HP requiring subscription for IT support: Revision history

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23 August 2025

  • curprev 21:1321:13, 23 August 2025 143.246.146.39 talk 1,453 bytes +1,453 If you go to https://www.hp.com/us-en/services/consumer/smartfriend-overview.html?jumpid=MAS-1755983234985HDG6YCT_RTM_SmartFriend_01 you will see that HP requires you to now pay a $16 dollar subscription to get 24/7 help desk support. Otherwise you are redirected to a best buy which is also impossible to reach. I found this because my laptop came with a defect and the screen has a lot of backlight bleed and I cant reach anyone for appointments or fixing plans. Its bull.