Jump to content
Main menu
Main menu
move to sidebar
hide
Navigation
Main page
Categories
Random page
Top Contributors
Recent changes
Contribute
Create a page
How to help
Wiki policy
Adapt videos to articles
Articles in need of work
Help
Frequently asked questions
Join the discord!
Help about MediaWiki
Consumer_Action_Taskforce
Search
Search
Appearance
Create account
Log in
Personal tools
Create account
Log in
Pages for logged out editors
learn more
Contributions
Talk
Editing
SunStrong Management LLC Puts Solar Monitoring App Behind Paywall
Page
Discussion
English
Read
Edit
Edit source
View history
Tools
Tools
move to sidebar
hide
Actions
Read
Edit
Edit source
View history
Purge cache
General
What links here
Related changes
Special pages
Page information
Cargo data
Appearance
move to sidebar
hide
Warning:
You are not logged in. Your IP address will be publicly visible if you make any edits. If you
log in
or
create an account
, your edits will be attributed to your username, along with other benefits.
Anti-spam check. Do
not
fill this in!
On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also not responded to questions regarding whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates. ==Background== SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption. Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app. ==Mass Email Announcement== On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely. As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties. ==References== https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring
Summary:
Please note that all contributions to Consumer_Action_Taskforce are considered to be released under the Creative Commons Attribution-ShareAlike 4.0 International (see
Consumer Action Taskforce:Copyrights
for details). If you do not want your writing to be edited mercilessly and redistributed at will, then do not submit it here.
You are also promising us that you wrote this yourself, or copied it from a public domain or similar free resource.
Do not submit copyrighted work without permission!
To protect the wiki against automated edit spam, we kindly ask you to solve the following hCaptcha:
Cancel
Editing help
(opens in new window)