Editing Disney+ Household Restrictions & Access Limitations (section)

==Impact on Disney+ customers==

Disney's chosen implementation resulted in several outcomes that are hostile to their customers:

#'''Service denial''': Many users report being completely locked out of paid accounts after exhausting their limited "away from home" requests.<ref>User testimonial in Reddit thread: "this doesn't work when you've run out of away requests (at least in canada). We do this too, but now we're actually locked out of our account. Yet they'll still take our monthly payment..." Reddit r/DisneyPlus, November 2024.</ref>
#'''Support burden''': Affected users must contact Disney+ support & wait in long queues to have their account restrictions temporarily lifted; only to face the same issue again within 30 days.<ref>User testimonial via email: "I spoke to Disney+ and have been doing this song and dance the last few months... the only thing calling into Disney+ and having them reset their check does is forestall this for 30 or so days." Personal communication, February 2025.</ref>
#'''Accessibility restrictions''': The limitations impact users who travel frequently, have multiple residences, or need to access content while away from their primary residence.<ref>User testimonial in Reddit thread: "Being a military family.. yeeah we hate it." Reddit r/DisneyPlus, November 2024.</ref>
#'''Forced additional purchases''': Disney's solution for users with multiple residences or family members in different locations is to purchase additional subscriptions rather than fixing their detection system!<ref>User testimonial in Reddit thread: "For people on your situation they're offering the additional member thing. For all those other situations I'd assume that the money they get from people not sharing accounts is worth more to them." Reddit r/DisneyPlus, November 2024.</ref>