5CA - Revision history

Sojourna at 04:42, 3 April 2026

2026-04-03T04:42:40Z

← Older revision		Revision as of 04:42, 3 April 2026
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	\|Founded=1998		\|Founded=1998
	\|Industry=Customer Service Outsourcing		\|Industry=Customer Service Outsourcing
	\|Logo=~~5ca~~ logo.svg		\|Logo=5CA logo.svg
	\|Type=Private		\|Type=Private
	\|Website=https://5ca.com		\|Website=https://5ca.com
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	}}		}}

	5CA is a customer support outsourcing and technology company used by gaming and tech brands.		'''5CA''' is a customer support outsourcing and technology company used by gaming and tech brands.

	==Consumer-impact summary==		==Consumer impact summary==
	{{Ph-C-CIS}}		{{Ph-C-CIS}}
	~~===~~Privacy~~===~~
	5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025~~-10-03~~ \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|archive-url=https://web.archive.org/web/20251220165327/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|archive-date=20 Dec 2025 \|access-date=2025~~-10-13~~ \|website=Discord}}</ref>		*'''Privacy:''' 5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=3 Oct 2025 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|archive-url=https://web.archive.org/web/20251220165327/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|archive-date=20 Dec 2025 \|access-date=13 Oct 2025 \|website=[[Discord]]}}</ref>

	==Incidents==		==Incidents==
	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Discord ~~Third~~-~~Party Customer Service~~ data breach (~~Oct.~~ 2025)===		===Discord third-party customer cervice data breach (''2025'')===
	{{Main\|Discord / 5CA Data Breach}}		{{Main\|Discord / 5CA Data Breach}}
	On 3 October 2025, Discord issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination". The total number of ID images exposed was approximately 70,000.<ref name=":0" />		On 3 October 2025, Discord issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination". The total number of ID images exposed was approximately 70,000.<ref name=":0" />
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	==References==		==References==
	{{~~reflist~~}}		{{Reflist}}

	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]
			[[Category:Companies]]

185.135.77.63: Added archive link to References

2026-01-04T09:02:13Z

Added archive link to References

← Older revision		Revision as of 09:02, 4 January 2026
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	{{Ph-C-CIS}}		{{Ph-C-CIS}}
	===Privacy===		===Privacy===
	5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|access-date=2025-10-13 \|website=Discord}}</ref>		5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|archive-url=https://web.archive.org/web/20251220165327/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|archive-date=20 Dec 2025 \|access-date=2025-10-13 \|website=Discord}}</ref>

	==Incidents==		==Incidents==

Reform: The JPEG logo was changed to the SVG version.

2025-11-21T18:38:27Z

The JPEG logo was changed to the SVG version.

← Older revision		Revision as of 18:38, 21 November 2025
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	\|Founded=1998		\|Founded=1998
	\|Industry=Customer Service Outsourcing		\|Industry=Customer Service Outsourcing
	\|Logo=5ca logo.~~jpg~~		\|Logo=5ca logo.svg
	\|Type=Private		\|Type=Private
	\|Website=https://5ca.com		\|Website=https://5ca.com
	\|Description=5CA is a remote-first CX company representing some of the biggest names in gaming and tech.		\|Description=5CA is a remote-first CX company representing some of the biggest names in gaming and tech.
	}}5CA is a customer support outsourcing and technology company used by gaming and tech brands.		}}

			5CA is a customer support outsourcing and technology company used by gaming and tech brands.

	==Consumer-impact summary==		==Consumer-impact summary==
	{{Ph-C-CIS}}		{{Ph-C-CIS}}
	=== Privacy ===		===Privacy===
	5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|access-date=2025-10-13 \|website=Discord}}</ref>		5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|access-date=2025-10-13 \|website=Discord}}</ref>

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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	=== Discord Third-Party Customer Service data breach (Oct. 2025) ===		===Discord Third-Party Customer Service data breach (Oct. 2025)===
	{{Main\|Discord / 5CA Data Breach}}		{{Main\|Discord / 5CA Data Breach}}
	On 3 October 2025, Discord issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination". The total number of ID images exposed was approximately 70,000.<ref name=":0" />		On 3 October 2025, Discord issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination". The total number of ID images exposed was approximately 70,000.<ref name=":0" />

Mr Pollo at 17:55, 13 October 2025

2025-10-13T17:55:16Z

← Older revision		Revision as of 17:55, 13 October 2025
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			{{Incomplete}}
	{{CompanyCargo		{{CompanyCargo
	\|Founded=1998		\|Founded=1998
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	==Consumer-impact summary==		==Consumer-impact summary==
			{{Ph-C-CIS}}
	=== ~~User~~ Privacy ===		=== Privacy ===
	5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|access-date=2025-10-13 \|website=Discord}}</ref>		5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|access-date=2025-10-13 \|website=Discord}}</ref>

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	==See also==		==See also==
	[[Discord]]		*[[Discord]]

	==References==		==References==

Overcoat: Added 5CA info and Discord data breach info

2025-10-13T10:52:04Z

Added 5CA info and Discord data breach info

← Older revision		Revision as of 10:52, 13 October 2025
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	\|Website=https://5ca.com		\|Website=https://5ca.com
	\|Description=5CA is a remote-first CX company representing some of the biggest names in gaming and tech.		\|Description=5CA is a remote-first CX company representing some of the biggest names in gaming and tech.
	}}		}}5CA is a customer support outsourcing and technology company used by gaming and tech brands.
	~~{{Ph-C-Int}}~~

	==Consumer-impact summary==		==Consumer-impact summary==
	{{Ph-C-~~CIS~~}}
			=== User Privacy ===
			5CA have been the source of at least one known data breach, involving the exposure of approximately 70,000 government IDs of Discord users.<ref name=":0">{{Cite web \|date=2025-10-03 \|title=Update on a Security Incident Involving Third-Party Customer Service \|url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service \|url-status=live \|access-date=2025-10-13 \|website=Discord}}</ref>

	==Incidents==		==Incidents==
	~~{{Ph-C-Inc}}~~

	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	~~===Example incident one (''date'')===~~
	~~{{Main\|link to the main CR Wiki article}}~~
	~~Short summary of the incident (could be the same as the summary preceding the article).~~
	~~===Example incident two (''date'')===~~
	~~...~~

	==~~Products~~==		=== Discord Third-Party Customer Service data breach (Oct. 2025) ===
	{{~~Ph-C-P~~}}		{{Main\|Discord / 5CA Data Breach}}
			On 3 October 2025, Discord issued a press release announcing "a Security Incident Involving Third-Party Customer Service [5CA]", in which "The unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination". The total number of ID images exposed was approximately 70,000.<ref name=":0" />

	==See also==		==See also==
	~~{{Ph-C-SA}}~~		[[Discord]]

	==References==		==References==

Overcoat: Added 5CA page

2025-10-13T10:37:25Z

Added 5CA page

New page

{{CompanyCargo
|Founded=1998
|Industry=Customer Service Outsourcing
|Logo=5ca logo.jpg
|Type=Private
|Website=https://5ca.com
|Description=5CA is a remote-first CX company representing some of the biggest names in gaming and tech.
}}
{{Ph-C-Int}}

==Consumer-impact summary==
{{Ph-C-CIS}}

==Incidents==
{{Ph-C-Inc}}

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...

==Products==
{{Ph-C-P}}

==See also==
{{Ph-C-SA}}

==References==
{{reflist}}

[[Category:{{PAGENAME}}]]