https://consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=PrivacywarriorConsumer Rights Wiki - User contributions [en]2026-05-19T04:14:33ZUser contributionsMediaWiki 1.44.0https://consumerrights.wiki/index.php?title=Costco&diff=31028Costco2025-11-24T23:14:17Z<p>Privacywarrior: Removed Company Description Placeholder</p>
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<div>{{stub}}<br />
{{CompanyCargo<br />
|Founded=1983-09-15<br />
|Industry=Retail<br />
|Logo=costco.png<br />
|ParentCompany=Costco Wholesale Corporation<br />
|Type=Public<br />
|Website=https://www.costco.com/<br />
|Description=Costco is a retail corporation.<br />
}}<br />
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Costco Wholesale Corporation is an American retail store with a membership-only policy. Costco is also known for it’s “warehouse” aesthetic and selling products in bulk. <br />
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==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
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==Incidents==<br />
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Vital Proteins terms inside container (''2025'')===<br />
{{Main| Vital Proteins sells products with terms and conditions inside the container}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''2023-'')===<br />
{{Main|Costco's collection and sharing of data through Meta's tracking pixel}}<br />
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==Products==<br />
{{Ph-C-P}}<br />
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==See also==<br />
{{Ph-C-SA}}<br />
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==References==<br />
{{reflist}}<br />
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[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Consumer_Rights_Wiki_talk:Moderators%27_noticeboard/Archive_3&diff=29336Consumer Rights Wiki talk:Moderators' noticeboard/Archive 32025-11-02T14:40:22Z<p>Privacywarrior: /* Itron article has been flagged for questionable relevance. */ Reply</p>
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<div>{{archive}}<br />
==Outdated wiki link==<br />
The following I copypasted from [[Template:ToneWarning]]’s talk page. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:13, 17 September 2025 (UTC)<br />
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:Done! [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 11:28, 8 October 2025 (UTC)<br />
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Due to the changes made since this template's creation in January 2025, I recommend updating the link used for "editorial guidelines". Clicking on it currently leads to the top of the [[Mission statement]] article since the original section label no longer exists. — [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 01:32, 12 July 2025 (UTC)<br />
:More specifically, it should point to [[Consumer_Rights_Wiki:Editorial_guidelines]] instead of [[Mission statement]]. [[User:NOTAROBOT|NOTAROBOT]] ([[User talk:NOTAROBOT|talk]]) 11:51, 9 August 2025 (UTC)<br />
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==Place fightchatcontrol.eu in a prominent place on the homepage.==<br />
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I wish to have https://fightchatcontrol.eu/ on the top of consumerrights.wiki. I understand that this is not a corporation thing. But privacy is something many of the people here strongly value and this is an important project for everyones rights. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:03, 18 September 2025 (UTC)<br />
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:Not a mod and so won’t implement it myself but there is a ‘consumer tools’ section if you scoll down very far that this would kinda fit in to. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:21, 18 September 2025 (UTC)<br />
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==Itron article has been flagged for questionable relevance.==<br />
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I believe the [[Itron]] article has been mistakenly flagged for questionable relevance. I have added several Incidents to the page to further show Itron's systemic patterns of consumer privacy violations please see the below:<br />
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''Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)''<br />
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''NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)''<br />
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''CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)''<br />
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''Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)''<br />
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Smart meter (and smart grid solutions) usage by utility companies involves a lot of layers but these are what I find to be most concerning:<br />
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''Lack of data privacy, utility companies can freely share customer data with third party smart meter companies (such as Itron) without customer knowledge.''<br />
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''Lack of freedom to choose whether or not you have a smart meter recording your electricity usage. This data can be used to infer all sorts of things from what kind of appliances you own to when you are home.''<br />
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''Itron's Data Processing Agreement is un-viewable (at least for me) and not easy to find either, and end users typically do not know they will have an Itron smart meter until after it is installed by their electric company.''<br />
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Itron is not the only smart meter and smart grid solutions game in town but they are big and not end user friendly,.<br />
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Thank Mods! [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 19:11, 28 September 2025 (UTC)<br />
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:So sorry for not getting to this sooner.<br />
:For now, I've changed the relevancy tag to an incomplete one (lacking verification), the issue being that there are no sources that actually implicate itron in having done anything wrong, with most of the stuff surrounding 'maybe it could be/has been hacked' being authorial speculation insofar as I can tell.<br />
:There's also no secondary reporting - i.e. no media sources cited as framing any of these things as a problem. This is something which should be there to demonstrate notability. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:54, 18 October 2025 (UTC)<br />
::Understood, unfortunately most of the articles I found the place blame on the distribution companies for invasive policies. The real issue is Itron has unlimited access to any of their smart meters data with out the end users knowledge. I am not quite sure how to capture this topic fully. [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 14:40, 2 November 2025 (UTC)<br />
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==Watch out for this person==<br />
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I was sent an e-mail yesterday (Sept 28th) from a person by the name "PawPatroler" who has apparently {{Wplink|User_talk:PawPatroler#Unblock_me,_please!|been harassing other wikis}} with the same appeal message in an attempt to have their Wikipedia account unbanned. Hopefully this just remains a one-off. — [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 02:16, 30 September 2025 (UTC)<br />
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:I got the email as well. Didn't know about the Wikipedia thing though. @[[User:Keith|Keith]] might wanna check this out [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 12:12, 30 September 2025 (UTC)<br />
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==Appeal deletion of Medical equipment page==<br />
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[[Medical equipment]] has some issues relating to manufacturer lockdown and repair which are important (right to repair is right to save lives) and which may be somewhat different from issues in other devices. This page appears to be the natural place to cover these issues.<br />
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There was a device page on medical ventilators, but it has been demoted to an incident page. <br />
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This deletion request is particularly confusing, because @[[User:Beanie Bo|Beanie Bo]] who proposed deletion, has what looks like some notes for an article covering right to repair of medical devices on their talk page. <br />
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Not every "new consumer" issue with medical equipment falls under right to repair. There are also right to own considerations. (Such as having access to and control of my personal information - the readouts from my Cpap/pacemaker/etc. Also privacy issues. Who controls the device. ...) There are medical supplies (e.g. continuous glucose monitor patches or insulin refills, and things like region locking, supplier lockin, etc.) So I would not favor just moving the page to be only medical right to repair.<br />
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I am confident that there is more than enough verifiable information and issues to make at least one article. <br />
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I think the page should be kept. Having some general pages that link things together is helpful. Especially when a wiki is so skeletal as this. The page can certainly use improvement. I think having the beginnings of a structure encourages growth. <br />
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There is, as always, this disincentive to do anything to improve the page when it has a deletion notice. (No sense working on something that going to be destroyed.) [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 02:32, 2 October 2025 (UTC)<br />
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:Maybe @[[User:Mr Pollo|Mr Pollo]] can give his take since he's generally the one who finalizes article deletion.<br />
:As for my opinion, the article is simply too vague to be useful. Creating incident articles would be significantly more effective to shed a light on bad consumer practice in the medical industry, instead of one article with a ton of empty headlines. The article was created 9 months ago at this point yet only has 2 paragraphs worth of information. I take that to mean there is little interest in working on articles in the medical industry, and it's clear most people would rather discuss tech companies. So "encouraging growth" is not relevant at all in this case.<br />
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:The way to give fair weight to the issues in the medical industry is by creating more articles dedicated to the various incidents that have been reported on. A single master sheet makes it seem like CRW only cares about tech issues (of which there are hundreds of relevant articles) and only adds in a few things from other industries lumped into one page that people are unlikely to find in the middle of hundreds of tech articles.<br />
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:Incident pages are not "less than" company or product pages. They're simply different types. I don't think it's fair to say the medical ventilators article was "demoted" when the change was simply to portray the issues more accurately. Once I've gone through and edited the article to be more extensive and accurately portray the issue at hand, I hope that your position might change on the matter. And thanks for bringing it up anyway even if we disagree. It is motivating me to get to that article more quickly (as soon as I finish some smaller changes on articles I'm working on currently). [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 14:53, 2 October 2025 (UTC)<br />
::I can see the importance of having a page that includes the medical equipment, though a category system can also achieve this in a better way. There can be a main category (ex: Category:Medical equipment), and subcategories for the machines (ex: Category:MRI, Category:Ventilators) that include a small description of why they are consumer rights problems with alongside the Medical equipment category to link it all together.<br />
::For example, this is what the source code of the Category:Ventilators could look like:<br />
::<br /><br />
::At the beginning of the Covid 19 pandemic, ventilators were suddenly in very high demand. Digital rights management and lack of right to repair made the equipment shortage worse, and probably increased mortality.<br><br />
::<nowiki>[[Category:Medical equipment]]</nowiki><br />
::Let me know what you both think of this approach! [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 22:42, 3 October 2025 (UTC)<br />
:::@[[User:Beanie Bo|Beanie Bo]]Sorry if the term demoted offended. It was not intended to. I was thinking in terms of the tree structure for the articles, not in terms of possible emotional impact. Lots of leaf [incident] articles, smaller number of device articles which aggregate/lead to the incidents, but can cover things more broadly, beyond just an incident. With theme articles (or possibly a missing article type, like a navigation articles) above that. So an incident article is less than a product page in the sense of being less general (more specific), not less important or valuable. I always try to be courteous, but sometimes I don't think of possible interpretations. So, my apologies.<br />
:::I added a bit more meat to the article, hoping it will make it clearer what it could become, or inspire links to other relevant articles that exist, or inspire people to cover more medtech. If this article is to be deleted, what is the plan? Where would content like I added to the article better be placed? Is there a better name this theme article could be placed under? (I started a thread to discuss this on the article's talk page.)<br />
:::For example, if this page goes, and the ventilator page just covers the covid emergency, then where can we put information about ventilators beyond the initial Covid surge?<br />
:::I have more response, but want to sleep on it. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 18:22, 4 October 2025 (UTC)<br />
:::I just realized why I used "demoted." The [[Consumer Rights Wiki:Article types|list of article types]] lists them numerically (product is Tier 2, incident is Tier 3). For Tier 2 it says "This tier of articles may well be the most useful to the casual reader. This is where someone who googles [insert thing here] consumer rights wiki will usually end up." Sure sounds like incident articles are "less than" product articles (as in less useful, less likely to be seen, a lower tier).<br />
:::Just pointing out what seems to me a natural interpretation of the wiki policies. I am not trying to justify or defend my word choice. I still apologize if they caused offense. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 19:58, 4 October 2025 (UTC)<br />
::::I do wonder whether 'trunk, branch, leaf' might be a better way of putting it than the tiers. I wrote the basic article categorisation system in an afternoon many months ago, so it is very much not gospel! It seems to mostly work, but if we do need to make tweaks, it's worth discussing [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 16:58, 7 October 2025 (UTC)<br />
:::::This makes perfect sense. I think it would help organize the wiki a lot, and help new contributors decide which article type is most fitting for what they want to write. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 17:27, 7 October 2025 (UTC)<br />
:::@[[User:Mr Pollo|Mr Pollo]]@[[User:Beanie Bo|Beanie Bo]]<br />
:::Just to be clear, when I first saw the medical equipment article, I figured it was a theme article. It would have been clearer had I said that in my initial appeal. I recognize that theme articles are to be used sparingly, but I think medical equipment has enough unique features and is important enough to consumers that a theme article is warranted.<br />
:::I still think the [[medical equipment]] theme article is a better solution than categories.<br />
:::The medical equipment theme article:<br />
:::*Is easier for the reader (easier to make “grandmother” appropriate). (They don't have to learn how categories work.)<br />
:::*Is easier for other articles to link to (don’t have to warn the reader that doing a context switch to categories).<br />
:::*Allows compact coverage of additional issues and types of devices for which articles have not been created. (Easier to read and maintain than creating a bunch of stubs. Having mention of a device or issue may prompt people to create more detail.)<br />
:::*Allows mention of considerations which would otherwise be replicated into articles in the area. (e.g., One could come up with boilerplate about FDA or insurance considerations, and copy it to the sub-articles – but maintenance headache.)<br />
:::*Gives place to cover things which don’t fit neatly into the existing structure (e.g., artificial pancreas) (I am not advocating coverage there long term, but it is way we can capture those things that don’t fit neatly, rather than just losing them. As we find things that don’t quite fit, the structure can evolve. )<br />
:::*The talk page gives a possible place for questions/discussion of articles in this area. (Or, if there is a better place for such discussion, the talk page could give a pointer to it.)<br />
:::*A theme article fits in the official article types, whereas creating a new type of hybrid category/theme article feels like beyond the scope of what should be decided here?<br />
:::Thanks. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 17:54, 6 October 2025 (UTC)<br />
::::I generally think you're right to want to keep it here, and I think you've laid out good reasons for keeping it in mainspace rather than having it solely be a category page (a medical equipment category is also appropriate, but having a real page covering this sort of thing makes sense). We ideally want users to be able to navigate around the wiki through the use of links, and a general article on medical equipment, or conusmer protection in a medical context, is sensible. The article could certainly do with a coat of paint (maybe the examples should be tabulated?)<br />
::::I'd probably say just keep it on the Wiki with a stub notice for now. Any thoughts @[[User:Mr Pollo|Mr Pollo]]@[[User:Beanie Bo|Beanie Bo]]?<br />
::::It would probably at some point sit under an overarching 'medical consumer rights issues' article or something of the sort, and then this article serves to discuss equipment issues as opposed to ones related to payments, insurance, sales, etc. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 16:52, 7 October 2025 (UTC)<br />
:::::@[[User:Keith|Keith]] I think you and Drakeula made great arguments for why it should stay. Though I guess I should say my personal philosophy, which is basically to assume that others by default ''won't'' work to improve existing articles, especially niche ones. Most users prefer high traffic articles pertaining to large companies or major controversies. My personal opinion is that leaving a lot of low quality stubs ruins the integrity of the wiki, ''especially'' for articles that are 3+ months old. When I add relevance/deletion notices, it's on these articles that:<br />
:::::- have been stubs for 3+ months<br />
:::::- have not had any notable edits/improvements in 1-3 months<br />
:::::- are niche articles that have extremely low probability of further improvements, etc.<br />
:::::As a moderator, I'm ''attempting'' to fill that gap, which is why I sort of informally taken control over articles I feel like I may be able to do justice in fixing (e.g. covid ventilators). When low quality articles are left on the wiki, it's basically the moderators' responsibility to fix them. And since we don't have enough hands or time to fix the hundreds of articles out there in need of substantial work, I tend to err on the side of deletion, simply for maintaining the wiki's integrity.<br />
:::::So I understand completely why you err on the side of keeping articles unless they clearly do not belong. But I do genuinely think it could work against us if we have 900 articles yet half of them are stubs or need substantial improvements. And it's pretty clear that they will continue to stay stubs for months to come, leaving that stub-to-complete article ratio to ever increase.<br />
:::::Just food for thought, I guess. - [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 17:24, 7 October 2025 (UTC)<br />
::::::I suppose my hope on that front has been that a good pool of 'stuff that needs work' will encourage people to work on it. Because we want the wiki to end up being reasonably comprehensive, I think that having a stub article basically just saying 'this should be an article, and here is at least enough stuff to justify it being more than just a row on article suggestions' has value in 'holding place' on the wiki and allowing other articles to link to it, and giving a bit of visibility that it needs to be properly written.<br />
::::::Realistically, it will be quite some time before we are at the point where we'll expect the wiki to be useful to a reader. At that point, when it comes (maybe around ~2000 articles? next year once the UI overhaul is done?) it might made more sense to have a 'step-up' in how strict we are about zombie articles. So for now I'd say that policing the deletion zombie articles should probably be mostly restricted to articles that make you go 'this could just be an entry in the article suggestions page' (although if an article feels irrelevant or is just complete trash, that's a different matter). [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 20:36, 7 October 2025 (UTC)<br />
:::::::That makes total sense, especially considering how young the wiki still is. I see where you're coming from and I can adopt that philosophy lol. Thanks for explaining it [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 21:22, 7 October 2025 (UTC)<br />
::::::@[[User:Beanie Bo|Beanie Bo]] I agree with Keith on thinking that stubs help growth.<br />
::::::I only found out about this wiki recently (month or so ago).<br />
::::::I notice several things that makes the wiki unwelcoming to new editors. (This is not about any one editor, most of these are from multiple interactions with different people.)<br />
::::::#Deletion discussions saying something hasn't gotten edits in xx months. As a newbie, how can I counter that? (Also, this encourages long term editors to make periodic "keep alive" edits, which seem like a waste of time.)<br />
::::::#The constant fear of the wiki getting too big/successful. (Expressed by editors in multiple ways in discussion. This one is nuanced and complex. More on this elsewhere.)<br />
::::::#I haven't had this happen, but I expect for long time editors, having something one worked on deleted just because life happens and you hadn't got back to it in a while would be discouraging.<br />
::::::#Salting the ground. When one goes to create an article, all you see is that something was there. Don't see what it was, or why it was deleted. If I find that an article on this was deleted, I don't bother to create an article (even if I am sure it could be good and relevant.) So if you delete things just because they are old, one has increased the friction against creation. This is part of why I tend to imagine any article is the best, most relevant version of that article it could be. If that article should stay, then I would vote for keep. If it still doesn't pass muster, then I would say out it goes.<br />
::::::#help being gated behind Discord's user agreement. (See [[Talk:Main_Page]])<br />
::::::Might also be a matter of working style? Some people seem to have lots of projects working on at once (office so full of papers you need a shovel to find a chair). Others may do one thing deeply at one time (clean desk with only 1 file open at a time). Both extremes can work, just how to support both - allow the cluttered desk folks to have the "richness of opportunities/mess" and the clean desk folks to have their "streamlined/sterile & lifeless" workspace. (I hope I got that even handed. No offense meant to any of the styles.)<br />
::::::I have certainly added to articles which were stubs, some of who's relevance had been questioned. I find something that is not my main focus, but in passing it inspires hey, I can add this example, or connect that up. Some of them have inspired me to think of other things worth covering here (articles to propose, etc.). (i.e., having a wide variety of shoots really does help growth)<br />
::::::Sorry this got so long. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 00:21, 12 October 2025 (UTC)<br />
::::::One other item to the list -- having an article proposed for deletion right after I try to make it more discoverable. One of the things I do is try to see what is here, and in the process connect related things. One of reasons an article might be undeveloped is it was hard to find. If going to propose based on article age, maybe wait a bit after new links put in. [[User:Drakeula|Drakeula]] ([[User talk:Drakeula|talk]]) 00:39, 12 October 2025 (UTC)<br />
:::::I’m fine with either approach, though for now adding a Stub template is good. I agree we should be more strict on "zombie articles" once the wiki becomes more fleshed out. [[User:Mr Pollo|Mr Pollo]] ([[User talk:Mr Pollo|talk]]) 20:42, 7 October 2025 (UTC)<br />
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==Can someone help me on the mess I made here?==<br />
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Hello, I have recently made an article on the [[Biometric Information Privacy Act]] which I have completely messed up! I saw that King Louis made a place in the [[Friend app#See also|see also of the Friend app article]] about the BIPA, so I decided to make one myself, but me not being a US citizen and not fact checking, I based it on [[wikipedia:Biometric Information Privacy Act|this BIPA from Wikipedia]] but somehow combined it with this [https://www.congress.gov/bill/116th-congress/senate-bill/4400/text| bill] (the wikipedia one was an [https://www.ilga.gov/legislation/publicacts/fulltext.asp?Name=095-0994| Illinois] one). So basically what I did was combined two articles into one and only found out when doing refs ~1 day after. Should we [[wikipedia:WP:TNT|blow it up and start over]]? Somehow save this? I need help here. [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 14:37, 7 October 2025 (UTC)<br />
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:The second bill you shared leads to a broken page. I'm gonna go ahead and make the judgment call that you can nuke it. Trying to parse through the information of which bill it belongs to might take more time than simply starting over. Also, I personally operate on the philosophy that "if I don't fix it myself, no one else will" (which isn't ''always'' true, but it's true often enough). And it seems especially true for niche pages like this one. If you want to fix it yourself, just make sure you add Illinois to your searches and make sure the relevant websites is Illinois state and not federal govt. Thanks for the attempts anyway, even if it gets nuked. We always appreciate contributors looking into policies and such, since it's rare that it happens. You're good! [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 15:24, 7 October 2025 (UTC)<br />
::Should've checked the second bill! I'll add a deletionreq now. [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:24, 7 October 2025 (UTC)<br />
:::Oh, I meant erasing the content and perhaps just having a one paragraph explanation and stub! Probably shouldn't have said "nuke." I was referring to that wiki article you linked to: "With articles, this is the '''TNT tipping point''' argument: if the article's content is useless (including all the versions in history) but the title might be useful, then delete the content to help encourage a new article." Maybe I read it wrong, sorry! [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 17:09, 7 October 2025 (UTC)<br />
::::<nowiki>*facepalm*</nowiki> Thanks for removing it, I couldn’t have because abuse filter. Also, the WP:TNT article means to delete the entire thing (done via a deletion discussion, which is in Wikipedia where people vote on whether to keep or delete an article) [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 17:40, 7 October 2025 (UTC)<br />
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==Remove ‘Help About MediaWiki’ from the main menu list==<br />
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This literally comes with MediaWiki to help you learn about it while setting up and it is still in the main menu. I don’t see why we need this? [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:09, 8 October 2025 (UTC)<br />
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:Good catch; I know its there to help people learn how to edit and do things but after initial set up it does not serve much purpose; maybe we could change it to the editting guide or something becuase there is still usefulness in linking to a mediawiki edit guide or functional tutorial so new users can learn how to edit. [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 15:34, 12 October 2025 (UTC)<br />
:removed! ty for the catch [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 16:12, 12 October 2025 (UTC)<br />
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==Top contributors page==<br />
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Hello, there’s a [[Top Contributors]] page AND [[Special:ContributionScores]] page. The sidebar currently directs you to the ContributionScores page, so the Top Contributors page is useless. [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:15, 15 October 2025 (UTC)<br />
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:Hi, I dont see that link on the sidebar; where do you see this - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 15:49, 15 October 2025 (UTC)<br />
::Beneath "Random Page", it says "Top Contributors". See: [[MediaWiki:Sidebar]].<br />
::@[[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] is pointing out the redundancy between the two pages they mentioned. [[User:Beanie Bo|Beanie Bo]] ([[User talk:Beanie Bo|talk]]) 16:28, 15 October 2025 (UTC)<br />
:::Yes, that is what I meant. [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 18:39, 15 October 2025 (UTC)<br />
::::What theme is being used as this doesnt appear on this theme? http://scrnsht.us/chrome_zz9teMfUJD.png - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 16:22, 17 October 2025 (UTC)<br />
:::::Yes it does. In the main menu section on the left, there's a 'Top Contributors' page beneath 'Random Page'. [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 16:24, 17 October 2025 (UTC)<br />
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==Please exclude "New user message" from the leader board==<br />
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No robot hate, but [[User:New user message|New user message]] should not be displaying in the leader board for human contributions. :) — [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 03:20, 18 October 2025 (UTC)<br />
<br />
:To be honest, not a mod but I don’t think this is possible. The top contributors leaderboard is made by an extension (like a game mod of sorts) and I doubt it’d have customization mainly because of that. Come on though, how am I meant to get 60 edits? Watch New user message’s contribs page and do some random edit there every time? [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 06:02, 18 October 2025 (UTC)<br />
::We've given New User Message the bot role, which I thought would resolve it, but I think it needs a localsettings.php change to actually exclude it. I'll make a github issue [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:21, 19 October 2025 (UTC)<br />
:::The bot role also didn’t remove it from recent changes when selecting human (not bot). [[User:AnotherConsumerRightsPerson|<i><b>AnotherConsumerRightsPerson</b></i>]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 08:34, 19 October 2025 (UTC)<br />
::::Hmm, that's weird, as it seemed to work for the version of that feed that gets passed into the discord (we have a channel that just shows new edits).Maybe the bod role is misconfigured or something? [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 09:39, 19 October 2025 (UTC)</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Costco%27s_collection_and_sharing_of_data_through_Meta%27s_tracking_pixel&diff=26149Costco's collection and sharing of data through Meta's tracking pixel2025-10-03T11:23:44Z<p>Privacywarrior: </p>
<hr />
<div>{{IncidentCargo<br />
|Company=Costco<br />
|StartDate=2022<br />
|Status=Pending Resolution<br />
|ProductLine=Costco website<br />
|Product=Costco pharmacy website<br />
|ArticleType=Service<br />
|Type=HIPPA Privacy, Privacy<br />
}}<br />
<br />
Costco has a pharmacy website that members can use to mail order pharmaceuticals for people and their pets.<ref>{{Cite web |title=Costco Pharmacy Online |url=https://pharmacy.costco.com/ |access-date=October 3, 2025 |website=Costco Pharmacy}}</ref> <br />
Costco’s uses back-end tracking code allows for a broad scope of information to be disclosed to Meta while allowing Costco to improve and save costs on its marketing campaigns and bolster its data analytics to increase revenue, namely by attracting new patients and improving its services for existing ones.<br />
<br />
==Background==<br />
Two lawsuits have been filed against Costco Wholesale over the use of these trackers on the Costco Pharmacy pages of the Costco website, which has allegedly impermissibly disclosed information protected under the Health Insurance Portability and Accountability Act (HIPAA). Both lawsuits claim that Costco encourages patients and prospective patients to use its pharmacy webpages, communicate about their prescriptions, conduct research on medications, order new prescriptions, request refills for current medications, inquire about specific immunizations, search for local Medicare supplemental insurance, and sign up for its Rx mail order program.<ref>{{Cite web |title=Costco Pharmacy Patients Sue for Website Tracking Technology Disclosures of PHI to Third Parties |url=https://www.hipaajournal.com/costco-pharmacy-patients-sue-for-website-tracking-technology-disclosures-of-phi-to-third-parties/ |access-date=October 3, 2025 |website=HIPAA Journal}}</ref><br />
<br />
==[Incident]==<br />
<br />
Timeline of the Costco Meta Pixel lawsuits <ref>{{Cite web |title=Costco accused of massive violation of members' trust |url=https://www.thestreet.com/retail/costco-sued-for-allegedly-sharing-customer-data-with-facebook |access-date=October 3, 2025 |website=TheStreet}}</ref>:<br />
<br />
October 2023:<br />
Two related federal cases were filed in the Western District of Washington: Castillo et al. v. Costco (filed Oct 6) and R.S. v. Costco (filed Oct 25).<br />
<br />
November 14, 2024:<br />
The court largely denied Costco’s motion to dismiss most of the pivotal claims, allowing the case to proceed. Notably:<br />
* Claims under the Wiretap Act and unjust enrichment survived.<br />
* Some claims — such as those under the Washington Privacy Act and common‑law causes like invasion of privacy or breach of implied contract — were dismissed<br />
<br />
Present:<br />
*The lawsuit remains active. <br />
*The case remains in the post‑pleading phase, likely awaiting defendants’ response to amended complaint or further briefing.<br />
*There is no recorded next court date currently scheduled or publicly accessible.<br />
<br />
<br />
===Costco's response===<br />
*Costco has not publicly denied or confirmed the allegations regarding the Meta Pixel on its pharmacy pages.<br />
*No official representation from Costco, whether disputing the plaintiffs’ claims, explaining its use of tracking, or referencing HIPAA compliance can be found in the public record or complaints.<br />
<br />
==Lawsuits==<br />
<br />
===Castillo v. Costco (filed Oct 6, 2023)===<br />
Case 2:23-cv-01548 Document 1 Filed 10/06/23 <br />
UNITED STATES DISTRICT COURT<br />
FOR THE WESTERN DISTRICT OF WASHINGTON<br />
AT SEATTLE<br />
[[https://www.classaction.org/media/castillo-et-al-v-costco-wholesale-corporation.pdf]]<br />
<br />
Plaintiffs and the Class Members never consented to, authorized, or otherwise<br />
agreed to allow Defendant to disclose their Sensitive Information to anyone other than those<br />
reasonably believed to be part of Costco, acting in some healthcare-related capacity. Despite this,<br />
Defendant knowingly and intentionally disclosed Plaintiffs’ and the Class Members’ Sensitive<br />
Information to Meta and other undisclosed third parties.<br />
<br />
Plaintiffs’ and the Class Members’ exposed Sensitive Information can and will<br />
likely be further exposed or disseminated to additional third parties.<br />
<br />
As a direct and proximate result of Defendant’s unauthorized exposure of<br />
Plaintiffs’ and the Class Members’ Sensitive Information, Plaintiffs and the Class Members have<br />
suffered injury including an invasion of privacy; conversion of their private and valuable personal<br />
health information for defendant’s gain; loss of the benefit of the bargain Plaintiffs and the Class.<br />
<br />
Members considered at the time they bargained for pharmaceutical services and agreed to use<br />
Defendant’s Website for services; statutory damages; and the continued and ongoing risk to their<br />
Sensitive Information.<br />
<br />
DEMAND FOR JURY TRIAL<br />
Plaintiffs, on behalf of themselves and the Class, demand a trial by jury of any and all<br />
issues in this action so triable of right.<br />
DATED this 6th day of October, 2023.<br />
<br />
===R.S. v. Costco (filed October 25, 2023)===<br />
Case 2:23-cv-01628-RSM Document 1 Filed 10/25/23 <br />
UNITED STATES DISTRICT COURT<br />
FOR THE WESTERN DISTRICT OF WASHINGTON<br />
AT SEATTLE<br />
<br />
Plaintiff brings this case to address Defendant’s unlawful practice of disclosing<br />
Plaintiff’s and Class Members’ confidential, personally-identifiable information (“PII”) and<br />
protected, health information (“PHI”) (collectively referred to as “Private Information”) to<br />
unauthorized third parties via tracking technologies and analytics software embedded on its<br />
website (“Tracking Tools”). One of the Tracking Tools Defendant installed on its Website is the<br />
Facebook pixel, which works in conjunction with related marketing tools and caused patients’<br />
Private Information to be sent to Meta Platforms, Inc. d/b/a Meta (“Facebook”) without patients’<br />
consent when they used Defendant’s website<br />
<br />
On information and belief, Defendant’s websites and Tracking Tools have also<br />
transmitted patients’ Private Information to additional unauthorized third-parties for marketing and<br />
advertising purposes, including Google and Adobe.<br />
<br />
DEMAND FOR JURY TRIAL<br />
Plaintiff hereby demands that this matter be tried before a jury.<br />
<br />
==Consumer response==<br />
{{Ph-I-ConR}}<br />
<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
{{Ph-I-C}}</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Costco%27s_collection_and_sharing_of_data_through_Meta%27s_tracking_pixel&diff=26148Costco's collection and sharing of data through Meta's tracking pixel2025-10-03T08:41:18Z<p>Privacywarrior: </p>
<hr />
<div>{{IncidentCargo<br />
|Company=Costco<br />
|StartDate=2022<br />
|Status=Pending Resolution<br />
|ProductLine=Costco website<br />
|Product=Costco pharmacy website<br />
|ArticleType=Service<br />
|Type=HIPPA Privacy, Privacy<br />
}}<br />
{{Ph-I-Int}}<br />
<br />
==Background==<br />
<br />
Two lawsuits have been filed against Costco Wholesale over the use of these trackers on the Costco Pharmacy pages of the Costco website, which has allegedly impermissibly disclosed information protected under the Health Insurance Portability and Accountability Act (HIPAA). Both lawsuits claim that Costco encourages patients and prospective patients to use its pharmacy webpages, communicate about their prescriptions, conduct research on medications, order new prescriptions, request refills for current medications, inquire about specific immunizations, search for local Medicare supplemental insurance, and sign up for its Rx mail order program.<br />
<ref>{{Cite web |title=Costco Pharmacy Patients Sue for Website Tracking Technology Disclosures of PHI to Third Parties |url=https://www.hipaajournal.com/costco-pharmacy-patients-sue-for-website-tracking-technology-disclosures-of-phi-to-third-parties/ |access-date=October 3, 2025 |website=HIPAA Journal}}</ref><br />
<br />
==[Incident]==<br />
{{Ph-I-I}}<br />
<br />
===[Company]'s response===<br />
{{Ph-I-ComR}}<br />
<br />
==Lawsuit==<br />
{{Ph-I-L}}<br />
Timeline of the Costco Meta Pixel lawsuits<ref>{{Cite web |title=Costco accused of massive violation of members' trust |url=https://www.thestreet.com/retail/costco-sued-for-allegedly-sharing-customer-data-with-facebook |access-date=October 3, 2025 |website=TheStreet}}</ref>:<br />
<br />
October 2023:<br />
Two related federal cases were filed in the Western District of Washington: Castillo et al. v. Costco (filed Oct 6) and R.S. v. Costco (filed Oct 25).<br />
<br />
November 14, 2024:<br />
The court largely denied Costco’s motion to dismiss most of the pivotal claims, allowing the case to proceed. Notably:<br />
* Claims under the Wiretap Act and unjust enrichment survived.<br />
* Some claims — such as those under the Washington Privacy Act and common‑law causes like invasion of privacy or breach of implied contract — were dismissed<br />
<br />
Present:<br />
*The lawsuit remains active. <br />
*The case remains in the post‑pleading phase, likely awaiting defendants’ response to amended complaint or further briefing.<br />
*There is no recorded next court date currently scheduled or publicly accessible.<br />
*Costco has not publicly denied or confirmed the allegations regarding the Meta Pixel on its pharmacy pages.<br />
*No official representation from Costco, whether disputing the plaintiffs’ claims, explaining its use of tracking, or referencing HIPAA compliance can be found in the public record or complaints.<br />
<br />
===Castillo v. Costco (filed Oct 6, 2023)===<br />
Case 2:23-cv-01548 Document 1 Filed 10/06/23 <br />
UNITED STATES DISTRICT COURT<br />
FOR THE WESTERN DISTRICT OF WASHINGTON<br />
AT SEATTLE<br />
[[https://www.classaction.org/media/castillo-et-al-v-costco-wholesale-corporation.pdf]]<br />
<br />
Plaintiffs and the Class Members never consented to, authorized, or otherwise<br />
agreed to allow Defendant to disclose their Sensitive Information to anyone other than those<br />
reasonably believed to be part of Costco, acting in some healthcare-related capacity. Despite this,<br />
Defendant knowingly and intentionally disclosed Plaintiffs’ and the Class Members’ Sensitive<br />
Information to Meta and other undisclosed third parties.<br />
<br />
Plaintiffs’ and the Class Members’ exposed Sensitive Information can and will<br />
likely be further exposed or disseminated to additional third parties.<br />
<br />
As a direct and proximate result of Defendant’s unauthorized exposure of<br />
Plaintiffs’ and the Class Members’ Sensitive Information, Plaintiffs and the Class Members have<br />
suffered injury including an invasion of privacy; conversion of their private and valuable personal<br />
health information for defendant’s gain; loss of the benefit of the bargain Plaintiffs and the Class<br />
<br />
Members considered at the time they bargained for pharmaceutical services and agreed to use<br />
Defendant’s Website for services; statutory damages; and the continued and ongoing risk to their<br />
Sensitive Information.<br />
<br />
DEMAND FOR JURY TRIAL<br />
Plaintiffs, on behalf of themselves and the Class, demand a trial by jury of any and all<br />
issues in this action so triable of right.<br />
DATED this 6th day of October, 2023.<br />
<br />
<br />
===R.S. v. Costco (filed October 25, 2023)===<br />
Case 2:23-cv-01628-RSM Document 1 Filed 10/25/23 <br />
UNITED STATES DISTRICT COURT<br />
FOR THE WESTERN DISTRICT OF WASHINGTON<br />
AT SEATTLE<br />
<br />
Plaintiff brings this case to address Defendant’s unlawful practice of disclosing<br />
Plaintiff’s and Class Members’ confidential, personally-identifiable information (“PII”) and<br />
protected, health information (“PHI”) (collectively referred to as “Private Information”) to<br />
unauthorized third parties via tracking technologies and analytics software embedded on its<br />
website (“Tracking Tools”). One of the Tracking Tools Defendant installed on its Website is the<br />
Facebook pixel, which works in conjunction with related marketing tools and caused patients’<br />
Private Information to be sent to Meta Platforms, Inc. d/b/a Meta (“Facebook”) without patients’<br />
consent when they used Defendant’s website<br />
<br />
On information and belief, Defendant’s websites and Tracking Tools have also<br />
transmitted patients’ Private Information to additional unauthorized third-parties for marketing and<br />
advertising purposes, including Google and Adobe.<br />
<br />
DEMAND FOR JURY TRIAL<br />
Plaintiff hereby demands that this matter be tried before a jury.<br />
<br />
==Consumer response==<br />
{{Ph-I-ConR}}<br />
<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
{{Ph-I-C}}</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Costco%27s_collection_and_sharing_of_data_through_Meta%27s_tracking_pixel&diff=26147Costco's collection and sharing of data through Meta's tracking pixel2025-10-03T07:36:26Z<p>Privacywarrior: Costco secretly collected and shared their data through Meta’s tracking pixel.</p>
<hr />
<div>{{IncidentCargo<br />
|Company=Costco<br />
|StartDate=2022<br />
|Status=Pending Resolution<br />
|ProductLine=Costco website<br />
|Product=Costco pharmacy website<br />
|ArticleType=Service<br />
|Type=HIPPA Privacy, Privacy<br />
}}<br />
{{Ph-I-Int}}<br />
==Background==<br />
{{Ph-I-B}}<br />
<br />
==[Incident]==<br />
{{Ph-I-I}}<br />
<br />
===[Company]'s response===<br />
{{Ph-I-ComR}}<br />
<br />
<br />
==Lawsuit==<br />
{{Ph-I-L}}<br />
<br />
<br />
==Consumer response==<br />
{{Ph-I-ConR}}<br />
<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
{{Ph-I-C}}</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=User:Shingo&diff=25929User:Shingo2025-09-29T01:44:17Z<p>Privacywarrior: </p>
<hr />
<div>Heyo, I’m Shingo. If you ever need to contact me, you can find me '''@shingover''' in the official CAT Discord server.<br />
<br />
{| class="wikitable"<br />
|+Contribution Scores<br />
!Score<br />
!Unique Pages Editted<br />
!Changes<br />
|-<br />
|{{#cscore:shingo|score}}<br />
|{{#cscore:shingo|pages}}<br />
|{{#cscore:shingo|changes}}<br />
|}<br />
<br />
'''Articles''' <br />
<br />
* [[Adobe's AI policy]]<br />
* [[Deep Cycle Systems]]<br />
<br />
My edits are mostly changes to help pages comply to the style guide, along with improving readability as I love writing! (at times) <br />
<br />
Thanks for reading. While you're here, feel free to leave me something here below! (an image, some text...)<br />
<br />
__ |<br />
/ \ | _____________<br />
@ @ | / \<br />
| | o=o | ''It looks'' |<br />
|| | _I | ''like you'' |<br />
|| || * <--| ''are editing'' |<br />
|\_/| | ''a page.'' |<br />
\___/ \_____________/ [[User:Privacywarrior]] was here</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Tim_Hortons_app_collects_user_data_without_consent&diff=25928Tim Hortons app collects user data without consent2025-09-29T01:28:31Z<p>Privacywarrior: /* See also */</p>
<hr />
<div>{{Stub}}<br />
{{Delete|Only a few sentences, no NPOV, no inline references.}}<br />
<br />
<br />
==Background==<br />
In June of 2022, reports in Canada went viral regarding the Tim Hortons Android app which was collecting personal information from users phones without consent. Tim Hortons used a third-party service, Radar, to collect geolocation data of users. it is alleged that they stopped this practice in August of 2020. One of the pieces of data reported back to the Tim Hortons servers included information about when a person with this app on their phone was visiting a competitor coffee shop.<br />
<br />
==Tim Hortons app tracked too much personal information without adequate consent (May 2019)==<br />
<br />
Starting in in May 2019 Tim Hortons released updated versions of its App so that it could, with assistance from a US third-party service provider (“Radar”), track and collect the location of Users’ devices. <ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
In August 2020, subsequent to notification of investigation by the Office of the Privacy Commissioner of Canada, Tim Hortons permanently ceased collecting granular location data, via the App, for purposes of targeted advertising.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Investigation Report by the Office of the Privacy Commissioner of Canada (June 1, 2022)==<br />
<br />
The finding from the investigation are as follows:<br />
<br />
*Tim Hortons did not collect or use personal information for appropriate purposes in the circumstances<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Tim Hortons did not obtain valid consent, as would have been required for its collection and use of the Radar Location Data through the App had we found Tim Hortons to have had an appropriate purpose.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
During the course of the Investigation two additional concerns were identified:<br />
<br />
*The contractual protections Tim Hortons implemented to protect Users’ personal information while being processed by a third-party service provider.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Accountability, and Tim Hortons’ apparent failure to implement policies and practices to ensure compliance with the Acts.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Tim Hortons' response post investigation==<br />
<br />
Deletion: [Tim Hortons] agreed to comply with the recommendation detailed in paragraph 90 within one (1) month of the lifting of any relevant litigation holds, which currently prevents [Tim Hortons] from deleting, or effecting deletion, of the data in question, following a final disposition of the matters underlying the litigation holds. In the interim, [Tim Hortons] will not use the data for any purpose other than in relation to the associated litigation. [Tim Hortons] will inform our Offices in writing of its compliance with this commitment within 14 days of completing the required deletions, including with a detailed description of the data deleted by [Tim Hortons] and that deleted by its third-party service providers.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
Privacy Management Program: [Tim Hortons] agreed to comply with the recommendations detailed in paragraph 91 and 92 within twelve (12) months of the issuance of this report of findings, noting the effort and resources that would be required to implement such a program. [Tim Hortons] further agreed to provide quarterly written updates to our Offices detailing work completed, and progress to completion, on development and implementation of the privacy management program to date.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Class action lawsuits==<br />
Restaurant Brands International Inc., the parent company of Tim Hortons, is facing several class-action lawsuits in relation to its mobile app.<br />
<br />
The lawsuits were launched after the Financial Post's reporting on the collection of geolocation data.<ref>{{Cite web |title=Tim Hortons app tracked too much personal information without adequate consent, investigation finds |url=https://www.cbc.ca/news/business/tim-hortons-app-report-1.6473584 |access-date=September 28, 2025 |website=CBC}}</ref><br />
==See also==<br />
*https://www.priv.gc.ca/en/opc-news/news-and-announcements/2022/nr-c_220601/<br />
*https://uwaterloo.ca/cybersecurity-privacy-institute/news/tim-hortons-app-violated-privacy-laws-after-collecting<br />
==References==<br />
<br />
<references /></div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Tim_Hortons_app_collects_user_data_without_consent&diff=25927Tim Hortons app collects user data without consent2025-09-29T01:24:48Z<p>Privacywarrior: /* See also */</p>
<hr />
<div>{{Stub}}<br />
{{Delete|Only a few sentences, no NPOV, no inline references.}}<br />
<br />
<br />
==Background==<br />
In June of 2022, reports in Canada went viral regarding the Tim Hortons Android app which was collecting personal information from users phones without consent. Tim Hortons used a third-party service, Radar, to collect geolocation data of users. it is alleged that they stopped this practice in August of 2020. One of the pieces of data reported back to the Tim Hortons servers included information about when a person with this app on their phone was visiting a competitor coffee shop.<br />
<br />
==Tim Hortons app tracked too much personal information without adequate consent (May 2019)==<br />
<br />
Starting in in May 2019 Tim Hortons released updated versions of its App so that it could, with assistance from a US third-party service provider (“Radar”), track and collect the location of Users’ devices. <ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
In August 2020, subsequent to notification of investigation by the Office of the Privacy Commissioner of Canada, Tim Hortons permanently ceased collecting granular location data, via the App, for purposes of targeted advertising.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Investigation Report by the Office of the Privacy Commissioner of Canada (June 1, 2022)==<br />
<br />
The finding from the investigation are as follows:<br />
<br />
*Tim Hortons did not collect or use personal information for appropriate purposes in the circumstances<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Tim Hortons did not obtain valid consent, as would have been required for its collection and use of the Radar Location Data through the App had we found Tim Hortons to have had an appropriate purpose.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
During the course of the Investigation two additional concerns were identified:<br />
<br />
*The contractual protections Tim Hortons implemented to protect Users’ personal information while being processed by a third-party service provider.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Accountability, and Tim Hortons’ apparent failure to implement policies and practices to ensure compliance with the Acts.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Tim Hortons' response post investigation==<br />
<br />
Deletion: [Tim Hortons] agreed to comply with the recommendation detailed in paragraph 90 within one (1) month of the lifting of any relevant litigation holds, which currently prevents [Tim Hortons] from deleting, or effecting deletion, of the data in question, following a final disposition of the matters underlying the litigation holds. In the interim, [Tim Hortons] will not use the data for any purpose other than in relation to the associated litigation. [Tim Hortons] will inform our Offices in writing of its compliance with this commitment within 14 days of completing the required deletions, including with a detailed description of the data deleted by [Tim Hortons] and that deleted by its third-party service providers.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
Privacy Management Program: [Tim Hortons] agreed to comply with the recommendations detailed in paragraph 91 and 92 within twelve (12) months of the issuance of this report of findings, noting the effort and resources that would be required to implement such a program. [Tim Hortons] further agreed to provide quarterly written updates to our Offices detailing work completed, and progress to completion, on development and implementation of the privacy management program to date.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Class action lawsuits==<br />
Restaurant Brands International Inc., the parent company of Tim Hortons, is facing several class-action lawsuits in relation to its mobile app.<br />
<br />
The lawsuits were launched after the Financial Post's reporting on the collection of geolocation data.<ref>{{Cite web |title=Tim Hortons app tracked too much personal information without adequate consent, investigation finds |url=https://www.cbc.ca/news/business/tim-hortons-app-report-1.6473584 |access-date=September 28, 2025 |website=CBC}}</ref><br />
<br />
<br />
==See also==<br />
[https://www.priv.gc.ca/en/opc-news/news-and-announcements/2022/nr-c_220601/<nowiki>][</nowiki>https://uwaterloo.ca/cybersecurity-privacy-institute/news/tim-hortons-app-violated-privacy-laws-after-collecting<nowiki>]</nowiki><br />
<br />
==References==<br />
<br />
<nowiki/>{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.<br />
<br />
The "Incidents" category is not needed.}}<br />
<br />
<references /></div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Tim_Hortons_app_collects_user_data_without_consent&diff=25926Tim Hortons app collects user data without consent2025-09-29T01:23:52Z<p>Privacywarrior: /* See also */</p>
<hr />
<div>{{Stub}}<br />
{{Delete|Only a few sentences, no NPOV, no inline references.}}<br />
<br />
<br />
==Background==<br />
In June of 2022, reports in Canada went viral regarding the Tim Hortons Android app which was collecting personal information from users phones without consent. Tim Hortons used a third-party service, Radar, to collect geolocation data of users. it is alleged that they stopped this practice in August of 2020. One of the pieces of data reported back to the Tim Hortons servers included information about when a person with this app on their phone was visiting a competitor coffee shop.<br />
<br />
==Tim Hortons app tracked too much personal information without adequate consent (May 2019)==<br />
<br />
Starting in in May 2019 Tim Hortons released updated versions of its App so that it could, with assistance from a US third-party service provider (“Radar”), track and collect the location of Users’ devices. <ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
In August 2020, subsequent to notification of investigation by the Office of the Privacy Commissioner of Canada, Tim Hortons permanently ceased collecting granular location data, via the App, for purposes of targeted advertising.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Investigation Report by the Office of the Privacy Commissioner of Canada (June 1, 2022)==<br />
<br />
The finding from the investigation are as follows:<br />
<br />
*Tim Hortons did not collect or use personal information for appropriate purposes in the circumstances<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Tim Hortons did not obtain valid consent, as would have been required for its collection and use of the Radar Location Data through the App had we found Tim Hortons to have had an appropriate purpose.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
During the course of the Investigation two additional concerns were identified:<br />
<br />
*The contractual protections Tim Hortons implemented to protect Users’ personal information while being processed by a third-party service provider.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Accountability, and Tim Hortons’ apparent failure to implement policies and practices to ensure compliance with the Acts.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Tim Hortons' response post investigation==<br />
<br />
Deletion: [Tim Hortons] agreed to comply with the recommendation detailed in paragraph 90 within one (1) month of the lifting of any relevant litigation holds, which currently prevents [Tim Hortons] from deleting, or effecting deletion, of the data in question, following a final disposition of the matters underlying the litigation holds. In the interim, [Tim Hortons] will not use the data for any purpose other than in relation to the associated litigation. [Tim Hortons] will inform our Offices in writing of its compliance with this commitment within 14 days of completing the required deletions, including with a detailed description of the data deleted by [Tim Hortons] and that deleted by its third-party service providers.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
Privacy Management Program: [Tim Hortons] agreed to comply with the recommendations detailed in paragraph 91 and 92 within twelve (12) months of the issuance of this report of findings, noting the effort and resources that would be required to implement such a program. [Tim Hortons] further agreed to provide quarterly written updates to our Offices detailing work completed, and progress to completion, on development and implementation of the privacy management program to date.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Class action lawsuits==<br />
Restaurant Brands International Inc., the parent company of Tim Hortons, is facing several class-action lawsuits in relation to its mobile app.<br />
<br />
The lawsuits were launched after the Financial Post's reporting on the collection of geolocation data.<ref>{{Cite web |title=Tim Hortons app tracked too much personal information without adequate consent, investigation finds |url=https://www.cbc.ca/news/business/tim-hortons-app-report-1.6473584 |access-date=September 28, 2025 |website=CBC}}</ref><br />
<br />
<br />
==See also==<br />
[[Main page]][https://www.priv.gc.ca/en/opc-news/news-and-announcements/2022/nr-c_220601/<nowiki>][</nowiki>https://uwaterloo.ca/cybersecurity-privacy-institute/news/tim-hortons-app-violated-privacy-laws-after-collecting<nowiki>]</nowiki><br />
<br />
==References==<br />
<br />
<nowiki/>{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.<br />
<br />
The "Incidents" category is not needed.}}<br />
<br />
<references /></div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Tim_Hortons_app_collects_user_data_without_consent&diff=25925Tim Hortons app collects user data without consent2025-09-29T01:22:18Z<p>Privacywarrior: added in line citations, Incident, Investigation Report, Tim Hortons' response, and Class action lawsuits</p>
<hr />
<div>{{Stub}}<br />
{{Delete|Only a few sentences, no NPOV, no inline references.}}<br />
<br />
<br />
==Background==<br />
In June of 2022, reports in Canada went viral regarding the Tim Hortons Android app which was collecting personal information from users phones without consent. Tim Hortons used a third-party service, Radar, to collect geolocation data of users. it is alleged that they stopped this practice in August of 2020. One of the pieces of data reported back to the Tim Hortons servers included information about when a person with this app on their phone was visiting a competitor coffee shop.<br />
<br />
==Tim Hortons app tracked too much personal information without adequate consent (May 2019)==<br />
<br />
Starting in in May 2019 Tim Hortons released updated versions of its App so that it could, with assistance from a US third-party service provider (“Radar”), track and collect the location of Users’ devices. <ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
In August 2020, subsequent to notification of investigation by the Office of the Privacy Commissioner of Canada, Tim Hortons permanently ceased collecting granular location data, via the App, for purposes of targeted advertising.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Investigation Report by the Office of the Privacy Commissioner of Canada (June 1, 2022)==<br />
<br />
The finding from the investigation are as follows:<br />
<br />
*Tim Hortons did not collect or use personal information for appropriate purposes in the circumstances<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Tim Hortons did not obtain valid consent, as would have been required for its collection and use of the Radar Location Data through the App had we found Tim Hortons to have had an appropriate purpose.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
During the course of the Investigation two additional concerns were identified:<br />
<br />
*The contractual protections Tim Hortons implemented to protect Users’ personal information while being processed by a third-party service provider.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
*Accountability, and Tim Hortons’ apparent failure to implement policies and practices to ensure compliance with the Acts.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Tim Hortons' response post investigation==<br />
<br />
Deletion: [Tim Hortons] agreed to comply with the recommendation detailed in paragraph 90 within one (1) month of the lifting of any relevant litigation holds, which currently prevents [Tim Hortons] from deleting, or effecting deletion, of the data in question, following a final disposition of the matters underlying the litigation holds. In the interim, [Tim Hortons] will not use the data for any purpose other than in relation to the associated litigation. [Tim Hortons] will inform our Offices in writing of its compliance with this commitment within 14 days of completing the required deletions, including with a detailed description of the data deleted by [Tim Hortons] and that deleted by its third-party service providers.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
Privacy Management Program: [Tim Hortons] agreed to comply with the recommendations detailed in paragraph 91 and 92 within twelve (12) months of the issuance of this report of findings, noting the effort and resources that would be required to implement such a program. [Tim Hortons] further agreed to provide quarterly written updates to our Offices detailing work completed, and progress to completion, on development and implementation of the privacy management program to date.<ref>{{Cite web |title=Joint investigation into location tracking by the Tim Hortons App |url=https://www.priv.gc.ca/en/opc-actions-and-decisions/investigations/investigations-into-businesses/2022/pipeda-2022-001/ |access-date=September 28, 2025 |website=Commissariat à la protection de la vie privée}}</ref><br />
<br />
==Class action lawsuits==<br />
Restaurant Brands International Inc., the parent company of Tim Hortons, is facing several class-action lawsuits in relation to its mobile app.<br />
<br />
The lawsuits were launched after the Financial Post's reporting on the collection of geolocation data.<ref>{{Cite web |title=Tim Hortons app tracked too much personal information without adequate consent, investigation finds |url=https://www.cbc.ca/news/business/tim-hortons-app-report-1.6473584 |access-date=September 28, 2025 |website=CBC}}</ref><br />
<br />
<br />
==See also==<br />
[[Main page]][[https://www.priv.gc.ca/en/opc-news/news-and-announcements/2022/nr-c_220601/]][[https://uwaterloo.ca/cybersecurity-privacy-institute/news/tim-hortons-app-violated-privacy-laws-after-collecting]]<br />
<br />
==References==<br />
<br />
<nowiki/>{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.<br />
<br />
The "Incidents" category is not needed.}}<br />
<br />
<references /></div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25909Smart meter2025-09-28T20:05:52Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free. <ref>{{Cite web |title=Smart electricity meters being imposed against will of consumers |date= July 19, 2025 |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date= September 27, 2025 |website=Times of India}}</ref> <ref>{{Cite web |title=Smart Meter Opt Out - Eversource |date= September 9, 2025|url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date= September 27, 2025|website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using<ref>{{Citation|last=Quinn |first=Elias L. |date=Spring 2009 |title=A REPORT FOR THE COLORADO PUBLIC UTILITIES COMMISSION |url=https://www.culawschool.org/tlpc/wp-content/uploads/2010/01/ELias-PUC-09I-EG593-Framing-Paper-Elias-Quinn.pdf|pages=iv}}</ref>, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie: meter readers) and paying a third party smart meter company instead.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
<!-- Hidden <br />
==Hart v. PSREC Legal Case==<br />
One case of utility company customer "winning" a case against utility company <br />
{{Hatnote|https://stopsmartmeters.org/2015/07/06/victory-in-16-month-standoff-as-psrec-drops-fees-and-restores-electric-service/}}<br />
--><br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25907Itron2025-09-28T19:38:49Z<p>Privacywarrior: /* Incidents */ Added FirstEnergy Corp.</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's end users has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref><br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
<ref>{{Cite web |title=Smart Meter Opt Out |url=https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out |access-date=September 28, 2025 |website=centerpointenergy}}</ref><br />
<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee.<ref>{{Cite web |title=Smart Meter FAQs - SCE |url=https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs |access-date=September 28, 2025 |website=SCE}}</ref><br />
<br />
===FirstEnergy Corp. requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
FirstEnergy Corp. is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter there is an up-front $44.46 charge to exchange the smart meter for a digital non-communicating meter, and a $15.00 monthly meter reading fee. Some customers can avoid the one-time meter exchange fee of $44.46 by choosing to have just have the transmitter in the AMI meter disabled, though the monthly meter reading charge of $15.00 still applies.<br />
<ref>{{Cite web |title=Opt-Out Option |url= https://www.firstenergycorp.com/help/smart-meters/nj-smartmeter/nj-opt-out.html |access-date= September 28, 2025 |website=FirstEnergy Corp.}}</ref><br />
<br />
==Products==<br />
{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''<br />
*Cellular Module<br />
*CENTRON<br />
*CENTRON II<br />
*CENTRON Polyphase<br />
*CENTRON Polyphase III Advanced CP3SLV<br />
*CENTRON Polyphase R400<br />
*CENTRON R400<br />
*CENTRON R450 Advanced Meter<br />
*FDM Workorders<br />
*Firmware Upgrader (FWU)<br />
*Gen5 CENTRON II<br />
*Gen5 Riva Meter<br />
*Gen5 Riva Polyphase Electric Meter<br />
*Itron Mobile Radio (IMR)<br />
*Meter Program Configurator (MPC)<br />
*OpenWay CENTRON<br />
*OpenWay CENTRON Cellular LTE-M<br />
*OpenWay CENTRON Polyphase Meter<br />
*OpenWay Riva CENTRON Meter<br />
*OpenWay Riva CENTRON Polyphase Meter<br />
*PC-PRO+ Advanced<br />
*SENTINEL<br />
*Solar Meter<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25906Itron2025-09-28T19:25:19Z<p>Privacywarrior: /* Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present) */ Grammer</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's end users has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref><br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
<ref>{{Cite web |title=Smart Meter Opt Out |url=https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out |access-date=September 28, 2025 |website=centerpointenergy}}</ref><br />
<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee.<ref>{{Cite web |title=Smart Meter FAQs - SCE |url=https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs |access-date=September 28, 2025 |website=SCE}}</ref><br />
<br />
==Products==<br />
{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''<br />
*Cellular Module<br />
*CENTRON<br />
*CENTRON II<br />
*CENTRON Polyphase<br />
*CENTRON Polyphase III Advanced CP3SLV<br />
*CENTRON Polyphase R400<br />
*CENTRON R400<br />
*CENTRON R450 Advanced Meter<br />
*FDM Workorders<br />
*Firmware Upgrader (FWU)<br />
*Gen5 CENTRON II<br />
*Gen5 Riva Meter<br />
*Gen5 Riva Polyphase Electric Meter<br />
*Itron Mobile Radio (IMR)<br />
*Meter Program Configurator (MPC)<br />
*OpenWay CENTRON<br />
*OpenWay CENTRON Cellular LTE-M<br />
*OpenWay CENTRON Polyphase Meter<br />
*OpenWay Riva CENTRON Meter<br />
*OpenWay Riva CENTRON Polyphase Meter<br />
*PC-PRO+ Advanced<br />
*SENTINEL<br />
*Solar Meter<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25905Itron2025-09-28T19:23:30Z<p>Privacywarrior: /* Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present) */</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's smart meters and smart grid solutions has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref><br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
<ref>{{Cite web |title=Smart Meter Opt Out |url=https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out |access-date=September 28, 2025 |website=centerpointenergy}}</ref><br />
<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee.<ref>{{Cite web |title=Smart Meter FAQs - SCE |url=https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs |access-date=September 28, 2025 |website=SCE}}</ref><br />
<br />
==Products==<br />
{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''<br />
*Cellular Module<br />
*CENTRON<br />
*CENTRON II<br />
*CENTRON Polyphase<br />
*CENTRON Polyphase III Advanced CP3SLV<br />
*CENTRON Polyphase R400<br />
*CENTRON R400<br />
*CENTRON R450 Advanced Meter<br />
*FDM Workorders<br />
*Firmware Upgrader (FWU)<br />
*Gen5 CENTRON II<br />
*Gen5 Riva Meter<br />
*Gen5 Riva Polyphase Electric Meter<br />
*Itron Mobile Radio (IMR)<br />
*Meter Program Configurator (MPC)<br />
*OpenWay CENTRON<br />
*OpenWay CENTRON Cellular LTE-M<br />
*OpenWay CENTRON Polyphase Meter<br />
*OpenWay Riva CENTRON Meter<br />
*OpenWay Riva CENTRON Polyphase Meter<br />
*PC-PRO+ Advanced<br />
*SENTINEL<br />
*Solar Meter<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25904Itron2025-09-28T19:21:33Z<p>Privacywarrior: /* CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present) */</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's smart meters and smart grid solutions has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref><br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
<ref>{{Cite web |title=Smart Meter Opt Out |url=https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out |access-date=September 28, 2025 |website=centerpointenergy}}</ref><br />
<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
==Products==<br />
{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''<br />
*Cellular Module<br />
*CENTRON<br />
*CENTRON II<br />
*CENTRON Polyphase<br />
*CENTRON Polyphase III Advanced CP3SLV<br />
*CENTRON Polyphase R400<br />
*CENTRON R400<br />
*CENTRON R450 Advanced Meter<br />
*FDM Workorders<br />
*Firmware Upgrader (FWU)<br />
*Gen5 CENTRON II<br />
*Gen5 Riva Meter<br />
*Gen5 Riva Polyphase Electric Meter<br />
*Itron Mobile Radio (IMR)<br />
*Meter Program Configurator (MPC)<br />
*OpenWay CENTRON<br />
*OpenWay CENTRON Cellular LTE-M<br />
*OpenWay CENTRON Polyphase Meter<br />
*OpenWay Riva CENTRON Meter<br />
*OpenWay Riva CENTRON Polyphase Meter<br />
*PC-PRO+ Advanced<br />
*SENTINEL<br />
*Solar Meter<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25903Itron2025-09-28T19:17:13Z<p>Privacywarrior: /* NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present) */</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's smart meters and smart grid solutions has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.<ref>{{Cite web |title=Installation: Smart meter installation |url=https://www.nyseg.com/smartenergy/innovation/smartmeters/installation |access-date=September 28, 2025 |website=nyseg}}</ref><br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
==Products==<br />
{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''<br />
*Cellular Module<br />
*CENTRON<br />
*CENTRON II<br />
*CENTRON Polyphase<br />
*CENTRON Polyphase III Advanced CP3SLV<br />
*CENTRON Polyphase R400<br />
*CENTRON R400<br />
*CENTRON R450 Advanced Meter<br />
*FDM Workorders<br />
*Firmware Upgrader (FWU)<br />
*Gen5 CENTRON II<br />
*Gen5 Riva Meter<br />
*Gen5 Riva Polyphase Electric Meter<br />
*Itron Mobile Radio (IMR)<br />
*Meter Program Configurator (MPC)<br />
*OpenWay CENTRON<br />
*OpenWay CENTRON Cellular LTE-M<br />
*OpenWay CENTRON Polyphase Meter<br />
*OpenWay Riva CENTRON Meter<br />
*OpenWay Riva CENTRON Polyphase Meter<br />
*PC-PRO+ Advanced<br />
*SENTINEL<br />
*Solar Meter<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Consumer_Rights_Wiki_talk:Moderators%27_noticeboard&diff=25902Consumer Rights Wiki talk:Moderators' noticeboard2025-09-28T19:11:24Z<p>Privacywarrior: /* Itron article has been flagged for questionable relevance. */ new section</p>
<hr />
<div><div style="margin: {{#ifeq:{{{navbox|<noinclude&gt;yes</noinclude&gt;}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}"><br />
<div style="padding: 0.25em 0; text-align: center; font-size: 120%; border-radius: 3px; font-weight: bold; {{{titlestyle|background-color: var(--background-color-content-added, #aad1ff); color: inherit;}}}">Welcome — post issues of interest to Moderators</div><br />
*Post '''appeals''' to article notice templates (e.g. Incomplete, Stub, etc.)<br />
*Post requests for '''moderator action''' here (e.g. blocks)<br />
*Just need a mod? Post here or ping a mod with a question.<br />
*Post any information or news relevant to the moderation team here.<br />
*To request an article to be created, do not post here, try [[Article suggestions]] instead.<br />
*Do not report technical issues here, please use the [[Consumer_Rights_Wiki_talk:Bugs|Bugs noticeboard]] instead.<br />
<br />
<div style="padding: 0.25em 0; text-align: center; font-size: 150%; border-radius: 3px; font-weight: bold">[[Special:NewSection/Consumer Rights Wiki talk:Moderators' noticeboard|Start a new section]]</div><br />
</div><br />
<br /><br />
{{Archives}} <!-- Mod instructions: when a discussion hasn't be replied to in seven days or is otherwise finished, please archive it to the most recent archive page. It will then be accessible on this template for others to read previous discussions. --><br />
==Open tasks==<br />
<br />
*[[:Category:Articles with deletion requests]]<br />
*[[:Category:Articles with merge requests]]<br />
*[[:Category:Articles marked as irrelevant]]<br />
*[[Special:NewPages]]<br />
<br />
<br />
==Outdated wiki link==<br />
The following I copypasted from [[Template:ToneWarning]]’s talk page. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 15:13, 17 September 2025 (UTC)<br />
<br />
Due to the changes made since this template's creation in January 2025, I recommend updating the link used for "editorial guidelines". Clicking on it currently leads to the top of the [[Mission statement]] article since the original section label no longer exists. — [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 01:32, 12 July 2025 (UTC)<br />
:More specifically, it should point to [[Consumer_Rights_Wiki:Editorial_guidelines]] instead of [[Mission statement]]. [[User:NOTAROBOT|NOTAROBOT]] ([[User talk:NOTAROBOT|talk]]) 11:51, 9 August 2025 (UTC)<br />
<br />
==Place fightchatcontrol.eu in a prominent place on the homepage.==<br />
<br />
I wish to have https://fightchatcontrol.eu/ on the top of consumerrights.wiki. I understand that this is not a corporation thing. But privacy is something many of the people here strongly value and this is an important project for everyones rights. [[User:Dentist5735|Dentist5735]] ([[User talk:Dentist5735|talk]]) 00:03, 18 September 2025 (UTC)<br />
<br />
:Not a mod and so won’t implement it myself but there is a ‘consumer tools’ section if you scoll down very far that this would kinda fit in to. [[User:AnotherConsumerRightsPerson|AnotherConsumerRightsPerson]] ([[User talk:AnotherConsumerRightsPerson|talk]]) 05:21, 18 September 2025 (UTC)<br />
<br />
== Itron article has been flagged for questionable relevance. ==<br />
<br />
I believe the [[Itron]] article has been mistakenly flagged for questionable relevance. I have added several Incidents to the page to further show Itron's systemic patterns of consumer privacy violations please see the below:<br />
<br />
''Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)''<br />
<br />
''NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)''<br />
<br />
''CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)''<br />
<br />
''Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)''<br />
<br />
Smart meter (and smart grid solutions) usage by utility companies involves a lot of layers but these are what I find to be most concerning:<br />
<br />
''Lack of data privacy, utility companies can freely share customer data with third party smart meter companies (such as Itron) without customer knowledge.''<br />
<br />
''Lack of freedom to choose whether or not you have a smart meter recording your electricity usage. This data can be used to infer all sorts of things from what kind of appliances you own to when you are home.''<br />
<br />
''Itron's Data Processing Agreement is un-viewable (at least for me) and not easy to find either, and end users typically do not know they will have an Itron smart meter until after it is installed by their electric company.''<br />
<br />
Itron is not the only smart meter and smart grid solutions game in town but they are big and not end user friendly,.<br />
<br />
Thank Mods! [[User:Privacywarrior|Privacywarrior]] ([[User talk:Privacywarrior|talk]]) 19:11, 28 September 2025 (UTC)</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25900Itron2025-09-28T18:38:51Z<p>Privacywarrior: /* NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present) */</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's smart meters and smart grid solutions has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025. {{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
==Products==<br />
{{Ph-C-P}}'''Electricity Meters + Modules and Smart Electricity meters'''<br />
*Cellular Module<br />
*CENTRON<br />
*CENTRON II<br />
*CENTRON Polyphase<br />
*CENTRON Polyphase III Advanced CP3SLV<br />
*CENTRON Polyphase R400<br />
*CENTRON R400<br />
*CENTRON R450 Advanced Meter<br />
*FDM Workorders<br />
*Firmware Upgrader (FWU)<br />
*Gen5 CENTRON II<br />
*Gen5 Riva Meter<br />
*Gen5 Riva Polyphase Electric Meter<br />
*Itron Mobile Radio (IMR)<br />
*Meter Program Configurator (MPC)<br />
*OpenWay CENTRON<br />
*OpenWay CENTRON Cellular LTE-M<br />
*OpenWay CENTRON Polyphase Meter<br />
*OpenWay Riva CENTRON Meter<br />
*OpenWay Riva CENTRON Polyphase Meter<br />
*PC-PRO+ Advanced<br />
*SENTINEL<br />
*Solar Meter<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25899Itron2025-09-28T18:33:37Z<p>Privacywarrior: /* Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present) */</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
There is a possibility that data from Itron's smart meters and smart grid solutions has already been leaked. As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25898Itron2025-09-28T18:29:39Z<p>Privacywarrior: added incident and fixed reference</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
<br />
<!-- Hidden <br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
--><br />
===Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)===<br />
Utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<blockquote>"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<br />
<br />
<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=August 1, 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live <br />
|access-date=September 28, 2025 |website=IEA – International Energy Agency}}</ref></blockquote><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
CenterPoint is switching all it's customers to the '''OpenWay Riva CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25895Itron2025-09-28T17:56:39Z<p>Privacywarrior: </p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
<br />
<!-- Hidden <br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
--><br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<br />
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref><br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25882Itron2025-09-28T13:15:42Z<p>Privacywarrior: Added Southern California Edison incident</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<br />
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref><br />
<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
===Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)===<br />
<!-- Hidden <br />
{{Main|link to the main CR Wiki article}}<br />
--><br />
Southern California Edison is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee. <br />
{{Hatnote|https://www.sce.com/customer-service-center/help-center/billing-payments/understand-your-bill/smart-meter-faqs}}<br />
<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25877Itron2025-09-28T12:59:57Z<p>Privacywarrior: Moved text</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<br />
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref><br />
<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
{{Main|link to the main CR Wiki article}}<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25876Itron2025-09-28T12:58:30Z<p>Privacywarrior: Switched link to Hatnote</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<br />
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref><br />
<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
{{Main|link to the main CR Wiki article}}<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
The expected completion date of the smart meter installation is sometime 2025.<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out}}<br />
<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25875Itron2025-09-28T12:56:08Z<p>Privacywarrior: Switched links to hatnote</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<br />
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref><br />
<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
{{Main|link to the main CR Wiki article}}<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future.{{Hatnote|https://www.nyseg.com/smartenergy/innovation/smartmeters/installation}}<br />
<br />
The expected completion date of the smart meter installation is sometime 2025.<br />
<br />
===CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)===<br />
CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter<br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter<br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
{{Hatnote|https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out.aspx?sa=ho&au=bus}}<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25874Itron2025-09-28T12:48:21Z<p>Privacywarrior: /* Incidents */ Added citations and Incidents of opt out charges</p>
<hr />
<div>{{Irrelevant}}<br />
{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
As an article from the International Energy Agency (IEA) states:<br />
<br />
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."<ref>{{Cite web |last=Casanovas |first=Marc |last2=Nghiem |first2=Aloys |date=01 August 2023 |title=Cybersecurity – is the power system lagging behind? |url=https://www.iea.org/commentaries/cybersecurity-is-the-power-system-lagging-behind |url-status=live |access-date=28 09 2025 |website=IEA – International Energy Agency}}</ref><br />
<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
<br />
===NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)===<br />
{{Main|link to the main CR Wiki article}}<br />
NYSEG is in the process of switching all it's customers to the '''OpenWay Riva''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. https://www.nyseg.com/smartenergy/innovation/smartmeters/installation<br />
<br />
The expected completion date of the smart meter installation is sometime 2025.<br />
<br />
=== CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present) ===<br />
CenterPoint is switching all it's customers to the '''OpenWay CENTRON''' smart meter made by Itron. If customers chose to opt-out of the smart meter they will be charged a one-time and a monthly fee.<br />
{| class="wikitable"<br />
|+<br />
!Non-standard meter option<br />
!One-time fee<br />
!Monthly fee<br />
|-<br />
|Existing Analog Meter <br />
|$85<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with radio-disabled advanced meter<br />
|$180<br />
|$40<br />
|-<br />
|Replacing existing advanced meter with analog meter <br />
|$190<br />
|$40<br />
|-<br />
|Replacing existing advanced meter<br />
with non-standard digital meter<br />
|$200<br />
|$40<br />
|}<br />
https://www.centerpointenergy.com/en-us/Services/Pages/Smart-Meter-Opt-Out.aspx?sa=ho&au=bus<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
*[[Smart meter]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25830Smart meter2025-09-27T14:35:34Z<p>Privacywarrior: Troubleshooting Citation issue, not sure what really happened...works now</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free. <ref>{{Cite web |title=Smart electricity meters being imposed against will of consumers |date= July 19, 2025 |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date= September 27, 2025 |website=Times of India}}</ref> <ref>{{Cite web |title=Smart Meter Opt Out - Eversource |date= September 9, 2025|url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date= September 27, 2025|website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using<ref>{{Citation|last=Quinn |first=Elias L. |date=Spring 2009 |title=A REPORT FOR THE COLORADO PUBLIC UTILITIES COMMISSION |url=https://www.culawschool.org/tlpc/wp-content/uploads/2010/01/ELias-PUC-09I-EG593-Framing-Paper-Elias-Quinn.pdf|pages=iv}}</ref>, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie: meter readers) and paying a third party smart meter company instead.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
<br />
<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25829Smart meter2025-09-27T14:28:39Z<p>Privacywarrior: Fixed reference errors</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free. <ref>{{Cite web |title=Smart electricity meters being imposed against will of consumers |date= July 19, 2025 |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date= September 27, 2025 |website=Times of India}}</ref> <ref>{{Cite web |title=Smart Meter Opt Out - Eversource |date= Sept 09, 2025 |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=Sept 27, 2025|website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using<ref>{{Citation|last=Quinn |first=Elias L. |date=Spring 2009 |title=A REPORT FOR THE COLORADO PUBLIC UTILITIES COMMISSION |url=https://www.culawschool.org/tlpc/wp-content/uploads/2010/01/ELias-PUC-09I-EG593-Framing-Paper-Elias-Quinn.pdf|pages=iv}}</ref>, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie: meter readers) and paying a third party smart meter company instead.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25825Smart meter2025-09-27T14:01:49Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025 27 09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025|website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using<ref>{{Citation|last=Quinn |first=Elias L. |date=Spring 2009 |title=A REPORT FOR THE COLORADO PUBLIC UTILITIES COMMISSION |url=https://www.culawschool.org/tlpc/wp-content/uploads/2010/01/ELias-PUC-09I-EG593-Framing-Paper-Elias-Quinn.pdf|pages=iv}}</ref>, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie: meter readers) and paying a third party smart meter company instead.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25823Smart meter2025-09-27T13:44:48Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using<ref>{{Cite journal |last=Quinn |first=Elias L. |date=Spring 2009 |title=A REPORT FOR THE<br />
COLORADO PUBLIC UTILITIES COMMISSION |url=https://www.culawschool.org/tlpc/wp-content/uploads/2010/01/ELias-PUC-09I-EG593-Framing-Paper-Elias-Quinn.pdf |journal= |pages=iv}}</ref>, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie: meter readers) and paying a third party smart meter company instead.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25821Smart meter2025-09-27T11:57:23Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie: meter readers) and paying a third party smart meter company instead.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25820Smart meter2025-09-27T11:56:45Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy. There is also something to be said for removing unskilled labor positions from the job market (ie:meter readers) and paying a third party smart meter company instead. <br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25818Smart meter2025-09-27T11:51:10Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of harmful amounts of EMF and RF being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25817Smart meter2025-09-27T11:45:52Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
<br />
<u>Consumption of electric energy</u><br />
*voltage levels<br />
*current<br />
*power factor<br />
<u>Consumption of lP (propane) or Natural gas</u><br />
<br />
<u>Consumption of water</u><br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25816Smart meter2025-09-27T11:41:39Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric, water, and gas distribution companies are asking or requiring customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25814Smart meter2025-09-27T11:40:03Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25813Smart meter2025-09-27T11:32:58Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
Consumption of electric energy<br />
*voltage levels<br />
*current<br />
*power factor<br />
Consumption of lP (propane) or Natural gas<br />
Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25812Smart meter2025-09-27T11:32:23Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
Consumption of lP (propane) or Natural gas<br />
Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25811Smart meter2025-09-27T11:31:18Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity, identify when users are home, identify what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25810Itron2025-09-27T10:37:16Z<p>Privacywarrior: </p>
<hr />
<div>{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:[[Smart meter]](s) for gas, water, and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Example incident one (''date'')===<br />
{{Main|link to the main CR Wiki article}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''date'')===<br />
...<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
[[Internet of Things]]<br />
[[Smart meter]]<br />
[[Smart Meters and Modules]]<br />
[[Smart Grid]]<br />
[[Data Collection]]<br />
[[Analysis Software]]<br />
[[Data Management]]<br />
[[Water Communication Modules]]<br />
[[Internet of Things (IoT)]]<br />
[[Smart Cities]]<br />
[[Sensing + Control]]<br />
[[Solar Monitoring]]<br />
[[Natural Gas Detectors]]<br />
[[Distributed Energy Resources]]<br />
[[Smart Streetlights]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25809Smart meter2025-09-27T10:31:06Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records utility (e.g., electricity, gas, water) information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. This data can be used to infer patterns in electricity use identify when users home, what appliances they are using, etc.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
*Possible Security Issues: remote manipulation.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25808Itron2025-09-27T10:25:11Z<p>Privacywarrior: </p>
<hr />
<div>{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=[[Smart meter]](s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:Smart meters for gas and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Example incident one (''date'')===<br />
{{Main|link to the main CR Wiki article}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''date'')===<br />
...<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
[[Internet of Things]]<br />
[[Smart meter]]<br />
[[Smart Meters and Modules]]<br />
[[Smart Grid]]<br />
[[Data Collection]]<br />
[[Analysis Software]]<br />
[[Data Management]]<br />
[[Water Communication Modules]]<br />
[[Internet of Things (IoT)]]<br />
[[Smart Cities]]<br />
[[Sensing + Control]]<br />
[[Solar Monitoring]]<br />
[[Natural Gas Detectors]]<br />
[[Distributed Energy Resources]]<br />
[[Smart Streetlights]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25807Smart meter2025-09-27T10:22:25Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><ref>{{Cite web |date=09 Sept 2025 |title=Smart Meter Opt Out - Eversource |url=https://www.eversource.com/residential/account-billing/smart-meters/smart-meter-opt-out |url-status=live |access-date=09 Sept 2025 |website=Eversource}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25806Itron2025-09-27T10:09:46Z<p>Privacywarrior: /* See also */</p>
<hr />
<div>{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=Smart Meters and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:Smart meters for gas and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Example incident one (''date'')===<br />
{{Main|link to the main CR Wiki article}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''date'')===<br />
...<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
[[Internet of Things]]<br />
[[Smart meter]]<br />
[[Smart Meters and Modules]]<br />
[[Smart Grid]]<br />
[[Data Collection]]<br />
[[Analysis Software]]<br />
[[Data Management]]<br />
[[Water Communication Modules]]<br />
[[Internet of Things (IoT)]]<br />
[[Smart Cities]]<br />
[[Sensing + Control]]<br />
[[Solar Monitoring]]<br />
[[Natural Gas Detectors]]<br />
[[Distributed Energy Resources]]<br />
[[Smart Streetlights]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25805Smart meter2025-09-27T10:07:47Z<p>Privacywarrior: Added citation</p>
<hr />
<div>A smart meter is an electronic device that records information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<ref>{{Cite web |date=2025-07-19 |title=Smart electricity meters being imposed against will of consumers |url=https://timesofindia.indiatimes.com/city/bhopal/smart-electricity-meters-being-imposed-against-will-of-consumers-patwari/articleshow/122771583.cms |url-status=live |access-date=2025-27-09 |website=Times of India}}</ref><br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Itron&diff=25804Itron2025-09-27T10:02:14Z<p>Privacywarrior: </p>
<hr />
<div>{{Stub}}{{CompanyCargo<br />
|Founded=1977<br />
|Industry=Smart Meters and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights<br />
|Type=Public<br />
|Website=https://na.itron.com<br />
|Description=Itron, Inc. is an American technology company that offers products and services for energy and water resource management.<br />
}}'''Itron, Inc.''' is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.<br />
<br />
==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:<br />
*User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:Smart meters for gas and electric) or face a monthly charge.<br />
*User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts<br />
*Business Model<br />
*Market Control - Itron has an overwhelming amount of companies currently using it's services and technologies, see below for partial list:<br />
<br />
North America: CenterPoint Energy; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico<br />
<br />
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.<br />
<br />
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).<br />
<br />
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).<br />
<br />
==Incidents==<br />
{{Ph-C-Inc}}<br />
<br />
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].<br />
===Example incident one (''date'')===<br />
{{Main|link to the main CR Wiki article}}<br />
Short summary of the incident (could be the same as the summary preceding the article).<br />
===Example incident two (''date'')===<br />
...<br />
<br />
==Products==<br />
{{Ph-C-P}}<br />
*Electricity Meters + Modules and Smart Electricity meters<br />
**Cellular Module<br />
**CENTRON<br />
**CENTRON II<br />
**CENTRON Polyphase<br />
**CENTRON Polyphase III Advanced CP3SLV<br />
**CENTRON Polyphase R400<br />
**CENTRON R400<br />
**CENTRON R450 Advanced Meter<br />
**FDM Workorders<br />
**Firmware Upgrader (FWU)<br />
**Gen5 CENTRON II<br />
**Gen5 Riva Meter<br />
**Gen5 Riva Polyphase Electric Meter<br />
**Itron Mobile Radio (IMR)<br />
**Meter Program Configurator (MPC)<br />
**OpenWay CENTRON<br />
**OpenWay CENTRON Cellular LTE-M<br />
**OpenWay CENTRON Polyphase Meter<br />
**OpenWay Riva CENTRON Meter<br />
**OpenWay Riva CENTRON Polyphase Meter<br />
**PC-PRO+ Advanced<br />
**SENTINEL<br />
**Solar Meter<br />
<br />
==See also==<br />
[[Internet of Things]]<br />
[[Smart Meters and Modules]]<br />
[[Smart Grid]]<br />
[[Data Collection]]<br />
[[Analysis Software]]<br />
[[Data Management]]<br />
[[Water Communication Modules]]<br />
[[Internet of Things (IoT)]]<br />
[[Smart Cities]]<br />
[[Sensing + Control]]<br />
[[Solar Monitoring]]<br />
[[Natural Gas Detectors]]<br />
[[Distributed Energy Resources]]<br />
[[Smart Streetlights]]<br />
<br />
==References==<br />
{{reflist}}<br />
<br />
[[Category:{{PAGENAME}}]]</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25803Smart meter2025-09-27T09:59:20Z<p>Privacywarrior: </p>
<hr />
<div>A smart meter is an electronic device that records information, such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25802Smart meter2025-09-27T09:58:13Z<p>Privacywarrior: /* Consumer-impact summary */</p>
<hr />
<div>A smart meter is an electronic device that records information—such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP (propane) or Natural gas<br />
*Consumption of water.<br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
Smart meters are in and of themselves mostly harmless (**Note: there have suspicions of EMF and radiation being emitted from the meters due to lack of shielding, no major studies found at time of page creation), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge.<br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Smart_meter&diff=25801Smart meter2025-09-27T09:55:54Z<p>Privacywarrior: Created Page</p>
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<div>A smart meter is an electronic device that records information—such as:<br />
*Consumption of electric energy<br />
**voltage levels<br />
**current<br />
**power factor<br />
*Consumption of lP(propane) or Natural gas<br />
*Consumption of water. <br />
<br />
The smart meter can then communicate the information to the consumer and utility suppliers. Advanced metering infrastructure (AMI) differs from automatic meter reading (AMR) in that it enables two-way communication between the meter and the supplier. <br />
<br />
==Consumer-impact summary==<br />
{{Ph-C-CIS}}<br />
Smart meters are in and of themselves mostly harmless (there are suspicions of EMF and radiation being emitted from the meters due to lack of shielding), but when coupled with third parties collecting, processing, and retaining data this could put the end user at risk of data leaks:<br />
*User Freedom: Many of electric and gas distribution companies are requiring or asking customers to switch to smart meters. In some cases customers can opt out if they pay a monthly fee and in rare cases companies will allow customers to opt out for free.<br />
*User Privacy: Most smart meters use third parties to collect, process, and store data without the customers knowledge. <br />
*Business Model: Utility companies typically do not disclose to their customers what is happening with the data from the smart meter, tell customers what brand smart meter is being installed, or inform customers of the third party smart meter companies' privacy policy.</div>Privacywarriorhttps://consumerrights.wiki/index.php?title=Internet_of_things&diff=25800Internet of things2025-09-27T09:23:39Z<p>Privacywarrior: Added structure and Defined IOT</p>
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<div>'''Internet of things (IoT)''' describes devices with sensors, processing ability, software and other technologies that connect and exchange data with other devices and systems over the Internet or other communication networks. <br />
<br />
== Consumer-impact summary ==<br />
IoT devices can be invasive, unsecured, and are becoming harder to avoid in modern times:<br />
<br />
* IoT products may or may not use 3rd party Internet service to provide a service, this could be for information sharing, for example a camera feed or baby monitor, or for control and management of the device remotely, for example a Ring doorbell.<br />
* Some of these devices (though not many) can carry out their work indefinitely with no internet connections, controlled locally on your LAN and not requiring servers for activation. A grey area happens with products like BRLite, for example, which will monitor you if it can, but the lights continue to work with newly installed APKs after grid down.<br />
* The term Internet of Things also refers to networks used specifically for these kinds of devices, like LoRa, though not all are proprietary.<br />
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[[Category:Common terms]]</div>Privacywarrior