Perplexity throttles PRO subscribers without prior notice - Revision history

2A07:7E81:5584:0:16D2:A2BC:65AC:F817: new limits for queries

2026-05-22T23:32:19Z

new limits for queries

← Older revision		Revision as of 23:32, 22 May 2026
Line 38:		Line 38:
	Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord \|archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.		Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord \|archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.

	One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:Perplexity new limits comparison 8 Feb 2026.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]		One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated.

			==== Further throttling ====
			On May 2026, the queries limits have been further reduced:

			*Queries: '''200/week -> 100/week'''

			[[File:Perplexity new limits comparison 8 Feb 2026.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]

	==Consumers response==		==Consumers response==

Sojourna at 03:36, 4 April 2026

2026-04-04T03:36:18Z

← Older revision		Revision as of 03:36, 4 April 2026
Line 38:		Line 38:
	Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord \|archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.		Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord \|archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.

	One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:~~2026-02-08-perplexity-~~new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]		One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:Perplexity new limits comparison 8 Feb 2026.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]

	==Consumers response==		==Consumers response==

FraYoshi: detail about the "guide" for the legal way

2026-02-28T21:29:39Z

detail about the "guide" for the legal way

← Older revision		Revision as of 21:29, 28 February 2026
Line 49:		Line 49:
	One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.		One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.

	Users are inciting<ref>{{Cite web \|date=2026-02-23 \|title=3 ways to dispute the ToS \|url=https://discord.com/channels/1047197230748151888/1470263936426442812/1475551484580990996 \|url-status=live \|access-date=2026-02-28 \|website=Discord}}</ref> to dispute the Terms of Service via legal means, asking the resolution to be the restoration of the original limits as at the time of the yearly contract was stipulated. The proposed ways to enforce this dispute for people in the USA are:		Users are inciting (with a step-by-step guide)<ref>{{Cite web \|date=2026-02-23 \|title=3 ways to dispute the ToS \|url=https://discord.com/channels/1047197230748151888/1470263936426442812/1475551484580990996 \|url-status=live \|access-date=2026-02-28 \|website=Discord}}</ref> to dispute the Terms of Service via legal means, asking the resolution to be the restoration of the original limits as at the time of the yearly contract was stipulated. The proposed ways to enforce this dispute for people in the USA are:

	*State Attorney General		*State Attorney General

FraYoshi: Detail about the regional context regarding the proposed legal means

2026-02-28T21:23:10Z

Detail about the regional context regarding the proposed legal means

← Older revision		Revision as of 21:23, 28 February 2026
Line 49:		Line 49:
	One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.		One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.

	Users are inciting<ref>{{Cite web \|date=2026-02-23 \|title=3 ways to dispute the ToS \|url=https://discord.com/channels/1047197230748151888/1470263936426442812/1475551484580990996 \|url-status=live \|access-date=2026-02-28 \|website=Discord}}</ref> to dispute the Terms of Service via legal means, asking the resolution to be the restoration of the original limits as at the time of the yearly contract was stipulated. The proposed ways to enforce this dispute are:		Users are inciting<ref>{{Cite web \|date=2026-02-23 \|title=3 ways to dispute the ToS \|url=https://discord.com/channels/1047197230748151888/1470263936426442812/1475551484580990996 \|url-status=live \|access-date=2026-02-28 \|website=Discord}}</ref> to dispute the Terms of Service via legal means, asking the resolution to be the restoration of the original limits as at the time of the yearly contract was stipulated. The proposed ways to enforce this dispute for people in the USA are:

	* State Attorney General		*State Attorney General
	* Federal Trade Commission		*Federal Trade Commission
	* Better Business Bureau		*Better Business Bureau

	==Perplexity response==		==Perplexity response==

FraYoshi: users inciting to act via legal means

2026-02-28T21:20:08Z

users inciting to act via legal means

← Older revision		Revision as of 21:20, 28 February 2026
Line 48:		Line 48:

	One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.		One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.

			Users are inciting<ref>{{Cite web \|date=2026-02-23 \|title=3 ways to dispute the ToS \|url=https://discord.com/channels/1047197230748151888/1470263936426442812/1475551484580990996 \|url-status=live \|access-date=2026-02-28 \|website=Discord}}</ref> to dispute the Terms of Service via legal means, asking the resolution to be the restoration of the original limits as at the time of the yearly contract was stipulated. The proposed ways to enforce this dispute are:

			* State Attorney General
			* Federal Trade Commission
			* Better Business Bureau

	==Perplexity response==		==Perplexity response==

FraYoshi: formatting

2026-02-28T20:59:41Z

formatting

← Older revision		Revision as of 20:59, 28 February 2026
Line 50:		Line 50:

	==Perplexity response==		==Perplexity response==
	There has been no official communication, but one of the moderators of the Discord server has expressed their opinion<ref>{{Cite web \|date=2026-02-08 \|title=Moderator mares opinion \|url=https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|url-status=live \|access-date=2026-02-11 \|website=Discord \|archive-url=https://web.archive.org/web/20260224125628/https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|archive-date=24 Feb 2026}}</ref> on why this has happened:		There has been no official communication, but one of the moderators of the Discord server has expressed their opinion<ref>{{Cite web \|date=2026-02-08 \|title=Moderator mares opinion \|url=https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|url-status=live \|access-date=2026-02-11 \|website=Discord \|archive-url=https://web.archive.org/web/20260224125628/https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|archive-date=24 Feb 2026}}</ref> on why this has happened: <blockquote>"''Bottom line: Less wasteful querying, More intentional AI use, Healthier infrastructure, Lower environmental load.''

	~~"''Bottom line: Less wasteful querying, More intentional AI use, Healthier infrastructure, Lower environmental load.''~~		''That’s not regression. That’s responsible evolution.''"</blockquote>There are reports of bans on Perplexity's Discord server under the pretext of violating Terms of Service<ref>{{Cite web \|date=2026-01-27 \|title=Thread about ToS changes and impact on users. \|url=https://www.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|url-status=live \|archive-url=https://web.archive.org/web/20260211093005/https://old.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Reddit}}</ref> and post deletion on Reddit<ref>{{Cite web \|title=User complaining that Reddit moderation deleted his comment. \|url=https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/ \|archive-url=http://web.archive.org/web/20260211215005/https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/ \|archive-date=11 Feb 2026}}</ref>

	''That’s not regression. That’s responsible evolution.''"

	There are reports of bans on Perplexity's Discord server under the pretext of violating Terms of Service<ref>{{Cite web \|date=2026-01-27 \|title=Thread about ToS changes and impact on users. \|url=https://www.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|url-status=live \|archive-url=https://web.archive.org/web/20260211093005/https://old.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Reddit}}</ref> and post deletion on Reddit<ref>{{Cite web \|title=User complaining that Reddit moderation deleted his comment. \|url=https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/ \|archive-url=http://web.archive.org/web/20260211215005/https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/ \|archive-date=11 Feb 2026}}</ref>

	==References==		==References==

Bananabot: Added archive URLs for 5 citation(s) using CRWCitationBot

2026-02-24T12:56:46Z

Added archive URLs for 5 citation(s) using CRWCitationBot

← Older revision		Revision as of 12:56, 24 February 2026
Line 36:		Line 36:
	The usage of a Deep research or Labs query, gets deducted from the normal queries, further reducing their weekly cap.		The usage of a Deep research or Labs query, gets deducted from the normal queries, further reducing their weekly cap.

	Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.		Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord \|archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.

	One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:2026-02-08-perplexity-new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]		One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:2026-02-08-perplexity-new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]

	==Consumers response==		==Consumers response==
	Users have started opening formal complaints<ref>{{Cite web \|date=2026-02-08 \|title=Formal Complaints \|url=https://discord.com/channels/1047197230748151888/1469840248686121081 \|url-status=live \|access-date=2026-02-09 \|website=Discord}}</ref> on Perplexity's Discord server, and on others of their social media.		Users have started opening formal complaints<ref>{{Cite web \|date=2026-02-08 \|title=Formal Complaints \|url=https://discord.com/channels/1047197230748151888/1469840248686121081 \|url-status=live \|access-date=2026-02-09 \|website=Discord \|archive-url=https://web.archive.org/web/20260224125449/https://discord.com/channels/1047197230748151888/1469840248686121081 \|archive-date=24 Feb 2026}}</ref> on Perplexity's Discord server, and on others of their social media.

	Some users<ref>{{Cite web \|date=2026-02-06 \|title=Subscribed to Pro for Deep Research – they nerfed it the same week, no refund \|url=https://www.reddit.com/r/perplexity_ai/comments/1qxrqs9/subscribed_to_pro_for_deep_research_they_nerfed/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit}}</ref> have asked for a refund a couple of days after the annual subscription, saying that this is not the service promoted at the time of subscription, but Perplexity has denied the refund.		Some users<ref>{{Cite web \|date=2026-02-06 \|title=Subscribed to Pro for Deep Research – they nerfed it the same week, no refund \|url=https://www.reddit.com/r/perplexity_ai/comments/1qxrqs9/subscribed_to_pro_for_deep_research_they_nerfed/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit \|archive-url=https://web.archive.org/web/20260224125515/https://old.reddit.com/r/perplexity_ai/comments/1qxrqs9/subscribed_to_pro_for_deep_research_they_nerfed/ \|archive-date=24 Feb 2026}}</ref> have asked for a refund a couple of days after the annual subscription, saying that this is not the service promoted at the time of subscription, but Perplexity has denied the refund.

	Some users<ref>{{Cite web \|date=2026-02-07 \|title=Cancelled my pro subscription after the recent Deep Research limits \|url=https://www.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit}}</ref> have cancelled their subscription.		Some users<ref>{{Cite web \|date=2026-02-07 \|title=Cancelled my pro subscription after the recent Deep Research limits \|url=https://www.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit \|archive-url=https://web.archive.org/web/20260224125538/https://old.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|archive-date=24 Feb 2026}}</ref> have cancelled their subscription.

	One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.		One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.

	==Perplexity response==		==Perplexity response==
	There has been no official communication, but one of the moderators of the Discord server has expressed their opinion<ref>{{Cite web \|date=2026-02-08 \|title=Moderator mares opinion \|url=https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|url-status=live \|access-date=2026-02-11 \|website=Discord}}</ref> on why this has happened:		There has been no official communication, but one of the moderators of the Discord server has expressed their opinion<ref>{{Cite web \|date=2026-02-08 \|title=Moderator mares opinion \|url=https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|url-status=live \|access-date=2026-02-11 \|website=Discord \|archive-url=https://web.archive.org/web/20260224125628/https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|archive-date=24 Feb 2026}}</ref> on why this has happened:

	"''Bottom line: Less wasteful querying, More intentional AI use, Healthier infrastructure, Lower environmental load.''		"''Bottom line: Less wasteful querying, More intentional AI use, Healthier infrastructure, Lower environmental load.''

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T12:54:19Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 12:54, 23 February 2026
Line 23:		Line 23:
	There is no published limit, the values are only shown on the phone app when creating queries, and were available on the webapp before the change, but the new UI after the change has hidden these values from the browser version.		There is no published limit, the values are only shown on the phone app when creating queries, and were available on the webapp before the change, but the new UI after the change has hidden these values from the browser version.

	The limit has coincided with the announcement<ref>{{Cite web \|date=2026-02-06 \|title=Upgraded Deep Research \|url=https://www.perplexity.ai/changelog/what-we-shipped---february-6th-2026 \|url-status=live \|access-date=2026-02-10 \|website=Perlexity.ai}}</ref> of a new Deep Search, more powerful, based on Opus 4.5.		The limit has coincided with the announcement<ref>{{Cite web \|date=2026-02-06 \|title=Upgraded Deep Research \|url=https://www.perplexity.ai/changelog/what-we-shipped---february-6th-2026 \|url-status=live \|access-date=2026-02-10 \|website=Perlexity.ai \|archive-url=http://web.archive.org/web/20260221143806/https://www.perplexity.ai/changelog/what-we-shipped---february-6th-2026 \|archive-date=21 Feb 2026}}</ref> of a new Deep Search, more powerful, based on Opus 4.5.

	==Incident==		==Incident==

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T07:08:12Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 07:08, 23 February 2026
Line 56:		Line 56:
	''That’s not regression. That’s responsible evolution.''"		''That’s not regression. That’s responsible evolution.''"

	There are reports of bans on Perplexity's Discord server under the pretext of violating Terms of Service<ref>{{Cite web \|date=2026-01-27 \|title=Thread about ToS changes and impact on users. \|url=https://www.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|url-status=live \|archive-url=https://web.archive.org/web/20260211093005/https://old.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Reddit}}</ref> and post deletion on Reddit<ref>{{Cite web \|title=User complaining that Reddit moderation deleted his comment. \|url=https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/}}</ref>		There are reports of bans on Perplexity's Discord server under the pretext of violating Terms of Service<ref>{{Cite web \|date=2026-01-27 \|title=Thread about ToS changes and impact on users. \|url=https://www.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|url-status=live \|archive-url=https://web.archive.org/web/20260211093005/https://old.reddit.com/r/perplexity_ai/comments/1qnyrme/heres_what_i_found_out_on_pro/ \|archive-date=2026-02-11 \|access-date=2026-02-11 \|website=Reddit}}</ref> and post deletion on Reddit<ref>{{Cite web \|title=User complaining that Reddit moderation deleted his comment. \|url=https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/ \|archive-url=http://web.archive.org/web/20260211215005/https://old.reddit.com/r/perplexity_ai/comments/1r0bpdy/perplexity_has_been_scamming_their_users/o4jdkl6/ \|archive-date=11 Feb 2026}}</ref>

	==References==		==References==

FraYoshi: 1 source for the Comet part of the incident added

2026-02-18T12:43:24Z

1 source for the Comet part of the incident added

← Older revision		Revision as of 12:43, 18 February 2026
Line 36:		Line 36:
	The usage of a Deep research or Labs query, gets deducted from the normal queries, further reducing their weekly cap.		The usage of a Deep research or Labs query, gets deducted from the normal queries, further reducing their weekly cap.

	Some users report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.		Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.

	One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:2026-02-08-perplexity-new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]		One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:2026-02-08-perplexity-new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]
Line 47:		Line 47:
	Some users<ref>{{Cite web \|date=2026-02-07 \|title=Cancelled my pro subscription after the recent Deep Research limits \|url=https://www.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit}}</ref> have cancelled their subscription.		Some users<ref>{{Cite web \|date=2026-02-07 \|title=Cancelled my pro subscription after the recent Deep Research limits \|url=https://www.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit}}</ref> have cancelled their subscription.

	One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever gets posted on the server.		One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.

	==Perplexity response==		==Perplexity response==

← Older revision		Revision as of 12:56, 24 February 2026
Line 36:		Line 36:
	The usage of a Deep research or Labs query, gets deducted from the normal queries, further reducing their weekly cap.		The usage of a Deep research or Labs query, gets deducted from the normal queries, further reducing their weekly cap.

	Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.		Some users<ref>{{Cite web \|date=2026-02-18 \|title=rate limited for advanced search/agentic \|url=https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|url-status=live \|access-date=2026-02-18 \|website=Discord \|archive-url=http://web.archive.org/web/20260224123602/https://discord.com/channels/1047197230748151888/1392544076527833188/1473529412120219668 \|archive-date=24 Feb 2026}}</ref> report, that also the use of Perplexity's browser "Comet", deducts queries during use, reducing the queries even more.

	One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:2026-02-08-perplexity-new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]		One user got muted and received a 90 days warn for posting a link to this wiki article, it was valuated non-constructive feedback and eliminated. [[File:2026-02-08-perplexity-new-limits-comparison.webp\|alt=Screenshot of queries limits before and after.\|thumb\|Comparison between queries limits before and after the 2026-02-05 incident.]]

	==Consumers response==		==Consumers response==
	Users have started opening formal complaints<ref>{{Cite web \|date=2026-02-08 \|title=Formal Complaints \|url=https://discord.com/channels/1047197230748151888/1469840248686121081 \|url-status=live \|access-date=2026-02-09 \|website=Discord}}</ref> on Perplexity's Discord server, and on others of their social media.		Users have started opening formal complaints<ref>{{Cite web \|date=2026-02-08 \|title=Formal Complaints \|url=https://discord.com/channels/1047197230748151888/1469840248686121081 \|url-status=live \|access-date=2026-02-09 \|website=Discord \|archive-url=https://web.archive.org/web/20260224125449/https://discord.com/channels/1047197230748151888/1469840248686121081 \|archive-date=24 Feb 2026}}</ref> on Perplexity's Discord server, and on others of their social media.

	Some users<ref>{{Cite web \|date=2026-02-06 \|title=Subscribed to Pro for Deep Research – they nerfed it the same week, no refund \|url=https://www.reddit.com/r/perplexity_ai/comments/1qxrqs9/subscribed_to_pro_for_deep_research_they_nerfed/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit}}</ref> have asked for a refund a couple of days after the annual subscription, saying that this is not the service promoted at the time of subscription, but Perplexity has denied the refund.		Some users<ref>{{Cite web \|date=2026-02-06 \|title=Subscribed to Pro for Deep Research – they nerfed it the same week, no refund \|url=https://www.reddit.com/r/perplexity_ai/comments/1qxrqs9/subscribed_to_pro_for_deep_research_they_nerfed/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit \|archive-url=https://web.archive.org/web/20260224125515/https://old.reddit.com/r/perplexity_ai/comments/1qxrqs9/subscribed_to_pro_for_deep_research_they_nerfed/ \|archive-date=24 Feb 2026}}</ref> have asked for a refund a couple of days after the annual subscription, saying that this is not the service promoted at the time of subscription, but Perplexity has denied the refund.

	Some users<ref>{{Cite web \|date=2026-02-07 \|title=Cancelled my pro subscription after the recent Deep Research limits \|url=https://www.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit}}</ref> have cancelled their subscription.		Some users<ref>{{Cite web \|date=2026-02-07 \|title=Cancelled my pro subscription after the recent Deep Research limits \|url=https://www.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|url-status=live \|access-date=2026-02-10 \|website=Reddit \|archive-url=https://web.archive.org/web/20260224125538/https://old.reddit.com/r/perplexity_ai/comments/1qy9pc4/cancelled_my_pro_subscription_after_the_recent/ \|archive-date=24 Feb 2026}}</ref> have cancelled their subscription.

	One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.		One user has started a petition<ref>{{Cite web \|last=Desm \|first=Mark \|date=2026-02-09 \|title=Hold Perplexity accountable for unlimited claims \|url=https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|url-status=live \|archive-url=https://web.archive.org/web/20260210234656/https://www.change.org/p/hold-perplexity-accountable-for-unlimited-claims \|archive-date=2026-02-10 \|access-date=2026-02-11 \|website=change.org}}</ref> on change.org, over 80 people have signed on the first day. Perplexity is actively removing the petition link whenever it gets posted on the server.

	==Perplexity response==		==Perplexity response==
	There has been no official communication, but one of the moderators of the Discord server has expressed their opinion<ref>{{Cite web \|date=2026-02-08 \|title=Moderator mares opinion \|url=https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|url-status=live \|access-date=2026-02-11 \|website=Discord}}</ref> on why this has happened:		There has been no official communication, but one of the moderators of the Discord server has expressed their opinion<ref>{{Cite web \|date=2026-02-08 \|title=Moderator mares opinion \|url=https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|url-status=live \|access-date=2026-02-11 \|website=Discord \|archive-url=https://web.archive.org/web/20260224125628/https://discord.com/channels/1047197230748151888/1111786888626438245/1470033172573192242 \|archive-date=24 Feb 2026}}</ref> on why this has happened:

	"''Bottom line: Less wasteful querying, More intentional AI use, Healthier infrastructure, Lower environmental load.''		"''Bottom line: Less wasteful querying, More intentional AI use, Healthier infrastructure, Lower environmental load.''