Ngenic - Revision history

Mr Pollo at 00:01, 23 April 2026

2026-04-23T00:01:50Z

← Older revision		Revision as of 00:01, 23 April 2026
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	[[Category:Ngenic]]		[[Category:Ngenic]]
	~~[[Category:Smart home]]~~
	~~[[Category:IoT]]~~

Andrew V at 14:25, 6 April 2026

2026-04-06T14:25:29Z

← Older revision		Revision as of 14:25, 6 April 2026
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	\|Founded=2010		\|Founded=2010
	\|Industry=Energy technology,Smart home,IoT		\|Industry=Energy technology,Smart home,IoT
	~~\|ParentCompany=~~
	\|CompanyAlias=Ngenic AB,Ngenic Energi AB,NGENIC		\|CompanyAlias=Ngenic AB,Ngenic Energi AB,NGENIC
	\|Type=Private		\|Type=Private
	\|Website=https://ngenic.se/		\|Website=https://ngenic.se/
	\|Description=Smart thermostat maker that went bankrupt in 2025; new owners forced all customers onto subscriptions including "lifetime" purchasers		\|Description=Smart thermostat maker that went bankrupt in 2025; new owners forced all customers onto subscriptions including "lifetime" purchasers
	}}		\|Logo=Ngenic Logo.webp}}

	'''Ngenic''' is a Swedish energy technology company founded in 2010 and headquartered in Uppsala.<ref name="about">{{Cite web \|url=https://ngenic.se/en/about-ngenic/ \|title=About Ngenic \|publisher=Ngenic \|access-date=2026-03-26}}</ref> The company develops smart heating products, including the Ngenic Tune thermostat, which optimizes residential heating systems using cloud-based algorithms and real-time electricity spot pricing.<ref name="tune">{{Cite web \|url=https://ngenic.se/en/tune/ \|title=Ngenic Tune - smart thermostat \|publisher=Ngenic \|access-date=2026-03-26}}</ref>		'''Ngenic''' is a Swedish energy technology company founded in 2010 and headquartered in Uppsala.<ref name="about">{{Cite web \|url=https://ngenic.se/en/about-ngenic/ \|title=About Ngenic \|publisher=Ngenic \|access-date=2026-03-26}}</ref> The company develops smart heating products, including the Ngenic Tune thermostat, which optimizes residential heating systems using cloud-based algorithms and real-time electricity spot pricing.<ref name="tune">{{Cite web \|url=https://ngenic.se/en/tune/ \|title=Ngenic Tune - smart thermostat \|publisher=Ngenic \|access-date=2026-03-26}}</ref>

Andrew V at 14:22, 6 April 2026

2026-04-06T14:22:23Z

← Older revision		Revision as of 14:22, 6 April 2026
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	\|Founded=2010		\|Founded=2010
	\|Industry=Energy technology,Smart home,IoT		\|Industry=Energy technology,Smart home,IoT
	~~\|Logo=~~
	\|ParentCompany=		\|ParentCompany=
	\|CompanyAlias=Ngenic AB,Ngenic Energi AB,NGENIC		\|CompanyAlias=Ngenic AB,Ngenic Energi AB,NGENIC
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	\|Description=Smart thermostat maker that went bankrupt in 2025; new owners forced all customers onto subscriptions including "lifetime" purchasers		\|Description=Smart thermostat maker that went bankrupt in 2025; new owners forced all customers onto subscriptions including "lifetime" purchasers
	}}		}}

	'''Ngenic''' is a Swedish energy technology company founded in 2010 and headquartered in Uppsala.<ref name="about">{{Cite web \|url=https://ngenic.se/en/about-ngenic/ \|title=About Ngenic \|publisher=Ngenic \|access-date=2026-03-26}}</ref> The company develops smart heating products, including the Ngenic Tune thermostat, which optimizes residential heating systems using cloud-based algorithms and real-time electricity spot pricing.<ref name="tune">{{Cite web \|url=https://ngenic.se/en/tune/ \|title=Ngenic Tune - smart thermostat \|publisher=Ngenic \|access-date=2026-03-26}}</ref>		'''Ngenic''' is a Swedish energy technology company founded in 2010 and headquartered in Uppsala.<ref name="about">{{Cite web \|url=https://ngenic.se/en/about-ngenic/ \|title=About Ngenic \|publisher=Ngenic \|access-date=2026-03-26}}</ref> The company develops smart heating products, including the Ngenic Tune thermostat, which optimizes residential heating systems using cloud-based algorithms and real-time electricity spot pricing.<ref name="tune">{{Cite web \|url=https://ngenic.se/en/tune/ \|title=Ngenic Tune - smart thermostat \|publisher=Ngenic \|access-date=2026-03-26}}</ref>

	The original company, Ngenic AB (publ), was publicly traded on the Spotlight Stock Market. It went bankrupt on 28 April 2025 after failing to sustain a business model that provided ongoing cloud services funded by one-time hardware sales.<ref name="bankruptcy">{{Cite web \|url=https://ipo.se/tingsratten-i-uppsala-beslutar-om-att-forsatta-ngenic-ab-publ-i-konkurs/ \|title=Tingsrätten i Uppsala beslutar om att försätta Ngenic AB (publ) i konkurs \|publisher=IPO.se \|date=2025-04-28 \|language=sv \|access-date=2026-03-26}}</ref><ref name="energinyheter">{{Cite web \|url=https://www.energinyheter.se/20250428/33135/ngenic-ab-har-gatt-i-konkurs \|title=Ngenic AB har gått i konkurs \|publisher=ENERGInyheter.se \|date=2025-04-28 \|language=sv \|access-date=2026-03-26}}</ref> Its assets were acquired by the family-owned Aurorakoncernen, which operates through Ngenic Energi AB (org.nr 556369-7977).<ref name="acquisition">{{Cite web \|url=https://ngenic.se/ny-agare-av-ngenic/ \|title=Ny ägare av Ngenic \|publisher=Ngenic \|date=2025-05-14 \|language=sv \|access-date=2026-03-26 \|archive-url=http://web.archive.org/web/20260115115052/https://ngenic.se/ny-agare-av-ngenic/ \|archive-date=2026-01-15}}</ref><ref name="allabolag">{{Cite web \|url=https://www.allabolag.se/foretag/ngenic-energi-ab/uppsala/finansbolag-finansiella-tj%C3%A4nster/2K0HCU1I5YE9Q \|title=Ngenic Energi AB - Org.nr 556369-7977 \|publisher=Allabolag.se \|language=sv \|access-date=2026-03-26}}</ref>		The original company, Ngenic AB (publ), was publicly traded on the Spotlight Stock Market. It went bankrupt on 28 April 2025 after failing to sustain a business model that provided ongoing cloud services funded by one-time hardware sales.<ref name="bankruptcy">{{Cite web \|url=https://ipo.se/tingsratten-i-uppsala-beslutar-om-att-forsatta-ngenic-ab-publ-i-konkurs/ \|title=Tingsrätten i Uppsala beslutar om att försätta Ngenic AB (publ) i konkurs \|publisher=IPO.se \|date=2025-04-28 \|language=sv \|access-date=2026-03-26}}</ref><ref name="energinyheter">{{Cite web \|url=https://www.energinyheter.se/20250428/33135/ngenic-ab-har-gatt-i-konkurs \|title=Ngenic AB har gått i konkurs \|publisher=ENERGInyheter.se \|date=2025-04-28 \|language=sv \|access-date=2026-03-26}}</ref> Its assets were acquired by the family-owned Aurorakoncernen, which operates through Ngenic Energi AB (org.nr 556369-7977).<ref name="acquisition">{{Cite web \|url=https://ngenic.se/ny-agare-av-ngenic/ \|title=Ny ägare av Ngenic \|publisher=Ngenic \|date=2025-05-14 \|language=sv \|access-date=2026-03-26 \|archive-url=http://web.archive.org/web/20260115115052/https://ngenic.se/ny-agare-av-ngenic/ \|archive-date=2026-01-15}}</ref><ref name="allabolag">{{Cite web \|url=https://www.allabolag.se/foretag/ngenic-energi-ab/uppsala/finansbolag-finansiella-tj%C3%A4nster/2K0HCU1I5YE9Q \|title=Ngenic Energi AB - Org.nr 556369-7977 \|publisher=Allabolag.se \|language=sv \|access-date=2026-03-26}}</ref>

	== Consumer-impact summary ==		==Consumer-impact summary==

	* After the 2025 bankruptcy and acquisition, Ngenic Energi AB imposed mandatory monthly subscriptions (49-79 SEK/month) on all customers, including those who had paid a one-time "lifetime" price of 5,395 SEK for perpetual service.<ref name="faq">{{Cite web \|url=https://support.ngenic.se/article/202-vanliga-fragor-om-inforandet-av-abonnemang \|title=Vanliga frågor om införandet av abonnemang \|publisher=Ngenic Support \|date=2025-07-04 \|language=sv \|access-date=2026-03-26 \|archive-url=http://web.archive.org/web/20250719221149/https://support.ngenic.se/article/202-vanliga-fragor-om-inforandet-av-abonnemang \|archive-date=2025-07-19}}</ref>		*After the 2025 bankruptcy and acquisition, Ngenic Energi AB imposed mandatory monthly subscriptions (49-79 SEK/month) on all customers, including those who had paid a one-time "lifetime" price of 5,395 SEK for perpetual service.<ref name="faq">{{Cite web \|url=https://support.ngenic.se/article/202-vanliga-fragor-om-inforandet-av-abonnemang \|title=Vanliga frågor om införandet av abonnemang \|publisher=Ngenic Support \|date=2025-07-04 \|language=sv \|access-date=2026-03-26 \|archive-url=http://web.archive.org/web/20250719221149/https://support.ngenic.se/article/202-vanliga-fragor-om-inforandet-av-abonnemang \|archive-date=2025-07-19}}</ref>
	* Customers who refuse to subscribe lose all smart heating control. The hardware reverts to a passive temperature display.<ref name="faq-en">{{Cite web \|url=https://en.support.ngenic.se/article/201-vanliga-fragor-om-inforandet-av-abonnemang \|title=Questions about Subscription \|publisher=Ngenic Support \|access-date=2026-03-26}}</ref>		*Customers who refuse to subscribe lose all smart heating control. The hardware reverts to a passive temperature display.<ref name="faq-en">{{Cite web \|url=https://en.support.ngenic.se/article/201-vanliga-fragor-om-inforandet-av-abonnemang \|title=Questions about Subscription \|publisher=Ngenic Support \|access-date=2026-03-26}}</ref>
	* The Ngenic Tune system is entirely cloud-dependent; no meaningful computation occurs in the local hardware, giving the cloud operator complete control over device functionality.<ref name="control">{{Cite web \|url=https://en.support.ngenic.se/article/81-how-does-ngenic-tune-control-my-heating-system \|title=How does Ngenic Tune control my heating system? \|publisher=Ngenic Support \|access-date=2026-03-26}}</ref>		*The Ngenic Tune system is entirely cloud-dependent; no meaningful computation occurs in the local hardware, giving the cloud operator complete control over device functionality.<ref name="control">{{Cite web \|url=https://en.support.ngenic.se/article/81-how-does-ngenic-tune-control-my-heating-system \|title=How does Ngenic Tune control my heating system? \|publisher=Ngenic Support \|access-date=2026-03-26}}</ref>
	* On Trustpilot, the company's rating dropped to 1.5 out of 5 stars, with 91% of reviewers giving one star after the subscription mandate.<ref name="trustpilot">{{Cite web \|url=https://se.trustpilot.com/review/ngenic.se \|title=Ngenic AB omdömen \|publisher=Trustpilot \|language=sv \|access-date=2026-03-26}}</ref>		*On Trustpilot, the company's rating dropped to 1.5 out of 5 stars, with 91% of reviewers giving one star after the subscription mandate.<ref name="trustpilot">{{Cite web \|url=https://se.trustpilot.com/review/ngenic.se \|title=Ngenic AB omdömen \|publisher=Trustpilot \|language=sv \|access-date=2026-03-26}}</ref>

	== Incidents ==		==Incidents==

	=== Forced subscription on “lifetime” Tune customers (2025) ===		===Forced subscription on “lifetime” Tune customers (2025)===
	{{Main\|Ngenic forces subscription on previously “lifetime” Tune customers}}		{{Main\|Ngenic forces subscription on previously “lifetime” Tune customers}}
	After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" />		After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" />
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	-->		-->

	== Products ==		==Products==

	* [[Ngenic Tune]] (smart thermostat)		*[[Ngenic Tune]] (smart thermostat)
	* Ngenic Track (energy meter add-on)		*Ngenic Track (energy meter add-on)
	* Tune Highrise (property management heating control)		*Tune Highrise (property management heating control)
	* FairShare (individual metering for apartments)		*FairShare (individual metering for apartments)
	* Gridtuner (grid load optimization service)		*Gridtuner (grid load optimization service)

	== See also ==		==See also==

	* [[Wink]]		*[[Wink]]
	* [[Futurehome Smarthub mandatory subscription fee]]		*[[Futurehome Smarthub mandatory subscription fee]]
	* [[Discontinuation bricking]]		*[[Discontinuation bricking]]
	* [[Post-purchase EULA modification]]		*[[Post-purchase EULA modification]]

	== References ==		==References==
	{{reflist}}		{{reflist}}

Louis: fix Main template link: use correct unicode curly quotes to match incident page title

2026-03-26T20:41:24Z

fix Main template link: use correct unicode curly quotes to match incident page title

← Older revision		Revision as of 20:41, 26 March 2026
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	== Incidents ==		== Incidents ==

	=== Forced subscription on ~~"lifetime"~~ Tune customers (2025) ===		=== Forced subscription on “lifetime” Tune customers (2025) ===
	{{Main\|Ngenic forces subscription on previously ~~"lifetime"~~ Tune customers}}		{{Main\|Ngenic forces subscription on previously “lifetime” Tune customers}}
	After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" />		After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" />

Louis: restoring company page deleted in error

2026-03-26T20:33:10Z

restoring company page deleted in error

New page

{{#seo:description=Swedish energy tech company whose smart thermostat customers lost "lifetime" service access after bankruptcy and acquisition by new owners who imposed mandatory subscriptions.}}
{{CompanyCargo
|Founded=2010
|Industry=Energy technology,Smart home,IoT
|Logo=
|ParentCompany=
|CompanyAlias=Ngenic AB,Ngenic Energi AB,NGENIC
|Type=Private
|Website=https://ngenic.se/
|Description=Smart thermostat maker that went bankrupt in 2025; new owners forced all customers onto subscriptions including "lifetime" purchasers
}}
'''Ngenic''' is a Swedish energy technology company founded in 2010 and headquartered in Uppsala.<ref name="about">{{Cite web |url=https://ngenic.se/en/about-ngenic/ |title=About Ngenic |publisher=Ngenic |access-date=2026-03-26}}</ref> The company develops smart heating products, including the Ngenic Tune thermostat, which optimizes residential heating systems using cloud-based algorithms and real-time electricity spot pricing.<ref name="tune">{{Cite web |url=https://ngenic.se/en/tune/ |title=Ngenic Tune - smart thermostat |publisher=Ngenic |access-date=2026-03-26}}</ref>

The original company, Ngenic AB (publ), was publicly traded on the Spotlight Stock Market. It went bankrupt on 28 April 2025 after failing to sustain a business model that provided ongoing cloud services funded by one-time hardware sales.<ref name="bankruptcy">{{Cite web |url=https://ipo.se/tingsratten-i-uppsala-beslutar-om-att-forsatta-ngenic-ab-publ-i-konkurs/ |title=Tingsrätten i Uppsala beslutar om att försätta Ngenic AB (publ) i konkurs |publisher=IPO.se |date=2025-04-28 |language=sv |access-date=2026-03-26}}</ref><ref name="energinyheter">{{Cite web |url=https://www.energinyheter.se/20250428/33135/ngenic-ab-har-gatt-i-konkurs |title=Ngenic AB har gått i konkurs |publisher=ENERGInyheter.se |date=2025-04-28 |language=sv |access-date=2026-03-26}}</ref> Its assets were acquired by the family-owned Aurorakoncernen, which operates through Ngenic Energi AB (org.nr 556369-7977).<ref name="acquisition">{{Cite web |url=https://ngenic.se/ny-agare-av-ngenic/ |title=Ny ägare av Ngenic |publisher=Ngenic |date=2025-05-14 |language=sv |access-date=2026-03-26 |archive-url=http://web.archive.org/web/20260115115052/https://ngenic.se/ny-agare-av-ngenic/ |archive-date=2026-01-15}}</ref><ref name="allabolag">{{Cite web |url=https://www.allabolag.se/foretag/ngenic-energi-ab/uppsala/finansbolag-finansiella-tj%C3%A4nster/2K0HCU1I5YE9Q |title=Ngenic Energi AB - Org.nr 556369-7977 |publisher=Allabolag.se |language=sv |access-date=2026-03-26}}</ref>

== Consumer-impact summary ==

* After the 2025 bankruptcy and acquisition, Ngenic Energi AB imposed mandatory monthly subscriptions (49-79 SEK/month) on all customers, including those who had paid a one-time "lifetime" price of 5,395 SEK for perpetual service.<ref name="faq">{{Cite web |url=https://support.ngenic.se/article/202-vanliga-fragor-om-inforandet-av-abonnemang |title=Vanliga frågor om införandet av abonnemang |publisher=Ngenic Support |date=2025-07-04 |language=sv |access-date=2026-03-26 |archive-url=http://web.archive.org/web/20250719221149/https://support.ngenic.se/article/202-vanliga-fragor-om-inforandet-av-abonnemang |archive-date=2025-07-19}}</ref>
* Customers who refuse to subscribe lose all smart heating control. The hardware reverts to a passive temperature display.<ref name="faq-en">{{Cite web |url=https://en.support.ngenic.se/article/201-vanliga-fragor-om-inforandet-av-abonnemang |title=Questions about Subscription |publisher=Ngenic Support |access-date=2026-03-26}}</ref>
* The Ngenic Tune system is entirely cloud-dependent; no meaningful computation occurs in the local hardware, giving the cloud operator complete control over device functionality.<ref name="control">{{Cite web |url=https://en.support.ngenic.se/article/81-how-does-ngenic-tune-control-my-heating-system |title=How does Ngenic Tune control my heating system? |publisher=Ngenic Support |access-date=2026-03-26}}</ref>
* On Trustpilot, the company's rating dropped to 1.5 out of 5 stars, with 91% of reviewers giving one star after the subscription mandate.<ref name="trustpilot">{{Cite web |url=https://se.trustpilot.com/review/ngenic.se |title=Ngenic AB omdömen |publisher=Trustpilot |language=sv |access-date=2026-03-26}}</ref>

== Incidents ==

=== Forced subscription on "lifetime" Tune customers (2025) ===
{{Main|Ngenic forces subscription on previously "lifetime" Tune customers}}
After Ngenic AB went bankrupt in April 2025, the new owners (Aurorakoncernen, operating through Ngenic Energi AB) imposed mandatory monthly subscriptions on all Ngenic Tune customers. Customers who had paid 5,395 SEK for a one-time "lifetime" service were placed in the same position as monthly subscribers. Without a subscription, the devices' smart heating features are disabled.<ref name="faq" />



== Products ==

* [[Ngenic Tune]] (smart thermostat)
* Ngenic Track (energy meter add-on)
* Tune Highrise (property management heating control)
* FairShare (individual metering for apartments)
* Gridtuner (grid load optimization service)

== See also ==

* [[Wink]]
* [[Futurehome Smarthub mandatory subscription fee]]
* [[Discontinuation bricking]]
* [[Post-purchase EULA modification]]

== References ==
{{reflist}}

[[Category:Ngenic]]
[[Category:Smart home]]
[[Category:IoT]]