Anker - Revision history

Mr Pollo at 00:30, 23 April 2026

2026-04-23T00:30:30Z

← Older revision		Revision as of 00:30, 23 April 2026
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	\|Founded=2011		\|Founded=2011
	\|Industry=Consumer Electronics		\|Industry=Consumer Electronics
	\|Logo=		\|Logo=Anker.svg
	\|ParentCompany=		\|ParentCompany=
	\|Type=Public		\|Type=Public
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	[[Category:Anker]]		[[Category:Anker]]
	~~[[Category:Consumer Electronics]]~~

Andrew V: /* References */

2026-04-14T16:33:30Z

References

← Older revision		Revision as of 16:33, 14 April 2026
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	*The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web\|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall\|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall\|date=2025-07-14\|website=classaction.org\|access-date=2026-03-27}}</ref>		*The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web\|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall\|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall\|date=2025-07-14\|website=classaction.org\|access-date=2026-03-27}}</ref>
	*Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web\|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf\|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint\|date=2025-07-02\|website=classaction.org\|access-date=2026-03-27}}</ref>		*Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web\|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf\|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint\|date=2025-07-02\|website=classaction.org\|access-date=2026-03-27}}</ref>
	*Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web\|url=https://www.anker.com/policies/terms-of-service\|~~title=Anker~~-~~EN terms of service\|date~~=~~2025-06-30\|website=anker.com\|access-date=2025-08-18~~\|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service\|archive-date=2025-07-22\|~~url~~-~~status~~=~~live~~}}</ref>		*Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web \|date=2025-06-30 \|title=Anker-EN terms of service \|url=https://www.anker.com/policies/terms-of-service \|url-status=live \|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service \|archive-date=2025-07-22 \|access-date=2025-08-18 \|website=Anker US}}</ref>
	*In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web\|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/\|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras\|date=2024-01-25\|website=Duane Morris Class Action Defense Blog\|access-date=2026-03-27}}</ref>		*In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web\|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/\|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras\|date=2024-01-25\|website=Duane Morris Class Action Defense Blog\|access-date=2026-03-27}}</ref>
	*Anker's Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."		*Anker's Canadian Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."<ref>{{Cite web \|title=Terms of Service \|url=https://www.anker.com/ca/policies/terms-of-service \|url-status=live \|website=Anker Canada}}</ref>

	==Background==		==Background==

Andrew V: /* Consumer-impact summary */

2026-04-14T16:29:17Z

Consumer-impact summary

← Older revision		Revision as of 16:29, 14 April 2026
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	'''Anker''' has recalled over 1.68 million portable power banks across four U.S. Consumer Product Safety Commission (CPSC) recalls between 2023 and 2025 for fire and explosion hazards, after 90 documented incidents resulted in at least 9 burn injuries and over $60,700 in property damage.<ref name="cpsc-25-338">{{Cite web\|url=https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|title=More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations\|date=2025-06-12\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20250729123925/https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|archive-date=2025-07-29\|url-status=live}}</ref><ref name="cpsc-25-466">{{Cite web\|url=https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations-1\|title=Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations\|date=2025-09-18\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20250918175224/https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations-1\|archive-date=2025-09-18\|url-status=live}}</ref><ref name="cpsc-23-147">{{Cite web\|url=https://www.cpsc.gov/Recalls/2023/Fantasia-Trading-Recalls-Anker-Power-Banks-Due-to-Fire-Hazard\|title=Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard\|date=2023-03-09\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20230310015318/https://www.cpsc.gov/Recalls/2023/Fantasia-Trading-Recalls-Anker-Power-Banks-Due-to-Fire-Hazard\|archive-date=2023-03-10\|url-status=live}}</ref><ref name="cpsc-25-011">{{Cite web\|url=https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|title=Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations\|date=2024-10-17\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20241103064736/https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|archive-date=2024-11-03\|url-status=dead}}</ref> Two class-action lawsuits filed in 2025 allege that Anker's recall remedies are inadequate and that its "MultiProtect" safety marketing was false.<ref name="tca-two-lawsuits">{{Cite web\|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/two-class-actions-allege-anker-power-bank-recall-is-inadequate/\|title=Two class actions allege Anker power bank recall is inadequate\|website=Top Class Actions\|access-date=2026-03-27}}</ref> Separately, a 2022 class-action lawsuit alleged that Anker's Eufy security cameras uploaded video and facial recognition data to cloud servers despite being marketed as "local storage only."<ref name="the-verge-eufy">{{Cite web\|url=https://www.theverge.com/2022/11/30/23486753/anker-eufy-security-camera-cloud-private-encryption-authentication-storage\|title=Anker's Eufy lied to us about the security of its security cameras\|first=Sean\|last=Hollister\|date=2022-12-01\|website=The Verge\|access-date=2026-03-27}}</ref>		'''Anker''' has recalled over 1.68 million portable power banks across four U.S. Consumer Product Safety Commission (CPSC) recalls between 2023 and 2025 for fire and explosion hazards, after 90 documented incidents resulted in at least 9 burn injuries and over $60,700 in property damage.<ref name="cpsc-25-338">{{Cite web\|url=https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|title=More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations\|date=2025-06-12\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20250729123925/https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|archive-date=2025-07-29\|url-status=live}}</ref><ref name="cpsc-25-466">{{Cite web\|url=https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations-1\|title=Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations\|date=2025-09-18\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20250918175224/https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations-1\|archive-date=2025-09-18\|url-status=live}}</ref><ref name="cpsc-23-147">{{Cite web\|url=https://www.cpsc.gov/Recalls/2023/Fantasia-Trading-Recalls-Anker-Power-Banks-Due-to-Fire-Hazard\|title=Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard\|date=2023-03-09\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20230310015318/https://www.cpsc.gov/Recalls/2023/Fantasia-Trading-Recalls-Anker-Power-Banks-Due-to-Fire-Hazard\|archive-date=2023-03-10\|url-status=live}}</ref><ref name="cpsc-25-011">{{Cite web\|url=https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|title=Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations\|date=2024-10-17\|website=CPSC.gov\|access-date=2026-03-27\|archive-url=https://web.archive.org/web/20241103064736/https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations\|archive-date=2024-11-03\|url-status=dead}}</ref> Two class-action lawsuits filed in 2025 allege that Anker's recall remedies are inadequate and that its "MultiProtect" safety marketing was false.<ref name="tca-two-lawsuits">{{Cite web\|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/two-class-actions-allege-anker-power-bank-recall-is-inadequate/\|title=Two class actions allege Anker power bank recall is inadequate\|website=Top Class Actions\|access-date=2026-03-27}}</ref> Separately, a 2022 class-action lawsuit alleged that Anker's Eufy security cameras uploaded video and facial recognition data to cloud servers despite being marketed as "local storage only."<ref name="the-verge-eufy">{{Cite web\|url=https://www.theverge.com/2022/11/30/23486753/anker-eufy-security-camera-cloud-private-encryption-authentication-storage\|title=Anker's Eufy lied to us about the security of its security cameras\|first=Sean\|last=Hollister\|date=2022-12-01\|website=The Verge\|access-date=2026-03-27}}</ref>

	== Consumer-impact summary ==		==Consumer-impact summary==

	* Four CPSC recalls of portable power banks between March 2023 and September 2025, totaling over 1,683,000 units, for fire and explosion hazards caused by defective lithium-ion battery cells from a single third-party supplier.<ref name="cpsc-25-338" /><ref name="cpsc-25-466" /><ref name="cpsc-23-147" /><ref name="cpsc-25-011" />		*Four CPSC recalls of portable power banks between March 2023 and September 2025, totaling over 1,683,000 units, for fire and explosion hazards caused by defective lithium-ion battery cells from a single third-party supplier.<ref name="cpsc-25-338" /><ref name="cpsc-25-466" /><ref name="cpsc-23-147" /><ref name="cpsc-25-011" />
	* The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web\|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall\|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall\|date=2025-07-14\|website=classaction.org\|access-date=2026-03-27}}</ref>		*The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web\|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall\|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall\|date=2025-07-14\|website=classaction.org\|access-date=2026-03-27}}</ref>
	* Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web\|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf\|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint\|date=2025-07-02\|website=classaction.org\|access-date=2026-03-27}}</ref>		*Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web\|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf\|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint\|date=2025-07-02\|website=classaction.org\|access-date=2026-03-27}}</ref>
	* Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web\|url=https://www.anker.com/policies/terms-of-service\|title=Anker-EN terms of service\|date=2025-06-30\|website=anker.com\|access-date=2025-08-18\|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service\|archive-date=2025-07-22\|url-status=live}}</ref>		*Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web\|url=https://www.anker.com/policies/terms-of-service\|title=Anker-EN terms of service\|date=2025-06-30\|website=anker.com\|access-date=2025-08-18\|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service\|archive-date=2025-07-22\|url-status=live}}</ref>
	* In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web\|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/\|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras\|date=2024-01-25\|website=Duane Morris Class Action Defense Blog\|access-date=2026-03-27}}</ref>		*In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web\|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/\|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras\|date=2024-01-25\|website=Duane Morris Class Action Defense Blog\|access-date=2026-03-27}}</ref>
			*Anker's Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."

	== Background ==		==Background==

	Anker Innovations Limited was founded in 2011 by Steven Yang, a former Google engineer, and is incorporated in Hong Kong.<ref name="hall-complaint" /> The company has been publicly traded on the Shenzhen Stock Exchange (ChiNext Market) under ticker 300866.SZ since August 2020.<ref name="hall-complaint" />		Anker Innovations Limited was founded in 2011 by Steven Yang, a former Google engineer, and is incorporated in Hong Kong.<ref name="hall-complaint" /> The company has been publicly traded on the Shenzhen Stock Exchange (ChiNext Market) under ticker 300866.SZ since August 2020.<ref name="hall-complaint" />
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	Anker markets itself as "the world's No. 1 mobile charging brand" based on research by Euromonitor International measuring retail sales value from 2020 through 2024. Euromonitor defined "mobile charging brands" as companies deriving over 75% of retail sales from mobile phone charging products.<ref name="cpsc-25-338" />		Anker markets itself as "the world's No. 1 mobile charging brand" based on research by Euromonitor International measuring retail sales value from 2020 through 2024. Euromonitor defined "mobile charging brands" as companies deriving over 75% of retail sales from mobile phone charging products.<ref name="cpsc-25-338" />

	== Incidents ==		==Incidents==

	=== Battery bank recalls (2023-2025) ===		===Battery bank recalls (2023-2025)===

	{{Main\|Anker Battery Bank Recall}}		{{Main\|Anker Battery Bank Recall}}
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	Two class-action lawsuits, ''Light v. Fantasia Trading LLC'' (C.D. Cal.) and ''Hall v. Fantasia Trading LLC'' (S.D.N.Y.), allege that Anker's recall remedies are inadequate, that its MultiProtect safety branding was false advertising, and that consumers paid a premium for Anker products based on safety claims that the recalls contradicted.<ref name="tca-two-lawsuits" /><ref name="classaction-org" />		Two class-action lawsuits, ''Light v. Fantasia Trading LLC'' (C.D. Cal.) and ''Hall v. Fantasia Trading LLC'' (S.D.N.Y.), allege that Anker's recall remedies are inadequate, that its MultiProtect safety branding was false advertising, and that consumers paid a premium for Anker products based on safety claims that the recalls contradicted.<ref name="tca-two-lawsuits" /><ref name="classaction-org" />

	=== Eufy security camera data privacy (2022) ===		===Eufy security camera data privacy (2022)===

	<!-- INCIDENT_SCORE: Eufy security camera data privacy \| 60/100 \| Cloud upload of video/facial recognition data despite "local only" marketing, class-action survived partial dismissal, BIPA claims proceeding, no physical harm -->		<!-- INCIDENT_SCORE: Eufy security camera data privacy \| 60/100 \| Cloud upload of video/facial recognition data despite "local only" marketing, class-action survived partial dismissal, BIPA claims proceeding, no physical harm -->
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	In ''Sloan v. Anker Innovations Limited'' (Case No. 1:22-cv-07174, N.D. Ill.), consumers filed a class-action lawsuit alleging violations of the Federal Wiretap Act, the Illinois Biometric Information Privacy Act (BIPA), and state consumer fraud statutes.<ref name="sloan-ruling" /> In January 2024, the court dismissed the Wiretap Act claims but allowed the consumer fraud and BIPA claims to proceed, ruling that Anker's "local only" marketing could have misled a reasonable consumer.<ref name="sloan-ruling" />		In ''Sloan v. Anker Innovations Limited'' (Case No. 1:22-cv-07174, N.D. Ill.), consumers filed a class-action lawsuit alleging violations of the Federal Wiretap Act, the Illinois Biometric Information Privacy Act (BIPA), and state consumer fraud statutes.<ref name="sloan-ruling" /> In January 2024, the court dismissed the Wiretap Act claims but allowed the consumer fraud and BIPA claims to proceed, ruling that Anker's "local only" marketing could have misled a reasonable consumer.<ref name="sloan-ruling" />

	== See also ==		==See also==

	* [[Anker Battery Bank Recall]]		*[[Anker Battery Bank Recall]]

	== References ==		==References==

	{{reflist}}		{{reflist}}

	<!-- INCIDENT SEVERITY SCORES (for pipeline orchestration, not displayed)		<!-- INCIDENT SEVERITY SCORES (for pipeline orchestration, not displayed)
	INCIDENT_SCORE: Anker Battery Bank Recall \| 85/100 \| 4 CPSC recalls, 1.68M+ units, 90 incidents, 9 burn injuries, $60K+ property damage, 2 active class-action lawsuits		INCIDENT_SCORE: Anker Battery Bank Recall \| 85/100 \| 4 CPSC recalls, 1.68M+ units, 90 incidents, 9 burn injuries, $60K+ property damage, 2 active class-action lawsuits

Louis: new company page for anker. covers 4 cpsc power bank recalls (1.68m units), eufy camera privacy scandal, multiprotect false advertising lawsuits, and tos assumption of risk clause

2026-03-27T05:13:22Z

new company page for anker. covers 4 cpsc power bank recalls (1.68m units), eufy camera privacy scandal, multiprotect false advertising lawsuits, and tos assumption of risk clause

New page

{{#seo:
|description=Anker has recalled over 1.68 million power banks across four CPSC recalls for fire and explosion hazards, and faces two class-action lawsuits.
}}
{{CompanyCargo
|Founded=2011
|Industry=Consumer Electronics
|Logo=
|ParentCompany=
|Type=Public
|Website=https://www.anker.com/
|Description=Recalled 1.68M+ power banks for fire/explosion risk; no cash refund on largest recall; ToS waives liability for bodily injury
|CompanyAlias=Anker Innovations Limited, Fantasia Trading LLC, Power Mobile Life LLC, AnkerDirect
}}
'''Anker''' has recalled over 1.68 million portable power banks across four U.S. Consumer Product Safety Commission (CPSC) recalls between 2023 and 2025 for fire and explosion hazards, after 90 documented incidents resulted in at least 9 burn injuries and over $60,700 in property damage.<ref name="cpsc-25-338">{{Cite web|url=https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations|title=More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations|date=2025-06-12|website=CPSC.gov|access-date=2026-03-27|archive-url=https://web.archive.org/web/20250729123925/https://www.cpsc.gov/Recalls/2025/More-than-One-Million-Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations|archive-date=2025-07-29|url-status=live}}</ref><ref name="cpsc-25-466">{{Cite web|url=https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations-1|title=Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations|date=2025-09-18|website=CPSC.gov|access-date=2026-03-27|archive-url=https://web.archive.org/web/20250918175224/https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations-1|archive-date=2025-09-18|url-status=live}}</ref><ref name="cpsc-23-147">{{Cite web|url=https://www.cpsc.gov/Recalls/2023/Fantasia-Trading-Recalls-Anker-Power-Banks-Due-to-Fire-Hazard|title=Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard|date=2023-03-09|website=CPSC.gov|access-date=2026-03-27|archive-url=https://web.archive.org/web/20230310015318/https://www.cpsc.gov/Recalls/2023/Fantasia-Trading-Recalls-Anker-Power-Banks-Due-to-Fire-Hazard|archive-date=2023-03-10|url-status=live}}</ref><ref name="cpsc-25-011">{{Cite web|url=https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations|title=Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations|date=2024-10-17|website=CPSC.gov|access-date=2026-03-27|archive-url=https://web.archive.org/web/20241103064736/https://www.cpsc.gov/Recalls/2025/Anker-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-Anker-Innovations|archive-date=2024-11-03|url-status=dead}}</ref> Two class-action lawsuits filed in 2025 allege that Anker's recall remedies are inadequate and that its "MultiProtect" safety marketing was false.<ref name="tca-two-lawsuits">{{Cite web|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/two-class-actions-allege-anker-power-bank-recall-is-inadequate/|title=Two class actions allege Anker power bank recall is inadequate|website=Top Class Actions|access-date=2026-03-27}}</ref> Separately, a 2022 class-action lawsuit alleged that Anker's Eufy security cameras uploaded video and facial recognition data to cloud servers despite being marketed as "local storage only."<ref name="the-verge-eufy">{{Cite web|url=https://www.theverge.com/2022/11/30/23486753/anker-eufy-security-camera-cloud-private-encryption-authentication-storage|title=Anker's Eufy lied to us about the security of its security cameras|first=Sean|last=Hollister|date=2022-12-01|website=The Verge|access-date=2026-03-27}}</ref>

== Consumer-impact summary ==

* Four CPSC recalls of portable power banks between March 2023 and September 2025, totaling over 1,683,000 units, for fire and explosion hazards caused by defective lithium-ion battery cells from a single third-party supplier.<ref name="cpsc-25-338" /><ref name="cpsc-25-466" /><ref name="cpsc-23-147" /><ref name="cpsc-25-011" />
* The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall|date=2025-07-14|website=classaction.org|access-date=2026-03-27}}</ref>
* Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint|date=2025-07-02|website=classaction.org|access-date=2026-03-27}}</ref>
* Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web|url=https://www.anker.com/policies/terms-of-service|title=Anker-EN terms of service|date=2025-06-30|website=anker.com|access-date=2025-08-18|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service|archive-date=2025-07-22|url-status=live}}</ref>
* In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras|date=2024-01-25|website=Duane Morris Class Action Defense Blog|access-date=2026-03-27}}</ref>

== Background ==

Anker Innovations Limited was founded in 2011 by Steven Yang, a former Google engineer, and is incorporated in Hong Kong.<ref name="hall-complaint" /> The company has been publicly traded on the Shenzhen Stock Exchange (ChiNext Market) under ticker 300866.SZ since August 2020.<ref name="hall-complaint" />

Anker sells portable electronics in the U.S. through subsidiaries Fantasia Trading LLC (Ontario, California) and Power Mobile Life LLC (Bellevue, Washington).<ref name="hall-complaint" /> The company operates multiple product brands: Anker (chargers and power banks), Soundcore (audio), Eufy (smart home and security cameras), Nebula (projectors), and AnkerWork (conferencing equipment).<ref name="anker-about">{{Cite web|url=https://www.anker.com/about|title=About Anker|website=anker.com|access-date=2026-03-27}}</ref>

Anker markets itself as "the world's No. 1 mobile charging brand" based on research by Euromonitor International measuring retail sales value from 2020 through 2024. Euromonitor defined "mobile charging brands" as companies deriving over 75% of retail sales from mobile phone charging products.<ref name="cpsc-25-338" />

== Incidents ==

=== Battery bank recalls (2023-2025) ===

{{Main|Anker Battery Bank Recall}}



Between March 2023 and September 2025, the CPSC issued four recalls of Anker power banks covering approximately 1,683,000 units after lithium-ion batteries overheated, caught fire, or exploded.<ref name="cpsc-25-338" /><ref name="cpsc-25-466" /><ref name="cpsc-23-147" /><ref name="cpsc-25-011" /> The defect was traced to a single third-party battery cell supplier that made unapproved raw-material changes, causing insulation failures during long-term use.<ref name="hall-complaint" /> Anker stated it terminated cooperation with the supplier.<ref name="anker-rc2506">{{Cite web|url=https://www.anker.com/rc2506|title=Anker Innovations Initiates Global Voluntary Recall for Selected Power Banks|website=anker.com|access-date=2026-03-27}}</ref>

Two class-action lawsuits, ''Light v. Fantasia Trading LLC'' (C.D. Cal.) and ''Hall v. Fantasia Trading LLC'' (S.D.N.Y.), allege that Anker's recall remedies are inadequate, that its MultiProtect safety branding was false advertising, and that consumers paid a premium for Anker products based on safety claims that the recalls contradicted.<ref name="tca-two-lawsuits" /><ref name="classaction-org" />

=== Eufy security camera data privacy (2022) ===



In late 2022, security researcher Paul Moore discovered that Anker's Eufy security cameras were transmitting unencrypted video thumbnails and facial recognition data to AWS cloud servers, even when users had selected "local storage only" in the app settings.<ref name="the-verge-eufy" /> Anker initially denied the findings before admitting the data uploads and releasing a firmware update.<ref name="the-verge-eufy" />

In ''Sloan v. Anker Innovations Limited'' (Case No. 1:22-cv-07174, N.D. Ill.), consumers filed a class-action lawsuit alleging violations of the Federal Wiretap Act, the Illinois Biometric Information Privacy Act (BIPA), and state consumer fraud statutes.<ref name="sloan-ruling" /> In January 2024, the court dismissed the Wiretap Act claims but allowed the consumer fraud and BIPA claims to proceed, ruling that Anker's "local only" marketing could have misled a reasonable consumer.<ref name="sloan-ruling" />

== See also ==

* [[Anker Battery Bank Recall]]

== References ==

{{reflist}}



[[Category:Anker]]
[[Category:Consumer Electronics]]

← Older revision		Revision as of 16:33, 14 April 2026
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	*The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web\|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall\|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall\|date=2025-07-14\|website=classaction.org\|access-date=2026-03-27}}</ref>		*The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.<ref name="classaction-org">{{Cite web\|url=https://www.classaction.org/news/anker-innovations-facing-class-action-lawsuit-after-2025-power-bank-recall\|title=Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall\|date=2025-07-14\|website=classaction.org\|access-date=2026-03-27}}</ref>
	*Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web\|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf\|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint\|date=2025-07-02\|website=classaction.org\|access-date=2026-03-27}}</ref>		*Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.<ref name="hall-complaint">{{Cite web\|url=https://www.classaction.org/media/hall-v-fantasia-trading-llc-et-al-complaint.pdf\|title=Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint\|date=2025-07-02\|website=classaction.org\|access-date=2026-03-27}}</ref>
	*Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web\|url=https://www.anker.com/policies/terms-of-service\|~~title=Anker~~-~~EN terms of service\|date~~=~~2025-06-30\|website=anker.com\|access-date=2025-08-18~~\|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service\|archive-date=2025-07-22\|~~url~~-~~status~~=~~live~~}}</ref>		*Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.<ref name="anker-tos">{{Cite web \|date=2025-06-30 \|title=Anker-EN terms of service \|url=https://www.anker.com/policies/terms-of-service \|url-status=live \|archive-url=https://web.archive.org/web/20250722194230/https://www.anker.com/policies/terms-of-service \|archive-date=2025-07-22 \|access-date=2025-08-18 \|website=Anker US}}</ref>
	*In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web\|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/\|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras\|date=2024-01-25\|website=Duane Morris Class Action Defense Blog\|access-date=2026-03-27}}</ref>		*In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in ''Sloan v. Anker Innovations Limited''.<ref name="the-verge-eufy" /><ref name="sloan-ruling">{{Cite web\|url=https://blogs.duanemorris.com/classactiondefense/2024/01/25/illinois-federal-court-partially-dismisses-class-action-privacy-claims-involving-eufy-security-cameras/\|title=Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras\|date=2024-01-25\|website=Duane Morris Class Action Defense Blog\|access-date=2026-03-27}}</ref>
	*Anker's Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."		*Anker's Canadian Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."<ref>{{Cite web \|title=Terms of Service \|url=https://www.anker.com/ca/policies/terms-of-service \|url-status=live \|website=Anker Canada}}</ref>

	==Background==		==Background==