Cracker Barrel - Revision history

SquidthePlummer: /* Non-accessible entrance ramps (2014) */ added 2017

2026-05-19T06:01:05Z

Non-accessible entrance ramps (2014): added 2017

← Older revision		Revision as of 06:01, 19 May 2026
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	On 13 December 2001, 21 individuals filed a lawsuit against Cracker Barrel over allegedly segregating black customers in smoking sections and denying them services.<ref name=":0">{{Cite web \|date=14 December 2001 \|title=Cracker Barrel chain faces $100-million racial bias suit \|url=https://www.tampabay.com/archive/2001/12/14/cracker-barrel-chain-faces-100-million-racial-bias-suit/ \|url-status=live \|access-date=18 May 2026 \|website=Tampa Day Times}}</ref> At the time, executive Donald M. Turner said the allegations are false and will fight it way through court.<ref name=":0" /> On 10 April 2002, the National Association for the Advancement of Colored People joined in the suit that increased of plaintiffs involved to 42 plaintiffs.<ref>{{Cite web \|date=10 April 2002 \|title=NAACP Joins Suit Vs. Restaurant Chain \|url=https://www.cbsnews.com/news/naacp-joins-suit-vs-restaurant-chain/ \|url-status=live \|access-date=18 May 2026 \|website=CBS News}}</ref><ref>{{Cite web \|date=11 April 2002 \|title=NAACP Joins Cracker Barrel Suit \|url=https://www.foxnews.com/story/naacp- \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref> On 9 September 2004, Cracker Barrel reached an $8.7 million settlement.<ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Settles Racial Discrimination Lawsuits for $8.7M \|url=https://www.foxnews.com/story/cracker-barrel-settles-racial-discrimination-lawsuits-for-8-7m \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref><ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Restaurant Publicly Admits to Racism \|url=https://aaregistry.org/story/restaurant-chain-admits-racism/ \|url-status=live \|access-date=18 May 2026 \|website=African American Registry}}</ref>		On 13 December 2001, 21 individuals filed a lawsuit against Cracker Barrel over allegedly segregating black customers in smoking sections and denying them services.<ref name=":0">{{Cite web \|date=14 December 2001 \|title=Cracker Barrel chain faces $100-million racial bias suit \|url=https://www.tampabay.com/archive/2001/12/14/cracker-barrel-chain-faces-100-million-racial-bias-suit/ \|url-status=live \|access-date=18 May 2026 \|website=Tampa Day Times}}</ref> At the time, executive Donald M. Turner said the allegations are false and will fight it way through court.<ref name=":0" /> On 10 April 2002, the National Association for the Advancement of Colored People joined in the suit that increased of plaintiffs involved to 42 plaintiffs.<ref>{{Cite web \|date=10 April 2002 \|title=NAACP Joins Suit Vs. Restaurant Chain \|url=https://www.cbsnews.com/news/naacp-joins-suit-vs-restaurant-chain/ \|url-status=live \|access-date=18 May 2026 \|website=CBS News}}</ref><ref>{{Cite web \|date=11 April 2002 \|title=NAACP Joins Cracker Barrel Suit \|url=https://www.foxnews.com/story/naacp- \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref> On 9 September 2004, Cracker Barrel reached an $8.7 million settlement.<ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Settles Racial Discrimination Lawsuits for $8.7M \|url=https://www.foxnews.com/story/cracker-barrel-settles-racial-discrimination-lawsuits-for-8-7m \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref><ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Restaurant Publicly Admits to Racism \|url=https://aaregistry.org/story/restaurant-chain-admits-racism/ \|url-status=live \|access-date=18 May 2026 \|website=African American Registry}}</ref>

	===Non-accessible entrance ramps (''~~2014~~'')===		=== Non-accessible entrance ramps (''2014―2017'') ===
	On 27 October 2014,<ref>{{Cite web \|date=1 May 2026 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC. (2:14-cv-01455) \|url=https://www.courtlistener.com/docket/4528665/heinzl-v-cracker-barrel-old-country-store-inc/ \|url-status=live \|access-date=18 May 2026 \|website=Court Listener}}</ref><ref>{{Cite web \|date=24 April 2015 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC., No. 2:2014cv01455 - Document 35 (W.D. Pa. 2015) \|url=https://law.justia.com/cases/federal/district-courts/pennsylvania/pawdce/2:2014cv01455/219691/35/ \|url-status=live \|access-date=18 May 2026 \|website=JUSTIA U.S Law}}</ref> plaintiff Sarah Heinzl filed a lawsuit against Cracker Barrel for violating Title III of the [[wikipedia:Americans_with_Disabilities_Act_of_1990\|Americans With Disabilities Act]], 42 U.S.C. §§ 12181 to 12189, alleging the company failed to accommodate individuals with wheelchairs across 107 of its stores.<ref>{{Cite web \|date=18 May 2026 \|title=IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA \|url=https://www.govinfo.gov/content/pkg/USCOURTS-pawd-2_14-cv-01455/pdf/USCOURTS-pawd-2_14-cv-01455-4.pdf \|url-status=live \|access-date=18 May 2026 \|website=govinfo.gov}}</ref><ref>{{Cite web \|last=Kammerlohr \|first=Emily \|date=13 August 2023 \|title=Cracker Barrel Has Been Rocked With Scandals. Here Are The Worst \|url=https://www.thedailymeal.com/1172458/things-mcdonalds-employees-really-want-you-to-be-aware-of/ \|url-status=live \|access-date=18 May 2026 \|website=The Daily Meal}}</ref> On 19 May 2017, the case reached an settlement requiring Cracker Barrel create an disability-access policy for parking facilities within 30 months, Staff take an survey that determines whether their parking lots are compliant with the Americans With Disabilities Act, and pay $830,000 in attorneys fees that in addition rewarded the plaintiff $7,500.<ref>{{Cite web \|last=Spicer \|first=Christina \|date=19 May 2017 \|title=Cracker Barrel Serves Up ADA Class Action Settlement \|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/cracker-barrel-serves-ada-class-action-settlement/ \|url-status=live \|access-date=18 May 2026 \|website=Top Class Action}}</ref><ref>{{Cite web \|date=19 May 2017 \|title=Cracker Barrel ADA Class Action Settlement Gets Preliminary Approval \|url=https://foodbeveragelitigationupdate.com/cracker-barrel-ada-class-action-settlement-gets-preliminary-approval/ \|url-status=live \|access-date=18 May 2026 \|website=Food And Beverages Litigation and Regulatory Update}}</ref>		On 27 October 2014,<ref>{{Cite web \|date=1 May 2026 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC. (2:14-cv-01455) \|url=https://www.courtlistener.com/docket/4528665/heinzl-v-cracker-barrel-old-country-store-inc/ \|url-status=live \|access-date=18 May 2026 \|website=Court Listener}}</ref><ref>{{Cite web \|date=24 April 2015 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC., No. 2:2014cv01455 - Document 35 (W.D. Pa. 2015) \|url=https://law.justia.com/cases/federal/district-courts/pennsylvania/pawdce/2:2014cv01455/219691/35/ \|url-status=live \|access-date=18 May 2026 \|website=JUSTIA U.S Law}}</ref> plaintiff Sarah Heinzl filed a lawsuit against Cracker Barrel for violating Title III of the [[wikipedia:Americans_with_Disabilities_Act_of_1990\|Americans With Disabilities Act]], 42 U.S.C. §§ 12181 to 12189, alleging the company failed to accommodate individuals with wheelchairs across 107 of its stores.<ref>{{Cite web \|date=18 May 2026 \|title=IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA \|url=https://www.govinfo.gov/content/pkg/USCOURTS-pawd-2_14-cv-01455/pdf/USCOURTS-pawd-2_14-cv-01455-4.pdf \|url-status=live \|access-date=18 May 2026 \|website=govinfo.gov}}</ref><ref>{{Cite web \|last=Kammerlohr \|first=Emily \|date=13 August 2023 \|title=Cracker Barrel Has Been Rocked With Scandals. Here Are The Worst \|url=https://www.thedailymeal.com/1172458/things-mcdonalds-employees-really-want-you-to-be-aware-of/ \|url-status=live \|access-date=18 May 2026 \|website=The Daily Meal}}</ref> On 19 May 2017, the case reached an settlement requiring Cracker Barrel create an disability-access policy for parking facilities within 30 months, Staff take an survey that determines whether their parking lots are compliant with the Americans With Disabilities Act, and pay $830,000 in attorneys fees that in addition rewarded the plaintiff $7,500.<ref>{{Cite web \|last=Spicer \|first=Christina \|date=19 May 2017 \|title=Cracker Barrel Serves Up ADA Class Action Settlement \|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/cracker-barrel-serves-ada-class-action-settlement/ \|url-status=live \|access-date=18 May 2026 \|website=Top Class Action}}</ref><ref>{{Cite web \|date=19 May 2017 \|title=Cracker Barrel ADA Class Action Settlement Gets Preliminary Approval \|url=https://foodbeveragelitigationupdate.com/cracker-barrel-ada-class-action-settlement-gets-preliminary-approval/ \|url-status=live \|access-date=18 May 2026 \|website=Food And Beverages Litigation and Regulatory Update}}</ref>

SquidthePlummer: forgot to add category to incident section

2026-05-19T05:51:24Z

forgot to add category to incident section

← Older revision		Revision as of 05:51, 19 May 2026
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	*User Freedom: Can request to opt-out of collection by clicking on the "unsubscribe link", phone number or email.		*User Freedom: Can request to opt-out of collection by clicking on the "unsubscribe link", phone number or email.
	*User privacy: The company collects and shares personal information including an users personal, sensitive, transactional, technical, location, and social media Information		*User privacy: The company collects and shares personal information including an users personal, sensitive, transactional, technical, location, and social media Information
	*Business Model: Serves seafood, chicken related items, deserts, and breakfast related products.		*Business Model: Serves seafood, chicken related items, deserts, and breakfast related products.

	==Incidents==		==Incidents==
			This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Cracker Barrel\|Cracker Barrel category]].

	=== Segregating and denying service to black customers (''2001―2004'') ===		===Segregating and denying service to black customers (''2001―2004'')===
	On 13 December 2001, 21 individuals filed a lawsuit against Cracker Barrel over allegedly segregating black customers in smoking sections and denying them services.<ref name=":0">{{Cite web \|date=14 December 2001 \|title=Cracker Barrel chain faces $100-million racial bias suit \|url=https://www.tampabay.com/archive/2001/12/14/cracker-barrel-chain-faces-100-million-racial-bias-suit/ \|url-status=live \|access-date=18 May 2026 \|website=Tampa Day Times}}</ref> At the time, executive Donald M. Turner said the allegations are false and will fight it way through court.<ref name=":0" /> On 10 April 2002, the National Association for the Advancement of Colored People joined in the suit that increased of plaintiffs involved to 42 plaintiffs.<ref>{{Cite web \|date=10 April 2002 \|title=NAACP Joins Suit Vs. Restaurant Chain \|url=https://www.cbsnews.com/news/naacp-joins-suit-vs-restaurant-chain/ \|url-status=live \|access-date=18 May 2026 \|website=CBS News}}</ref><ref>{{Cite web \|date=11 April 2002 \|title=NAACP Joins Cracker Barrel Suit \|url=https://www.foxnews.com/story/naacp- \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref> On 9 September 2004, Cracker Barrel reached an $8.7 million settlement.<ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Settles Racial Discrimination Lawsuits for $8.7M \|url=https://www.foxnews.com/story/cracker-barrel-settles-racial-discrimination-lawsuits-for-8-7m \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref><ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Restaurant Publicly Admits to Racism \|url=https://aaregistry.org/story/restaurant-chain-admits-racism/ \|url-status=live \|access-date=18 May 2026 \|website=African American Registry}}</ref>		On 13 December 2001, 21 individuals filed a lawsuit against Cracker Barrel over allegedly segregating black customers in smoking sections and denying them services.<ref name=":0">{{Cite web \|date=14 December 2001 \|title=Cracker Barrel chain faces $100-million racial bias suit \|url=https://www.tampabay.com/archive/2001/12/14/cracker-barrel-chain-faces-100-million-racial-bias-suit/ \|url-status=live \|access-date=18 May 2026 \|website=Tampa Day Times}}</ref> At the time, executive Donald M. Turner said the allegations are false and will fight it way through court.<ref name=":0" /> On 10 April 2002, the National Association for the Advancement of Colored People joined in the suit that increased of plaintiffs involved to 42 plaintiffs.<ref>{{Cite web \|date=10 April 2002 \|title=NAACP Joins Suit Vs. Restaurant Chain \|url=https://www.cbsnews.com/news/naacp-joins-suit-vs-restaurant-chain/ \|url-status=live \|access-date=18 May 2026 \|website=CBS News}}</ref><ref>{{Cite web \|date=11 April 2002 \|title=NAACP Joins Cracker Barrel Suit \|url=https://www.foxnews.com/story/naacp- \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref> On 9 September 2004, Cracker Barrel reached an $8.7 million settlement.<ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Settles Racial Discrimination Lawsuits for $8.7M \|url=https://www.foxnews.com/story/cracker-barrel-settles-racial-discrimination-lawsuits-for-8-7m \|url-status=live \|access-date=18 May 2026 \|website=Fox News}}</ref><ref>{{Cite web \|date=9 September 2004 \|title=Cracker Barrel Restaurant Publicly Admits to Racism \|url=https://aaregistry.org/story/restaurant-chain-admits-racism/ \|url-status=live \|access-date=18 May 2026 \|website=African American Registry}}</ref>

	=== Non-accessible entrance ramps (''2014'') ===		===Non-accessible entrance ramps (''2014'')===
	On 27 October 2014,<ref>{{Cite web \|date=1 May 2026 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC. (2:14-cv-01455) \|url=https://www.courtlistener.com/docket/4528665/heinzl-v-cracker-barrel-old-country-store-inc/ \|url-status=live \|access-date=18 May 2026 \|website=Court Listener}}</ref><ref>{{Cite web \|date=24 April 2015 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC., No. 2:2014cv01455 - Document 35 (W.D. Pa. 2015) \|url=https://law.justia.com/cases/federal/district-courts/pennsylvania/pawdce/2:2014cv01455/219691/35/ \|url-status=live \|access-date=18 May 2026 \|website=JUSTIA U.S Law}}</ref> plaintiff Sarah Heinzl filed a lawsuit against Cracker Barrel for violating Title III of the [[wikipedia:Americans_with_Disabilities_Act_of_1990\|Americans With Disabilities Act]], 42 U.S.C. §§ 12181 to 12189, alleging the company failed to accommodate individuals with wheelchairs across 107 of its stores.<ref>{{Cite web \|date=18 May 2026 \|title=IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA \|url=https://www.govinfo.gov/content/pkg/USCOURTS-pawd-2_14-cv-01455/pdf/USCOURTS-pawd-2_14-cv-01455-4.pdf \|url-status=live \|access-date=18 May 2026 \|website=govinfo.gov}}</ref><ref>{{Cite web \|last=Kammerlohr \|first=Emily \|date=13 August 2023 \|title=Cracker Barrel Has Been Rocked With Scandals. Here Are The Worst \|url=https://www.thedailymeal.com/1172458/things-mcdonalds-employees-really-want-you-to-be-aware-of/ \|url-status=live \|access-date=18 May 2026 \|website=The Daily Meal}}</ref> On 19 May 2017, the case reached an settlement requiring Cracker Barrel create an disability-access policy for parking facilities within 30 months, Staff take an survey that determines whether their parking lots are compliant with the Americans With Disabilities Act, and pay $830,000 in attorneys fees that in addition rewarded the plaintiff $7,500.<ref>{{Cite web \|last=Spicer \|first=Christina \|date=19 May 2017 \|title=Cracker Barrel Serves Up ADA Class Action Settlement \|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/cracker-barrel-serves-ada-class-action-settlement/ \|url-status=live \|access-date=18 May 2026 \|website=Top Class Action}}</ref><ref>{{Cite web \|date=19 May 2017 \|title=Cracker Barrel ADA Class Action Settlement Gets Preliminary Approval \|url=https://foodbeveragelitigationupdate.com/cracker-barrel-ada-class-action-settlement-gets-preliminary-approval/ \|url-status=live \|access-date=18 May 2026 \|website=Food And Beverages Litigation and Regulatory Update}}</ref>		On 27 October 2014,<ref>{{Cite web \|date=1 May 2026 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC. (2:14-cv-01455) \|url=https://www.courtlistener.com/docket/4528665/heinzl-v-cracker-barrel-old-country-store-inc/ \|url-status=live \|access-date=18 May 2026 \|website=Court Listener}}</ref><ref>{{Cite web \|date=24 April 2015 \|title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC., No. 2:2014cv01455 - Document 35 (W.D. Pa. 2015) \|url=https://law.justia.com/cases/federal/district-courts/pennsylvania/pawdce/2:2014cv01455/219691/35/ \|url-status=live \|access-date=18 May 2026 \|website=JUSTIA U.S Law}}</ref> plaintiff Sarah Heinzl filed a lawsuit against Cracker Barrel for violating Title III of the [[wikipedia:Americans_with_Disabilities_Act_of_1990\|Americans With Disabilities Act]], 42 U.S.C. §§ 12181 to 12189, alleging the company failed to accommodate individuals with wheelchairs across 107 of its stores.<ref>{{Cite web \|date=18 May 2026 \|title=IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA \|url=https://www.govinfo.gov/content/pkg/USCOURTS-pawd-2_14-cv-01455/pdf/USCOURTS-pawd-2_14-cv-01455-4.pdf \|url-status=live \|access-date=18 May 2026 \|website=govinfo.gov}}</ref><ref>{{Cite web \|last=Kammerlohr \|first=Emily \|date=13 August 2023 \|title=Cracker Barrel Has Been Rocked With Scandals. Here Are The Worst \|url=https://www.thedailymeal.com/1172458/things-mcdonalds-employees-really-want-you-to-be-aware-of/ \|url-status=live \|access-date=18 May 2026 \|website=The Daily Meal}}</ref> On 19 May 2017, the case reached an settlement requiring Cracker Barrel create an disability-access policy for parking facilities within 30 months, Staff take an survey that determines whether their parking lots are compliant with the Americans With Disabilities Act, and pay $830,000 in attorneys fees that in addition rewarded the plaintiff $7,500.<ref>{{Cite web \|last=Spicer \|first=Christina \|date=19 May 2017 \|title=Cracker Barrel Serves Up ADA Class Action Settlement \|url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/cracker-barrel-serves-ada-class-action-settlement/ \|url-status=live \|access-date=18 May 2026 \|website=Top Class Action}}</ref><ref>{{Cite web \|date=19 May 2017 \|title=Cracker Barrel ADA Class Action Settlement Gets Preliminary Approval \|url=https://foodbeveragelitigationupdate.com/cracker-barrel-ada-class-action-settlement-gets-preliminary-approval/ \|url-status=live \|access-date=18 May 2026 \|website=Food And Beverages Litigation and Regulatory Update}}</ref>

	=== Serving outdated food to customers (''2025'') ===		===Serving outdated food to customers (''2025'')===
	On 8 September, numerous reports surfaced online of various food items such as meatloaf, bacon, green beans, and pinto beans tasting differently, with their biscuits described as being served "hard, rubbery and like a rock”.<ref>{{Cite web \|last=Keller \|first=Erin \|date=9 September 2025 \|title=Cracker Barrel once again in the crosshairs, this time for un-fresh food \|url=https://www.independent.co.uk/bulletin/lifestyle/cracker-barrel-controversy-food-freshness-b2823311.html \|url-status=live \|access-date=18 May 2026 \|website=Independent}}</ref><ref name=":1">{{Cite web \|last=Fickenscher \|first=Lisa \|date=8 September 2025 \|title=Before logo fiasco, Cracker Barrel had quietly started serving day-old biscuits, microwaved meatloaf: employees \|url=https://nypost.com/2025/09/08/business/cracker-barrel-cost-cutters-ordered-chain-to-serve-day-old-biscuits-meatloaf-before-logo-fiasco-employees/ \|url-status=live \|access-date=18 May 2026 \|website=New York Post}}</ref> Numerous employees across all operating locations claim they were ordered to precook and freeze items a day in advance before cooking them in boxes in order to save costs.<ref name=":1" /><ref>{{Cite web \|date=8 September 2025 \|title=Cost-cutting efforts at Cracker Barrel led the chain to offer day-old biscuits and meatloaf. \|url=https://totalnews.com/cost-cutting-efforts-at-cracker-barrel-led-the-chain-to-offer-day-old-biscuits-and-meatloaf/ \|url-status=live \|access-date=18 May 2026 \|website=Total News}}</ref><ref>{{Cite web \|last=Saletta \|first=Emma \|date=11 September 2025 \|title=Cracker Barrel 'served patrons day-old biscuits and microwaved meatloaf' amid ill-fated rebrand \|url=https://www.newsbreak.com/daily-mail-560402/4227792285231-cracker-barrel-served-patrons-day-old-biscuits-and-microwaved-meatloaf-amid-ill-fated-rebrand \|url-status=live \|access-date=18 May 2026 \|website=Newsbreak}}</ref>		On 8 September, numerous reports surfaced online of various food items such as meatloaf, bacon, green beans, and pinto beans tasting differently, with their biscuits described as being served "hard, rubbery and like a rock”.<ref>{{Cite web \|last=Keller \|first=Erin \|date=9 September 2025 \|title=Cracker Barrel once again in the crosshairs, this time for un-fresh food \|url=https://www.independent.co.uk/bulletin/lifestyle/cracker-barrel-controversy-food-freshness-b2823311.html \|url-status=live \|access-date=18 May 2026 \|website=Independent}}</ref><ref name=":1">{{Cite web \|last=Fickenscher \|first=Lisa \|date=8 September 2025 \|title=Before logo fiasco, Cracker Barrel had quietly started serving day-old biscuits, microwaved meatloaf: employees \|url=https://nypost.com/2025/09/08/business/cracker-barrel-cost-cutters-ordered-chain-to-serve-day-old-biscuits-meatloaf-before-logo-fiasco-employees/ \|url-status=live \|access-date=18 May 2026 \|website=New York Post}}</ref> Numerous employees across all operating locations claim they were ordered to precook and freeze items a day in advance before cooking them in boxes in order to save costs.<ref name=":1" /><ref>{{Cite web \|date=8 September 2025 \|title=Cost-cutting efforts at Cracker Barrel led the chain to offer day-old biscuits and meatloaf. \|url=https://totalnews.com/cost-cutting-efforts-at-cracker-barrel-led-the-chain-to-offer-day-old-biscuits-and-meatloaf/ \|url-status=live \|access-date=18 May 2026 \|website=Total News}}</ref><ref>{{Cite web \|last=Saletta \|first=Emma \|date=11 September 2025 \|title=Cracker Barrel 'served patrons day-old biscuits and microwaved meatloaf' amid ill-fated rebrand \|url=https://www.newsbreak.com/daily-mail-560402/4227792285231-cracker-barrel-served-patrons-day-old-biscuits-and-microwaved-meatloaf-amid-ill-fated-rebrand \|url-status=live \|access-date=18 May 2026 \|website=Newsbreak}}</ref>

SquidthePlummer at 05:49, 19 May 2026

2026-05-19T05:49:07Z

← Older revision		Revision as of 05:49, 19 May 2026
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	==References==		==References==
	{{Reflist}}		{{Reflist}}
	[[Category:~~Cracker Barrel~~]]		[[Category:{{PAGENAME}}]]

SquidthePlummer: added Cracker Barrel company page :)

2026-05-19T05:47:17Z

added Cracker Barrel company page :)

New page

{{CompanyCargo
| Founded = 19 September 1969
| Industry = Food
| Logo = Cracker Barrel logo.png
| Type = Public
| Website = https://www.crackerbarrel.com/
| Description = A company specializing in traditional Southern comfort food in breakfast, lunch, and dinner.
| CompanyAlias = CBOCS Properties, Inc.
}}

'''{{Wplink|Cracker_Barrel|Cracker Barrel}}''' is an American chain of restaurant and gift stores that delve into an Southern country theme, with its menu comprising of Southern cuisine related items.

==Consumer impact summary==

*User Freedom: Can request to opt-out of collection by clicking on the "unsubscribe link", phone number or email.
*User privacy: The company collects and shares personal information including an users personal, sensitive, transactional, technical, location, and social media Information
*Business Model: Serves seafood, chicken related items, deserts, and breakfast related products.

==Incidents==

=== Segregating and denying service to black customers (''2001―2004'') ===
On 13 December 2001, 21 individuals filed a lawsuit against Cracker Barrel over allegedly segregating black customers in smoking sections and denying them services.<ref name=":0">{{Cite web |date=14 December 2001 |title=Cracker Barrel chain faces $100-million racial bias suit |url=https://www.tampabay.com/archive/2001/12/14/cracker-barrel-chain-faces-100-million-racial-bias-suit/ |url-status=live |access-date=18 May 2026 |website=Tampa Day Times}}</ref> At the time, executive Donald M. Turner said the allegations are false and will fight it way through court.<ref name=":0" /> On 10 April 2002, the National Association for the Advancement of Colored People joined in the suit that increased of plaintiffs involved to 42 plaintiffs.<ref>{{Cite web |date=10 April 2002 |title=NAACP Joins Suit Vs. Restaurant Chain |url=https://www.cbsnews.com/news/naacp-joins-suit-vs-restaurant-chain/ |url-status=live |access-date=18 May 2026 |website=CBS News}}</ref><ref>{{Cite web |date=11 April 2002 |title=NAACP Joins Cracker Barrel Suit |url=https://www.foxnews.com/story/naacp- |url-status=live |access-date=18 May 2026 |website=Fox News}}</ref> On 9 September 2004, Cracker Barrel reached an $8.7 million settlement.<ref>{{Cite web |date=9 September 2004 |title=Cracker Barrel Settles Racial Discrimination Lawsuits for $8.7M |url=https://www.foxnews.com/story/cracker-barrel-settles-racial-discrimination-lawsuits-for-8-7m |url-status=live |access-date=18 May 2026 |website=Fox News}}</ref><ref>{{Cite web |date=9 September 2004 |title=Cracker Barrel Restaurant Publicly Admits to Racism |url=https://aaregistry.org/story/restaurant-chain-admits-racism/ |url-status=live |access-date=18 May 2026 |website=African American Registry}}</ref>

=== Non-accessible entrance ramps (''2014'') ===
On 27 October 2014,<ref>{{Cite web |date=1 May 2026 |title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC. (2:14-cv-01455) |url=https://www.courtlistener.com/docket/4528665/heinzl-v-cracker-barrel-old-country-store-inc/ |url-status=live |access-date=18 May 2026 |website=Court Listener}}</ref><ref>{{Cite web |date=24 April 2015 |title=HEINZL v. CRACKER BARREL OLD COUNTRY STORE, INC., No. 2:2014cv01455 - Document 35 (W.D. Pa. 2015) |url=https://law.justia.com/cases/federal/district-courts/pennsylvania/pawdce/2:2014cv01455/219691/35/ |url-status=live |access-date=18 May 2026 |website=JUSTIA U.S Law}}</ref> plaintiff Sarah Heinzl filed a lawsuit against Cracker Barrel for violating Title III of the [[wikipedia:Americans_with_Disabilities_Act_of_1990|Americans With Disabilities Act]], 42 U.S.C. §§ 12181 to 12189, alleging the company failed to accommodate individuals with wheelchairs across 107 of its stores.<ref>{{Cite web |date=18 May 2026 |title=IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF PENNSYLVANIA |url=https://www.govinfo.gov/content/pkg/USCOURTS-pawd-2_14-cv-01455/pdf/USCOURTS-pawd-2_14-cv-01455-4.pdf |url-status=live |access-date=18 May 2026 |website=govinfo.gov}}</ref><ref>{{Cite web |last=Kammerlohr |first=Emily |date=13 August 2023 |title=Cracker Barrel Has Been Rocked With Scandals. Here Are The Worst |url=https://www.thedailymeal.com/1172458/things-mcdonalds-employees-really-want-you-to-be-aware-of/ |url-status=live |access-date=18 May 2026 |website=The Daily Meal}}</ref> On 19 May 2017, the case reached an settlement requiring Cracker Barrel create an disability-access policy for parking facilities within 30 months, Staff take an survey that determines whether their parking lots are compliant with the Americans With Disabilities Act, and pay $830,000 in attorneys fees that in addition rewarded the plaintiff $7,500.<ref>{{Cite web |last=Spicer |first=Christina |date=19 May 2017 |title=Cracker Barrel Serves Up ADA Class Action Settlement |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/cracker-barrel-serves-ada-class-action-settlement/ |url-status=live |access-date=18 May 2026 |website=Top Class Action}}</ref><ref>{{Cite web |date=19 May 2017 |title=Cracker Barrel ADA Class Action Settlement Gets Preliminary Approval |url=https://foodbeveragelitigationupdate.com/cracker-barrel-ada-class-action-settlement-gets-preliminary-approval/ |url-status=live |access-date=18 May 2026 |website=Food And Beverages Litigation and Regulatory Update}}</ref>

=== Serving outdated food to customers (''2025'') ===
On 8 September, numerous reports surfaced online of various food items such as meatloaf, bacon, green beans, and pinto beans tasting differently, with their biscuits described as being served "hard, rubbery and like a rock”.<ref>{{Cite web |last=Keller |first=Erin |date=9 September 2025 |title=Cracker Barrel once again in the crosshairs, this time for un-fresh food |url=https://www.independent.co.uk/bulletin/lifestyle/cracker-barrel-controversy-food-freshness-b2823311.html |url-status=live |access-date=18 May 2026 |website=Independent}}</ref><ref name=":1">{{Cite web |last=Fickenscher |first=Lisa |date=8 September 2025 |title=Before logo fiasco, Cracker Barrel had quietly started serving day-old biscuits, microwaved meatloaf: employees |url=https://nypost.com/2025/09/08/business/cracker-barrel-cost-cutters-ordered-chain-to-serve-day-old-biscuits-meatloaf-before-logo-fiasco-employees/ |url-status=live |access-date=18 May 2026 |website=New York Post}}</ref> Numerous employees across all operating locations claim they were ordered to precook and freeze items a day in advance before cooking them in boxes in order to save costs.<ref name=":1" /><ref>{{Cite web |date=8 September 2025 |title=Cost-cutting efforts at Cracker Barrel led the chain to offer day-old biscuits and meatloaf. |url=https://totalnews.com/cost-cutting-efforts-at-cracker-barrel-led-the-chain-to-offer-day-old-biscuits-and-meatloaf/ |url-status=live |access-date=18 May 2026 |website=Total News}}</ref><ref>{{Cite web |last=Saletta |first=Emma |date=11 September 2025 |title=Cracker Barrel 'served patrons day-old biscuits and microwaved meatloaf' amid ill-fated rebrand |url=https://www.newsbreak.com/daily-mail-560402/4227792285231-cracker-barrel-served-patrons-day-old-biscuits-and-microwaved-meatloaf-amid-ill-fated-rebrand |url-status=live |access-date=18 May 2026 |website=Newsbreak}}</ref>

==See also==

*[[Red Robin]]
*[[Panera Bread]]
*[[Jason's Deli]]

==References==
{{Reflist}}
[[Category:Cracker Barrel]]