https://consumerrights.wiki/api.php?action=feedcontributions&feedformat=atom&user=SchpivConsumer Rights Wiki - User contributions [en]2026-04-29T14:03:00ZUser contributionsMediaWiki 1.44.0https://consumerrights.wiki/index.php?title=Unnecessary_retirement_of_Microsoft_Office_Lens&diff=42849Unnecessary retirement of Microsoft Office Lens2026-03-12T11:33:01Z<p>Schpiv: Created the page</p>
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<div>{{IncidentCargo<br />
|Company=Microsoft<br />
|StartDate=2025-08-08<br />
|EndDate=2026-03-09<br />
|Status=Resolved<br />
|ProductLine=Microsoft Office 365<br />
|Product=Microsoft Lens<br />
|ArticleType=Service<br />
|Type=Digital Ownership, Digital Restriction, Discontinued<br />
|Description=Microsoft disabled Microsoft Lens and forced users to use OneDrive to scan documents which does not support local storage of said documents<br />
}}Microsoft disabled Microsoft Lens on 2026/03/09 which forced users to use OneDrive to create digital versions of written documents. Office Lens supported the local storage of these documents whereas OneDrive does not.<br />
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==Background==<br />
Microsoft Lens (formally known as Office Lens) is a piece of software within Microsoft Office 365 which allows users to create digital copies of written documents using the camera on a smart device.<ref name=":0">{{Cite web |date=2026-03-12 |title=Microsoft Lens for Android |url=https://support.microsoft.com/en-gb/office/microsoft-lens-for-android-ec124207-0049-4201-afaf-b5874a8e6f2b |url-status=live |access-date=2026-03-12 |website=Microsoft Support}}</ref> These documents can then be saved to either Microsoft's OneDrive or to the local stoarge on the users device. It is important to note that users are required to be signed in to a Microsoft Account with a valid Office 365 subscription in order to use Office Lens.<ref name=":0" /> <br />
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==Retirement of Microsoft Lens==<br />
In the August of 2025,<ref>{{Cite web |last=Perez |first=Sarah |date=2025-08-08 |title=RIP, Microsoft Lens, a simple little app that's getting replaced by AI |url=https://techcrunch.com/2025/08/08/rip-microsoft-lens-a-simple-little-app-thats-getting-replaced-by-ai/ |url-status=live |access-date=2026-03-12 |website=TechCrunch}}</ref> Microsoft announced that they would be retiring Microsoft Lens on 2025-09-15. This was then moved back to 2026-02-09 when Microsoft Lens was removed from the Apple App Store and the Google Play Store and after 2026-03-09, Microsoft Lens was comppletely disabled on the devices that still had it installed. However, it was still possible to access locally saved documents as long as the user had a Microsoft account with a valid Office 365 subscription.<ref name=":1">{{Cite web |date=2026-03-12 |title=Retirement of Microsoft Lens |url=https://support.microsoft.com/en-us/topic/retirement-of-microsoft-lens-fc965de7-499d-4d38-aeae-f6e48271652d#:~:text=The%20Microsoft%20Lens%20app%20will%20be%20retired%20from,capability%20in%20the%20app%20until%20December%2015%2C%202025 |url-status=live |access-date=2026-03-12 |website=Microsoft Support}}</ref> <br />
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===Microsoft's Solution===<br />
Instead of using Microsoft Lens, Microsoft recommended that users use the built-in scanning feature on OneDrive. However it is important to note that this feature does not support storing the files locally.<ref name=":1" /><br />
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==References==<br />
{{reflist}}</div>Schpivhttps://consumerrights.wiki/index.php?title=Unnecessary_retirement_of_Microsoft_Office_Lens&diff=42848Unnecessary retirement of Microsoft Office Lens2026-03-12T10:49:47Z<p>Schpiv: Created page with "{{IncidentCargo |Company=Microsoft |StartDate=2026-01-09 |EndDate=2026-03-09 |Status=Resolved |ProductLine=Microsoft Office 365 |Product=Microsoft Office Lens |ArticleType=Service |Type=Digital Ownership, Digital Restriction, Discontinued |Description=Microsoft disabled Office Lens and forced users to use OneDrive to scan documents which does not support local storage of said documents }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Compa..."</p>
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<div>{{IncidentCargo<br />
|Company=Microsoft<br />
|StartDate=2026-01-09<br />
|EndDate=2026-03-09<br />
|Status=Resolved<br />
|ProductLine=Microsoft Office 365<br />
|Product=Microsoft Office Lens<br />
|ArticleType=Service<br />
|Type=Digital Ownership, Digital Restriction, Discontinued<br />
|Description=Microsoft disabled Office Lens and forced users to use OneDrive to scan documents which does not support local storage of said documents<br />
}}<br />
{{Ph-I-Int}}<br />
==Background==<br />
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==[Incident]==<br />
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===[Company]'s response===<br />
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==Lawsuit==<br />
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==Consumer response==<br />
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==References==<br />
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{{Ph-I-C}}</div>Schpiv