https://consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=Paerrin 2026-04-29T08:37:40Z User contributions MediaWiki 1.44.0 https://consumerrights.wiki/index.php?title=Merkury_Innovations&diff=17681 2025-07-24T03:45:58Z

<p>Paerrin: Corrected spelling and added source for importing.</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2003-02-01<br /> |Industry=Electronics, Home automation, Technology<br /> |Logo=MerkuryLogo.png<br /> |Type=Private<br /> |Website=https://merkuryinnovations.com/<br /> |Description=Specialty retail company specializing in smart home devices, LED lighting, and personal audio equipment.<br /> }}'''Merkury Innovations''' is an personal electronics and chemical import brand. It is the parent company for sub-brands: '''Geeni, West &amp; Arrow, Suds.lab,''' and '''Merkury Smart.'''<br /> <br /> ==Consumer Impact Summary==<br /> '''Merkury Innovations''' imports personal electronics under various sub-brands. Devices are imported from manufactures in Hong Kong and China&lt;ref&gt;{{Cite web |date=2025-07-23 |title=Merkury Innovations {{!}} See Full Importer History {{!}} ImportGenius |url=https://www.importgenius.com/importers/merkury-innovations |url-status=live}}&lt;/ref&gt; who specialize in the various product lines. '''Merkury Innovations''' and it's sub-brands offer inexpensive devices with limited support with reports from users indicate the company is not responsive to communication when support is required.&lt;ref&gt;{{Cite web |date=2025-07-23 |title=Merkury Innovations LLC {{!}} BBB Business Profile |url=https://www.bbb.org/us/ny/new-york/profile/online-retailer/merkury-innovations-llc-0121-83323 |url-status=live}}&lt;/ref&gt;<br /> <br /> The '''Merkury Innovations''' brands all utilize the same Refund and Return policy which includes <br /> <br /> ==Incidents==<br /> No incidents have been reported directly under the Merkury Innovations brand as of 2025-07-23. Check the '''See Also''' section for incidents reported under sub-brands.<br /> <br /> ==Products==<br /> A seemingly comprehensive list of products for '''Merkury Innovations''' and it's sub-brands can be found at https://device.report/merkury-innovations at time of page publication.<br /> <br /> Product specialties by brand:<br /> <br /> *'''Merkury Innovations''': various home electronics, LED lighting, home decor items.<br /> *'''Geeni''': wireless IP security cameras, smart plugs, smart LED lighting, and smart pet feeders.<br /> *'''West &amp; Arrow''': LED lighting, Neon lights, phone cases and chargers.<br /> *'''Suds.lab''': vehicle washing chemicals and associated gear.<br /> *'''Merkury Smart''': wired IP cameras, smart plugs, smart LED bulbs.<br /> <br /> ==See Also==<br /> [[Geeni]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> {{Placeholder box|Add relevant categories including default of &lt;nowiki&gt;&quot;[[Category:{{PAGENAME}}]]&quot;&lt;/nowiki&gt;}}</div>

Paerrin https://consumerrights.wiki/index.php?title=Geeni&diff=17680 2025-07-24T03:41:43Z

<p>Paerrin: Removed template box in Consumer-impact summary. Updated Title and changed to Subsidiary. Linked to parent company in See Also</p> <hr /> <div>{{Stub}}<br /> {{InfoboxCompany<br /> | Title = Geeni<br /> | Founded = 2017 <br /> | Industry = IoT/Smart home<br /> | Type = Subsidiary<br /> | Official Website = https://mygeeni.com/<br /> | Logo = Geeni.png<br /> |Name=Geeni|ParentCompany=Merkury Innovations}}<br /> <br /> '''Geeni''' is a smart home company founded in 2017. They specialize in wireless IP security cameras, smart LED lighting, smart power plugs, and various other smart home devices. '''Geeni''' is a sub-brand of '''Merkury Innovations''' along with '''West &amp; Arrow''', '''Suds.lab''', and '''Merkury Smart.&lt;ref&gt;{{Cite web |date=2025-07-21 |title=Merkury Innovations |url=https://merkuryinnovations.com/ |url-status=live |archive-url=https://web.archive.org/web/20250613223319/https://merkuryinnovations.com/ |archive-date=2025-06-13 |access-date=2025-07-22}}&lt;/ref&gt;''' <br /> <br /> ==Consumer-impact summary==<br /> Users cannot control light bulbs or other devices paired to Geeni app or phone until new terms and conditions have been agreed to after the initial sale. <br /> <br /> ==Incidents==<br /> As of June 2025, a user has reported that bulbs cannot be controlled by the app or other methods until the user agrees to the new terms and conditions. The bulb will enter pairing mode, but will not connect even if paired to the app previously. Consumers who are outside of the 30 day time frame from purchase are not eligible for refunds leaving no recourse for not accepting the new terms and conditions. The Geeni policy for refunds is listed below. <br /> {| class=&quot;wikitable&quot;<br /> |Time Frame<br /> |CONDITIONS<br /> |REQUIREMENTS<br /> |-<br /> | rowspan=&quot;3&quot; |30 days upon purchase<br /> |Product should be bought directly from from Geeni or Merkury Innovations websites only<br /> |Provide Proof of Purchase/Packaging Slip and photo of the product received<br /> |-<br /> |Products bought from other stores are not entitled for a Refund service.<br /> |<br /> |-<br /> |Products are proven to have  manufacture defect<br /> |Provide Proof of Purchase/Packaging Slip and photo of the product received<br /> |}<br /> <br /> ==See also==<br /> *https://support.mygeeni.com/hc/en-us/articles/360007388574-Refund-Service<br /> *[[Merkury Innovations]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

Paerrin https://consumerrights.wiki/index.php?title=Merkury_Innovations&diff=17678 2025-07-24T03:37:20Z

<p>Paerrin: Filled out all sections after initial page creation. First revision of all text.</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2003-02-01<br /> |Industry=Electronics, Home automation, Technology<br /> |Logo=MerkuryLogo.png<br /> |Type=Private<br /> |Website=https://merkuryinnovations.com/<br /> |Description=Specialty retail company specializing in smart home devices, LED lighting, and personal audio equipment.<br /> }}'''Merkury Innovations''' is an personal electronics and chemical import brand. It is the parent company for sub-brands: '''Geeni, West &amp; Arrow, Suds.lab,''' and '''Merkury Smart.'''<br /> <br /> ==Consumer Impact Summary==<br /> '''Merkury Innovations''' imports personal electronics under various sub-brands. Devises are imported from manufactures in Hong Kong and China who specialize in the various product lines. '''Merkury Innovations''' and it's sub-brands offer inexpensive devices with limited support with reports from users indicate the company is not responsive to communication when support is required.&lt;ref&gt;{{Cite web |date=2025-07-23 |title=Merkury Innovations LLC {{!}} BBB Business Profile |url=https://www.bbb.org/us/ny/new-york/profile/online-retailer/merkury-innovations-llc-0121-83323 |url-status=live}}&lt;/ref&gt;<br /> <br /> The '''Merkury Innovations''' brands all utilize the same Refund and Return policy which includes <br /> <br /> ==Incidents==<br /> No incidents have been reported directly under the Merkury Innovations brand as of 2025-07-23. Check the '''See Also''' section for incidents reported under sub-brands.<br /> <br /> ==Products==<br /> A seemingly comprehensive list of products for '''Merkury Innovations''' and it's sub-brands can be found at https://device.report/merkury-innovations at time of page publication.<br /> <br /> Product specialties by brand:<br /> <br /> * '''Merkury Innovations''': various home electronics, LED lighting, home decor items.<br /> * '''Geeni''': wireless IP security cameras, smart plugs, smart LED lighting, and smart pet feeders.<br /> * '''West &amp; Arrow''': LED lighting, Neon lights, phone cases and chargers.<br /> * '''Suds.lab''': vehicle washing chemicals and associated gear.<br /> * '''Merkury Smart''': wired IP cameras, smart plugs, smart LED bulbs.<br /> <br /> ==See Also==<br /> [[Geeni]]<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> {{Placeholder box|Add relevant categories including default of &lt;nowiki&gt;&quot;[[Category:{{PAGENAME}}]]&quot;&lt;/nowiki&gt;}}</div>

Paerrin https://consumerrights.wiki/index.php?title=Merkury_Innovations&diff=17676 2025-07-24T02:38:09Z

<p>Paerrin: Page creation for Merkury Innovations, parent company of Geeni.</p> <hr /> <div>{{CompanyCargo<br /> |Founded=2003-02-01<br /> |Industry=Electronics, Home automation, Technology<br /> |Logo=MerkuryLogo.png<br /> |Type=Private<br /> |Website=https://merkuryinnovations.com/<br /> |Description=Specialty retail company specializing in smart home devices, LED lighting, and personal audio equipment.<br /> }}<br /> {{Placeholder box|An introductory paragraph starting with &quot;&lt;nowiki&gt;'''&lt;/nowiki&gt;{{((}}PAGENAME{{))}}&lt;nowiki&gt;'''&lt;/nowiki&gt; is a ...&lt;ref name&quot;:0&quot;&gt;ref goes here&lt;/ref&gt;&quot;. When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.}}<br /> <br /> ==Consumer Impact Summary==<br /> {{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):<br /> * User freedom<br /> * User privacy<br /> * Business model<br /> * Market control}}<br /> <br /> ==Incidents==<br /> <br /> ==Products==<br /> <br /> ==See Also==<br /> {{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> {{Placeholder box|Add relevant categories including default of &lt;nowiki&gt;&quot;[[Category:{{PAGENAME}}]]&quot;&lt;/nowiki&gt;}}</div>

Paerrin https://consumerrights.wiki/index.php?title=File:Merkury_Innovations_logo.png&diff=17675 2025-07-24T02:35:36Z

<p>Paerrin: Merkury Innovations Logo</p> <hr /> <div>== Summary ==<br /> Merkury Innovations Logo<br /> == Licensing ==<br /> {{Fairuse}}</div>

Paerrin https://consumerrights.wiki/index.php?title=Geeni&diff=17632 2025-07-23T06:20:17Z

<p>Paerrin: Added ParentCompany field to company infobox</p> <hr /> <div>{{Stub}}<br /> {{InfoboxCompany<br /> | Title = Geeni Smart Bulb<br /> | Founded = 2017 <br /> | Industry = IoT/Smart home<br /> | Type = Private<br /> | Official Website = https://mygeeni.com/<br /> | Logo = Geeni.png<br /> |Name=|ParentCompany=Merkury Innovations}}<br /> <br /> '''Geeni''' is a smart home company founded in 2017. They specialize in wireless IP security cameras, smart LED lighting, smart power plugs, and various other smart home devices. '''Geeni''' is a sub-brand of '''Merkury Innovations''' along with '''West &amp; Arrow''', '''Suds.lab''', and '''Merkury Smart.&lt;ref&gt;{{Cite web |date=2025-07-21 |title=Merkury Innovations |url=https://merkuryinnovations.com/ |url-status=live |archive-url=https://web.archive.org/web/20250613223319/https://merkuryinnovations.com/ |archive-date=2025-06-13 |access-date=2025-07-22}}&lt;/ref&gt;''' <br /> <br /> ==Consumer-impact summary==<br /> {{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):<br /> * User freedom<br /> * User privacy<br /> * Business model<br /> * Market control}}<br /> <br /> Users cannot control light bulbs or other devices paired to Geeni app or phone until new terms and conditions have been agreed to after the initial sale. <br /> <br /> ==Incidents==<br /> As of June 2025, a user has reported that bulbs cannot be controlled by the app or other methods until the user agrees to the new terms and conditions. The bulb will enter pairing mode, but will not connect even if paired to the app previously. Consumers who are outside of the 30 day time frame from purchase are not eligible for refunds leaving no recourse for not accepting the new terms and conditions. The Geeni policy for refunds is listed below. <br /> {| class=&quot;wikitable&quot;<br /> |Time Frame<br /> |CONDITIONS<br /> |REQUIREMENTS<br /> |-<br /> | rowspan=&quot;3&quot; |30 days upon purchase<br /> |Product should be bought directly from from Geeni or Merkury Innovations websites only<br /> |Provide Proof of Purchase/Packaging Slip and photo of the product received<br /> |-<br /> |Products bought from other stores are not entitled for a Refund service.<br /> |<br /> |-<br /> |Products are proven to have  manufacture defect<br /> |Provide Proof of Purchase/Packaging Slip and photo of the product received<br /> |}<br /> <br /> ==See also==<br /> *https://support.mygeeni.com/hc/en-us/articles/360007388574-Refund-Service<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

Paerrin https://consumerrights.wiki/index.php?title=Geeni&diff=17631 2025-07-23T06:14:19Z

<p>Paerrin: Updated company information in introduction and moved incident text to Incidents section since this is a Company page. Updated incident language to be more neutral in tone. Added refund policy table below text (please remove if inappropriate).</p> <hr /> <div>{{Stub}}<br /> {{InfoboxCompany<br /> | Title = Geeni Smart Bulb<br /> | Founded = 2017 <br /> | Industry = IoT/Smart home<br /> | Type = Private<br /> | Official Website = https://mygeeni.com/<br /> | Logo = Geeni.png<br /> }}<br /> <br /> '''Geeni''' is a smart home company founded in 2017. They specialize in wireless IP security cameras, smart LED lighting, smart power plugs, and various other smart home devices. '''Geeni''' is a sub-brand of '''Merkury Innovations''' along with '''West &amp; Arrow''', '''Suds.lab''', and '''Merkury Smart.&lt;ref&gt;{{Cite web |date=2025-07-21 |title=Merkury Innovations |url=https://merkuryinnovations.com/ |url-status=live |archive-url=https://web.archive.org/web/20250613223319/https://merkuryinnovations.com/ |archive-date=2025-06-13 |access-date=2025-07-22}}&lt;/ref&gt;''' <br /> <br /> ==Consumer-impact summary==<br /> {{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):<br /> * User freedom<br /> * User privacy<br /> * Business model<br /> * Market control}}<br /> <br /> Users cannot control light bulbs or other devices paired to Geeni app or phone until new terms and conditions have been agreed to after the initial sale. <br /> <br /> ==Incidents==<br /> As of June 2025, a user has reported that bulbs cannot be controlled by the app or other methods until the user agrees to the new terms and conditions. The bulb will enter pairing mode, but will not connect even if paired to the app previously. Consumers who are outside of the 30 day time frame from purchase are not eligible for refunds leaving no recourse for not accepting the new terms and conditions. The Geeni policy for refunds is listed below. <br /> {| class=&quot;wikitable&quot;<br /> |Time Frame<br /> |CONDITIONS<br /> |REQUIREMENTS<br /> |-<br /> | rowspan=&quot;3&quot; |30 days upon purchase<br /> |Product should be bought directly from from Geeni or Merkury Innovations websites only<br /> |Provide Proof of Purchase/Packaging Slip and photo of the product received<br /> |-<br /> |Products bought from other stores are not entitled for a Refund service.<br /> |<br /> |-<br /> |Products are proven to have  manufacture defect<br /> |Provide Proof of Purchase/Packaging Slip and photo of the product received<br /> |}<br /> <br /> ==See also==<br /> *https://support.mygeeni.com/hc/en-us/articles/360007388574-Refund-Service<br /> <br /> ==References==<br /> {{reflist}}<br /> <br /> [[Category:{{PAGENAME}}]]</div>

Paerrin