Editing CursorAI "unlimited" plan rug pull (section)

==Cursor's response==
===Initial denial & suppression===
Cursor AI's initial responses were inadequate & dismissive:

*Customer support provided canned responses that ignored specific questions about timing & usage numbers<ref>{{Cite web |title=Template Support Responses |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/62 |access-date=2025-07-05}}</ref>
*Staff members dismissed user concerns as ''"conspiracy theories"'' despite documented evidence<ref>{{Cite web |title=Staff Responses to Rate Limit Complaints |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/43 |access-date=2025-07-05}}</ref>
*AI moderation system continued hiding customer complaint threads<ref>{{Cite web |title=Ongoing Forum Suppression |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/37 |access-date=2025-07-05}}</ref>

===Official Damage Control Response===
On July 5, 2025, facing overwhelming cross-platform pressure, Cursor AI published a blog post acknowledging the issues:

*Admitted that ''"unlimited usage"'' was misleading and only applied to inferior Auto mode, not direct model access<ref>{{Cite web |title=Cursor Clarifies Misleading Unlimited Claims |url=https://forum.cursor.com/t/clarifying-june-16-pro-changes/111740 |access-date=2025-07-05}}</ref>
*Clarified that Pro plan includes approximately 225 Sonnet 4 requests per month (down from previously advertised unlimited)
*Offered full refunds for unexpected charges between June 16 and July 4, 2025
*Updated documentation to provide more specific limit information, though still vague on reset timing

===Continued Problems===
Even after the official response, fundamental issues remained unresolved:

*Users continued experiencing rate limiting after just 3 prompts despite documentation claiming 225 requests/month
*Reset timing described vaguely as ''"5-24 hours"'' with no guarantees (''"best-effort basis"'')
*No real-time usage tracking implementation to help users manage consumption
*[[File:Forum screenshot.jpg|thumb|Forum user doing math to demonstrate how cursor is 29x worse than claude]]Value proposition remained significantly worse than competitors (29:1 ratio disadvantage)<ref>{{Cite web |title=Comparison with Competitors |url=https://forum.cursor.com/t/pro-plan-rate-limit-transparency-issues-need-specific-usage-details/113028/64 |access-date=2025-07-05}}</ref>