ASUS - Revision history

SinexTitan: of

2026-05-05T10:38:02Z

~~of~~

← Older revision		Revision as of 10:38, 5 May 2026
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	ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty.		ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty.

	Asus sells replacement parts on their [https://partshop.asus.com website], which can be cheaper and less of hassle than going through the warranty.		Asus sells replacement parts on their [https://partshop.asus.com website], which can be cheaper and less hassle than going through the warranty.

	===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)===		===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)===

SinexTitan: /* Boot loader unlocking tool disappearing */ redirect bypass

2026-05-05T10:29:04Z

Boot loader unlocking tool disappearing: redirect bypass

← Older revision		Revision as of 10:29, 5 May 2026
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===Boot loader unlocking tool disappearing===		===Boot loader unlocking tool disappearing===
	{{Main\|ASUS charges for previously free ~~service~~}}		{{Main\|ASUS charges for previously free bootloader unlocking tool}}

	In May 2023, ASUS removed a tool they provided for unlocking the bootloader of their Zenfone and Republic of Gamers (ROG) smartphones. This tool was mentioned in advertising to appeal to tech-savvy customers and was provided free-of-charge. By early 2024, ASUS was charging approximately €185 for this same service.		In May 2023, ASUS removed a tool they provided for unlocking the bootloader of their Zenfone and Republic of Gamers (ROG) smartphones. This tool was mentioned in advertising to appeal to tech-savvy customers and was provided free-of-charge. By early 2024, ASUS was charging approximately €185 for this same service.

SinexTitan: restoration to a brand article

2026-05-05T10:21:59Z

restoration to a brand article

← Older revision		Revision as of 10:21, 5 May 2026
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	}}		}}
	'''ASUS''' ('''[[wikipedia:Asus\|ASUSTeK Computer Inc]].''') is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand.		'''ASUS''' ('''[[wikipedia:Asus\|ASUSTeK Computer Inc]].''') is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand.

			==Consumer-impact summary==
			{{Ph-C-CIS}}

	==Incidents==		==Incidents==
			This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	===Boot loader unlocking tool disappearing===		===Boot loader unlocking tool disappearing===
	{{Main\|ASUS charges for previously free service}}		{{Main\|ASUS charges for previously free service}}
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	Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops ASUS addresses stuttering issues plaguing its gaming laptops - Tom's Hardware] ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived])</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck] ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) </ref> the PCIe stability violations persist in 2026 model generations.		Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops ASUS addresses stuttering issues plaguing its gaming laptops - Tom's Hardware] ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived])</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck] ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) </ref> the PCIe stability violations persist in 2026 model generations.

			==Products==
			{{Ph-C-P}}

			==See also==
			{{Ph-C-SA}}
	==References==		==References==
	~~<references />~~		{{reflist}}
	[[Category:Asus]]		[[Category:Asus]]

SinexTitan: no valid citations to backup the language. the citations that were linked were not archived and do not have the afforementioned language. rollback when legitimate references are citated.

2026-05-05T10:20:28Z

no valid citations to backup the language. the citations that were linked were not archived and do not have the afforementioned language. rollback when legitimate references are citated.

@@ Line 22: / Line 22: @@
 ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty.
+Asus sells replacement parts on their [https://partshop.asus.com website], which can be cheaper and less of hassle than going through the warranty.
 ===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)===
@@ Line 31: / Line 30: @@
 Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops ASUS addresses stuttering issues plaguing its gaming laptops - Tom's Hardware] ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived])</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck] ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) </ref> the PCIe stability violations persist in 2026 model generations.
 ==References==
 <references />
 [[Category:Asus]]

SinexTitan at 09:56, 5 May 2026

2026-05-05T09:56:49Z

← Older revision		Revision as of 09:56, 5 May 2026
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	{{StubNotice}}		{{StubNotice}}
			{{Cleanup}}
	{{CompanyCargo		{{CompanyCargo
	\|Description=Taiwanese tech company known for laptops, phones, networking equipment, and GPUs.		\|Description=Taiwanese tech company known for laptops, phones, networking equipment, and GPUs.

2A02:6EA0:5601:6474:0:0:0:11: /* Repair practices */ I specified the type of repair that was having problems

2026-05-05T09:52:55Z

Repair practices: I specified the type of repair that was having problems

← Older revision		Revision as of 09:52, 5 May 2026
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	In May 2023, ASUS removed a tool they provided for unlocking the bootloader of their Zenfone and Republic of Gamers (ROG) smartphones. This tool was mentioned in advertising to appeal to tech-savvy customers and was provided free-of-charge. By early 2024, ASUS was charging approximately €185 for this same service.		In May 2023, ASUS removed a tool they provided for unlocking the bootloader of their Zenfone and Republic of Gamers (ROG) smartphones. This tool was mentioned in advertising to appeal to tech-savvy customers and was provided free-of-charge. By early 2024, ASUS was charging approximately €185 for this same service.

	===Repair practices===		===Warranty Repair practices===
	{{Main\|Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs}}		{{Main\|Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs}}
	ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty.		ASUS customers reported that the company was rejecting their repairs under warranty due to alleged "Customer Induced Damage". An investigation by Gamers Nexus revealed that ASUS's repair process would void the warranty of products and charge for unrelated repairs, despite the customer only mentioning issues that are covered under warranty. A dispute had to be made for ASUS to finally agree to perform the repairs under warranty.
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	''To protect children’s privacy, we will not collect the above personal data for children.''		''To protect children’s privacy, we will not collect the above personal data for children.''

	''You also agree that in order to use voice-activated automation and remote control service, mapping the location of ASUS Product(s), 6G AFC service (only available in certain countries), and/or push notification function, ASUS will share your IP Address, Mac address, Mac address of nearby WiFi access point, latitude, longitude, height, FCCID and frequency information with the third party service providers and use SDKs (Software Development Kit) listed at <ref>[https://www.asus.com/support/faq/1053743/ ~~https://www.asus.com/support/faq/1053743/]~~.</ref>''		''You also agree that in order to use voice-activated automation and remote control service, mapping the location of ASUS Product(s), 6G AFC service (only available in certain countries), and/or push notification function, ASUS will share your IP Address, Mac address, Mac address of nearby WiFi access point, latitude, longitude, height, FCCID and frequency information with the third party service providers and use SDKs (Software Development Kit) listed at <ref>https://www.asus.com/support/faq/1053743/.</ref>''
	... (text cut here for easier read)		... (text cut here for easier read)
	----		----

Norbert79: /* Data collection in router firmware */

2026-04-09T13:59:38Z

Data collection in router firmware

← Older revision		Revision as of 13:59, 9 April 2026
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	''Please find the below details of ASUS Privacy Notice (Part 1) and ASUS EU Data Act Notice (Part 2):''		''Please find the below details of ASUS Privacy Notice (Part 1) and ASUS EU Data Act Notice (Part 2):''

	''''Part 1: ASUS Privacy Notice:''''		'''''Part 1: ASUS Privacy Notice:'''''

	''Please refer to the details below about how ASUS protects your data collected through this Software or Interface:''		''Please refer to the details below about how ASUS protects your data collected through this Software or Interface:''
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	... (text cut here for easier read)		... (text cut here for easier read)
	----		----
	''''Part 2: ASUS EU Data Act Notice (For EU products):''''		'''''Part 2: ASUS EU Data Act Notice (For EU products):'''''

	''As required under Article 3 (2) of EU Data Act, please refer to the details below about your Product Data in connection with the Connected Product generated during your use of this Software/Interface:''		''As required under Article 3 (2) of EU Data Act, please refer to the details below about your Product Data in connection with the Connected Product generated during your use of this Software/Interface:''

Norbert79: Added data collection within ASUS routers as of the 8th of April 2026

2026-04-09T13:58:30Z

Added data collection within ASUS routers as of the 8th of April 2026

@@ Line 29: / Line 29: @@
 Additionally, investigations in 2025 revealed a "broken by design" violation of the PCI-SIG specifications regarding Power Management. The firmware hardcoded a mismatch in Latency Tolerance Reporting (LTR) values between the CPU Root Port (765µs) and the NVIDIA GPU Endpoint (0ns).<ref>[https://www.reddit.com/r/ASUS/comments/1pw1ndb/asus_rog_laptops_are_broken_by_design_a_forensic/ ASUS ROG Laptops are Broken by Design: A Forensic Deep Dive - Reddit] ([https://web.archive.org/web/20260223010005/https://old.reddit.com/r/ASUS/comments/1pw1ndb/asus_rog_laptops_are_broken_by_design_a_forensic/ Archived])</ref> This synchronization failure caused "Blue Screen of Death" (WHEA 0x124) crashes and black screens on high-end models.<ref>[https://community.intel.com/t5/Graphics/High-ACPI-sys-DPC-Latency-gt-34-000%25C2%25B5s-on-new-ASUS-ROG-Strix-Scar/m-p/1724004 High ACPI.sys DPC Latency on new ASUS ROG Strix Scar 16 (2025) - Intel Community] ([http://web.archive.org/web/20260223005411/https://community.intel.com/t5/Graphics/High-ACPI-sys-DPC-Latency-gt-34-000%C2%B5s-on-new-ASUS-ROG-Strix-Scar/m-p/1724004 Archived])</ref>
-Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Asus addresses stuttering issues plaguing its gaming laptops - Tom's Hardware] ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived])</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck] ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) </ref> the PCIe stability violations persist in 2026 model generations.
+Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops ASUS addresses stuttering issues plaguing its gaming laptops - Tom's Hardware] ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived])</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck] ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) </ref> the PCIe stability violations persist in 2026 model generations.
 ==References==
 <references />
 [[Category:Asus]]

Sojourna: /* Boot loader unlocking tool disappearing */

2026-03-05T02:59:25Z

Boot loader unlocking tool disappearing

← Older revision		Revision as of 02:59, 5 March 2026
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	==Incidents==		==Incidents==
	===Boot loader unlocking tool disappearing===		===Boot loader unlocking tool disappearing===
	{{Main\|~~Asus Charges~~ for ~~Free Service~~}}		{{Main\|ASUS charges for previously free service}}

	In May 2023, ASUS removed a tool they provided for unlocking the bootloader of their Zenfone and Republic of Gamers (ROG) smartphones. This tool was mentioned in advertising to appeal to tech-savvy customers and was provided free-of-charge. By early 2024, ASUS was charging approximately €185 for this same service.		In May 2023, ASUS removed a tool they provided for unlocking the bootloader of their Zenfone and Republic of Gamers (ROG) smartphones. This tool was mentioned in advertising to appeal to tech-savvy customers and was provided free-of-charge. By early 2024, ASUS was charging approximately €185 for this same service.

Banana: MAnually fixed citations

2026-02-23T02:16:48Z

MAnually fixed citations

← Older revision		Revision as of 02:16, 23 February 2026
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	===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)===		===Systemic Firmware Negligence and PCI-SIG Violations (2021–2026)===
	Between 2021 and 2026, flagship ASUS ROG laptops (including Strix, Scar, and Zephyrus lines) shipped with firmware that violated fundamental hardware programming standards, rendering devices unstable for real-time tasks. Independent forensic analysis revealed that ASUS engineers had placed blocking `Sleep()` commands (specifically `Sleep(0x64)`) inside high-priority Interrupt Service Routines (ISRs).<ref>[https://github.com/Zephkek/Asus-ROG-Aml-Deep-Dive ([http://web.archive.org/web/20260206165729/https://github.com/Zephkek/Asus-ROG-Aml-Deep-Dive Archived]) ~~Zephkek/Asus-ROG-Aml-Deep-Dive: A deep dive into the ACPI.sys DPC latency problems on Asus ROG laptops - GitHub]~~</ref><ref>[https://linustechtips.com/topic/1622920-asus-gaming-laptops-have-been-broken-since-2021-a-deep-dive/ ([http://web.archive.org/web/20251014125638/https://linustechtips.com/topic/1622920-asus-gaming-laptops-have-been-broken-since-2021-a-deep-dive/ Archived]) ~~Asus Gaming Laptops Have Been Broken Since 2021: A Deep Dive - Linus Tech Tips]~~</ref> This practice, which is strictly forbidden in kernel-level programming, caused the CPU to hang for over 100 milliseconds at a time, resulting in rhythmic system stutters and audio failure.<ref>[https://www.techpowerup.com/341073/asus-gaming-laptops-from-2021-2024-have-buggy-bios-causing-stuttering-report ([http://web.archive.org/web/20260223005329/https://www.techpowerup.com/341073/asus-gaming-laptops-from-2021-2024-have-buggy-bios-causing-stuttering-report Archived]) ~~ASUS Gaming Laptops from 2021-2024 Have Buggy BIOS Causing Stuttering - TechPowerUp]~~</ref>		Between 2021 and 2026, flagship ASUS ROG laptops (including Strix, Scar, and Zephyrus lines) shipped with firmware that violated fundamental hardware programming standards, rendering devices unstable for real-time tasks. Independent forensic analysis revealed that ASUS engineers had placed blocking `Sleep()` commands (specifically `Sleep(0x64)`) inside high-priority Interrupt Service Routines (ISRs).<ref>[https://github.com/Zephkek/Asus-ROG-Aml-Deep-Dive Zephkek/Asus-ROG-Aml-Deep-Dive: A deep dive into the ACPI.sys DPC latency problems on Asus ROG laptops - GitHub] ([http://web.archive.org/web/20260206165729/https://github.com/Zephkek/Asus-ROG-Aml-Deep-Dive Archived]) </ref><ref>[https://linustechtips.com/topic/1622920-asus-gaming-laptops-have-been-broken-since-2021-a-deep-dive/ Asus Gaming Laptops Have Been Broken Since 2021: A Deep Dive - Linus Tech Tips] ([http://web.archive.org/web/20251014125638/https://linustechtips.com/topic/1622920-asus-gaming-laptops-have-been-broken-since-2021-a-deep-dive/ Archived])</ref> This practice, which is strictly forbidden in kernel-level programming, caused the CPU to hang for over 100 milliseconds at a time, resulting in rhythmic system stutters and audio failure.<ref>[https://www.techpowerup.com/341073/asus-gaming-laptops-from-2021-2024-have-buggy-bios-causing-stuttering-report ASUS Gaming Laptops from 2021-2024 Have Buggy BIOS Causing Stuttering - TechPowerUp] ([http://web.archive.org/web/20260223005329/https://www.techpowerup.com/341073/asus-gaming-laptops-from-2021-2024-have-buggy-bios-causing-stuttering-report Archived])</ref>

	Additionally, investigations in 2025 revealed a "broken by design" violation of the PCI-SIG specifications regarding Power Management. The firmware hardcoded a mismatch in Latency Tolerance Reporting (LTR) values between the CPU Root Port (765µs) and the NVIDIA GPU Endpoint (0ns).<ref>[https://www.reddit.com/r/ASUS/comments/1pw1ndb/asus_rog_laptops_are_broken_by_design_a_forensic/ ([https://web.archive.org/web/20260223010005/https://old.reddit.com/r/ASUS/comments/1pw1ndb/asus_rog_laptops_are_broken_by_design_a_forensic/ Archived]) ~~ASUS ROG Laptops are Broken by Design: A Forensic Deep Dive - Reddit]~~</ref> This synchronization failure caused "Blue Screen of Death" (WHEA 0x124) crashes and black screens on high-end models.<ref>[https://community.intel.com/t5/Graphics/High-ACPI-sys-DPC-Latency-gt-34-000%25C2%25B5s-on-new-ASUS-ROG-Strix-Scar/m-p/1724004 ([http://web.archive.org/web/20260223005411/https://community.intel.com/t5/Graphics/High-ACPI-sys-DPC-Latency-gt-34-000%C2%B5s-on-new-ASUS-ROG-Strix-Scar/m-p/1724004 Archived]) ~~High ACPI.sys DPC Latency on new ASUS ROG Strix Scar 16 (2025) - Intel Community]~~</ref>		Additionally, investigations in 2025 revealed a "broken by design" violation of the PCI-SIG specifications regarding Power Management. The firmware hardcoded a mismatch in Latency Tolerance Reporting (LTR) values between the CPU Root Port (765µs) and the NVIDIA GPU Endpoint (0ns).<ref>[https://www.reddit.com/r/ASUS/comments/1pw1ndb/asus_rog_laptops_are_broken_by_design_a_forensic/ ASUS ROG Laptops are Broken by Design: A Forensic Deep Dive - Reddit] ([https://web.archive.org/web/20260223010005/https://old.reddit.com/r/ASUS/comments/1pw1ndb/asus_rog_laptops_are_broken_by_design_a_forensic/ Archived])</ref> This synchronization failure caused "Blue Screen of Death" (WHEA 0x124) crashes and black screens on high-end models.<ref>[https://community.intel.com/t5/Graphics/High-ACPI-sys-DPC-Latency-gt-34-000%25C2%25B5s-on-new-ASUS-ROG-Strix-Scar/m-p/1724004 High ACPI.sys DPC Latency on new ASUS ROG Strix Scar 16 (2025) - Intel Community] ([http://web.archive.org/web/20260223005411/https://community.intel.com/t5/Graphics/High-ACPI-sys-DPC-Latency-gt-34-000%C2%B5s-on-new-ASUS-ROG-Strix-Scar/m-p/1724004 Archived])</ref>

	Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived]) ~~Asus addresses stuttering issues plaguing its gaming laptops - Tom's Hardware]~~</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) ~~Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck]~~</ref> the PCIe stability violations persist in 2026 model generations.		Despite user reports spanning four years, ASUS support routinely misdiagnosed these firmware defects as software or driver conflicts, instructing users to perform ineffective Windows reinstallations or RMAs for hardware that was defective by design. While the ACPI stutter was patched in late 2025 following media outcry,<ref>[https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Asus addresses stuttering issues plaguing its gaming laptops - Tom's Hardware] ([http://web.archive.org/web/20251216104715/https://www.tomshardware.com/laptops/asus-ships-beta-bios-to-fix-stuttering-rog-laptops Archived])</ref><ref>[https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Asus releases major updates to ROG gaming laptops with stuttering fixes - NotebookCheck] ([http://web.archive.org/web/20251102151541/https://www.notebookcheck.net/Asus-releases-major-updates-to-ROG-gaming-laptops-with-stuttering-and-performance-interruption-fixes.1126029.0.html Archived]) </ref> the PCIe stability violations persist in 2026 model generations.

	==References==		==References==
	<references />		<references />
	[[Category:Asus]]		[[Category:Asus]]