Discontinuation of Ikawa Home Roasters - Revision history

94.242.50.7: attempt to fix for the extension, this should now (in theory) show up for Ikawa Coffee's website

2026-04-06T11:15:49Z

attempt to fix for the extension, this should now (in theory) show up for Ikawa Coffee's website

← Older revision		Revision as of 11:15, 6 April 2026
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	{{IncidentCargo		{{IncidentCargo
	\|Company=Ikawa		\|Company=Ikawa Coffee
	\|StartDate=2017		\|StartDate=2017
	\|EndDate=2026		\|EndDate=2026

SinexTitan: Discontinuation bricking

2026-03-26T04:55:41Z

Discontinuation bricking

← Older revision		Revision as of 04:55, 26 March 2026
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	[[Category:Service cancellation]]		[[Category:Service cancellation]]
	[[Category:Ikawa Coffee]]		[[Category:Ikawa Coffee]]
			[[Category:Discontinuation bricking]]

SinexTitan: A

2026-03-26T04:50:59Z

← Older revision		Revision as of 04:50, 26 March 2026
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	\|Description=Transfer to service that isn't compatible with older devices and lack of replacement parts.		\|Description=Transfer to service that isn't compatible with older devices and lack of replacement parts.
	}}		}}
	~~[[File:Ikawa Home + App.webp\|thumb\|Ikawa Home Sample Roaster]]~~

			[[Ikawa Coffee]] Home Roasters, including models like the Home Roaster 100, require the use of their mobile app to set roast profiles, fine tune setting, share recipes, and operate the device via Bluetooth. In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web \|last=Home \|first=Ikawa \|date=2025-05-25 \|title=Help! I wanted to buy an IKAWA Home roasting system \|url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system \|website=Ikawahome}}</ref>
	[[Ikawa Coffee~~\|Ikawa~~]] Home Roasters, including models like the Home Roaster 100, require the use of their mobile app to set roast profiles, fine tune setting, share recipes, and operate the device via Bluetooth. In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web \|last=Home \|first=Ikawa \|date=2025-05-25 \|title=Help! I wanted to buy an IKAWA Home roasting system \|url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system \|website=Ikawahome}}</ref>

	Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web \|last=Auctor \|date=2025-05-21 \|title=IKAWA Home shutting down - Sept. 2025 \|url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>		Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web \|last=Auctor \|date=2025-05-21 \|title=IKAWA Home shutting down - Sept. 2025 \|url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>

Keith at 18:53, 25 March 2026

2026-03-25T18:53:50Z

← Older revision		Revision as of 18:53, 25 March 2026
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	Warm regards,		Warm regards,

	'''Andrew Stordy''', Founder of IKAWA '''Alexandra Allard''', CEO of IKAWA And the IKAWA Team " <ref>{{Cite web \|last=Dr \|first=Gary \|date=2023-03-12 \|title=The IKAWA Home is being discontinued. \|url=https://www.home-barista.com/blog/ikawa-home-roasting-system-review-t86206.html \|url-status=live \|website=Home-Barista.com}}</ref>		'''Andrew Stordy''', Founder of IKAWA '''Alexandra Allard''', CEO of IKAWA And the IKAWA Team <ref>{{Cite web \|last=Dr \|first=Gary \|date=2023-03-12 \|title=The IKAWA Home is being discontinued. \|url=https://www.home-barista.com/blog/ikawa-home-roasting-system-review-t86206.html \|url-status=live \|website=Home-Barista.com}}</ref>
	</blockquote>		</blockquote>
	==Consumer response==		==Consumer response==

Keith at 18:53, 25 March 2026

2026-03-25T18:53:05Z

← Older revision		Revision as of 18:53, 25 March 2026
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	IKAWA was founded with a vision: to connect coffee growers to coffee drinkers through the experience of home roasting. Today, we remain committed to that vision across both IKAWA Pro and IKAWA Home — unified under one IKAWA brand.		IKAWA was founded with a vision: to connect coffee growers to coffee drinkers through the experience of home roasting. Today, we remain committed to that vision across both IKAWA Pro and IKAWA Home — unified under one IKAWA brand.

	~~'''~~What this means for you:~~'''~~		===What this means for you:===

	'''Customer Support''' We will continue to provide customer support and service for IKAWA Home products through '''January 1, 2027'''.		'''Customer Support''' We will continue to provide customer support and service for IKAWA Home products through '''January 1, 2027'''.

Keith: formattign fix for company response

2026-03-25T18:52:45Z

formattign fix for company response

← Older revision		Revision as of 18:52, 25 March 2026
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	===Ikawa's response:===		===Ikawa's response:===
	"After careful consideration, we have made the decision to discontinue our '''IKAWA Home''' range of products. The '''IKAWA Home''' website will officially close on '''September 30, 2025'''.		<blockquote>
			After careful consideration, we have made the decision to discontinue our '''IKAWA Home''' range of products. The '''IKAWA Home''' website will officially close on '''September 30, 2025'''.

	As part of this transition, we're excited to share that we are merging our IKAWA Home website with IKAWA Pro's social platforms and app under one unified '''IKAWA''' brand — creating a single, streamlined experience for all our customers. This change allows us to better support our growing community and focus on delivering the next generation of innovative roasting solutions.		As part of this transition, we're excited to share that we are merging our IKAWA Home website with IKAWA Pro's social platforms and app under one unified '''IKAWA''' brand — creating a single, streamlined experience for all our customers. This change allows us to better support our growing community and focus on delivering the next generation of innovative roasting solutions.
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	IKAWA was founded with a vision: to connect coffee growers to coffee drinkers through the experience of home roasting. Today, we remain committed to that vision across both IKAWA Pro and IKAWA Home — unified under one IKAWA brand.		IKAWA was founded with a vision: to connect coffee growers to coffee drinkers through the experience of home roasting. Today, we remain committed to that vision across both IKAWA Pro and IKAWA Home — unified under one IKAWA brand.

	~~====~~What this means for you:~~====~~		'''What this means for you:'''
	'''Customer Support''' We will continue to provide customer support and service for IKAWA Home products through '''January 1, 2027'''.		'''Customer Support''' We will continue to provide customer support and service for IKAWA Home products through '''January 1, 2027'''.

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	'''Andrew Stordy''', Founder of IKAWA '''Alexandra Allard''', CEO of IKAWA And the IKAWA Team " <ref>{{Cite web \|last=Dr \|first=Gary \|date=2023-03-12 \|title=The IKAWA Home is being discontinued. \|url=https://www.home-barista.com/blog/ikawa-home-roasting-system-review-t86206.html \|url-status=live \|website=Home-Barista.com}}</ref>		'''Andrew Stordy''', Founder of IKAWA '''Alexandra Allard''', CEO of IKAWA And the IKAWA Team " <ref>{{Cite web \|last=Dr \|first=Gary \|date=2023-03-12 \|title=The IKAWA Home is being discontinued. \|url=https://www.home-barista.com/blog/ikawa-home-roasting-system-review-t86206.html \|url-status=live \|website=Home-Barista.com}}</ref>
			</blockquote>
	==Consumer response==		==Consumer response==

Keith: sentence casing

2026-03-25T18:38:34Z

sentence casing

← Older revision		Revision as of 18:38, 25 March 2026
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	Ikawa Home produces precision coffee roasters (ranging from 100g to 1kg) designed for home users. These devices require the use of the official app via Bluetooth to create and edit roast profiles, monitor roasting, share recipes, and operate the machine. Without the app the core functionality of the device isn't accessible.		Ikawa Home produces precision coffee roasters (ranging from 100g to 1kg) designed for home users. These devices require the use of the official app via Bluetooth to create and edit roast profiles, monitor roasting, share recipes, and operate the machine. Without the app the core functionality of the device isn't accessible.

	==Discontinuation ~~Of Service~~==		==Discontinuation of service==
	In May 2025, Ikawa emailed existing users that it was discontinuing the entire Ikawa Home range. Announcing the Home website would transfer, final orders were accepted until July 2025, no further app updates would be released after 30 September 2025 and the app would stop working on 31 December 2026. Support and out of warranty repairs end 01 Jan 2027.		In May 2025, Ikawa emailed existing users that it was discontinuing the entire Ikawa Home range. Announcing the Home website would transfer, final orders were accepted until July 2025, no further app updates would be released after 30 September 2025 and the app would stop working on 31 December 2026. Support and out of warranty repairs end 01 Jan 2027.

SinexTitan: SinexTitan moved page Ikawa Home Roaster to Discontinuation of Ikawa Home Roasters: Ready to receive contributions in another namespace

2026-03-25T18:02:39Z

SinexTitan moved page Ikawa Home Roaster to Discontinuation of Ikawa Home Roasters: Ready to receive contributions in another namespace

← Older revision	Revision as of 18:02, 25 March 2026
(No difference)

SinexTitan: dmy

2026-03-25T18:01:10Z

dmy

← Older revision		Revision as of 18:01, 25 March 2026
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	Ikawa Home Roasters, including models like the Home Roaster 100, require the use of their mobile app to set roast profiles, fine tune setting, share recipes, and operate the device via Bluetooth. In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on December ~~31,~~ 2026, which would render the roaster unusable.<ref>{{Cite web \|last=Home \|first=Ikawa \|date=2025-05-25 \|title=Help! I wanted to buy an IKAWA Home roasting system \|url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system \|website=Ikawahome}}</ref>		[[Ikawa Coffee\|Ikawa]] Home Roasters, including models like the Home Roaster 100, require the use of their mobile app to set roast profiles, fine tune setting, share recipes, and operate the device via Bluetooth. In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web \|last=Home \|first=Ikawa \|date=2025-05-25 \|title=Help! I wanted to buy an IKAWA Home roasting system \|url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system \|website=Ikawahome}}</ref>

	Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on May ~~21,~~ 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web \|last=Auctor \|date=2025-05-21 \|title=IKAWA Home shutting down - Sept. 2025 \|url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>		Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web \|last=Auctor \|date=2025-05-21 \|title=IKAWA Home shutting down - Sept. 2025 \|url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>

	==Background==		==Background==
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	==Discontinuation Of Service==		==Discontinuation Of Service==
	In May 2025, Ikawa emailed existing users that it was discontinuing the entire Ikawa Home range. Announcing the Home website would transfer, final orders were accepted until July 2025, no further app updates would be released after September ~~30th,~~ 2025 and the app would stop working on December ~~31st,~~ 2026. Support and out of warranty ~~re pairs~~ end Jan ~~1st~~ 2027.		In May 2025, Ikawa emailed existing users that it was discontinuing the entire Ikawa Home range. Announcing the Home website would transfer, final orders were accepted until July 2025, no further app updates would be released after 30 September 2025 and the app would stop working on 31 December 2026. Support and out of warranty repairs end 01 Jan 2027.

	Customers who bought the device during the final sales period received no warning on the product page about the obsolescence even when the company and current users where aware. The hardware was actively sold as a long term roasting device.		Customers who bought the device during the final sales period received no warning on the product page about the obsolescence even when the company and current users where aware. The hardware was actively sold as a long term roasting device.

	===Ikawa's response:===		===Ikawa's response:===
	" After careful consideration, we have made the decision to discontinue our '''IKAWA Home''' range of products. The '''IKAWA Home''' website will officially close on '''September 30, 2025'''.		"After careful consideration, we have made the decision to discontinue our '''IKAWA Home''' range of products. The '''IKAWA Home''' website will officially close on '''September 30, 2025'''.

	As part of this transition, we're excited to share that we are merging our IKAWA Home website with IKAWA Pro's social platforms and app under one unified '''IKAWA''' brand — creating a single, streamlined experience for all our customers. This change allows us to better support our growing community and focus on delivering the next generation of innovative roasting solutions.		As part of this transition, we're excited to share that we are merging our IKAWA Home website with IKAWA Pro's social platforms and app under one unified '''IKAWA''' brand — creating a single, streamlined experience for all our customers. This change allows us to better support our growing community and focus on delivering the next generation of innovative roasting solutions.

ServantsOfTheOilDragon at 17:21, 25 March 2026

2026-03-25T17:21:44Z

← Older revision		Revision as of 17:21, 25 March 2026
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	[[Category:Right to repair]]		[[Category:Right to repair]]
	[[Category:Service cancellation]]		[[Category:Service cancellation]]
			[[Category:Ikawa Coffee]]