Revolut verify ID email spam - Revision history

Mr Pollo at 00:13, 23 April 2026

2026-04-23T00:13:11Z

← Older revision		Revision as of 00:13, 23 April 2026
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			{{Stub}}
	{{IncidentCargo		{{IncidentCargo
	\|Company=Revolut		\|Company=Revolut

SCRIPTERBLOX: Added note about incident date + Fixed reference

2026-03-27T22:23:30Z

Added note about incident date + Fixed reference

← Older revision		Revision as of 22:23, 27 March 2026
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	\|Description=Revolut sends mass automated emails to accounts that did not complete setup		\|Description=Revolut sends mass automated emails to accounts that did not complete setup
	}}		}}
	~~{{Ph-I-Int}}~~
	==Background==		==Background==
	[[File:Revolut spam emails.png\|thumb\|'''Revolut emails pressuring the customer to finish account setup''']]		[[File:Revolut spam emails.png\|thumb\|'''Revolut emails pressuring the customer to finish account setup''']]
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	==[Incident]==		==[Incident]==
	When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows<ref>{{Cite web \|date=2026-03-27 \|title=Revolut spams user with incomplete accounts \|url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ \|url-status=live \|archive-url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ \|archive-date=2026-03-27 \|access-date=2026-03-27 \|website=Reddit}}</ref>:		When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows<ref>{{Cite web \|date=2026-03-27 \|title=Revolut spams user with incomplete accounts \|url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ \|url-status=live \|archive-url=https://web.archive.org/web/20260327155359/https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ \|archive-date=2026-03-27 \|access-date=2026-03-27 \|website=Reddit}}</ref>:

	* 2 Emails 1 day apart from each other		*2 Emails 1 day apart from each other
	* 2 Emails 2 days apart from each other		*2 Emails 2 days apart from each other
	* 2 Emails 4 days apart from each other		*2 Emails 4 days apart from each other


			A direct date of the incident is not determinable, as due to lack of sources it is unclear when Revolut started enacting this practice.

	==References==		==References==

SCRIPTERBLOX: Added information

2026-03-27T16:06:13Z

Added information

← Older revision		Revision as of 16:06, 27 March 2026
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	{{Ph-I-Int}}		{{Ph-I-Int}}
	==Background==		==Background==
	~~{{Ph~~-I-~~B}}~~		[[File:Revolut spam emails.png\|thumb\|'''Revolut emails pressuring the customer to finish account setup''']]
			'''Revolut Group Holdings Ltd''', doing business as '''Revolut''', is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.

	==[Incident]==		==[Incident]==
	{{Ph-I-~~I}}~~		When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows<ref>{{Cite web \|date=2026-03-27 \|title=Revolut spams user with incomplete accounts \|url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ \|url-status=live \|archive-url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ \|archive-date=2026-03-27 \|access-date=2026-03-27 \|website=Reddit}}</ref>:

	===~~[Company]'s response~~===
	~~{{Ph~~-I-~~ComR}}~~


	~~==Lawsuit=~~=
	~~{{Ph~~-I-~~L}}~~


	~~==Consumer response=~~=
	~~{{Ph-I-ConR~~}}

			* 2 Emails 1 day apart from each other
			* 2 Emails 2 days apart from each other
			* 2 Emails 4 days apart from each other

	==References==		==References==

SCRIPTERBLOX: Initial creation

2026-03-27T15:39:39Z

Initial creation

New page

{{IncidentCargo
|Company=Revolut
|StartDate=2026-03-11
|EndDate=2026
|Status=Active
|Product=Revolut
|ArticleType=Product
|Description=Revolut sends mass automated emails to accounts that did not complete setup
}}
{{Ph-I-Int}}
==Background==
{{Ph-I-B}}

==[Incident]==
{{Ph-I-I}}

===[Company]'s response===
{{Ph-I-ComR}}

==Lawsuit==
{{Ph-I-L}}

==Consumer response==
{{Ph-I-ConR}}

==References==
{{reflist}}

{{Ph-I-C}}