Buffalo Wild Wings - Revision history

SquidthePlummer: /* Point Program Contain Security Vulnerabilities (2019) */ grammer changes

2026-04-08T23:32:32Z

Point Program Contain Security Vulnerabilities (2019): grammer changes

← Older revision		Revision as of 23:32, 8 April 2026
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	On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web \|date=14 April 2019 \|title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings \|url=https://www.youtube.com/watch?v=hqLtKI9oFzw \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web \|date=11 April 2019 \|title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown \|url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ \|url-status=dead \|archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ \|archive-date=14 April 2019 \|access-date=18 March 2026 \|website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web \|date=12 April 2019 \|title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline \|url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ \|url-status=dead \|archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ \|archive-date=14 April 2019 \|access-date=18 March 2026 \|website=Delaware News}}</ref>		On April 11. the Division of Public Health announced a Hepatitis A outbreak affecting unknown amount of customers and employees at a Delaware Middletown restaurant between March 31 through April 10.<ref>{{Cite web \|date=14 April 2019 \|title=Officials warn of possible Hepatitis A Exposure at delaware Buffalo Wild Wings \|url=https://www.youtube.com/watch?v=hqLtKI9oFzw \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The restaurant was notified and closed on April 10 for cleaning and sanitation, after which was reopened on April 11.<ref>{{Cite web \|date=11 April 2019 \|title=DPH Announces Potential Hepatitis A Exposure at Food Establishment in Middletown \|url=https://news.delaware.gov/2019/04/12/hepatitis-a-exposure-update-dph-announces-potential-exposure-at-two-additional-food-establishments-updated-timeline/ \|url-status=dead \|archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ \|archive-date=14 April 2019 \|access-date=18 March 2026 \|website=Delaware News}}</ref> The next day, the Divison of Public Health issued another announcement detailing the outbreak occurred earlier and at two more restaurants located in Stone Ballon on May 20, and Pulaski Highway on March 21. In Both announcements, the Divison of Public Heath urges affected customers to call their health clinic.<ref>{{Cite web \|date=12 April 2019 \|title=Hepatitis A Exposure Update: DPH Announces Potential Exposure at Two Additional Food Establishments, Updated Timeline \|url=https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ \|url-status=dead \|archive-url=https://web.archive.org/web/20190414171649/https://news.delaware.gov/2019/04/11/dph-announces-potential-hepatitis-a-exposure-at-food-establishment-in-middletown/ \|archive-date=14 April 2019 \|access-date=18 March 2026 \|website=Delaware News}}</ref>
	===Point Program Contain Security Vulnerabilities (2019)===		===Point Program Contain Security Vulnerabilities (2019)===
	Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web \|last=Hsu \|first=Tiffany \|date=11 May 2019 \|title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ \|url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html \|url-status=live \|archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html \|archive-date=11 May 2019 \|access-date=16 March 2026 \|website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web \|date=23 April 2022 \|title=My account with 50 thousand points was hacked \|url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ \|url-status=live \|archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ \|archive-date=23 April 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web \|title=App Fraud \|url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ \|url-status=live \|archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ \|archive-date=16 June 2023 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=28 July 2022 \|title=Stolen Points, No Response From BWW \|url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ \|url-status=live \|archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ \|archive-date=28 July 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=15 July 2021 \|title=Someone hacked into my account and used my rewards \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ \|url-status=live \|archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ \|archive-date=31 August 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|title=Stolen Points, No Response From BWW \|url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=27 July 2020 \|title=App Fraud \|url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=12 December 2020 \|title=Hacked Accounts? \|url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ \|url-status=live \|archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ \|archive-date=17 June 2023 \|access-date=16 March 2026 \|website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web \|date=20 January 2022 \|title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 \|url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ \|url-status=live \|archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ \|archive-date=4 March 2025 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=15 July 2021 \|title=Someone hacked into my account and used my rewards \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=11 October 2022 \|title=My account was hacked and Points stolen how do I get this fixed \|url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ \|url-status=live \|archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ \|archive-date=4 November 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=29 March 2023 \|title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. \|url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ \|url-status=live \|archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ \|archive-date=29 March 2023 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=12 November 2022 \|title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ \|url-status=live \|archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ \|archive-date=12 November 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web \|date=30 April 2023 \|title="You've scanned your receipt and earned 0 points". \|url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=22 October 2022 \|title=Rewards Account Hacked \|url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=15 September 2022 \|title=Blazin Rewards app login issue. \|url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web \|date=8 November 2023 \|title=About time! Tired of getting my account hacked \|url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users still ~~reported~~ getting hacked, login ~~issues, along with~~ not receiving their points after orders.<ref>{{Cite web \|date=3 November 2022 \|title=Blazin Rewards Issues \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ \|url-status=live \|access-date=17 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=27 March 2025 \|title=Unable to Login \|url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ \|url-status=live \|access-date=17 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=18 June 2024 \|title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=22 November 2022 \|title=Login Issues website and blazin rewards app \|url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=31 December 2023 \|title=Can't Login Verification Number Bugged \|url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ \|url-status=live \|archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ \|archive-date=3 December 2024 \|access-date=16 March 2026 \|website=Reddit}}</ref>		Around 2019 through early 2025, Buffalo Wild Wings Mobile app faced numerous security vulnerabilities impacting unknown amounts of users. The earliest known instance is from 2019 from a man named Mr. Najera, who lost 9,700 points from an unknown hacker in Fresno, California.<ref>{{Cite web \|last=Hsu \|first=Tiffany \|date=11 May 2019 \|title=Why Rewards for Loyal Spenders Are ‘a Honey Pot for Hackers’ \|url=https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html \|url-status=live \|archive-url=https://web.archive.org/web/20190511085831/https://www.nytimes.com/2019/05/11/business/rewards-loyalty-program-fraud-security.html \|archive-date=11 May 2019 \|access-date=16 March 2026 \|website=The New York Times}}</ref> Users on [[Reddit]] began reporting on their accounts being hacked around 2020, claiming a lost for points spanning 1,000 - 50,000 (depending on how much points a user has) across various different states.<ref>{{Cite web \|date=23 April 2022 \|title=My account with 50 thousand points was hacked \|url=https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ \|url-status=live \|archive-url=https://web.archive.org/web/20220423190715/https://www.reddit.com/r/BuffaloWildWings/comments/uacerj/my_account_with_50_thousand_points_was_hacked/ \|archive-date=23 April 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref> Users reported receiving varying responses from Buffalo, with some claiming they never received a response back<ref>{{Cite web \|title=App Fraud \|url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ \|url-status=live \|archive-url=https://web.archive.org/web/20230616012408/https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ \|archive-date=16 June 2023 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=28 July 2022 \|title=Stolen Points, No Response From BWW \|url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ \|url-status=live \|archive-url=https://web.archive.org/web/20220728180459/https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ \|archive-date=28 July 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=15 July 2021 \|title=Someone hacked into my account and used my rewards \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ \|url-status=live \|archive-url=https://web.archive.org/web/20220831180333/https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ \|archive-date=31 August 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|title=Stolen Points, No Response From BWW \|url=https://www.reddit.com/r/BuffaloWildWings/comments/wa94he/stolen_points_no_response_from_bww/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=27 July 2020 \|title=App Fraud \|url=https://www.reddit.com/r/BuffaloWildWings/comments/hz1fqe/app_fraud/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=12 December 2020 \|title=Hacked Accounts? \|url=https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ \|url-status=live \|archive-url=https://web.archive.org/web/20230617014343/https://www.reddit.com/r/BuffaloWildWings/comments/kbmm5k/hacked_accounts/ \|archive-date=17 June 2023 \|access-date=16 March 2026 \|website=Reddit}}</ref>, while others reported received a response and getting their points back.<ref>{{Cite web \|date=20 January 2022 \|title=Don't hoard your points, folks. I live in Ohio, got this email receipt, and logged into my account. 🤬 \|url=https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ \|url-status=live \|archive-url=https://web.archive.org/web/20250304134547/https://www.reddit.com/r/BuffaloWildWings/comments/s8vkoa/dont_hoard_your_points_folks_i_live_in_ohio_got/ \|archive-date=4 March 2025 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=15 July 2021 \|title=Someone hacked into my account and used my rewards \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ol3ob8/someone_hacked_into_my_account_and_used_my_rewards/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=11 October 2022 \|title=My account was hacked and Points stolen how do I get this fixed \|url=https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ \|url-status=live \|archive-url=https://web.archive.org/web/20221104013359/https://www.reddit.com/r/BuffaloWildWings/comments/y1j1mu/my_account_was_hacked_and_points_stolen_how_do_i/ \|archive-date=4 November 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=29 March 2023 \|title=Heart breaking stuff. My bdubs account was hacked and they redeemed my points for 20 wings. Come on who does that. Take a man’s Netflix account is one thing, but a man’s wings. That’s just crossing the line. \|url=https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ \|url-status=live \|archive-url=https://web.archive.org/web/20230329124140/https://www.reddit.com/r/BuffaloWildWings/comments/125mx0f/heart_breaking_stuff_my_bdubs_account_was_hacked/ \|archive-date=29 March 2023 \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=12 November 2022 \|title=Someone redeemed all my points in a state I’ve never been to wtf. What do I do now? I can’t find a email to send this to! \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ \|url-status=live \|archive-url=https://web.archive.org/web/20221112191808/https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ \|archive-date=12 November 2022 \|access-date=16 March 2026 \|website=Reddit}}</ref> Additionally, some users claim having difficulty login into their accounts, along with other issues.<ref>{{Cite web \|date=30 April 2023 \|title="You've scanned your receipt and earned 0 points". \|url=https://www.reddit.com/r/BuffaloWildWings/comments/133dzn6/youve_scanned_your_receipt_and_earned_0_points/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=22 October 2022 \|title=Rewards Account Hacked \|url=https://www.reddit.com/r/BuffaloWildWings/comments/yackqa/rewards_account_hacked/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=15 September 2022 \|title=Blazin Rewards app login issue. \|url=https://www.reddit.com/r/BuffaloWildWings/comments/xfb31n/blazin_rewards_app_login_issue/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref> The company updated their security standards on November 2023 by implementing MFA.<ref>{{Cite web \|date=8 November 2023 \|title=About time! Tired of getting my account hacked \|url=https://www.reddit.com/r/BuffaloWildWings/comments/17qm18g/about_time_tired_of_getting_my_account_hacked/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref> The community reacted with excited and relief over the news, however after the update came out, some users reported still getting hacked, having login issue and difficulties not receiving their points after orders.<ref>{{Cite web \|date=3 November 2022 \|title=Blazin Rewards Issues \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ylaa8t/blazin_rewards_issues/ \|url-status=live \|access-date=17 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=27 March 2025 \|title=Unable to Login \|url=https://www.reddit.com/r/BuffaloWildWings/comments/1jlbn4g/unable_to_log_in/ \|url-status=live \|access-date=17 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=18 June 2024 \|title=Someone hacked my blazing rewards account, and BWWs support team refuses to restore my account. \|url=https://www.reddit.com/r/BuffaloWildWings/comments/ytf8xe/someone_redeemed_all_my_points_in_a_state_ive/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=22 November 2022 \|title=Login Issues website and blazin rewards app \|url=https://www.reddit.com/r/BuffaloWildWings/comments/z1irzs/login_issues_website_and_blazin_rewards_app/ \|url-status=live \|access-date=16 March 2026 \|website=Reddit}}</ref><ref>{{Cite web \|date=31 December 2023 \|title=Can't Login Verification Number Bugged \|url=https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ \|url-status=live \|archive-url=https://web.archive.org/web/20241203234630/https://www.reddit.com/r/BuffaloWildWings/comments/18vf7s5/cant_login_number_verification_bugged/ \|archive-date=3 December 2024 \|access-date=16 March 2026 \|website=Reddit}}</ref>

	===Hidden Delivery Fee (2021)===		===Hidden Delivery Fee (2021)===

Sojourna: /* Consumer Mistreatment */

2026-03-21T03:39:30Z

Consumer Mistreatment

← Older revision		Revision as of 03:39, 21 March 2026
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	==Consumer Mistreatment==		==Consumer Mistreatment==
	[[File:~~Customer Receipt Message~~.jpg\|thumb\|Customer Receipt Message]]		[[File:Buffalo Wings customer receipt message.jpg\|thumb\|Customer Receipt Message]]

	===Customers not allowed to sing the National Athem after previously being allowed to (2017)===		===Customers not allowed to sing the National Athem after previously being allowed to (2017)===

Sojourna: /* Norovirus Outbreak (2016) */

2026-03-21T03:35:29Z

Norovirus Outbreak (2016)

← Older revision		Revision as of 03:35, 21 March 2026
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	===Norovirus Outbreak (2016)<!-- this specific incident is missing some details and needs to be added upon -->===		===Norovirus Outbreak (2016)<!-- this specific incident is missing some details and needs to be added upon -->===
	{{Incomplete section}}		{{Incomplete section}}
	[[File:Buffalo Wild Wings ~~Norovirus Incident Stock Price Decrease~~.png\|thumb\|Norovirus ~~Incident Stock Price Decrease~~]]		[[File:Buffalo Wild Wings norovirus incident stock price decrease.png\|thumb\|Norovirus incident stock price decrease]]
	On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web \|date=2 February 2016 \|title=JCDHE investigating illness at Overland Park restaurant \|url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf \|url-status=dead \|archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf \|archive-date=20 February 2016 \|access-date=18 March 2026 \|website=Johnson County Health & Environment}}</ref><ref>{{Cite web \|last=Stern \|first=Melissa \|date=2 February 2016 \|title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings \|url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ \|url-status=live \|access-date=18 March 2026 \|website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web \|last=Maas \|first=Russell \|date=4 February 2016 \|title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations \|url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ \|url-status=live \|access-date=18 March 2026 \|website=About Lawsuits}}</ref><ref>{{Cite web \|last=Coveny \|first=Tony \|date=3 February 2016 \|title=Buffalo Wild Wings Norovirus Outbreak \|url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ \|url-status=live \|access-date=18 March 2026 \|website=Food Poisoning News}}</ref>		On February 2, Johnson County Department of Health and Environment announced an investigation of 10 individuals at a restaurant located in Overland Park after several customers reported being sick on January 29.<ref>{{Cite web \|date=2 February 2016 \|title=JCDHE investigating illness at Overland Park restaurant \|url=https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf \|url-status=dead \|archive-url=https://web.archive.org/web/20160220194715/https://www.jocogov.org/sites/default/files/documents/DHE/PBH/BWW%20Investigation%20020216.pdf \|archive-date=20 February 2016 \|access-date=18 March 2026 \|website=Johnson County Health & Environment}}</ref><ref>{{Cite web \|last=Stern \|first=Melissa \|date=2 February 2016 \|title=Health dept. confirms norovirus at Overland Park Buffalo Wild Wings \|url=https://fox4kc.com/news/op-buffalo-wild-wings-linked-to-illness-health-inspection-notes-violations/ \|url-status=live \|access-date=18 March 2026 \|website=Fox News}}</ref> On January 30, the department conducted an investigation, finding 17 health code violations with the restaurant, including;<ref>{{Cite web \|last=Maas \|first=Russell \|date=4 February 2016 \|title=Buffalo Wild Wings Food Poisoning Investigation Turns Up Health Code Violations \|url=https://www.aboutlawsuits.com/buffalo-wild-wings-food-poisoning-94234/ \|url-status=live \|access-date=18 March 2026 \|website=About Lawsuits}}</ref><ref>{{Cite web \|last=Coveny \|first=Tony \|date=3 February 2016 \|title=Buffalo Wild Wings Norovirus Outbreak \|url=https://www.foodpoisoningnews.com/buffalo-wild-wvirus-outbreak/ \|url-status=live \|access-date=18 March 2026 \|website=Food Poisoning News}}</ref>

SquidthePlummer: /* Gender Checking Customers (2025) */ did some final changes, cant find anything about one incident :( \

2026-03-20T01:25:19Z

Gender Checking Customers (2025): did some final changes, cant find anything about one incident :( \

← Older revision		Revision as of 01:25, 20 March 2026
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	\|Type=Subsidiary		\|Type=Subsidiary
	\|Website=http://buffalowildwings.com/		\|Website=http://buffalowildwings.com/
	}}[[wikipedia:Buffalo_Wild_Wings\|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. It is a subsidiary of Inspire Brands.		}}[[wikipedia:Buffalo_Wild_Wings\|Buffalo Wild Wings]] was founded in 1982 and is a American causal dining and sports bar restaurant specializing in alcoholic beverages and chicken wings. The company has been involved in various campaigns, and fundraisers, with one example being "Team up for kids" campaign.<ref>{{Cite web \|date=13 October 2022 \|title=Buffalo Wild Wings "Team up for Kids" campaign \|url=https://www.youtube.com/watch?v=_B3zHS_3p9E \|url-status=live \|access-date=18 March 2026 \|website=Youtube}}</ref> It is a subsidiary of Inspire Brands.

	==Consumer-impact summary==		==Consumer-impact summary==
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	The family couple later went on to file a complaint, which then turn into a $5 million class action lawsuit against the company, citing it "reopened wounds" due to the customer history to being "subjected to racial animus and harassment in the past".		The family couple later went on to file a complaint, which then turn into a $5 million class action lawsuit against the company, citing it "reopened wounds" due to the customer history to being "subjected to racial animus and harassment in the past".

	~~===Gender Checking Customers (2025)===~~
	~~{{Incomplete section}}~~

	==See also==		==See also==

SquidthePlummer: changed some things around

2026-03-20T01:09:31Z

changed some things around

Show changes

SquidthePlummer: /* Printing Racial Slurs on Receipts (2025) */ Added 1 more incident and made other changes

2026-03-20T01:06:21Z

Printing Racial Slurs on Receipts (2025): Added 1 more incident and made other changes

← Older revision		Revision as of 01:06, 20 March 2026
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	===Printing Racial Slurs on Receipts (2025)===		===Printing Racial Slurs on Receipts (2025)===
	https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/		In November 2024, a family couple, including a black disable veteran, went to Buffalo Wild Wings location to have dinner in Woodbridge, Virginia. After ordering and going home, it was when the couple notice their receipt contained the word "n@gs" on both their receipt and box. Upon realizing this, the wife went on Yelp to leave a 1-star review on the establishment, citing;<ref>{{Cite web \|last=Redding \|first=Rob \|date=28 November 2025 \|title=Black Veteran Files $5 Million Lawsuit After Racist Slur Printed on Buffalo Wild Wings Receipt \|url=https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt \|url-status=live \|access-date=17 March 2026 \|website=Reddingnewsreview}}</ref><ref>{{Cite web \|last=McNair \|first=Sharelle \|date=5 January 2026 \|title=Wings With A Side Of Hate: Black Couple Describes Trauma After Racist Slur Found On Buffalo Wild Wings Receipt \|url=https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/ \|url-status=live \|access-date=17 March 2026 \|website=Black Enterprise}}</ref><blockquote>"It’s 2024 and a manager at Buffalo Wild Wings store #280 Woodbridge VA did not ask for a name for take out order but has the audacity [to] put ‘@n*gs’ for our names"<ref>{{Cite web \|last=F \|first=Yasmeen \|date=25 November 2025 \|title=‘The Audacity’: Black Couple Sues Buffalo Wild Wings for $5 Million After Ordering Takeout, Then Finding Racial Slur on Their Receipt \|url=https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/ \|url-status=live \|access-date=17 March 2026 \|website=Atlanta Black Star}}</ref> </blockquote>In addition, she also went on to post a video on [[TikTok\|Tiktok]] describing her experience. Shortly after gaining media attention, the company fired the employees.<ref>{{Cite web \|last=Rohrlich \|first=Justin \|date=21 November 2025 \|title=Black disabled veteran says Buffalo Wild Wings receipt contained vile racist slur \|url=https://www.independent.co.uk/news/world/americas/veteran-buffalo-wild-wings-racist-receipt-b2870608.html \|url-status=live \|access-date=17 March 2026 \|website=Independent}}</ref>

	~~https://www.blackenterprise.com/~~couple~~-sues-buffalo-wild-wings-over-documented-racial-slur/~~		The family couple later went on to file a complaint, which then turn into a $5 million class action lawsuit against the company, citing it "reopened wounds" due to the customer history to being "subjected to racial animus and harassment in the past".

	~~https://www.reddingnewsreview.com/black-veteran-files-~~5-million-lawsuit~~-after-racist-slur-printed-on-buffalo-wild-wings-receipt~~

	===Gender Checking Customers (2025)===		===Gender Checking Customers (2025)===

SquidthePlummer: /* Refusing to Serve customers based on their Race and Gender */ ngl this incident may be subject to removal, as its an employee case, however it claims negative impact on consumers

2026-03-20T00:27:52Z

Refusing to Serve customers based on their Race and Gender: ngl this incident may be subject to removal, as its an employee case, however it claims negative impact on consumers

← Older revision		Revision as of 00:27, 20 March 2026
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	[[File:Customer Receipt Message.jpg\|thumb\|Customer Receipt Message]]		[[File:Customer Receipt Message.jpg\|thumb\|Customer Receipt Message]]

			===Customers not allowed to sing the National Athem after previously being allowed to (2017)===
			On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web \|first= \|date=14 September 2017 \|title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem \|url=https://www.youtube.com/watch?v=lx_y-oqR16E \|url-status=live \|access-date=16 March 2026 \|website=Youtube}}</ref><ref>{{Cite web \|last=Schwartz \|first=Ralph \|date=7 July 2020 \|title=The Truth About Buffalo Wild Wings' National Anthem Controversy \|url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ \|url-status=live \|archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ \|archive-date=24 January 2021 \|access-date=18 March 2026 \|website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web \|date=18 March 2026 \|title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT \|url=https://www.buffalowildwings.com/response/ \|url-status=dead \|archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ \|archive-date=28 September 2018 \|access-date=18 March 2026 \|website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web \|last=MacGuill \|first=Dan \|date=20 September 2017 \|title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? \|url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ \|url-status=live \|archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ \|archive-date=27 May 2024 \|access-date=18 March 2026 \|website=Snopes}}</ref><ref name=":2">{{Cite web \|last=Sivak \|first=David \|date=16 March 2018 \|title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? \|url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ \|url-status=live \|archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ \|archive-date=29 April 2025 \|access-date=18 March 2026 \|website=CheckYourFact}}</ref>

			Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote>

			World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote>
	===Making Fun of Homeless People (2018)===		===Making Fun of Homeless People (2018)===
	On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web \|date=30 May 2018 \|title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check \|url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ \|url-status=live \|access-date=17 March 2026 \|website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web \|last=Puhak \|first=Janine \|date=30 May 2018 \|title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt \|url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt \|url-status=live \|access-date=17 March 2026 \|website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web \|last=Hembry \|first=Tawny \|date=3 June 2018 \|title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt \|url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ \|url-status=live \|access-date=17 March 2026 \|website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web \|last=Edwards \|first=Breanna \|date=31 May 2018 \|title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt \|url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt \|url-status=live \|access-date=17 March 2026 \|website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote>		On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web \|date=30 May 2018 \|title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check \|url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ \|url-status=live \|access-date=17 March 2026 \|website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web \|last=Puhak \|first=Janine \|date=30 May 2018 \|title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt \|url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt \|url-status=live \|access-date=17 March 2026 \|website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web \|last=Hembry \|first=Tawny \|date=3 June 2018 \|title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt \|url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ \|url-status=live \|access-date=17 March 2026 \|website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web \|last=Edwards \|first=Breanna \|date=31 May 2018 \|title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt \|url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt \|url-status=live \|access-date=17 March 2026 \|website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote>
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	===Prioritizing Racist Customers over Black Customers (2019)<!-- cant find origional facebook post, if someone find it please put it here -->===		===Prioritizing Racist Customers over Black Customers (2019)<!-- cant find origional facebook post, if someone find it please put it here -->===
	On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web \|date=4 November 2019 \|title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color \|url=https://www.youtube.com/watch?v=xb1beo9JbjA \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web \|date=6 November 2019 \|title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner \|url=https://www.youtube.com/watch?v=_ThoWeZJvjA \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.		On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web \|date=4 November 2019 \|title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color \|url=https://www.youtube.com/watch?v=xb1beo9JbjA \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web \|date=6 November 2019 \|title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner \|url=https://www.youtube.com/watch?v=_ThoWeZJvjA \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.
			===Refusing to Serve customers based on their Race and Gender (2019)===
			In 2019, a ex-employee filed a lawsuit against Buffalo Wild Wings and its parent company Inspire brands for allegedly "creating a racially motivated work environment". The lawsuit alleges the employees made racially motivated comments towards customers, along with claiming the employees "refused to serve black customers" because they "don't give good tips".<ref>{{Cite web \|last=Wilson \|first=Jack \|date=2 November 2017 \|title=Discrimination at Buffalo Wild Wings \|url=https://www.youtube.com/watch?v=2nwVd54OyTo \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref><ref>{{Cite web \|last=Mayer \|first=Dominick \|date=24 May 2019 \|title=Federal Lawsuit Alleges Racism, Discrimination At Buffalo Wild Wings In Kansas \|url=https://www.thetakeout.com/federal-lawsuit-racism-kansas-buffalo-wild-wings-1835009023/ \|url-status=live \|access-date=17 March 2026 \|website=The Takeout}}</ref><ref>{{Cite web \|last=Hollan \|first=Michael \|date=22 May 2019 \|title=Lawsuit claims Buffalo Wild Wings staffers refused to serve black customers, said they 'don't give good tips' \|url=https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit \|url-status=live \|access-date=17 March 2026 \|website=Fox News}}</ref>

	~~===Customers not allowed to sing the National Athem after previously being allowed to===~~
	On September11, 2017, employees refused to play the national athem song for customers during the football games after having previously played it for the last game, citing it was "to controversial" and it violated company policy. Customers responded by posting the incident on social media, gaining huge interactions that led many to be confused and angry. One customer involved in the incident said " Nobody understood what was so controversial, its 9/11, and its a sporting event, why is it controversial."<ref>{{Cite web \|first= \|date=14 September 2017 \|title=Buffalo Wild Wings Customers Livid They Were Kept From Hearing National Athem \|url=https://www.youtube.com/watch?v=lx_y-oqR16E \|url-status=live \|access-date=16 March 2026 \|website=Youtube}}</ref><ref>{{Cite web \|last=Schwartz \|first=Ralph \|date=7 July 2020 \|title=The Truth About Buffalo Wild Wings' National Anthem Controversy \|url=https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ \|url-status=live \|archive-url=https://web.archive.org/web/20210124161550/https://www.mashed.com/224084/the-truth-about-buffalo-wild-wings-national-anthem-controversy/ \|archive-date=24 January 2021 \|access-date=18 March 2026 \|website=Mashed}}</ref> The company issued several responses regarding this incident.<ref name=":0">{{Cite web \|date=18 March 2026 \|title=RESPONSE TO EASTVALE, CALIFORNIA INCIDENT \|url=https://www.buffalowildwings.com/response/ \|url-status=dead \|archive-url=https://web.archive.org/web/20180928111104/https://www.buffalowildwings.com/response/ \|archive-date=28 September 2018 \|access-date=18 March 2026 \|website=Buffalo Wild Wings}}</ref><ref name=":1">{{Cite web \|last=MacGuill \|first=Dan \|date=20 September 2017 \|title=Did a Buffalo Wild Wings Worker Turn Down the National Anthem Because It Is 'Divisive'? \|url=https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ \|url-status=live \|archive-url=https://web.archive.org/web/20240527185345/https://www.snopes.com/fact-check/buffalo-wild-wings-anthem/ \|archive-date=27 May 2024 \|access-date=18 March 2026 \|website=Snopes}}</ref><ref name=":2">{{Cite web \|last=Sivak \|first=David \|date=16 March 2018 \|title=FACT CHECK: Did Buffalo Wild Wings ‘Ban’ The National Anthem? \|url=https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ \|url-status=live \|archive-url=https://web.archive.org/web/20250429154655/https://checkyourfact.com/2018/03/16/fact-check-buffalo-wild-wings-national-anthem/ \|archive-date=29 April 2025 \|access-date=18 March 2026 \|website=CheckYourFact}}</ref>

	Buffalo Wild Wings company response on their website;<blockquote>"We apologize that Guests at the Eastvale, California location didn’t receive the positive sports viewing experience we strive to provide in all of our restaurants every day. This was the action of one individual and does not reflect our corporate practice. Our intent is to show game broadcasts in their entirety including the National Anthem, post-game interviews, and highlights."<ref name=":0" /><ref name=":2" /></blockquote>

	World Wide Wings (company that operated the restaurant) responded on television saying;<blockquote>"World Wide Wings, a Buffalo Wild Wings franchise, apologizes for what happened at our restaurant before the Monday night football game. We do not have a policy regarding this matter."<ref name=":1" /><ref name=":2" /> </blockquote>A response from Joe Janaszek, a Chief Marketing Officer for World Wide Wings<blockquote>"This gentleman who no longer works for us, made the decision to turn the volume down during the national anthem ... He claimed it was company policy, because it was too controversial. We don't know why he did that, and we wish he hadn't done it."<ref name=":1" /></blockquote>
	~~===Refusing to Serve customers based on their Race and Gender===~~
	~~https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit~~

	~~https://www.youtube.com/watch?v=2nwVd54OyTo~~

	===Customers Kicked out for order food at Takeout then eating at Restaurant===		===Customers Kicked out for order food at Takeout then eating at Restaurant===
	{{Incomplete section}}		{{Incomplete section}}

	===Printing Racial Slurs on Receipts===		===Printing Racial Slurs on Receipts (2025)===
	https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/		https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/

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	https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt		https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt

	===Gender Checking Customers===		===Gender Checking Customers (2025)===
	{{Incomplete section}}		{{Incomplete section}}

SquidthePlummer: /* Making Fun of Homeless People */ added 1 more incident, however family friendly version

2026-03-20T00:10:38Z

Making Fun of Homeless People: added 1 more incident, however family friendly version

← Older revision		Revision as of 00:10, 20 March 2026
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	==Consumer Mistreatment==		==Consumer Mistreatment==
			[[File:Customer Receipt Message.jpg\|thumb\|Customer Receipt Message]]

	===Making Fun of Homeless People===		===Making Fun of Homeless People (2018)===
	https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/		On May 28, a homeless customer ordered chicken wings from Buffalo Wild Wings located in Lake Charles.<ref>{{Cite web \|date=30 May 2018 \|title=Homeless Man Gets Year Of Free Wings After Finding Rude Note On Check \|url=https://www.cbsnews.com/philadelphia/news/homeless-man-buffalo-wild-wings/ \|url-status=live \|access-date=17 March 2026 \|website=CBS News}}</ref> After ordering, the customer was in tears when after receiving his receipts, he found a message that reads" "For homeless f@^*! Let sit and get gross", and on the bottom of the receipt reads "I love you".<ref>{{Cite web \|last=Puhak \|first=Janine \|date=30 May 2018 \|title=Buffalo Wild Wings gives homeless man free wings for a year after staffer writes derogatory message on receipt \|url=https://www.foxnews.com/food-drink/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-staffer-writes-derogatory-message-on-receipt \|url-status=live \|access-date=17 March 2026 \|website=Fox News}}</ref> Allegedly, the note was not supposed to be seen by the customer.<ref>{{Cite web \|last=Hembry \|first=Tawny \|date=3 June 2018 \|title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt \|url=https://lovelyti.com/2018/06/03/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt/ \|url-status=live \|access-date=17 March 2026 \|website=Lovelyti}}</ref> Customers in the store immediately reacted with anger and disgust, with one female customer commenting to a new station;<blockquote>“I was just really upset about it, like, why would you do that, especially, and he said, ‘You all know that I’m homeless; I don’t have anywhere to live,’ and it just really upset me,” Weston said. “And I was like, ‘That’s not OK, one, for someone to treat a customer like that, let alone a customer in his condition."</blockquote>The company responded by firing the employees, along with giving the customer 1 year worth of free wings, hotel room, and a Walmart giftcard. It also gave away a large amount of wings to a homeless shelter.<ref>{{Cite web \|last=Edwards \|first=Breanna \|date=31 May 2018 \|title=Buffalo Wild Wings Gives Homeless Man Free Wings for a Year After Employee Writes Horrid Message on Receipt \|url=https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt \|url-status=live \|access-date=17 March 2026 \|website=The Root}}</ref> <blockquote>“It’s embarrassing for this gentleman and it’s very inhumane on the part of the employees, It’s not our culture and it’s not who we are.”</blockquote>

	https://~~lovelyti~~.com/~~2018/06/03~~/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-~~employee~~-writes-~~horrid~~-message-on-receipt/

	https://~~www.foxnews~~.com/~~food-drink~~/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-~~staffer~~-writes-~~derogatory~~-message-on-receipt

	https://www.theroot.com/buffalo-wild-wings-gives-homeless-man-free-wings-for-a-year-after-employee-writes-horrid-message-on-receipt

	===Prioritizing Racist Customers over Black Customers (2019)<!-- cant find origional facebook post, if someone find it please put it here -->===		===Prioritizing Racist Customers over Black Customers (2019)<!-- cant find origional facebook post, if someone find it please put it here -->===

SquidthePlummer: Undo revision 45034 by 79.127.217.38 (talk)

2026-03-19T23:14:33Z

Undo revision 45034 by 79.127.217.38 (talk)

← Older revision		Revision as of 23:14, 19 March 2026
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	===Customers Kicked out for order food at Takeout then eating at Restaurant===		===Customers Kicked out for order food at Takeout then eating at Restaurant===
			{{Incomplete section}}

			===Printing Racial Slurs on Receipts===
			https://atlantablackstar.com/2025/11/25/black-couple-sues-buffalo-wild-wings-for-5-million-after-ordering-takeout-then-finding-racial-slur-on-their-receipt/

			https://www.blackenterprise.com/couple-sues-buffalo-wild-wings-over-documented-racial-slur/

			https://www.reddingnewsreview.com/black-veteran-files-5-million-lawsuit-after-racist-slur-printed-on-buffalo-wild-wings-receipt

			===Gender Checking Customers===
	{{Incomplete section}}		{{Incomplete section}}

SquidthePlummer: /* Prioritizing Racist Customers over Black Customers (2019) */ cleanup

2026-03-19T23:10:46Z

Prioritizing Racist Customers over Black Customers (2019): cleanup

← Older revision		Revision as of 23:10, 19 March 2026
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	==Consumer-impact summary==		==Consumer-impact summary==

	* Discrimination		*Discrimination
	* Price Gouging		*Price Gouging
	* Health Violations		*Health Violations

	==Incidents==		==Incidents==
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	===Prioritizing Racist Customers over Black Customers (2019)<!-- cant find origional facebook post, if someone find it please put it here -->===		===Prioritizing Racist Customers over Black Customers (2019)<!-- cant find origional facebook post, if someone find it please put it here -->===
	On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in ~~Navervill~~ after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move. The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention. The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.		On October 26, 18 customers (whom included 6 adults and 12 children) went to a restaurant in Naperville after the children went to play in a basketball tournament. While being seated, an employee asked the customers to move because a customer didn't want to sit near black people, soon later being told a group of 18 people had "reservations" and that they need to move.<ref>{{Cite web \|date=4 November 2019 \|title=Customers at Buffalo Wild Wings In Naperville says staff tried to reseat them over skin color \|url=https://www.youtube.com/watch?v=xb1beo9JbjA \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The original customers decided to leave the place and go somewhere else, after which, posting the incident on [[Facebook]] where it gain mainstream media attention.<ref>{{Cite web \|date=6 November 2019 \|title=Black Customers At Buffalo Wild Wings Say Host Told Them To Move To Appease Racist Dinner \|url=https://www.youtube.com/watch?v=_ThoWeZJvjA \|url-status=live \|access-date=17 March 2026 \|website=Youtube}}</ref> The company responded to the incident, apologizing for the employees behavior and shortly after firing the employees.

	~~https://www.youtube.com/watch?v=_ThoWeZJvjA Navervill~~

	~~https://www.youtube.com/watch?v=xb1beo9JbjA Navervill~~

	~~https://www.youtube.com/watch?v=3YO3066PC1k Navervill~~

	===Customers not allowed to sing the National Athem after previously being allowed to===		===Customers not allowed to sing the National Athem after previously being allowed to===
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	===Refusing to Serve customers based on their Race and Gender===		===Refusing to Serve customers based on their Race and Gender===
	https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit		https://www.foxnews.com/food-drink/buffalo-wild-wings-racial-discrimination-lawsuit

			https://www.youtube.com/watch?v=2nwVd54OyTo

	===Customers Kicked out for order food at Takeout then eating at Restaurant===		===Customers Kicked out for order food at Takeout then eating at Restaurant===