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===Invalidation of perpetual licenses (''18 Oct 2019'')=== Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.<ref>{{Cite web |last=Howlett |first=Mathew |date=20 Aug 2019 |title=Changes to Reckon software support and what they mean for your business |url=https://www.sinclairwilson.com.au/2019/08/changes-to-reckon-software-support-and-what-they-mean-for-your-business |access-date=18 Aug 2025 |website=sinclairwilson.com.au}}</ref> Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadnβt opted for a subscription-based model.<ref>{{Cite web |date=18 Oct 2019 |title=Reckon accounting software crippled to force subscription upgrades |url=https://www.smh.com.au/technology/reckon-accounting-software-crippled-to-force-subscription-upgrades-20191018-p531y4.html |access-date=18 Aug 2025 |website=The Sidney Morning Herald}}</ref>
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