Consumer Rights Wiki - User contributions [en]

Smartwool

2025-02-11T01:30:39Z

Polill00: Added archive of Smartwool's TOS

{{InfoboxCompany
| Name = Smartwool
| Type = Subsidiary
| Founded = 1994
| Industry = Clothing
| Official Website = https://smartwool.com
| Logo = Smartwool logo.svg
}}

'''[[Wikipedia:Smartwool|Smartwool]]''' is an American clothing company founded in 1994 that specializes in outdoor clothing made from Merino wool.

On March 29, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website. Smartwool provided a process to opt out that involves sending a physical letter via priority mail or hand delivering a letter to their headquarters.[[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]]

===New terms of use===
The new Smartwool terms of use<ref>[https://web.archive.org/web/20240404051459/https://www.smartwool.com/customer-service/terms-of-use.html Archive of Smartwool's TOS] - archive.org - archived 2024-04-04</ref> includes the following related to forced arbitration:<blockquote>Revised our process for resolving disputes you may have with us, including a new arbitration process to efficiently manage multiple and similar claims.</blockquote>Users who wanted to opt out were provided the following ways to opt out:<blockquote>Your opt-out notice must be sent to General Counsel at the address below via USPS Priority Mail or hand delivery within 30 days of receiving this notice, and shall include your name, address, and the same email address you used to create an account with us and an unequivocal statement that you wish to opt out of the updated Terms of Use. Opt-out notices sent via email will not be effective.</blockquote>Smartwool advises that with no other action, you will be forced into the new terms via this email by stating at the end that without a response, they will assume you have agreed to these changes and proceed with out confirmation.<blockquote>By using our website and services after this date, you confirm that you have reviewed and agreed to our updated Terms of Use.</blockquote>

== References ==
<references />
[[Category:Articles based on videos]]
[[Category:Sporting goods manufacturers]]
[[Category:Forced Arbitration]]

Xiaomi

2025-02-07T21:17:40Z

Polill00: /* Electric vehicle conditional serialization */

Xiaomi is a China-based manufacturer and designer of consumer electronics and software. As of 2021 it is the second largest phone manufacturer in the world<ref>https://www.cnet.com/tech/mobile/xiaomi-overtakes-apple-as-the-worlds-number-two-smartphone-maker/</ref>
{{InfoboxCompany
| Name = Xiaomi
| Type = Public
| Founded = 2010
| Industry = Technology
| Official Website = https://www.mi.com/us/
| Logo = Xiaomi logo (2021-).png
}}

==Controversies==

===Kernel disclosure issues===
''Main Article: [[Xiaomi's disclosure of kernel sources]]''

Although Xiaomi's devices run on an operating system based on the [https://en.wikipedia.org/wiki/Linux Linux] kernel, which is licensed under [https://www.gnu.org/licenses/old-licenses/gpl-2.0.en.html GPLv2], the company does not disclose all of their operating system source code on GitHub, as required by GPL terms.

===Unlocking restrictions===
''Main article: [[Xiaomi Phone unlock requirements and procedure]]''

Phones manufactured come with an unlockable bootloader, however the unlocking process is heavily restricted

===Electric vehicle conditional serialization===
Owners of the electric vehicle [[Xiaomi SU7]] report authentication errors after replacing parts such as headlights. Officials have said the Xiaomi SU7 can not complete over the air software updates unless upgradeable parts have Xiaomi approved identification keys.<ref>https://carnewschina.com/2024/08/08/xiaomi-su7-cannot-do-ota-due-to-changed-lights-and-owners-worry-about-flooding-their-frunk/</ref><ref>https://news.mydrivers.com/1/996/996066.htm</ref>

=References=
<references />

Xiaomi

2025-02-07T21:09:59Z

Polill00: Merged Xiaomi SU7's cryptographic restriction of parts into a sub section in this page, I couldn't find enough reliable English sources for it's own article.

Xiaomi is a China-based manufacturer and designer of consumer electronics and software. As of 2021 it is the second largest phone manufacturer in the world<ref>https://www.cnet.com/tech/mobile/xiaomi-overtakes-apple-as-the-worlds-number-two-smartphone-maker/</ref>
{{InfoboxCompany
| Name = Xiaomi
| Type = Public
| Founded = 2010
| Industry = Technology
| Official Website = https://www.mi.com/us/
| Logo = Xiaomi logo (2021-).png
}}

==Controversies==

===Kernel disclosure issues===
''Main Article: [[Xiaomi's disclosure of kernel sources]]''

Although Xiaomi's devices run on an operating system based on the [https://en.wikipedia.org/wiki/Linux Linux] kernel, which is licensed under [https://www.gnu.org/licenses/old-licenses/gpl-2.0.en.html GPLv2], the company does not disclose all of their operating system source code on GitHub, as required by GPL terms.

===Unlocking restrictions===
''Main article: [[Xiaomi Phone unlock requirements and procedure]]''

Phones manufactured come with an unlockable bootloader, however the unlocking process is heavily restricted

===Electric vehicle conditional serialization===
Owners of the electric vehicle [[Xiaomi SU7]] report authentication errors after replacing parts such as headlights. Officials have said the Xiaomi SU7 can not complete over the air software updates unless upgradeable parts have [[Xiaomi]] approved identification keys.<ref>https://carnewschina.com/2024/08/08/xiaomi-su7-cannot-do-ota-due-to-changed-lights-and-owners-worry-about-flooding-their-frunk/</ref><ref>https://news.mydrivers.com/1/996/996066.htm</ref>

=References=
<references />