Consumer Rights Wiki - User contributions [en]

Article suggestions

2025-10-14T22:00:35Z

Yappermaster69: add Bose, Placed alphabetically in a list.

This page is dedicated towards providing a communal list for users to submit potential articles to feature on the wiki, and to give editors inspiration on what pages they might want to add to the wiki. If you create an article based on an entry from this list, or see that someone else has done so, please make sure to delete the row from this page in order to prevent confusion.

Sources should be inserted within the 'refs' section of the table. If using the visual editor, take advantage of '<nowiki/>'''insert reference'''<nowiki/>' via ''''ctrl + shift + k'''<nowiki/>' so that the sources are quick to add to future articles. If you are using the source editor, feel free to copy and paste the formatting from other correctly formatted references on the page. The more sources you include with an article idea, the more likely it is that others will pick the article idea up and run with it, so please attempt to include a good variety of descriptive sources!

Please take note of the wiki's [[Consumer Rights Wiki:Inclusion guidelines|Inclusion criteria]] when submitting article suggestions. If you see article suggestions here which do not fit the Wiki, feel free to remove them, leaving your reasoning in an edit note.

If you are an editor looking for further inspiration to write an article, you can also check out the [[Louis Rossmann - Video Directory|Louis Rossmann video directory]] for a good collection of potential articles.

==Example==
Below is an example of what an entry should appear as:
{| class="wikitable"
|+
!Company
!Summary of Incident
!Refs
|-
|[[Nintendo]]
|In 2025, the company Nintendo stripped Switch 2 consoles that used the MIG switch cartridge of all online functionality
|<ref name=":3">{{Cite web |last=Scattered Brain |date=Jun 16, 2025 |title=Soo... Nintendo banned my Switch 2 (Don't try the MIG Switch!) |url=https://www.youtube.com/watch?v=ExgYTA18_vo&t=656s |access-date=Jun 18, 2025 |website=[[YouTube]]}}</ref><ref name=":0">{{Cite news |last=Orland |first=Kyle |date=Jun 17, 2025 |title=Switch 2 users report online console bans after running personal game “backups” |url=https://arstechnica.com/gaming/2025/06/playing-personal-game-backups-could-get-your-switch-2-banned-by-nintendo/ |access-date=Jun 19, 2025 |work=Ars Technica}}</ref>
|}

==List of incidents not yet covered==
{| class="wikitable"
!Company
!Summary of Incident
!Refs
|-
|[[Audi]]
|Subscription-based paywalling of basic features of the Audi A3 in the EU and the UK.
|<ref>{{Cite web |last=MickDrivesCars |date=2025-07-28 |title=How to ruin your car brand |url=https://youtu.be/ueHgn6UTZjk |url-status=live |website=YouTube}}</ref><ref>{{Cite news |last=Haefner |first=Morgan |last2=Hodge |first2=Lawrence |date=2024-03-14 |title=Audi wants buyers to pay for basic car features |url=https://qz.com/audi-a3-buyers-must-subscribe-to-use-basic-car-features-1851333470 |url-status=live |archive-url=https://archive.ph/B1SHT |archive-date=2025-08-25 |access-date=2025-08-25 |work=Quartz}}</ref><ref>{{Cite news |last=Hundal |first=Thomas |date=2024-03-13 |title=Audi Wants European A3 Customers To Subscribe To Features That Come Standard On A Base Toyota Corolla |url=https://www.theautopian.com/audi-wants-european-a3-customers-to-subscribe-to-features-that-come-standard-on-a-base-toyota-corolla/ |url-status=live |archive-url=https://web.archive.org/web/20250208095611/https://www.theautopian.com/audi-wants-european-a3-customers-to-subscribe-to-features-that-come-standard-on-a-base-toyota-corolla/ |archive-date=2025-02-08 |access-date=2025-08-25 |work=The Autopian}}</ref>
|-
|[[ABC Financial Services]]
|Manages memberships and recurring service subscriptions for other companies. Prevents customers from being able to cancel a service by locking them into a never-ending cycle of auto renewals, and not allowing the customer to opt out of auto renewal.
|-
|Bose
|2013 Bose SoundTouch wifi speakers app discontinuation. They will function as ordinary bt/aux speakers but the Wifi capabilities of using streaming services and audio playback on multiple speakers simultaneously will be gone.
|<ref>{{Cite web |date=2025-10-11 |title=Bose SoundTouch Smart WiFi Speakers Are About To Go Dumb |url=https://hackaday.com/2025/10/11/bose-soundtouch-smart-wifi-speakers-are-about-to-go-dumb/ |url-status=live |archive-url=https://web.archive.org/web/20251012144003/https://hackaday.com/2025/10/11/bose-soundtouch-smart-wifi-speakers-are-about-to-go-dumb/ |archive-date=2025-10-12 |access-date=2025-10-15 |website=Hackaday}}</ref>
|-
|LBRY Foundation, Odysee
|Community first decentralization & Odysseys plan to enable censorship by switching away from the opensource LBRY network.
|<ref>{{Cite web |title=The LBRY Foundation |url=https://lbry.org/ |url-status=live |access-date=08 Aug 2025 |quote=The LBRY community invites everyone to join us in building a more free and open way to share content and information online.}}</ref><ref name=":2">{{Cite news |last=Watson |first=RT |date=06 June 2024 |title=Decentralized YouTube alternative Odysee acquired by Forward Research despite content concerns |url=https://www.theblock.co/post/298888/decentralized-youtube-alternative-odysee-acquired-by-forward-research-despite-content-concerns |url-status=live |access-date=8/16/25 |work=The Block}}</ref><ref>{{Cite journal |last=Li |first=Jun |last2=Grintsvayg |first2=Alex |last3=Kauffman |first3=Jeremy |last4=Fleming |first4=Charles |date=2020 |title=LBRY: A Blockchain-Based Decentralized Digital Content Marketplace |url=https://ieeexplore.ieee.org/document/9126007 |journal=2020 IEEE International Conference on Decentralized Applications and Infrastructures (DAPPS) |location=Oxford, UK |publisher=IEEE |doi=10.1109/DAPPS49028.2020.00005 |isbn=978-1-7281-6978-1 |via=IEEE Xplore}}</ref>
|-
|[[Microsoft]]
|Anticompetitive behavior contributing to the damaging of the security of customer devices.
|<ref name=":1">{{Cite news |last=Triplette |first=Ryan |date=Nov 15, 2024 |title=Microsoft’s anticompetitive behavior weakens its customers’ cybersecurity |url=https://federalnewsnetwork.com/commentary/2024/11/microsofts-anticompetitive-behavior-weakens-its-customers-cybersecurity/?readmore=1 |access-date=Jun 25, 2025 |work=Federal News Network}}</ref>
|-
|[[Samsung]], [[Glance]]
|Using the faces of its devices' users for the purposes of generating ads with AI to display on the lock screen
|<ref>{{Cite news |last=Whitwam |first=Ryan |date=Jun 4, 2025 |title=Samsung teams up with Glance to use your face in AI-generated lock screen ads |url=https://arstechnica.com/gadgets/2025/06/samsung-teams-up-with-glance-to-use-your-face-in-ai-generated-lock-screen-ads/ |access-date=Jun 25, 2025 |work=Ars Technica}}</ref><ref>{{Cite web |last=Fink |first=Charlie |date=2025-06-04 |title=Glance AI And Samsung Bring Personalized Shopping To The Lock Screen |url=https://www.forbes.com/sites/charliefink/2025/06/04/glance-ai-and-samsung-bring-personalized-shopping-to-the-lock-screen/ |access-date=2025-08-23 |website=Forbes}}</ref><ref>{{Cite web |last=Johnson |first=Allison |date=2025-06-04 |title=Samsung phones are getting a weird AI shopping platform nobody asked for |url=https://www.theverge.com/news/679541/samsung-galaxy-glance-ai-lock-screen-app |access-date=2025-08-23 |website=The Verge}}</ref><ref>{{Cite web |last=Devenport |first=Corbin |date=2025-06-04 |title=Lock Screen Ads Are Coming to Your Galaxy Phone |url=https://www.howtogeek.com/lock-screen-ads-are-coming-to-your-galaxy-phone/ |access-date=2025-08-23 |website=How To Geek}}</ref>
|-
|[[Facebook]], [[Yandex]]
|De-anonymizing web browsing identifiers
|<ref>{{Cite news |last=Wildeboer |first=Jan |date=Jun 03, 2025 |title=Wildeboer post from Jan Wildeboer |url=https://social.wildeboer.net/@jwildeboer/114620123151656825 |access-date=Jun 25, 2025 |work=social.wildeboer.net}}</ref><ref>{{Cite news |last=Goodin |first=Dan |date=Jun 3, 2025 |title=Meta and Yandex are de-anonymizing Android users’ web browsing identifiers |url=https://arstechnica.com/security/2025/06/meta-and-yandex-are-de-anonymizing-android-users-web-browsing-identifiers/ |access-date=Jun 25, 2025 |work=Ars Technica}}</ref>
|-
|[[TikTok]]
|Integrated AI tools to track user behaviors even more for the purposes of selling to advertisers
|<ref>{{Cite news |last=Sato |first=Mia |date=Jun 3, 2025 |title=TikTok will give advertisers even more data on trends and users |url=https://www.theverge.com/news/678255/tiktok-advertiser-summit-ai-targeting-data-seo |access-date=Jun 25, 2025 |work=The Verge}}</ref>
|-
|[[k.chicntech]]
|Selling fraudulent products on its platform
|<ref>{{Cite news |last=Harding |first=Scharon |date=Jun 3, 2025 |title=Shopper denied $51 refund for 20TB HDD that’s mostly a weighted plastic box |url=https://arstechnica.com/gadgets/2025/06/man-buys-20tb-portable-hdd-for-51-son-breaks-the-news-that-its-a-fake/ |access-date=Jun 25, 2025 |work=Ars Technica}}</ref>
|-
|[[Facebook]], [[Yandex]]
|Automatic opt-in of user-generated content being used for the purposes of training AI.
|<ref>{{Cite web |last=Borgesius |first=Frederik |date=Apr 24, 2025 |title=Post on akademienl.social |url=https://akademienl.social/@Frederik_Borgesius/114392662340468118 |access-date=Jun 25, 2025 |website=akademienl.social}}</ref><ref>{{Cite news |date=Apr 24, 2025 |title=AP: kom nu in actie als je niet wil dat Meta AI traint met jouw data |url=https://autoriteitpersoonsgegevens.nl/actueel/ap-kom-nu-in-actie-als-je-niet-wil-dat-meta-ai-traint-met-jouw-data |access-date=Jun 25, 2025 |work=autoriteitpersoonsgegevens.nl}}</ref>
|-
|[[VidIQ]]
|Scraping user generated content so poorly that it puts users at risk of violating copyright law
|<ref>{{Cite web |last=CutCafe |date=Jan 24, 2025 |title=This AI tool is EXPLOITING small content creators (So I exposed it) |url=https://www.youtube.com/watch?v=gg8JZozCa0c |access-date=Jun 25, 2025 |website=[[YouTube]]}}</ref>
|-
|[[Waymo]]
|Using interior camera to train GenAI models; automatic opt-in
|<ref>{{Cite news |last=Bellan |first=Rebecca |date=Apr 8, 2025 |title=Waymo may use interior camera data to train generative AI models, but riders will be able to opt out |url=https://techcrunch.com/2025/04/08/waymo-may-use-interior-camera-data-to-train-generative-ai-models-sell-ads/ |access-date=Jun 25, 2025 |work=TechCrunch}}</ref><ref>{{Cite web |last=Hawkins |first=Andrew |date=April 7, 2025 |title=Waymo: ‘no plans’ to use in-car camera data for targeted ads |url=https://www.theverge.com/news/644770/waymo-interior-camera-ai-training-ads-privacy |url-status=live |access-date=2025-08-14}}</ref>
|-
|[[Dymo]]
|550 and newer models have DRM in the printer paper; older model printers bricked via a driver update.
|<ref>{{Cite news |last=Malawey |first=David |date=Apr 3, 2025 |title=discard junkware and the extract pure value of Dymo |url=https://www.youtube.com/watch?v=1hlhPRlxA9s |access-date=Jun 25, 2025 |work=[[YouTube]]}}</ref>
|-
|[[Google]]
|Numerous incidents listed under Wikipedia's [[wikipedia:Google_litigation|Google Litigation]] page
|N/A
|-
|[[UPS]]
|Charges excessively high brokerage fees disguised as "customs fees" that exceed shipping costs when mailing a product from the US to Canada; sent person in source a $42.60 bill AFTER delivering the package, without the person being informed of the shipper being UPS.
|<ref>{{Cite web |last=Runkle Of The Bailey |date=Nov 14, 2024 |title=I Fought UPS' Bogus Brokerage Fees, And Won |url=https://www.youtube.com/watch?v=gKju9a4lA5I |access-date=Jun 26, 2025 |website=[[YouTube]]}}</ref>
|-
|[[Yubo]]
|Only in-scope elements of the provided source should focus on "age estimation" and "facial recognition", despite the ethical dubiousness of the platform for minors.
|<ref>{{Cite web |last=CinemaGuess |date=Jun 25, 2025 |title=Yubo; The Most Dangerous Snapchat Clone Ever Made |url=https://www.youtube.com/watch?v=LKm5gkG9yMw |access-date=Jun 26, 2025 |website=[[YouTube]]}}</ref>
|-
|[[itch.io]], [[Night School Studios]], [[Netflix]]
|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|-
|[https://consumerrights.wiki/index.php?title=SourceForge.net_forces_users_to_inconditionally_accept_terms_of_use_with_no_alternative_before_logging_in&veaction=edit&section=2 Sourceforge.net]
|Sourceforge forces users to accept terms and conditions before they can even log in, denying their right to refuse or disagree.
|
|-
|[https://drivesaversdatarecovery.com/partner-programs/ DriveSavers]
|Through DriveSavers' partner program, independent or otherwise affiliated shops receive an approximately 10% commission for referring customers to the service (typical service being approximately $3,000.00, resulting in $300.00 of commission for partners). On top of this, partnered shops also receive DriveSavers branded merchandise (pens, antistatic mats and similar shop equipment, etc). Has relevance as this may result in partners having heavy incentives to refer customers to a service they may not need.
|
|-
|[https://www.skystone.games/ Skystone Games]
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|-
|[[Automatic Content Recognition (ACR)]]
|Smart TVs of multiple brands have a feature called Automatic Content Recognition, which sends several screenshots per minute of whatever plays on the device to the manufacturer for analysis. This includes content from external inputs and thus could include private photos and videos of the user, as well as third parties who never agreed to anything of that nature. This is required to be opt-in in the US, but most people inadvertently agree to it with the EULA of the device.
|<ref>{{Cite web |first=Rachel Cericola, Jon Chase and Lee Neikirk |date=2025-06-25 |title=Yes, Your TV Is Probably Spying on You. Your Fridge, Too. Here’s What They Know. |url=https://www.nytimes.com/wirecutter/reviews/advice-smart-devices-data-tracking/ |access-date=2025-07-09 |website=The New York Times - Wirecutter}}</ref>
|-
|Not applicable
|Factory reset and deconfiguration guides for removing personal/sensitive data from devices before change of ownership to avoid that data being used for identity theft, spear phishing and scams.
|<ref>{{cite web|title=ACCC Report Revelations Of Scams And Cyber Crime Not Surprising |website=Tech Business News |url=https://www.techbusinessnews.com.au/news/accc-report-revelations-of-scams-and-cyber-crime-not-surprising/ |publication-date=29 April 2024 |access-date=20 July 2025 |quote="Whilst there exists the Protective Security Policy Framework (PSPF) and the Information Security Manual (ISM) which direct government and critical industry to use NAID AAA certified recyclers to destroy and sanitise data at end of life, there remains confusion over ownership of accountability."}}</ref>
|-
|[[Microsoft]]
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|-
|[[QIDI]]
|3D printer causes disastrous fire; subreddit staff attempts to cover up incident.
|<ref>{{Cite web |last=u/ProgressLocal1511 |date=Mar 30, 2025 |title=R/QidiTech3d Permanently banned me for warning people after my family lost everything from a fire! |url=https://www.reddit.com/r/3Dprinting/comments/1jnuju1/rqiditech3d_permanently_banned_me_for_warning/ |access-date=Jul 23, 2025 |website=[[Reddit]]}}</ref>
|-
|[[Microsoft]]
|Potentially related to: [[Microsoft's anticompetitive practices]]
Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development.
|<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref>
|-
|[[Swiffer]]
|When using a Swiffer wet jet power mop you need to buy Swiffer's WetJet Multi-Surface Floor Cleaner which comes in a bottle with a cap on it that the customer can not take off and refill with their own floor cleaner of their choice. The cap is "locked" with plastic hooks that prevent refilling and force the customer to buy another bottle which is heavily priced.
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|-
|[[Assioma]]

|When purchasing power pedals that just need to output ANT+ data, you cannot use the product you have bought without creating an account, logging into the app and pairing your phone with BLE (lots of phones can't do this pair step). This is claimed by the manufacturer for warranty activation but mean without a phone with the right capability you can't use your expensive power pedals.
|<ref>{{Cite web |date=2025-08-16 |title=FAQs |url=https://cycling.favero.com/en/faq#headingFAQ6-Favero-Assioma-App}}</ref>
|-
|[[Discord]]
|RubenSim's bot "Ro-Cleaner", which protects servers from users who have joined "Roblox Condo" servers in the past, is banned because it invades user's privacy and accesses "Protected Characteristics". Should also be added to [[Roblox's problematic moderation]].
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|-
|[[TeamViewer]]
|TeamViewer's free trial automatically enrolls users into a paid subscription unless they provide 28 days' advance written notice to cancel. This excessively long cancellation window, combined with the requirement for written notice (rather than allowing cancellations through the same platform used for sign-up), creates a high risk of unintended charges. If users fail to meet these stringent requirements, TeamViewer bills the full annual subscription fee without further warning
|<ref>{{Cite web |date=2023-09-03 |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |url-status=live |archive-url=https://web.archive.org/web/20250628031915/https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |archive-date=2025-06-28 |access-date=2025-08-16 |website=TeamViewer}}</ref><ref>{{Cite web |last=ozgurozkan |title=TeamViewer invoiced me after a free trial + demanded “28‑day written cancellation.” Proofs inside |url=https://www.reddit.com/r/teamviewer/comments/1mpzpo5/teamviewer_invoiced_me_after_a_free_trial/ |url-status=live |website=Reddit}}</ref>
|-
|[[Embodied]]
|This is case of "software tethering". Embodied's $799 companion robot Moxie permanently shut down once the company decided to shut down cloud services. According to Embodied's own website "Moxie relies on cloud connectivity for its core features, and it will not function once services end ... Our Terms of Service specify that services may be terminated at any time without prior notice."
|<ref>{{Cite news |last=Notopoulos |first=Katie |date=2024-12-11 |title=They bought an $800 AI robot for their kids. Now the company is shutting down — and children are having to say goodbye. |url=https://www.businessinsider.com/moxie-robot-toy-shutting-down-kids-embodied-goodbye-2024-12?op=1 |url-status=live |archive-url=https://web.archive.org/web/20250816193431/https://www.businessinsider.com/moxie-robot-toy-shutting-down-kids-embodied-goodbye-2024-12?op=1 |archive-date=2025-08-16 |access-date=2025-08-16 |work=Business Insider}}</ref><ref>{{Cite web |title=Closing FAQs – Moxie Robot |url=https://moxierobot.com/pages/closing-faqs |url-status=live |archive-url=https://web.archive.org/web/20241126054436/https://moxierobot.com/pages/closing-faqs |archive-date=2024-11-26 |access-date=2025-08-16 |website=moxierobot.com}}</ref><ref>{{Cite news |last=Degeurin |first=Mack |date=2024-12-10 |title=‘I love you… goodbye:’ What will happen when this companion robot suddenly dies? |url=https://www.popsci.com/technology/moxie-robot-offline/ |url-status=live |archive-url=https://web.archive.org/web/20241212035257/https://www.popsci.com/technology/moxie-robot-offline/ |archive-date=2024-12-12 |access-date=2025-08-16 |work=Popular Science}}</ref>
|-
|UP3 By [[Jawbone]]
|Approximately 2011, Pioneering startup company from San Francisco, had revolutionary fitness trackers. In 2017 with no notice to customers they stole personal data and shut down app which in turn, bricked devices. Highly likely went bankrupt and sold to sister company to manipulate customer services and rights. Now owned by Aliph brands.
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|[[GoPro]] Hero 12
|GoPro Hero 12 requires the GoPro app to be installed before you can use the camera. Many currently used devices are not compatible with the app, therefore making use of the camera difficult to impossible for new owners or upon camera factory reset. There's also the question of what data the app collects and whether it requires login and or camera activation.
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|[[Internet radios]]
|I'd like a page where I can share information about internet radios "openness." Few allow you to enter a radio station's URL (which I would consider the least intrusive option). Most depend on third-party websites or apps; [https://www.sangean.com/uk/blog/149 some of which have already bricked devices].
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|Google TLS Changes
|Google's new requirements to certificate authorities require separate authority/signing chains to be used to issue Server Authentication and Client Authentication certificates. Therefore, starting 11 February 2026, Let's Encrypt will no longer include the Client Authentication EKU on default certificates
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|-
|Devolo
|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref>
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|Juicero
|Silicon Valley startup that received more than $100 million in funding from investors such as Google and Campbell's Soup. Produced a juicer which was sold for $700 (later $400). Device required a Wi-Fi connection and mobile app in order to use and only accepted "produce packs" sold exclusively by Juicero. Said produce packs had short shelf lives, required the machine to scan a QR code to process, and could be remotely disabled (for instance, if a component item was recalled). Packs were capable of being squeezed by hand (yielding slightly more juice in less time) as demonstrated in an infamous Bloomberg video, which led to the company offering refunds for its juicer. Suspended all operations and (again) offered refunds on September 1st, 2017.
|<ref>{{Cite web |last=Levin |first=Sam |date=2017-09-01 |title=Squeezed out: widely mocked startup Juicero is shutting down {{!}} Silicon Valley {{!}} The Guardian |url=https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |url-status=live |archive-url=https://web.archive.org/web/20170901233738/https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |archive-date=2017-09-01 |access-date=2025-08-21 |website=The Guardian}}</ref><ref>{{Cite web |last=Carson |first=Biz |date=2017-04-20 |title=Juicero Offers Refund For Squeezing Juice Packets |url=https://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |url-status=live |archive-url=https://web.archive.org/web/20170421033635/http://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |archive-date=2017-04-21 |access-date=2025-08-21 |website=Business Insider}}</ref><ref>{{Cite web |last=Huet |first=Ellen |last2=Zaleski |first2=Olivia |date=2017-04-19 |title=Silicon Valley’s $400 Juicer May Be Feeling the Squeeze |url=https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |url-status=live |archive-url=https://web.archive.org/web/20170429015614/https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |archive-date=2017-04-29 |access-date=2025-08-21 |website=Bloomberg}}</ref><ref>{{Cite web |last=Reilly |first=Claire |date=2018-09-08 |title=Juicero is still the greatest example of Silicon Valley stupidity |url=https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |url-status=live |archive-url=https://web.archive.org/web/20241104015047/https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |archive-date=2024-11-04 |access-date=2025-08-21 |website=CNET}}</ref><ref>{{Cite web |last=Kolodny |first=Lora |date=2025-09-01 |title=The tech start-up that made a $700 juicing machine has shut down |url=https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |url-status=live |archive-url=https://web.archive.org/web/20170905084642/https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |archive-date=2017-09-05 |access-date=2025-08-21 |website=CNBC}}</ref><ref>{{Cite web |last=Mihalcik |first=Carrie |date=2017-09-01 |title=Juicero shuts down, offers refunds |url=https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |url-status=live |archive-url=https://web.archive.org/web/20250702172950/https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |archive-date=2025-07-02 |access-date=2025-08-21 |website=CNET}}</ref>
|-
|Foxit Reader
|Updater uses dark pattern to trick unsuspecting users into installing a trial version of their paid product. The checkbox is enabled again by default with each update in the hope that the user misses it by accident at some point.
|
|-
|Lowes
|Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref>
|-
|Coca-Cola Scholars Foundation
|CCSF in their eligibility form requires high school students to agree to a User Agreement which includes waiving their FERPA rights to inspecting otherwise confidential information that the foundation collects throughout the scholarship process, including sensitive information such as home addresses and financial status.
|<ref>{{Cite web |date=24 Aug 2025 |title=Eligibility Quiz (click SUBMIT) |url=https://webportalapp.com/sp/task_item_primary_print/ccsf?item_id=1 |url-status=live |access-date=24 Aug 2025 |website=Coca-Cola Scholars Foundation}}</ref>
|-
|[[H&R Block]]
|Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well.
|
|-
|[[Elegoo Centauri Carbon|Elegoo]]
|The Elegoo Centauri Carbon 3d printer has been proven to use open source Klipper software which requires them to publish their changes to the code.
|<ref>{{Cite web |date=2025-08-28 |title=PSA: Elegoo Centauri Carbon & GPL Compliance |url=https://freethecode.lol/ |url-status=live |access-date=2025-08-28 |website=PSA: Elegoo Centauri Carbon & GPL Compliance}}</ref>
|-
|iRobot
|Creator of Roomba automatic floor vacuums, CEO made statement in 2017 about selling customer's floor plan data. This company and the data was almost bought by Amazon, but fell through in 2024 after threats by EU Regulators
|<ref>{{Cite news |last=Wolfe |first=Jan |date=2017-07-28 |title=Roomba vacuum maker iRobot betting big on the 'smart' home |url=https://www.reuters.com/article/us-irobot-strategy-idUSKBN1A91A5/ |work=Reuters}}</ref><ref>{{Cite web |last=Zeff |first=Maxwell |date=2024-01-29 |title=Roomba Won’t Give Amazon a Map of Your Home After Merger Implodes |url=https://gizmodo.com/roomba-won-t-give-amazon-map-home-after-merger-implodes-1851205940 |website=Gizmodo}}</ref>
|-
|[[Mitsubishi Motors]]
|Mitsubishi Motors has a rich history of consumer protection, compliance issues and privacy breaches. These include concealing safety defects, falsifying fuel economy data, and being fined for false advertising. Following the trend of subscription services for the automotive industry, Mitsubishi paywalls built-in features including remote start, SOS, collision detection, and car tracking through its app Mitsubishi Connect subscription service.
|[https://www.autoevolution.com/news/mitsubishi-fined-42-million-by-japans-consumer-affairs-agency-115026.html?utm_source=chatgpt.com] [https://leakd.com/leaks/mitsubishi-motors-vietnam-customer-data-breached/?utm_source=chatgpt.com] [https://en.wikipedia.org/wiki/Mitsubishi_Motors?utm_source=chatgpt.com] [https://violationtracker.goodjobsfirst.org/?order=pen_year&parent=mitsubishi-motors&sort=&utm_source=chatgpt.com][https://www.mitsubishi-motors.com/en/newsroom/newsrelease/2017/20171129_3.html?utm_source=chatgpt.com]
|-
|[[Hikvision]]
|Chinese surveillance camera manufacturer complicit in Uighur genocide which used to advertise recognition of praying and ramadan fasting among its selling points. Similarly to [[Flock License Plate Readers|Flock]], they are in use world wide and likely feed directly into the Chinese government's surveillance infrastructure and could conceivably be used to find dissidents world-wide. Recently, [https://netzpolitik.org/2025/hikvision-hersteller-der-hamburger-ki-ueberwachungskameras-ist-fuer-menschenrechtsverletzungen-bekannt/ the city of Hamburg has installed them] ([https://netzpolitik-org.translate.goog/2025/hikvision-hersteller-der-hamburger-ki-ueberwachungskameras-ist-fuer-menschenrechtsverletzungen-bekannt/?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=de&_x_tr_pto=wapp Google Translate Version in English]).
|
|-
|Chromecast (Google)
|Chromecast has transitioned from a standalone product to one that requires the Google Home app for setup and control. This change prevents customers who either don't own a smartphone or prefer not to use the app from accessing their Chromecast devices. As a result, certain televisions—such as the Caixon EC43S1UA, which relied on built-in Chromecast functionality—can no longer be used as intended. This effectively removes a key feature from a product that was already purchased, diminishing its value or rendering it unusable altogether.
|
|-
|[[Apple]]
|$17 000 Apple Watch 18 karat gold edition out of support only 8 years after its introduction (not end of sale!). This means no software support, and, crucially, no repair or replacement parts. If the battery dies, the watch is but a paperweight.
|<ref>{{Cite web |title=Apple will no longer fix the $17,000 gold Apple Watch |url=https://www.theverge.com/2023/10/2/23900158/apple-watch-edition-gold-2015-obsolete-unsupported-beyonce |website=The Verge}}</ref>
|-
|[[Wireless Power Consortium]]
|After monopolizing wireless charging market Qi turned from an open standard into a proprietary.
Version 1.3 introduced "secure authentication between the transmitter and the receiver", i.e. in order to operate every charger must include an expensive proprietary chip licensed only to certified members. This results in increased development and manufacturing costs directly passed onto consumer. Version 2.2, unlike previous versions, "is available for WPC Members only".
|<ref>{{Cite web |title=Qi Certification Is Changing and We've Got You Covered |url=https://www.nxp.com/company/about-nxp/smarter-world-blog/BL-QI-CERTIFICATION-IS-CHANGING| website=NXP Semiconductors}}</ref>
<ref>{{Cite web |title=Download the Qi Specifications |url=https://www.wirelesspowerconsortium.com/knowledge-base/specifications/download-the-qi-specifications/| website=Wireless Power Consortium}}</ref>
|-
|[[Meta]]/[[WhatsApp]]
|In a new lawsuit, an ex-engineer alleges that 1500 engineers had unrestricted access to WhatsApp user data and that the company "failed to remedy the hacking and takeover of more than 100,000 accounts each day, ignoring his pleas and proposed fixes and choosing instead to prioritize user growth". (ongoing)
|[https://www.theguardian.com/technology/2025/sep/08/meta-user-data-lawsuit-whatsapp]
|-
|EcoVac
|Vacuum cleaner robots produced by company 'EcoVac' were found vulnerable to hacking over bluetooth allowing for remote control and access to camera feed. Security researcher Dennis Giese notified the company in December of 2023. In August of 2024, the issue was described by the company as "extremely rare in typical user environments and require specialized hacking tools and physical access to the device."
|<ref>{{Cite web |last=Fell |first=Julian |date=2024-10-04 |title=We hacked a robot vacuum — and could watch live through its camera - ABC News |url=https://www.abc.net.au/news/2024-10-04/robot-vacuum-hacked-photos-camera-audio/104414020 |url-status=live |access-date=2025-09-10 |website=ABC News}}</ref><ref>{{Cite web |last=Franceschi-Bicchierai |first=Lorenzo |date=2024-08-09 |title=Ecovacs home robots can be hacked to spy on their owners, researchers say {{!}} TechCrunch |url=https://techcrunch.com/2024/08/09/ecovacs-home-robots-can-be-hacked-to-spy-on-their-owners-researchers-say/ |url-status=live}}</ref><ref>{{Cite web |last=Franceschi-Bicchierai |first=Lorenzo |date=2024-08-15 |title=Lorenzo Franceschi-Bicchierai on X: "Finally, Ecovacs responds to the researchers' findings, saying it won't fix the bugs. |url=https://x.com/lorenzofb/status/1823774980460388675}}</ref>
|-
|Axon
|Tazers sold with lease agreement that makes purchase effectively a subscription.
|[https://norwoodrecord.weebly.com/uploads/1/1/4/8/114832579/norwood_record_pages_1_to_12__4sep2025.pdf <nowiki>[69]</nowiki>]
|-
|Atlassian
|Users forced from on-premise to cloud only subscriptions
|<ref>{{Cite web |title=Ascend to the cloud: The next chapter for Atlassian and our customers |url=https://www.atlassian.com/blog/announcements/atlassian-ascend}}</ref>
|-
|Google
|Google apparently plans to reduce the interval of publishing source code of security patches they consider non-critical. This is another blow to the custom ROM community.
Right now we don't have these incidents organised chronologically, maybe we should have a table with a timeline of measures Google takes to enshittify and close down Android (more APIs moved to Play Services, Developer verification, withholding AOSP device trees for Pixel devices to mess with Graphene OS, now delayed source code disclosure). What's worst, they always cite safety as a reason.
|<ref>{{Cite web |title=Exclusive: Google wants to make Android phones safer by switching to ‘risk-based’ security updates |url=https://www.androidauthority.com/android-risk-based-security-updates-3597466/}}</ref>
|-
|McDonald's/Taylor
|McDonald's US mandates which ice cream machine has to be used by franchise licensees. The company that makes these machines uses deliberately obfuscated error codes to force restaurant owners to use their expensive tech service to fix them and reset the machines. The company makes more money from these "repairs" support than with actual sales. Not strictly end consumer, but the pattern warrants documenting imo.
A similar problem exists with Doremi (Dolby) cinema projectors where their DRM leads to a ridiculous number of actions breaking the so-called "marriage" (projector-media block unity), requiring a costly technician to reset it. This one needs sources researched, though, as I don't have one on hand.
|<ref>{{Cite web |title= |url=https://www.youtube.com/watch?v=2uCpY3tFTIA}}</ref>
|-
|Apple App Store
|Removal of likely legal apps designed to evade law enforcement agencies accused of illegal conduct and human rights violations upon request by authorities without court order, instead citing violations of store terms. This happened in Hong Kong in 2019 with Hong Kong Police during demonstrations and in the USA in 2025 with the ICE Block app.
|<ref>{{Cite web |title= |url=https://www.businessinsider.com/apple-iceblock-app-store-removed-2025-10}}</ref><ref>{{Cite web |title= |url=https://hksar.org/apple-removes-police-tracking-app-used-in-hong-kong-protests-from-its-app-store}}</ref>
|-
|Slack
|Slack threatened to deactivate the Slack workspace and delete all message history of a nonprofit unless they agreed to a price hike of $200k yearly and also pay an extra $50k within a week. There were no prior warnings from Slack. A few years prior to this incident, they had agreed to migrate from the free nonprofit plan to a $5k per year plan.
|<ref>{{Cite web |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |archive-url=https://web.archive.org/web/20250930075808/https://skyfall.dev/posts/slack |archive-date=2025-09-30}}</ref>
|-
|[[Cloudary Holdings Limited / Webnovel]]
|Terms of service with binding Arbitration.
|<ref>{{Cite web |title= |url=https://www.webnovel.com/terms_of_service}}</ref>
|-
|Neato (Vorwerk)
|Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo.
|<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref>
|-
|The Japan Times
|The Japan Times uses DMCA to take down an open source study resource for Genki and Quartet workbooks.
|<ref>{{Cite web |last=Clydesdale |first=Seth |date=2025-09-11 |title=Important Information Regarding Genki and Quartet Study Resources |url=https://ko-fi.com/post/Important-Information-Regarding-Genki-and-Quartet-D1D21L4B1S}}</ref><ref>{{Cite web |title=Update Regarding Genki and Quartet Study Resources DMCA Situation |url=https://ko-fi.com/post/Update-Regarding-Genki-and-Quartet-Study-Resources-Y8Y21M1F5E}}</ref><ref>{{Cite web |date=2025-10-03 |title=All Exercises for Genki/Quartet Study Resources Have Been Removed |url=https://ko-fi.com/post/All-Exercises-for-GenkiQuartet-Study-Resources-Wi-R6R81M8LLN}}</ref>
|}

==List of themes not yet covered==
{| class="wikitable"
|+
!Theme
!Summary of Theme
!Refs
|-
|[[Ad block]]
|User customization of information presentation. For instance, to selectively not display information of little interest to the user, or content the user deems harmful or offensive, or to conserve resources by not processing some information.
Why include: Advertising is pervasive online, and increasingly showing up in devices. Many sources, including US government agencies, suggest ad block as a way of enhancing security. Ad block can help consumers own their own devices by controlling what they do. There are efforts to use copyright law (e.g., DMCA/spotify/revanced, and German court case) to force you to run programs on your device. See also, [[Advertising overload]]
|[https://www.theregister.com/2025/08/15/german_court_ruling_ad_blocking/]
|-
|[[Cloud]]
|Somebody else's computer. See also: [[Self-hosting|Self-hosting,]] [[Software as a service]] Examples: [[OneDrive]], [[ICloud]], [[Ring]]
Issues: Legal protections your vs. somebody else's computer. Recovery when lose credentials. etc.
|
|}

==See Also==

*[[Louis Rossmann - Video Directory]]
*[[Other Channels - Video Directory|Other Channels - VIdeo Directory]]

==Reference List==
<references />
[[Category:Sources]]

Talk:Main Page

2025-08-29T18:55:26Z

Yappermaster69: /* Dependence on phone app for basic functions, make an article? */ Reply

<div class="plainlinks" style="text-align: center; margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}"><span style="font-size: 120%;">'''Welcome!'''</span><br>To reach the moderator team, please add a new topic at the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]].<br>To report a bug, please add a new topic at [[Consumer Rights Wiki talk:Bugs|bugs noticeboard]].</div>
{{Archives}}

==stating "Recently updated" not particularly helpful==

On [https://consumerrights.wiki/index.php?title=Special:CreateAccount&returnto=Special%3ARecentChanges| the "create account" page], near the bottom, it says, "We have recently updated our privacy policy." How recently? It doesn't say. The logical assumption which must be made is that it has changed seconds ago, and must be reread. How about instead displaying something along the lines of, "Our privacy policy was last updated on <date>", even if there does not exist a way to automate the display of the date, and the "create account" page (or the page of any other such notice) must be edited by hand?

:this is valid, and we'll try and get it fixed shortly [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:29, 15 August 2025 (UTC)
==Dependence on phone app for basic functions, make an article?==

I'm on Frontier internet, only gig around and I think they know it. We got fiber a few years ago and if you want wi-fi you either go with the Amazon Eeros(?) or learn how to do your own router. The Eeros seems that you can only access settings with a phone app, no desktop. Would this qualify it for an article on here? I've also heard about sleezy back door things happening either from Amazon or the IP itself, that they can access settings the customer cannot. Anyhow I don't want to just go ahead and write some poorly put together article and it shouldn't even be on here. [[User:Sawbones|Sawbones]] ([[User talk:Sawbones|talk]]) 17:57, 14 August 2025 (UTC)

:This probably depends on the level of coverage. have there been any news articles (local or otherwise) which are complaining about this? Forcing the customer to use unneccesarily invasive software to access a service is something which definitely fits within the wiki's scope, and anything which is happening across a whole ISP would be large-scale enough, but the final thing an article needs is good sources [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:27, 15 August 2025 (UTC)
:I'm noticing a double standard of "pc app dependence" being ok and "phone app" dependency being less than ok. I believe that mobile devices should be equally capable as desktop devices, especially when you put windows and android tablets side by side.
:There are both cases of "companion software"<sup>1</sup> getting obsolete on their respective platform for one reason or another. Despite outnumbering desktop devices, I noted : shorter device lifespan, faster software obsolescence cycle (think [https://android.stackexchange.com/questions/256364/app-not-installed-as-app-isnt-compatible-with-your-phone-when-installing-apks android 14]), difficulty of support on different hardware, exposure to phenomenal amounts of user data, (not getting treated seriously?).
:Over-reliance on companion software for product operation or basic features access is present on both desktop and mobile.
:<sup>1</sup>Companion software - gives convenient access or expands features of a hardware or software product. Examples include Microtik WinBox, Eero, etc...
:p.s. I'm not aware of any existing term describing something you'd download to use something, but "companion software" seems alright. Actually now that I think about it, drivers and libraries are a kind of companion software too. [[User:Yappermaster69|Yappermaster69]] ([[User talk:Yappermaster69|talk]]) 18:55, 29 August 2025 (UTC)

==Cruzaders kings 2 incident.==

Hi everyone, as a fan of Paradox games and somebody that really wants to write in this wiki i wanted to ask something... what right exactly the paradox incident covers? i want to do it, but i dont understand quite exactly what i should do at writting it, why its an anti ownership or anti consumer practice, i need to understand that first to start it, because if i dont recognize well the systematic issue i think that i cannot treat it. [[User:Predatitor41|Predatitor41]] ([[User talk:Predatitor41|talk]]) 01:26, 15 August 2025 (UTC)

:I think I see the one you mean on the article suggestions. I'm honeslt not sure why it should be there either, it doesn't seem to fit. They sell a lot of DLC and it's quite expensive, but there's nothing particularly deceptive going on there from what I can tell. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:29, 15 August 2025 (UTC)
::It looks like it was eliminated of suggestion articles, i dont know why but it looks like it was discarded. [[User:Predatitor41|Predatitor41]] ([[User talk:Predatitor41|talk]]) 14:44, 15 August 2025 (UTC)
:::I removed it for reasons stated previously - it (at least the way it was phrased in the entry) did not seem like something which would fit on the wiki [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 14:48, 15 August 2025 (UTC)

==Replace PrivacyTools.io with PrivacyGuides==

As per PrivacyGuides FAQ page https://www.privacyguides.org/en/about/privacytools/

"In September 2021, every active contributor unanimously agreed to move from PrivacyTools to work on this site: Privacy Guides. This decision was made because PrivacyTools’ founder and controller of the domain name had disappeared for an extended period of time and could not be contacted.

Having built a reputable site and set of services on PrivacyTools.io, this caused grave concerns for the future of PrivacyTools, as any future disruption could wipe out the entire organization with no recovery method. This transition was communicated to the PrivacyTools community many months in advance via a variety of channels including its blog, Twitter, Reddit, and Mastodon to ensure the entire process went as smoothly as possible. We did this to ensure nobody was kept in the dark, which has been our modus operandi since our team was created, and to make sure Privacy Guides was recognized as the same reliable organization that PrivacyTools was before the transition.

After the organizational move was completed, the founder of PrivacyTools returned and began to spread misinformation about the Privacy Guides project. They continue to spread misinformation in addition to operating a paid link farm on the PrivacyTools domain. We are creating this page to clear up any misconceptions."

The current PrivacyTools.io site has obvious but undisclosed sponsored promotions of Nord Security products (NordVPN, Surfshark, Incogni) and maybe others as well. The events that transpired that led to the forming of PrivacyGuides are verifiable through searching community posts at the time and other sources. For those that remember the "leading" members of PrivacyTools at the time (Jonah Aragon, Daniel Gray, Niek-de-Wilde, freddy...), all of them were the ones who made PrivacyGuides and moved along with the whole community. Their forum and other channels are filled with community discussion and all recommendation additions and removals are debated in public as was the case with PrivacyTools in the past. Meanwhile today PrivacyTools.io doesn't even have an "About" page or anything,and while there is a Github page linked on the site, there doesn't seem to be a way to actually contribute (https://github.com/privacytoolsIO/privacy-tools/discussions/18).

==Addition of NOYB.eu to the Consumer Tools section==

Suggestion to add https://noyb.eu/en to one of the subsections of the Consumer Tools sections. Possibly in the "Legal & complaint filing" subsection. It's a non-profit, specifically about data privacy and protection within the EU. [[User:Socks|Socks]] ([[User talk:Socks|talk]]) 17:05, 16 August 2025 (UTC)

==Need to confer with Champion Power Equipment employees==

I'm a small engine mechanic and I'm going to start a post about the dual fuel generators they produce. They are flawed regardless of intentions, and would like exact specs if anyone has that information, Mainly need the cylinder, and piston specs as well as the dry fuel ratio.

The case is a denied warranty for one of our customers that I'm sure has to be a common issue with this design.

I plan to research online but It would be faster to have people who have direct access to the information, We were and still are a warranty center for them but one of champion's employees insulted us and our competence on the case I'm referring to, and we haven't gotten any contact from champion since so not really in the situation to reach out for information that they'd most likely deny or ignore us on.

If anyone on here is an employee in their parts department, or a similar department with access to publicly known part numbers and specs please reach out, the small engine industry is a problem lately that's only getting worse. It would be nice to document issues that arise It would also be nice to have someone with engineering experience and credentials to verify data and calculate it themselves, especially in the gas powered equipment sector/industry [[User:The Wang|The Wang]] ([[User talk:The Wang|talk]]) 20:20, 16 August 2025 (UTC)

==Will this wiki publish regular backups?==

The Wikimedia Foundation regularly publishes [https://dumps.wikimedia.org/ compressed archives] of its wikis. This sets an example I wish every website with text-based user-generated contributions would follow. It is important to preserve the contribution history should this site go offline. Besides, text is well compressable.

Many websites in the past have shut down with little to no warning, resulting in the loss of years of volunteer contributions. We need to pre-empt this.

<blockquote>
Issue: No Backup, No Distribution
For reasons and examples stated in this article, any centralized web-based service will go offline some day. Some sooner, some later. Popularity is not even a guarantee that a service gets continued
</blockquote>

Source: [https://karl-voit.at/2020/10/23/avoid-web-forums/ Karl Voit].

[[User:Elominius|Elominius]] ([[User talk:Elominius|talk]]) 03:59, 17 August 2025 (UTC)

==Suggestion: install view counters==

Please install [https://www.mediawiki.org/wiki/Extension:HitCounters HitCounters] for MediaWiki. This extension shows the view counts an article is getting. It would be nice to see it. [[User:Elominius|Elominius]] ([[User talk:Elominius|talk]]) 08:15, 17 August 2025 (UTC)

==Hi, I am new here!==

So I was wondering about the overall things of the consumer wiki by Louis Rossman (Apologies if I get the name wrong), and so I decided to join on the bandwagon. But I do have a question: Why is this wiki centered around the US? I live in a different continent, predominately, Europe. I do have a reason since most of which the "Consumer Tools" is centered around the US, such as the Better Business Bureau, FDA, and others. Since my homeland doesn't exactly have those said agencies like you guys do, and that is what I have been wondering about.

Thank you, uh, sincerely, anonymous. [[User:Jerry468|Jerry468]] ([[User talk:Jerry468|talk]]) 17:48, 23 August 2025 (UTC)

:@[[User:Jerry468|Jerry468]] Most of our contributors are from the US, and Rossmann himself is American. But this is a global wiki and we would welcome your contributions, especially in Europe. I think ideally the goal is to have coverage of consumer rights violations everywhere. We just are not yet there. Thanks for signing up! '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 18:45, 23 August 2025 (UTC)

==Suggestion: Implementing a /robots.txt page==

[[wikipedia:Robots.txt|Robots.txt]] is a page that's used by web crawlers to set rules, like disallow pages or crawl delay. I just noticed that this [https://consumerrights.wiki/robots.txt page] is missing. Maybe duckduckgo's crawler will finally index this wiki. [[User:Yappermaster69|Yappermaster69]] ([[User talk:Yappermaster69|talk]]) 21:26, 23 August 2025 (UTC)

Talk:Main Page

2025-08-23T21:26:24Z

Yappermaster69: /* Suggestion: Implementing a /robots.txt page */ new section

<div class="plainlinks" style="text-align: center; margin: {{#ifeq:{{{navbox|<noinclude>yes</noinclude>}}}|yes|2px}} 0 0.5em; padding: 0.5em; {{{style|border: 1px solid #A0A5AD;}}} {{{backgroundstyle|background-color: var(--background-color-progressive-subtle, #eaf3ff); color: inherit;}}}"><span style="font-size: 120%;">'''Welcome!'''</span><br>To reach the moderator team, please add a new topic at the [[Consumer Rights Wiki talk:Moderators' noticeboard|Moderators' noticeboard]].<br>To report a bug, please add a new topic at [[Consumer Rights Wiki talk:Bugs|bugs noticeboard]].</div>
{{Archives}}

==stating "Recently updated" not particularly helpful==

On [https://consumerrights.wiki/index.php?title=Special:CreateAccount&returnto=Special%3ARecentChanges| the "create account" page], near the bottom, it says, "We have recently updated our privacy policy." How recently? It doesn't say. The logical assumption which must be made is that it has changed seconds ago, and must be reread. How about instead displaying something along the lines of, "Our privacy policy was last updated on <date>", even if there does not exist a way to automate the display of the date, and the "create account" page (or the page of any other such notice) must be edited by hand?

:this is valid, and we'll try and get it fixed shortly [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:29, 15 August 2025 (UTC)
==Dependence on phone app for basic functions, make an article?==

I'm on Frontier internet, only gig around and I think they know it. We got fiber a few years ago and if you want wi-fi you either go with the Amazon Eeros(?) or learn how to do your own router. The Eeros seems that you can only access settings with a phone app, no desktop. Would this qualify it for an article on here? I've also heard about sleezy back door things happening either from Amazon or the IP itself, that they can access settings the customer cannot. Anyhow I don't want to just go ahead and write some poorly put together article and it shouldn't even be on here. [[User:Sawbones|Sawbones]] ([[User talk:Sawbones|talk]]) 17:57, 14 August 2025 (UTC)

:This probably depends on the level of coverage. have there been any news articles (local or otherwise) which are complaining about this? Forcing the customer to use unneccesarily invasive software to access a service is something which definitely fits within the wiki's scope, and anything which is happening across a whole ISP would be large-scale enough, but the final thing an article needs is good sources [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:27, 15 August 2025 (UTC)

==Cruzaders kings 2 incident.==

Hi everyone, as a fan of Paradox games and somebody that really wants to write in this wiki i wanted to ask something... what right exactly the paradox incident covers? i want to do it, but i dont understand quite exactly what i should do at writting it, why its an anti ownership or anti consumer practice, i need to understand that first to start it, because if i dont recognize well the systematic issue i think that i cannot treat it. [[User:Predatitor41|Predatitor41]] ([[User talk:Predatitor41|talk]]) 01:26, 15 August 2025 (UTC)

:I think I see the one you mean on the article suggestions. I'm honeslt not sure why it should be there either, it doesn't seem to fit. They sell a lot of DLC and it's quite expensive, but there's nothing particularly deceptive going on there from what I can tell. [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 08:29, 15 August 2025 (UTC)
::It looks like it was eliminated of suggestion articles, i dont know why but it looks like it was discarded. [[User:Predatitor41|Predatitor41]] ([[User talk:Predatitor41|talk]]) 14:44, 15 August 2025 (UTC)
:::I removed it for reasons stated previously - it (at least the way it was phrased in the entry) did not seem like something which would fit on the wiki [[User:Keith|Keith]] ([[User talk:Keith|talk]]) 14:48, 15 August 2025 (UTC)

==Replace PrivacyTools.io with PrivacyGuides==

As per PrivacyGuides FAQ page https://www.privacyguides.org/en/about/privacytools/

"In September 2021, every active contributor unanimously agreed to move from PrivacyTools to work on this site: Privacy Guides. This decision was made because PrivacyTools’ founder and controller of the domain name had disappeared for an extended period of time and could not be contacted.

Having built a reputable site and set of services on PrivacyTools.io, this caused grave concerns for the future of PrivacyTools, as any future disruption could wipe out the entire organization with no recovery method. This transition was communicated to the PrivacyTools community many months in advance via a variety of channels including its blog, Twitter, Reddit, and Mastodon to ensure the entire process went as smoothly as possible. We did this to ensure nobody was kept in the dark, which has been our modus operandi since our team was created, and to make sure Privacy Guides was recognized as the same reliable organization that PrivacyTools was before the transition.

After the organizational move was completed, the founder of PrivacyTools returned and began to spread misinformation about the Privacy Guides project. They continue to spread misinformation in addition to operating a paid link farm on the PrivacyTools domain. We are creating this page to clear up any misconceptions."

The current PrivacyTools.io site has obvious but undisclosed sponsored promotions of Nord Security products (NordVPN, Surfshark, Incogni) and maybe others as well. The events that transpired that led to the forming of PrivacyGuides are verifiable through searching community posts at the time and other sources. For those that remember the "leading" members of PrivacyTools at the time (Jonah Aragon, Daniel Gray, Niek-de-Wilde, freddy...), all of them were the ones who made PrivacyGuides and moved along with the whole community. Their forum and other channels are filled with community discussion and all recommendation additions and removals are debated in public as was the case with PrivacyTools in the past. Meanwhile today PrivacyTools.io doesn't even have an "About" page or anything,and while there is a Github page linked on the site, there doesn't seem to be a way to actually contribute (https://github.com/privacytoolsIO/privacy-tools/discussions/18).

==Addition of NOYB.eu to the Consumer Tools section==

Suggestion to add https://noyb.eu/en to one of the subsections of the Consumer Tools sections. Possibly in the "Legal & complaint filing" subsection. It's a non-profit, specifically about data privacy and protection within the EU. [[User:Socks|Socks]] ([[User talk:Socks|talk]]) 17:05, 16 August 2025 (UTC)

==Need to confer with Champion Power Equipment employees==

I'm a small engine mechanic and I'm going to start a post about the dual fuel generators they produce. They are flawed regardless of intentions, and would like exact specs if anyone has that information, Mainly need the cylinder, and piston specs as well as the dry fuel ratio.

The case is a denied warranty for one of our customers that I'm sure has to be a common issue with this design.

I plan to research online but It would be faster to have people who have direct access to the information, We were and still are a warranty center for them but one of champion's employees insulted us and our competence on the case I'm referring to, and we haven't gotten any contact from champion since so not really in the situation to reach out for information that they'd most likely deny or ignore us on.

If anyone on here is an employee in their parts department, or a similar department with access to publicly known part numbers and specs please reach out, the small engine industry is a problem lately that's only getting worse. It would be nice to document issues that arise It would also be nice to have someone with engineering experience and credentials to verify data and calculate it themselves, especially in the gas powered equipment sector/industry [[User:The Wang|The Wang]] ([[User talk:The Wang|talk]]) 20:20, 16 August 2025 (UTC)

==Will this wiki publish regular backups?==

The Wikimedia Foundation regularly publishes [https://dumps.wikimedia.org/ compressed archives] of its wikis. This sets an example I wish every website with text-based user-generated contributions would follow. It is important to preserve the contribution history should this site go offline. Besides, text is well compressable.

Many websites in the past have shut down with little to no warning, resulting in the loss of years of volunteer contributions. We need to pre-empt this.

<blockquote>
Issue: No Backup, No Distribution
For reasons and examples stated in this article, any centralized web-based service will go offline some day. Some sooner, some later. Popularity is not even a guarantee that a service gets continued
</blockquote>

Source: [https://karl-voit.at/2020/10/23/avoid-web-forums/ Karl Voit].

[[User:Elominius|Elominius]] ([[User talk:Elominius|talk]]) 03:59, 17 August 2025 (UTC)

==Suggestion: install view counters==

Please install [https://www.mediawiki.org/wiki/Extension:HitCounters HitCounters] for MediaWiki. This extension shows the view counts an article is getting. It would be nice to see it. [[User:Elominius|Elominius]] ([[User talk:Elominius|talk]]) 08:15, 17 August 2025 (UTC)

==Hi, I am new here!==

So I was wondering about the overall things of the consumer wiki by Louis Rossman (Apologies if I get the name wrong), and so I decided to join on the bandwagon. But I do have a question: Why is this wiki centered around the US? I live in a different continent, predominately, Europe. I do have a reason since most of which the "Consumer Tools" is centered around the US, such as the Better Business Bureau, FDA, and others. Since my homeland doesn't exactly have those said agencies like you guys do, and that is what I have been wondering about.

Thank you, uh, sincerely, anonymous. [[User:Jerry468|Jerry468]] ([[User talk:Jerry468|talk]]) 17:48, 23 August 2025 (UTC)

:@[[User:Jerry468|Jerry468]] Most of our contributors are from the US, and Rossmann himself is American. But this is a global wiki and we would welcome your contributions, especially in Europe. I think ideally the goal is to have coverage of consumer rights violations everywhere. We just are not yet there. Thanks for signing up! '''''[[User:JackFromWisconsin|📎 JackFromWisconsin]]''''' ([[User_talk:JackFromWisconsin|talk]] | [[Special:Contributions/JackFromWisconsin|contribs]]) 18:45, 23 August 2025 (UTC)

== Suggestion: Implementing a /robots.txt page ==

[[wikipedia:Robots.txt|Robots.txt]] is a page that's used by web crawlers to set rules, like disallow pages or crawl delay. I just noticed that this [https://consumerrights.wiki/robots.txt page] is missing. Maybe duckduckgo's crawler will finally index this wiki. [[User:Yappermaster69|Yappermaster69]] ([[User talk:Yappermaster69|talk]]) 21:26, 23 August 2025 (UTC)

Talk:Hidden EULA language

2025-08-22T22:05:29Z

Yappermaster69: /* Image is too large */ Reply

==More accessible title?==
This looks like a slang term and it made no sense to me at first. What does "roofie" mean in the first place? Do they put people on the roof so they can kick them off and watch them suffer? Are they hiding the terms on the roof of the house such that you are normally not looking for them? What even is the etymology of the word?

I would recommend changing it to something that is more accessible especially to people who speak English as a second language. For example, "Hidden/Questionable EULA terms".

:Its use is meant to invoke a visceral response to the violation an actual roofie (the slipping of a drug to an unknown party) usually precedes, to put them on an equal level of reprehensible. I agree that the turn of phrase LR uses both can confuse those not knowing the origin of the slang, or risks being handled very indelicately at some point. <u>I was thinking that perhaps we could maybe convince LR to use a Darth Vader v Lando Calrissian themed example.</u> 1, its understanding is probably would be more widespread being Star Wars and all, and 2, it survives polite conversation tones much more readily. [[User:MadMallard|MadMallard]] ([[User talk:MadMallard|talk]]) 00:07, 20 January 2025 (UTC)

==Is the term consistent with the "Granny Rule" in the mission statement?==
It is a good term, but it is not clear to me that it is consistent with the Granny Rule in the mission statement. The term may be seen as overly inflammatory for Granny. It might also offend movements that defend sexual assault survivors. Do we consider this an exception to the Granny Rule? What are your thoughts?

Agree. I propose that article should be reworded. EULA Roofie can be referred to as a colloquialism, and its meaning explained, but it should not be the main title or reference term for this Theme. Discussion here about an appropriate alternative is welcomed! -Keith

I second that. I've heard EULA Rugpull floating around, but I'd suggest Term Spiking Heres my terms list I've been working on:

Agreement Abuse
├── License Laundering (ownership undermining)
│ └── Converting purchases to licenses
│ └── Revoking perpetual rights
│ └── Redefining ownership terms
│
├── Feature Ransom (functionality hostaging)
│ └── Blocking core functionality
│ └── Converting features to services
│ └── Requiring new agreements for use
│
├── Term Spiking (stealth changes)
│ ├── Silent Updates
│ ├── Buried Changes
│ └── Version Obfuscation
│
├── Legal Lockout (rights obstruction)
│ └── Arbitration requirements
│ └── Class action restrictions
│ └── Jurisdiction control
│
├── Rights Stripping (systematic removal)
│ └── Warranty elimination
│ └── Usage restriction
│ └── Remedy blocking
│
└── Service Siphoning (forced conversion)
└── Subscription forcing
└── Feature reclassification
└── Access degradation

-Travis

==Should this be replaced with something more internationally applicable?==
"Using lengthy documents (often 50+ pages) to hide terms that rob you of your privacy and rights as an American citizen (your day in court)."
I'm not sure since I don't know if this wiki is intended for consumer protection outside of America?

This Wiki is intended to be international, and I have edited the mentioned statement to reflect this. -Keith

==Spelling==

Is it spelled EULA roofieing or is there a different way to actually spell it?
[[User:JamesTDG|JamesTDG]] ([[User talk:JamesTDG|talk]]) 22:22, 16 January 2025 (UTC)

Reply to JamesTDG. It is spelled "EULA roofying." Perhaps the title of the article should be changed from "EULA roofie" to "EULA Roofying-" [[User:I_Will_Not_Use_Discord|I_Will_Not_Use_Discord]]

==Merge suggestion==
This seems to be roughly a duplicate of [[Post-purchase EULA modification]]. Indeed, that article says <q>Post-purchase End User Licence Agreement (EULA) modification, colloquially referred to as the ‘EULA Roofie’</q>, which suggests that the two articles refer to the same thing. I think the two articles ought to be merged. "EULA roofie" is probably a lot less professional and should not be the chosen title retained for the merge.[[User:Mingyee|Mingyee]] ([[User talk:Mingyee|talk]]) 15:54, 19 January 2025 (UTC)

==Image is too large==

I understand the desire to have a complete picture for reference, but having to do a ''lot'' of scrolling to reach the bottom is a negative experience for any user. It should be broken up into multiple parts. -- [[User:Sojourna|Sojourna]] ([[User talk:Sojourna|talk]]) 18:49, 22 July 2025 (UTC)

:How about a text transcription of image's contents? Accessibility would definitely benefit from this. The image can be hidden in a collapsible list or cycled between short and expanded version like maps on geographic wikipedia articles. [[User:Yappermaster69|Yappermaster69]] ([[User talk:Yappermaster69|talk]]) 22:05, 22 August 2025 (UTC)

List of products and services with post-purchase license change

2025-08-21T21:28:18Z

Yappermaster69: /* Added viability */ products demanding recurring revenue don't mix well with customers who pay only once, possible root of lifetime license removal. It's my second time editing a wiki

{{StubNotice}}

Lifetime licenses (also known as perpetual licenses, or one-time purchases) are granted for software that many consumers and businesses rely upon daily for the simple fact that it is more affordable in the long-term for these products and services. As subscription-based products have become more favorable for investors among various companies,<ref>{{Cite web |last=The ProValet Team |date=Oct 16, 2024 |title=Subscription vs. One-Time Purchase: Which Saves You More Money? |url=https://www.provalet.io/guides-posts/subscription-vs-one-time-purchase |access-date=May 28, 2025 |website=ProValet}}</ref> many are forced outside of the licenses that they expected were theirs to own as-is following the terminology of "lifetime." The removal of these licenses combat the consumers' [[right to own]] the products that they paid for.

==Why it is a problem==

===Right to Own===
The sale of these licenses are made with the expectation that the purchaser will forever retain access to this license. When these are revoked among a litany of reasons, via a multitude of methods, such as discontinuing the software or [[Retroactively amended purchase|retroactively amending the agreement]], it defies the [[Right to own|right to ownership]].

=== Viability ===
The viability of a lifetime license is dependent on the product's operational costs and its monetization plan.

Products that require recurring operational costs for their necessary advertised functions (backend service upkeep, staff involvement, etc.) can't function on their own without income. Lifetime license users may be serviced at a loss compared to subscription-based users who meet the recurring revenue operational cost demand. The price difference between a lifetime license and a subscription-based license only offsets the threshold of when a lifetime subscription customer becomes unprofitable to service.

==Examples==
{| class="wikitable sortable"
|+
!Company Name
!Product(s)
!Year of Removal
!Summary
!Relevant Article(s)
|-
|[[Adobe]]
|[[Photoshop]], [[Adobe Acrobat|Acrobat]], [[Adobe Firefly|Firefly]], [[Adobe Premiere|Premiere]], [[Adobe Creative Cloud|Creative Cloud]], etc
|2020-Now
|Adobe has been slowly revoking licenses across its product library that eliminate the ownership of the products that consumers and businesses have paid for.
|[[Adobe Lightroom: Perpetual to Subscription Transition]]
|-
|[[InfiniteQuant]]
|[[VPNSecure.me|VPNSecure]]
|2025
|After the company InfiniteQuant purchased VPNSecure, the company opted to revoke lifetime licenses that users had paid for
|[[VPNSecure.me terminated a "lifetime" license]]
|-
|[[Pluralsight]]
|[[Pluralsight]]
|2023-2025
|TBA
|[[Pluralsight revokes lifetime licenses]]
|-
|[[Tansee]]
|[[Tansee]]
|2020
|TBA
|[[Tansee License Changed from Lifetime to 3 Years After Purchase]]
|-
|[[Malwarebytes]]
|[[Malwarebytes]]
|2014
|TBA
|TBA
|-
|[[Wondershare]]
|[[Filmora]]
|2022
|In 2022, Wondershare updated their licensing terms inside their EULA to mark all lifetime licenses as invalid;<ref>{{Cite web |last=Smith |first=Ernie |date=3 Jan 2023 |title=Filmora lifetime license controversy |url=https://midrange.tedium.co/issues/filmora-lifetime-license-controversy/ |access-date=May 28, 2025 |website=MidRange}}</ref> in 2024, consumers sued over this revocation.<ref>{{Cite web |last=McCroskey |first=Kelsey |date=26 February 2024 |title=Wondershare Hit with Lawsuit Over Alleged Subscription Auto-Renewal Practices |url=https://www.classaction.org/news/wondershare-hit-with-lawsuit-over-alleged-subscription-auto-renewal-practices |access-date=May 28, 2025 |website=ClassAction.org}}</ref>
|[[Filmora lifetime licenses terminated]]
|-
|[[Iconfactory]]
|[[Linea Sketch]]
|2020?
|In 2020,Iconfactory transitioned Linea Sketch into using a subscription model for users, and revoked licenses for V2 users who had automatic updates enabled on the iOS store.
|[[Linea Sketch revokes lifetime licenses]]
|-
|[[Fongo Inc.]]
|Fongo
|2024
|In 2024, Fongo began switching licenses for Fongo's ad-free version from a one-time payment, to a subscription.<ref>{{Cite web |date=12 Apr 2024 |title=Fongo App - removing my “permanent ads removal” purchase |url=https://forums.redflagdeals.com/fongo-app-removing-my-c-permanent-ads-removal-c-purchase-2686747/ |url-status=live |access-date=29 Mar 2025 |website=RedFlagDeals}}</ref><ref>{{Cite web |last=Sheppard |first=Tom |date=10 Apr 2024 |title=Turns out that Fongo has joined the enshitification march and ad removal has changed to a subscription service with no notice, no warning in the update release notes, and no grandfathering existing customers. Are there any decent companies left? |url=https://twit.social/@TWSheppard/112243898338314374 |url-status=live |access-date=29 Mar 2025 |website=Mastodon}}</ref>
|[[Fongo changes purchased Lifetime Ad Removal to Monthly Subscription]]
[[FreePhoneLine revokes Lifetime VoIP service for monthly subscription model.]]
|-
|[[Autodesk]]
|[[AutoCAD]], [[Autodesk Inventor|Inventor]], etc.
|2023
|In 2016, Autodesk concluded the sale of lifetime licenses,<ref>{{Cite web |last=AutoCAD life time license |date=Jan 5, 2024 |title=AutoCAD life time license |url=https://forums.autodesk.com/t5/installation-licensing-forum/autocad-life-time-license/td-p/12480109 |access-date=May 28, 2025 |website=[[Autodesk]] Community}}</ref> focusing exclusively on a subscription based model; In 2023, they [[Retroactively amended purchase|retroactively amended the agreement]] with the purpose of revoking lifetime licenses from all Autodesk users.<ref>{{Cite web |last=Ace_Dragon |date=Jul 1, 2023 |title=Autodesk changes the deal, retroactively cancels all remaining lifetime licenses |url=https://blenderartists.org/t/autodesk-changes-the-deal-retroactively-cancels-all-remaining-lifetime-licenses/1471477 |access-date=May 28, 2025 |website=Blender Artists Community}}</ref>
|[[Autodesk retroactively revokes all lifetime licenses]]
|-
|[[MediaMall]]
|[[PlayOn]]
|2021
|In 2021, PlayOn discontinued support for PlayOn Desktop,<ref>{{Cite web |last=JaviPlanma |date=Nov 8, 2021 |title=PSA to Companies: DO NOT OFFER LIFETIME LICENSES if you don't intend to follow through |url=https://www.reddit.com/r/PlayOn/comments/qpi14m/psa_to_companies_do_not_offer_lifetime_licenses/ |access-date=May 28, 2025 |website=Reddit}}</ref> which forced users to use PlayOn Home or PlayOn Cloud instead, both of which have no lifetime subscriptions.
|[[PlayOn Desktop discontinued]]
|-
|[[Mailbird]]
|[[Mailbird]]
|2025
|TBA<ref>{{Cite news |last=Raindog308 |date=Mar 10, 2025 |title=The Mailbird Scam: When a "Lifetime" License is Not Lifetime |url=https://lowendbox.com/blog/the-mailbird-scam-when-a-lifetime-license-is-not-lifetime/ |access-date=May 28, 2025 |work=LowEndBox}}</ref>
|[[Mailbird revokes lifetime licenses]]
|-
|[[Better Way Electronics]]
|Various [[PlayStation]] repair tools
|2024-2025
|TBA
|TBA
|-
|Magix
|Vegas 15
|2025
|Formerly sold under Sony, Magix has pulled Vegas 15 from Steam and has also revoked licenses
|https://youtube.com/clip/Ugkxma1DxdvcvxPtveni0uDBqw403WSI7Dkn?si=SZtUOMc00x_xUV_x
|}

==See Also==

*[[Storefront shutdown]]
*[[Right to own|Right to own]]
*[[Retroactively amended purchase]]

==References==
{{reflist}}
[[Category:Theme]]
[[Category:Lifetime license removal]]