https://consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=Requiresphotosynthesis2live 2026-04-29T19:07:35Z User contributions MediaWiki 1.44.0 https://consumerrights.wiki/index.php?title=SunStrong_Management_LLC_puts_solar_monitoring_app_behind_paywall&diff=9491 2025-02-22T00:50:42Z

<p>Requiresphotosynthesis2live: Removed unsubstantiated claim.</p> <hr /> <div>On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also not responded to questions regarding whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates.<br /> <br /> ==Background==<br /> SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption.<br /> <br /> Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app.<br /> <br /> ==Mass Email Announcement==<br /> On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely.<br /> <br /> As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties.<br /> ==References==<br /> https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring</div>

Requiresphotosynthesis2live https://consumerrights.wiki/index.php?title=SunStrong_Management_LLC_puts_solar_monitoring_app_behind_paywall&diff=9490 2025-02-22T00:47:26Z

<p>Requiresphotosynthesis2live: I wanted to clarify that the company hasn&#039;t responded versus refusing to answer.</p> <hr /> <div>On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also not responded to questions regarding whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates.<br /> <br /> ==Background==<br /> SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024 due to mismanagement of funds. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption.<br /> <br /> Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app.<br /> <br /> ==Mass Email Announcement==<br /> On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely.<br /> <br /> As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties.<br /> ==References==<br /> https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring</div>

Requiresphotosynthesis2live https://consumerrights.wiki/index.php?title=SunStrong_Management_LLC_puts_solar_monitoring_app_behind_paywall&diff=9488 2025-02-22T00:09:58Z

<p>Requiresphotosynthesis2live: Minor formatting changes</p> <hr /> <div>On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also refused to comment on whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates.<br /> <br /> ==Background==<br /> SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024 due to mismanagement of funds. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption.<br /> <br /> Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app.<br /> <br /> ==Mass Email Announcement==<br /> On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely.<br /> <br /> As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties.<br /> ==References==<br /> https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring</div>

Requiresphotosynthesis2live https://consumerrights.wiki/index.php?title=SunStrong_Management_LLC_puts_solar_monitoring_app_behind_paywall&diff=9487 2025-02-22T00:09:12Z

<p>Requiresphotosynthesis2live: Sorry, I forgot to remove the template items. Just did that now.</p> <hr /> <div>$1On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also refused to comment on whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates.<br /> <br /> ==Background==<br /> $2SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024 due to mismanagement of funds. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption.<br /> <br /> Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app.<br /> <br /> ==Mass Email Announcement==<br /> On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely.<br /> <br /> As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties.<br /> ==References==<br /> {{reflist}}https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring</div>

Requiresphotosynthesis2live https://consumerrights.wiki/index.php?title=SunStrong_Management_LLC_puts_solar_monitoring_app_behind_paywall&diff=9486 2025-02-22T00:07:24Z

<p>Requiresphotosynthesis2live: I added a basic starting point for this incident. There isn&#039;t much to add as the company has not been responding to requests for additional information.</p> <hr /> <div>{{Placeholder box|Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.}}<br /> $1On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also refused to comment on whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates.<br /> <br /> ==Background==<br /> {{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}<br /> $2SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024 due to mismanagement of funds. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption.<br /> <br /> Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app.<br /> <br /> ==[Incident]==<br /> {{Placeholder box|Change this section's title to be descriptive of the incident.<br /> <br /> Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}}On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely.<br /> <br /> ===[Company]'s response===<br /> {{Placeholder box|If applicable, add the proposed solution to the issues by the company.}}<br /> <br /> As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties.<br /> <br /> ==Lawsuit==<br /> {{Placeholder box|If applicable, add any information regarding litigation around the incident here.<br /> <br /> ===Claims===<br /> Main claims of the suit.<br /> <br /> ===Rebuttal===<br /> The response of the company or counterclaims.<br /> <br /> ===Outcome===<br /> The outcome of the suit, if any.}}<br /> <br /> <br /> ==Consumer response==<br /> {{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}<br /> <br /> <br /> ==References==<br /> {{reflist}}https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring&lt;nowiki/&gt;{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.<br /> <br /> The &quot;Incidents&quot; category is not needed.}}</div>

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