List of products and services with forced arbitration

2025-10-28T01:58:18Z

RChandra: added row for Mint Mobile, a prepaid division of T-Mobile US

'''[[Forced arbitration]]''' is the practice in which businesses require their customers to resolve disputes through third-party arbitration instead of a traditional court system, often while revoking the consumer's right to partake in a class-action lawsuit. Businesses will typically add an arbitration clause to their [[Terms of Service]] which outlines how disputes should be handled between them and the consumer. The business decides who the arbiter is, irrespective of biases and conflicts of interest, and when combined with the revocation of the customer's rights to a traditional court system, forced arbitration is exploitative in benefiting the business at the customer's expense.

Adding arbitration clauses in take-it-or-leave-it contracts (e.g. consumer products and services) is a widespread practice across all industries and relations (including employment). Nonetheless, this article attempts to cover as many consumer products and services containing an arbitration clause as possible.

==Products and services==
{| class="wikitable"
|+
!Product/service
!Company
!Clause
!Source
!Opt-out method(s)
!Note
|-
|Bandcamp
|Bandcamp Ventures LLC
|"Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in Los Angeles County, California, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS."
|"Dispute Resolution" section of Terms of Use<ref>{{Cite web |title=Bandcamp Terms of Use |url=https://bandcamp.com/terms_of_use |url-status=live |archive-url=https://web.archive.org/web/20251013161152/https://bandcamp.com/terms_of_use |archive-date=2025-10-13 |access-date=2025-10-20 |website=Bandcamp}}</ref>
|
|Service cannot be used in places where these terms are not allowed or unenforcable: "Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms of Use, including without limitation, this section."
|-
|[[Discord]]
|Discord Inc.
|"You agree that any Dispute between you and Discord that for any reason is not subject to the “Agreement to Arbitrate” section below may only be pursued by you on an individual basis, and you may not bring a claim as a plaintiff or a class member in a class, collective, or representative action."
|Section 16 of [https://discord.com/terms Terms of Service]
|
|
|-
|[[Instagram]]
|[[Meta|Meta Platforms Inc.]]
|"Except as provided below, you and we agree that any cause of action, legal claim, or dispute between you and us arising out of or related to these Terms or Instagram ("claim(s)") must be resolved by arbitration on an individual basis. [[Class action|Class actions]] and class arbitrations are not permitted; you and we may bring a claim only on your own behalf and cannot seek relief that would affect other Instagram users."
|Section 7.4 of[https://help.instagram.com/581066165581870/ Terms of Use]
|
|
|-
|[[Itch.io]]
|Itch.io
|"You and company agree not to bring or participate in a class, collective, or representative action, private attorney general action or collective arbitration, even if arbitration procedures or rules would otherwise allow one."
|Section 15 of [https://itch.io/docs/legal/terms Terms of Service]
|
|No forced arbitration; revokes right to class-action lawsuit.
|-
|Mint Mobile
|T-Mobile US, Inc.
|Dispute Resolution. BY ACCEPTING THESE T&CS, YOU ARE AGREEING TO RESOLVE ANY DISPUTE WITH US THROUGH INDIVIDUAL BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES, AND YOU ARE WAIVING YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT. MINT MOBILE AND YOU EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL CLAIMS OR DISPUTES WILL BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION OR IN SMALL CLAIMS COURT.
|Section 2 of [https://www.mintmobile.com/plan-terms-and-conditions/ Terms & Conditions]
|
|
|-

|Powell's Books
|Powell's Books, Inc.
|"Any dispute arising out of or relating in any way to your use of this website or the purchase of merchandise from Powell's will be resolved by binding arbitration. The arbitration shall be conducted by a single arbitrator in the city of Portland, Oregon, USA, in accordance with the rules of the American Arbitration Association ("AAA"). No claims of any other parties may be joined or otherwise combined in the arbitration proceeding."
|[https://www.powells.com/info/terms-of-use Terms and Conditions of Use]
|
|
|-
|[[Proton]] Account, protonvpn.com, proton.me
|Proton
|"These Terms of Service contain a class action waiver as well as an arbitration provision, which requires you to arbitrate any claims (with certain exceptions) you may have on an individual basis. Arbitration on an individual basis means that you will not have, and that you waive, the right for a judge or jury to decide your claims, and that you may not proceed in a class, consolidated, or representative capacity in any forum, as described in more detail below."
|Section 13.1 of [https://proton.me/legal/terms Terms of Service]
|
|
|-
|[[Roku]] website, channel, account, or any Roku product or service
|Roku, Inc.
|"All claims arising out of or relating to your Roku account or any Roku product or service will be resolved exclusively through arbitration, according to these Dispute Resolution Terms, unless you opted out or another exception applies. We both agree that all claims may only be conducted on an individual basis (and not in a class, consolidated, or representative action)."
|[https://docs.roku.com/published/tos/en/us Website Terms of Use], [https://docs.roku.com/published/therokuchannel-userstermsandconditions/en/us Channel Terms of Use]
|
|
|-
|[[Sony]] Playstation Network, PSN Content, PSN Devices
|Sony Entities
|"You and the Sony entity with which you have a dispute agree that arbitration will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general action, unless both you and the Sony entity with which you have a dispute specifically agree to do so in writing following initiation of the arbitration."
|Section 14 of [https://www.playstation.com/en-us/legal/psn-terms-of-service/ Terms of Service]
|
|
|-
|[[Spotify]]
|Spotify Technology
|"You and Spotify agree that each may bring claims against the other in arbitration or litigation only in your or its individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative action. "
|Arbitration Agreement under Section 6 of [https://www.spotify.com/us/legal/end-user-agreement/ Terms of Use]
|
|
|-
|[[Ticketmaster Entertainment, LLC|Ticketmaster]]
|Ticketmaster Entertainment, LLC
|"The parties agree that, except as provided below, any dispute, claim, or controversy relating in any way to the terms or your use of the marketplace, which includes all products or services sold, distributed, issued, or serviced by or through us—irrespective of when that dispute, claim, or controversy arose—will be resolved solely by binding arbitration as set forth in the terms, rather than in court. By agreeing to arbitration, the parties agree to waive any right to a jury trial and agree that you and we may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class proceeding."
|Section 14 of [https://legal.ticketmaster.com/terms-of-use/ Terms of Use]
|
|
|-
|Western Digital Products and Services, and other select products and services chosen by WDT
|Western Digital Technologies, Inc. and/or its affiliates
|"You and WDT agree that, failing informal resolution, any Disputes shall be resolved by binding individual arbitration pursuant to the terms set forth in this Agreement. Arbitration means that you waive your right to a judge or jury in a court proceeding and your grounds for appeal are limited."
|Section 11 of [https://www.westerndigital.com/legal/terms-and-conditions-of-sale-consumer Terms of Sale]
|
|
|-
|Yahoo Inc., and all of its brands, and combined products and services (including AOL brands)
|Yahoo Inc.
|"You and us both agree to resolve any and all disputes, controversies or claims that in any way arise out of or relate to these terms or from any services you receive from us (or from any advertising for any such services), including any disputes between you and our employees or agents (“dispute(s)”), only by arbitration on an individual basis."
|Section 14b of [https://legal.yahoo.com/us/en/yahoo/terms/otos/index.html Terms of Service]
|
|
|-
|ZeniMax, Inc. and subsidiaries; purchase, receipt, use of video games, and other services made available by ZeniMax
|ZeniMax Media, Inc.
|"You and ZeniMax agree that all Disputes (defined below) shall be resolved only by binding, individual arbitration under the U.S. Federal Arbitration Act (“FAA”). You and ZeniMax are giving up the right to sue in court before a judge or jury. Instead, a neutral arbitrator decides the Dispute; the arbitrator's decision is final, subject to limited review under the FAA."
|Section 15 of [https://www.zenimax.com/en/legal/terms-of-service Terms of Service]
|Mail within 30 days of first agreeing
|Exception: residents of the European Union, Iceland, Liechtenstein, or Norway (collectively, the "'''EEA'''"), Switzerland, United Kingdom, Australia, Brazil, Japan, New Zealand, or Turkey.
Class action and mass arbitration waiver.
|-
|[[Zoom]]
|Zoom Communications, Inc., and affiliates
|"You agree to resolve certain disputes with Zoom through binding arbitration (“Arbitration Agreement”). Arbitration means that an arbitrator, and not a judge or a jury, will decide the dispute. The parties expressly waive the right to bring or participate in any kind of class, collective, or mass action, private attorney general action, or any other representative action."
|Section 27 of [https://www.zoom.com/en/trust/terms/?lang=null Terms of Service]
|
|
|}

==References==
{{reflist}}

[[Category:Lists]]

Talk:Main Page

2025-08-05T01:59:10Z

RChandra: add section "stating 'Recently updated' not particularly helpful"

==Looking good==

Looks like we are doing alright so far with this page; lol... people go ahead of me - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 02:51, 1 February 2025 (UTC)

==Can we categorize this?==

Just to clean up [[Special:UncategorizedPages]]. I suggest putting this page under [[:Category:CAT]]. [[User:Waldo|Waldo]] ([[User talk:Waldo|talk]]) 08:07, 20 January 2025 (UTC)

Moved this into the CAT category so it isn't eaten by special pages as requested; looks like it may have already been in the root namespace but just for clarity sake until we build a full on mainpage. Thanks for the catch <3 - [[User:Atsumari|Atsumari]] ([[User talk:Atsumari|talk]]) 11:36, 25 January 2025 (UTC)

==Anonymization of non-logged in user IPs==

I would like to request that users who make edits without user accounts do not have their full IP published in the edit log.

:I made a suggestion on the Discord server on your behalf. [[User:Waldo|Waldo]] ([[User talk:Waldo|talk]]) 10:44, 7 February 2025 (UTC)

:For that there is an extension called AnonPrivacy https://www.mediawiki.org/wiki/Extension:AnonPrivacy [[User:Fen|Fen]] ([[User talk:Fen|talk]]) 22:02, 15 July 2025 (UTC)
::Greetings, I made the suggestion to the team on your behalf. At the momment, there is no plan or intention to anonymize IPs for non-logged in users. It helps with accountability as knowing the IP will be visible deterring bad behavior. It also makes moderation easier. Realistically the only alternative is hashing the ip which complex and destroys the core principles that the wiki is about. [[User:Fen|Fen]] ([[User talk:Fen|talk]]) 23:16, 15 July 2025 (UTC)

== Add a patent as a source ==

My interest in this woke up when editing [[Figma threatens companies using "Dev Mode"|this article]], and following the [[wikipedia:Template:Cite_patent|Wikipedia page to cite from a patent]], when previewing the article the reference wasn't rendered properly. I don't know if I screwed up something or really the site doesn't support yet the use of this format. Hope someone could illustrate me on how to move on with this [[User:Fjordpining|Fjordpining]] ([[User talk:Fjordpining|talk]]) 06:33, 18 July 2025 (UTC)

== stating "Recently updated" not particularly helpful ==

On [https://consumerrights.wiki/index.php?title=Special:CreateAccount&returnto=Special%3ARecentChanges| the "create account" page], near the bottom, it says, "We have recently updated our privacy policy." How recently? It doesn't say. The logical assumption which must be made is that it has changed seconds ago, and must be reread. How about instead displaying something along the lines of, "Our privacy policy was last updated on <date>", even if there does not exist a way to automate the display of the date, and the "create account" page (or the page of any other such notice) must be edited by hand?

Consumer Rights Wiki - User contributions [en]

List of products and services with forced arbitration

Talk:Main Page