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==Incidents== This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. ===Paid battery unlocking (2025)=== In February 2025, a Rivian software engineer [https://x.com/WassymBensaid/status/1895539935983321204 posted a tweet] announcing that owners of Rivian electric vehicles will be able to unlock the Performance Upgrade in a future [[wikipedia:Over-the-air_update|OTA update]] for an additional cost.<ref>{{Cite web |last=Rossmann |first=Louis |date=2025-03-10 |title=Rivian's paid battery "unlock" - yes, I would download a car, and I'd pirate the sh out of it. |url=https://www.youtube.com/watch?v=3zLZnYXU5kw |website=YouTube}}</ref> In the replies to that tweet, [https://x.com/WassymBensaid/status/1895961495873454141 the engineer also stated] that battery pack upgrades were "next on the roadmap". Despite having already purchased the vehicle, and all of the unlockable features being pre-installed on all makes/models applicable for the upgrade, the consumer is still required to pay an additional $5,000 for the performance upgrade and an additional $6,000 for the battery pack upgrade. The performance upgrade unlocks multiple features that increase the overall performance of the vehicle; such as increased torque, acceleration and horsepower. Along with 3 driving modes (sport, soft sand, and rally). The battery pack upgrade unlocks an increase in driving range up to 420 miles for the R1S model and 410 miles for the R1T model.
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