Nissan EVconnect application shutdowns (UK) - Revision history

PixelRunner: fix categories

2026-04-16T12:59:40Z

fix categories

← Older revision		Revision as of 12:59, 16 April 2026
Line 107:		Line 107:

	[[Category:Nissan]]		[[Category:Nissan]]
	[[Category:Planned ~~Obsolescence~~]]		[[Category:Planned obsolescence]]
	[[Category:App ~~Discontinuation~~]]		[[Category:App discontinuation]]

2001:4BC9:B007:D086:2205:B7FF:FE00:E700: /* References */ add names, fix dates

2026-03-27T11:44:06Z

References: add names, fix dates

Keith: Keith moved page Nissan EVconnect application shutdown to Nissan EVconnect application shutdowns (UK): specifying that this is mainly about the shutdowns that happened in the UK

2026-03-26T09:58:58Z

Keith moved page Nissan EVconnect application shutdown to Nissan EVconnect application shutdowns (UK): specifying that this is mainly about the shutdowns that happened in the UK

← Older revision	Revision as of 09:58, 26 March 2026
(No difference)

Keith: removed the 2016 - not relevant to this incident. have moved the info onto the company page. dissassembled the last section into the public response bit, as it was a bit editorialised. replaced automaker with vehicle manufacturer, and will move the page to specify region

2026-03-26T09:57:20Z

removed the 2016 - not relevant to this incident. have moved the info onto the company page. dissassembled the last section into the public response bit, as it was a bit editorialised. replaced automaker with vehicle manufacturer, and will move the page to specify region

Show changes

Keith at 09:21, 26 March 2026

2026-03-26T09:21:45Z

← Older revision		Revision as of 09:21, 26 March 2026
Line 107:		Line 107:
	==See also==		==See also==

	*[[Planned ~~Obsolescence~~]]		*[[Planned obsolescence]]
	*[[Right to Repair]]		*[[Right to Repair]]
	*[[Consumer Rights Act 2015]]		*[[Consumer Rights Act 2015]]

80.223.188.102: Bold opencarwings

2026-03-26T04:34:02Z

Bold opencarwings

← Older revision		Revision as of 04:34, 26 March 2026
Line 77:		Line 77:
	===Third-party alternatives===		===Third-party alternatives===

	Despite Nissan's statement that third-party apps won't work, there are two availabe solutions. The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround. And another open-source OpenCARWINGS uses existing hardware paired with server software, and is the cheapest solution of them all.		Despite Nissan's statement that third-party apps won't work, there are two availabe solutions. The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround. And another open-source '''OpenCARWINGS''' uses existing hardware paired with server software, and is the cheapest solution of them all.

	OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web \|title=Nissan Leaf/e-NV200 - Open Vehicles documentation \|url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html \|access-date=2026-03-25 \|website=Open Vehicles}}</ref>		OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web \|title=Nissan Leaf/e-NV200 - Open Vehicles documentation \|url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html \|access-date=2026-03-25 \|website=Open Vehicles}}</ref>

80.223.188.102: Add opencarwings mention

2026-03-26T04:33:19Z

Add opencarwings mention

← Older revision		Revision as of 04:33, 26 March 2026
Line 77:		Line 77:
	===Third-party alternatives===		===Third-party alternatives===

	Despite Nissan's statement that third-party apps won't work, ~~the~~ open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround. OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web \|title=Nissan Leaf/e-NV200 - Open Vehicles documentation \|url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html \|access-date=2026-03-25 \|website=Open Vehicles}}</ref>		Despite Nissan's statement that third-party apps won't work, there are two availabe solutions. The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround. And another open-source OpenCARWINGS uses existing hardware paired with server software, and is the cheapest solution of them all.

			OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web \|title=Nissan Leaf/e-NV200 - Open Vehicles documentation \|url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html \|access-date=2026-03-25 \|website=Open Vehicles}}</ref>

	OVMS restores remote climate control, charging management, battery state-of-charge monitoring, and GPS tracking through an independent app and server infrastructure. Because OVMS communicates directly with the vehicle's CAN bus using a user-supplied SIM card, it doesn't depend on Nissan's servers.<ref name="ovms" />		OVMS restores remote climate control, charging management, battery state-of-charge monitoring, and GPS tracking through an independent app and server infrastructure. Because OVMS communicates directly with the vehicle's CAN bus using a user-supplied SIM card, it doesn't depend on Nissan's servers.<ref name="ovms" />

	Installation requires disconnecting Nissan's factory TCU on models that have one. On vehicles without a factory TCU (Leaf Visia trim, e-NV200 Visia/Acenta), OVMS works without modification. On 2018+ ZE1 models, installation is more involved: it requires removing the instrument cluster and tapping CAN buses at the gateway module.<ref name="ovms" />		Installation requires disconnecting Nissan's factory TCU on models that have one. On vehicles without a factory TCU (Leaf Visia trim, e-NV200 Visia/Acenta), OVMS works without modification. On 2018+ ZE1 models, installation is more involved: it requires removing the instrument cluster and tapping CAN buses at the gateway module.<ref name="ovms" />

			[https://github.com/developerfromjokela/opencarwings OpenCARWINGS] is a reverse-engineered server software for restoring factory TCU back to its working state, by replacing the SIM card and programming in new server settings.<ref>{{Cite web \|title=OpenCARWINGS home page \|url=https://opencarwings.viaaq.eu/}}</ref> Currently ZE0-AZE0 until 2016 are fully supported, also e-NV200. The installation is pretty straightforward, which includes accessing the TCU and replacing the old SIM card. <ref>{{Cite web \|title= \|url=https://opencarwings.viaaq.eu/static/tcu_guide.html}}</ref>Support for newer vehicles are currently under work.<ref>{{Cite web \|title= \|url=https://github.com/developerfromjokela/nissan-leaf-tcu/issues/3}}</ref>

			OpenCARWINGS makes available more functionality than Nissan had ever provided during official NissanConnect service. Full telemetry data, vehicle location info, sending map destinations to car and more. Nissan had collected vast amounta of data, which is now viewable on OpenCARWINGS, never seen before by the customer. It is truly shocking how much data they have collected and never showed the user.

	==Legal context==		==Legal context==

Louis: revised

2026-03-26T00:21:38Z

revised

Show changes

Louis: making page

2026-03-25T22:57:34Z

making page

New page

{{IncidentCargo
|Company=Nissan
|StartDate=2026-03-14
|Status=Active
|ProductLine=Leaf, E-NV200
|Product=Leaf, E-NV200
|ArticleType=Product
|Type=Discontinued, app shutdown
|Description=Nissan discontinues EVCONNECT car app allowing remote control of A/C & heat only years after manufacturing of car
}}
{{Ph-I-Int}}
==Background==
{{Ph-I-B}}

==[Incident]==
{{Ph-I-I}}

===[Company]'s response===
{{Ph-I-ComR}}

==Lawsuit==
{{Ph-I-L}}

==Consumer response==
{{Ph-I-ConR}}

==References==
{{reflist}}

{{Ph-I-C}}

← Older revision		Revision as of 11:44, 27 March 2026
Line 17:		Line 17:
	===CARWINGS and NissanConnect EV===		===CARWINGS and NissanConnect EV===

	Nissan's connected vehicle services originated in 1997 with a telematics service called Compass Link, used in Japanese domestic models. When the first-generation Nissan Leaf launched in December 2010, Nissan integrated a system called CARWINGS that allowed owners to monitor battery charge, schedule charging, and activate climate control remotely via a mobile app.<ref name="carscoops-2024">{{Cite web \|date=2024-03 \|title=Nissan To Deactivate Key Features From Early EVs \|url=https://www.carscoops.com/2024/03/nissan-to-deactivate-key-features-from-early-evs/ \|access-date=2026-03-25 \|website=Carscoops}}</ref>		Nissan's connected vehicle services originated in 1997 with a telematics service called Compass Link, used in Japanese domestic models. When the first-generation Nissan Leaf launched in December 2010, Nissan integrated a system called CARWINGS that allowed owners to monitor battery charge, schedule charging, and activate climate control remotely via a mobile app.<ref name="carscoops-2024">{{Cite web \|last=Smith \|first=Sam D. \|date=2024-03-05 \|title=Nissan To Deactivate Key Features From Early EVs \|url=https://www.carscoops.com/2024/03/nissan-to-deactivate-key-features-from-early-evs/ \|access-date=2026-03-25 \|website=Carscoops}}</ref>

	On September 29, 2015, Nissan rebranded CARWINGS to NissanConnect EV. The app provided remote climate control (pre-heating in winter, cooling in summer), charging start/stop, battery state-of-charge monitoring, charging schedule management, and vehicle location services. These features were marketed as core selling points for the Leaf and the e-NV200 commercial van.<ref name="carscoops-2024" />		On September 29, 2015, Nissan rebranded CARWINGS to NissanConnect EV. The app provided remote climate control (pre-heating in winter, cooling in summer), charging start/stop, battery state-of-charge monitoring, charging schedule management, and vehicle location services. These features were marketed as core selling points for the Leaf and the e-NV200 commercial van.<ref name="carscoops-2024" />

	===2016 network transition===		===2016 network transition===
	In the US, the first-generation Leaf (2011-2015 SV and SL trims) shipped with telematics control units (TCUs) that communicated over AT&T's 2G network. When AT&T announced it would shut down its 2G network on December 31, 2016, Nissan offered affected owners a hardware upgrade to 3G TCUs. Owners of 2015 models received the upgrade free of charge. Owners of 2011-2014 models paid $199.<ref name="greencar-3g">{{Cite web \|date=2016-12 \|title=Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left \|url=https://www.greencarreports.com/news/1107682_nissan-offers-2g-leaf-owners-a-199-3g-upgrade-with-just-24-days-left \|access-date=2026-03-25 \|website=Green Car Reports}}</ref>		In the US, the first-generation Leaf (2011-2015 SV and SL trims) shipped with telematics control units (TCUs) that communicated over AT&T's 2G network. When AT&T announced it would shut down its 2G network on December 31, 2016, Nissan offered affected owners a hardware upgrade to 3G TCUs. Owners of 2015 models received the upgrade free of charge. Owners of 2011-2014 models paid $199.<ref name="greencar-3g">{{Cite web \|last=Edelstein \|first=Stephen \|date=2016-12-08 \|title=Nissan offers 2G Leaf owners a $199 3G upgrade, with just 24 days left \|url=https://www.greencarreports.com/news/1107682_nissan-offers-2g-leaf-owners-a-199-3g-upgrade-with-just-24-days-left \|access-date=2026-03-25 \|website=Green Car Reports}}</ref>

	Nissan didn't publicly announce the $199 upgrade cost until early December 2016, leaving owners just 24 days before the 2G network went dark. Approximately 55,000 vehicles required the upgrade.<ref name="greencar-3g" />		Nissan didn't publicly announce the $199 upgrade cost until early December 2016, leaving owners just 24 days before the 2G network went dark. Approximately 55,000 vehicles required the upgrade.<ref name="greencar-3g" />
Line 52:		Line 52:
	==Nissan's response==		==Nissan's response==

	Nissan attributed the shutdown to "the legacy architecture of the current platform," stating that it "cannot be upgraded to support future enhancements or align with our ongoing development plans."<ref name="examinerlive">{{Cite web \|date=2026-03 \|title=Nissan Leaf car owners facing unwelcome change from March 30 \|url=https://www.examinerlive.co.uk/news/uk-world-news/nissan-leaf-car-owners-facing-33591509 \|access-date=2026-03-25 \|website=Yorkshire Live}}</ref>		Nissan attributed the shutdown to "the legacy architecture of the current platform," stating that it "cannot be upgraded to support future enhancements or align with our ongoing development plans."<ref name="examinerlive">{{Cite web \|last=Rodger \|first=James \|date=2026-03-14 \|title=Nissan Leaf car owners facing unwelcome change from March 30 \|url=https://www.examinerlive.co.uk/news/uk-world-news/nissan-leaf-car-owners-facing-33591509 \|access-date=2026-03-25 \|website=Yorkshire Live}}</ref>

	When owners asked about hardware upgrades, Nissan said no retrofit was available: "The current hardware is linked to the existing technical platform, which does not support upgrades. Nissan is focusing on delivering next-generation connectivity solutions in future vehicle models."<ref name="guardian" /> Nissan also stated that third-party applications "will not be possible" and that the shutdown "also applies to any third-party applications, which will no longer be able to access remote features for your vehicle."<ref name="guardian" />		When owners asked about hardware upgrades, Nissan said no retrofit was available: "The current hardware is linked to the existing technical platform, which does not support upgrades. Nissan is focusing on delivering next-generation connectivity solutions in future vehicle models."<ref name="guardian" /> Nissan also stated that third-party applications "will not be possible" and that the shutdown "also applies to any third-party applications, which will no longer be able to access remote features for your vehicle."<ref name="guardian" />
Line 83:		Line 83:
	==Third-party alternatives==		==Third-party alternatives==
	Despite Nissan's statement that third-party apps won't work{{CitationNeeded}}, there are two available solutions.		Despite Nissan's statement that third-party apps won't work{{CitationNeeded}}, there are two available solutions.
	* The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround.		*The open-source '''Open Vehicle Monitoring System (OVMS)''' provides a hardware workaround.
	* The open-source '''OpenCARWINGS''' uses existing hardware paired with server software.		*The open-source '''OpenCARWINGS''' uses existing hardware paired with server software.

	OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web \|title=Nissan Leaf/e-NV200 - Open Vehicles documentation \|url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html \|access-date=2026-03-25 \|website=Open Vehicles}}</ref>		OVMS v3 supports all Leaf ZE0 and ZE1 models and all e-NV200 models. The hardware kit costs approximately $200 and includes a 4G/LTE cellular modem that connects to the vehicle's OBD-II diagnostic port.<ref name="ovms">{{Cite web \|title=Nissan Leaf/e-NV200 - Open Vehicles documentation \|url=https://docs.openvehicles.com/en/latest/components/vehicle_nissanleaf/docs/index.html \|access-date=2026-03-25 \|website=Open Vehicles}}</ref>