Editing GoIt changing its warranty conditions post-sale (section)

==[Incident]==
[[File:2023-08-08 old doc.jpg|thumb|Fragment of the old GoIt contract detailing warranty conditions]]
Education contracts formed in 2021 (and possibly before) included the following conditions as prerequisites for an "employment warranty" (i.e. for getting money back if a graduate is unsuccessful in obtaining the job):

*The graduate did not get a job offer in a period of six months after graduating
*The graduate have successfully finished all the homework tasks and three "team projects"
*The graduate listed these three "team projects" in their CV as per career service recommendations
*The graduate did not interrupt the education course.

[[File:2023-08-08 new doc.png|thumb|Fragment of the new GoIt contract covering "employment warranty"]]
As late as 2023 GoIt revised its conditions for the "employment warranty", which now included the following:

*The graduate have successfully finished and uploaded all the homework tasks
*The graduate have successfully finished three "team projects" and one "individual project" on React Native.
*The graduate listed these four "projects" in their CV and created a LinkedIn profile in full accordance to the requirements of the career service
*The graduate successfully passed the examination on the entirety of the education course.
*The graduate did not interrupt the education course.


As of 2023, the "old" contract was no longer available at the site, with GoIt directing the students to the text of the new one.

This change poses several issues from a consumer standpoint:

#Current GoIt education program does not include React Native<ref>https://agreement.goit.global/ua/</ref>. GoIt Fullstack course covers three "blocks": Frontent Core, Frontend Advanced and React+Node (each one is finished with a "team project"). As of 2025 GoIt LMS includes videos on React Native as an "optional content" but those were not available (and, consequently, could not be mandatory for "employment warranty") back in 2021-2022.
#"Examination" is added as a new requirement. However, no criteria for evaluating this examination are given. It is also unclear who the examinators are; it is implied that these are provided by GoIt. This raises issues about their impartiality since their evaluation of the graduate is directly tied to the application of the "employment warranty" - in other words, it directly influences if GoIt is obligated to return the money paid for the course. No form of appeal is provided. Thus, the examination bears resemblance to [[Forced arbitration]].
#Lack of physical form of the contract makes it harder for the consumer to prove that the change took place.


GoIt's frontpage advertises that [https://goit.global/ua/ "80% of graduates are employed within months after finishing the course"]. However, no proof is provided for these claims.

GoIt Terms of Use, last edited in May, 2023, explicitly introduce [[Forced arbitration|Forced Arbitration]] and class action waiver in article 10<ref>https://goit.global/et/terms-of-use/</ref>.

===[Company]'s response===
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