Fitbit - Revision history

SinexTitan: boo

2026-04-07T09:44:53Z

boo

← Older revision		Revision as of 09:44, 7 April 2026
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			{{Cleanup}}
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	\| Founded = 2007-03-26		\| Founded = 2007-03-26
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	'''~~[[wikipedia:Fitbit~~\|Fitbit]]''', now a subsidiary of [[Google]], is a company that produces fitness tracking devices, some of which also function as smartwatches. They acquired [[Pebble]] in 2016, and produced the Ionic, Versa series and Sense series with Pebble-like SDKs, OSes and features, but skipped out on a lot of the openness and consumer freedom that Pebble users enjoyed. Most of the anti-consumer practices came following Google's purchase of the company in 2021.		'''{{wplink\|Fitbit}}''', now a subsidiary of [[Google]], is a company that produces fitness tracking devices, some of which also function as smartwatches. They acquired [[Pebble]] in 2016, and produced the Ionic, Versa series and Sense series with Pebble-like SDKs, OSes and features, but skipped out on a lot of the openness and consumer freedom that Pebble users enjoyed. Most of the anti-consumer practices came following Google's purchase of the company in 2021.

	==Fitbit Charge 3 / 4 Faulty Strap Connectors (2018, 2020)==		==Consumer-impact summary==
			{{Ph-C-CIS}}

			==Incidents==
			This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

			===Fitbit Charge 3 / 4 Faulty Strap Connectors (2018, 2020)===
	Unlike the Charge devices that came before and after them, the Charge 3 and 4 have plastic strap connectors that snap off from the device with regular use, this often happened in under a year. Fitbit was willing to provide replacement devices in many cases, but never admitted to this fault publicly.		Unlike the Charge devices that came before and after them, the Charge 3 and 4 have plastic strap connectors that snap off from the device with regular use, this often happened in under a year. Fitbit was willing to provide replacement devices in many cases, but never admitted to this fault publicly.

	==Music limitations (2020 - 2023)==		===Music limitations (2020 - 2023)===
	Fitbit supported syncing music from your PC to your smartwatch to play offline. Supported devices for this were:		Fitbit supported syncing music from your PC to your smartwatch to play offline. Supported devices for this were:

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	In 2023, Google terminated Fitbit's partnership with Deezer and Pandora and disabled those apps on the relevant devices.		In 2023, Google terminated Fitbit's partnership with Deezer and Pandora and disabled those apps on the relevant devices.

	==Oauth update renders old devices unusable (2021)==		===Oauth update renders old devices unusable (2021)===
	Legacy fitbit devices (Surge and prior) used oauth1.0 to connect to Fitbit's servers. The firmware embedded onto these devices gate core functionality like setting the time, setting the clock face, logging heartrate data, setting alarms, etc. behind this authentication process. The company leaves no way to use the devices without authenticating and uploading data to their servers and having that data fed back to your client which is no longer possible on these watches due to them updating endpoints to oauth2.0, making the Fitbit Surge the "Super Watch" that could only correctly tell the time for less than a decade.		Legacy fitbit devices (Surge and prior) used oauth1.0 to connect to Fitbit's servers. The firmware embedded onto these devices gate core functionality like setting the time, setting the clock face, logging heartrate data, setting alarms, etc. behind this authentication process. The company leaves no way to use the devices without authenticating and uploading data to their servers and having that data fed back to your client which is no longer possible on these watches due to them updating endpoints to oauth2.0, making the Fitbit Surge the "Super Watch" that could only correctly tell the time for less than a decade.

	==Fitbit Ionic recall program (2022)==		===Fitbit Ionic recall program (2022)===
	The Fitbit Ionic was the first device to debut Fitbit's new Pebble-like SDK called "Fitbit SDK 1.0" and it released in 2017. Fitbit reportedly ignored issues of the device burning on people's wrists for 5 years until their voluntary recall program in 2022. If a user enrolled in this recall, they would be offered varying refund options, and their device, regardless of functionality, would be remotely bricked by Google. If a user did not enroll into the recall, their device would remain as-is, but without any new security patches for it's Fitbit OS.		The Fitbit Ionic was the first device to debut Fitbit's new Pebble-like SDK called "Fitbit SDK 1.0" and it released in 2017. Fitbit reportedly ignored issues of the device burning on people's wrists for 5 years until their voluntary recall program in 2022. If a user enrolled in this recall, they would be offered varying refund options, and their device, regardless of functionality, would be remotely bricked by Google. If a user did not enroll into the recall, their device would remain as-is, but without any new security patches for it's Fitbit OS.

	==Fitbit Versa 4 / Sense 2 issues (2022)==		===Fitbit Versa 4 / Sense 2 issues (2022)===
	The Fitbit Versa 4 and Sense 2 were successors to Fitbit's previous smartwatches, but missed out on a lot of the features that made them "smart" despite using the same SoC as it's predecessors, likely in attempt to make them less competitive to the Pixel Watch.		The Fitbit Versa 4 and Sense 2 were successors to Fitbit's previous smartwatches, but missed out on a lot of the features that made them "smart" despite using the same SoC as it's predecessors, likely in attempt to make them less competitive to the Pixel Watch.

	===Lack of communication with developers===		====Lack of communication with developers====
	Every Fitbit smartwatch since the Ionic was released alongside SDK information for developers until these two. Google refused to give clarification on development tools for months, while silently marking selected popular clockfaces as installable on these new devices. Developers found [https://github.com/cmengler/fitbit-spotify-hr-versa4 workarounds], and eventually Google silently released Fitbit SDK 7.0 in beta which was capable of building for these devices, albeit without documentation. If you attempt to submit an app compatible with these devices to the Fitbit Gallery, it will be rejected, however clockfaces are allowed. You can still sideload apps with this SDK if you know what you're doing. As of August 2025, the relevant SDK is still:		Every Fitbit smartwatch since the Ionic was released alongside SDK information for developers until these two. Google refused to give clarification on development tools for months, while silently marking selected popular clockfaces as installable on these new devices. Developers found [https://github.com/cmengler/fitbit-spotify-hr-versa4 workarounds], and eventually Google silently released Fitbit SDK 7.0 in beta which was capable of building for these devices, albeit without documentation. If you attempt to submit an app compatible with these devices to the Fitbit Gallery, it will be rejected, however clockfaces are allowed. You can still sideload apps with this SDK if you know what you're doing. As of August 2025, the relevant SDK is still:

	*In a "beta" state		*In a "beta" state
	*Only works with a deprecated version of ~~[[wikipedia:Node.js~~\|Node.js]]		*Only works with a deprecated version of {{wplink\|Node.js}}
	*Has no documentation		*Has no documentation

	===Missing features===		====Missing features====
	Many features were removed from these devices, including but not limited to:		Many features were removed from these devices, including but not limited to:

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	Users also reported the software on these devices to be buggy and incomplete.		Users also reported the software on these devices to be buggy and incomplete.

	==Fitbit Studio Shutdown (2023)==		===Fitbit Studio Shutdown (2023)===
	In 2023, Google shut down Fitbit Studio, an online development tool for Fitbit applications and clockfaces. Many developers did not hear about this until it was too late and lost their source code, Google briefly re-opened the site to give developers a last chance to download their code, but many still did not meet the deadline. Following this shutdown, developers were required to run a deprecated version of Node.js on their system to continue building software.		In 2023, Google shut down Fitbit Studio, an online development tool for Fitbit applications and clockfaces. Many developers did not hear about this until it was too late and lost their source code, Google briefly re-opened the site to give developers a last chance to download their code, but many still did not meet the deadline. Following this shutdown, developers were required to run a deprecated version of Node.js on their system to continue building software.

	==Fitbit Gallery Shutdown in EEU (2024)==		===Fitbit Gallery Shutdown in EEU (2024)===
	Following failure to comply with local laws, Google delisted all third party software for Fitbit smartwatch users within the EEU.		Following failure to comply with local laws, Google delisted all third party software for Fitbit smartwatch users within the EEU.

	==Fitbit Dashboard Shutdown (2024)==		===Fitbit Dashboard Shutdown (2024)===
	In 2024, Google announced that they would no longer be offering the ability for people who bought Fitbit products to access their servers from their computers (Fitbit Dashboard desktop client and Web client). All services provided can now only be accessed from a mobile app.		In 2024, Google announced that they would no longer be offering the ability for people who bought Fitbit products to access their servers from their computers (Fitbit Dashboard desktop client and Web client). All services provided can now only be accessed from a mobile app.

	==Fitbit Sense and Versa 3 Battery Performance Program (2025)==		===Fitbit Sense and Versa 3 Battery Performance Program (2025)===
	~~(See full article: [[~~Fitbit Sense and Versa 3 Battery Performance Program~~]])~~		{{Main\|Fitbit Sense and Versa 3 Battery Performance Program}}

	Google released a program select Fitbit Versa 3 and Sense devices where they would be forcibly updated to a version of Fitbit OS 5 with limited battery performance. Affected users were offered $50 from Google.		Google released a program select Fitbit Versa 3 and Sense devices where they would be forcibly updated to a version of Fitbit OS 5 with limited battery performance. Affected users were offered $50 from Google.

	==Google Assistant Shutdown (2025)==		===Google Assistant Shutdown (2025)===
	Following Google's focus on Gemini, Google quietly deprecated Google Assistant for devices they considered "legacy". This included Fitbit Versa 3 and Sense devices that were still being newly sold just over 2 years ago, which were now only capable of using Amazon Alexa. Around this time, Google launched a marketing campaign showing their new Gemini assistant on Pixel Watch devices.		Following Google's focus on Gemini, Google quietly deprecated Google Assistant for devices they considered "legacy". This included Fitbit Versa 3 and Sense devices that were still being newly sold just over 2 years ago, which were now only capable of using Amazon Alexa. Around this time, Google launched a marketing campaign showing their new Gemini assistant on Pixel Watch devices.

			==Products==
			{{Ph-C-P}}

			==See also==
			{{Ph-C-SA}}

	==References==		==References==
	{{Reflist}}		{{Reflist}}
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

Keith: changed stub to incomplete - this page is direly in need of citations

2026-04-07T09:17:23Z

changed stub to incomplete - this page is direly in need of citations

← Older revision		Revision as of 09:17, 7 April 2026
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	{{~~Stub~~}}		{{Incomplete}}
	{{CompanyCargo		{{CompanyCargo
	\| Founded = 2007-03-26		\| Founded = 2007-03-26
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	Unlike the Charge devices that came before and after them, the Charge 3 and 4 have plastic strap connectors that snap off from the device with regular use, this often happened in under a year. Fitbit was willing to provide replacement devices in many cases, but never admitted to this fault publicly.		Unlike the Charge devices that came before and after them, the Charge 3 and 4 have plastic strap connectors that snap off from the device with regular use, this often happened in under a year. Fitbit was willing to provide replacement devices in many cases, but never admitted to this fault publicly.

	==Music ~~Limitations~~ (2020 - 2023)==		==Music limitations (2020 - 2023)==
	Fitbit supported syncing music from your PC to your smartwatch to play offline. Supported devices for this were:		Fitbit supported syncing music from your PC to your smartwatch to play offline. Supported devices for this were:

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	Legacy fitbit devices (Surge and prior) used oauth1.0 to connect to Fitbit's servers. The firmware embedded onto these devices gate core functionality like setting the time, setting the clock face, logging heartrate data, setting alarms, etc. behind this authentication process. The company leaves no way to use the devices without authenticating and uploading data to their servers and having that data fed back to your client which is no longer possible on these watches due to them updating endpoints to oauth2.0, making the Fitbit Surge the "Super Watch" that could only correctly tell the time for less than a decade.		Legacy fitbit devices (Surge and prior) used oauth1.0 to connect to Fitbit's servers. The firmware embedded onto these devices gate core functionality like setting the time, setting the clock face, logging heartrate data, setting alarms, etc. behind this authentication process. The company leaves no way to use the devices without authenticating and uploading data to their servers and having that data fed back to your client which is no longer possible on these watches due to them updating endpoints to oauth2.0, making the Fitbit Surge the "Super Watch" that could only correctly tell the time for less than a decade.

	==Fitbit Ionic ~~Recall Program~~ (2022)==		==Fitbit Ionic recall program (2022)==
	The Fitbit Ionic was the first device to debut Fitbit's new Pebble-like SDK called "Fitbit SDK 1.0" and it released in 2017. Fitbit reportedly ignored issues of the device burning on people's wrists for 5 years until their voluntary recall program in 2022. If a user enrolled in this recall, they would be offered varying refund options, and their device, regardless of functionality, would be remotely bricked by Google. If a user did not enroll into the recall, their device would remain as-is, but without any new security patches for it's Fitbit OS.		The Fitbit Ionic was the first device to debut Fitbit's new Pebble-like SDK called "Fitbit SDK 1.0" and it released in 2017. Fitbit reportedly ignored issues of the device burning on people's wrists for 5 years until their voluntary recall program in 2022. If a user enrolled in this recall, they would be offered varying refund options, and their device, regardless of functionality, would be remotely bricked by Google. If a user did not enroll into the recall, their device would remain as-is, but without any new security patches for it's Fitbit OS.

Weegeeweeg: this company is total scum

2026-04-07T01:48:50Z

this company is total scum

← Older revision		Revision as of 01:48, 7 April 2026
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	In 2023, Google terminated Fitbit's partnership with Deezer and Pandora and disabled those apps on the relevant devices.		In 2023, Google terminated Fitbit's partnership with Deezer and Pandora and disabled those apps on the relevant devices.

			==Oauth update renders old devices unusable (2021)==
			Legacy fitbit devices (Surge and prior) used oauth1.0 to connect to Fitbit's servers. The firmware embedded onto these devices gate core functionality like setting the time, setting the clock face, logging heartrate data, setting alarms, etc. behind this authentication process. The company leaves no way to use the devices without authenticating and uploading data to their servers and having that data fed back to your client which is no longer possible on these watches due to them updating endpoints to oauth2.0, making the Fitbit Surge the "Super Watch" that could only correctly tell the time for less than a decade.

	==Fitbit Ionic Recall Program (2022)==		==Fitbit Ionic Recall Program (2022)==
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	==Fitbit Gallery Shutdown in EEU (2024)==		==Fitbit Gallery Shutdown in EEU (2024)==
	Following failure to comply with local laws, Google delisted all third party software for Fitbit smartwatch users within the EEU.		Following failure to comply with local laws, Google delisted all third party software for Fitbit smartwatch users within the EEU.

			==Fitbit Dashboard Shutdown (2024)==
			In 2024, Google announced that they would no longer be offering the ability for people who bought Fitbit products to access their servers from their computers (Fitbit Dashboard desktop client and Web client). All services provided can now only be accessed from a mobile app.

	==Fitbit Sense and Versa 3 Battery Performance Program (2025)==		==Fitbit Sense and Versa 3 Battery Performance Program (2025)==

Rudxain: link Node.js

2026-02-23T19:51:21Z

link Node.js

← Older revision		Revision as of 19:51, 23 February 2026
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	*In a "beta" state		*In a "beta" state
	*Only works with a deprecated version of Node.js		*Only works with a deprecated version of [[wikipedia:Node.js\|Node.js]]
	*Has no documentation		*Has no documentation

SinexTitan: logo changed to SVG

2026-01-15T17:37:01Z

logo changed to SVG

← Older revision		Revision as of 17:37, 15 January 2026
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	\| Founded = 2007-03-26		\| Founded = 2007-03-26
	\| Industry = Activity trackers		\| Industry = Activity trackers
	\| Logo = Google Fitbit ~~Logo~~.~~png~~		\| Logo = Google Fitbit logo.svg
	\| ParentCompany = Google		\| ParentCompany = Google
	\| Type = Subsidiary		\| Type = Subsidiary

149.50.211.150: Added Description

2026-01-04T20:16:15Z

Added Description

← Older revision		Revision as of 20:16, 4 January 2026
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	\| Type = Subsidiary		\| Type = Subsidiary
	\| Website = http://store.google.com/category/watches_trackers		\| Website = http://store.google.com/category/watches_trackers
			\| Description = Subsidiary of Google that sells fitness tracking smartwatches. Devices have had faulty strap connectors, burned users, and had functionality removed.
	}}		}}

AnotherConsumerRightsPerson: /* References */ -cat with AutoWikiBrowser

2025-11-06T16:08:26Z

References: -cat with AutoWikiBrowser

← Older revision		Revision as of 16:08, 6 November 2025
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	{{Reflist}}		{{Reflist}}
	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]
	~~[[Category:Articles with verification concerns or other deficiencies]]~~

Mr Pollo: REALLY NEEDS REFERENCES

2025-09-02T01:02:56Z

REALLY NEEDS REFERENCES

← Older revision		Revision as of 01:02, 2 September 2025
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			{{Stub}}
	{{CompanyCargo		{{CompanyCargo
	\| Founded = 2007-03-26		\| Founded = 2007-03-26
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	}}		}}

	Fitbit, now a subsidiary of [[Google]], is a company that produces fitness tracking devices, some of which also function as smartwatches. They acquired [[Pebble]] in 2016, and produced the Ionic, Versa series and Sense series with Pebble-like SDKs, OSes and features, but skipped out on a lot of the openness and consumer freedom that Pebble users enjoyed. Most of the anti-consumer practices came following Google's purchase of the company in 2021.		'''[[wikipedia:Fitbit\|Fitbit]]''', now a subsidiary of [[Google]], is a company that produces fitness tracking devices, some of which also function as smartwatches. They acquired [[Pebble]] in 2016, and produced the Ionic, Versa series and Sense series with Pebble-like SDKs, OSes and features, but skipped out on a lot of the openness and consumer freedom that Pebble users enjoyed. Most of the anti-consumer practices came following Google's purchase of the company in 2021.

	==Fitbit Charge 3 / 4 Faulty Strap Connectors (2018, 2020)==		==Fitbit Charge 3 / 4 Faulty Strap Connectors (2018, 2020)==
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	==Google Assistant Shutdown (2025)==		==Google Assistant Shutdown (2025)==
	Following Google's focus on Gemini, Google quietly deprecated Google Assistant for devices they considered "legacy". This included Fitbit Versa 3 and Sense devices that were still being newly sold just over 2 years ago, which were now only capable of using Amazon Alexa. Around this time, Google launched a marketing campaign showing their new Gemini assistant on Pixel Watch devices.		Following Google's focus on Gemini, Google quietly deprecated Google Assistant for devices they considered "legacy". This included Fitbit Versa 3 and Sense devices that were still being newly sold just over 2 years ago, which were now only capable of using Amazon Alexa. Around this time, Google launched a marketing campaign showing their new Gemini assistant on Pixel Watch devices.
	[[Category:~~Google~~]]
			==References==
			{{Reflist}}
			[[Category:{{PAGENAME}}]]
			[[Category:Articles with verification concerns or other deficiencies]]

2A02:C7C:F297:600:D64F:1A0C:2218:7407: /* Missing features */

2025-09-01T15:19:14Z

Missing features

← Older revision		Revision as of 15:19, 1 September 2025
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	===Missing features===		===Missing features===
	Many features were removed from ~~this device~~, including but not limited to:		Many features were removed from these devices, including but not limited to:

	*The ability to switch between clockfaces on device		*The ability to switch between clockfaces on device
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	*Bluetooth headphone pairing		*Bluetooth headphone pairing

	Users also reported the software on ~~this device~~ to be buggy and incomplete.		Users also reported the software on these devices to be buggy and incomplete.

	==Fitbit Studio Shutdown (2023)==		==Fitbit Studio Shutdown (2023)==

2A02:C7C:F297:600:D64F:1A0C:2218:7407: /* Music Limitations (2020 - 2023) */

2025-09-01T15:16:51Z

Music Limitations (2020 - 2023)

← Older revision		Revision as of 15:16, 1 September 2025
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	Unlike the Charge devices that came before and after them, the Charge 3 and 4 have plastic strap connectors that snap off from the device with regular use, this often happened in under a year. Fitbit was willing to provide replacement devices in many cases, but never admitted to this fault publicly.		Unlike the Charge devices that came before and after them, the Charge 3 and 4 have plastic strap connectors that snap off from the device with regular use, this often happened in under a year. Fitbit was willing to provide replacement devices in many cases, but never admitted to this fault publicly.

	==Music Limitations (2020 - ~~2022~~)==		==Music Limitations (2020 - 2023)==
	Fitbit supported syncing music from your PC to your smartwatch to play offline. Supported devices for this were:		Fitbit supported syncing music from your PC to your smartwatch to play offline. Supported devices for this were: