]

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T10:14:09Z

Nescap: fixed link

{{WIP}}
{{CompanyCargo
| Founded=2022-04-27
| Industry=Electronics
| ParentCompany=Apple
| Website=https://selfservicerepair.com/
| Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}

'''Apple Self Service Repair''' is a service offered by [[Apple]] that provides repair manuals, genuine Apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |website=Apple Newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Becomes Available |url=https://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |website=Apple Newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |website=Apple Newsroom}}</ref>

==Consumer-impact summary==
While the program empowers customers to repair their own devices, it falls short in several crucial areas.

===User Freedom===
While Apple’s self‑service repair program nominally expands repair options, it still limits which components can be serviced by end users. Certain parts remain unavailable, preserving a barrier to full DIY repair.

Certain parts cannot be purchased separately (e.g., keyboards can only be purchased with a top case). Leading to higher prices for the end user and waste.

Performing a repair outside Apple‑approved channels can also void warranty coverage, discouraging users from exercising the option.

===User Privacy===
Ordering parts trough the Self Service Repair parts store requires the serial number of the device, undermining the privacy of the end customer by tying a repair request to a piece of personally identifiable hardware information.

Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics for Self Service Repair]" step after the repair.

===Business Model===
By selling parts, Apple moves part of its repair revenue from service‑center labor to component sales.

===Market Control===
Apple retains exclusive control over the distribution of genuine parts, limiting competition from independent refurbishers or third‑party manufacturers.

The SSR program appears, in part, to pre‑empt stricter right‑to‑repair legislation. By offering a “controlled” version of repair, Apple can argue compliance while maintaining leverage over how repairs are performed.

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T10:13:07Z

Nescap: Small language and structure improvements

{{WIP}}
{{CompanyCargo
| Founded=2022-04-27
| Industry=Electronics
| ParentCompany=Apple
| Website=https://selfservicerepair.com/
| Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}

'''Apple Self Service Repair''' is a service offered by [[Apple]] that provides repair manuals, genuine Apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |website=Apple Newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Becomes Available |url=hhttps://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |website=Apple Newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |website=Apple Newsroom}}</ref>

==Consumer-impact summary==
While the program empowers customers to repair their own devices, it falls short in several crucial areas.

===User Freedom===
While Apple’s self‑service repair program nominally expands repair options, it still limits which components can be serviced by end users. Certain parts remain unavailable, preserving a barrier to full DIY repair.

Certain parts cannot be purchased separately (e.g., keyboards can only be purchased with a top case). Leading to higher prices for the end user and waste.

Performing a repair outside Apple‑approved channels can also void warranty coverage, discouraging users from exercising the option.

===User Privacy===
Ordering parts trough the Self Service Repair parts store requires the serial number of the device, undermining the privacy of the end customer by tying a repair request to a piece of personally identifiable hardware information.

Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics for Self Service Repair]" step after the repair.

===Business Model===
By selling parts, Apple moves part of its repair revenue from service‑center labor to component sales.

===Market Control===
Apple retains exclusive control over the distribution of genuine parts, limiting competition from independent refurbishers or third‑party manufacturers.

The SSR program appears, in part, to pre‑empt stricter right‑to‑repair legislation. By offering a “controlled” version of repair, Apple can argue compliance while maintaining leverage over how repairs are performed.

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T09:47:22Z

Nescap: Removed unnecessary sections

{{WIP}}
{{CompanyCargo
| Founded=2022-04-27
| Industry=Electronics
| ParentCompany=Apple
| Website=https://selfservicerepair.com/
| Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}

'''Apple Self Service Repair''' is a service offered by [[Apple]], that provides repair manuals, genuine apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |website=Apple Newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Becomes Available |url=hhttps://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |website=Apple Newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |website=Apple Newsroom}}</ref>

==Consumer-impact summary==
While the program empowers customers to repair their own devices, it falls short in several crucial areas.

===User Freedom===
While Apple’s self‑service repair program nominally expands repair options, it still limits which components can be serviced by end‑users. Certain parts remain unavailable, preserving a barrier to full DIY repair.

Certain parts cannot be purchased separately (ex: keyboards can only be purchased with a top case). Leading to higher prices for the end-user and waste.

Performing a repair outside Apple‑approved channels can also void warranty coverage, discouraging users from exercising the option.

===User Privacy===

*Ordering parts requires the serial number of the devices to be repaired
*Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics]" step after the repair

===Business Model===
By selling parts, Apple moves part of its repair revenue from service‑center labor to component sales.

===Market Control===
Apple retains exclusive control over the distribution of genuine parts, limiting competition from independent refurbishers or third‑party manufacturers.

The SSR program appears, in part, to pre‑empt stricter right‑to‑repair legislation. By offering a “controlled” version of repair, Apple can argue compliance while maintaining leverage over how repairs are performed.

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T09:42:50Z

Nescap: language improvements

{{WIP}}
{{CompanyCargo
| Founded=2022-04-27
| Industry=Electronics
| ParentCompany=Apple
| Website=https://selfservicerepair.com/
| Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}

'''Apple Self Service Repair''' is a service offered by [[Apple]], that provides repair manuals, genuine apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |website=Apple Newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Becomes Available |url=hhttps://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |website=Apple Newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |website=Apple Newsroom}}</ref>

==Consumer-impact summary==
While the program empowers customers to repair their own devices, it falls short in several crucial areas.

===User Freedom===
While Apple’s self‑service repair program nominally expands repair options, it still limits which components can be serviced by end‑users. Certain parts remain unavailable, preserving a barrier to full DIY repair.

Certain parts cannot be purchased separately (ex: keyboards can only be purchased with a top case). Leading to higher prices for the end-user and waste.

Performing a repair outside Apple‑approved channels can also void warranty coverage, discouraging users from exercising the option.

===User Privacy===

*Ordering parts requires the serial number of the devices to be repaired
*Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics]" step after the repair

===Business Model===
By selling parts, Apple moves part of its repair revenue from service‑center labor to component sales.

===Market Control===
Apple retains exclusive control over the distribution of genuine parts, limiting competition from independent refurbishers or third‑party manufacturers.

The SSR program appears, in part, to pre‑empt stricter right‑to‑repair legislation. By offering a “controlled” version of repair, Apple can argue compliance while maintaining leverage over how repairs are performed.

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T09:03:21Z

Nescap: added references and improved introduction

{{WIP}}
{{CompanyCargo
| Founded=2022-04-27
| Industry=Electronics
| ParentCompany=Apple
| Website=https://selfservicerepair.com/
| Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}

'''Apple Self Service Repair''' is a service offered by [[Apple]], that provides repair manuals, genuine apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |website=www.apple.com/newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Becomes Available |url=hhttps://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |website=www.apple.com/newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2025-09-05 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |website=www.apple.com/newsroom}}</ref>

==Consumer-impact summary==
While the program empowers customers to repair their own devices, it falls short in several crucial areas.

=== User Freedom ===
While Apple’s self‑service repair program nominally expands repair options, it still limits which components can be serviced by end‑users. Certain parts remain unavailable, preserving a barrier to full DIY repair.

Performing a repair outside Apple‑approved channels can also void warranty coverage, discouraging users from exercising the option.

=== User Privacy ===

* Ordering parts requires the serial number of the devices to be repaired
* Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics]" step after the repair

=== Business Model ===
By selling parts, Apple moves part of its repair revenue from service‑center labor to component sales. This can reduce margins on high‑value labor while still controlling pricing through OEM‑only parts

=== Market Control ===
Apple retains exclusive control over the distribution of genuine parts, limiting competition from independent refurbishers or third‑party manufacturers.

The SSR program appears, in part, to pre‑empt stricter right‑to‑repair legislation. By offering a “controlled” version of repair, Apple can argue compliance while maintaining leverage over how repairs are performed.

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T07:36:59Z

Nescap: WIP Apple Self Service Repair

Apple Self Service Repair

2025-09-05T06:41:52Z

Nescap: Basic description

{{CompanyCargo
|Founded=2022-04-27
|Industry=Electronics
|ParentCompany=Apple
|Website=https://support.apple.com/self-service-repair
|Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}'''Apple Self Service Repair''' is a service offered by [[Apple]], that provides repair manuals, genuine apple parts and tools for consumers to repair apple devices.

Self repairs are not covered under warranty, but are a good option for older apple devices that need repair.

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Apple Self Service Repair

2025-09-05T06:28:39Z

Nescap: Created page for Apple Self Service Repair

{{CompanyCargo
|Founded=2022-04-27
|Industry=Electronics
|ParentCompany=Apple
|Website=https://support.apple.com/self-service-repair
|Description=Apple Self Service Repair lets owners order genuine apple parts and tools to fix their apple devices themselves.
}}
{{Ph-C-Int}}

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Main Page/Portals

2025-08-18T10:29:25Z

Nescap: removed text-shadow for legibility

<ul style="text-align:center; margin-left:0; display: flex; flex-wrap: wrap; justify-content: center; gap: 12px;">
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Apple

2025-02-24T10:14:03Z

Nescap: shift to a more neutral tone

{{Under_Development|stage=Writing|date=24.02.2025}}
{{InfoboxCompany
| Name = Apple
| Type = Public
| Founded = 1976
| Industry = Electronics
| Official Website = https://apple.com/
| Logo = Apple logo black.png
}}

[[wikipedia:Apple_Inc.|'''Apple''']] is an American technology company that was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne. It is best known for its consumer electronics, software, and services.

Apple's current product lineup includes hardware such as the iPhone, iPad, Apple Watch, Mac, and Apple TV; operating systems such as iOS, iPadOS, and macOS; and various software and services including Apple Pay, iCloud, and multimedia streaming services like Apple Music and Apple TV+.

==Repairability of Apple products in the 2000's==
Since the 2000s, Apple has focused on reducing the weight of its products as technology has advanced and become increasingly complex. This shift has contributed to challenges in repairing and upgrading their devices. The introduction of the iPhone marked a significant milestone in the evolution of consumer electronic devices, leading to its widespread popularity.
==Hardware design issues in the 2010's==
Apple had numerous hardware design issues in the 2010's, often poorly acknowledged by the company, often charging exorbitant amounts for repair.

* [https://9to5mac.com/2014/10/28/apple-class-action-lawsuit-2011-macbook-pro-gpu-graphics-issues/ High-cost GPU failures on early 2010's MacBooks]
* the 2016-'17 MacBook Pro's screen cable [https://www.theverge.com/2019/3/5/18251264/macbook-pro-2018-flexgate-fix-display-cable-2mm-longer skimping scandal]
* [https://www.theverge.com/2020/5/4/21246223/macbook-keyboard-butterfly-magic-pro-apple-design 2016-2019 MacBooks butterfly keyboards]
* the 2019 16-inch MacBook Pro's [https://macperformanceguide.com/blog/2020/20200403_1024-MacBookPro2019-repairs.html SSD failures]

==Recent attempts to do better==
Recently, Apple has made efforts to improve its products, though some observers feel that its pro-consumer practices still do not match those of certain other manufacturers. This shift is thought by some to be influenced by [https://www.theguardian.com/technology/2022/oct/26/iphone-usb-c-lightning-connectors-apple-eu-rules evolving legislation].

This includes:

*Opening an online [https://support.apple.com/self-service-repair Self Service Repair] parts store.
*Making the [https://www.ifixit.com/News/64865/iphone-14-teardown back glass of iPhones removable] starting from iPhone 14.
*Allowing alternative app stores in an update to iOS 17, in compliance with new [https://support.apple.com/en-us/117767#:~:text=Contact%20Apple%20Support-,Installing%20apps%20through%20alternative%20app%20distribution%20in%20the%20European%20Union,with%20iPadOS%2018%20or%20later. EU legislation].
*[https://support.apple.com/en-us/120579 Calibration tools] for newly installed used parts in iOS 18, which sometimes work.
*[https://www.ifixit.com/News/104302/all-hail-the-return-of-upgradeable-storage-mac-mini-2024-teardown An upgradeable, swappable SSD in the 2024 Mac Mini] - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.
*A battery removable with just a 9V battery in the 2024 [https://support.apple.com/en-us/120671 iPhone 16] and [https://support.apple.com/en-us/120671 iPhone 16 Plus].

==Operating system downgrades==
It is not possible to upgrade or downgrade an iPhone, iPad, Apple TV, etc. to an Operating System (OS) version other than the absolute latest. On Macs with T2 chip or Apple Silicon, the user can select from three modes of secure boot:<ref>https://support.apple.com/102522</ref>

*No security: Allow any OS to run (same as turning off secure boot on a PC).
*Medium security: Allow any OS that is signed with a secure boot certificate (default, same as turning on secure boot on a PC).
*Full security: Only allow the latest version of macOS, do not allow any other OS.

iOS devices only support full security mode. The device checks for a cryptographic "[https://theapplewiki.com/wiki/APTicket ticket]," which are tied to the OS version and CPU serial number. These are provided by a server, which only provides them for the latest version (with very specific exceptions). The device refuses to boot if the ticket does not match. [https://theapplewiki.com/wiki/Firmware_downgrading Workarounds] exist, but with major caveats that are not viable for most users.<ref>https://en.wikipedia.org/wiki/SHSH_blob</ref>

====Class Action====
Apple was the defendant of a class-action lawsuit with claims dating back to 2017 where users noticed their phones were being artificially slowed down. Apple agreed to settle the lawsuit for up to 500 million.<ref>CNET Article: https://www.cnet.com/tech/mobile/apple-starts-sending-out-iphone-batterygate-settlement-payments-what-to-know/</ref> Apple claimed that this change was to benefit users who have old failing batteries, and that it wasn't for planned obsolescence. They later published software updates and an article explaining how users can opt out of this new "performance management" mode.<ref>Apple battery performance management https://support.apple.com/en-us/101575</ref>

Once a new OS version is installed, there is no opportunity to go back. This also restricts the user's choice to jailbreak the device, as the latest version naturally has patches for the latest jailbreak exploits. App developers also require access to earlier iOS versions to test that their app works correctly. The alternative, Xcode's iOS Simulator, is not a complete replacement for real hardware, as it does not have all features of a physical device.<ref>https://contextqa.com/test-on-ios-emulators-simulators/</ref> Instead, app developers are forced to purchase several test devices, and remember to ''never'' allow them to update.
==Parts availability==
Many parts are not available directly from Apple. Those that are available directly from Apple may be more expensive than paying Apple to repair your device. Parts available to certified repair centers are extremely limited. Apple does not stock current generation iPad parts within GSX (See Certified Repair Centers). A limited selection of iPad parts are available from iFixit, however this can exclude some flex PCBs necessary for repairing headphone jacks.

==Diagnostic software availability==
Calibration software for some Apple devices has only recently become available to end users. End user calibration tools have only become accessible in iOS 18. Similar calibration tools have been available to Certified Repair Centers, but are generally limited as many parts are serialized ie; lid sensors on Mac Books.

==Certified repair centers==
Certified Repair Centers have some limited access to Apple's proprietary backend (GSX2). GSX contains many tools necessary to repair devices such as; diagnostic tools, calibration tools, parts catalog, and device repair history. GSX is only accessible to repair centers Apple deems certified. GSX does not stock parts for iPads. It does not allow the calibration of parts such as lid sensors for a device, if that device does not have an open repair and purchased parts. The new iOS 18 calibration tool is very similar to Apple's ASU (GSX's diagnostic/calibration tool) Some videos of GSX can be found online. See: https://www.youtube.com/watch?v=wy8bS1AgxcY

==References==
{{reflist}}

[[Category:Computer companies]]
[[Category:Electronics companies]]
[[Category:Mobile phone manufacturers]]
[[Category:Retail companies]]
[[Category:Technology companies]]
[[Category:Apple]]

Template:ConsumerImpactSection

2025-02-07T16:33:09Z

Nescap: fixed background color to work with dark mode

<includeonly><div style="display : flex; flex-direction : column; width : 100%;">
== Overview of consumer impact ==

<div style="display : flex; flex-direction : row; justify-content : space-around; width : 98%; align-items : flex-start; margin:auto;gap:2em; flex-wrap:wrap;">

<div style="border:0.2em solid;border-color:rgba(0, 0, 0,0.5); border-radius: 0.3em; max-width:32%;min-width:25em;">
<div style="font-size:1.25em; font-weight: 500;padding-top:0.2em;padding-bottom:0.2em;text-align:center;background-color:var(--background-color-interactive-subtle,#f8f9fa)">Privacy</div>
<hr>
<div style="padding:0.4em;">
{{{privacy subsection}}}
</div>
</div>

<div style="border:0.2em solid;border-color:rgba(0, 0, 0,0.5); border-radius: 0.3em; max-width:32%;min-width:25em;">
<div style="font-size:1.25em; font-weight: 500;padding-top:0.2em;padding-bottom:0.2em;text-align:center;background-color:var(--background-color-interactive-subtle,#f8f9fa)">Freedom</div>
<hr>
<div style="padding:0.4em;">
{{{freedom subsection}}}
</div>
</div>
</div>
</div></includeonly>

<noinclude>
== Usage ==
To add this section add the following template to your artilcle filling in the corresponding sections
<pre>
<nowiki>
{{ConsumerImpactSection
| privacy subsection =
| freedom subsection =
}}
</nowiki>
</pre>

[[Category:Styling templates]]

{{ConsumerImpactSection
|privacy subsection=
* This is intended to be a summary of everything relevant to a consumer's privacy
* It will mostly contain things about the Privacy Policy
* It may also include relevant Terms of Service or other agreements that impact privacy
* It may also briefly reference a previous privacy incident
* This and the following summary sections should be bulleted
* Additionally: It is recommended to use [[Template:HoverImportant]] in bullets containing particularly egregious or non-industry-standard practices, like so:
{{Template:HoverImportant}} Retains data for up to 20 years after account closure<sup>[[#References| [1]]]</sup>
|freedom subsection=
* This is intended to be a summary of the company's track record of transparency
* It will mainly reference instances where the company isn't directly clear or honest
* It may also briefly reference a previous incident where the company chose to restrict user freedom
}}

<templatedata>
{
"params": {
"privacy subsection": {
"description": "The summary of the practices impacting consumer privacy"
},
"freedom subsection": {
"description": "The summary of the practices impacting consumer freedom"
}
},
"description": "This is a preformated section to be used in company/product articles"
}
</templatedata></noinclude>

Template:Box

2025-02-07T16:21:24Z

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<includeonly>
{| class="wikitable"
|-
|style="background: var(--background-color-interactive-subtle,#f8f9fa);" |{{{1|}}}
|}
</includeonly>

<noinclude>

== Usage ==

Add this to the source editor
<pre>
<nowiki>
{{Box|Example of text in a box}}
</nowiki>
</pre>
to create a box with around the text like this: {{Box|Example of text in a box}}
[[Category:Styling templates]]
== Template Data ==

<templatedata>
{
"params": {
"1": {
"description": "Text to put in the box",
"type": "string",
"required": true
}
},
"paramOrder": [
"1"
],
"description": "Create a box containing text"
}
</templatedata>
</noinclude>

Template:Alert

2025-02-07T16:17:10Z

Nescap: fixed the background color to work with dark mode

<div class="notification-alert" style="displey:flex;width:fit-content;min-width:300px;background-color: var(--background-color-interactive-subtle,#f0f8ff); border: 0.2rem solid #a3c1ff; padding: 0.5rem 0; margin: 10px 0;">
<div class="alert-box-header" style="font-size:1rem;text-align:center;">
<span style="margin-right:8px;">🔔</span> ''' Notice'''
</div>
<div class="alert-box-body" style="background-color: background-color: var(--background-color-interactive-subtle, #f6f6f6);padding:1rem 1rem">
{{{message}}}
</div>
</div>

<noinclude>
== Usage ==
Use this template to display important alert messages to readers.

<pre>
{{Alert|Your alert message here}}
</pre>

[[Category:Alert templates]]
<templatedata>
{
"params": {
"message": {
"description": "Your notice message",
"type": "string",
"required": true
}
}
}
</templatedata></noinclude>

Apple

2025-02-07T16:12:52Z

Nescap: added forgotten word

{{Under_Development}}
{{InfoboxCompany
| Name = Apple
| Type = Public
| Founded = 1976
| Industry = Electronics
| Official Website = https://apple.com/
| Logo = Apple logo black.png
}}
[[wikipedia:Apple_Inc.|'''Apple''']] is a company that was founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne. There was always a bit of a head in the clouds approach from Apple to designing things, but it seemed to work well until about the 2000's. Suddenly, there was an obsession with cutting excess weight, probably sparked about the time of the iPod, at the cost of repairability and upgradeability. Of course, the iPhone's launch would wind up staging the path of crafting the most popular consumer electronic device in the world, and smartphones now have become one of the most controversial topics to the right to repair community. That is normally expected to be designed with little regard to ease of independent repair. <sup>Sources?</sup>
==2010's==
Apple had numerous design failings in the 2010's, and these were often brushed under the rug, and people experiencing such an issue would be normally charged exorbitant amounts for repair. [https://9to5mac.com/2014/10/28/apple-class-action-lawsuit-2011-macbook-pro-gpu-graphics-issues/ High-cost GPU failures on early 2010's MacBooks], the 2016-'17 MacBook Pro's screen cable [https://www.theverge.com/2019/3/5/18251264/macbook-pro-2018-flexgate-fix-display-cable-2mm-longer skimping scandal], [https://www.theverge.com/2020/5/4/21246223/macbook-keyboard-butterfly-magic-pro-apple-design 2016-2019 MacBooks butterfly keyboards], the 2019 16-inch MacBook Pro's [https://macperformanceguide.com/blog/2020/20200403_1024-MacBookPro2019-repairs.html SSD failures] and more are design flaws Apple have, as they have often, dodged accountability for and continue to do.<sup>Sources?</sup>

==Attempts to do better==
Apple have attempted recent changes to their products that have made them better, but [https://www.ifixit.com/News/106300/macbook-pro-m4-pro-teardown-new-model-same-repair-situation still not on par] with some [https://www.ifixit.com/repairability/laptop-repairability-scores#Laptop-Scores other manufacturers] for pro-consumer behavior. Many believe this to be driven by [https://www.theguardian.com/technology/2022/oct/26/iphone-usb-c-lightning-connectors-apple-eu-rules changing legislation]. This includes:

*Opening an online [https://support.apple.com/self-service-repair Self Service Repair] parts store.
*Making the [https://www.ifixit.com/News/64865/iphone-14-teardown back glass of iPhones removable] starting from iPhone 14.
*Allowing alternative app stores in an update to iOS 17, in compliance with new [https://support.apple.com/en-us/117767#:~:text=Contact%20Apple%20Support-,Installing%20apps%20through%20alternative%20app%20distribution%20in%20the%20European%20Union,with%20iPadOS%2018%20or%20later. EU legislation].
*[https://support.apple.com/en-us/120579 Calibration tools] for newly installed used parts in iOS 18, which sometimes work.
*[https://www.ifixit.com/News/104302/all-hail-the-return-of-upgradeable-storage-mac-mini-2024-teardown An upgradeable, swappable SSD in the 2024 Mac Mini] - albeit you cannot swap these units between M4 and M4 Pro units due to the internal casing's design being different without much good reason.
*A battery removable with just a 9V battery in the 2024 [https://support.apple.com/en-us/120671 iPhone 16] and [https://support.apple.com/en-us/120671 iPhone 16 Plus].

==Operating system downgrades==
It is not possible to upgrade or downgrade an iPhone, iPad, Apple TV, etc. to an Operating System (OS) version other than the absolute latest. On Macs with T2 chip or Apple Silicon, the user can select from three modes of secure boot:<ref>https://support.apple.com/102522</ref>

*No security: Allow any OS to run (same as turning off secure boot on a PC).
*Medium security: Allow any OS that is signed with a secure boot certificate (default, same as turning on secure boot on a PC).
*Full security: Only allow the latest version of macOS, do not allow any other OS.

iOS devices only support full security mode. The device checks for a cryptographic "[https://theapplewiki.com/wiki/APTicket ticket]," which are tied to the OS version and CPU serial number. These are provided by a server, which only provides them for the latest version (with very specific exceptions). The device refuses to boot if the ticket does not match. [https://theapplewiki.com/wiki/Firmware_downgrading Workarounds] exist, but with major caveats that are not viable for most users.<ref>https://en.wikipedia.org/wiki/SHSH_blob</ref>

====Class Action====
Apple was the defendant of a class-action lawsuit with claims dating back to 2017 where users noticed their phones were being artificially slowed down. Apple agreed to settle the lawsuit for up to 500 million.<ref>CNET Article: https://www.cnet.com/tech/mobile/apple-starts-sending-out-iphone-batterygate-settlement-payments-what-to-know/</ref> Apple claimed that this change was to benefit users who have old failing batteries, and that it wasn't for planned obsolescence. They later published software updates and an article explaining how users can opt out of this new "performance management" mode.<ref>Apple battery performance management https://support.apple.com/en-us/101575</ref>

Once a new OS version is installed, there is no opportunity to go back. This also restricts the user's choice to jailbreak the device, as the latest version naturally has patches for the latest jailbreak exploits. App developers also require access to earlier iOS versions to test that their app works correctly. The alternative, Xcode's iOS Simulator, is not a complete replacement for real hardware, as it does not have all features of a physical device.<ref>https://contextqa.com/test-on-ios-emulators-simulators/</ref> Instead, app developers are forced to purchase several test devices, and remember to ''never'' allow them to update.
==Parts availability==
Many parts are not available directly from Apple. Those that are available directly from Apple may be more expensive than paying Apple to repair your device. Parts available to certified repair centers are extremely limited. Apple does not stock current generation iPad parts within GSX (See Certified Repair Centers). A limited selection of iPad parts are available from iFixit, however this can exclude some flex PCBs necessary for repairing headphone jacks.

==Diagnostic software availability==
Calibration software for some Apple devices has only recently become available to end users. End user calibration tools have only become accessible in iOS 18. Similar calibration tools have been available to Certified Repair Centers, but are generally limited as many parts are serialized ie; lid sensors on Mac Books.

==Certified repair centers==
Certified Repair Centers have some limited access to Apple's proprietary backend (GSX2). GSX contains many tools necessary to repair devices such as; diagnostic tools, calibration tools, parts catalog, and device repair history. GSX is only accessible to repair centers Apple deems certified. GSX does not stock parts for iPads. It does not allow the calibration of parts such as lid sensors for a device, if that device does not have an open repair and purchased parts. The new iOS 18 calibration tool is very similar to Apple's ASU (GSX's diagnostic/calibration tool) Some videos of GSX can be found online. See: https://www.youtube.com/watch?v=wy8bS1AgxcY

==References==
{{reflist}}

[[Category:Computer companies]]
[[Category:Electronics companies]]
[[Category:Mobile phone manufacturers]]
[[Category:Retail companies]]
[[Category:Technology companies]]
[[Category:Apple]]

Template:Under Development

2025-02-07T16:06:59Z

Nescap: fixed the background color to make it readable in dark mode

<noinclude>
== Usage ==
Add

<pre>
<nowiki>
{{Under_Development
| date =
| stage =
| priority =
}}
</nowiki>
</pre>

at the top of articles that are still being worked on to include this notice:

</noinclude>
<div class="boilerplate metadata" style="background-color: var(--background-color-interactive-subtle,#f8f9fa); border: 1px solid #AAAAAA; margin: 1em; padding: 0.5em;">
{|style="width: 100%;"
| style="width: 40px; text-align: center;" | 📝
| '''This article is under active development.'''
|-
| colspan="2" |
* Development started: {{{date|Unknown}}}
* Current stage: {{{stage|Early development}}}
* Priority: {{{priority|Normal}}}
|-
| colspan="2" | ''This article needs additional work to meet our quality standards. Please help improve it by [[Talk:{{PAGENAME}}|discussing changes]] or contributing improvements.''
|}</div>
<includeonly>[[Category:Articles under development]]</includeonly><noinclude>

== Template Data ==
<templatedata>
{
"params": {
"date": {
"type": "string"
},
"stage": {
"type": "string",
"suggestedvalues": [
"Placeholder, Finalizing, Citation Checking, Writing"
]
},
"priority": {
"type": "string",
"suggestedvalues": [
"Low, Medium, High"
]
}
},
"description": "This template creates a notice box at the top of articles that are still being developed."
}
</templatedata>
</noinclude>