Roborock - Revision history

Sojourna: Removed red link.

2026-05-25T03:35:18Z

Removed red link.

← Older revision		Revision as of 03:35, 25 May 2026
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	\|Website=https://us.roborock.com/		\|Website=https://us.roborock.com/
	}}		}}
	'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref>{{Cite web \|title=Roborock \|url=https://en.wikipedia.org/wiki/Roborock \|url-status=live \|archive-url=https://web.archive.org/web/20260126181952/http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FRoborock \|archive-date=2026-01-26 \|access-date=2026-01-26 \|website=[[Wikipedia]]}}</ref>		'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref>{{Cite web \|title=Roborock \|url=https://en.wikipedia.org/wiki/Roborock \|url-status=live \|archive-url=https://web.archive.org/web/20260126181952/http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FRoborock \|archive-date=2026-01-26 \|access-date=2026-01-26 \|website=Wikipedia}}</ref>

	==Consumer impact summary==		==Consumer impact summary==

Sojourna: Added deletion notice.

2026-05-25T03:34:35Z

Added deletion notice.

← Older revision		Revision as of 03:34, 25 May 2026
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			{{Delete\|Initially written entirely using LLM and little has changed beyond maintenance edits. — [[User:Sojourna\|Sojourna]] ([[User talk:Sojourna\|talk]]) 03:34, 25 May 2026 (UTC)}}
	{{Incomplete}}		{{Incomplete}}
	{{SloppyAI}}		{{SloppyAI}}

Andrew V: /* References */

2026-04-06T15:13:20Z

References

← Older revision		Revision as of 15:13, 6 April 2026
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	REDDIT		REDDIT

	Another user shared their annoyance with the app's notifications, stating that while they want alerts for issues like the vacuum getting stuck, they find the promotional messages intrusive. They expressed disappointment that disabling these ads also meant losing essential notifications. <ref>{{Cite web \|last=@ersan191 \|title=Seriously? Notification ad spam? \|url=https://www.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/?rdt=38127 \|url-status=live \|~~website~~=~~[[Reddit]]}}([~~https://web.archive.org/web/20260224121519/https://old.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ ~~Archived~~])</ref>		Another user shared their annoyance with the app's notifications, stating that while they want alerts for issues like the vacuum getting stuck, they find the promotional messages intrusive. They expressed disappointment that disabling these ads also meant losing essential notifications. <ref>{{Cite web \|last=@ersan191 \|title=Seriously? Notification ad spam? \|url=https://www.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/?rdt=38127 \|url-status=live \|archive-url=https://web.archive.org/web/20260224121519/https://old.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ \|archive-date=2026-02-24 \|website=[[Reddit]]}}</ref>

	===Roborock's response and user actions===		===Roborock's response and user actions===
	In response to these concerns, some users have suggested reaching out directly to Roborock's support team to report the issue. One user recommended emailing support@roborock.com to express dissatisfaction with the promotional notifications, hoping that a collective effort might lead to a change in the company's approach. <ref>{{Cite web \|last=@bebeaman \|title=Advertisement in App now \|url=https://www.reddit.com/r/Roborock/comments/1cn32ke/advertisement_in_app_now/ \|url-status=live \|website=[[Reddit]]}}</ref>		In response to these concerns, some users have suggested reaching out directly to Roborock's support team to report the issue. One user recommended emailing support@roborock.com to express dissatisfaction with the promotional notifications, hoping that a collective effort might lead to a change in the company's approach. <ref>{{Cite web \|last=@bebeaman \|title=Advertisement in App now \|url=https://www.reddit.com/r/Roborock/comments/1cn32ke/advertisement_in_app_now/ \|url-status=live \|archive-url=https://web.archive.org/web/20241207094736/https://www.reddit.com/r/Roborock/comments/1cn32ke/advertisement_in_app_now/ \|archive-date=2024-12-07 \|website=[[Reddit]]}}</ref>

	===Steps to manage notifications===		===Steps to manage notifications===

Andrew V: /* References */

2026-04-06T15:09:52Z

References

← Older revision		Revision as of 15:09, 6 April 2026
Line 10:		Line 10:
	\|Website=https://us.roborock.com/		\|Website=https://us.roborock.com/
	}}		}}
	'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref>{{Cite web \|title=Roborock \|url=https://en.wikipedia.org/wiki/Roborock \|url-status=live \|archive-url=https://web.archive.org/web/20260126181952/http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FRoborock \|archive-date=2026-01-26 \|access-date=2026-01-26 \|website=Wikipedia}}</ref>		'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref>{{Cite web \|title=Roborock \|url=https://en.wikipedia.org/wiki/Roborock \|url-status=live \|archive-url=https://web.archive.org/web/20260126181952/http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FRoborock \|archive-date=2026-01-26 \|access-date=2026-01-26 \|website=[[Wikipedia]]}}</ref>

	==Consumer impact summary==		==Consumer impact summary==
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	REDDIT		REDDIT

	Another user shared their annoyance with the app's notifications, stating that while they want alerts for issues like the vacuum getting stuck, they find the promotional messages intrusive. They expressed disappointment that disabling these ads also meant losing essential notifications. <ref>https://www.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ ~~REDDIT~~ ([https://web.archive.org/web/20260224121519/https://old.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ Archived])</ref>		Another user shared their annoyance with the app's notifications, stating that while they want alerts for issues like the vacuum getting stuck, they find the promotional messages intrusive. They expressed disappointment that disabling these ads also meant losing essential notifications. <ref>{{Cite web \|last=@ersan191 \|title=Seriously? Notification ad spam? \|url=https://www.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/?rdt=38127 \|url-status=live \|website=[[Reddit]]}}([https://web.archive.org/web/20260224121519/https://old.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ Archived])</ref>

	===Roborock's response and user actions===		===Roborock's response and user actions===
	In response to these concerns, some users have suggested reaching out directly to Roborock's support team to report the issue. One user recommended emailing support@roborock.com to express dissatisfaction with the promotional notifications, hoping that a collective effort might lead to a change in the company's approach. <ref>https://www.reddit.com/r/Roborock/comments/1cn32ke/advertisement_in_app_now/ ~~REDDIT~~</ref>		In response to these concerns, some users have suggested reaching out directly to Roborock's support team to report the issue. One user recommended emailing support@roborock.com to express dissatisfaction with the promotional notifications, hoping that a collective effort might lead to a change in the company's approach. <ref>{{Cite web \|last=@bebeaman \|title=Advertisement in App now \|url=https://www.reddit.com/r/Roborock/comments/1cn32ke/advertisement_in_app_now/ \|url-status=live \|website=[[Reddit]]}}</ref>

	===Steps to manage notifications===		===Steps to manage notifications===

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-24T12:15:43Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 12:15, 24 February 2026
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	REDDIT		REDDIT

	Another user shared their annoyance with the app's notifications, stating that while they want alerts for issues like the vacuum getting stuck, they find the promotional messages intrusive. They expressed disappointment that disabling these ads also meant losing essential notifications. <ref>https://www.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ REDDIT</ref>		Another user shared their annoyance with the app's notifications, stating that while they want alerts for issues like the vacuum getting stuck, they find the promotional messages intrusive. They expressed disappointment that disabling these ads also meant losing essential notifications. <ref>https://www.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ REDDIT ([https://web.archive.org/web/20260224121519/https://old.reddit.com/r/Roborock/comments/1cn367g/seriously_notification_ad_spam/ Archived])</ref>

	===Roborock's response and user actions===		===Roborock's response and user actions===

Matt78: Fixed reference

2026-01-26T18:51:52Z

Fixed reference

← Older revision		Revision as of 18:51, 26 January 2026
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	\|Website=https://us.roborock.com/		\|Website=https://us.roborock.com/
	}}		}}
	'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref ~~name~~=~~"about"~~ />		'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref>{{Cite web \|title=Roborock \|url=https://en.wikipedia.org/wiki/Roborock \|url-status=live \|archive-url=https://web.archive.org/web/20260126181952/http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FRoborock \|archive-date=2026-01-26 \|access-date=2026-01-26 \|website=Wikipedia}}</ref>

	==Consumer impact summary==		==Consumer impact summary==

Bythmusters: Copied info from infobox to cargo

2026-01-25T14:36:47Z

Copied info from infobox to cargo

← Older revision		Revision as of 14:36, 25 January 2026
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	{{Incomplete}}		{{Incomplete}}
	{{SloppyAI}}		{{SloppyAI}}
	{{~~InfoboxCompany~~		{{CompanyCargo
	\| ~~Name~~ = ~~Roborock~~		\|Description=
	\| ~~Type~~ = ~~Company~~		\|Founded=2014
	\| ~~Founded~~ = ~~2014<ref name~~=~~"about">https://newsroom~~.~~roborock.com/us/aboutus</ref>~~		\|Industry=Cleaning, Electronics, Robotics
	\| ~~Industry~~ = ~~Robot vacuum~~		\|Logo=Roborock.png
	\| ~~Official~~ Website = https://us.roborock.com/		\|ParentCompany=
	~~\| Logo = Roborock.png~~		\|Type=
			\|Website=https://us.roborock.com/
	}}		}}

	'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref name="about" />		'''[[wikipedia:Roborock\|Roborock]]''' is a prominent Chinese manufacturer of robotic vacuum cleaners founded by Richard Chang in July 2014 that offers users an app to control and monitor their devices.<ref name="about" />

AnotherConsumerRightsPerson: Could be wrong, but some traces of it feel AI-y.

2025-09-21T11:06:39Z

Could be wrong, but some traces of it feel AI-y.

← Older revision		Revision as of 11:06, 21 September 2025
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	{{Incomplete}}		{{Incomplete}}
			{{SloppyAI}}
	{{InfoboxCompany		{{InfoboxCompany
	\| Name = Roborock		\| Name = Roborock

77.13.74.140: /* Case Example – Roborock S7 Max-V Power Supply Board Failure: */ Added missing closing ")"

2025-06-29T12:48:56Z

Case Example – Roborock S7 Max-V Power Supply Board Failure:: Added missing closing ")"

JemicoTX: Added sub heading 'Inaccessibility of Repair Parts and Anti-Repair Practices' and content under Anti-consumer practices.

2025-06-28T21:20:27Z

Added sub heading 'Inaccessibility of Repair Parts and Anti-Repair Practices' and content under Anti-consumer practices.

← Older revision		Revision as of 21:20, 28 June 2025
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	==Anti-consumer practices==		==Anti-consumer practices==

			=== Inaccessibility of Repair Parts and Anti-Repair Practices ===
			Roborock restricts access to repair parts, schematics, and documentation for out-of-warranty products. Consumers and even professional repair technicians have reported substantial difficulty sourcing critical components, effectively rendering repairs impossible or unreliable.

			==== Case Example – Roborock S7 Max-V Power Supply Board Failure: ====
			Following a power surge during a storm, a consumer's Roborock S7 Max-V robotic vacuum (retail value approximately $1,000) suffered a failure of its dock power supply board. Despite being a relatively simple electronics issue, the user encountered the following obstacles:

			* No Official Support for Out-of-Warranty Repairs: Roborock does not sell replacement parts to consumers
			* No Access to schematics or pin-out documentation
			* Global parts scarcity and regional lockout: OEM parts must often be sourced from Chinese vendors via unofficial channels, with no guarantee of compatibility or full feature support (e.g., drawing/map functions or pin-outs for daughter boards
			* Well established repair centers also blocked: Even specialized robotic vacuum repair centers in the United States have acknowledged they are unable to obtain these parts through any official channel

			==== Broader Implications: ====
			This reflects a growing trend in consumer electronics where manufacturers:

			* Lock down access to internal components
			* Fail to support long-term maintainability of products
			* Push customers toward full replacement over repair (even for minor failures)

			==== Result: ====
			Customers are forced to either discard a high-value device due to a single point of failure or resort to sourcing questionable aftermarket parts (undermining both sustainability and consumer rights).

	===Spam===		===Spam===

← Older revision		Revision as of 12:48, 29 June 2025
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	==Anti-consumer practices==		==Anti-consumer practices==

	=== Inaccessibility of Repair Parts and Anti-Repair Practices ===		===Inaccessibility of Repair Parts and Anti-Repair Practices===
	Roborock restricts access to repair parts, schematics, and documentation for out-of-warranty products. Consumers and even professional repair technicians have reported substantial difficulty sourcing critical components, effectively rendering repairs impossible or unreliable.		Roborock restricts access to repair parts, schematics, and documentation for out-of-warranty products. Consumers and even professional repair technicians have reported substantial difficulty sourcing critical components, effectively rendering repairs impossible or unreliable.

	==== Case Example – Roborock S7 Max-V Power Supply Board Failure: ====		====Case Example – Roborock S7 Max-V Power Supply Board Failure:====
	Following a power surge during a storm, a consumer's Roborock S7 Max-V robotic vacuum (retail value approximately $1,000) suffered a failure of its dock power supply board. Despite being a relatively simple electronics issue, the user encountered the following obstacles:		Following a power surge during a storm, a consumer's Roborock S7 Max-V robotic vacuum (retail value approximately $1,000) suffered a failure of its dock power supply board. Despite being a relatively simple electronics issue, the user encountered the following obstacles:

	* No Official Support for Out-of-Warranty Repairs: Roborock does not sell replacement parts to consumers		*No Official Support for Out-of-Warranty Repairs: Roborock does not sell replacement parts to consumers
	* No Access to schematics or pin-out documentation		*No Access to schematics or pin-out documentation
	* Global parts scarcity and regional lockout: OEM parts must often be sourced from Chinese vendors via unofficial channels, with no guarantee of compatibility or full feature support (e.g., drawing/map functions or pin-outs for daughter boards		*Global parts scarcity and regional lockout: OEM parts must often be sourced from Chinese vendors via unofficial channels, with no guarantee of compatibility or full feature support (e.g., drawing/map functions or pin-outs for daughter boards)
	* Well established repair centers also blocked: Even specialized robotic vacuum repair centers in the United States have acknowledged they are unable to obtain these parts through any official channel		*Well established repair centers also blocked: Even specialized robotic vacuum repair centers in the United States have acknowledged they are unable to obtain these parts through any official channel

	==== Broader Implications: ====		====Broader Implications:====
	This reflects a growing trend in consumer electronics where manufacturers:		This reflects a growing trend in consumer electronics where manufacturers:

	* Lock down access to internal components		*Lock down access to internal components
	* Fail to support long-term maintainability of products		*Fail to support long-term maintainability of products
	* Push customers toward full replacement over repair (even for minor failures)		*Push customers toward full replacement over repair (even for minor failures)

	==== Result: ====		====Result:====
	Customers are forced to either discard a high-value device due to a single point of failure or resort to sourcing questionable aftermarket parts (undermining both sustainability and consumer rights).		Customers are forced to either discard a high-value device due to a single point of failure or resort to sourcing questionable aftermarket parts (undermining both sustainability and consumer rights).