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	<updated>2026-04-29T01:33:11Z</updated>
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	<entry>
		<id>https://consumerrights.wiki/index.php?title=Anker_Battery_Bank_Recall&amp;diff=20769</id>
		<title>Anker Battery Bank Recall</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Anker_Battery_Bank_Recall&amp;diff=20769"/>
		<updated>2025-08-18T18:23:48Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: added 2024 recall info&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{Stub}}&lt;br /&gt;
On June 12, 2025, Anker issued a recall in the USA for a specific brand of battery bank after 19 incidents of fire or explosion.&amp;lt;ref&amp;gt;{{Cite web|url=https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/|title=Anker Recalls PowerCore 10000 Power Banks for Fires and Explosions. Get a Free Replacement|first=Omar|last=Gallaga|date=2025-06-13|work=CNET|access-date=2025-06-14|archive-url=https://web.archive.org/web/20250614124735/https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/|archive-date=2025-06-14|url-status=live}}&amp;lt;/ref&amp;gt; Additionally in 2024 Anker issued a recall for 3 models of power-bank, citing safety concerns. &amp;lt;ref name=&amp;quot;:1&amp;quot;&amp;gt;{{Cite web |title=Anker Innovations Recalls A1642/A1647/A1652 |url=https://www.anker.com/a1642-a1647-a1652-recall |archive-url=https://web.archive.org/web/20250722184037/https://www.anker.com/a1642-a1647-a1652-recall |archive-date=jul,22,2025 |access-date=2025-08-18 |website=anker.com}}&amp;lt;/ref&amp;gt; &lt;br /&gt;
==Background==&lt;br /&gt;
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}&lt;br /&gt;
&lt;br /&gt;
== 2024 Recalls ==&lt;br /&gt;
A batch of batteries produced from January 3, 2024, to September 17, 2024 where suspected to be faulty prompting Anker to recall  3 models of battery bank. &amp;lt;ref name=&amp;quot;:1&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
The effected models where:&lt;br /&gt;
&lt;br /&gt;
* Anker 334 MagGo Battery (PowerCore 10K), Model: A1642.&lt;br /&gt;
* Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable), Model: A1647.&lt;br /&gt;
* Anker MagGo Power Bank (10,000mAh, 7.5W, Stand), Model: A1652.&lt;br /&gt;
&lt;br /&gt;
==PowerCore 10000 recall==&lt;br /&gt;
On June 12, 2025 Anker Innovations Limited, of China recalled &#039;&#039;PowerCore 10000&#039;&#039; (model A1263) power banks. These units where recalled because &amp;quot;The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers&amp;quot; this recall effected &amp;quot;About 1,158,000&amp;quot; units. &amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;{{Cite web |last=USCPSC |date=June 12, 2025 |title=More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations |url=https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations |archive-url=https://web.archive.org/web/20250729123925/https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations |archive-date=jul, 29, 2025 |access-date=2025-08-18 |website=cpsc.gov}}&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
===Reported Injures===&lt;br /&gt;
Anker revived 19 reports of fire/explosions, &amp;quot;This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700&amp;quot; &amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;  &lt;br /&gt;
&lt;br /&gt;
==Anker&#039;s response==&lt;br /&gt;
&lt;br /&gt;
===Terms of Service===&lt;br /&gt;
Anker&#039;s ToS has a concerning assumption of risk clause:&amp;lt;blockquote&amp;gt;7. Assumption of Risk; Release&lt;br /&gt;
&lt;br /&gt;
You knowingly and freely assume all risk when using Anker’s Services. &#039;&#039;&#039;You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release,&#039;&#039;&#039; waive, discharge, hold harmless, defend, and indemnify Anker and its owners, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, assigns, parents, subsidiaries, and related entities, including but not limited to Anker Innovations Limited, Fantasia Trading LLC, Shenzhen Oceanwing Smart Innovations Technology Co., Ltd and Anker Technology (UK) Ltd. (collectively, the &amp;quot;Anker Companies&amp;quot;) &#039;&#039;&#039;from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or third parties, that may result from your use of Anker’s Services.&#039;&#039;&#039; &amp;lt;ref&amp;gt;{{Cite web |date=30.06.2025 |title=Anker-EN terms of service |url=https://www.anker.com/policies/terms-of-service |archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service |archive-date=jul 22 2025 |access-date=2025-08-18 |website=anker.com}}&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Lawsuit==&lt;br /&gt;
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.&lt;br /&gt;
&lt;br /&gt;
===Claims===&lt;br /&gt;
Main claims of the suit.&lt;br /&gt;
&lt;br /&gt;
===Rebuttal===&lt;br /&gt;
The response of the company or counterclaims.&lt;br /&gt;
&lt;br /&gt;
===Outcome===&lt;br /&gt;
The outcome of the suit, if any.}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Consumer response==&lt;br /&gt;
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
{{reflist}}&lt;br /&gt;
*https://www.anker.com/a1263-recall&lt;br /&gt;
*https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations&lt;br /&gt;
[[Category:Anker]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Anker_Battery_Bank_Recall&amp;diff=20767</id>
		<title>Anker Battery Bank Recall</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Anker_Battery_Bank_Recall&amp;diff=20767"/>
		<updated>2025-08-18T18:15:44Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: added info to PowerCore 10000 recall section&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{Stub}}&lt;br /&gt;
On June 12, 2025, Anker issued a recall in the USA for a specific brand of battery bank after 19 incidents of fire or explosion.&amp;lt;ref&amp;gt;{{Cite web|url=https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/|title=Anker Recalls PowerCore 10000 Power Banks for Fires and Explosions. Get a Free Replacement|first=Omar|last=Gallaga|date=2025-06-13|work=CNET|access-date=2025-06-14|archive-url=https://web.archive.org/web/20250614124735/https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/|archive-date=2025-06-14|url-status=live}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
==Background==&lt;br /&gt;
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}&lt;br /&gt;
&lt;br /&gt;
==PowerCore 10000 recall==&lt;br /&gt;
On June 12, 2025 Anker Innovations Limited, of China recalled &#039;&#039;PowerCore 10000&#039;&#039; (model A1263) power banks. These units where recalled because &amp;quot;The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers&amp;quot; this recall effected &amp;quot;About 1,158,000&amp;quot; units. &amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;{{Cite web |last=USCPSC |date=June 12, 2025 |title=More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations |url=https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations |archive-url=https://web.archive.org/web/20250729123925/https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations |archive-date=jul, 29, 2025 |access-date=2025-08-18 |website=cpsc.gov}}&amp;lt;/ref&amp;gt;   &lt;br /&gt;
&lt;br /&gt;
=== Reported Injures ===&lt;br /&gt;
Anker revived 19 reports of fire/explosions, &amp;quot;This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700&amp;quot; &amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;  &lt;br /&gt;
&lt;br /&gt;
==Anker&#039;s response==&lt;br /&gt;
&lt;br /&gt;
===Terms of Service===&lt;br /&gt;
Anker&#039;s ToS has a concerning assumption of risk clause:&amp;lt;blockquote&amp;gt;7. Assumption of Risk; Release&lt;br /&gt;
&lt;br /&gt;
You knowingly and freely assume all risk when using Anker’s Services. &#039;&#039;&#039;You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release,&#039;&#039;&#039; waive, discharge, hold harmless, defend, and indemnify Anker and its owners, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, assigns, parents, subsidiaries, and related entities, including but not limited to Anker Innovations Limited, Fantasia Trading LLC, Shenzhen Oceanwing Smart Innovations Technology Co., Ltd and Anker Technology (UK) Ltd. (collectively, the &amp;quot;Anker Companies&amp;quot;) &#039;&#039;&#039;from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or third parties, that may result from your use of Anker’s Services.&#039;&#039;&#039; &amp;lt;ref&amp;gt;{{Cite web |date=30.06.2025 |title=Anker-EN terms of service |url=https://www.anker.com/policies/terms-of-service |archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service |archive-date=jul 22 2025 |access-date=2025-08-18 |website=anker.com}}&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Lawsuit==&lt;br /&gt;
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.&lt;br /&gt;
&lt;br /&gt;
===Claims===&lt;br /&gt;
Main claims of the suit.&lt;br /&gt;
&lt;br /&gt;
===Rebuttal===&lt;br /&gt;
The response of the company or counterclaims.&lt;br /&gt;
&lt;br /&gt;
===Outcome===&lt;br /&gt;
The outcome of the suit, if any.}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Consumer response==&lt;br /&gt;
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
{{reflist}}&lt;br /&gt;
*https://www.anker.com/a1263-recall&lt;br /&gt;
*https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations&lt;br /&gt;
[[Category:Anker]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Anker_Battery_Bank_Recall&amp;diff=20766</id>
		<title>Anker Battery Bank Recall</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Anker_Battery_Bank_Recall&amp;diff=20766"/>
		<updated>2025-08-18T17:59:48Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: added ToS section&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{Stub}}&lt;br /&gt;
On June 12, 2025, Anker issued a recall in the USA for a specific brand of battery bank after 19 incidents of fire or explosion.&amp;lt;ref&amp;gt;{{Cite web|url=https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/|title=Anker Recalls PowerCore 10000 Power Banks for Fires and Explosions. Get a Free Replacement|first=Omar|last=Gallaga|date=2025-06-13|work=CNET|access-date=2025-06-14|archive-url=https://web.archive.org/web/20250614124735/https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/|archive-date=2025-06-14|url-status=live}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
==Background==&lt;br /&gt;
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}&lt;br /&gt;
&lt;br /&gt;
==PowerCore 10000 recall==&lt;br /&gt;
{{Placeholder box|Change this section&#039;s title to be descriptive of the incident.&lt;br /&gt;
&lt;br /&gt;
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public&#039;s attention.}}&lt;br /&gt;
&lt;br /&gt;
== Anker&#039;s response ==&lt;br /&gt;
&lt;br /&gt;
=== Terms of Service ===&lt;br /&gt;
Anker&#039;s ToS has a concerning assumption of risk clause:&amp;lt;blockquote&amp;gt;7. Assumption of Risk; Release&lt;br /&gt;
&lt;br /&gt;
You knowingly and freely assume all risk when using Anker’s Services. &#039;&#039;&#039;You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release,&#039;&#039;&#039; waive, discharge, hold harmless, defend, and indemnify Anker and its owners, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, assigns, parents, subsidiaries, and related entities, including but not limited to Anker Innovations Limited, Fantasia Trading LLC, Shenzhen Oceanwing Smart Innovations Technology Co., Ltd and Anker Technology (UK) Ltd. (collectively, the &amp;quot;Anker Companies&amp;quot;) &#039;&#039;&#039;from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or third parties, that may result from your use of Anker’s Services.&#039;&#039;&#039; &amp;lt;ref&amp;gt;{{Cite web |date=30.06.2025 |title=Anker-EN terms of service |url=https://www.anker.com/policies/terms-of-service |archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service |archive-date=jul 22 2025 |access-date=2025-08-18 |website=anker.com}}&amp;lt;/ref&amp;gt;&amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Lawsuit==&lt;br /&gt;
{{Placeholder box|If applicable, add any information regarding litigation around the incident here.&lt;br /&gt;
&lt;br /&gt;
===Claims===&lt;br /&gt;
Main claims of the suit.&lt;br /&gt;
&lt;br /&gt;
===Rebuttal===&lt;br /&gt;
The response of the company or counterclaims.&lt;br /&gt;
&lt;br /&gt;
===Outcome===&lt;br /&gt;
The outcome of the suit, if any.}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Consumer response==&lt;br /&gt;
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}}&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
{{reflist}}&lt;br /&gt;
*https://www.anker.com/a1263-recall&lt;br /&gt;
*https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations&lt;br /&gt;
[[Category:Anker]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Talk:Ajet_airlines_refuse_to_follow_their_own_fare_rules_when_refunding_tickets&amp;diff=20763</id>
		<title>Talk:Ajet airlines refuse to follow their own fare rules when refunding tickets</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Talk:Ajet_airlines_refuse_to_follow_their_own_fare_rules_when_refunding_tickets&amp;diff=20763"/>
		<updated>2025-08-18T17:38:33Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: /* lack of evidence */ new section&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== lack of evidence  ==&lt;br /&gt;
&lt;br /&gt;
all i can find on this is one website https://www.sikayetvar.com/en/ajet-us/ajet-refused-to-refund-my-canceled-ticket-after-multiple-attempts-how-can-i-get-my-money-back-q-13515. id believe this is a real problem but without more citations idk if it belongs on this wiki. [[User:SpyCrab|SpyCrab]] ([[User talk:SpyCrab|talk]]) 17:38, 18 August 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Talk:Bob%27s_Discount_Furniture&amp;diff=20760</id>
		<title>Talk:Bob&#039;s Discount Furniture</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Talk:Bob%27s_Discount_Furniture&amp;diff=20760"/>
		<updated>2025-08-18T17:31:31Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: /* why dose this exist? */ new section&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== why dose this exist? ==&lt;br /&gt;
&lt;br /&gt;
why is this relavant to our wiki?&lt;br /&gt;
&lt;br /&gt;
seems like they may have worked with autism speaks (https://www.autismspeaks.org/bobs-discount-furniture) thats not cool.&lt;br /&gt;
&lt;br /&gt;
seems like they may also kinda be a ripoff https://www.reddit.com/r/furniture/comments/hmxzie/any_advice_on_dealing_with_bobs_discount_furniture/ &amp;amp; https://www.reddit.com/r/AskReddit/comments/yxsht/has_anyone_had_a_good_experience_with_bobs/ but I cant find anything other than reddit to support this [[User:SpyCrab|SpyCrab]] ([[User talk:SpyCrab|talk]]) 17:31, 18 August 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Anthem&amp;diff=20758</id>
		<title>Anthem</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Anthem&amp;diff=20758"/>
		<updated>2025-08-18T17:23:49Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{StubNotice}}{{InfoboxProductLine&lt;br /&gt;
| Title = Anthem&lt;br /&gt;
| Release Year =2019 &lt;br /&gt;
| Product Type =Action, role-playing Video Game &lt;br /&gt;
| In Production =Yes &lt;br /&gt;
| Official Website =https://www.ea.com/games/anthem &lt;br /&gt;
| Logo =Anthem logo.png &lt;br /&gt;
}}Anthem is an always-online multiplayer action role-playing video game developed by BioWare and published by [[Electronic Arts]] (EA). The game was released on February 22, 2019 on the PlayStation 4, Windows and Xbox One. On July 3, 2025, EA announced that Anthem&#039;s servers will be shut down on January 12, 2026.&amp;lt;ref name=&amp;quot;:022&amp;quot;&amp;gt;{{Cite web |date=2025-07-03 |title=Anthem Game Update |url=https://www.ea.com/games/anthem/news/anthem-game-update |url-status=live |archive-url=https://web.archive.org/web/20250704091220/https://www.ea.com/games/anthem/news/anthem-game-update |archive-date=2025-07-04 |access-date=2025-07-04 |website=EA}}&amp;lt;/ref&amp;gt; As the title is exclusively online-only, the closure of the servers renders the game unplayable, even offline.&amp;lt;ref name=&amp;quot;:022&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Consumer impact summary==&lt;br /&gt;
EA shutting down the game servers has led to consumers who&#039;ve spent money and time on the game to no longer have access to the product they rightfully paid for, even for offline use. As a result of said actions, many consumers feel disdain towards the brand, their current and future offerings or the industry as a whole. &lt;br /&gt;
&lt;br /&gt;
== Anthem Server Shutdown ==&lt;br /&gt;
&lt;br /&gt;
===Server shutdowns (&#039;&#039;2025.07.03)&#039;&#039;===&lt;br /&gt;
{{Main|Anthem Server Shutdown}}&lt;br /&gt;
On July 3, 2025, EA announced that the Anthem severs would be sunset on January 12, 2026. Since the game was designed to require connection to the Anthem servers, the game would become unplayable following the shutdown of the servers. According to the terms of service that all consumers must agree to in order to play the game, this action by EA to revoke the purchase form the consumer is legal and permissible so long as 30 days notice was provided.&amp;lt;ref&amp;gt;{{Cite web |title=ELECTRONIC ARTS USER AGREEMENT |url=https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/ |access-date=2025-08-16 |website=tos.ea.com}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
==See also==&lt;br /&gt;
[https://consumerrights.wiki/Ubisoft#The_Crew_shutdown The Crew shutdown]&lt;br /&gt;
&lt;br /&gt;
[[Stop Killing Games]]&lt;br /&gt;
==References==&lt;br /&gt;
{{reflist}}&lt;br /&gt;
&lt;br /&gt;
[[Category:{{PAGENAME}}]]&lt;br /&gt;
[[Category:Electronic Arts]]&lt;br /&gt;
[[Category:Video games]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Talk:Anthem_server_shutdown&amp;diff=20757</id>
		<title>Talk:Anthem server shutdown</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Talk:Anthem_server_shutdown&amp;diff=20757"/>
		<updated>2025-08-18T17:23:33Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: /* merger with anthem */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Talk:Anthem_server_shutdown&amp;diff=20754</id>
		<title>Talk:Anthem server shutdown</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Talk:Anthem_server_shutdown&amp;diff=20754"/>
		<updated>2025-08-18T17:12:36Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: /* merger with anthem */ new section&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;== merger with anthem ==&lt;br /&gt;
&lt;br /&gt;
this page should be merged with [[Anthem]]. ill get to work on that  [[User:SpyCrab|SpyCrab]] ([[User talk:SpyCrab|talk]]) 17:12, 18 August 2025 (UTC)&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Best_Buy&amp;diff=20626</id>
		<title>Best Buy</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Best_Buy&amp;diff=20626"/>
		<updated>2025-08-18T04:15:42Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: add addtional reading and EFF FOIA reguarding best buy and the FBI&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{StubNotice}}{{InfoboxCompany&lt;br /&gt;
| Name = Best Buy&lt;br /&gt;
| Type = Public&lt;br /&gt;
| Founded = 1966&lt;br /&gt;
| Industry = Electronics&lt;br /&gt;
| Official Website = https://bestbuy.com/&lt;br /&gt;
| Logo = Best_Buy.png&lt;br /&gt;
}}&lt;br /&gt;
[[wikipedia:Best_Buy|&#039;&#039;&#039;Best Buy Co., Inc.&#039;&#039;&#039;]] is an American multinational chain of stores that specializes in retailing consumer electronics.&lt;br /&gt;
&lt;br /&gt;
==Consumer Impact Summary==&lt;br /&gt;
&lt;br /&gt;
===User Privacy Concerns===&lt;br /&gt;
&lt;br /&gt;
*Collects extensive personal data (including sensitive information like fingerprints and health data)&lt;br /&gt;
*Tracks users across devices/browsers without honoring &amp;quot;Do Not Track&amp;quot; requests&lt;br /&gt;
*Shares/sells data with third parties by default&lt;br /&gt;
*Opaque privacy policy with difficult opt-out process&lt;br /&gt;
&lt;br /&gt;
===Business Model Issues===&lt;br /&gt;
&lt;br /&gt;
*Discontinued app support, rendering products partially functional&lt;br /&gt;
*Limited compensation (partial gift cards, max 10 devices) with short 56-day claim window&lt;br /&gt;
&lt;br /&gt;
==Incidents==&lt;br /&gt;
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].&lt;br /&gt;
===Discontinuation of Insignia Connect app===&lt;br /&gt;
{{Main|Best Buy discontinuation of Insignia Connect}}&lt;br /&gt;
On November 6, 2019, Best Buy discontinued support for their Insignia Connect app,&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;{{Cite web |title=Welcome to the Insignia Connect Product Validation Site. |url=https://bestbuy.symphonysummit.com/insignia.web/ |url-status=dead |archive-url=https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/ |archive-date=5 Nov 2019 |access-date=13 Apr 2025 |website=[[Best Buy]]}}&amp;lt;/ref&amp;gt; resulting in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund, issued in the form of a virtual gift card that was determined by the product type.&amp;lt;ref name=&amp;quot;:1&amp;quot;&amp;gt;{{Cite web |title=FAQs |url=https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ |url-status=dead |archive-url=https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine |archive-date=12 Dec 2019 |access-date=13 Apr 2025 |website=[[Best Buy]]}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt; Customers were also only able to redeem up to a maximum of 10 serial numbers for product refunds, even if they owned more than 10 affected products.&amp;lt;ref name=&amp;quot;:2&amp;quot;&amp;gt;{{Cite web |last=Statt |first=Nick |date=7 Sep 2019 |title=Best Buy is leaving smart home users in the cold, but its Wi-Fi freezer will still mostly work |url=https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6 |url-status=live |archive-url=https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6 |archive-date=25 Nov 2024 |access-date=13 Apr 2025 |website=The Verge}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;:1&amp;quot; /&amp;gt; Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days from the discontinuation date.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===Collaboration with the FBI===&lt;br /&gt;
The FBI payed &#039;&#039;Geek Squad&#039;&#039; employees as informants. &#039;&#039;Geek Squad&#039;&#039; employees reported &amp;quot;indecent material&amp;quot; found on laptop brought in for repair to the FBI. &amp;lt;ref&amp;gt;{{Cite news |last=Wamsley |first=Laurel |date=March 7, 2018 |title=FBI Used Paid Informants On Best Buy&#039;s Geek Squad To Flag Child Pornography |url=https://www.npr.org/sections/thetwo-way/2018/03/07/591698708/fbi-used-paid-informants-on-best-buys-geek-squad-to-flag-child-pornography |archive-url=https://web.archive.org/web/20250726000223/https://www.npr.org/sections/thetwo-way/2018/03/07/591698708/fbi-used-paid-informants-on-best-buys-geek-squad-to-flag-child-pornography |archive-date=jul,26,2025 |access-date=2025-08-17 |work=NPR The Two-Way}}&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
==Anti-consumer Practices==&lt;br /&gt;
&lt;br /&gt;
===Data Privacy Concerns===&lt;br /&gt;
According to Best Buy&#039;s privacy policy,&amp;lt;ref&amp;gt;{{Cite web |title=Best Buy Privacy Hub |url=https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c?id=pcmcat204400050062&amp;amp;intl=nosplash |url-status=live |access-date=13 Apr 2025 |website=[[Best Buy]]}}&amp;lt;/ref&amp;gt; the company may collect, sell, and share information that users willingly provide, as well as information gathered through various tracking technologies.&lt;br /&gt;
&lt;br /&gt;
In general, users may be asked to provide the company with their name, various forms of contact information, and payment information.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;In &amp;quot;certain situations,&amp;quot; users may also be asked to provide:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
*Driver&#039;s license number&lt;br /&gt;
*Social Security number&lt;br /&gt;
*Demographic and lifestyle information&lt;br /&gt;
*Health information&lt;br /&gt;
*Fingerprints&lt;br /&gt;
*Facial/wrist geometry (although the policy states this occurs in real time and the data is not retained)&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The company may also collect data that users do not knowingly or explicitly provide:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
*Camera and sensor data (from physical store locations)&lt;br /&gt;
*User IP address&lt;br /&gt;
*User browser information, browsing history, and referring URL&lt;br /&gt;
*The unique IMEI/UDID or MAC address of users mobile device&lt;br /&gt;
*The IDFA (Apple ID) or AAID (Google ID) of users mobile device&lt;br /&gt;
*Location information&lt;br /&gt;
&lt;br /&gt;
This data collection can occur directly through users browser/device, or through third party web tracking technologies such as cookies, pixels and tags.&lt;br /&gt;
&lt;br /&gt;
All of the above information can be sold or shared with third parties, including Best Buy&#039;s &amp;quot;subsidiaries&amp;quot; and &amp;quot;affiliates.&amp;quot;&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The policy exhibits some additional traits that privacy-conscious individuals would likely find concerning:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
*Users are opted in to data collection/sharing by default.&lt;br /&gt;
*The company does not honor the &amp;quot;do not track&amp;quot; request some browsers are able to set.&lt;br /&gt;
*It is not easy to quickly read the policy and understand exactly what is collected and how it is shared.&lt;br /&gt;
*Opting out may require users to provide some information that the user doesn&#039;t want collected.&lt;br /&gt;
*Opting out must be done per browser/device, and is stored with a simple browser cookie. If the cookie is erased, the user must opt out again.&lt;br /&gt;
&lt;br /&gt;
===Hidden/Unapproved Subscriptions===&lt;br /&gt;
Several users have reported that Best Buy enrolled them in Best Buy&#039;s &#039;&#039;Geek Squad&#039;&#039; and/or &#039;&#039;My Best Buy&#039;&#039; subscription services without there consent. &amp;lt;ref&amp;gt;{{Cite web |title=Why am I getting charged for this? |url=https://www.bestbuy.com/site/questions/monthly-subscription/6422008/question/14640e33-04f7-3326-b701-73e40d8e02fc |archive-url=https://web.archive.org/web/20250818034832/https://www.bestbuy.com/site/questions/monthly-subscription/6422008/question/14640e33-04f7-3326-b701-73e40d8e02fc |archive-date=2023-08-17 |access-date=2023-08-17 |website=bestbuy.com}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
== Additional Reading ==&lt;br /&gt;
&lt;br /&gt;
=== Collaboration with the FBI ===&lt;br /&gt;
[[EFF]]&#039;s FOIA regarding the FBI paying Best Buy to act as an informant  [https://www.eff.org/document/first-production-fbi-geek-squad-foia] and [https://www.eff.org/document/third-production-fbi-geek-squad-foia]  Archived at: [https://web.archive.org/web/20240919075143/https://www.eff.org/document/first-production-fbi-geek-squad-foia] and [https://web.archive.org/web/20240819190518/https://www.eff.org/document/third-production-fbi-geek-squad-foia]&lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Best Buy]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Best_Buy&amp;diff=20625</id>
		<title>Best Buy</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Best_Buy&amp;diff=20625"/>
		<updated>2025-08-18T04:10:14Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: add &amp;quot;collaboration with the FBI&amp;quot;&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{StubNotice}}{{InfoboxCompany&lt;br /&gt;
| Name = Best Buy&lt;br /&gt;
| Type = Public&lt;br /&gt;
| Founded = 1966&lt;br /&gt;
| Industry = Electronics&lt;br /&gt;
| Official Website = https://bestbuy.com/&lt;br /&gt;
| Logo = Best_Buy.png&lt;br /&gt;
}}&lt;br /&gt;
[[wikipedia:Best_Buy|&#039;&#039;&#039;Best Buy Co., Inc.&#039;&#039;&#039;]] is an American multinational chain of stores that specializes in retailing consumer electronics.&lt;br /&gt;
&lt;br /&gt;
==Consumer Impact Summary==&lt;br /&gt;
&lt;br /&gt;
===User Privacy Concerns===&lt;br /&gt;
&lt;br /&gt;
*Collects extensive personal data (including sensitive information like fingerprints and health data)&lt;br /&gt;
*Tracks users across devices/browsers without honoring &amp;quot;Do Not Track&amp;quot; requests&lt;br /&gt;
*Shares/sells data with third parties by default&lt;br /&gt;
*Opaque privacy policy with difficult opt-out process&lt;br /&gt;
&lt;br /&gt;
===Business Model Issues===&lt;br /&gt;
&lt;br /&gt;
*Discontinued app support, rendering products partially functional&lt;br /&gt;
*Limited compensation (partial gift cards, max 10 devices) with short 56-day claim window&lt;br /&gt;
&lt;br /&gt;
==Incidents==&lt;br /&gt;
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].&lt;br /&gt;
===Discontinuation of Insignia Connect app===&lt;br /&gt;
{{Main|Best Buy discontinuation of Insignia Connect}}&lt;br /&gt;
On November 6, 2019, Best Buy discontinued support for their Insignia Connect app,&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;{{Cite web |title=Welcome to the Insignia Connect Product Validation Site. |url=https://bestbuy.symphonysummit.com/insignia.web/ |url-status=dead |archive-url=https://web.archive.org/web/20191105124635/https://bestbuy.symphonysummit.com/insignia.web/ |archive-date=5 Nov 2019 |access-date=13 Apr 2025 |website=[[Best Buy]]}}&amp;lt;/ref&amp;gt; resulting in major functionality losses for affected Insignia products that used the service. Best Buy did provide compensation to affected customers, however, this was only in the form of a partial refund, issued in the form of a virtual gift card that was determined by the product type.&amp;lt;ref name=&amp;quot;:1&amp;quot;&amp;gt;{{Cite web |title=FAQs |url=https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ |url-status=dead |archive-url=https://web.archive.org/web/20191212130853/https://bestbuy.symphonysummit.com/insignia.web/Help_FAQ#collapseNine |archive-date=12 Dec 2019 |access-date=13 Apr 2025 |website=[[Best Buy]]}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt; Customers were also only able to redeem up to a maximum of 10 serial numbers for product refunds, even if they owned more than 10 affected products.&amp;lt;ref name=&amp;quot;:2&amp;quot;&amp;gt;{{Cite web |last=Statt |first=Nick |date=7 Sep 2019 |title=Best Buy is leaving smart home users in the cold, but its Wi-Fi freezer will still mostly work |url=https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6 |url-status=live |archive-url=https://web.archive.org/web/20241125000759/https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6 |archive-date=25 Nov 2024 |access-date=13 Apr 2025 |website=The Verge}}&amp;lt;/ref&amp;gt;&amp;lt;ref name=&amp;quot;:1&amp;quot; /&amp;gt; Refunds for affected products has since ceased, as the window to apply for compensation only lasted for 56 days from the discontinuation date.&amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=== Collaboration with the FBI ===&lt;br /&gt;
The FBI payed &#039;&#039;Geek Squad&#039;&#039; employees as informants. &#039;&#039;Geek Squad&#039;&#039; employees reported &amp;quot;indecent material&amp;quot; found on laptop brought in for repair to the FBI. &amp;lt;ref&amp;gt;{{Cite news |last=Wamsley |first=Laurel |date=March 7, 2018 |title=FBI Used Paid Informants On Best Buy&#039;s Geek Squad To Flag Child Pornography |url=https://www.npr.org/sections/thetwo-way/2018/03/07/591698708/fbi-used-paid-informants-on-best-buys-geek-squad-to-flag-child-pornography |archive-url=https://web.archive.org/web/20250726000223/https://www.npr.org/sections/thetwo-way/2018/03/07/591698708/fbi-used-paid-informants-on-best-buys-geek-squad-to-flag-child-pornography |archive-date=jul,26,2025 |access-date=2025-08-17 |work=NPR The Two-Way}}&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
==Anti-consumer Practices==&lt;br /&gt;
&lt;br /&gt;
===Data Privacy Concerns===&lt;br /&gt;
According to Best Buy&#039;s privacy policy,&amp;lt;ref&amp;gt;{{Cite web |title=Best Buy Privacy Hub |url=https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c?id=pcmcat204400050062&amp;amp;intl=nosplash |url-status=live |access-date=13 Apr 2025 |website=[[Best Buy]]}}&amp;lt;/ref&amp;gt; the company may collect, sell, and share information that users willingly provide, as well as information gathered through various tracking technologies.&lt;br /&gt;
&lt;br /&gt;
In general, users may be asked to provide the company with their name, various forms of contact information, and payment information.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;In &amp;quot;certain situations,&amp;quot; users may also be asked to provide:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
*Driver&#039;s license number&lt;br /&gt;
*Social Security number&lt;br /&gt;
*Demographic and lifestyle information&lt;br /&gt;
*Health information&lt;br /&gt;
*Fingerprints&lt;br /&gt;
*Facial/wrist geometry (although the policy states this occurs in real time and the data is not retained)&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The company may also collect data that users do not knowingly or explicitly provide:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
*Camera and sensor data (from physical store locations)&lt;br /&gt;
*User IP address&lt;br /&gt;
*User browser information, browsing history, and referring URL&lt;br /&gt;
*The unique IMEI/UDID or MAC address of users mobile device&lt;br /&gt;
*The IDFA (Apple ID) or AAID (Google ID) of users mobile device&lt;br /&gt;
*Location information&lt;br /&gt;
&lt;br /&gt;
This data collection can occur directly through users browser/device, or through third party web tracking technologies such as cookies, pixels and tags.&lt;br /&gt;
&lt;br /&gt;
All of the above information can be sold or shared with third parties, including Best Buy&#039;s &amp;quot;subsidiaries&amp;quot; and &amp;quot;affiliates.&amp;quot;&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;The policy exhibits some additional traits that privacy-conscious individuals would likely find concerning:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
*Users are opted in to data collection/sharing by default.&lt;br /&gt;
*The company does not honor the &amp;quot;do not track&amp;quot; request some browsers are able to set.&lt;br /&gt;
*It is not easy to quickly read the policy and understand exactly what is collected and how it is shared.&lt;br /&gt;
*Opting out may require users to provide some information that the user doesn&#039;t want collected.&lt;br /&gt;
*Opting out must be done per browser/device, and is stored with a simple browser cookie. If the cookie is erased, the user must opt out again.&lt;br /&gt;
&lt;br /&gt;
=== Hidden/Unapproved Subscriptions ===&lt;br /&gt;
Several users have reported that Best Buy enrolled them in Best Buy&#039;s &#039;&#039;Geek Squad&#039;&#039; and/or &#039;&#039;My Best Buy&#039;&#039; subscription services without there consent. &amp;lt;ref&amp;gt;{{Cite web |title=Why am I getting charged for this? |url=https://www.bestbuy.com/site/questions/monthly-subscription/6422008/question/14640e33-04f7-3326-b701-73e40d8e02fc |archive-url=https://web.archive.org/web/20250818034832/https://www.bestbuy.com/site/questions/monthly-subscription/6422008/question/14640e33-04f7-3326-b701-73e40d8e02fc |archive-date=2023-08-17 |access-date=2023-08-17 |website=bestbuy.com}}&amp;lt;/ref&amp;gt; &lt;br /&gt;
&lt;br /&gt;
==References==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:Best Buy]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=3CX&amp;diff=18626</id>
		<title>3CX</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=3CX&amp;diff=18626"/>
		<updated>2025-08-13T03:57:34Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: added sources. reworked stuff (most of the page need some form of restructuring)&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{SloppyAI}}&lt;br /&gt;
{{StubNotice}}&lt;br /&gt;
3CX, Inc., is a software development company and developer of the 3CX Phone System&amp;lt;ref name=&amp;quot;:0&amp;quot;&amp;gt;{{Cite web |last=3CX |title=ENTERPRISE GRADE PHONE SYSTEM |url=https://www.3cx.com/phone-system/ |archive-url=https://web.archive.org/web/20250813032918/https://www.3cx.com/phone-system/ |archive-date=2025-08-12 |access-date=2025-08-12 |website=3cx.com}}&amp;lt;/ref&amp;gt;.&lt;br /&gt;
&lt;br /&gt;
The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services &amp;lt;ref name=&amp;quot;:0&amp;quot; /&amp;gt;.&lt;br /&gt;
&lt;br /&gt;
In 2023, during a major supply chain attack affecting the 3CX desktop application, company&#039;s public response included engaging the services of  Google-owned cybersecurity firm Mandiant&amp;lt;ref&amp;gt;{{Cite web |last=Lakshmanan |first=Ravie |date=Mar 31, 2023 |title=3CX Supply Chain Attack — Here&#039;s What We Know So Far |url=https://thehackernews.com/2023/03/3cx-supply-chain-attack-heres-what-we.html |archive-url=https://thehackernews.com/2023/03/3cx-supply-chain-attack-heres-what-we.html |archive-date=June 27, 2025 |access-date=2025-08-12 |website=hehackernews.com}}&amp;lt;/ref&amp;gt; and advising customers to uninstall affected versions. &lt;br /&gt;
&lt;br /&gt;
==Controversies==&lt;br /&gt;
&lt;br /&gt;
====Customer and Partner Relations====&lt;br /&gt;
The company&#039;s CTO, Nick Galea, has been the subject of criticism from some 3CX users and partners for alleged heavy-handed moderation practices and perceived unprofessional conduct in public forums. Multiple users on Reddit have reported being banned from the official 3CX community forums for raising technical concerns or criticizing company policies. &amp;lt;ref&amp;gt;{{Cite web |title=My 3CX Partnership Deleted and All Linked Clients Lost |url=https://www.reddit.com/r/3CX/comments/xev0u5/my_3cx_partnership_deleted_and_all_linked_clients/}}&amp;lt;/ref&amp;gt;&amp;lt;ref&amp;gt;{{Cite web |title=Banned from the 3CX Community |url=https://www.reddit.com/r/3CX/comments/xn0ztp/banned_from_the_3cx_community/}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Supply Chain Incident Response====&lt;br /&gt;
In March 2023, 3CX was the victim of a high-profile supply chain attack, through to be the result of a cascade failure starting with the software X_Trader. This attack was likely  caused by North Korean state-sponsored hackers &amp;lt;ref&amp;gt;{{Cite news |last=Greenberg |first=Andy |date=Apr 20, 2023 |title=The Huge 3CX Breach Was Actually 2 Linked Supply Chain Attacks |url=https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-url=https://web.archive.org/web/20250726115243/https://www.wired.com/story/3cx-supply-chain-attack-times-two/ |archive-date=July 26, 2025 |work=Wired |pages=2025-08-12}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
3CX also faced backlash for requiring users to pay to open support tickets during the breach, which led to further public criticism from system administrators and IT professionals.&amp;lt;ref&amp;gt;{{Cite web |last=CrowdStrike |date=2023-03-29 |title=// 2023-03-29 // SITUATIONAL AWARENESS // CrowdStrike Tracking Active Intrusion Campaign Targeting 3CX Customers // |url=https://www.reddit.com/r/crowdstrike/comments/125r3uu/20230329_situational_awareness_crowdstrike/ |website=reddit}}&amp;lt;/ref&amp;gt;&amp;lt;blockquote&amp;gt;&amp;quot;I have been in contact with 3CX and their suggestion is to open a support ticket at £75 per incident. Ludicrous.&amp;quot; -wars_t (reddit.com) &amp;lt;/blockquote&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==References:==&lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
	<entry>
		<id>https://consumerrights.wiki/index.php?title=Chromium&amp;diff=18613</id>
		<title>Chromium</title>
		<link rel="alternate" type="text/html" href="https://consumerrights.wiki/index.php?title=Chromium&amp;diff=18613"/>
		<updated>2025-08-13T03:20:52Z</updated>

		<summary type="html">&lt;p&gt;SpyCrab: added licensing section. added sources. changed wording&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;{{StubNotice}}&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Chromium&#039;&#039;&#039; is a [[Free and open-source software|free and open-source]] web browser project primarily maintained by [[Google]].&amp;lt;ref&amp;gt;{{Cite web |last=Google |date= |title=Chromium |url=https://www.chromium.org/Home/ |access-date=2025-08-12}}&amp;lt;/ref&amp;gt; It&#039;s code-base serves as the foundation for several major web browsers, including [[Google Chrome]], [[Microsoft Edge]], [[Opera]]/[[Opera GX]], [[Brave browser|Brave]], and others. &lt;br /&gt;
&lt;br /&gt;
== Licensing ==&lt;br /&gt;
Chromium&#039;s code is published under the 3-clause BSD license &amp;lt;ref&amp;gt;{{Cite web |last=Google |title=LICENSE |url=https://chromium.googlesource.com/chromium/src/+/master/LICENSE |access-date=2025-08-12}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Controversies==&lt;br /&gt;
&lt;br /&gt;
===Manifest V3===&lt;br /&gt;
Manifest V3 is an update to the manifest structure used by extensions across most of the browser market, presented as an upgrade to security, privacy and performance.&amp;lt;ref&amp;gt;{{Cite web |last=Li |first=David |title=Resuming the transition to Manifest V3 |url=https://developer.chrome.com/blog/resuming-the-transition-to-mv3 |url-status=live |access-date=24 Mar 2025 |website=Chrome for developers}}&amp;lt;/ref&amp;gt;&amp;lt;ref&amp;gt;{{Cite web |date=12 Sep 2024 |title=Overview and timelines for migrating to Manifest V3 |url=https://learn.microsoft.com/en-us/microsoft-edge/extensions-chromium/developer-guide/manifest-v3 |url-status=live |access-date=24 Mar 2025 |website=[[Microsoft]]}}&amp;lt;/ref&amp;gt; Manifest V3&#039;s changes restrict the access extensions can have, presenting a security benefit by not allowing them to load remote resources on the fly or alter rendered content as deeply, by doing so the effectiveness of the browser market&#039;s most effective adblockers is diminished.&amp;lt;ref&amp;gt;{{Cite web |last=Siddiqui |first=Aamir |date=17 Nov 2023 |title=Google&#039;s Manifest V3 changes will soon disable uBlock Origin on Chrome |url=https://www.androidauthority.com/google-chrome-manifest-v3-changes-3386506/ |url-status=live |access-date=24 Mar 2025 |website=Android Authority}}&amp;lt;/ref&amp;gt; Workarounds and updated versions have been made but are less effective since, for example, blocked domains cannot be updated as conveniently.&amp;lt;ref&amp;gt;{{Cite web |last=Buria |first=Taras |date=3 Aug 2024 |title=uBlock Origin developer recommends switching to uBlock Lite as Chrome flags the extension |url=https://www.neowin.net/news/ublock-origin-developer-recommends-switching-to-ublock-lite-as-chrome-flags-the-extension/ |url-status=live |access-date=24 Mar 2025 |website=Neowin}}&amp;lt;/ref&amp;gt; This manifest change is backed by leading Chromium browsers, making it difficult for other browsers to match previous adblocking abilities without committing to sustaining Manifest V2 (such as Firefox which also uses chromium-sourced manifests&amp;lt;ref&amp;gt;{{Cite web |last=Sullivan |first=Edward |date=13 Mar 2024 |title=Manifest V3 &amp;amp; Manifest V2 (March 2024 update) |url=https://blog.mozilla.org/addons/2024/03/13/manifest-v3-manifest-v2-march-2024-update/ |url-status=live |access-date=24 Mar 2025 |website=[[Mozilla]]}}&amp;lt;/ref&amp;gt;) or sustaining their own adblocking solutions&amp;lt;ref&amp;gt;{{Cite web |date=27 Jun 2024 |title=What Manifest V3 means for Brave Shields and the use of extensions in the Brave browser |url=https://brave.com/blog/brave-shields-manifest-v3/ |url-status=live |access-date=24 Mar 2025 |website=[[Brave]]}}&amp;lt;/ref&amp;gt; of varied effectiveness.&amp;lt;ref&amp;gt;{{Cite web |date=17 Jun 2024 |title=Manifest v3 update: Vivaldi is future-proofed with its built-in functionality |url=https://vivaldi.com/blog/manifest-v3-update-vivaldi-is-future-proofed-with-its-built-in-functionality/ |url-status=live |access-date=24 Mar 2025 |website=[[Vivaldi]]}}&amp;lt;/ref&amp;gt;&lt;br /&gt;
&lt;br /&gt;
=References= &lt;br /&gt;
&amp;lt;references /&amp;gt;&lt;br /&gt;
[[Category:{{PAGENAME}}]]&lt;/div&gt;</summary>
		<author><name>SpyCrab</name></author>
	</entry>
</feed>