Editing OtO Lawn discontinues solutions program (section)

===Consumer Concerns===

#'''Lack of Advance Notice'''
#*Many consumers subscribed to OtO’s Solutions Program with the expectation of continued service. The sudden discontinuation has raised concerns about the company's communication practices.
#*Customers who pre-paid for future services or solutions may now feel shortchanged or uncertain about potential refunds or credits.
#'''Remaining Product Use and Disposal'''
#*With app support removed, consumers are left to manually manage their remaining solutions.
#*OtO has directed users to product labels and Safety Data Sheets (SDS) for guidance, but this places additional responsibility on consumers who relied on automated applications.
#'''Implications for Product Ownership'''
#*This situation highlights a growing trend where companies exert control over products post-purchase.
#*Since OtO operates through a cloud-based system, the company has the power to alter or remove functionalities, limiting consumer autonomy over purchased devices and services.
#*If I could simply refill the OtO with my preferred solution this would solve the issue, but they are not interested in allowing that.
#'''Transparency and Future Commitments'''
#*OtO has stated that discontinuing the Solutions Program will allow the company to focus on core irrigation technology.
#*However, consumers are left wondering whether similar abrupt changes could impact their investments in OtO hardware in the future.