Canon ink DRM - Revision history

PixelRunner: fix the other category

2026-04-16T13:05:39Z

fix the other category

← Older revision		Revision as of 13:05, 16 April 2026
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	[[Category:Canon]]		[[Category:Canon]]
	[[Category:~~DRM~~]]		[[Category:Digital rights management]]
	[[Category:Right to repair]]		[[Category:Right to repair]]

PixelRunner: fix category

2026-04-16T13:05:08Z

fix category

← Older revision		Revision as of 13:05, 16 April 2026
Line 56:		Line 56:
	[[Category:Canon]]		[[Category:Canon]]
	[[Category:DRM]]		[[Category:DRM]]
	[[Category:Right to ~~Repair~~]]		[[Category:Right to repair]]

Louis: rewrote from stub, added background on canon's drm chips, expanded chip shortage incident with affected models and timeline, sourced the leacraft lawsuit, removed the hp citation that didn't belong

2026-03-27T05:14:53Z

rewrote from stub, added background on canon's drm chips, expanded chip shortage incident with affected models and timeline, sourced the leacraft lawsuit, removed the hp citation that didn't belong

Show changes

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T03:40:19Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 03:40, 23 February 2026
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	[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired \|archive-url=http://web.archive.org/web/20260203231004/https://www.wired.com/2016/09/hp-printer-drm/ \|archive-date=3 Feb 2026}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>		[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired \|archive-url=http://web.archive.org/web/20260203231004/https://www.wired.com/2016/09/hp-printer-drm/ \|archive-date=3 Feb 2026}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice \|archive-url=http://web.archive.org/web/20260221011034/https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|archive-date=21 Feb 2026}}</ref>
	==Incident==		==Incident==
	During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>		During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

Banana: Removed 2 duplicate url-status parameter(s) from 2 citation(s) using CRWCitationBot

2026-02-16T06:21:06Z

Removed 2 duplicate url-status parameter(s) from 2 citation(s) using CRWCitationBot

← Older revision		Revision as of 06:21, 16 February 2026
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	[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired ~~\|url-status=live~~ \|archive-url=http://web.archive.org/web/20260203231004/https://www.wired.com/2016/09/hp-printer-drm/ \|archive-date=3 Feb 2026}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>		[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired \|archive-url=http://web.archive.org/web/20260203231004/https://www.wired.com/2016/09/hp-printer-drm/ \|archive-date=3 Feb 2026}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>
	==Incident==		==Incident==
	During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>		During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

	==Company Response==		==Company Response==
	Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web \|last=Tracy \|first=Phillip \|date=11 Jan 2022 \|title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM \|url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|url-status=live \|access-date=20 Mar 2025 \|website=GizModo ~~\|url-status=live~~ \|archive-url=http://web.archive.org/web/20250708172734/https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|archive-date=8 Jul 2025}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />		Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web \|last=Tracy \|first=Phillip \|date=11 Jan 2022 \|title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM \|url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|url-status=live \|access-date=20 Mar 2025 \|website=GizModo \|archive-url=http://web.archive.org/web/20250708172734/https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|archive-date=8 Jul 2025}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />

	==References==		==References==

Banana: Added archive URLs for 2 citation(s) using CRWCitationBot

2026-02-16T01:43:47Z

Added archive URLs for 2 citation(s) using CRWCitationBot

← Older revision		Revision as of 01:43, 16 February 2026
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	[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>		[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired \|url-status=live \|archive-url=http://web.archive.org/web/20260203231004/https://www.wired.com/2016/09/hp-printer-drm/ \|archive-date=3 Feb 2026}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>
	==Incident==		==Incident==
	During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>		During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

	==Company Response==		==Company Response==
	Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web \|last=Tracy \|first=Phillip \|date=11 Jan 2022 \|title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM \|url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|url-status=live \|access-date=20 Mar 2025 \|website=GizModo}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />		Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web \|last=Tracy \|first=Phillip \|date=11 Jan 2022 \|title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM \|url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|url-status=live \|access-date=20 Mar 2025 \|website=GizModo \|url-status=live \|archive-url=http://web.archive.org/web/20250708172734/https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|archive-date=8 Jul 2025}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />

	==References==		==References==

Bythmusters: added cargo

2026-01-31T19:51:55Z

added cargo

@@ Line 1: / Line 1: @@
 {{Stub}}
 [[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web |last=Barret |first=Brian |date=23 Sep 2016 |title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) |url=https://www.wired.com/2016/09/hp-printer-drm/ |url-status=live |access-date=20 Mar 2025 |website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web |last=Gault |first=Matthew |date=11 Jan 2022 |title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage |url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ |url-status=live |access-date=20 Mar 2025 |website=Vice}}</ref>
 ==Incident==

Matt78: Fixed link, removed Consumer Response section

2026-01-26T18:58:04Z

Fixed link, removed Consumer Response section

← Older revision		Revision as of 18:58, 26 January 2026
Line 1:		Line 1:
	{{Stub}}		{{Stub}}
	[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>		[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>
	==Incident==		==Incident==
	During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>		During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

	~~== Consumer Response ==~~
	~~{{Ph-I-ConR}}~~

	==Company Response==		==Company Response==

AnotherConsumerRightsPerson: this article is about Canon, not other printer manufacturers

2026-01-10T18:52:13Z

this article is about Canon, not other printer manufacturers

← Older revision		Revision as of 18:52, 10 January 2026
Line 1:		Line 1:
	{{Stub}}		{{Stub}}
	[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [[HP]],<ref>{{Cite web \|last=Roth \|first=Emma \|date=11 Mar 2023 \|title=HP is blocking third-party printer ink again \|url=https://www.theverge.com/2023/3/11/23635168/hp-printer-update-brick-third-party-ink-dynamic-security \|url-status=live \|access-date=20 Mar 2025 \|website=The Verge}}</ref> [[Dymo]],<ref>{{Cite web \|last=Doctorow \|first=Cory \|date=15 Feb 2022 \|title=The Worst Timeline: A Printer Company Is Putting DRM in Paper Now \|url=https://www.eff.org/deeplinks/2022/02/worst-timeline-printer-company-putting-drm-paper-now \|url-status=live \|access-date=20 Mar 2025 \|website=Electronic Frontier Foundation}}</ref> [[wikipedia:Lexmark\|Lexmark]]<ref>{{Cite web \|last=Gault \|first=Matthew \|date=21 Jan 2020 \|title=HP Remotely Kills Perfectly Good Ink Cartridge With DRM \|url=https://www.vice.com/en/article/hp-remotely-kills-perfectly-good-ink-cartridge-with-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref> and [[Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>		[[Digital rights management]] (DRM) is a practice used by many major printer manufacturers, including [Canon]]. The manufacturers include silicon chips as part of the ink cartridges that can identify a cartridge as coming directly from the Original Equipment Manufacturer (OEM) as opposed to an aftermarket alternative, which is often cheaper. When aftermarket cartridges are inserted, some printers will display a message suggesting the supposed dangers of using non-genuine ink and have in the past, disabled device functionality when aftermarket ink is installed.<ref>{{Cite web \|last=Barret \|first=Brian \|date=23 Sep 2016 \|title=HP Has Added DRM to Its Ink Cartridges. Not Even Kidding (Updated) \|url=https://www.wired.com/2016/09/hp-printer-drm/ \|url-status=live \|access-date=20 Mar 2025 \|website=Wired}}</ref> The DRM chip also prevents the OEM ink cartridges from being refilled, it communicates to the printer that the specific cartridge has already been used.<ref name=":0">{{Cite web \|last=Gault \|first=Matthew \|date=11 Jan 2022 \|title=Canon Tells Customers to Break Its Printer Cartridge DRM Due to Chip Shortage \|url=https://www.vice.com/en/article/canon-tells-customers-to-break-its-printer-cartridge-drm-due-to-chip-shortage/ \|url-status=live \|access-date=20 Mar 2025 \|website=Vice}}</ref>
	==Incident==		==Incident==
	During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>		During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

AnotherConsumerRightsPerson: format slightly

2025-12-22T20:01:03Z

format slightly

← Older revision		Revision as of 20:01, 22 December 2025
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	During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>		During the global chip shortage from 2020–2023, Canon had difficulty obtaining chips used in their printer ink cartridges. This resulted in genuine Canon ink cartridges behaving as if they were aftermarket cartridges when inserted into some Canon printers. A support page on the Canon website was created that instructed customers to ignore the warning or error messages that appeared as a result, stating this would cause "no negative effects on print quality".<ref>Original: [https://www.canon.de/support/business/interim-toner/ Canon Support - Germany] Archived Dec 31st 2023: [https://web.archive.org/web/20231231021849/https://www.canon.de/support/business/interim-toner/ archive.org]</ref>

	==~~Aftermath~~==		== Consumer Response ==
			{{Ph-I-ConR}}

			==Company Response==
	Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web \|last=Tracy \|first=Phillip \|date=11 Jan 2022 \|title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM \|url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|url-status=live \|access-date=20 Mar 2025 \|website=GizModo}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />		Canon's instructions to customers in its support page to ignore these printer warning messages drew attention on social media from tech news outlets that considered the practice anti-competitive,<ref>{{Cite web \|last=Tracy \|first=Phillip \|date=11 Jan 2022 \|title=Printer Cartridge Debacle Forces Canon to Tell Customers How to Break DRM \|url=https://gizmodo.com/printer-cartridge-debacle-forces-canon-to-tell-customer-1848332901 \|url-status=live \|access-date=20 Mar 2025 \|website=GizModo}}</ref> with Vice stating: "as consumers and digital rights activists have been pointing out for ages, Canon essentially admits that its own DRM is absolutely not necessary".<ref name=":0" />