Editing Funimation "Forever" Content License Revocation (section)

==''"Forever" Digital Content License Revocation''==
[[File:Funimation service update Emma Roth Verge.webp|alt=Crunchyroll's "service update" indicating the changes in price and the dates on which price changes would take effect. As published by Emma Roth in her The Verge article Funimation is shutting down — and taking your digital library with it.|right|frameless|741x741px]]
On April 2nd, 2024 Funimation was shut down. Users permanently lost access to any digital content they had purchased from Funimation or redeemed through a code provided with a physical blu-ray or DVD product - content that had previously been advertised to users as being available "forever." <ref>https://www.cbr.com/funimation-shut-down-forever-digital-copies-fooled/</ref> Users were notified in advance that In order to continue streaming content, users would have to sign up for a new subscription tier with Crunchyroll or let their subscription with Funimation automatically transition into a new, more expensive subscription with Crunchyroll. Notably absent from the notification, was any indication that existing digital content that had been purchased would be inaccessible in Crunchyroll.

===Funimation's response===
Crunchyroll created a help article with information on the end of Funimation and answers to common questions about what would happen to digital copies and subscriptions.<ref name=":0" />  On the topic of revoking access to Funimation digital copies, the site provided the following guidance:<blockquote>'''What happened to my Funimation Digital copies?'''

We understand that you may have concerns about your digital copies from Funimation. These digital copies were exclusive content available in DVD and Blu-ray form directly purchased from Funimation's former platform.

Please note that Crunchyroll does not currently support Funimation Digital copies, which means that access to previously available digital copies will not be available. However, we are continuously working to enhance our content offerings and provide you with an exceptional anime streaming experience. We appreciate your understanding, and encourage you to explore the extensive anime library available on Crunchyroll!<ref name=":0" /></blockquote>Crunchyroll's president at the time, Rahul Purini replied to the controversy in an interview on February 26th, 2024 with The Verge:<blockquote>Just to set some context, Nilay, this is, at Funimation, what we used to call digital copies. So for our customers that bought our physical home video collectible sets, we added an add-on to those collectible sets where they could redeem a digital copy within the Funimation platform so that they could have access to a digital version of that same show.

That was a feature that was built into the Funimation platform. And as we look at usage of that and the number of people that were redeeming those and using them, it was just not a feature that was available in Crunchyroll and isn’t in our road map.

And so as we announced the sunset of Funimation, the users that had bought those physical home videos will not be able to have access to the digital copies on the Crunchyroll service. I will say these are customers that we value a lot, and we are working really hard directly with each one of them to ensure that they have an appropriate value for what they got in the digital copy initially.<ref>https://www.theverge.com/2024/2/26/24081180/crunchyroll-president-purini-anime-funimation-shutdown-sony-merger-decoder-interview</ref></blockquote>Some users reported that they were able to get 3 months of Crunchyroll premium for free if they submitted a ticket.<ref name=":3">https://www.theverge.com/2024/2/26/24080637/funimation-shut-down-crunchyroll-digital-library-compensation#comments</ref>