Consumer Rights Wiki - User contributions [en]

Panasonic Lumix S5IIX

2025-04-19T06:28:45Z

Tricolor collision: Consumer impact summary, see similar added

'''Panasonic Lumix S5IIX''' is a full-frame digital single-lens mirrorless camera (DSLM) sold by Panasonic under it's Lumix S line of cameras, targeting professional photographers/videographers. The S5IIX is virtually identical in capability to the earlier released Lumix S5II with identical 24MP CMOS sensor, including the following extra features<ref>{{Cite web |last=Baskin1,Butler2 |first=Dale1,Richard2 |date=2024-04-10 |title=Panasonic Lumix DC-S5II review |url=https://www.dpreview.com/reviews/panasonic-lumix-dc-s5ii-review |url-status=live |website=DPReview}}</ref><ref>{{Cite web |last=Undone |first=Gerald |date=2023-05-09 |title=Panasonic S5 IIX: An INCREDIBLY Versatile Camera |url=https://www.youtube.com/watch?v=nHhCQm14VRc |url-status=live |website=YouTube}}</ref>:

*Raw video output over HDMI
*Video recording to external SSD over USB-C
*All-Intra video recording modes
*Internal & external ProRes capture modes
*Wired & Wireless IP Streaming
{{InfoboxProductLine
| Title = Panasonic Lumix S5IIX/DC-S5IIX
| Release Year =2023
| Product Type =Full-frame digital single-lens mirrorless camera (DSLM)
| In Production =Yes
| Official Website =https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body
| Logo =S5mk2x-front.jpg
}}
==Consumer impact summary==
Use of firmware downgrade prevention software lockouts to maintain post-sale control of the Lumix S product line firmware version. Such practices limit freedom of the consumer to use the product as they see fit, this can also lead to the loss of advertised features post-sale, effectively modifying the terms of the sale.

==Incidents==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
===Removal of product features in Ver 2.2 firmware (''2025/01/23'')===
In the latest release of firmware for the Lumix S5IIX, Panasonic restricted and or removed the following features (region dependant) citing "security enhancements"<ref>{{Cite web |title=Update Contents for DC-S5M2X |url=https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |url-status=live |website=Panasonic Support}}</ref><ref name=":0">{{Cite book |url=https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |title=Panasonic Lumix S5IIX operating instructions/owners manual |publisher=Panasonic |year=2025 |pages=995-997 |url-status=live}}</ref>:

<blockquote>

8. Feature changes due to security enhancements

- When directly connecting the camera and smartphone via Wi-Fi, the connection has been changed to always require password authentication. (The [Wi-Fi Password] menu has been removed.)

- The [TKIP] encryption method is no longer supported when connecting to Wi-Fi via an access point.

- The [No Encryption] option in network authentication is no longer supported when connecting to Wi-Fi via an access point.

- Wired LAN streaming feature (RTP/RTSP) has been removed.

- The image transfer feature to PC via Wi-Fi has been removed. (Only European models)

- The streaming feature via RTMP has been removed. (Only European models)

</blockquote>

At the time of writing (2025/04/19) there has been no statement from Panasonic explaining what security concerns prompted removal of RTP/RTSP over wired LAN (all models), and RTMP streaming, including image transfer over wifi for European models of the S5IIX. There appears to be no plans to re-introduce above features in future firmware updates.

Owners of the S5IIX who have updated to Ver 2.2 without knowing of the feature removals, who wish to continue to use the product features they paid for cannot do so as like many companies, Panasonic prevents firmware downgrades in the Lumix line of cameras in an attempt to prevent security regressions in their product's software, at this time their are no known workarounds once a camera has been upgraded to Ver 2.2 and beyond.

As of writing (2025/04/19) Panasonic Still advertises "Wired IP streaming" on both their American and Canadian web-stores<ref>{{Cite web |date=2025-04-18 |title=S5IIX Full Frame Mirrorless Camera Body |url=https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |url-status=live |website=Panasonic Lumix Store USA}}</ref><ref name=":1">{{Cite web |date=2025-04-18 |title=DC-S5M2X LUMIX S5IIX Full-Frame Mirrorless Camera, Canadian Store |url=https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en}}</ref>, likely leading to customer confusion/frustration should the product be purchased with the expectation of being able to stream video over a wired LAN connection. The latest copies of the user manuals do mention the change<ref name=":0" />, however the Canadian product listing page links to older editions of the owners manual leading to further confusion of product feature availability<ref name=":1" />.

==See also==

*[[Spotify Car Thing]]
*[[Chromebook bricked by Google after force-installing a hidden extension]]
*[[Amazon Kindle removes download feature of purchased books]]
*[[Google Pixel Buds "Touch and Hold" discontinuation]]

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

Panasonic Lumix S5IIX

2025-04-19T05:51:00Z

Tricolor collision: Initial page creation

'''Panasonic Lumix S5IIX''' is a full-frame digital single-lens mirrorless camera (DSLM) sold by Panasonic under it's Lumix S line of cameras, targeting professional photographers/videographers. The S5IIX is virtually identical in capability to the earlier released Lumix S5II with identical 24MP CMOS sensor, including the following extra features<ref>{{Cite web |last=Baskin1 Butler2 |first=Dale1 Richard2 |date=2024-04-10 |title=Panasonic Lumix DC-S5II review |url=https://www.dpreview.com/reviews/panasonic-lumix-dc-s5ii-review |url-status=live |website=DPReview}}</ref><ref>{{Cite web |last=Undone |first=Gerald |date=2023-05-09 |title=Panasonic S5 IIX: An INCREDIBLY Versatile Camera |url=https://www.youtube.com/watch?v=nHhCQm14VRc |url-status=live |website=YouTube}}</ref>:

* Raw video output over HDMI
* Video recording to external SSD over USB-C
* All-Intra video recording modes
* Internal & external ProRes capture modes
* Wired & Wireless IP Streaming
{{InfoboxProductLine
| Title = Panasonic Lumix S5IIX/DC-S5IIX
| Release Year =2023
| Product Type =Full-frame digital single-lens mirrorless camera (DSLM)
| In Production =Yes
| Official Website =https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body
| Logo =S5mk2x-front.jpg
}}
==Consumer impact summary==
{{Placeholder box|Overview of concerns that arise from the conduct towards users of the product (if applicable):
* User Freedom
* User Privacy
* Business Model
* Market Control}}

==Incidents==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
{{Placeholder box|Replace the placeholder text in the sections below with the incidents that affect this product and a short summary. Also replace the link so it point to the right product line or company article.}}
===Removal of product features in Ver 2.2 firmware (''2025/01/23'')===
In the latest release of firmware for the Lumix S5IIX, Panasonic restricted and or removed the following features (region dependant) citing "security enhancements"<ref>{{Cite web |title=Update Contents for DC-S5M2X |url=https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |url-status=live |website=Panasonic Support}}</ref><ref>{{Cite book |url=https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |title=Panasonic Lumix S5IIX operating instructions/owners manual |publisher=Panasonic |year=2025 |pages=995-997 |url-status=live}}</ref>:

<nowiki><blockquote> </nowiki>

8. Feature changes due to security enhancements

- When directly connecting the camera and smartphone via Wi-Fi, the connection has been changed to always require password authentication. (The [Wi-Fi Password] menu has been removed.)

- The [TKIP] encryption method is no longer supported when connecting to Wi-Fi via an access point.

- The [No Encryption] option in network authentication is no longer supported when connecting to Wi-Fi via an access point.

- Wired LAN streaming feature (RTP/RTSP) has been removed.

- The image transfer feature to PC via Wi-Fi has been removed. (Only European models)

- The streaming feature via RTMP has been removed. (Only European models)

<nowiki></blockquote></nowiki>

At the time of writing (2025/04/19) there has been no statement from Panasonic explaining what security concerns prompted removal of RTP/RTSP over wired LAN (all models), and RTMP streaming, including image transfer over wifi for European models of the S5IIX. There appears to be no plans to re-introduce above features in future firmware updates.

Owners of the S5IIX who have updated to Ver 2.2 without knowing of the feature removals, who wish to continue to use the product features they paid for cannot do so as like many companies, Panasonic prevents firmware downgrades in the Lumix line of cameras in an attempt to prevent security regressions in their product's software, at this time their are no known workarounds once a camera has been upgraded to Ver 2.2 and beyond.

As of writing (2025/04/19) Panasonic Still advertises "Wired IP streaming" on both their American and Canadian web-stores<ref>{{Cite web |date=2025-04-18 |title=S5IIX Full Frame Mirrorless Camera Body |url=https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |url-status=live |website=Panasonic Lumix Store USA}}</ref><ref>{{Cite web |date=2025-04-18 |title=DC-S5M2X LUMIX S5IIX Full-Frame Mirrorless Camera |url=https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en}}</ref>, likely leading to customer confusion/frustration should the product be purchased with the expectation of being able to stream video over a wired LAN connection

==See also==
{{Placeholder box|Link to relevant theme articles or products with similar incidents.}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]

File:Panasonic Lumix S5mk2x-front.jpg

2025-04-19T04:05:08Z

Tricolor collision: Panasonic S5IIX front of product image

== Summary ==
Panasonic S5IIX front of product image