GoPro - Revision history

Nicholas Flamy: Clarify that GoPro is currently a good option compared with competitors.

2026-05-03T19:57:42Z

Clarify that GoPro is currently a good option compared with competitors.

← Older revision		Revision as of 19:57, 3 May 2026
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	Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web \|title=Product Updates \|url=https://gopro.com/en/us/update \|url-status=live \|access-date=2025-11-24 \|website=GoPro \|archive-url=http://web.archive.org/web/20251226012039/https://gopro.com/en/us/update \|archive-date=26 Dec 2025}}</ref>.		Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web \|title=Product Updates \|url=https://gopro.com/en/us/update \|url-status=live \|access-date=2025-11-24 \|website=GoPro \|archive-url=http://web.archive.org/web/20251226012039/https://gopro.com/en/us/update \|archive-date=26 Dec 2025}}</ref>.

			Overall, the experience with GoPro cameras such as the GoPro Hero 10 is relatively good compared to competitors such as [[DJI]]. Unlike DJI, you do not need an app to set up or use the camera and you do not need an account to make full use of the camera. You can even make use of the app without an account.

	==Incidents==		==Incidents==

: Clarify that Login is no longer mandatory: /* (Formerly) Mandatory Login (Oct 2016) */

2026-05-03T19:32:33Z

Clarify that Login is no longer mandatory: (Formerly) Mandatory Login (Oct 2016)

← Older revision		Revision as of 19:32, 3 May 2026
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Mandatory Login (Oct 2016)===		===(Formerly) Mandatory Login (Oct 2016)===
	In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.		In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.

	After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit \|archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|archive-date=10 Jun 2023}}</ref>.		After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit \|archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|archive-date=10 Jun 2023}}</ref>.

			Sometime since, they have allowed using the app to the fullest extent (excluding cloud features for obvious reasons) with a prompt every time you open the app to login/signup or "Continue as Guest."

	===False advertising (September 2023)===		===False advertising (September 2023)===

Sojourna at 04:33, 22 March 2026

2026-03-22T04:33:38Z

← Older revision		Revision as of 04:33, 22 March 2026
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	\|Founded=2002		\|Founded=2002
	\|Industry=Cameras, Electronics		\|Industry=Cameras, Electronics
	\|Logo=GoPro logo~~.svg~~.png		\|Logo=GoPro logo.png
	\|ParentCompany=		\|ParentCompany=
	\|Type=Public		\|Type=Public
	\|Website=https://www.gopro.com/		\|Website=https://www.gopro.com/
	}}		}}
	'''{{~~wplink~~\|GoPro\|GoPro, Inc.}}''' is an American technology company specializing in action cameras and related accessories. It was founded in 2002 by Nick Woodman<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>
			'''{{Wplink\|GoPro\|GoPro, Inc.}}''' is an American technology company specializing in action cameras and related accessories. It was founded in 2002 by Nick Woodman<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>

	==Consumer impact summary==		==Consumer impact summary==

2001:8A0:CFA0:4F00:275D:F6C1:E06B:FF33: Added the date of the launch of the device as well imported the information from the main/seperate article about the gopro waterproofness

2026-03-13T19:55:38Z

Added the date of the launch of the device as well imported the information from the main/seperate article about the gopro waterproofness

← Older revision		Revision as of 19:55, 13 March 2026
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	After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit \|archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|archive-date=10 Jun 2023}}</ref>.		After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit \|archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|archive-date=10 Jun 2023}}</ref>.

	===False advertising (~~''date''~~)===		===False advertising (September 2023)===
	{{Main\|GoPro advertises waterproof cameras despite design flaw and lack of warranty}}		{{Main\|GoPro advertises waterproof cameras despite design flaw and lack of warranty}}
	~~Short summary~~ of the ~~incident~~ (~~could be the same as the summary preceding~~ the article).
			The product page of the '''GoPro HERO12 Black''' asserts that the camera is "Waterproof to 33ft (10m)" without a housing.<ref>https://gopro.com/en/us/shop/cameras/hero12-black/CHDHX-121-master.html ([http://web.archive.org/web/20251226011929/https://gopro.com/en/us/shop/cameras/hero12-black/CHDHX-121-master.html Archived])</ref> Despite said information the warranty by GoPro specifically says:<blockquote>''Because of possible user resealing errors, this product is not warranted against water housing leakage or any resulting damage.''<ref>https://community.gopro.com/s/article/Warranty-Information?language=en_US ([http://web.archive.org/web/20251201151110/https://community.gopro.com/s/article/Warranty-Information?language=en_US Archived])</ref></blockquote>

	===Must agree to Terms of Use before using camera===		===Must agree to Terms of Use before using camera===

Bananabot: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-23T05:10:50Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 05:10, 23 February 2026
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	GoPro advertises that its Hero series of cameras are waterproof, but their published warranty excludes water damage.		GoPro advertises that its Hero series of cameras are waterproof, but their published warranty excludes water damage.

	Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web \|title=Product Updates \|url=https://gopro.com/en/us/update \|url-status=live \|access-date=2025-11-24 \|website=GoPro}}</ref>.		Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web \|title=Product Updates \|url=https://gopro.com/en/us/update \|url-status=live \|access-date=2025-11-24 \|website=GoPro \|archive-url=http://web.archive.org/web/20251226012039/https://gopro.com/en/us/update \|archive-date=26 Dec 2025}}</ref>.

	==Incidents==		==Incidents==
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	In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.		In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.

	After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit}}</ref>.		After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit \|archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|archive-date=10 Jun 2023}}</ref>.

	===False advertising (''date'')===		===False advertising (''date'')===
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	===Must agree to Terms of Use before using camera===		===Must agree to Terms of Use before using camera===
	Upon turning on the device, the device will ask you to agree to their Terms of Use agreement<ref>{{Cite web \|date=2024-04-11 \|title=Terms of Use \|url=https://gopro.com/en/us/legal/terms \|url-status=live \|access-date=2025-11-24 \|website=GoPro}}</ref> and will refuse to function as a camera until you click agree.		Upon turning on the device, the device will ask you to agree to their Terms of Use agreement<ref>{{Cite web \|date=2024-04-11 \|title=Terms of Use \|url=https://gopro.com/en/us/legal/terms \|url-status=live \|access-date=2025-11-24 \|website=GoPro \|archive-url=http://web.archive.org/web/20251105142436/https://gopro.com/en/us/legal/terms \|archive-date=5 Nov 2025}}</ref> and will refuse to function as a camera until you click agree.

	====Binding Arbitration Agreement====		====Binding Arbitration Agreement====

Bythmusters: Added Cargo template in place of Infobox

2026-01-12T00:38:17Z

Added Cargo template in place of Infobox

← Older revision		Revision as of 00:38, 12 January 2026
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	{{StubNotice}}		{{StubNotice}}
			{{CompanyCargo
	{{~~InfoboxCompany~~		\|Description=American technology company known for small and durable cameras.
	\| ~~Name~~ = ~~GoPro~~		\|Founded=2002
	\| ~~Type~~ =~~Private~~		\|Industry=Cameras, Electronics
	\| Industry =~~Technology~~, ~~Consumer~~ Electronics~~, Videography~~		\|Logo=GoPro logo.svg.png
	\| ~~Official~~ Website =https://www.gopro.com/		\|ParentCompany=
	~~\|Founded=2002\|Logo=GoPro logo.svg.png~~}}		\|Type=Public
			\|Website=https://www.gopro.com/
			}}
	'''{{wplink\|GoPro\|GoPro, Inc.}}''' is an American technology company specializing in action cameras and related accessories. It was founded in 2002 by Nick Woodman<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>		'''{{wplink\|GoPro\|GoPro, Inc.}}''' is an American technology company specializing in action cameras and related accessories. It was founded in 2002 by Nick Woodman<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>

SinexTitan: /* Incidents */ bypassing the redirect

2026-01-07T10:39:13Z

Incidents: bypassing the redirect

← Older revision		Revision as of 10:39, 7 January 2026
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	===False advertising (''date'')===		===False advertising (''date'')===
	{{Main\|GoPro ~~falsly advertising camera as~~ waterproof}}		{{Main\|GoPro advertises waterproof cameras despite design flaw and lack of warranty}}
	Short summary of the incident (could be the same as the summary preceding the article).		Short summary of the incident (could be the same as the summary preceding the article).

SinexTitan: cleaning up

2026-01-07T10:36:59Z

cleaning up

← Older revision		Revision as of 10:36, 7 January 2026
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	\|Founded=2002\|Logo=GoPro logo.svg.png}}		\|Founded=2002\|Logo=GoPro logo.svg.png}}

	~~[[wikipedia:GoPro\|~~'''GoPro'''~~]], founded in 2002 by Nick Woodman,~~ is a technology company ~~which sells~~ cameras and related accessories.<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>		'''{{wplink\|GoPro\|GoPro, Inc.}}''' is an American technology company specializing in action cameras and related accessories. It was founded in 2002 by Nick Woodman<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>

	==Consumer impact summary==		==Consumer impact summary==
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	==Incidents==		==Incidents==
	~~{{Ph-C-Inc}}~~

	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	=== Mandatory Login (Oct 2016) ===		===Mandatory Login (Oct 2016)===
	In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.		In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.

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	==Products==		==Products==
			* GoPro Fusion
			* GoPro HERO
	* GoPro HERO 1		* GoPro HERO 1
	* GoPro HERO 2		* GoPro HERO 2
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	* GoPro HERO 4 Silver		* GoPro HERO 4 Silver
	* GoPro HERO 4 Black		* GoPro HERO 4 Black
	* GoPro Fusion
	* GoPro MAX
	* GoPro HERO 5 Session		* GoPro HERO 5 Session
	* GoPro HERO 5 Black		* GoPro HERO 5 Black
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	* GoPro HERO 12 Black		* GoPro HERO 12 Black
	* GoPro HERO 13 Black		* GoPro HERO 13 Black
	* GoPro ~~HERO~~		* GoPro MAX

	==See also==		==See also==
	*[[DJI ~~Osmo Action 5 Pro~~]]		*[[DJI]]
			*[[Insta360]]

	==References==		==References==
	{{Reflist}}		{{Reflist}}
	[[Category:GoPro]]		[[Category:GoPro]]

Gde: Added mandatory login incident

2026-01-06T23:10:25Z

Added mandatory login incident

← Older revision		Revision as of 23:10, 6 January 2026
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	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

			=== Mandatory Login (Oct 2016) ===
			In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web \|date=2016-10-02 \|title=Mandatory login after upgrade \|url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade \|access-date=2026-01-06 \|website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection.

			After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web \|date=2018-05-20 \|title=Is the forced login back on the GoPro app? \|url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ \|access-date=2026-01-06 \|website=Reddit}}</ref>.

	===False advertising (''date'')===		===False advertising (''date'')===
	{{Main\|GoPro falsly advertising camera as waterproof}}		{{Main\|GoPro falsly advertising camera as waterproof}}

Reform: A small adjustment to the summary has been made, and a source has been added.

2025-11-25T20:53:36Z

A small adjustment to the summary has been made, and a source has been added.

← Older revision		Revision as of 20:53, 25 November 2025
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	\|Founded=2002\|Logo=GoPro logo.svg.png}}		\|Founded=2002\|Logo=GoPro logo.svg.png}}

	[[wikipedia:GoPro\|'''GoPro''']] is a technology company which sells cameras and related accessories.		[[wikipedia:GoPro\|'''GoPro''']], founded in 2002 by Nick Woodman, is a technology company which sells cameras and related accessories.<ref>{{Cite web \|last=Mac \|first=Ryan \|date=4 March 2013 \|title=GoPro Evolution: From 35mm Film To America's Fastest-Growing Camera Company \|url=https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/ \|url-status=live \|archive-url=https://web.archive.org/web/20170720224637/https://www.forbes.com/sites/ryanmac/2013/03/04/gopro-evolution-from-35mm-film-to-americas-fastest-growing-camera-company/#57e793e64069 \|archive-date=20 Jul 2017 \|access-date=25 Nov 2025 \|website=Forbes}}</ref>

	==Consumer impact summary==		==Consumer impact summary==